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At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today! OVERVIEW: DICK’S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations in their area of the store. The Assistant Store Manager is responsible for driving the highest level of brand and operational excellence throughout the store by ensuring our team is delivering hassle-free and engaging customer service to everyone who enters one of our stores. They prioritize teammate coaching, development, and wellbeing while staying engrossed in financial metrics, store performance, and short/long term planning. * Responsible for managing the day-to-day operational aspects of their store department. * Operationally plans and organizes both short-term and long-term, with the guidance of the Store Manager. * Actively recruits in the community and supports opportunities for teammates to give back to their community. * Partners with store leadership team to hire a strong, inclusive, and diverse team and manage store workforce planning (including payroll budget and scheduling). * Holds team accountable for meeting operational guidelines, brand standards, customer service expectations and company policies. * Drives shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures. * Transparently communicates and finds creative ways to build an engaging environment for the team. * Passion for coaching and development of oneself and others; infuses learning into day-to-day leading. * Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect. QUALIFICATIONS: * 1-3 years of retail management experience (or customer-focused experience) * Strong problem-solving ability and analytical skills * Flexible availability – including nights, weekend, and holidays #LI-NR1 #DSGT2 VIRTUAL REQUIREMENTS: At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments. To ensure a smooth and secure experience, please note the following: * Cameras must be on during all virtual interviews. * AI tools are not permitted to be used by the candidate during any part of the interview process. * Offers are contingent upon a satisfactory background check which may include ID verification. If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!

Job Description JOB DESCRIPTION Employee Relations Specialist Reports To: Director of Human Resources Job Type: Full-Time, Exempt (Salary) Work Location: On-site at Corporate Office and Field Camps (West Texas & SE New Mexico); frequent travel required General Description Corporate Hospitality Housing (CHH) operates 10+ active camps across Texas and New Mexico. We’re hiring a hands-on Employee Relations Specialist to serve as our single, dedicated ER resource. This role is field-facing and primarily on-site to support managers and employees, conduct investigations, respond to injuries and safety incidents, ensure timekeeping accuracy, and resolve escalations quickly and professionally. On-Site & Travel Expectations (Essential) • On-site presence is required at the corporate office and across camps; remote work is limited with exceptions., • Travel to Pecos, Midland, Odessa, Carlsbad, Loving, and other camp locations., • Rapid response to injuries, safety incidents, payroll/timekeeping escalations, and ER matters; may include after-hours follow-up., • Valid driver’s license and reliable transportation (company vehicle or mileage per policy). Investigations & ER Casework • Lead impartial investigations on-site if needed (harassment, discrimination, misconduct, policy violations)., • Coordinate incident response, OSHA recordkeeping, and workers’ comp intake., • Own daily time clock hygiene: monitor missing punches, duplicates, and out-of-schedule punches across 10+ camps., • Run and review exception reports (missed punches, unapproved timecards, edits after approval) and coordinate fixes with managers., • Verify pay classes, transfer codes, and job locations on timecards to ensure accurate costing and compliance., • Escalate unresolved issues (chronic missing punches, off-the-clock risk, meal/rest break concerns) and coach managers on preventive routines., • Support semi-monthly payroll readiness: status checks, approvals, and audit spot-checks; submit correction logs to Payroll for off-cycle adjustments as needed., • Advise managers on corrective action, performance improvement, and conflict resolution., • Interpret and apply CHH policies., • Build trust with camp leaders and crews; be a visible, consistent presence across locations., • Exceptional communication (clear, direct, diplomatic) in English and Spanish (Bilingual required)., • Proven ability to de-escalate, investigate objectively, and maintain confidentiality., • Strong judgment, organization, and follow-through under tight timelines., • Hands-on with ADP Time & Attendance (or similar): time edits, exception reports, approvals, and payroll cutoffs., • 4+ years in Employee Relations or HR Generalist roles with investigations and case management ownership., • Working knowledge of OSHA, and workers’ compensation practices., • Multi-site operations experience (hospitality, facilities, industrial services) preferred., • Health, Dental, and Vision Insurance, • Paid Time Off (PTO), • Annual Performance Bonus CHH is an Equal Opportunity Employer. We provide reasonable accommodations to qualified individuals with disabilities. If you need assistance during the hiring process, notify HR. Duties, responsibilities, and activities may change at any time with or without notice. Join Us If you’re passionate about people, policies, and making a positive workplace impact, we invite you to apply and become a key part of our growing organization. To explore more, please visit our page at Want to know what we do? Check out a short video about CHH.

Job DescriptionDescription: RNR Tire Express is a national franchise retailer that provides safe, quality tires and wheels with affordable payment options. At RNR we have built a culture around “SERVING our customer and not just providing them customer service”. We support and empower our employees with excellent training and tools which enables them to provide our customers with a unique and exceptional experience. RNR Tire Express started as a family business over 20 years ago in a small shop located in Tampa, Florida. Since then, we have grown to over 160 stores across 26 states, and continue to open more locations across the country each year. While we have expanded far beyond that little shop in Tampa, we have never lost our core value of FAMILY. At RNR, we believe having a healthy work / life balance is critical to the success of our team. That is why we offer flexible schedules and are closed every Sunday to make sure you don’t miss out on the most important moments in life. At RNR Tire Express, we understand that happy employees make for a productive team. We work to accomplish that by providing outstanding benefits. • Two Medical Plan Options, • Health Savings Account, • Dental & Vision, • Employer Paid Life, • 401(k) with Company Match, • Paid Vacation, • Employee Assistance Program ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: • Focus on sales goals while meeting company targets., • Creates insurance claims as needed., • Assists the store manager store operational requirements by scheduling and assigning employees; follows up on work results., • Ensures availability of merchandise and services by maintaining inventories., • Protects employees and customers by providing a safe and clean store environment., • Assists in maintaining operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures., • Leadership, • Communication, • Judgment and Integrity, • Organizational Skills, • Analytical, • Interpersonal Skills EDUCATION AND/OR EXPERIENCE: High school diploma or equivalent. Two to four years of supervisory/management experience. Previous Rent to Own and/or wheel and tire experience is desirable but not necessary. CERTIFICATES, LICENSES, REGISTRATIONS: None. LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from upper management, employees, vendors, customers, and the general public. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations. Ability to manage a diverse group of employees and form a producing/functioning team. COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software; Payroll systems; Internet software; and Database software. OTHER QUALIFICATIONS: • Must have a valid driver license and have a clean driving record. PHYSICAL DEMANDS: • Prolonged periods of standing, walking, grasping with hands, and working on a computer. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. The Assistant Store Manager will be required to follow any other instructions and to perform any other related duties as assigned by the Manager or appropriate administrator. RNR Tire Express reserves the right to update, revise or change this job description and related duties at any time without notice. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Job DescriptionDescription: Are you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers, while also ensuring that each employee feels valued, respected, and engaged in contributing to the success. With our strong reputation for family values and operational ethics, we are eager to add more team members who want to grow with us. We are seeking an experienced Assistant Manager to serve a critical role supporting the management of our retail tire and automotive repair store. Seeking a team builder with experience in all facets of store operations. Duties include sales, scheduling and service, inventory and payroll management and control, staff management and development all geared toward achieving an overall objective of growing the business through high quality operational and customer service execution. If you are... • Proven at building rapport with customers, team members and vendors to ensure exceptional service, • Adept at directing and monitoring day-to-day retail store activities, • Driven for results through effective prioritization and delegation of work, • Detailed and attentive to executing against a plan and set of standard operating procedures, • Growth and leadership opportunities in our expanding organization, • Stable work hours, • Competitive pay, • 401(k) savings plan with company match, • Paid Time Off, • Medical, dental, vision, LTD, STD, Life Insurance, and Accidental Benefits available after 60 days, • A great team to work with and a company with upward mobility Requirements: Experience needed... • Minimum 3 years automotive shop or retail service experience, including at least 2 years in a supervisory role., • Must enjoy and thrive in a fast-paced goal-driven environment., • Must possess the ability to use computers/POS system, communicate effectively and establish lasting customer relationships, plan and prioritize work efficiently while upholding excellent quality standards., • Techniques to manage and balance store and shop productivity with cost and sales trends

Job DescriptionPractice Manager – Medical Spa Location: Midland, TX Employment Type: Full-Time Salary: $63,000 - $68,000/year + bonus opportunities Experience Required: 1+ Years in Med Spa or Aesthetic Practice Management About Us We are a highly reputable medical aesthetics practice known for excellence in patient care, cutting-edge treatments, and a commitment to delivering results-driven experiences. As we continue to expand, we are looking for a seasoned Practice Manager to lead day-to-day operations across one or more of our thriving locations. Position Overview The Practice Manager will oversee daily business operations, team performance, and client satisfaction at one or more med spa locations. The ideal candidate has a strong leadership presence, a deep understanding of the aesthetics industry, and a proven track record of growing and managing successful teams and practices. Key Responsibilities • Oversee daily operations of one or multiple med spa locations, • Lead, train, and support front desk staff, providers, and support teams, • Ensure consistent, high-quality client experiences and satisfaction, • Manage schedules, payroll, inventory, and vendor relationships, • Monitor KPIs and implement strategies to improve revenue, retention, and operational efficiency, • Ensure compliance with all state regulations and company protocols, • Support business development, marketing campaigns, and client outreach, • Act as a liaison between upper management and clinical staffQualifications, • Minimum of 1 year of management experience in a medical spa or aesthetic practice, • Strong leadership and team-building skills, • Proficient in EMR systems, scheduling, and CRM tools, • Excellent communication, organizational, and problem-solving abilities, • Deep knowledge of aesthetic treatments and services, • Ability to travel between locations, as needed, • Professional, polished, and patient-focused demeanorWhat We Offer, • Competitive salary: $63,000-$68,000/year + bonus opportunities, • Potential for advancement with a growing brand, • Opportunity to manage a well-known, respected practice, • Employee discounts on treatments and skincare, • Dynamic and collaborative team environment

Job Description JOB DESCRIPTION SOUS CHEF Reports To: Chef Job Type: Full Time Hours Per Week: +40 hours GENERAL DESCRIPTION We are looking for a Sous Chef who can hand handle menu planning and managing, food preparation, and providing assistance to the executive chef. Tasks include but are not limited to recording inventory management, managing kitchen operations, ensuring food quality, and maintaining cleanliness and safety standards. RESPONSIBILITIES AND DUTIES • Assist Executive Chef in the overall operation of the food service function, preparation, and production., • Ability to have a flexible schedule., • Ensure all kitchen operations occur in a timely manner, • Resolve client issues and concerns, • Monitor and record inventory, ordering product as needed, • Provide support to junior kitchen staff with various tasks including food preparation, line cooking, and dish plating, • Assist Executive Chef in training new staff to comply with kitchen standards, • Adhere to and implement sanitation and safety regulations, • Step in for the Executive Chef in their absence SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: • Must speak, read, write, and understand the primary language(s) used in the workplace., • Requires good communication skills, both verbal and written., • Most tasks are performed in a team environment, with the Head Chef and Cooks acting as the kitchen's team leaders., • Must be able to operate kitchen facilities with minimal direct supervision., • Must possess basic computer skills., • Thorough knowledge of food products, standard recipes, and proper preparation., • Ability to analyze, forecast data, and make judgments to ensure proper payroll and production controls are in place., • Ability to supervise staff and accomplish goals on a timely basis., • Ability to conduct safety/staff meetings and menu briefings and maintain communication lines between line staff., • Ability to effectively deal with internal and external customers and collect accurate information to resolve conflicts., • Ability to use modern technology to execute efficiency in food production, i.e., Rational equipment knowledge., • Must possess the ability to train staff and advance staff, • Must direct and execute a strict strategy to ensure safety PHYSICAL DEMANDS • Most work tasks are performed indoors. Temperature is generally moderate and controlled by internal environmental systems; however, the worker must be able to work in extreme temperatures like freezers (4°ree;F or -20°ree;C) and kitchens (122°ree;F or +50°ree;C), possibly for one hour or more., • Most work tasks are performed indoors, temperature can be very hot with or without control of environmental systems., • Must be able to stand for long periods of time., • Must be able to maneuver between stations and areas efficiently and easily., • Must be able to lift up to 40 lbs., • Requires manual dexterity to use and operate kitchen and other equipment Education High school or equivalent education required. Experience Must have three to five years prior experience as a Sous Chef Licenses or Certificates Food Safe Certificate (Required) Grooming All employees must maintain a clean, and well-groomed appearance by Corporate Housing Hospitality standards. This job description is not an exclusive or exhaustive list of all job functions; an employee in this position may be asked to perform tasks outside of classification by a supervisor or manager from time to time. COMPENSATION AND BENEFITS (AFTER 90 DAYS) • Dental Insurance, • Health insurance, • Paid time off, • Vision insurance, • Housing provided, • Free meals, • Quarterly Bonus, • Upon completing one year of employment, you will be eligible for comprehensive coverage for Allied Medical services provided by the employer.

Job DescriptionDescription: Job Summary General Managers own every aspect of their restaurant’s operations. They uphold promises to their Team, their Guests, and the Business. General Managers direct, lead, and coordinate the planning, organizing, training, ground roots marketing and leadership necessary to achieve stated objectives in sales, costs, team member retention, guest service and satisfaction, food quality, cleanliness and sanitation. Essential Functions Staffing, Training and Development: • Works with Head Trainer to ensure training materials available are consistently and effectively used in team member training., • Upholds GM Training promises., • Restaurant team is coached, trained and developed in their job roles for all work areas., • The restaurant is provided with the tools, education and experience to perform individual job descriptions to standards., • Ensures that all new team members attend orientation and sets up certified trainers for each day of training., • Personally, follows up with both team members and trainers. Conducts performance oriented training and maintains accurate training records., • Supports the manager-in-training training program when needed., • Analyzes own strengths and weaknesses., • Develops self-improvement objectives, goals and an implementation plan utilizing training programs., • Delivers profitability of restaurant operations by operating within a cost of goods and labor productivity guidelines., • Cost goals are met for food., • Labor goals are negotiated and met, work is completed daily (no O.T. is scheduled)., • Kitchen Manager is held accountable for negotiated product, labor and operating account goals., • Financial information is prepared accurately and on time, invoices checked for accuracy., • Menu and Special items enhance sales and provide a good price and value., • Leads the process in the development of budgets, projections, goals, objectives, and business plans., • Balances the safe daily, maintains control over the POS system and conducts periodic audits to ensure accountability of assets., • Makes bank deposits accurately and on time., • Practices sound security measures always securing people, monies, records, information and equipment., • Follows administrative guidelines and procedures. Completes and maintains accurate records/paperwork., • Responsible for recruiting and hiring of awesome team members., • GM responsible for all final hiring decisions., • Maintains team member personnel files and keeping them up to date using the file audit form., • Conducts timely, effective team member and leadership performance reviews. Quarterly with team members and weekly with managers., • Completes new hire forms properly and efficiently., • Performs opening and closing administrative procedures accurately and timely., • Report all gross over/shorts immediately along with explanation., • Completes proper forms for payroll and checks all payroll records at the end of every shift to ensure accuracy., • Develops and maintains schedules to match sales forecasts/budgets., • Properly uses and documents team member disciplinary actions., • Understands and promotes the Hopdoddy culture, stays abreast of marketing and competitive issues/events, uses industry knowledge to benefit the organization., • Seeks and welcomes the opportunity to learn new techniques and tasks., • Builds support and commitment among others around company initiatives., • Follows direction in all delegated tasks and projects., • Has a positive attitude and approach to the job., • Demonstrates the highest standards and acts as a role model for team members., • Participates in, and is supportive of all marketing programs. Actively supports the marketing and sales plan, emphasizing up-selling and other objectives identified by the management team. Communicates and manages company expectations., • Posts important and relevant information for leadership and team members., • Through his/her own conduct, appearance, and energy level sets the leadership example for the team member in the restaurant., • Ensures food is prepared in accordance with Company standards and recipes., • Ensure food safety and security processes and procedures are followed., • Ensures proper staffing and operation of the restaurant., • Leadership includes time spent providing direction to team members as well as exceeding guest expectations., • Ensures product inventory is maintained and sufficient to support operations., • Ensures scheduled preventative maintenance and regular cleaning required to operate a clean, safe and sanitary restaurant is completed following Hopdoddy policies and procedures., • Provide warm, Hopdoddy Hospitality with a smile and eye contact., • Interacts effectively with guests providing them an excellent dining experience., • Conducts table visits regularly and strives for 100%., • Utilize the “Guest Right of Way” always., • Proactively handles guest complaints with a sense of urgency, poise and good judgment., • Establishes guest service and satisfaction as a priority through personal example and follow-through., • Monitors guest feedback daily., • Provides coaching of Team Members on guest service., • Motivates team members to learn and perform quality work., • Develops teamwork. Provides quality time with team members through the open-door policy., • Responds in a timely manner to team member’s needs, concerns and complaints., • Regularly praises and effectively coaches team members., • Models personal excellence and consistency in day-to-day behaviors and accomplishments., • Identifies and analyzes problems and develops workable solutions., • Maintains consistent performance standards for all team members., • Increases effectiveness through proper use of delegation and work assignments., • Conducts weekly Leadership Team Meetings (LTM) and participates in team member meetings, coaching and developing the leadership team and team members., • Communicates effectively with leadership team, team members and guests verbally and in writing when appropriate., • Conducts walkthroughs and reviews all shopper scores., • Shows initiative and sense of urgency in accomplishing tasks and projects., • Performs multiple tasks effectively and efficiently., • Works efficiently to meet commitments in a timely manner., • Remains composed when something unexpected occurs., • Demonstrates consistency in approach and behavior., • Comes to work on time ready for the shift and does not leave until the next shift is setup for success., • Has personal development plan in place to reach the next level., • Leadership One on One’s done weekly. Requirements: Minimum Qualifications • Team Player with a sense of humor., • High school diploma or equivalent required., • Must demonstrate good math and communication skills., • Minimum 3 years’ experience as a salaried Manager in full service or fast casual restaurant., • Demonstrated leadership skills, including coaching, directing, and motivating a team., • Knowledge of Job, • Initiative, • Adaptability and Flexibility, • Organization and Planning, • Analytical Ability, • PC Skills - Intermediate Microsoft Office Suite, PowerPoint, Excel, Word and Outlook ? Creativity, • Working Relations, • Communication, • Development of Team Members, • Must be able to lift 30lbs frequently and up to 80lbs occasionally., • Responsible for utilizing office/restaurant equipment. The effective operation of equipment requires the use of all limbs, fingers and the ability to see., • Position requires standing, bending, and walking the entire workday. This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, team member development and compensation. As such, the incumbent may perform other duties and responsibilities as required.

Job Description Job Summary: The General Manager is responsible for ensuring the operations of the Front Office, House Keeping, and Food and Beverage Departments are in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, controlling costs and minimizing expenses. This is a hands on management position that oversees the day to day operations of the hotel. Qualification Summary: Education & Experience: • Four Year College Degree is preferred., • Two years front office management experience in a hotel preferred, • Proficient with hotel sales, revenue management and A/R billing, • Previous supervisory experience in a hotel required, • Must have a valid driver’s license from the applicable state, • Must be able to work mornings, nights, weekends, and holidays as dictated by hotel business levels, • Must be able to convey information and ideas clearly, both oral and written, • Must maintain composure and objectivity under pressure, • Carry out supervisory responsibilities in accordance with the Company’s policies, training programs, and applicable laws, • Recruit, interview, hire, and train employees, • Appraise performance, reward and discipline employees, • Approach all encounters with guests and team members in a friendly, service-oriented manner, • Have knowledge and understanding of department policies and procedures, and communicate and enforce all policies fairly and consistently with staff, • Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through reservation, comment cards, letters and/or phone calls in an attentive, efficient, and courteous manner, • Motivate, coach, counsel and discipline all team members, • Develop team member morale and ensure all team members are fully trained, • Maximize room revenue and occupancy by reviewing status daily, • Have effective interviewing skills, and be able to recruit a diverse staff of competent personnel, • Be familiar with Human Resources: policies and procedures, I-9s and E-Verify, proper documentation, Workers’ Compensation, training, etc., • Ensure no-show revenue is maximized through consistent and accurate billing, • Assist with or process payroll, • All other duties as assigned

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off, • Vision insurance SUMMARY: The Customer Service Representative is responsible for performing clerical and administrative duties in an office setting and provide professional customer service to co-workers and customers. It is of the utmost importance that the person in this position be able to manage the internal change incurred due to a rapidly paced environment. They should be able to share knowledge and experience and be able to easily collaborate with all employees. BENEFITS: • Consistent Work hours, • Paid Holidays, • Paid Time Off, • Medical, Dental, & Vision Insurance, • Supplemental Insurance, • Company Provided Life Insurance & Long-term Disability, • 401K retirement with Company Match, • Company Picnics and Holiday Parties, • Company Discounts:DUTIES AND RESPONSIBILITIES:, • Answer incoming calls promptly from our customers or employees, • Resolve any product or service-related issues; follow-up to ensure complete customer satisfaction, • Schedule deliveries, schedule service calls, dispatch service technicians and/or route representatives to customer locations, • Audit batch information in the Customer Service Database: reconcile quantities, reach out, research and reschedule customers who had missed deliveries or service calls, incoming payment reconciliation, update customer accounts if needed, and post batches accurately, • Take payments and maintain customer records by updating account information, • Handle collection calls and maintain financial accounts by processing customer adjustments when necessary, • Prepare and maintain compliance and regulatory reporting (sales reports, month end reporting, etc.), • Input customers information accurately and fully into the Customer Service Database, • Filing paperwork- if needed, • Conduct credit checks as needed, • Input payroll information into excel- as needed or advised by management, • Attend department and company meetings as required, • Willing to learn and/or train with or from others, • High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience., • Certificates, licenses and registrations required: None Required, • Computer skills required: Microsoft Office Suite; Outlook, HRIS (Human Resource integrated system), CSD (customer service database), GPS Program, Outreach Communication systems, • Other skills or Qualities required:, • Multitasking Capabilities, • Planning and organizing, • Attention to detail, • Able to work in as a team with and outside department, • Possesses or practices the following core values: Ethical Practices, team player, professional, knowledgeable or willingness to learn, and dedicated.COMPETENCIES:, • Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce., • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments., • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan., • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans., • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed., • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able toPHYSICAL DEMANDS AND WORK ENVIRONMENT:, • Frequently required to stand, walk, sit, talk or hear, & utilize hand and finger dexterity, • Occasionally required to climb, balance, bend, stoop, kneel or crawl, • While performing the duties of this job, the noise level in the work environment is usually quiet to moderate, • The employee must occasionally lift and /or move more than 50 pounds / frequently lift and/or move up to 50 pounds / continually lift and/or move up to 25 pounds, • Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus, • Additional remarks regarding work environment: Occasionally may have to move work-spaces due to business needs. Continually work in share office space with other employees., • Specialized equipment, machines, or vehicles used: Computer and tabletsThe above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionDescription: JOB TITLE: Customer Service Representative DEPARTMENT: Office Administration REPORTS TO: Office Manager/ Office Supervisor SUMMARY: The Customer Service Representative is responsible for performing clerical and administrative duties in an office setting and provide professional customer service to co-workers and customers. It is of the utmost importance that the person in this position be able to manage the internal change incurred due to a rapidly paced environment. They should be able to share knowledge and experience and be able to easily collaborate with all employees. BENEFITS: • Consistent Work hours, • Paid Holidays, • Paid Time Off, • Medical, Dental, & Vision Insurance, • Supplemental Insurance, • Company Provided Life Insurance & Long-term Disability, • 401K retirement with Company Match, • Company Picnics and Holiday Parties, • Answer incoming calls promptly from our customers or employees, • Resolve any product or service-related issues; follow-up to ensure complete customer satisfaction, • Schedule deliveries, schedule service calls, dispatch service technicians and/or route representatives to customer locations, • Audit batch information in the Customer Service Database: reconcile quantities, reach out, research and reschedule customers who had missed deliveries or service calls, incoming payment reconciliation, update customer accounts if needed, and post batches accurately, • Take payments and maintain customer records by updating account information, • Handle collection calls and maintain financial accounts by processing customer adjustments when necessary, • Prepare and maintain compliance and regulatory reporting (sales reports, month end reporting, etc.), • Input customers information accurately and fully into the Customer Service Database, • Filing paperwork- if needed, • Conduct credit checks as needed, • Input payroll information into excel- as needed or advised by management, • Attend department and company meetings as required, • Willing to learn and/or train with or from others, • High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience., • Certificates, licenses and registrations required: None Required, • Computer skills required: Microsoft Office Suite; Outlook, HRIS (Human Resource integrated system), CSD (customer service database), GPS Program, Outreach Communication systems, • Other skills or Qualities required:, • Multitasking Capabilities, • Planning and organizing, • Attention to detail, • Able to work in as a team with and outside department, • Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce., • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments., • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan., • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans., • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed., • Frequently required to stand, walk, sit, talk or hear, & utilize hand and finger dexterity, • Occasionally required to climb, balance, bend, stoop, kneel or crawl, • While performing the duties of this job, the noise level in the work environment is usually quiet to moderate, • The employee must occasionally lift and /or move more than 50 pounds / frequently lift and/or move up to 50 pounds / continually lift and/or move up to 25 pounds, • Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus, • Additional remarks regarding work environment: Occasionally may have to move work-spaces due to business needs. Continually work in share office space with other employees.

Job DescriptionDescription: Job Summary Kitchen Managers own every aspect of their restaurant’s kitchen operations. They uphold promises to their Team, their Guests, and the Business. Kitchen Managers direct, lead and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, team member retention, guest service and satisfaction, food quality, cleanliness and sanitation. Essential Functions Staffing, Training and Development: • Supports Head Trainer to ensure training materials available are consistently and effectively used in team member training., • Back of the House team is coached, trained and developed in their job roles for all work areas., • The Back of House team is provided with the tools, education and experience to perform individual job descriptions to standards., • Ensures that all new team members attend orientation and supports trainers each day of training., • Personally, follows up with both team members and trainers. Conducts performance oriented training and maintains accurate training records., • Supports the manager-in-training training program when needed., • Analyzes own strengths and weaknesses., • Develops self-improvement objectives, goals and an implementation plan utilizing training programs., • Delivers profitability of restaurant operations by operating within a cost of goods and labor productivity guidelines., • Cost goals are met for food., • Labor goals are negotiated and met, work is completed daily (no O.T. is scheduled)., • Kitchen team member is held accountable for negotiated product, labor and operating account goals., • Financial information is prepared accurately and on time, invoices checked for accuracy., • Inventories conducted weekly, extended with current pricing, validated and appropriate action plans created and executed., • Provides input in the development of budgets, projections, goals, and objectives., • Follows administrative guidelines and procedures. Completes and maintains accurate records/paperwork., • Maintains team member personnel files and keeping them up to date using the file audit form., • Supports the GM to conduct timely, effective Back of House performance reviews., • Supports the GM to complete new hire forms properly and efficiently., • Completes proper forms for payroll and checks all payroll records at the end of every shift to ensure accuracy., • Develops and maintains schedules to match sales forecasts/budgets for Back of House team members., • Properly uses and documents Back of House team member disciplinary actions., • Completes assigned administrative duties such as schedules and reviewing team member schedules, etc., accurately and on time. Business Development/Business Understanding and Leadership: • Understands and promotes the Hopdoddy culture, stays abreast of marketing and competitive issues/events, uses industry knowledge to benefit the organization., • Seeks and welcomes the opportunity to learn new techniques and tasks., • Builds support and commitment among others around company initiatives., • Follows direction in all delegated tasks and projects., • Has a positive attitude and approach to the job., • Demonstrates the highest standards and acts as a role model for team members., • Participates in, and is supportive of all marketing programs. Actively supports the marketing and sales plan, emphasizing up-selling and other objectives identified by the management team. Communicates and manages company expectations., • Posts important and relevant information for leadership and team members., • Through his/her own conduct, appearance, and energy level sets the leadership example for the team member in the restaurant., • Ensures food is prepared in accordance with Company standards and recipes., • Ensure food safety and security processes and procedures are followed., • Ensures proper staffing and operation of the back of the house., • Leadership includes time spent providing direction to team members as well as exceeding guest expectations., • Ensures product inventory is maintained and sufficient to support operations., • Ensures scheduled preventative maintenance and regular cleaning required to operate a clean, safe and sanitary restaurant is completed following Hopdoddy polices and procedures., • Provide warm Hopdoddy Hospitality with a smile and eye contact., • Interacts effectively with guests providing them an excellent dining experience., • Establishes guest service and satisfaction as a priority through personal example and follow-through., • Utilize the “Guest Right of Way” always., • Proactively handles guest complaints with a sense of urgency, poise and good judgment., • Motivates Back of House team members to learn and perform quality work., • Develops teamwork. Provides quality time with Back of House team members through the open-door policy., • Responds in a timely manner to all team member’s needs, concerns and complaints., • Regularly praises and effectively coaches all team members., • Models personal excellence and consistency in day-to-day behaviors and accomplishments., • Identifies and analyzes problems and develops workable solutions., • Maintains consistent performance standards for all team members., • Increases effectiveness through proper use of delegation and work assignments., • Participates in team member meetings, coaching and developing the leadership team and team members., • Communicates effectively with management, team members, and guests verbally and in writing when appropriate., • Conducts walkthroughs and reviews all shopper scores., • Shows initiative and sense of urgency in accomplishing tasks and projects., • Performs multiple tasks effectively and efficiently., • Works efficiently to meet commitments in a timely manner., • Remains composed when something unexpected occurs., • Demonstrates consistency in approach and behavior., • Comes to work on time ready for the shift and does not leave until the next shift is setup for success., • Has personal development plan in place to reach the next level., • Leadership One on One’s done weekly. Requirements: Minimum Qualifications • Team Player with a sense of humor., • High school diploma or equivalent required., • Must demonstrate good math and communication skills., • Experience as a Kitchen Manager in full service or fast casual restaurant., • Demonstrated leadership skills, including coaching, directing, and motivating a team., • Knowledge of Job, • Initiative, • Adaptability and Flexibility, • Organization and Planning, • Analytical Ability, • PC Skills - Intermediate Microsoft Office Suite, PowerPoint, Excel, Word and Outlook ? Creativity, • Working Relations, • Communication, • Development of Team Members, • Must be able to lift 30lbs frequently and up to 80lbs occasionally., • Responsible for utilizing office/restaurant equipment. The effective operation of equipment requires the use of all limbs, fingers and the ability to see., • Position requires standing, bending, and walking the entire workday. This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, team member development and compensation. As such, the incumbent may perform other duties and responsibilities as required.

Payroll Manager Job Duties: Maintains payroll information by designing systems; directing the collection, calculation, and entering of data. Balances the payroll accounts by resolving payroll discr