Head, Supply Chain (SCM)
2 days ago
Buena Park
Job Description Summary: The Head of Supply Chain is responsible for overseeing all aspects of the company's logistics, warehousing, inventory management, and distribution operations. This role ensures the accurate, efficient, and cost-effective movement of goods to support store operations, meet service level expectations, and enable business growth. The ideal candidate is a hands-on leader with deep operational expertise who excels at optimizing internal workflows, developing high-performing teams, and implementing scalable systems. This position plays a key role in aligning supply chain execution with strategic priorities, fostering cross-functional collaboration, and ensuring consistent performance across all regions. Responsibilities: • Oversee all logistics, warehouse operations, inventory control, and distribution functions to ensure accurate, timely, and cost-effective movement of goods across all locations., • Design, implement, and continuously improve warehouse workflows including receiving, put-away, replenishment, picking, staging, shipping, and reverse logistics., • Lead inbound and outbound logistics operations, including internal fleet scheduling, route optimization, carrier communication, and performance monitoring to ensure reliable and on-time delivery., • Collaborate cross-functionally with merchandising, store operations, supply planning, and finance teams to ensure supply chain alignment with demand forecasts, seasonal fluctuations, and promotional activities., • Develop and execute comprehensive strategies that improve warehouse productivity, inventory accuracy, order fulfillment speed, and delivery performance while supporting scalable growth., • Develop and lead a high-performing team across warehouse and logistics functions; drive accountability, operational discipline, and a strong safety and compliance culture., • Evaluate and implement warehouse management systems (WMS), routing and dispatch, • platforms, and other logistics technologies to improve operational visibility, accuracy, and automation., • Establish, track, and report on key supply chain KPIs such as inventory turnover, fill rate, order cycle time, on-time delivery, productivity per labor hour, and space utilization., • Review and manage the overall supply chain budget, including labor, transportation, maintenance, and equipment costs, while identifying and implementing cost-reduction strategies that maintain or enhance service levels., • Drive continuous improvement initiatives to reduce operating costs, improve process flow, minimize errors, and enhance service quality., • Ensure compliance with internal company policies, OSHA safety standards, DOT transportation regulations, food safety requirements, and all relevant operational protocols., • Oversee fleet operations, including maintenance schedules, DOT compliance, fuel efficiency, and delivery performance across all operating regions., • Conduct regular audits of inventory integrity, warehouse practices, equipment usage, and transportation safety procedures to identify and mitigate risk., • Lead training, coaching, and performance development programs for warehouse managers and logistics supervisors to build operational leadership capacity., • Partner with IT and business intelligence teams to enhance reporting dashboards and data systems for real-time supply chain decision-making., • Prepare and present operational performance reports, strategic updates, and improvement recommendations to executive leadership on a recurring basis., • Perform other duties as assigned by executive management. Qualifications: • A Bachelor's degree in Supply Chain Management, Logistics, Operations, Business Administration, or a related field is required; an MBA or advanced degree is preferred., • 10+ years of progressive experience in supply chain, logistics, or warehouse operations, with at least 5 years in a senior leadership role overseeing multi-state distribution., • Experience in grocery retail, wholesale distribution, or a similar operational environment is highly preferred., • Bilingual in English and Mandarin or Spanish is a plus., • Proven expertise in end-to-end supply chain management, including logistics, warehouse operations, inventory control, and transportation., • Strong track record of building and leading high-performing teams in fast-paced, high-, • volume environments., • Hands-on experience implementing and optimizing warehouse management systems (WMS), routing and dispatch technologies, and logistics automation tools., • Demonstrated success improving key performance indicators such as inventory accuracy, order fulfillment rates, delivery timeliness, and warehouse productivity., • Strong analytical and problem-solving skills, with the ability to use data to drive decision-making, improve efficiency, and support strategic planning., • Deep knowledge of OSHA, DOT, and other regulatory requirements relevant to warehouse and transportation operations., • Financial acumen with experience managing supply chain budgets, forecasting labor and transportation costs and executing cost-saving initiatives., • Excellent verbal and written communication skills, with the ability to collaborate cross- functionally and present operational updates to senior leadership. 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