
Schedule: 15 minutes per day, mornings by 9:30 AM Location: West Village, Manhattan Compensation: Flat daily rate - $15 per shift (only takes 15 minutes max). Memento is a editorial-inspired photo studio in the West Village. We’re looking for a reliable, detail-oriented Opening Shift Assistant to help prepare the studio each morning so it’s ready for customers the moment doors open. What You’ll Do (Daily - Morning, ~15 minutes) • Unlock and open the studio, • Turn on all equipment (lighting, tablet, printer, ventilation, etc.), • Launch and verify the Memento photo software (simple interface — just need basic tech comfort), • Wipe down surfaces and ensure the space is clean and guest-ready, • Check that signage, props, and environmental elements are in place, • Report any issues or low supplies Who You Are • Extremely dependable and punctual, • Comfortable with basic tech (tablets, apps, equipment switches), • Detail-oriented with high standards for cleanliness and presentation, • Friendly, trustworthy, and professional, • Local to downtown NYC or able to commute easily each morning Why This Role Matters • This role keeps Memento polished, intentional, and ready for the community the moment the day starts. You'll play a small but meaningful part in the daily rhythm of a cultural, editorial-led brand.

Join our team as a full-time IT Technician & Cell Phone Repair Specialist. You'll work with a wholesale used-phone company, focusing on on-site repairs and IT support in our Brooklyn warehouse/office. Responsibilities • Repair smartphones, including screens, batteries, charge ports, back glass, and small parts., • Use tools like 3uTools or PhoneCheck for device diagnosis and testing., • Perform data wiping, restoring, and flashing., • Troubleshoot IT issues for the office, including Windows, printers, Wi-Fi, and network challenges., • Maintain an organized workspace and track used parts. Requirements • Proven experience in repairing iPhone and Samsung devices., • Basic IT knowledge is essential., • Commitment to full-time, on-site work., • Must be reliable, organized, and able to work independently. This role involves no walk-in customers and no field service, focusing entirely on on-site operations.

Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

Join our team of passionate hospitality professionals! We’re looking for a dedicated Store Manager to lead our front-of-house team and uphold the highest standards of service, cleanliness, and professionalism. This is a hands-on role for someone who leads by example and thrives in a fast-paced, team-oriented environment. Bilingual English/Spanish speaker. What You’ll Do: Leadership & Standards • Be the example — maintain professionalism, positive energy, and a polished appearance (hair neat, non-slip shoes required, no sandals)., • Keep the location spotless, including bathrooms and guest areas., • Motivate the team to complete their daily responsibilities and uphold company standards., • Be available during peak hours (Thursday–Saturday)., • Oversee all cashiers, servers, and drivers — scheduling, performance, and attendance., • Review staff clock-ins/outs and coordinate with the Assistant Manager on driver hours and tip tracking., • Interview, hire, and train new staff members., • Ensure every team member signs and submits the employee handbook to Paola or Cris., • Train new team members in service, cashier operations, and delivery procedures., • Maintain consistent drink and food quality from the team., • Lead a warm, welcoming environment where every guest feels valued., • Ensure staff greet guests, promote specials, and thank customers as they leave., • Handle customer complaints, refunds, and system issues., • Manage refunds on Clover, Uber Eats, Grubhub, and DoorDash, and notify Paola if website refunds are needed., • Coordinate catering orders — all catering requests go through you., • Keep menus and modifiers up to date on Clover and Otter., • Conduct inventory on the first Wednesday of every month (beer, alcohol, soda, supplies)., • Submit weekly reports on staff performance, service flow, and delivery capacity., • Manage supply orders (soda, take-out, cleaning)., • Troubleshoot POS, printer, or system issues as they arise., • 2+ years of experience in restaurant or hospitality management., • Strong leadership and communication skills., • Solid understanding of POS systems (Clover, Toast, or similar)., • Ability to manage multiple priorities during peak times., • Hands-on attitude — willing to train, support, and work alongside the team., • Full-time position., • Competitive salary based on experience., • Weekly pay and room for growth within a fast-growing hospitality group.