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Job Description POSITION DESCRIPTION TITLE:Human Resources IIICLASSIFICATION:TBDREPORTS TO: Sr. HR. Manager of Human ResourcesPROGRAM OR DEPT:Administration JOB SUMMARY:As a Horizon Services, Inc. employee, you will enjoy generous benefits and have a unique opportunity to shape an engaging employee experience and offer a rewarding work environment to our dedicated team. The Human Resources III is an integral part of the Human Resources Department at Horizon Services, Inc (HSI). This role will collaborate with staff members throughout the organization to co-create a positive employee experience. The goal of this role is to develop the systems and processes needed to co-create a thriving environment for staff from the time they begin their employment and through their engagement. We are committed to providing excellent customer service throughout the process. We are collaborators functioning in a fast-paced environment. Duties include creating a talent pipeline, designing, and developing an engaging onboarding experience and providing excellent customer service throughout. The Human Resources Generalist is also tasked with ensuring that through the HR systems, we promote client-centered-care, promote greater quality and equity in the delivery of services to the clients. The Human Resources Generalist works closely with the Personnel & Program Administrator, the Compliance & Outcomes Administrator, the Human Resources Director, the Director of Clinical Services, and the Finance Director to coordinate the development if systems across the organization. PRIMARY ACCOUNTABILITIES & RESPONSIBILITIES: Accountabilities: (3-5) • Customer Service: Provides professional and prompt support to staff and embraces diversity in all aspects., • Talent Acquisition: Co-Creates a talent pipeline for current and future key positions in the organization., • Talent Engagement: Develops and monitors on-boarding tools and processes, • Compliance: Ensures hiring managers and company’s talent processes are applied consistently and in compliance with local, state and federal regulations.Responsibilities: Customer Service • Responds to inquiries from staff related to policies, protocol, procedures, benefits, and programs in a timely manner., • Partners with Administrators, Finance Team and HR Team to identify and plan for current and future people needs, talent gaps and staffing budget to develop and execute workforce planning processes., • In collaboration with all staff, builds applicant pipelines by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; and maintaining community relationships., • Designs a report for monitoring pipeline and reports monthly to the executive team., • Collaborates with Learning and Staff Development Specialist to train managers on writing job descriptions, conducting behavioral and performance-based interviews, maintaining communication thru Applicant Tracking System (ATS)., • Tracks all employee data in the Paycom system, from payroll changes, to training., • Ensures accurate and timely processing of employee updates including new hires, terminations, and changes to pay rates., • Collaborates with HR Team, Administrators and Executive Team Members to co-create onboarding for new employees and oversees the effective delivery and provides it on an ongoing basis., • Reviews and updates recruiting tools and collateral materials: job application, benefits summary, interview questionnaires, offer templates, etc., • Oversees the on-boarding processes for new hires to ensure a smooth integration into the business., • Collaborates with all managers to ensure staff have been onboarded per our protocols and reports on this periodically., • Review, improve and update on an ongoing basis the on-boarding process to enhance the candidate to employee experience., • Administers Paycom, the HRIS to ensure integrity of data and enters all employee information, changes., • Collaborates with Learning and Staff Development Specialist to support training managers on leadership, communication, performance management, staff development skills, including the application of local, state, and federal laws and regulations and tracks information in Paycom., • Assists developing learning materials for training sessions: PowerPoint presentations, exercises, action plans, • Manages and updates the applicant tracking tools and resources., • Collaborates with Administrators and Learning and Staff Development Specialist to conducts orientations/training to support the rollout of new programs: performance management, compensation, benefits, etc., • In collaboration with benefits broker and finance team, designs benefits package then ensures open enrollment process takes places and any changes are processed accordingly., • Administers benefits program, such as group health, dental and vision, life insurance, 401k, UI, COBRA etc., and responds to all provides and vendors requests for information., • Assist employees with health, dental, life and other related benefit claims., • Collaborate with all managers to monitor the performance of new hires into HSI’s culture and teams, which involves ensuring that all managers conduct 1:1 check-ins with new hires during the first three (3) months of employment., • Oversees and ensures compliance with the Performance Evaluation process and coaches managers as needed., • Implements talent processes in accordance with policies, practices, EEO, HIPPA and other legal requirements., • Collaborates with Operations Manager on all safety related activities., • Collaborative and proactive problem solver., • Able to provide thoughtful customer service., • Understands cultural humility and enjoys working in a diverse environment., • Outstanding ability to follow-through with tasks., • Highly organized with excellent time management skills., • Strong attention to detail., • Excellent writing, grammar, and spelling skills., • Strong ability to perform scheduling, documentation, and coordination tasks., • Skilled in use of MS Office Suite and able to quickly learn new software., • Interest in training in the Substance Use Disorder field.Desired Skills and Knowledge:, • Knowledge of healthcare, behavioral healthcare, and substance use disorder treatment systems. Payroll Knowledge, 401k, Full Cycle Hiring, Terminations QUALIFICATIONS: (education and work experience), • Bachelor’s in business or related field preferred. Combination of education and recruitment/HR experience will be considered., • Minimum 4 years of human resources experience in the non-profit sector preferred, • Excellent interpersonal and communication skills. Able to build rapport over the phone., • Solid knowledge of MS Outlook, Word, Excel, ATS and HRIS, • 100% Medical and dental, Life and LTD for the employee and up to 50% for any dependents medical and dental coverage., • PTO and Holiday pay., • Retirement benefits after 6 months of service. Salary: $75,000K-80,000k/annually depending on experience and qualifications. Available for a full-time position. Horizon Services, Inc. is an Equal Opportunity Employer. Powered by JazzHR G3dveWSP8E

Job Description Portola Systems is a managed service provider serving SMB and public-sector clients across the San Francisco Bay Area. We are seeking a detail-oriented, collaborative Finance & Administrative Specialist to support our finance and administrative operations. Reporting to the Finance Manager, this role is responsible for day-to-day bookkeeping, contract administration, payroll, benefits coordination, and related administrative functions. This is a high-precision, task-focused role best suited for a well-organized professional who thrives in a collaborative support environment. This is a hybrid remote and on-site position based in Sonoma County. On-site presence is preferred; however, 100% remote arrangements will be considered for qualified candidates. Compensation: $55,000 - $60,000 per year Responsibilities: Accounts Receivable & Billing • Generate daily hardware/software invoices in QuickBooks Online (QBO) and the Professional Services Automation & Billing System (PSA)., • Prepare and release monthly recurring service and project billing., • Track customer deposits and ensure timely, accurate revenue recognition., • Reconcile PSA and QBO to confirm billing accuracy and timing. Contract Administration • Create and maintain Managed Services, Fixed-Price, and T&M contracts in the PSA., • Monitor contract expirations, discounts, and renewals., • Coordinate with Sales and Service teams for client onboarding and compliance documents such as Certificates of Insurance (COIs). Accounts Payable • Provide backup support to AP Clerk by entering and manage vendor bills and purchase orders, preparing weekly AP runs and resolving vendor inquiries, and tracking credit-line usage and ensure proper approvals. Payroll & HR Support • Verify timesheets and process bi-weekly payroll including certified payroll., • Coordinate health, dental, HSA, 401(k), and other benefit enrollments and changes., • Reconcile bank and credit-card accounts; support journal entries and accruals., • Assist with monthly close and state/local tax filings., • Support preparation of 1099s and year-end audit documentation. Administrative Operations • Manage calendars and trackers for contract renewals, licenses, and benefits., • Respond to internal finance and HR requests promptly., • Support document control, reporting, and improvement initiatives directed by the Finance Manager and Accounting Manager. Qualifications: • Completion of or willingness to enroll in a Bookkeeper Certificate Program (e.g., SRJC Bookkeeper Certificate Program) or an Associate’s degree in Accounting, Finance, or related field. Experience • 3+ years in accounting support roles desired, • 1+ year in a professional services environment is a plus., • Hands-on use of QuickBooks Online (QBO) and a Professional Services Automation & Billing System., • Payroll and basic HR/benefits administration for teams under 30 employees., • Experience with customer contracts and administrative compliance tracking. Skills • Proficient in Microsoft Office, especially Excel, Outlook, and Teams., • Strong task and time management skills with a high degree of accuracy., • Clear written and verbal communication skills across teams., • Ability to manage confidential financial and personnel information with discretion. Preferred Attributes (Desired but not Required) • Prior experience in IT services or a managed service provider or professional services (legal, CPA etc.) setting desired., • Knowledge of California HR/payroll processes, • Familiarity with audit support and regulatory filings (e.g., sales tax, e-waste)., • Familiarity with prevailing wages / DIR / Public Works requirements. About Company Portola Systems is a Sonoma County-based managed IT services provider supporting SMBs and public-sector clients throughout the Bay Area. Since 1994, we’ve delivered secure, scalable technology solutions with a focus on long-term partnerships. Our mission is to help clients work smarter with reliable, personalized support. Clients describe us as “brilliant engineers with outstanding support” and praise our “can-do, here-to-help approach.” We value integrity, responsiveness, and teamwork. With under 30 team members, we blend the deep expertise of a larger firm with the agility and care of a boutique provider. We foster a collaborative, growth-minded culture where people feel trusted and empowered. Joining Portola means being part of a tight-knit team that thrives on solving complex challenges and delivering excellence to the communities and businesses we serve.