Lead Medical Receptionist
hace 11 días
East Hampton
Job Description Responsibilities: The Lead Medical Receptionist collaborates with the Practice Administrator in an office setting to ensure quality patient care. • Answer large volume of calls promptly., • Screen all calls for urgency and handle all calls with confidence, compassion and efficiency., • Overseeing Medical Receptionists and their day to day responsibilities., • Schedule appointments for all providers., • Make appointments for new and existing patients., • Collect and verify patient demographic information., • Take and record patient messages accurately., • Review and maintain provider?s schedules to ensure productivity and that appointments are scheduled appropriately., • Train new employees., • Handling patient related issues., • Perform all other duties assigned., • Oversee employees? breaks and lunches regarding clock in/clock out., • Oversees waiting room flow., • Ensures call report is addressed (call backs, provider messages)., • Manages Phreesia ? blasts, check in, text responses, insurance verification., • Responsible for copay collection., • Oversees handling of office pool to ensure timely answering of messages., • Admin Chart Scrub Oversight, • Preview Incoming consults for provider review. Rotating Weekends/ 1 Weekend Day