Front Desk / Receptionist 3+yrs exp.
hace 16 días
Southampton
Job Description Front Desk / Receptionist Pelican Pools – Southampton, NY Full-Time | Year-Round Position Pelican Pools is seeking a professional, friendly, and customer-focused Front Desk / Receptionist to join our team in Southampton, NY. This position is the first point of contact for our customers and plays an important role in creating a positive experience while supporting the day-to-day operations of our office. We are looking for someone with 3+ years of customer service or front desk experience who is organized, dependable, professional, and comfortable working in a fast-paced environment. Key Responsibilities • Greet and assist customers and visitors in a friendly and professional manner., • Answer, screen, and direct incoming phone calls and emails., • Respond to customer questions and provide accurate information regarding services, scheduling, and general inquiries., • Schedule appointments and coordinate customer requests with the appropriate team members., • Enter and maintain customer information and records accurately., • Process basic paperwork, correspondence, and administrative documents., • Assist with daily office administrative tasks and provide support to the management and operations teams., • Handle customer concerns professionally and escalate issues when appropriate., • Maintain a clean, organized, and welcoming reception area., • Provide general administrative support as needed. Qualifications • 3+ years of customer service, receptionist, front desk, or administrative experience., • Outstanding customer service and communication skills., • Professional, friendly, and welcoming personality., • Strong verbal and written communication skills., • Proficiency with Windows and Microsoft Office, including:, • Microsoft Word, Excel, PowerPoint, • Strong organizational and multitasking abilities., • Attention to detail and accuracy., • Ability to prioritize tasks and work independently., • Reliable, punctual, and professional., • Previous experience in a service, retail, hospitality, or home-services environment is a plus. What We Offer • Full-Time, Year-Round Employment, • Health Benefits, • Dental Benefits, • Vision Benefits, • 401(k) with Company Matching, • Paid Time Off (PTO): Vacation, Sick Time, Personal Time, Paid Holidays, • Professional and supportive work environment, • Opportunity to grow with an established company Join the Pelican Pools Team If you enjoy helping people, take pride in providing exceptional customer service, and are looking for a stable, year-round opportunity with a growing company, we would like to hear from you! Pelican Pools is an equal opportunity employer.