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Sprout Social is looking to hire a Staff Software Engineer to join our Identity and Access Management teams. Why join Sprout’s Engineering team? With collaborative cross-functional teams that span mobile, front-end, back-end and site reliability engineering—the Sprout Engineering team is a place to sharpen your craft and solve hard problems with the smartest people in the industry. On a daily basis, we process tens of billions of requests and tens of billions of asynchronous events. We also ingest billions of social messages every day, and ship more than 1,000 production deployments every month. You’ll get to work on a “tech-giant” scale with smaller, supportive teams where every engineer has the chance to make an impact on our company, and our customers. The best part? In our industry, you often have to switch jobs or even companies to learn a new part of a tech stack or business. But at Sprout, our product is a suite, so you just need to move teams. You’re able to diversify your skills, which not only benefits your team—but also your career. What you’ll do Our Identity and Access Management (IAM) engineering teams design and build elegant platform capabilities that power multi-tenant experiences across our entire product suite. IAM is central to Sprout’s technical strategy. It enables major R&D investments, including our integration ecosystem and AI agent actions via Sprout’s MCP servers. Beyond these strategic unlocks, IAM ensures Sprout’s customers can manage user access in fast-moving environments that evolve at the pace of social. Our work amplifies the impact of every Engineering team, and we’re looking for leaders who can elevate others while diving deep into complex technical challenges to deliver solutions that are simple, intuitive, and built to scale. • Own the technical execution of our IAM vision. You will be the lead designer and builder for new, scalable access control solutions that will be used by all of Sprout's Product teams., • Architect and build our next-generation, multi-tenant authorization control plane, designed to manage access across a variety of products, types of principals, and jobs-to-be-done., • Scale our authorization data plane to scale to billions of requests daily while remaining intuitive and approachable to engineers across the organization., • Be the engineer accountable for service-level outcomes. You will write the code and set the standards that ensure our core access services are highly available, low-latency, and secure., • Design and ship the platform-level IAM patterns, libraries, and tools that will multiply the effectiveness of our entire R&D organization. What you’ll bring We are looking for a Staff Engineer who leads through craft. Your primary motivation is delivering customer outcomes by solving hard technical problems with simple solutions, and you're not afraid to be hands-on to get it done. You're a pragmatic leader who mentors others through your code and design, and you're driven to build high-quality, high-scale platforms that make every engineer around you better. If you thrive on technical ownership and want to build the systems that secure a platform at our scale, we want to talk to you! The minimum qualifications for this role include: • 10+ years experience developing and supporting software in a production environment, • 5+ years experience programming in an object oriented language such as Java, Python, C# or C++, • 3+ years experience leading engineering projects and initiatives, including the design, development, and implementation of distributed systems, ensuring delivery of reliable services, prioritizing technical improvements with cross-functional teams, and/or driving technical vision. Preferred qualifications for this role include: • 5+ years experience developing and supporting high throughput, scalable, distributed, and resilient authorization solutions, • Experience working with proven IAM standards, such as OAuth 2.0, OIDC, SAML, RBAC, and JWTs, • Experience with emerging standards and technologies, including code generation and the MCP standard, • Experience working with cloud computing technologies such as AWS or GCP How you’ll grow Within 1 month, you’ll plant your roots, including:: • Complete Sprout’s New Hire training program alongside other new Sprout team members., • Get acclimated to the team's current Objectives and Key Results, along with future product roadmap priorities., • Learn about our current multi-product Identity and Access Management technical vision., • Deploy and make changes to our production systems., • Become familiar with the team’s current Service Level Objectives (SLOs) that ensure a world-class customer experience., • Collaborate regularly with product managers, product designers, engineers, and other product teams to deliver value to our customers., • Embrace regular team feedback on your work through code reviews and pairing. Within 3 months, you will: • Begin operating as the access domain’s technical owner by leading initiatives, coordinating with stakeholders, and assuming responsibility for our quality of service., • Work with product managers, UX developers, back-end and front-end engineers to lead your first feature delivery, with deliverables broken into milestones centered on customer outcomes., • Proactively build relationships with members on other teams through active networking and community building., • Become an active participant in code reviews, retrospectives, and team demos, continuously providing guidance and feedback to others., • Foster a positive culture on your teams as an intrinsic side effect of the way you communicate and collaborate., • Be the first line of defense against product outages and bugs while on support duty., • Author your career growth plan with your manager’s support and work towards it. Within 6 months, you will: • Design, create, and maintain access platform solutions that execute at internet scale in a cost effective manner., • Boost the access team’s impact by identifying and delivering improvements to our libraries, tools, and approach to code generation., • Apply your expertise to enhance our existing use of monitoring and alerting tools, thereby ensuring we know about problems before our customers or other product teams reliant on our platform., • Own and evolve our access technical strategy, partnering closely with peers to shape and refine the broader IAM vision for the organization., • Mentor engineers, helping them level up technically. Within 12 months, you will: • Be the go-to expert of our access solutions at the company., • Utilize the cross-organization connections you’ve built to identify IAM areas of need across our platform, and create plans that incorporate big-picture technical alignment with other leaders., • Own cross-organizational IAM projects and architecture, demonstrating project management skills, consensus building, and strong leadership., • Actively mitigate risk of failed delivery and missed deadlines through courageous, transparent communication with colleagues and stakeholders throughout a project life cycle., • Contribute to in-house technical presentations and workshops that share your expertise with large groups of Sprout engineers., • Surprise us! Use your unique ideas and abilities to change your team in beneficial ways that we haven’t even considered yet. Of course, what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager. Our Benefits Program We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes: • Insurance and benefit options that are built for both individuals and families, • Progressive policies to support work/life balance, like our flexible paid time off and parental leave program, • High-quality and well-maintained equipment—your computer will never prevent you from doing your best, • Wellness initiatives to ensure both health and mental well-being of our team, • Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity and inclusion initiatives., • Growing corporate social responsibility program that is driven by the involvement and passion of our team members, • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Our Benefits Program We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes: • Insurance and benefit options that are built for both individuals and families, • Progressive policies to support work/life balance, like our flexible paid time off and parental leave program, • High-quality and well-maintained equipment—your computer will never prevent you from doing your best, • Wellness initiatives to ensure both health and mental well-being of our team, • Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity and inclusion initiatives., • Growing corporate social responsibility program that is driven by the involvement and passion of our team members, • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including work location, relevant experience and skills, the responsibility of the role, and job duties/requirements. In the United States, we have two geographic pay zones. For this role, our current base pay ranges for new hires are: • Zone 1 (New York, California, Washington): $184,008 (min), $230,000 (mid), $276,012 (max) USD annually, • Zone 2 (All other US states): $167,300 (min), $209,100 (mid), $250,900 (max) USD annually The listed ranges represent the full earning potential in this position. Starting salaries for well-qualified new hires are typically around the midpoint of the range. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package ___ to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Learn more about our commitment to diversity, equity and inclusion in our latest ___. If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including requests for accommodation. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. For more information about our commitment to equal employment opportunity, please click here (1) ___ (2) ___ Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review ___.

We’re transforming the United States Government and we know that takes a dream team. We believe customer experience starts with employee experience, so we take care of our employees. We offer competitive pay and benefits, invest in employee growth, and offer a culture you can’t find anywhere else. At Rise8, we continuously achieve unreached heights through next-level tech, and on-the-level collaboration. Together, we create continuous impact. We turn breakdowns into breakthroughs, make small steps into giant leaps, and deliver game-changing products through culture-changing process. We pair Risers with their customer counterparts and practice pairing at every moment to elevate people and teams and deliver results fast and forever. We work in small teams and rotate between them frequently so that we are able to meet new challenges and explore new ideas. Our methodology is about experimenting and learning, and our culture is empowering. We subscribe to an ethos of kindness. We make a point to bring empathy to each and every project and are guided by a promise and a purpose: to deploy critical outcomes to prod in order to drive relentless progress. Not just an idea. But an outcome. A better world. A world where every day, fewer bad things happen because of bad software. Rise8 is certified as___ with 100% of employees saying they love working here. • You want to make tomorrow better than today., • You enjoy daily decision making and real product delivery on a balanced team of product management, design, and engineering., • You help ensure project success and client satisfaction., • You enjoy collaborative teams, pairing with team members, and inviting your clients to participate., • You like to work alongside, and learn from, lean and agile leaders., • You are a creative problem solver who is comfortable with uncertainty and can lead the design effort to make better product decisions., • You’re a curious and keen learner who thrives on enhancing your (and our) practices and knowledge. The Department of Defense (DoD) SkillBridge internship program is for military service members transitioning from federal service to commercial industry only. For DoD SkillBridge participants, we offer a 40 hr/wk apprenticeship where you will work alongside one of our professionals on product or in business operations. Length: 120-180 days preferred Location: Remote or on-site (Tampa or LA) Product Roles: Cloud Infrastructure/Cloud Platform, Security, and Application Development Roles: Product Manager, UX Designer, Software Engineer, Cloud Engineer, Platform Engineer, Security Engineer/Security Analyst, Data Engineer/Data Scientist Business Operation Roles: Brand, Marketing, Sales, Administration, Executive Leadership • Currently on active duty and eligible for SkillBridge, • Possess a growth mindset., • Demonstrated grit, resilience, and determination to overcome obstacles and achieve goals., • Entry level experience or certifications for the role you are applying for. All of Rise8’s work in this area is with Federal Government customers that require our employees involved with their projects be U.S. citizens. As such, this role requires U.S. citizenship. If hired, you would also be required to go through a background investigation. Rise8 is an Equal Employment Opportunity employer that will consider you for this role regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

Role Summary Our mission at HubSpot is to help millions of organizations grow better. Commerce Hub powers the future of B2B billing and payments, helping SMBs quote, bill, and get paid — all within a connected CRM experience. Within Commerce Hub, the Merchant Services team builds the infrastructure that keeps customers active, compliant, and in control from the moment they go live. As a Senior Product Manager I, Merchant Services, you will own and evolve a core product area within our merchant experience. You’ll define and deliver a resilient, self-serve account management experience that balances automation, risk, and speed — ensuring customers have timely access to cash flow and simple reconciliation with their accounting systems. What You’ll Do • Own the product strategy and roadmap for a defined area of the merchant account management experience, • Drive improvements to onboarding, payouts, and reconciliation workflows to reduce friction and increase customer confidence, • Partner with Finance, Payment Operations, Risk, and Engineering to deliver secure and compliant payment experiences, • Translate customer needs — particularly those of RevOps and Finance leaders — into clear product requirements and prioritized initiatives, • Guide new product ideas from discovery through launch, ensuring strong execution and measurable impact, • Use qualitative research and quantitative data to identify opportunities, validate hypotheses, and inform decision-making, • Define success metrics for your product area and monitor performance to drive continuous improvement, • Collaborate within the Product Triad (Engineering + UX) to ship high-quality, customer-first solutions, • Experience managing and launching B2B or B2B2C SaaS products, • Strong understanding of online payment processing and payout reconciliation workflows, • Familiarity with embedded finance tools and payment platform integrations, • Experience working with risk signals, fraud mitigation concepts, or underwriting workflows, • Ability to balance business goals, technical constraints, and customer needs when making product decisions, • Strong collaboration skills with Engineering, Design, Analytics, and cross-functional stakeholders, • Experience using data to inform product decisions and measure impact, • Excellent communication and stakeholder management skills, • Experience scaling merchant onboarding or self-serve financial workflows, • Exposure to global payments or international compliance considerations, • Experience integrating third-party financing or payment vendors, • Background working closely with RevOps or Finance leaders in SMB environments, • Location: United States, • Work location preference eligibility: Remote / Hybrid / Onsite, • Travel/Shift: Minimal travel expected Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range:$158,100—$253,000 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

POS-P659 We’re looking for a Senior Product Manager to help shape the future of HubSpot’s Return On Investment (ROI) in-product experience for customers. Today, measuring value is spread across multiple surfaces, making it difficult for customers to easily understand their value with HubSpot. We’re working to make this more intuitive and bring about new scalable patterns that can be present in real-time throughout their journey. This role sits at the heart of that challenge - turning a fragmented system into a cohesive and extensible product that our customers can use with confidence. As the SPM for ROI, you’ll define the systems and interaction patterns that make understanding value in HubSpot easy, consistent and trustworthy. You’ll work closely with engineers, designers, and other product teams to improve core experiences around managing goal data, surfacing progress and impact, and building a framework for ROI that supports deeper engagement through visible customer value. • Create a shared vision and cohesive roadmap for the future of ROI for customers within the HubSpot product., • You will be a critical member of the Product Triad - our system for building products collaboratively and strategically., • Drive alignment, set goals, build understanding and motivate others, including cross-functional partners across the company, • Guide new product ideas from initial concept all the way through launch, • Understand our customers and their journey through the product by engaging with them directly and often. Use customer insights and data to identify pain points and guide iterative improvements to ROI interactions., • Use data to identify opportunities to improve our customers’ experience, devise strategy to execute your ideas, and partner with business stakeholders across HubSpot to make solutions that help our customers grow, • Partner with design and engineering to develop scalable systems for goal management, ROI surfaces and notifications experiences., • Work with other HubSpot teams to ensure the editor platform is extensible, reliable, and easy to build on., • 3+ years of experience launching products successfully to customers, • Remote friendly, NAM East Coast or Central Timezones, • A multidisciplinary approach to thinking, combining market, business and technical insights to identify opportunities and weigh tradeoffs, • The ability to articulate product vision to a variety of audiences, • A deep respect for the expertise and insights of their collaborators, including engineering, design, UX research, analytics, and others, • A drive to understand customer needs deeply and truly solving for their problems, • Excellent communication, influencing, and interpersonal problem-solving skills. Is a clear communicator and collaborator who can align cross-functional teams around shared goals., • A passion for growing healthy teams and leaders, cultivating psychological safety, and facilitating tough conversations that help people grow, • A desire to understand how HubSpot products work, • The ability to make decisions, test assumptions, and iterate - often without perfect information, • Demonstrated ability to adapt in an innovative and ambiguous environment, • Has a detail-oriented mindset and a passion for refining complex, interaction-heavy user experiences., • Understands platform scalability and extensibility and how to design systems that grow with product needs., • Is curious and customer-focused, eager to test ideas and learn from real feedback., • Can manage complex tradeoffs and prioritize for long-term product health and user impact., • Join a ___ that truly puts the customer first, • Create and advance an ambitious product strategy that’s driven by customer needs, business goals, powerful data, and global market indicators, • Partner closely with colleagues in UX and Engineering to create a high-value product that’s both powerful and easy to use, • Use your voice, share your perspective, and have a real impact based on your point of view, • Know what will lead to getting promoted, and why, thanks to clear expectations and robust career paths, • Be empowered to show up as your ___ and choose a work style and location where you can ___, whether that’s at home, in an office, or a blend of the two., • Read more about our shared product principles ___. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range:$180,000—$245,000 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

About the Role The Mortgage Technology Consultant works closely with Clients to assess needs, with Project Managers to stay on track, and with the rest of their team to apply necessary broad-spectrum Encompass® functionality to meet vital business requirements. This position requires an elevated knowledge of the mortgage loan workflow, from the initial loan application stage through the loan completion stage, along with advanced Encompass® administration experience, to improve and streamline workflows and processes for Lender Toolkit clients. What You’ll Own • Ownership of multiple external client relationships, including identifying client needs, interpreting client problems, and communicating expectations. This includes leveraging extensive mortgage workflow knowledge along with Encompass administration experience to provide a reliable resource to address client needs., • Organization of projects within the Teamwork Project Management software and communication of project statuses, with clear prioritization and history of work completed. This includes organizing and leading weekly project calls with each client, completing a consistent number of tasks and solutions to production, and ensuring ROI for the client., • Developing functional, error-free, advanced Encompass solutions, with thorough scoping, testing, and documentation, that resolve client needs., • Configuring Encompass environments, including Smart Client, Web, TPO, and Consumer Connect, using best practices. Adapting to new mortgage workflow and Encompass solutions and integrations when needed., • Identifying opportunities for promotion of existing Lender Toolkit solutions to resolve client needs and deploying those solutions for improved client experience., • Work on assigned internal projects to expand the existing product and service offerings for Lender Toolkit customers. Provide suggestions and solutions to expand and enhance the Lender Toolkit product library. Partnering and guiding team members on suggested solutions and training opportunities., • Staying abreast of industry trends and regulatory changes and maintaining any required industry certificates (as needed)., • Embody our #teamplayer value and complete other duties/tasks as assigned. About You • 3+ years experience administering ICE Mortgage Technology Encompass® platform including advanced knowledge of functions and programming/coding., • 3+ year of understanding of mortgage lending and regulatory requirements and their application to a general production workflow., • Proficient in Encompass® programming of business rules, input forms, custom print forms, DDM, TPO setup, Consumer Connect Setup, alerts, templates, tasks, hard stops, and other file flow checks & balances., • Familiarity with Encompass® Web, Java Script, SDK programming of plug-in extracts, and Developer Connect., • Possess excellent verbal and written communication skills and the ability to interact professionally, confidently, and intelligently with a diverse group of mortgage professionals, including executives, managers, and subject matter experts, • Ability to understand client needs and pain points and identify mortgage workflow challenges/opportunities to develop suitable business rules documentation, requirements, and specifications to then configure/modify Encompass® to meet those requirements., • Ability to analyze and troubleshoot issues at a root level and identify and implement solutions to prevent issues in the future., • Ability to identify the value of solutions provided and communicate that value to the client., • Ability to work with minimal supervision and take initiative in pursuing position responsibilities and department goals with an ability to recognize and act on changing priorities., • Ability to perform complex technological research work while being organized, acute attention to detail, high rate of accuracy with ability to manage multiple projects and operate in a high-volume, fast-paced environment., • Excellent customer service skills and telephone presence are required with ability to demonstrate control and flexibility when dealing with difficult internal/external clients., • Ability to maintain quality and high productivity when dealing with changing work demands., • Willingness to travel if the need arises (1-3 trips per year). Tech Stack • Encompass®, • Teamwork Project Management Software, • Microsoft 365, • Agile Environment Perks and Benefits • Remote Work: No daily commute, no traffic., • Comprehensive Benefits: Medical, Dental, Vision and more to keep you and your family healthy. PLUS a free medical option for our employees., • Monthly Socials: Play games, earn prizes, and have fun with all employees at Lender Toolkit., • Wellness initiatives: Bi-Weekly Meditation, Group Challenges, and More!, • Power Coin Rewards System: Opportunity to Earn Points in exchange for gift cards, experiences, travel, and more! Lender Toolkit welcomes all candidates with equal opportunity. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Lender Toolkit is a fully remote company with employees all over the country. At this time however, we are unable to hire candidates who reside in the state of California or New York.

As a pioneer in digital outdoor navigation with a suite of apps, onX was founded in Montana, which in turn has inspired our mission to awaken the adventurer inside everyone. With more than 400 employees located around the country working in largely remote / hybrid roles, we have created regional “Basecamps” to help remote employees find connection and inspiration with other onXers. We bring our outdoor passion to work every day, coupling it with industry-leading technology to craft dynamic outdoor experiences. Through multiple years of growth, we haven’t lost our entrepreneurial ethos at onX. We offer a fast-paced, growing, tech-forward environment where ownership, accountability, and passion for winning as a team are essential. We value diversity and believe it leads to different perspectives and inspires both new adventures and new growth. As a team, we’re hungry to improve, value innovation, and believe great ideas come from any direction. Important Alert: Please note, onXmaps will never ask for credit card or SSN details during the initial application process. For your digital safety, apply only through our legitimate website at ___ or directly via our ___ onX is seeking a talented Senior Backend Engineer to join our Content Delivery team. In this role, you will build the backend infrastructure that powers offline map experiences for millions of outdoor enthusiasts. You will work on high-performance data pipelines, map tile generation and delivery systems, and large-scale geospatial data processing -- turning terabytes of cartographic data into fast, reliable, offline-capable map content across onX's suite of apps. We practice data-driven decision making and emphasize experimentation. Engineers on our team have ownership and autonomy to create, develop, and analyze their work in the context of greater company objectives. This is a great opportunity to solve hard problems at the intersection of geospatial technology, large-scale data processing, and outdoor recreation. This position reports to a Software Engineering Manager III. Our backend engineers primarily work in Go running in Kubernetes on Google Cloud Platform. The Content Delivery team works extensively with geospatial technologies (PostGIS, vector/raster tile processing, GEOS), GCP data services (Cloud Storage, Dataflow, Cloud Functions, Firebase), and CDN/caching infrastructure for map tile delivery. Experience with large-scale ETL pipelines and offline-first content synchronization patterns is particularly relevant. (Essential Job Duties) • Build and maintain scalable services to support new features and products across the onX suite of apps, • Build high-performance backend services and data pipelines for map tile generation, compression, caching, and delivery, • Design and implement systems for processing terabytes of cartographic and geospatial data using distributed architectures, • Develop and optimize offline-first architecture and content synchronization patterns across mobile platforms, • Architect CDN strategies and caching layers for efficient tile delivery at scale, • Write unit, integration, and acceptance tests, • Participate in and drive architectural decisions involving geospatial data services and delivery infrastructure, • Collaborate effectively with cross-functional team members and stakeholders, • Leverage and extend existing onX platform services and patterns, • Design and instrument systems to monitor key performance indicators for data pipelines and tile delivery, • Participate in an on-call schedule to support backend services, • Lead by example -- embody onX's company values, fostering a culture of technical excellence, ownership, and collaboration onX has created a thriving distributed workforce community across several US locations. This position can be performed from an onX corporate office, “Basecamp,” or “Connection Hub". • Corporate Offices: onX was founded in Montana with offices in Missoula and Bozeman. If you prefer to work in an office at least part of the time this is a great option., • Basecamps: Basecamps are established virtual workforce communities where a sizable number of distributed team members group for work, volunteering, socializing, and adventure., • Our current Basecamps are located within a 90-mile radius of the following: Austin, TX; Charlotte, NC; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA., • Connection Hubs: Connection Hub locations are smaller, emerging communities of distributed team members., • Our current Connection Hubs are located within a 60-mile radius of the following: Boise, ID; Charleston, SC; Dallas/Fort Worth, TX; Phoenix, AZ; Richmond, VA; Spokane, WA; and Vermont., • B.S., M.S., or equivalent experience in computer science or a related field, • Six or more years of professional software development experience, with API development or backend data infrastructure as a primary focus for at least three of those years, • Strong Go development experience for high-performance backend services and data pipelines, • Experience with large-scale data processing -- handling terabytes of data with distributed systems, • PostgreSQL database design and performance optimization, • Experience building and debugging distributed, scalable microservices architecture, • Familiarity with Docker, Kubernetes, and infrastructure-as-code technologies such as Terraform, • Strong computer science foundation, • You evaluate technologies and solutions based on merit, stability, performance, and the ability to debug, • You believe that your profession is a craft and you're driven to improve every day, • You are an advocate for the customer and their experience, • You take ownership and get stuff done Though not required, we would be thrilled to consider candidates with any of the following: • Geospatial technologies: vector/raster tile processing, PostGIS, GIS concepts, GEOS, • Map tile architecture: tile generation, compression, caching strategies, CDN optimization, • GCP expertise: Cloud Storage, Dataflow (ETL), Cloud Functions, Firebase, • Experience with offline-first architecture and content synchronization patterns, • Familiarity with geospatial concepts such as quadtrees, spatial indexing, and coordinate systems, • Experience with Elixir or other functional programming languages, • Familiarity with Google Cloud Platform beyond core services, • Experience working with a distributed team, • Interest in mentoring junior engineers and being mentored by senior engineers onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $146,000 to $182,000 upon hire. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance. • Competitive salaries, annual bonuses, equity, and opportunities for growth, • Comprehensive health benefits including a no-monthly-cost medical plan, • Parental leave plan of 5 or 13 weeks fully paid, • 401k matching at 100% for the first 3% you save and 50% from 3-5%, • Company-wide outdoor adventures and amazing outdoor industry perks, • Annual “Get Out, Get Active” funds to fuel your active lifestyle in and outside of the gym, • Flexible time away package that includes PTO, STO, VTO, quiet weeks, and floating holidays In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at ___. Position open until filled. #LI-Remote At onX, we believe that unique perspectives make us stronger. By bringing together people with different experiences, ideas, and viewpoints, we fuel innovation and move closer to our mission of awakening the adventurer in everyone. We are proud to be an equal opportunity employer and are committed to fairness not only in hiring, but also in development, compensation, and promotion. Our goal is to build an inclusive community where every team member can show up authentically and thrive. Together, we win as one team. Come join us! onX does not sell any Personal Information, but we may transfer employment related records to our service providers or third parties that provide business services to onX or as required by law. For more information, see our . As part of our interview process, your conversation may be recorded for documentation purposes to allow interviewers to focus fully on the discussion. Recordings are confidential and accessible only to authorized personnel. Please note, onX respects all applicable laws regarding recording consent, and you will have an opportunity to opt-out if preferred.

Customer Success Manager Location: Remote - Preference to working EST hours Overview: Collage Group is the only cultural intelligence engine that fuses consumer, industry, and brand data to provide brands with insights on the why At Collage Group, Customer Success Managers (CSMs) play a mission-critical role in delivering value to our clients, who include some of the world’s most recognizable Fortune 1000 brands across industries such as retail, financial services, healthcare, tech, and more. As a CSM, you own the servicing relationship and are responsible for the day-to-day management of the client experience. You will lead onboarding, guide client teams in applying our solutions, monitor and optimize platform usage, and ensure our insights and services are delivering measurable business value. Responsibilities: • Build trusted relationships with daily users and team leads, serving as the day-to-day contact for client success, adoption, and support, • Lead post-sale transitions including the Sales-to-CSM handoff, internal kickoff, and formal onboarding with platform walkthroughs and data tool training (e.g., Spark, CMP, fluen.ci), • Conduct monthly customer check-ins to align on usage trends, progress against the Client Value Plan, upcoming needs, and to support the Account Director in preparing for strategic conversations like QBRs, • Develop, track, and report on Customer Health and Client Value Plans, using usage data to monitor engagement, identify risks, and surface growth opportunities, • Coordinate ad hoc insights and reporting requests, and manage client usage of entitlements like credits and SME hours to ensure full value realization, • Partner with Account Directors on renewals, expansions, and strategic account planning while escalating risks or red flags proactively, • Advocate for the client internally—capturing feedback, surfacing feature requests, and identifying trends across accounts to inform the product roadmap and company strategy, • 2+ years of experience in Customer Success, Account Management, Program Management, or other client-facing roles, ideally within SaaS, analytics, insights, or data-driven organizations, • Proven ability to manage customer relationships, including onboarding, engagement planning, and day-to-day support for mid-level stakeholders and end users, • Strong communication, presentation, and facilitation skills—you can explain complex tools and insights clearly to a variety of audiences, • Experience with customer health monitoring, usage reporting, and driving measurable value realization, • Highly organized and capable of managing multiple accounts and projects in a fast-paced, cross-functional environment, • Proficiency with CRM systems (e.g., Salesforce) and comfort using dashboards or success tools to track engagement and outcomes, • Team-oriented and proactive, with a service-first mindset and the ability to collaborate closely with Account Directors, Product, and Insights teams, • Bachelor’s Degree, in marketing, advertising, sales, or business, or comparable work experience. Target Compensation: $70,000 – $80,000 base salary + variable compensation Invested in Your Well-Being: We don’t just hire employees; we invest in people. Your health is our priority, which is why we offer premium medical, dental, and vision coverage for you and your loved ones. We believe in a life outside of work, supported by a generous PTO program that includes 12 company holidays, a floating holiday, and a dedicated day for you to give back to a cause you love. We’re also proud to support growing families with 8 weeks of fully paid parental leave for all parents, regardless of path to parenthood. Finally, we help you build for tomorrow with a competitive 401(k) match—because your future is just as important as your present. Details regarding our Benefits can be found on our ___. All full time direct employees must be authorized to work in the United States, and must be US-based. Please note that while we are happy to hire remote unless otherwise stated in the job description, we are only able to employ people in the following US States: CA, CO, CT, FL, GA, IL, IN, KS, MD, MA, MN, MO, NJ, NY, NC, OH, PA, RI, TN, TX, VA and DC. Important: If you have not interviewed directly with an authorized representative of Collage and you receive a job offer, do not respond or provide any personal information. This is likely a fraudulent attempt. Collage will never request sensitive information (such as your Social Security number, banking details, or passwords) before a formal interview process. About Us: Collage is the only AI-enabled cultural intelligence engine that provides brands with curated, actionable, cultural insights to accelerate revenue growth. Only Collage fuses consumer, brand and industry insights from 26 billion primary data points to provide brands with unparalleled depth of insights on the why behind consumers’ behaviors. The combination of the always-on, easy to use, updated daily tech platform with the best-in-class cultural strategists provides a unique competitive advantage for the world’s leading brands. Collage enables marketers and insights professionals to futureproof their brands, identify and win with the fastest-growing segments, increase brand resonance and loyalty, and authentically activate across all the marketing levers. Founded in 2009, culture has always been at the company’s core. Collage is a National Minority Supplier Development Council (NMSDC) certified minority-owned small business. Collage Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This is a Hybrid/Remote Role in the state of Utah The Customer Care Center Team Supervisor oversees and assists customer service employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints. Supervisory Responsibilities: • Interview and recommend applicants for hiring entry-level customer service employees., • Coach and train employees in the company’s customer service policies, procedures, and best practices., • Conduct 1:1 meetings with direct reports to set goals, improve performance, and provide feedback, • Coordinate within various company departments to ensure staff are informed and aware of changes and improvements, • Organizes and oversees the schedules and work of assigned staff., • Conducts performance evaluations that are timely and constructive., • Handles discipline and termination of employees as needed and in accordance with company policy., • Ensure escalated inquiries are handled and resolved appropriately., • Oversee tools that team uses such as NICE inContact, Intercom chats, Knowledge Base, etc., • This is a hybrid position allowing the employee to work from home or from the office. It is expected to come into the work office as needed generally, two (2) times each monthDuties/Responsibilities:, • Manages a team of assigned customer service representatives and ensures they comply with company guidelines particularly related to quality of service, • Monitors or reviews calls, chats, emails or other correspondence between representatives and customers., • Manage a team in hybrid work environment where representatives are working remotely and coming into the office a minimum of two (2) times per week., • Ensures that representatives are informed about changes to company products and services., • Collects data and prepares reports on customer complaints and inquiries., • Prepares monthly reports summarizing the assigned customer service teams performance., • Prepares knowledge-based documents such as summaries and responses to frequently asked questions., • Identifies opportunities to update or improve customer service procedures and makes recommendations to the Customer Service management or other appropriate staff., • Assists with budget preparation for the Customer Service department., • Performs other related duties as assigned., • Oversee projects and tools that help improve productivity, knowledge, workflows, KPI’s and goals.Required Skills/Abilities:, • Excellent management and supervisory skills., • Excellent verbal and written communication skills., • Extensive knowledge of customer service procedures and principles., • Organized with attention to detail., • Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor., • Ability to coach and mentor customer service representatives., • Proficient in Microsoft Office Suite or related software.Education and Experience:, • Bachelors degree preferred., • At least three years of customer service experience required., • Preference for three plus (3+) years prior supervisory experience.Physical Requirements:, • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times. About AAPC: AAPC () is the world’s largest and fastest-growing training, certification, and solutions association in healthcare. AAPC Values: DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability. HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self. TRANSPARENT| Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others. SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity. INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly. AAPC is an Equal Opportunity Employer. This company is committed to fairness and equal opportunity in our hiring practices. We do not discriminate on grounds unrelated to a candidate's ability to perform the duties of the job. Our focus is on finding the best person for each role, based on merit and fit, to ensure success both for our company and for the individual’s professional growth. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.

About League Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI), reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League’s platform to deliver high-engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date, powering the digital experiences for some of healthcare’s most trusted brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart. Position Summary League is seeking a Director / AVP, Delivery Enablement & Excellence to build and lead a new function responsible for delivery infrastructure, governance, and organizational transformation across the entire Delivery organization. This is a senior leadership and transformation role. You will own the systems, standards, and capabilities that enable League’s delivery teams to operate with consistency, predictability, and quality at scale. Your mandate spans four interconnected pillars: Delivery Enablement (methodology, training, knowledge management, and tooling), Financial Performance (delivery P&L, margin analysis, and resource supply/demand modeling), and Excellence & Transformation (talent development, competency frameworks, Centers of Excellence, and strategic transformation programs). You will take League’s delivery organization from reliance on individual heroics to a systematic, scalable, and repeatable operating model. This requires building a dedicated team from scratch, defining the standard delivery playbook, and driving organization-wide adoption through deliberate change management. The role has a direct and measurable impact on League’s margin improvement trajectory from 15% to 25%. Reporting to the Chief Delivery Officer with a dotted line to the CTO for technical standards, you will sit on the Executive Delivery Council alongside the VP Program Management, SVP Solutions Engineering & Delivery, VP, Client Solutions and SVP Member & Employer Services. You will also lead the Delivery Operations Review and Talent & Development Council governance forums. In this role, you will: PILLAR 1: DELIVERY ENABLEMENT 1. Delivery Methodology & Standards • Define, implement, and continuously refine the Standard Delivery Playbook covering the end-to-end delivery lifecycle from discovery through deployment and post-implementation optimization., • Establish scalable intake, planning, estimation, and release governance processes., • Drive consistency in Agile practices, sprint hygiene, dependency management, and release readiness across all delivery teams., • Develop playbooks, templates, checklists, and documentation to enable repeatable execution across squads, client programs, and external partners. 2. Training, Onboarding & Certification • Own onboarding and continuous training programs for all delivery staff including engineers, project managers, product managers, designers, and QA testers., • Develop and deliver role-based training on product and business context, scoping and discovery, technical standards, project management methodology, and client communications., • Build a tiered certification program (Associate, Professional, Expert) to formalize competency development across the delivery organization., • Reduce time-to-productivity for new hires (target: 30 days to 60% productivity)., • Extend enablement programs to SI partners and Developer Program customers to ensure consistent operational standards. 3. Tooling, Knowledge Management & AI • Own the standard Jira process: define the desired workflow, then configure the tool to match delivery needs. Drive 100% adoption., • Build and maintain a centralized platform knowledge repository organized by audience (engineer, PM, customer developer) with tiered content., • Own and maintain shared code libraries and design component libraries to promote reusability and consistency., • Drive adoption of AI tooling and workflows within the delivery organization; develop an AI-native delivery framework. 4. R&D Partnership & Release Enablement • Establish and manage a formal operating agreement with R&D covering platform documentation, dedicated SME access, and release readiness commitments., • Translate R&D documentation into delivery-focused training materials and maintain feedback loops on common implementation challenges., • Implement a Release Enablement gate in the R&D release process ensuring training materials, documentation, team briefings, and customer communications are ready before GA. PILLAR 2: FINANCIAL PERFORMANCE 5. Delivery P&L & Margin Optimization • Own delivery P&L management and forecasting in partnership with Finance., • Conduct project margin analysis and drive optimization initiatives toward the 25% target., • Quantify expected impact of enablement initiatives on utilization efficiency, rework reduction, and delivery velocity., • Support commercial model development, pricing discipline, and cost management. PILLAR 3: EXCELLENCE & TRANSFORMATION 6. Talent Development & Organization Design • Develop delivery competency frameworks and career pathing for all delivery roles., • Partner with VPs and SVPs on hiring plans, performance management, and team capability building., • Lead the Talent & Development Council governance forum with all Delivery VPs., • Drive employee engagement and retention within the delivery organization. 7. Transformation Program Management • Own the strategic transformation program to move the delivery organization from current state to target operating model., • Establish and evolve Centers of Excellence for specialized domains., • Manage Board reporting and strategic communications related to delivery transformation progress., • Design and execute a change management strategy (ADKAR framework) to drive adoption of new processes and standards., • Build a coalition of champions across Engineering, PM, Design, and QA to evangelize new approaches., • Implement a graduated adoption approach—voluntary to strongly encouraged to mandatory—with documented exceptions. 8. Growth & Commercial Operations (Shared) • New customer implementation methodology development., • Onboarding playbooks and acceleration frameworks., • Commercial delivery strategy including packaging/pricing models and service catalog development., • Partner ecosystem development for delivery models. About you: • 10+ years in delivery operations, program management, or engineering operations within a SaaS or digital platform environment, with progressive leadership responsibility., • Proven track record building delivery organizations “from chaos to order”—demonstrated success standing up new functions, defining standard operating models, and driving large-scale process transformation and adoption., • P&L management experience: ownership of or significant contribution to delivery financial performance, margin analysis, and resource planning., • Proven experience working closely with Software Engineering teams and credibly engaging with technical audiences on architecture, SDLC, and tooling decisions., • Experience operating in complex, multi-client or multi-workstream environments with both onshore and offshore delivery teams., • Enablement and training experience: ability to build and deliver scalable training materials, onboarding programs, and certification curricula., • Organizational change management expertise with demonstrated success driving adoption across cross-functional teams at scale., • Experience building and managing high-performing teams as well as coordinating matrixed resources across multiple functions., • Prior experience in digital health, health tech, or highly regulated environments is a strong asset. Security-Related Responsibilities: • Ensure access management is performed in compliance with the employee's role and responsibilities, • Responsibility and accountability for executing League's policies and procedures within the department/ team, • Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations, • Compliance with Information Security Policies US APPLICANTS ONLY: The US-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all US locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process. Compensation range for USA applicants only $212,200 - $259,400 USD Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team, we would love to hear from you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact us at ___. Our Application Process: Applying to a role you love can be exhausting, and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; let's do ours by sharing potential next steps • You should receive a confirmation email after submitting your application., • A recruiter (not a computer) reviews all applications at League., • If we see alignment with League's needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring., • The final step is an offer, which we hope you will accept!, • Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring. Here are some additional resources to learn more about League: Work Location: We have a mix of office-centric roles based in our vibrant Toronto office, and remote-eligible roles based anywhere in Canada or US. Each job posting will indicate where the role will be based. Regardless of the role’s posted location, all Toronto-area Leaguers (living within 65 km of our downtown HQ) collaborate in-office Monday through Thursday. Depending on your distance to the office, you’ll enjoy 10 or 20 Flexible Remote Days each quarter for focus and deep-work time. We are committed to fostering a meaningful work environment and connections for all Leaguers regardless of location. Recognize and Avoid Employment scams. Practice safe job searching. Scammers are getting craftier and leveraging fake job postings to get personal information. Know the warning signs and protect yourself from scammers. Learn more ___. Use of AI Notice We are committed to ensuring fairness and transparency throughout our hiring process. League may use Artificial Intelligence (AI) tools to assist in the screening of applicants for this position. Please check out our stance on using AI in recruitment ___. Review our for information on how League is protecting personal data.

About the Role: We are seeking a detail-oriented Insurance Verification Specialist to join our call center team. This role is essential in verifying insurance eligibility and benefits prior to patient services, ensuring accurate data entry and a smooth experience for both patients and internal teams. The ideal candidate thrives in a fast-paced, high-volume environment and delivers excellent customer service over the phone. Job Type: Full-time - 100% Remote Position Schedule: Monday -Friday 11:00am to 8:00pm EST/10:00am to 7:00pm CT Pay: $16.00 - $18.00 per hour DOE What We Offer: • Paid training period, • Medical, Dental, Life, Vision, HSA, 401K, • 7 Paid Holidays with no wait time to qualify, • 6 PTO days (after 90 days), • Equipment provided Key Responsibility: • Verify insurance eligibility and benefits using payer portals, phone calls, and verification tools, • Update and maintain patient demographic and insurance data in the Electronic Health Record (EHR) system, • Document key benefit details including copayments, deductibles, coinsurance, and out-of-pocket maximums, • Communicate with patients to clarify insurance coverage and respond to basic inquiries, • Collaborate with clinical and billing teams regarding eligibility and authorization status, • Identify and resolve discrepancies in insurance information; escalate complex cases as needed, • Maintain compliance with HIPAA and patient privacy regulations, • Verify insurance eligibility and benefits using payer portals, phone calls, and verification tools, • Update and maintain patient demographic and insurance data in the Electronic Health Record (EHR) system, • Update and maintain patient demographic and insurance data in internal systems, • Document benefit details: copayments, deductibles, coinsurance, out-of-pocket maximums, • Communicate clearly and professionally with patients regarding coverage, • Collaborate with internal teams to resolve discrepancies and escalate complex cases, • Ensure compliance with HIPAA and privacy regulations Requirements: • 1–2 years of experience in a healthcare call center or healthcare administration (insurance verification, patient registration, or medical billing), • Familiarity with health insurance terminology: copay, deductible, coinsurance, HMO, PPO, subscriber, • Basic understanding of government-sponsored plans (Medicaid and Medicare) and their differences, • Proficient in navigating healthcare systems; experience with EHRs preferred, • Demonstrated excellence in customer service and client interaction, • Clear and professional communication skills, • Must successfully pass a criminal background check Preferred Experience: • Experience in high-volume healthcare settings (e.g., specialty practices, call center), • Familiarity with major insurance payers, • Strong adherence to daily schedules, tasks, and performance metrics, • Ability to multitask effectively while maintaining high attention to detail, • Self-motivated, well-organized, and skilled in time management and problem-solving, • Capable of working independently and collaboratively within a team environment • High Speed Internet of 25MBPS download and 5MBPS upload. You will be required to provide a speed test., • Ability to directly hardwire to your modem, • Required to have a quiet dedicated work area. COMPANY OVERVIEW: Imagenet is a leading provider of back-office support technology and tech-enabled outsourced services to healthcare plans nationwide. Imagenet provides claims processing services, including digital transformation, claims adjudication and member and provider engagement services, acting as a mission-critical partner to these plans in enhancing engagement and satisfaction with plans’ members and providers. The company currently serves over 70 health plans, acting as a mission-critical partner to these plans in enhancing overall care, engagement and satisfaction with plans’ members and providers. The company processes millions of claims and multiples of related structured and unstructured data elements within these claims annually. The company has also developed an innovative workflow technology platform, JetStreamTM, to help with traceability, governance and automation of claims operations for its clients. Imagenet is headquartered in Tampa, operates 10 regional offices throughout the U.S. and has a wholly owned global delivery center in the Philippines. Imagenet LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Marqeta is hiring for a Group Product Manager – Fraud role to join the Risk, Fraud and Disputes Team. As a Senior Product Leader, you will own the entire Real Time Decisioning product suite and 3D Secure authentication solutions. You will be in charge of challenging the status quo and creating a revolutionary suite of fraud management and authentication products at Marqeta. You will strike the right balance between stopping fraud, enhancing security, and protecting legitimate transactions — all while minimizing customer friction. You will be an experienced AI leader with a deep understanding of AI, fraud product development, and modern authentication protocols. You will partner with a diverse set of teams including engineering, data scientists, risk operations, legal, GTM and marketing. We work ___. This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review ___. The Impact You’ll Have • Define and execute a clear, actionable strategy that aligns with the company's overall growth objectives, • Lead and inspire others with a compelling product vision and roadmap, driving alignment and seeking consensus among leadership, peers, and teams, • Deeply understand fraud, risk, and authentication ecosystems to identify the impact of initiatives or features across the platform. This includes understanding the competitive landscape, AI-based fraud tools, rules-based fraud engines, EMV 3DS specifications, issuer and merchant requirements, and strong customer authentication (SCA) requirements — particularly for regulatory compliance like PSD2 in Europe, • Develop AI-powered products and frictionless authentication solutions that directly address customer pain points, balance security with user experience, and drive business outcomes. Work cross-functionally to ensure optimal implementation and customer success, • Own the complete P&L for your suite of products and drive the adoption and optimization of Real Time Decisioning and 3D Secure solutions — balancing fraud prevention, authentication approval rates, customer experience metrics, regulatory compliance, and financial outcomes, • Collaborate across customer-facing and technical teams to collect inputs for prioritization of features, including value, effort, usability, and priority, • Create well-defined Product Requirement Documents focusing on customer and business value and defining metrics to quantify success, • Act as technical advisor to educate and evangelize features with customers via meetings, presentations, and other forums, • Collaborate with go-to-market partners to develop product collateral, presentations, trainings, and other tools to bring products to customers and prospects, • Leverage hands-on AI and prototyping skills to rapidly validate product concepts, build proof-of-concept models, and accelerate the path from idea to production, • Stay current on the latest AI/ML research, foundation models, and tooling — and proactively identify opportunities to embed AI capabilities across the Risk Decisioning and 3D Secure product suites Who You Are • 10+ years in product management roles designing and delivering fraud, risk, and/or authentication solutions that have delighted customers and driven business growth, • Proven track record of setting vision and strategy for a portfolio of products and translating it into a roadmap with rigorous end-to-end execution, • Experience recruiting and growing top talent and building high-performing teams, with strong EQ and leadership skills, • Passion for AI, demonstrated through hands-on building, prototyping, or side projects, and a habit of staying current on the latest research, models, and tools, • Fluency with modern prototyping tools (e.g., Cursor, Replit, Claude Code) and the ability to use them to rapidly explore and validate product ideas, • Strong written and verbal communication skills with a talent for precise articulation of customer problems for both technical and business audiences, • "Roll up your sleeves" mentality to make your products and team successful, seeking root causes, assigning ownership, and driving accountability to get things done Nice-To-Haves • Strong understanding of the payment industry ecosystem: card brand regulations, ISO 8583, EMV, and digital wallets, • Deep knowledge of 3D Secure protocols (especially EMV 3DS 2.x), card network authentication programs, and regulatory requirements like PSD2's Strong Customer Authentication (SCA) mandates, • Knowledge of biometric authentication methods, tokenization, and modern identity verification techniques, • Experience applying machine learning or AI models in production fraud or authentication systems Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $174,700 - $218,400, • Premium: $189,000 - $236,300 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit ___ with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the___. Additional information for California residents can be found ___.

• Partner closely with the Product team and other key stakeholders to help implement new features and services customers love, • Be responsible for leading engineering projects from design to implementation, and into ongoing operation, • Coach, mentor, grow, and support your direct reports, • Work with other Engineering leaders to support and grow the culture of our engineering team, • Own the performance and outcomes of your team, shipping high quality products and features, • 2+ years of experience managing high performing software engineering teams in a fast-paced, SaaS startup environment, • Full-stack (database, backend, and frontend) experience in a modern technology stack. You were an experienced software engineer before becoming a manager., • A "move fast, take action" mentality. We have a very successful product and our customers have high expectations for their mail quality. Meeting their expectations sometimes requires us to quickly adapt and learn and implement new technologies., • Experience leading teams of engineers on technical projects. We’ll want to hear how your teammates developed and grew under your leadership., • Deep knowledge of at least one mainstream programming language, including being able to write, read, and understand code in that language. We primarily use Node.js and Go at Lob., • Experience with modern practices related to testing, QA, DevOps, CI/CD, observability, and service ownership, • Ownership of mission critical services, and working with teams responsible for on-call rotations supporting production customer workloads., • Great communication skills. You should be able to explain your approach and the impact of your work to both technical and non-technical stakeholders in a way that is clear to all., • Experience building technology in the supply-chain / logistics industry is a plus. Compensation information Base: $195,000 - $225,000 + RSU <#LI-REMOTE #LI-GD1

About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events. Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale. Why Join Us • Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change., • Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization., • Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX., • Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability. Title: Customer Support Specialist Reports to: Service Operations Manager Location: Remote, US Shift details: Flexible to work nights and weekends. Training schedule for the first 6 weeks will vary. About the Role: We are looking for an enthusiastic and detail-oriented Customer Service Specialist to join our growing Service Operations team. This entry-level role focuses on providing outstanding customer support by assisting with inquiries, resolving issues, and ensuring a seamless customer experience. You’ll collaborate with various teams and learn to effectively manage day-to-day customer interactions while gaining valuable skills in a fast-paced, remote-first environment. Key Responsibilities: Customer Support & Issue Resolution: • Respond to customer inquiries via email and phone, providing prompt and accurate assistance., • Address and resolve common customer issues, escalating complex cases to the appropriate team when necessary., • Conduct follow-ups to ensure all customer concerns are addressed and resolved., • Document customer interactions and resolutions in CharterUP’s proprietary software system. Live Trip Monitoring: • Act as Live Trip Support during scheduled weekend shifts, monitoring trips and addressing disruptions (e.g., delays, cancellations, route changes)., • Assist customers, drivers, or operations teams with urgent support requests., • Manage unexpected events (e.g., traffic, vehicle breakdowns, weather issues) by coordinating alternative solutions., • Serve as the primary point of contact for drivers, customers, operations teams, and Enterprise Sales during active trips., • Communicate clear and timely updates to customers and drivers about any trip changes. Customer Relationship Management: • Build and maintain positive relationships with customers to ensure satisfaction and retention., • Educate customers on Department of Transportation (DOT) rules and regulations., • Follow up with customers to confirm their needs were met after resolving issues. Operations Coordination: • Collaborate with internal teams to ensure smooth and efficient customer experiences., • Track and monitor service requests, escalating operational delays when necessary. Documentation & Process Adherence: • Maintain detailed and accurate records of customer interactions in Sprinklr., • Adhere to company policies, procedures, and service-level agreements (SLAs). Escalation Management: • Escalate critical issues, such as service failures or safety concerns, to the appropriate teams for resolution., • Partner with team leads or managers for escalated support or policy exceptions., • Provide reassurance and solutions to customers experiencing disruptions. Continuous Improvement & Learning: • Stay up-to-date with product updates and service changes., • Participate in training sessions to enhance customer service strategies and operational knowledge. Experience and Skills: • 0-2 years of customer service or logistics coordination experience; experience in transportation, hospitality, or similar industries is a plus., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to remain calm and professional in fast-paced or high-pressure situations., • Strong organizational skills and the ability to multitask effectively., • A customer-focused mindset with a commitment to delivering exceptional service., • Willingness to adapt to changing priorities and learn new systems or processes. Recruiting Process: • Step 1: Video call with Talent Acquisition, • Step 2: Video call interview with Hiring Manager, • Step 3: Final video call interview with Sr. Manager, Logistics & Customer Support, • Step 4: Offer & background check Hourly Rate $26.50 - $26.50 USD Global Benefits & Perks at CharterUP We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team. • Remote-First Flexibility: Work from anywhere we hire, with built-in flexibility. U.S.-based employees may reside in any of our 19 approved states., • Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards., • Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country., • Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available., • Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together., • Referral Rewards: Earn bonuses for bringing top talent to the team., • Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable., • Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running. CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter. Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming. We hire in the U.S. and Canada and are actively expanding our global footprint.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Senior Solutions Architect, you’ll be a trusted advisor to GitLab prospects and customers, helping them understand how GitLab’s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You’ll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you’ll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. In your first year, you’ll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab’s differentiated position in an AI-driven DevSecOps landscape. • Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle., • Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments., • Collaborate with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion., • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates., • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment., • Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning., • Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners., • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team., • Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation., • Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows., • Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases., • Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams., • Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments., • Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers., • Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing., • Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields. We, the Solutions Architect team, are part of GitLab’s Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities in North America and reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab’s AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape. #LI-DNI The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $108,375 - $232,200 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. We replace the outdated, error-prone paper and fax process, which negatively impacts over 30 million patients annually, with a system that’s 10 times faster. Our platform connects a vast network of Home Medical Equipment (HME) providers, clinicians, and payors across all 50 states, ensuring millions of patients get the life-saving products they need quickly and efficiently. Join our team and make a difference in patient care. About the Role: The Senior Accountant will assist with the monthly financial close process and oversight of the company’s financial processes. They will prepare journal entries, reconcile account balances, maintain the general ledger and prepare ad-hoc reports. This candidate will play an important role in an exciting and growing company. What You’ll Do: • Assist with the monthly financial close process - ensuring all costs incurred are properly recorded, preparing journal entries and maintaining the general ledger, • Conduct account balance reconciliations and prepare ad-hoc reports for other members of the organization, • Manage cash, credit card spend, and AP/AR, • Assist with payroll and other general administration, as needed, • Analyze and synthesize financial data, working collaboratively with business stakeholders, • Assist with compilation of information for preparation of tax returns, financial statement audits, and sales tax returns, • Organize contracts, tracking compliance with various vendor & customer agreements, • Contribute to improving expense approval processes and other company-wide policies, • Document / maintain accounting policies and procedures to ensure regulatory compliance and integrity of financials, • Assist in development/implementation of new procedures to enhance the workflow of the department, • Support the team with special projects analyzing our financials, detailed costs, and other analyses About You: • Proactive: act with independence and bring new ideas to Parachute Health, • Desire to join a team of proactive colleagues focused on positive outcomes, • Data-driven: measure and improve the impact of your outreach efforts, • Attention to detail: you are organized and savor getting the details right, • Critical lens: an eye on constant improvement of processes, • Multi-tasker: ability to manage various processes and reporting in tandem Requirements: • Bachelor's degree in finance or accounting, • 3-5 years of experience in internal accounting or finance, public accounting a plus, • Excellent time management/communication skills and attention to detail, • Proficiency in Microsoft office suite, • Knowledge of GAAP Accounting Standards and degree of familiarity with SaaS industry a plus Benefits: • Medical, Dental, and Vision Coverage, • 401(k) Retirement Plan, • Remote-First Company with the option to work at our office located in New York City, • Equity Incentive Plan, • Flexible Vacation Policy, • Annual Company-Wide Bonus (up to 15%), • Summer Fridays – 5 Fridays Off During Summer (Separate From PTO), • Monthly Internet Stipend, • Annual Home Office and Wellness Stipend, • Co-Working Space Reimbursement, • Annual stipend for education and development Base Salary Band (based on level and experience): $85,000 - $110,000 California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link ___. We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position, nor will it provide assistance in obtaining temporary work authorization

NavVis is seeking a detail-oriented and proactive Senior Accountant to take ownership of core accounting processes for the U.S. entity while collaborating closely with global finance peers. This role will lead month-end close activities, manage revenue recognition and intercompany accounting, oversee tax compliance, ensure strong accounts receivable discipline, and strengthen internal controls. The Senior Accountant will also prepare to train and supervise future junior accounting team members as the organization scales. • Lead and execute monthly and year-end close processes, including preparation of journal entries, accruals, deferrals, and reconciliations, • Own general ledger integrity and perform complex account reconciliations (bank, AR, AP, prepaid, accrual, intercompany), • Manage revenue recognition for hardware, SaaS, and service contracts, including deferred revenue tracking, • Manage intercompany transactions, reconciliations, and billing with global group entities, • Oversee accounts receivable process, including customer billing accuracy, aging analysis, and proactive follow-up on outstanding balances, • Partner with Sales and management to resolve payment disputes and support cash collection efforts, • Oversee AP accounting accuracy and ensure timely resolution of discrepancies, • Review, correct, and approve expense reports in SAP Concur, • Calculate, file, and pay multi-state sales and use tax; monitor and respond to tax authority communications, • Prepare annual 1099 filings and maintain vendor records, • Support external audits and ensure compliance with U.S. GAAP and internal policies, • Identify and implement process improvements to enhance efficiency and controls, • Train, mentor, and review work of future junior accounting staff as the team expands, • Bachelor’s degree in Accounting, Finance, or a related field, • 4–7 years of progressive accounting experience, • Strong experience with full-cycle accounting and month-end close ownership, • Experience with revenue recognition and deferred revenue accounting, • 2+ years of multi-state sales and use tax experience, • Experience managing AR processes and customer collections, • Proficiency in MS Excel and Outlook required; SAP Concur and MS Dynamics 365 F&O preferred, • Strong analytical skills, attention to detail, and ownership mindset, • Ability to work independently while collaborating across global teams Your recruiting partner for this role is Johnny (he/him). You can expect to go through a screening call, and up to 4 rounds of interviews, where we would love to discover your passion and interests, introduce you to who we are and what drives us, and finally understand how we can potentially add value to each other's growth. At NavVis, you’ll thrive in an environment that values collaboration, innovation, and growth. We offer: • It's important to take a break from work! We offer 15 days of vacation and 11 public holidays., • We offer flexible working hours and a remote work setup, enabling you to plan your work around your life, and not your life around work!, • A competitive compensation package that values the skills and experience you bring., • A competitive health/ vision/ dental insurance., • Up to $4500 USD employee referral bonus., • 401k matching up to 4%., • 5 days of paid sick leave., • Paid Parental Leave. We derive our strength from our diversity. NavVis’ unwavering commitment to fostering an inclusive and diverse workplace has laid the foundation for our incredible growth. We thrive on the collective strength of our people who come from diverse backgrounds. We respect and value every experience associated with race, gender identity, sexual orientation, nationality, religion and disability. We do not discriminate on the basis of any of these, or other identities, and strongly encourage everyone to apply. Together with you, we build NavVis! If you need assistance at any stage of the recruiting process due to a disability, please reach out to your recruiting partner(s) for this position.

Company Description BPS Bioscience Inc. is a leading developer and manufacturer of research tools for various scientific fields, including bromodomains, CAR-T therapy, cell signaling pathways, Coronavirus, CRISPR, deacetylases, demethylases, immunotherapy, kinases, methyltransferases, phosphodiesterases, phosphatases, poly ADP ribose polymerases, and ubiquitin enzymes. The company is headquartered in San Diego, California and provides custom protein expression, biochemical and cell-based assays, cell line development, CRISPR, BLI and compound screening services. BPS Bioscience is scientist founded and driven, focusing on providing quality life science products and services to accelerate drug discovery and development for treatment of human diseases. Job Overview The Territory Sales Manager is a full-time, exempt, remote position. The Territory Sales Manager will be responsible for managing and expanding customer accounts within the assigned territory, while adhering to the company's policies and procedures. The Territory Sales Manager will also be responsible for using market analysis data and customer knowledge to develop and implement sales strategies while ensuring customer satisfaction. Responsibilities: • Build and maintain a network of sources to identify new sales leads., • Identify, qualify, and close new business opportunities in the biotech and life sciences sectors within the assigned territory., • Negotiate and close sales opportunities., • Communicate with customers and seek to understand their product or service needs; recommend appropriate solutions., • Demonstrate the functions and utility of products or services tailored to customer needs., • Maintain and grow existing accounts through regular follow-ups, customer service, and relationship management to ensure repeat business; document all activities in CRM tools., • Conduct in-person visits with prospective and existing clients to present BPS’ product portfolio to C-suite executives, researchers, lab managers, and procurement teams., • Ensure customer satisfaction through ongoing communication and relationship management; resolve post-sale issues promptly., • Collaborate with internal technical specialists and product managers to address complex client needs and ensure satisfaction., • Maintain communication with existing and previous customers to inform them of new products, services, and enhancements., • Maintain detailed records of sales activities including calls, orders, sales, lost business, and customer or vendor relationship issues; track all interactions using CRM tools., • Provide periodic and accurate territory sales forecasts and reports., • Attend scientific conferences, trade shows, and networking events to promote brand awareness and generate leads., • Monitor market trends and competitor activity to inform sales strategy., • Collaborate effectively with cross-functional teams and provide territory coverage for colleagues during absences, ensuring seamless customer support and continuity of service., • Demonstrates professionalism, resilience, and a positive attitude in all interactions., • Actively supports the development of junior or new sales territory managers through coaching, shadowing, and constructive feedback., • Encourages knowledge sharing and teamwork to drive collective success., • Introduces and promotes effective sales techniques and/or tools to improve team efficiency., • Provides insights from the field through Voice-of-the-Customer feedback to help shape product development and service enhancements., • Provide mentorship and training for other members in the department., • Manages the performance of direct reports if applicable., • Perform other duties as assigned. Required Qualifications: • Bachelor’s or advanced degree in a related scientific field (preferred), or a degree in Business., • Minimum of 7+ years of relevant sales or industry experience required., • Proven sales and negotiation skills with a results-driven approach., • Excellent interpersonal and customer service abilities., • Ability to thrive in a high-paced, client-facing environment., • Strong organizational skills., • Demonstrates a high level of accuracy and thoroughness in all aspects of work., • Consistently ensures precision and completeness in documentation and communication., • Solid analytical and problem-solving capabilities., • Proficient in Microsoft Office Suite or related software., • Familiarity and use of CRM platforms and sales reporting tools., • Self-motivated and capable of working independently., • Willingness and ability to travel extensively within the assigned territory. Benefits! • 401k with company match, • Medical/Dental/Vision health insurance plans, • Vacation and paid holidays BPS Bioscience is an equal opportunity employer, without regard to race, color, religion, age, gender, sexual orientation, disability, or any other characteristic protected by applicable law.

About the role WarriorBabe is looking for a high-energy, customer focused, and dedicated Client Success Coordinator to join our team! Our ideal candidate is someone who has knowledge of the WarriorBabe products, specifically the WarriorBabe VIP Program, and is passionate about helping women of all ages begin and continue their fitness journeys. As a Customer Success Coordinator, you will be the driving force behind our customers' triumphs. Your deep knowledge of our transformative products, especially the acclaimed WarriorBabe VIP Program, will enable you to guide and inspire women at every step. This role is pivotal in building strong connections with both new and established customers, making it one of the most crucial touch points in our organization. What you'll do Reporting to the Customer Success Manager, the Customer Success Coordinator at WarriorBabe is an employee who works directly with the WarriorBabe Leadership Team and is the primary point of contact for each new VIP client after the sales process. Clients are at the height of their motivation when they begin the onboarding process so consistently delivering a client-centric experience is crucial. This is a role that is heavily-focused on greeting new clients and answering questions in a timely and accurate way. Performance in this role is based on client satisfaction and onboarding velocity, as well as the Coordinator’s responsiveness, product knowledge, and client-first initiatives. To be successful in this role, you will need to be an expert of WarriorBabe. There is a proven process with onboarding clients in place, and it is important that the current process is fulfilled and innovation is applied as needed to improve the client concierge experience. In summary, the WarriorBabe Client Success Coordinator is expected to: • Support coach-client assignments as part of the welcome call cadence for all new VIP clients with oversight from the Customer Success Manager, • Field general how-to questions about the program and onboarding requirements post-sale (received via email, phone, and text messages, primarily), • Extensive Customer Service Background: We are seeking candidates with a remarkable track record of 3-5+ years in customer service, preferably with experience in client success. Your demonstrated expertise in understanding and meeting customer needs will set you apart., • Exceptional Communication Skills: As a Client Success Manager, effective communication is paramount. Your ability to articulate ideas clearly, both verbally and in writing, will be instrumental in building strong relationships with our valued customers. Showcasing your expertise in conveying information with clarity, empathy, and professionalism is essential., • Proficiency in CRM and Project Management Tools: A solid understanding of Customer Relationship Management (CRM) systems and project management tools is a significant advantage. Your familiarity with leveraging technology to streamline processes, track customer interactions, and drive efficient outcomes will enhance your success in this role., • Availability: Ideally, our perfect candidate lives on the west coast and/or can accommodate evening hours (Monday through Friday until 9pm PST/12am EST) and Saturday availability (between 7am-3pm PST/10am-6pm EST), • Attendance on our monthly All Hands Meeting with the entire WarriorBabe company (the first Tuesday of each month), • Compensation: Compensation starts at $28.00 per hour with potential for growth based on performance and experience., • Flexibility & Freedom: Enjoy the benefits of a full-time remote position with flexible scheduling, allowing you to tailor your work hours around your lifestyle, outside of mandatory meeting times., • Comprehensive Benefits: After 90 days, you will gain access to medical, dental, and vision insurance. Additionally, you are immediately eligible to particiapte in our 401k plan featuring employer matching., • Paid Time Off: As an Employee, you will benefit from accrued PTO, including paid holidays, to support work-life balance., • Exclusive Discounts: Receive discounted WarriorBabe merchandise and services, enhancing your connection to our community and products. Note: At this time, WarriorBabe is not able to support employment for residents of the state of California.

About DeleteMe: DeleteMe is the leader in proactive privacy protection. We help security teams reduce their human attack surface by continuously monitoring and removing exposed personal data (PII) from the open web — the very data threat actors use to launch social engineering, phishing, Gen-AI deepfake, doxxing campaigns, physical threats, and identity fraud.Operating as a fast-growing, global SaaS company, DeleteMe serves both consumers and enterprises. DeleteMe has completed over 100 million opt-out removals, helping customers reduce risks associated with identity theft, spam, doxxing, and other cybersecurity threats. We deliver detailed privacy reports, continuous monitoring, and expert support to ensure ongoing protection. DeleteMe acts as a scalable, managed defense layer for your most vulnerable attack vector: your people. That’s why 30% of the Fortune 100, top tech firms, major banks, federal agencies, and U.S. states rely on DeleteMe to protect their workforce. DeleteMe is led by a passionate and experienced team and driven by a powerful mission to empower consumers with privacy. Job SummaryLead a team of Customer Success Managers and help Public Sector organizations succeed with our SaaS product. In this high-impact role, you'll work closely with customers to understand their needs, develop and implement customer success plans, and drive adoption and retention. You'll also play a key role in building and executing strategy for the Public Sector team. The manager of Public Sector will work closely with the Director of Success in expanding the DeleteMe Public Sector team and ensuring that all Public Sector clients receive the appropriate level of service. Your primary responsibility will be to develop and execute strategies for Public Sector organizations in collaboration with the Director of Success. You will also work with the Public Sector Sales team to create suitable renewal, expansion and save motions to increase retention. Additionally, you will partner with the DeleteMe Onboarding team to implement and adopt strategies for new customers. As the Manager of Public Sector, you will support key Public Sector accounts, and provide mentorship and supervision to other Public Sector CSMs. Responsibilities-Achieve high client retention and renewal rates, partnering with Sales to optimize net renewal rates.-Proactively identify risk mitigation strategies to reduce client churn and contraction.-Understand DeleteMe customer’s business needs and opportunities for growth with existing customers-Act as a product expert and evangelist for DeleteMe’s customers and customer evangelist with internal DeleteMe stakeholders (Voice of the Customer)-Work cross-functionally with a variety of departments on projects to enhance the product and customer experience-Develop and implement best practices for client engagements to deliver continuous value.-Lead Executive Business Reviews (EBRs) for high-value customers to demonstrate realized product value and strategic roadmap."-Help create a referenceable pipeline of customers to highlight and elevate the DeleteMe brand and overall brand awareness throughout the privacy industry-Create customer advocates within your book of business and help drive the new business pipeline with referral customers. Core Job Requirements-Experienced Manager or Director with a background in high-intensity start-up or corporate environments, Remote work experience a plus.-Experience in government procurement processes, preferably in a SaaS company.-Minimum of 5-8+ years of experience in Customer Success, Partner Success, Onboarding, or Implementation for SaaS companies.-Minimum of 3-5 years in a leadership role working with Public Sector customers, wherein you navigated procurement and renewal processes with SLED and Federal accounts. -A deep understanding of Customer Experience and Customer Lifecycle.-Proven track record of supporting successful Customer Experience programs.-Demonstrated ability to communicate effectively with a diverse group of stakeholders.-An entrepreneurial and 'get-things-done' mindset focused on delivering results.-This role requires domestic and international travel. All standard travel expenses will be covered in accordance with the company's travel reimbursement policy. Technical Job Requirements:-Experience building and managing reports and dashboards in Salesforce.com-Demonstrated ability using Microsoft Excel for data analysis on single-source and multi-source data sets.-Deep understanding of cyber threats such as social engineering, doxxing profile development, and advanced spearphishing. What We Offer: -Comprehensive health benefits - Medical, Vision, Dental -Generous 401k matching up to 6%-20 days paid time off-15 sick days-12 company-paid holidays-Childcare expense reimbursement-Fitness and cell phone reimbursement-Birthday time offWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Teleo is a robotics startup disrupting a trillion-dollar industry. Teleo converts construction heavy equipment, like loaders, dozers, excavators, trucks, etc. into autonomous robots. This technology allows a single operator to efficiently control multiple machines simultaneously, delivering substantial benefits to our customers while significantly enhancing operator safety and comfort. Teleo is founded by Vinay Shet and Rom Clément, experienced technology executives who led the development of Lyft’s Self Driving Car and Google Street View. Teleo is backed by YCombinator, Up Partners, F-Prime Capital, and a host of industry luminaries. Teleo’s product is already deployed on several continents and generating revenue. Teleo is poised for rapid growth. This presents a unique opportunity to be part of a team that is creating a product with a profound impact on our customers, working on cutting-edge 100,000-pound autonomous robots, engineering intricate systems at the intersection of hardware, software, and AI, and joining the early stages of an exciting startup journey. The Customer Success Technician will work directly with mining and construction customers to install, integrate, and maintain Teleo’s remote operation and AI systems on heavy equipment. This role requires strong hands-on mechanical and electrical aptitude, the ability to work independently in field environments, and a willingness to learn complex, cross-domain systems. • Measuring and integrating mechanical and electrical components, • Installing and optimizing on-equipment systems and network infrastructureT, • roubleshooting mechanical, electrical, and connectivity issues, • Supporting new vehicle, control station, and network deployments, • Performing routine maintenance and service visits, • 2+ years of experience in a Technician or Mechanic role, • Experience in Mining, Construction, Mechanical, Automotive, or other Industrial fields, • Experience integrating mechanical, electrical, and hydraulic systems preferred, • Hands-on experience with electrical systems, including rework and splicing, • Ability to use electrical test instruments (multimeter, continuity tester, etc.)Comfortable working from technical drawings and schematics, • Proficient with computers (email, chat tools, spreadsheets, documentation), • Comfortable using power tools (grinder, drill, fabrication tools) and performing mechanical assemblies, • Physically capable of performing field work, including lifting, climbing, and working on heavy equipment, • Ability and willingness to travel 50%+ to customer sites (regional driving and periodic out-of-state travel), • Strong communication skills and professional customer interaction, • Fluent in English (written and spoken), • Demonstrated willingness to learn and grow in a fast-paced, evolving technical environment, • Strong work ethic and accountability, • Ability to use CAD platforms, • Understanding of electrical diagram platforms

We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started. Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere. As we continue building a modern brand engine designed to drive awareness, cultural relevance, and long term growth, we are seeking a Head of Brand Marketing to lead and evolve TextNow’s presence across paid, earned, and owned channels.This is a pivotal leadership role at an inflection point in our growth. You will define how TextNow shows up in culture, scale awareness responsibly, and build a brand that drives sustained long term impact, not just short term conversion. Reporting to the Head of Marketing, you will have functional ownership of brand positioning, integrated brand campaigns, awareness strategy, and brand media planning.You will directly manage a Social Media Specialist and Communications Manager and operate as a hands on player coach. You will set the strategy while actively shaping briefs, guiding creative development, partnering on media decisions, managing agencies, and driving measurable business results.Your mandate is clear. Build a culturally relevant, strategically disciplined brand engine that increases awareness, strengthens legitimacy and trust, and supports long term growth across consumer and B2B audiences. What You Will Do: • Own and evolve TextNow’s brand positioning and messaging architecture, ensuring clarity and consistency across all touchpoints, • Champion our cultural platform rooted in autonomy, dignity, flexibility, and challenger brand energy, • Serve as primary steward of TextNow’s brand narrative, partnering closely with the VP, Marketing on long term direction and differentiation, • Ensure execution aligns to messaging pillars and elevates the brand beyond legacy framing, • Partner with Product Marketing to align brand storytelling with roadmap and go to market sequencing, • Lead cross channel execution of brand campaigns with disciplined message sequencing and clear phase gates, • Define brand media channel strategy and investment approach, • Drive integrated planning across paid, earned, and owned channels, ensuring each plays a defined role in awareness, legitimacy, comprehension, and usage, • Partner closely with Creative to translate strategy into a distinctive and cohesive look, feel, and voice, • Ensure campaign briefs are strategically rigorous and aligned to brand objectives, • Show up meaningfully in the spaces where our audience already lives, works, and creates, • Identify cultural moments, partnerships, creators, and archetypes that reinforce brand positioning, • Ensure cultural participation is credible, confident, and additive, • Own day to day management of creative, media, PR, influencer, and production partners, • Evaluate agency performance and evolve roster as needed, • Drive strong briefs, clear deliverables, disciplined execution, and accountability for measurable results, • Establish a strong operating partnership with Creative Services to ensure strategy and execution are developed in lockstep, • Partner with Lifecycle Marketing to ensure brand messaging carries through onboarding, habit formation, and retention, • Align with Product and Product Marketing on roadmap storytelling and feature sequencing, • Partner with Performance Marketing to align brand investment with acquisition efficiency and long term CAC improvement, • Work closely with Analytics to define measurement frameworks and success metrics, • Support Direct Sales by strengthening TextNow’s B2B brand presence through thought leadership, PR, and high impact industry events, • Operationalize a brand measurement framework across health, behavior, and efficiency metrics, • Define KPIs across awareness, trust, legitimacy, comprehension, usage lift, referral velocity, and CAC efficiency, • Drive measurable improvements in brand awareness, trust, and cultural relevance over time, • Lead post launch analysis and ongoing optimization of messaging, channel mix, and creative, • Ensure brand investment is evaluated on long term growth impact, not solely short term attribution, • Own brand budget across media, production, partnerships, and agencies, • Develop annual awareness strategy and investment roadmap, • Scale what works while maintaining creative and strategic discipline, • 8 to 12 plus years of progressive experience in brand or integrated marketing, with meaningful ownership of brand investment and business impact, • Proven leader who has built or scaled brand platforms in challenger, high growth, or culturally relevant categories, • Demonstrated experience leading large scale brand campaigns across paid, earned, and owned channels, • Strong understanding of media strategy, channel role architecture, and full funnel integration, • Track record managing creative, media, PR, and influencer agencies with discipline and accountability, • Strategic thinker who understands how brand drives long term growth, CAC efficiency, and business performance, • Culturally fluent and capable of embedding brands authentically within relevant communities, • Strong cross functional operator who can align Brand, Performance, Lifecycle, Product Marketing, and Analytics around shared outcomes, • Experience in telecom, consumer technology, app first, or subscription businesses preferred, • Comfortable operating with executive visibility in a fast scaling environment, • Deliver measurable improvements in brand trust, legitimacy, and comprehension, • Increase organic lift, referral velocity, and long term CAC efficiency, • Establish strong cross functional alignment across Brand, Performance, Lifecycle, and Product Marketing, • Build a culturally relevant and differentiated brand presence that resonates deeply with our target audience

About Us: YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments. We operate globally with offices in the US (NYC, Austin, Miami, Mountain View), APAC (Hong Kong, Shanghai, Beijing, Guangzhou, Singapore), and India. Our award-winning, people-centric culture—recognized by Inc. as a ___ for three consecutive years—emphasizes transparency, ownership, and continuous mastery. About SpendHound: ___ is a software vendor intelligence platform recently launched by the research firm YipitData and used by 1,000+ companies around the world (See this___ from SpendHound’s Director of Product!) • SpendHound is the single source of truth for companies’ software vendors and includes:, • A comprehensive view of all software applications used with annual contract values, auto-renewal information, renewal dates, license counts, and more, • An invoice and contract management system for companies to store their invoices and contracts, • Renewal reminders through email and Slack so companies never miss upcoming software renewals, • Unlimited support from Procurement Experts to deliver price benchmarking insights and negotiation strategies for any upcoming renewals, • Companies use the SpendHound platform and Procurement Expert service to save time and money on their software renewals. Why You Should Apply NOW: • Be a part of a high-impact team building industry-defining B2B software and AI tools., • Competitive salary, equity, and benefits package., • Remote-friendly and flexible work culture. About The Role: At SpendHound, we are on a mission to help Finance and Procurement teams gain real-time visibility and control over their software costs. Our platform simplifies software spend tracking and provides actionable insights, delivering cost-savings to 1000+ companies around the world. We are building towards an agent-first approach to vendor selection and price benchmarking and are looking for an AI Product Manager to lead the development of new AI features on our roadmap. You will help define the product vision, collaborate with engineering and design teams, and work closely with customers to achieve this goal. This role is ideal for someone looking for a high degree of ownership and passionate about building tools that help business operate more effectively. As Our Product Manager, You Will: • Product Strategy & Vision: Define and drive the vision, strategy, and roadmap for SpendHound’s new AI features., • Market & User Research: Conduct user interviews, analyze customer feedback, and study market trends to identify opportunities for product enhancements., • Feature Development: Work closely with engineering, design, and procurement expert teams to build a world-class vendor intelligence platform., • Customer Advocacy: Act as the voice of the customer, ensuring product decisions align with real user needs and business objectives. You Are Likely To Succeed If: • Minimum 3+ years of experience in Product Management with 1+ years of experience building AI products., • Ability to work closely with engineers in a highly technical environment to deliver AI features., • Strong ability to translate customer pain points into impactful product features., • Comfortable analyzing data, doing error analysis, and using insights to guide product decisions., • Strong ability to work cross-functionally with engineering, design, and procurement expert teams., • Ability to thrive in a fast-paced, iterative environment and drive projects from concept to launch. Nice To Have: • Previous experience with working on B2B products., • Experience with Claude, Cursor, or similar AI coding tools., • Understanding of the software purchasing process within large organizations., • Familiarity with SQL, data visualization tools, or basic coding knowledge. What We Offer: Our compensation package includes comprehensive benefits, perks, and a competitive salary: • We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!, • Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above! The annual base salary for this position is anticipated to be up to $180,000. In addition, the role includes a 10% variable bonus, bringing the estimated on-target earnings (OTE) to approximately $198,000. • The compensation package also includes equity. This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, Denver, Mountain View, and Seattle. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding. Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Senior Professional Services Engagement Manager focused on the Department of Defense (DoD) and Federal Systems Integrators (FSI), you will play a critical role in driving GitLab’s growth in the public sector by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes. Reporting to the Senior Manager of Engagement Management, AMER, you will work at the intersection of technical solutioning and government contracting, aligning each engagement to the unique procurement, security, and compliance requirements of DoD agencies and their systems integrator partners. In your first year, you will build trusted advisor relationships with customer division chiefs, program managers, and technical leaders, mature repeatable engagement patterns for federal use cases, and help integrate professional services into account strategies from early discovery through successful delivery. This is a unique opportunity to shape large-scale implementations that improve how critical government programs plan, build, secure, and operate software using GitLab. • Designing and structuring outcome-based professional services engagements that align GitLab capabilities with DoD mission objectives and Federal Systems Integrator program goals, • Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work for federal customers, • Conduct discovery sessions with DoD agencies and Federal Systems Integrators to understand current-state capabilities, mission constraints, and desired business outcomes, • Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and mission objectives, • Structure engagements using outcome-based pricing approaches where appropriate, while maintaining flexibility for staff augmentation and packaged offerings when contracting requirements dictate, • Navigate government contracting vehicles and work effectively through reseller/distributor partnerships and Federal Systems Integrators, • Develop custom-scoped SOWs and staffing plans for complex DoD implementations, engaging with technical architects and delivery leadership to ensure deliverability, • Articulate GitLab's services value proposition, catalog offerings, and implementation methodologies in the context of federal requirements and compliance frameworks, • Align with division chiefs, and program managers to gain agreement on scope, price, and shared responsibility mode of the services engagement., • Build trusted advisor relationships with division chiefs, program managers, and technical leaders across DoD and FSI organizations, • Guide customers through commercial terms, procurement processes, and contracting structures appropriate for their acquisition environment, • Manage project- and account-level escalations, ensuring rapid resolution and maintaining customer confidence, • Position consulting, training, success tiers, and additional solutions proactively to ensure successful outcomes and long-term customer retention, • Facilitate solutioning sessions including implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering, • Drive measurable outcomes by structuring services that support customer success metrics, accurately forecasting services bookings, and tracking key performance indicators related to bookings, margin, and attachment to strategic opportunities., • Own the engagement lifecycle from initial discovery and pre-sales solutioning through scoping, SOW development, staffing alignment, and transition to delivery, ensuring engagements are deliverable, clearly defined, and outcome-oriented., • Influence cross-functional teams by articulating GitLab’s professional services value proposition in the context of federal requirements and compliance frameworks, and by feeding customer insights back into sales, delivery, and practice management., • Partner with regional sales and engagement leadership to prioritize and manage services opportunities that support critical deals and strategic initiatives, providing clear recommendations on risk management, negotiation strategies, and commercial structures., • Foster a culture of enablement and continuous improvement by training field teams on how to position and sell professional services in the DoD and FSI context, and by sharing trends, feedback, and suggestions that improve go-to-market content and operational processes., • Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the public sector, with deep familiarity with Department of Defense (DoD) agencies and Federal Systems Integrator (FSI) environments., • Strong knowledge of government contracting processes and procurement vehicles, including experience working through reseller, distributor, and FSI partnerships to structure compliant services engagements., • Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects., • Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives, with the ability to connect technical solutions to mission objectives and measurable business outcomes., • Effective communication and interpersonal skills with executive presence, able to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders., • Highly developed facilitation, negotiation, and problem-solving skills, including the ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies., • Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams to align on deal strategy, staffing, and successful execution in a fast-paced environment., • Capacity to work autonomously and asynchronously in a fully remote setting, managing multiple complex opportunities while maintaining accurate forecasting and consistent alignment with GitLab values and goals. The Professional Services Engagement Management team at GitLab is dedicated to designing and structuring services engagements that set our customers up for successful, long-term adoption of our DevSecOps platform. We build and manage strategic relationships with customers to understand their goals, surface their services needs, and translate complex transformation initiatives into clear, outcome-oriented engagement plans. Composed of experienced services, consulting, and delivery professionals distributed across multiple regions, we operate asynchronously to support field teams, shape implementation strategies, and guide customers through their services journey. We focus on creating scalable engagement models, fostering open communication with internal stakeholders, and adapting our services offerings to the evolving needs of a rapidly maturing organization and its customers. For more on how our team works, see the___. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,875 - $199,800 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Solutions Architect, you’ll be a trusted advisor to GitLab prospects and customers in the Seattle area, helping them understand how GitLab’s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You’ll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you’ll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. In your first year, you’ll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab’s differentiated position in an AI-driven DevSecOps landscape. • Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle., • Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments., • Collaborate with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion., • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates., • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment., • Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning., • Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners., • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team., • Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation., • Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows., • Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases., • Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams., • Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments., • Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers., • Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing., • Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields. We, the Solutions Architect team, are part of GitLab’s Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities in North America and reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab’s AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape. #LI-DNI The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $90,300 - $193,500 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

DIRECTOR, CUSTOMER SUCCESS (Central Region) Location: Remote, USA (Central States) Employment Type: Full-Time Compensation: $158,500k – $198,250k (Range applies to US candidates only) + Benefits/Variable Comp - Range may vary based on experience. Benefits Offered: Vision, Medical, Life, Dental, 401K Summary The Director, Customer Success is a vital leadership role responsible for ensuring that every customer within their designated region becomes a reference and a success. This role leads and develops a high-performing Customer Success organization while overseeing multiple customer portfolios and driving consistent measurable customer outcomes. Reporting to the Senior Director of Customer Success, the Director, Customer Success is accountable for shaping and executing regional customer success strategies to drive adoption, expansion, retention, and long-term satisfaction. As a trusted customer advocate and consultative leader, this individual ensures customers realize meaningful value from their investment across the full lifecycle, from onboarding through ongoing engagement and renewal. Aligned with the Regional Sales Leader, the Director, Customer Success provides strong people leadership while maintaining deep visibility into customer health and execution. They partner closely with Sales, Marketing, Professional Services, Product, and Support to align efforts, address evolving customer needs, and continuously improve product utilization and operational efficiency. The Director, Customer Success amplifies the voice of the customer and translates insights into actions that strengthen customer outcomes and the overall customer experience, especially during escalated situations involving different internal teams. Central Region Coverage Our Central Region consists of the following states: Illinois (IL), Indiana (IN), Iowa (IA), Kansas (KS), Kentucky (KY), Michigan (MI), Minnesota (MN), Missouri (MO), Nebraska (NE), Ohio (OH), and Wisconsin (WI). The successful candidate is expected to reside in one of these states, as regional proximity enables stronger executive relationships through in‑person engagement, supports faster on‑site response during escalations, provides deeper insight into the local enterprise market, ensures close alignment with Regional Sales leadership, and helps minimize travel demands—allowing greater focus on driving strategic customer outcomes. Primary Duties and Responsibilities Regional Strategy & Execution • Lead the development and implementation of regional customer success strategies, ensuring alignment with global objectives and local market needs., • Drive adoption, expansion, and retention efforts, leveraging data-driven insights to optimize outcomes across the region., • Strategize with CS leadership and Sales RVP across assigned region., • Deliver deep and actionable internal QBRs to CS and Sales Leadership., • Demonstrate commercial acumen by identifying and capitalizing on expansion opportunities, advising on incremental revenue, and securing operational commitments that strengthen customer relationships., • Serve as a customer-facing leader, establish and nurture senior and executive-level relationships with key decisionmakers and influencers across the customer base, promoting mutual success and long-term partnership across your region. Customer Portfolio Management • Oversee a diverse portfolio of strategic and complex customer accounts, ensuring high satisfaction, reference-ability, and retention., • Build, maintain, and execute comprehensive account plans, partnering with internal resources to deliver value throughout the customer lifecycle. Team Leadership & Development • Direct, mentor, and develop a team of Senior Managers and Customer Success professionals., • Foster a culture of excellence, collaboration, and continuous learning, ensuring the team is equipped to deliver outstanding customer experiences and achieve key performance indicators., • Lead and coach team in achieving business goals including maintaining a high GRR, increasing NRR, identifying expansions, and driving KPIs including day-to-day activities leading to the main goals and utilizing tools to track communication and updates from Customers. Risk Management & Advocacy • Proactively identify and mitigate risks to customer satisfaction, growth, and renewal., • Serve as the escalation point for complex situations, influencing the teams responsible for resolutions efficiently and advocating for customer needs. Governance & Process Excellence • Develop and refine regional governance programs, including onboarding, success strategy meetings, and regular business reviews., • Ensure the execution of key initiatives that help customers realize measurable value from their investment. Reporting & Insights • Monitor and report on regional performance against key metrics to senior leadership, providing actionable insights and recommendations for continuous improvement. Continuous Improvement • Lead regional initiatives to enhance team efficiencies, product utilization, and customer outcomes., • Promote knowledge sharing, mentor new hires, and support professional development across the team. Internal Cross-Functional Collaboration • Integrate the functions of Sales, Marketing, Professional Services, Education, Partner Alliances, Product, Support, Legal, and Operations to address customer needs and drive business objectives., • Champion the voice of the customer across all departments and ensure feedback is incorporated into product and service enhancements. Required Education and Experience • Bachelor’s degree in Business, Finance, Information Systems, or a related field; an advanced degree may be considered in lieu of professional experience., • 10+ years in a related function with direct customer advocacy and engagement experience., • Minimum of 5 years of experience in Customer Success, Consulting, Account Management, or Sales/Pre-Sales., • Minimum of 3 years of experience in a leadership role., • Proven experience managing complex customer portfolios and C-level executive stakeholders., • Extensive background with SaaS applications., • Strong understanding of corporate finance functions including financial close, planning, budgeting, forecasting, management reporting. Preferred Education and Experience • Expert knowledge of OneStream platform and offerings., • Prior experience with any CPM solution (OneStream, Oracle, SAP, Anaplan, or other)., • Prior experience in CPM/EPM delivery in complex customer landscapes., • Expert product knowledge combined with very strong business or technical expertise is a plus., • Understanding project documentation in accordance with OneStream methodology standards and guidelines is a plus., • Demonstrated success in identifying and mapping customer organizational structures and bridging turnover at any level., • Advanced MS Office skills, especially Excel. Knowledge, Skills, and Abilities • Strategic thinker, • Expert networker, • Leader by example, • Excellent professional coaching skills, • Excellent professional relationship building skills, • Strong organizational and planning skills, • Keen attention to detail, • Deep commitment to customer success and continuous delivery of product value., • Expert in developing cases and roadmaps with customers and align strategies to solutions., • Strong verbal, written, and presentation skills coupled with interpersonal expertise adapted to all levels including executives., • Self-starter who thrives in multi-tasking environments and adapts priorities seamlessly., • Deep technical problem-solving skills with the ability to rapidly resolve issues., • Deep familiarity with enterprise and cloud software spaces., • Expert in managing customer engagements to completion with high satisfaction levels., • Expert in managing customer engagements to completion with high satisfaction levels. Supervisory Responsibilities • Manager of a team of CS professionals Travel • Travel Requirement: Willingness to travel up to 30%, depending on customer needs and geography. Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ___. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits, • Core value of customer success, • Variety of project work (not industry-specific), • Strong culture and camaraderie, • Multiple training opportunities Benefits at OneStream OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are: • Excellent Medical Plan, • Dental & Vision Insurance, • Life Insurance, • Short & Long Term Disability, • Vacation Time, • Paid Holidays, • Professional Development, • Retirement Plan All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-Remote #LI-KT1

For over two decades, BrainPOP has been trusted by educators and parents worldwide as a source of engaging and impactful learning experiences for all kids. With a presence in over two-thirds of U.S. districts through school and district subscriptions and an estimated annual reach of 25 million students, BrainPOP is empowering kids to take agency over their learning and excel in and out of the classroom. The company was acquired in 2022 by KIRKBI, the family-owned holding and investment company of the LEGO brand, marking a significant milestone as their first acquisition in the digital learning realm. We are thrilled to continue making learning fun and accessible with the strategic guidance and support of KIRKBI. As a Customer Success Manager (Schools), you will oversee a school book of business, driving engagement, retention, and growth. You’ll manage partner schools from onboarding to renewal, identify upsell opportunities, and provide exceptional support through a deep understanding of BrainPOP’s products and customer needs. This role requires experience driving renewals and upsells through efficiency in organizing and managing a high-volume book of business and leading consultative discussions with school leaders about their unique needs, standards, and industry trends that influence their purchasing decisions. This role is remote in the US - a candidate based in California is strongly preferred. In-territory travel to customer sites in California will be required (20-40%), as well as occasional travel to BrainPOP's NYC HQ. • Manage and be accountable for the success of partner schools from onboarding through renewal., • Successfully identify growth opportunities, initiate conversations regarding expansion and growth with our current customers in your territory, and upsell partner resources in subscribed schools., • Develop deep knowledge of the BrainPOP product, a prerequisite for providing world-class aid and service to educators., • Act as the relationship manager and oversee all aspects of partners' onboarding and implementation process., • Communicate consistently with school leaders to ensure strong usage of BrainPOP, while gathering feedback and implementing new features, • Monitor and maintain high levels of customer satisfaction while managing partner expectations., • Join others in Customer Success to develop innovative ways to leverage technology to communicate with and support all of BrainPOP’s users., • Work united with other internal BrainPOP teams, communicating observations and feedback from district partners to help inform future product development efforts., • Passionate for driving change in education., • A strong problem-solver with analytical skills to help districts overcome barriers and maximize the use of BrainPOP., • An outstanding verbal and written communicator with audiences of all levels., • A strong listener with questioning skills to understand customer needs and obstacles comprehensively., • An adaptable self-starter who is skilled at creating structure in ambiguous environments., • Based in CA with the ability to travel in CA and able to travel in territory., • 2-3+ years experience in software sales and/or account management in K-12, • Experience managing a high-volume BoB, • Proven capability in identifying value-based opportunities for current partners while advocating for their needs internally and externally., • Experience with software implementations (K-12 is a plus), • Experience with a CRM and the ability to forecast and create reports to inform management about strategic decision-making., • Ability to manage projects and programs with some complexity, • Knowledgeable about the K-12 landscape including curriculum, standards and evolving educational trends, • Experience in a K-12 district is a plus. The BrainPOP team operates in a hybrid work environment: Each role has remote flexibility and an in-person component at our New York headquarters or other meeting locations. Based on the requirements of a specific role, we may prioritize hiring within a commutable distance of our New York headquarters or in another region relevant to that role. We can employ individuals residing in the following approved hiring states: • Arizona, • California, • Connecticut, • Florida, • Georgia, • Illinois, • Massachusetts, • Minnesota, • Missouri, • New Jersey, • New York, • North Carolina, • Ohio, • Oregon, • Pennsylvania, • Tennessee, • Texas We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. We have competitive pay bands for all other countries based on market standards. Individual compensation decisions are based on a number of factors, including experience level, skill set, and balancing internal equity relative to peers at the company. Based on these factors, we expect most of the candidates offered roles at our company to fall healthily throughout the range. We recognize that the person we hire may be less experienced (or more senior) than this job description, as posted. If so, the updated salary range will be communicated to you as a candidate. USA Pay Scale $60,000 - $75,000 USD At BrainPOP, our work directly impacts how teachers teach and students learn. They inspire us to build solutions that facilitate joy and meaningful learning outcomes. Our commitment to educators and kids is reflected in our dedication to the BrainPOP team: ensuring their experience is empowering, creative, collaborative, playful, and anchored in learning and growth. Our team is made up of educators, data scientists, published authors, engineers, artists, bakers, film buffs, cyclists, dual citizens, and so much more. We value diversity and inclusion, collaboration, and learning from multiple perspectives. We believe that a diverse organization is a more effective organization. BrainPOP is an Equal Opportunity/Affirmative Action Employer. NOTICE: We have become aware of various fraudulent websites and third parties impersonating our company and offering false job opportunities. These offers are not affiliated with BrainPOP and are considered part of an unlawful recruitment scam. To ensure your safety and protect your personal information we strongly recommend that you only apply for positions through the official ___ or BrainPOP's official LinkedIn page. If you receive any job offers or communications that do not originate from this page or our official e-mail domain brainpop.com, please treat them as suspicious and do not engage or provide any personal information. For any questions or to report suspicious activity, please contact us directly at ) and the Federal Bureau of Investigation’ s Internet Crime Complaint Center (___.

POS-14257 Sales Hub is how scaling businesses turn leads into revenue. We empower sales teams to prospect smarter, build stronger relationships, and close deals faster - all within HubSpot’s unified customer platform. We’re looking for a Staff Product Manager to lead net-new AI initiatives within Sales Hub, focused on helping our customers grow through agentic AI that not only assists but actually gets meaningful work done. This role is to go beyond incremental AI features and define how AI agents become trusted, revenue-driving teammates inside Sales Hub. • Set the vision for Agentic AI in Sales Hub: Define what great looks like when AI doesn’t just assist sellers, but proactively executes workflows that drive revenue growth., • Identify high-impact net-new opportunities: Spot whitespace where AI agents can unlock step-function improvements in rep productivity, deal velocity, and revenue outcomes., • Build 0→1 AI-native experiences: Lead cross-functional teams to design, build, and launch intelligent systems that act on behalf of users — from autonomous prospecting workflows to deal coaching agents., • Partner deeply across HubSpot: Collaborate with AI platform teams, data science, UX, engineering, and go-to-market to ship differentiated, scalable capabilities., • Shape responsible AI experiences: Balance automation with transparency, control, quality and trust so customers feel confident delegating meaningful work to AI., • A strategic product leader who thrives in ambiguity and loves building 0→1., • Deeply curious about AI, especially agentic systems and autonomous workflows., • Customer-obsessed and growth-oriented anchoring innovation in tangible business outcomes., • Comfortable operating at both the vision level and in the weeds of execution., • Experienced leading cross-functional teams to ship complex, high-impact products. As a member of the Product Management organization at HubSpot, you'll: • Immerse yourself in a product-led culture that prioritizes the customer experience and embraces impactful decision-making, • Shape and drive a forward-thinking product strategy, crafting solutions that empower SMBs through seamless, consumer-grade experiences., • Collaborate closely with UX and Engineering to deliver powerful yet simple products, always ensuring a focus on customer needs., • Be part of a culture that values growth, embraces challenges, and fosters a low-bureaucracy environment., • Contribute feedback to help us continuously improve and evolve, acknowledging that while we're not perfect, we're committed to building a better future for our team and customers. In this role, you'll get to: • Define and champion a long-term strategic vision and roadmap for a significant product area, influencing the overall direction and success of the product line and aligning it with company objectives., • Lead cross-functional alignment and drive strategic initiatives across multiple teams and departments, setting ambitious goals and fostering a deep understanding and motivation to achieve them, particularly with senior stakeholders., • Strategically guide complex, high-impact product initiatives from conception through successful launch and ongoing iteration, ensuring alignment with market needs and business goals., • Develop a deep understanding of customer needs and market trends through proactive engagement and research, leveraging insights to shape product strategy and drive innovation., • Utilize advanced data analysis and market intelligence to identify significant opportunities for customer experience improvement, formulate comprehensive strategic plans, and collaborate with executive stakeholders to deliver impactful solutions that drive substantial business growth. We are looking for people who have: • Proven ability to strategically launch and scale impactful products., • Expert in synthesizing multidisciplinary insights to identify opportunities and anticipate long-term challenges., • Exceptional at communicating a compelling product vision to executives and diverse audiences., • Extensive leadership experience in fostering partnerships and seamless execution with design and engineering teams., • Deep respect for diverse expertise, promoting collaboration and knowledge sharing across disciplines., • Relentlessly driven to understand complex customer needs and translate insights into innovative strategies., • Master communicator and negotiator, skilled in building consensus in complex organizational settings., • Strong commitment to mentoring leaders and cultivating a growth-oriented team culture., • Demonstrated ability to make strategic decisions, validate with experimentation, and iterate in ambiguity., • History of leading change and adapting strategies in innovative, dynamic environments., • Comprehensive understanding of market trends and technologies to maintain a competitive edge. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range:$216,200—$345,900 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

Remote Position: Online Wellness Coach / Customer Support Specialist Company Overview: Evolution Sports Group is a leading provider of online wellness coaching services, dedicated to helping individuals achieve their health and fitness goals. We offer personalized coaching programs, fitness plans, and nutrition guidance to our clients, all delivered through our innovative online platform. Our team is passionate about promoting a healthy and active lifestyle, and we are committed to providing exceptional support and guidance to our clients. Position Overview: We are seeking an experienced and enthusiastic Online Wellness Coach / Customer Support Specialist to join our growing team. This is a full-time, remote position that offers the opportunity to work from the comfort of your own home. As an Online Wellness Coach / Customer Support Specialist, you will play a key role in providing top-notch support to our clients and ensuring their success in our coaching programs. Key Responsibilities: • Provide personalized wellness coaching to clients through our online platform, including creating customized fitness plans and nutrition guidance, • Conduct regular check-ins with clients to monitor progress, provide support and motivation, and make necessary adjustments to their plans, • Respond to client inquiries and provide timely, helpful, and professional customer support via email, chat, and phone, • Maintain a deep understanding of our coaching programs and services to effectively answer client questions and provide guidance, • Collaborate with the coaching team to continuously improve our programs and services based on client feedback and industry trends, • Stay up-to-date on the latest health and wellness trends and research to provide the most relevant and effective coaching to clients, • Assist with administrative tasks such as scheduling appointments, managing client records, and processing payments, • Act as a brand ambassador for Evolution Sports Group and promote our services to potential clients Qualifications: • Associates or Bachelor's degree in a related field (e.g. exercise science, nutrition, health coaching) or equivalent experience, • Certified Health Coach or Personal Trainer preferred, • Minimum of 2 years experience in wellness coaching or a related field, • Excellent communication skills, both written and verbal, • Strong customer service skills and a passion for helping others, • Comfortable working in a remote, fast-paced, and dynamic environment, • Self-motivated and able to work independently, • Proficient in using online platforms and technology for coaching and customer support, • Knowledge of nutrition and fitness principles and ability to create customized plans for clients, • Ability to build rapport and establish trust with clients, • Flexible and adaptable to changing priorities and responsibilities We Offer: • Competitive salary and benefits package, • Flexible work schedule and the ability to work from home, • Opportunity for growth and development within the company, • A supportive and collaborative team environment, • The chance to make a positive impact on the lives of our clients and promote a healthier world If you are passionate about wellness, have a strong desire to help others, and thrive in a remote work environment, then we want to hear from you! Apply now to join our team at Evolution Sports Group and help us make a difference in people's lives. Compensation & Bonuses Competitive Pay Rate: $40–$60/hr based on experience and performance Paid Training: $40/hr for 1-week onboarding training Training Completion Bonus: $700 instant incentive after setup and training Work Schedule Flexible Scheduling: Choose Full-time (30–40 hrs/week) or Part-time (20 hrs/week) Options for morning, afternoon, or evening schedules No weekends required unless preferred Remote Work & Equipment 100% Remote Position — U.S.-based only Company-Provided Home Office Setup, including: High-performance laptop (Mac or Windows), Dual monitors, Printer/scanner, Headset + workstation accessories, Stipend for internet or electricity support Employee Benefits Package Paid Time Off (PTO) + Paid Sick Days Health, Dental & Vision Insurance Mental Health Support Access (virtual consultations) Paid Holidays 401(k) Retirement Savings Option (where applicable) Career Growth & Stability Guaranteed long-term placement with stable weekly hours Fast-track promotion opportunities every 3–6 months Company-sponsored certifications & skills training Internal mobility program — move into leadership, QA, HR, or project roles Extra Perks Monthly wellness allowance Employee recognition rewards Birthday stipend or digital gift card Annual performance review with salary increase potential

As Director of Product Management for our Next Gen Platform, you will lead & execute the product vision for our next generation issuance & processing platform focusing on platform modernization, service abstraction, scalability, and more, while supporting the growth of our new and existing customers. You will lead a team to cut across core components of our platform including issuing, fulfillment, processing, ledger, tokenization, and customer onboarding & enablement. This role bridges strategy, delivery, and operational excellence to ensure we continuously deliver customer value and exceptional platform performance. We work ___. This role can be performed remotely anywhere within the United States or from our Oakland office. We’d love for you to join us! The Impact You'll Have • Shape the strategic direction of Marqeta’s core platform and production support experience, directly influencing how $300B+ in annual TPV flows through our systems., • Champion a product vision that unlocks platform scalability, operational excellence, and long-term customer trust across our ecosystem., • Architecting "Operating Models" for medium-scale engineering organizations., • Enable the company to move faster and with confidence by building resilient systems, intuitive tooling, and clear operating models across product and support., • Drive alignment between customer needs, operational realities, and long-term product investments—ensuring Marqeta is positioned to lead in a dynamic payments landscape., • Deliver measurable improvements to customer satisfaction and retention by embedding support insights directly into product planning and prioritization., • Ensure Marqeta stays ahead of regulatory, network, and market shifts by turning external signals into internal advantage through strategic product bets., • Be a critical voice in connecting platform capabilities with customer outcomes—ensuring every roadmap decision delivers impact at scale., • Grow and mentor a senior product organization that excels at cross-functional leadership, systemic thinking, and operational rigor., • Create an executive-friendly view of production health, product performance, and platform risk—turning complexity into clarity for decision-makers. Who You Are • 10+ years in product management leadership, with experience in payments, fintech, or SaaS platforms., • Proven track record of setting vision and strategy for a portfolio of products and translating it into a roadmap with rigorous end-to-end execution, • High EQ and leadership skills with a passion for coaching and growing diverse, high-performing teams., • Exceptional communication skills, able to articulate complex technical concepts to business audiences and influence at all levels of the organization., • Deep understanding of payment industry ecosystem: card brand regulations, ISO 8583, EMV, digital wallets, gateway services, and security services, • Deep technical acumen with familiarity across APIs, cloud services, distributed systems, and modern production support practices (observability, incident management, SLAs/SLOs)., • Proficient in identifying key metrics, analyzing data, and balancing quantitative and qualitative information to make decisions, • Excellent technical acumen, curiosity, and familiarity with new technologies, API’s, programming languages, and databases, • “Roll up your sleeves” mentality to make your products and team successful, seeking root causes, assigning ownership, and driving accountability to get things done Nice-To-Haves • Managing technical products (SaaS platform services, API/SDK product, • Understanding of payment industry ecosystem: card brand regulations, ISO 8583, EMV, digital wallets, gateway services, etc., • Implementation of solutions processing 100M+ transactions per day, • Building Fintech products or incredible developer experience, • Reconciliation systems and money movement, • HSMs and key management, • Agile software development methodologies Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $198,100 - $247,600, • Premium: $214,400 - $268,000, • Premium Plus: $233,000 - $291,300 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive

Sprout Social empowers businesses worldwide to harness the immense power and opportunity of social media in today’s digital-first world. Processing over one billion social messages daily, our platform serves up essential insights and actionable information to over 30,000 brands, informing strategic decisions that drive business growth and innovation, and fostering deeper, authentic connections to their end customers. Our full suite of social media management solutions includes comprehensive publishing and reporting functionality, customer care solutions, influencer marketing, connected workflows, business intelligence, and ___. • Ensure we build, scale, ship, and monitor our AI and Agent platforms reliably, leveraging technologies such as Java, Python, MySQL, OpenSearch, Redis, AWS, and Kubernetes., • Integrate generative AI and agentic AI across Sprout’s existing ecosystem and infrastructure, helping define and build frameworks for platform AI enablement., • Build with AI and agentic AI in your own work, using tools such as Claude Code., • Influence and contribute to technical roadmaps by researching and prototyping emerging AI technologies, frameworks, and state of the art methods., • Partner with product managers, designers, applied AI/ML scientists, and other engineers to define requirements and complete feature work., • Uphold project quality and planning through meeting deadlines, breaking down work, and ensuring proper testing and monitoring., • Contribute to the team’s growth through mentorship, knowledge sharing, and providing feedback on PRs and technical designs. We’re looking for an experienced and impact oriented engineer to join our team in building great software. If you enjoy working on cutting edge and rapidly changing technology, thinking through secure system design, and want to accelerate building generative AI and Agentic AI features, we’d love to talk with you! The minimum qualifications for this role include: • 4+ years of experience designing, developing, and supporting production-grade backend distributed systems or platform services at scale in languages such as Java or Python., • 3+ years of experience improving architectural patterns of large-scale software applications., • 1+ years of experience driving root-cause analysis and resolving complex architectural and performance bottlenecks across the entire stack. Preferred qualifications for this role include: • 1+ years of experience architecting high-throughput, cost-optimized, and scalable systems that power AI-enabled features., • 1+ years of experience implementing and leveraging LLM and agent orchestration frameworks (e.g., LangChain4j, LangGraph, CrewAI). Bonus: • Experience designing and implementing secure, extensible java MCP architectures., • Experience supporting server-driven UI, with the ability to contribute across both platform and web. Within 1 month, you’ll plant your roots, including: • Completing Sprout’s New Hire training program alongside other new Sprout team members., • Acclimating to the team's current Mission, Goals, and Objectives along with future product roadmaps., • Deploying and making changes to our production systems., • Collaborating regularly with the development team to deliver value to our users., • Getting regular team feedback on your work through code reviews and pairing., • Proactively monitoring the health of our services in production to ensure our customers always have a world-class experience Within 3 months, you’ll start hitting your stride by: • Learning, updating, and improving Sprout’s existing AI platform services and frameworks., • Being the first line of defense against product outages and bugs while on support duty., • Working with your dev team to come up with the MVPs of new features. Within 6 months, you’ll be making a clear impact through: • Being “point person” on a project, including writing design documents, coordinating dependencies, and acting as domain owner., • Collaborating with product managers, applied AI/ML scientists, and web-engineers to identify opportunities for improving the scalability, reliability, latency, and cost of Sprout’s AI systems., • Staying up to date with generative AI, agentic AI, and MCP related technologies and leveraging that knowledge to improve and influence our technical roadmap. Within 12 months, you’ll make this role your own by: • Shipping, and making it easier to ship and support, AI Agents and generative AI solutions at Sprout., • Owning cross-organizational projects and mentoring other engineers to help them grow., • Surprising us! Use your unique ideas and abilities to change your team in beneficial ways. Of course, what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager. Our Benefits Program We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes: • Insurance and benefit options that are built for both individuals and families, • Progressive policies to support work/life balance, like our flexible paid time off and parental leave program, • High-quality and well-maintained equipment—your computer will never prevent you from doing your best, • Wellness initiatives to ensure both health and mental well-being of our team, • Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity and inclusion initiatives., • Growing corporate social responsibility program that is driven by the involvement and passion of our team members, • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. For this role, the expected base pay ranges for new hires are: • Zone 1 (New York, California, Washington): $164,200 - $220,00 USD annually, • Zone 2 (All other US states): $149,200 - $220,000 USD annually The listed ranges represent earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package ___ to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest ___. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at . Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) ___ and (2) ___. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review ___.

About EDC Consulting Founded in 2005 and headquartered in Tysons Corner, VA, EDC Consulting is a small business provider of enterprise solutions and strategic business support to the Federal Government. With more than 150 client engagements successfully delivered, EDC has extensive experience designing, developing, implementing, and maintaining complex business systems and software solutions for a wide range of Department of Defense, Federal, state, and local and commercial clients. EDC is an Oracle Platinum Partner, SAP Partner, and Premier Business Partner of the IBM Corporation. EDC offers a rich corporate culture with driven and determined leadership in a dynamic environment that was founded on openness and success. We enjoy an energetic and fun atmosphere in a culture of mutual respect. At EDC, we build upon the principals and traditions of our military. Personal responsibility, accountability and strong work ethic are a must. Our clients benefit from working alongside a winning team of smart, hard-working, creative, and successful professionals. By becoming part of the EDC team, our employees will share in our entrepreneurial spirit and success. EDC Consulting is an equal opportunity employer. MUST Be US Citizen With Active Secret Clearance! We Are The Employer! • Functional Analyst -10 years financial SAP, including 5 years recent functional, design and configuring AM module experience. Provide expert advice to end users on existing financial processes and determine requirements for developing new financial processes, working directly with end users and Tier 3 to resolve production issues. post go-live production support and break/fix. Focus on customer service and responsiveness, with sound customer handling skills. Experience in the software development lifecycle surrounding requirements gathering, analysis, design, development, documentation, test (unit, functional, integration, regression, stress, and user acceptance), implementation, and postproduction support of standard and custom business solutions SAP AM module (in a Tier 2 environment). Collaborate with stakeholders to understand AM processes, implement system enhancements, ensure seamless integration with other SAP modules., • Functional Analyst - 10 years SAP with 5 recent years recent functional, design and configuring Controlling CO module experience. Provide expert level business process guidance on Navy ERP’s SAP requirements and design. Apply comprehensive knowledge across key tasks and high impact assignments. Automate the management and external reporting of general ledger, accounts receivable, accounts payable, and cash management; manage posting periods and period end closing; and enable open and integrated data flow between financial accounts and the other components of the SAP system. Improve the performance of the business; resolution of functional and technical integration issues across SAP modules. Go-live production support and break/fix. Analyze, configure, and optimize SAP CO module to meet customer requirements. Collaborate with stakeholders to understand CO processes, implement system enhancements, and ensure seamless integration with other SAP modules., • Functional Analyst FI/CO - 10 years SAP with 5 years recent functional design and configure FI/CO experience. Provide business process guidance on SAP ERP requirements and business processes in SAP FI/CO to automate the management and external reporting of general ledger, accounts receivable, accounts payable, and cash management; manage posting periods and period end closing; and enable open and integrated data flow between financial account and the other components of the SAP system. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. Post go-live production support and break/fix, analyze, configure, and optimize SAP FICO module to meet customer requirements, collaborate with stakeholders, implement system enhancements, ensure seamless integration with other SAP modules., • Functional Analyst FM -10 years SAP ERP with 5 years recent functional, design and configure area/module, business processes in SAP FM experience. Post go-live production support and break/fix. Software development lifecycle surrounding requirements gathering, analysis, design, development, documentation, test (unit, functional, integration, regression, stress, and user acceptance), implementation, and post production support of standard and custom business solutions supporting SAP FM module (in a Tier 2 environment). Analyze, configuring, and optimizing the SAP FM module to meet customer requirements, collaborate with stakeholders to understand FM processes, implement system enhancements, ensure seamless integration with other SAP modules. REQUIRED QUALIFICATIONS: • Minimum 10 years’ recent hands on experience with the above listed skills/duties, with acitve certification idenfitied, on/in a US DoD/DoW systems., • REQUIRED EDUCATION: BS/BA STEM Degree or Related Fields., • MUST Be Available To Work Hybrid Remote at Richmond, Virginia., • REQUIRED CLEARANCE: Active Secret. #HiringImmediately #SAPERP #WeAreTheEmployer #LongTermWork #SAPAM #Employmnet #Career #DoD #DoW #SAPFICO #SAPFM #SAPCO #SAPDoD #SAPDOW #SAPFICO EDC and our subsidiaries are equal opportunity employers.

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: ___ Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: ___ Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. • Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling)., • Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls., • Create bug reports to escalate to engineering., • Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product., • Act as a "feature champion" to educate the product & engineering teams about users' needs., • Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. For this position, we are aiming to service customers across European timezones. Currently, this role will be working Monday to Friday, although we appreciate flexibility in occasionally out with coverage over the weekends in cases of absence of other teammates. For this position, we are looking to recruit someone in a European time zone. Candidates in based in other timezones will not be considered. We're looking for someone who: • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product., • Cares about the impact their work has on the team and the company., • Has a keen eye for detail and eagerness for constant improvement., • Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements., • Very special kudos if you are an Airbnb host or have been working with a short-term rental business. If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you. The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work. • A supportive and caring team environment, where you are trusted, not managed., • The total budget for this role is within US$78,300 - US$106,912 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation., • We also offer an extra incentive into our equity with RSUs through ___., • Up to 35 paid days off per year is encouraged (including self-serve public holidays), as well as paid sick leave and parental leave when needed., • Mental-health and emotional support with therapists on call through Slack., • Recognized on Inc.’s list of ___.

*Applicants must be authorized to work in the U.S. for any employer. *We cannot sponsor employment-based visas at this time. Let’s Tango! Where Innovation Meets Impact. At Tango Analytics, we’re all about helping businesses make smarter decisions through powerful technology, insightful data, and a whole lot of collaboration. Whether you're a creative thinker, a strategic planner, a tech wizard, or a customer champion, there's a place for you on our team. We believe work should be meaningful and fun — so if you're ready to make a difference while enjoying the journey, come join us and let's Tango! We are looking for a Principal Software Engineer, Platform Engineering to join our dynamic and growing Platform Engineering team. Key Responsibilities: Own platform and cloud architecture • Define and evolve Tango’s platform architecture across AWS, GCP, and Azure, including networking, compute, storage, and environment strategy., • Drive cloud modernization initiatives (migration, re-platforming, standardization of deployment patterns, scalability and resilience improvements)., • Create reference architectures and guardrails that enable autonomy while improving consistency and operational quality. Establish reliability and operational excellence • Set reliability standards and practices (SLOs/SLIs, error budgets, capacity planning, incident response and postmortems)., • Improve observability and operational readiness (monitoring, alerting, tracing, dashboards, runbooks) to reduce MTTR and recurring incidents., • Identify systemic bottlenecks (latency, throughput, resource utilization, toil) and lead cross-team initiatives to address them. Enable government cloud readiness (FedRAMP) • Provide technical leadership for architectures and operational controls needed for FedRAMP / government cloud certification readiness., • Partner with Security/Compliance to translate controls into engineering requirements and pragmatic implementation plans., • Lead technical reviews for identity, access, auditability, logging, change management, and incident processes in regulated environments. Raise the bar through standards and mentorship • Establish and evangelize best practices: design docs, architecture reviews, coding standards, testing strategy, CI/CD quality gates, production readiness., • Mentor senior engineers, tech leads, and emerging technical leaders; coach teams through complex designs and tradeoffs., • Create reusable patterns and “golden paths” (templates, libraries, tooling) that make the right way the easy way. About You: Technical breadth and depth • Strong working knowledge across multiple stacks, including Java/J2EE, Oracle, Postgres, and modern frontend frameworks (React and Vue.js)., • Handson cloud experience across AWS, GCP, and/or Azure, with ability to dive deep on architecture, performance, reliability, and operations., • Experience designing and operating distributed systems for B2B SaaS with a strong focus on resiliency, scalability, and cost/performance tradeoffs. Global cloud systems + regulated environments • Experience with global cloud systems (multi-region, disaster recovery, high availability, data residency considerations)., • Experience supporting FedRAMP and/or comparable government cloud certification efforts (e.g., Moderate/High) or operating within similarly regulated environments., • Comfort partnering with Security/Compliance while maintaining engineering velocity and strong developer experience. Leadership as a senior IC • Proven ability to influence without authority—aligning stakeholders, driving decisions, and building consensus across teams., • Excellent written and verbal communication; able to author clear design docs and architectural proposals., • A coaching mindset with demonstrated impact mentoring and developing engineers across teams. Nice to Have • Kubernetes and cloud-native operations experience (platform tooling, service meshes, policy-as-code)., • Experience building internal platforms/shared services (identity/auth, developer tooling, CI/CD platforms)., • FinOps or cloud cost optimization experience at scale. What We Offer We’re committed to creating an environment where you can thrive—professionally and personally. Our offerings include: • Competitive Compensation We recognize and reward your contributions with a salary package that reflects your value., • Comprehensive Benefits Including health, dental, and vision insurance, a 401(k) plan with company match, and generous paid time off to support your well-being., • Flexible Work Environment Whether remote, hybrid, or in-office, we support work arrangements that promote productivity and balance., • Inclusive & Collaborative Culture We foster a workplace where diverse perspectives are valued, teamwork is encouraged, and everyone has a voice. Tango is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, ethnicity, religion, parental status, sexual orientation, age, citizenship, disability, or veteran status. Base pay offered is contingent on qualifications and other operational considerations. Base pay is just one piece of the full compensation structure offered at Tango. If this pay range is outside of your expectations, we still encourage you to apply and have a conversation with us. Base pay offered for this position is: $200,000 - $240,000

About Us: YipitData is the market-leading data and analytics firm. We analyze billions of data points every day to provide accurate, detailed insights across industries, including consumer brands, technology, software, and healthcare. Our insights team uses proprietary technology to identify, license, clean, and analyze the data that many of the world’s largest investment funds and corporations depend on. We raised $475M from The Carlyle Group at a valuation over $1B, further accelerating our growth and market impact. We have been recognized multiple times as one of ___. As a fast-growing company backed by The Carlyle Group and Norwest Venture Partners, YipitData is driven by a people-first culture rooted in mastery, ownership, and transparency. With offices in New York, Austin, Miami, Denver, Mountain View, Seattle, Hong Kong, Shanghai, Beijing, Guangzhou, and Singapore, we continue to expand our reach and impact across global markets. About SpendHound: ___ is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this ___ from SpendHound’s Senior Product Manager!) • SpendHound is the single source of truth for companies’ renewal information and includes:, • A comprehensive view of all software applications used with annual contract values, auto-renewal information, renewal dates, license counts, and more, • An invoice and contract management system for companies to store their invoices and contracts, • Renewal reminders through email and Slack so companies never miss upcoming software renewals, • Free advice from procurement experts to discuss price benchmarking insights and negotiation strategies for any upcoming renewals, • Companies use the SpendHound platform and procurement expert service to save time and money on their software renewals. SpendHound is free for customers because customer data is de-identified, aggregated with other panelists, and used as part of YipitData market research (example report). Why You Should Apply NOW: We’ve grown from 40 customers to over 1000 customers and have expanded from a single point solution to a multi-modal platform in 2 years. As we continue to scale, Private Equity partnerships are becoming a critical part of our go-to-market strategy. We're looking for a Partnerships Manager - Private Equity to define and lead our Private Equity ecosystem, helping us unlock new relationships and build on existing relationships. About The Role: In this role, you’ll have a unique opportunity to shape and scale the Private Equity and Venture Capital partner program. You’ll be responsible for identifying high-potential partners, building strong relationships, identifying collaboration opportunities, and defining product and marketing opportunities to deepen our partner programs. Your goal is to build strong partnerships that drive a strong and consistent lead flow, resulting in new SpendHound customers. This is a remote-friendly opportunity that can sit in NYC (where our headquarter is located), one of our office hubs (Austin, Miami, or Mountain View), or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding. As Partnership Manager, You Will: • Identify, source, and onboard new partners across the Venture Capital and Private Equity landscape, • Build strong relationships with partners across their investment and operating teams that drive mutually beneficial partnerships that grow stronger over time, • Help define the playbook to scale the program across many possible partners, • Develop and manage joint go-to-market strategies with partners to drive mutual value and accelerate customer acquisition, including scalable processes and playbooks for partner enablement, co-marketing, and referral workflows, • Work cross-functionally with sales, marketing, product, and customer success to ensure partnership initiatives are aligned and delivering results, • Serve as the primary point of contact for key partners, building deep relationships that lead to long-term collaboration and trust, • Track and report on partner performance, pipeline influence, and overall impact on business metrics, • Experiment with new partnership models, incentives, and outreach strategies to drive growth You Are Likely To Succeed If: • Enjoy building new programs from the ground up and are comfortable experimenting and navigating ambiguity, • Are a strong communicator with the executive presence to engage senior leaders and represent SpendHound externally, • Thrive in fast-paced, cross-functional environments and know how to keep momentum moving across teams, • Can identify key stakeholders across partners, what motivates different leaders, and build lasting relationships, • Are proactive, self-directed, and take ownership without waiting for permission Have 2-3 years of experience in partnerships (from early stage), business development, or sales roles at a SaaS, fintech, banks, or have an Investment Banking background. • Consulting experience, and are excited to move into a Partnerships role at a fast-paced startup. What We Offer: Our compensation package includes comprehensive benefits, perks, and a competitive salary: • We care about your personal life and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!, • Your growth at YipitData is determined by your impact, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. The on-target-earning for this position is anticipated to be $150,000 USD ($100,000 Base + $50,000 Uncapped Bonus). The final offer may be determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, and abilities, as well as internal team benchmarks. The compensation package also includes equity. This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, and Mountain View. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding. Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.

SmarterDx, a ___ company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at ___. SmarterDx is seeking an Operations Associate to help optimize internal processes and partner with Customer Success Managers to better support our clients. Most of our day-to-day customers are clinical documentation improvement specialists and coders at US health systems. Supporting their work is an essential component of what we do at SmarterDx, and in this role, you will develop new processes or optimize existing processes that have a direct impact on their experience with our applications. You will partner with our Customer Support Managers to ensure alignment on internal requests and escalations that impact the customer experience. In addition to this partnership, you will be responsible for collaborating closely with cross-functional teams to develop and implement processes. This role is fully remote within the US • Develops an advanced understanding of all SmarterDx applications, partnering with cross-functional teams to resolve complex customer issues, • Acts as an escalation point of contact for complex Support issues that have been triaged by Support Analysts, • Serves as a thought partner to CS Operations Managers and other teams when addressing nuanced client requests, • Proactively documents and trains the Customer Success team on new or updated processes, • Leverages SQL to complete back-end queries to effectively triage complex customer issues, • 5+ years experience in customer service or project management roles, preferably in healthcare technology or SaaS organization, • 3+ years of experience creating and optimizing standard operational procedures, • Must have strong experience in at least one of the following:, • Technical troubleshooting and problem-solving using SQL, • Experience with clinical documentation improvement (CDI) software or related healthcare applications, • Experience at a startup or healthcare company, • Excellent communication skills, with the ability to work comfortably with technical and clinical teams, • Flexible team player with a strong ability to adapt to changing priorities and department goals, • Strong empathy and patience, with a genuine desire to help colleagues and customers succeed, • Well-versed in Jira or similar ticketing tools (e.g., Zendesk, ServiceNow) for issue tracking, workflow management, and operational support, • Ability to quickly learn and adapt to new technologies and processes, • Excellent time management and prioritization skills in a remote environment, • Proactive approach to identifying and resolving potential issues before they escalate $100,000 - $120,000 salary #LI-Remote • Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan., • Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents., • Remote-First Team – Work from anywhere in the U.S., • Unlimited PTO & 10 Holidays – So you can relax and recharge., • 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match., • Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters., • Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

Remote - based in USA. At EngFlow, we help developers save time by accelerating software builds and tests. Our cloud-based, distributed service optimizes developer workflows through remote execution and caching, improving efficiency, productivity, and product quality. Backed by top investors, EngFlow is redefining how companies build software and ship well-tested products. Our solutions speed up builds by a factor of 10 or more, while our observability platform provides actionable insights for optimization. Founded by key contributors to Bazel, we build tools that empower engineering teams—from startups to Fortune 500 companies—to enhance developer velocity and improve build performance. Learn more about our mission, culture, and team: ___ | ___ As a Sales Engineer at EngFlow, you’ll play a pivotal role at the intersection of sales and engineering, helping to drive business development and sales growth. You’ll provide technical expertise on Build and Remote Execution to our prospects and customers, enabling them to solve complex challenges with EngFlow’s cutting-edge tools. This is a high-impact, client-facing role that requires a deep understanding of build systems, cloud technologies, and development processes. * Technical Leadership: Serve as the technical domain expert on Build Solutions (e.g., Bazel, Chromium) for the sales team and key client relationships. * Customer Success: Configure, install, and support EngFlow products, troubleshoot technical issues, and ensure our solutions meet client needs. * Articulate Technology: Clearly communicate EngFlow’s technology and value proposition to both technical and non-technical stakeholders at all levels (executive, business, engineering). * Pre-Sales Support: Lead technical discovery, provide architectural guidance, and support sales campaigns by building strong client relationships. * Expert Guidance: Offer expertise in Bazel, Build Systems, distributed systems, cloud (AWS/GCP), DevOps, and IT operations to support clients and prospects. * Customer Success: Foster an environment focused on strategic customer success and feedback to shape product development. * Sales Outreach: Engage with potential customers via LinkedIn, Bazel Slack, GitHub, emails, etc., to generate new sales opportunities. * Prototyping & Tools: Develop prototypes and tools to assist in lead generation and broaden the addressable market. * Learn from the Experts: Work alongside the engineers who created Bazel and contribute to open-source development. * Build Relationships: Engage with large enterprise customers and build relationships with engineers working with Bazel. * Contribute to the Community: Contribute to Bazel and other open-source projects, advancing EngFlow’s platform, which powers hundreds of companies like Snap, Fivetran, and Brave. * Hands-on Bazel Experience: Practical experience working with Bazel. * Sales Engineering Experience: 4+ years in technical pre-sales or sales engineering, or equivalent hands-on experience (practitioners are welcome). * Software Development Proficiency: Strong development skills and understanding of programming concepts. * Presentation Skills: Excellent presentation and communication abilities, especially in technical environments. * Business & Technical Alignment: Ability to link business value to technical solutions. * Technical Expertise: Proficiency in Bazel, Build Technologies, Caching, Remote Execution, DevOps, cloud platforms (AWS, GCP), and scheduling platforms. * Enterprise Experience: Experience implementing software solutions for large, dynamic enterprises. * Collaborative Team Player: Ability to thrive in a fast-paced, team-oriented environment, focusing on providing an exceptional customer experience. * Travel: Willingness to travel domestically and occasionally internationally. Package includes base+salary. We offer comprehensive medical, dental, vision benefits, 401k/pension, parental leave and generous vacation. The team is fully remote but we enjoy meeting together several times a year at exciting destinations throughout the world. We value getting the work done and having fun while doing it, and have done numerous fun team events such as chocolate, whisky, and tea tastings, monthly team games, escape the room, and other fun events.

Description Sprout Social is looking to hire a Director, Global Customer Support for the Customer Experience team. Why join Sprout’s Customer Experience team? Sprout Social’s Customer Experience division is evolving to meet the future of customer engagement. With a high bar for excellence and innovation, the Support & Adoption Operations team combines world-class support with proactive, data-driven engagement. Our mission is to revolutionize how we empower customers by leveraging automation, insights, and operational rigor to deliver adoption, retention, and growth at scale. What You’ll Do As the Director, Global Customer Support, you will own the function end-to-end, ensuring exceptional customer experiences while building a scalable, high-performing global organization. You will balance customer empathy, operational excellence, and team development by leveraging data, technology, and proactive process improvements. • Own Global Support Strategy: Define and lead the global Support strategy, ensuring value across channels, products, and regions while aligning to company goals., • Drive Operational Excellence & Process Improvement: Improve workflows, escalation paths, and operating models to increase efficiency, quality, and consistency., • Execute Business Transformation: Lead strategic initiatives that enhance customer outcomes, team effectiveness, and long-term scalability., • Lead Change & Scale the Organization: Guide change management, preparing teams for launches, market shifts, and evolving customer needs while building leadership capacity., • Lead & Develop Your Team: Coach and support managers and front-line specialists, setting clear expectations and performance standards., • Maintain World-Class Service Delivery: Establish and uphold SLAs and performance frameworks across all support channels for consistent, high-quality service., • Data, Insights & Customer Advocacy: Track and act on KPIs and customer feedback to improve processes, satisfaction, and retention., • Champion AI: Champion the thoughtful adoption of AI, automation, and tooling enhancements that improve both customer outcomes and team effectiveness., • Cross-Functional Partnership: Collaborate with Product, Engineering, Customer Success, Professional Services, and Revenue teams to translate support insights into actionable improvements. What You’ll Bring We’re looking for a strategic, hands-on leader who blends customer empathy with operational rigor and sound decision-making. You thrive in complexity, bring clarity through structure and data, and know how to scale support through leadership and technical efficiency. You foster cultures of ownership, learning, and continuous improvement while influencing cross-functional partners without direct authority. • 10+ years of experience leading Customer Support or Technical Support organizations in a high-growth SaaS environment., • 3+ years in second-line leadership with demonstrated success and experience fostering high-performing teams (ideally globally)., • Strong operational and process design mindset with the ability to connect workflows and decisions to customer outcomes., • Experience leading teams through transformation, change management, or significant operational evolution., • Deep familiarity with support platforms and tooling (e.g., Zendesk, Salesforce), tiered escalation models, and AI-driven solutions., • High comfort working with data, including customer experience metrics, operational performance, and trend analysis., • Executive presence and strong communication skills, with the ability to influence senior stakeholders and represent the Voice of the Customer. How You’ll Grow Within 1 month, you’ll plant your roots by: • Completing Sprout’s onboarding and developing a deep understanding of our products, values, and global CX model., • Building strong relationships with Support, Operations, Product, and Revenue leaders., • Reviewing current workflows, tools, and performance data to identify immediate opportunities. Within 3 months, you’ll hit your stride by: • Defining a clear vision and roadmap for global Support that balances day-to-day excellence with long-term transformation., • Partnering with Operations to establish reporting frameworks and dashboards., • Setting KPIs and stretch goals aligned to customer and business priorities., • Assessing team structure and leadership capability to inform growth plans. Within 6 months, you’ll make a clear impact by: • Launching AI-assisted workflows or automation initiatives that improve efficiency and customer experience., • Driving measurable improvements in CSAT, resolution metrics, and operational performance., • Partnering with Product and Engineering to address top drivers of support volume. Within 12 months, you’ll make this role your own by: • Delivering measurable gains in support efficiency, customer satisfaction, and retention., • Optimizing the global support model for future scale., • Establishing Customer Support as a strategic differentiator through insight-driven influence and operational excellence. Our Benefits Program We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program: • Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents., • Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources., • Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match)., • Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind., • Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year., • Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family., • Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being., • Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet., • Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations., • Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line. *This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits. Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. For this role, the expected base pay ranges for new hires are: • Zone 1 (New York, California, Washington): $150,200.00 - $206,580.00 USD annually, • Zone 2 (All other US states): $136,600.00 - $187,770.00 USD annually The listed ranges represent earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package ___ to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest ___. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at . Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) ___ and (2) ___. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review ___.

About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit ___. The Director of Financial Operations is a strategic and operational leadership role responsible for overseeing and optimizing the core financial processes that drive organizational performance. This position leads all aspects of financial operations, including Accounts Payable (AP), Accounts Receivable (AR), and Revenue Operations, ensuring alignment with business objectives, regulatory compliance, and financial integrity. The Director partners closely with executive leadership, finance and accounting teams, and cross-functional stakeholders to deliver robust financial systems, data-driven insights, and scalable operational excellence. • Oversee and Optimize Financial Transactional Operations (AP, AR, Revenue), • Oversee the full lifecycle of AP, AR, and Revenue processes to ensure accurate billing, timely collections, proper disbursements, and compliant revenue recognition., • Drive efficiency and accuracy across invoicing, collections, payment processing, and revenue workflows through system enhancements and policy enforcement., • Drive Process Improvement and Financial Automation, • Lead initiatives to streamline financial operations using ERP tools and automation, reducing manual effort and minimizing errors., • Identify and implement best practices to improve workflow efficiency and scalability across transactional functions., • Manage and Enhance Financial Systems and Reporting, • Manage and optimize financial systems to support real-time visibility and robust reporting on operational performance and cash flow., • Ensure accurate data capture and financial integration across systems to support month-end close and audits., • Lead and Develop the Financial Operations Team, • Build, lead, and mentor a team of financial operations professionals with clear goals, accountability, and career development pathways., • Foster a culture of collaboration, ownership, and continuous improvement within the team., • Collaborate Across Functions to Align Financial Process, • Serve as the key liaison between Finance and departments such as Sales, Legal, Supply Chain, and Operations to align financial processes with business activities., • Partner with Accounting and FP&A teams to ensure seamless integration between operational finance and broader financial planningEnsure adherence to regulatory standards, internal controls, and audit requirements across all financial operations., • Optimize cash flow by improving collections, managing vendor payments, and maintaining liquidity., • Provide insights to support budgeting, forecasting, and financial planning efforts., • Partner with cross-functional stakeholders to support and enhance the end-to-end vendor management process, including onboarding, compliance, data integrity, and issue resolution., • Ensure adherence to regulatory standards, internal controls, and audit requirements across all financial operations., • Optimize cash flow by improving collections, managing vendor payments, and maintaining liquidity., • Provide insights to support budgeting, forecasting, and financial planning efforts., • Partner with cross-functional stakeholders to support and enhance the end-to-end vendor management process, including onboarding, compliance, data integrity, and issue resolution., • Financial Operations Expertise, • Deep understanding of Accounts Payable (AP), Accounts Receivable (AR), and Revenue Operations, including billing, collections, disbursements, and revenue recognition principles., • Proven experience designing and managing scalable financial workflows, including process documentation, internal controls, and compliance protocols., • Operational Systems and Automation, • Proficient in leveraging ERP platforms (e.g., NetSuite, SAP, Oracle) to drive operational efficiency, reporting, and integration across departments., • Familiarity with financial automation tools, billing systems, and workflow platforms to improve accuracy, reduce manual tasks, and support growth., • Cash Flow and Working Capital Management, • Strong command of cash flow forecasting, working capital optimization, and best practices for managing payment cycles and collections., • Ability to balance liquidity needs with operational demands and vendor/customer relationship considerations, • Leadership and People Management, • Demonstrated success in building and leading high-performing teams, with a focus on empowerment, accountability, and professional growth., • Skilled in resource planning, goal setting, and performance management to drive alignment and efficiency., • Cross-Functional Collaboration, • Strong ability to partner with internal teams including Sales, Procurement, Legal, and Accounting to ensure financial operations are aligned with business goals and contractual obligations., • Experienced in leading cross-functional initiatives that require operational insight, change management, and clear communication., • Analytical and Process-Oriented Thinking, • Exceptional analytical skills to assess financial performance, identify trends, and make data-driven decisions., • Process-minded with a passion for continuous improvement, capable of identifying operational bottlenecks and implementing sustainable solutions., • Communication and Influence, • Excellent communication skills, with the ability to present operational insights to executive leadership and articulate complex processes clearly to non-financial stakeholders., • Strong business acumen and the ability to influence strategic decisions by translating operational metrics into organizational impact. Certifications/Licenses, Education, and Experience • Certified Public Accountant (CPA) preferred, candidates with significant experience in financial operations leadership will be considered without certification., • Required:, • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field., • Minimum of 8 years of progressive experience in financial operations, including 3–5 years in a leadership role overseeing Accounts Payable (AP), Accounts Receivable (AR), and/or Revenue Operations., • Demonstrated expertise in managing transactional finance functions, including billing, collections, cash application, AP, and AR., • Strong understanding of financial operations processes, internal controls, compliance requirements, and policy implementation., • Hands-on experience with ERP systems such as NetSuite, SAP, Workday, or Oracle, and tools supporting billing, collections, or process automation., • Proven ability to lead and develop high-performing teams, manage workloads, and foster a culture of continuous improvement., • Exceptional analytical, organizational, and problem-solving skills with a focus on operational accuracy and efficiency., • Excellent communication and collaboration abilities, with experience working cross-functionally across Finance, Sales, Procurement, and IT., • Preferred:, • Proven track record in a senior financial operations leadership role, with direct accountability for Accounts Payable, Accounts Receivable, and/or Revenue operations., • Demonstrated success in building and scaling financial operations within high-growth or dynamic environments., • Experience leading ERP system implementations or major financial technology upgrades, with a focus on automation and cross-functional integration., • Familiarity with global operational finance, including centralized/shared service models, global payment structures, and cross-border transaction workflows., • Experience implementing or optimizing a Purchase Order (PO) process, ensuring alignment with procurement, budget controls, and financial reporting., • Deep knowledge of end-to-end order-to-cash and procure-to-pay processes, including internal controls, performance metrics, and policy development., • Exposure to M&A activities, including operational due diligence, post-acquisition integration, or financial process harmonization., • Comfortable working in data-rich environments, with the ability to lead teams in analytics, reporting, and KPI development to support decision-making., • Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment., • Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role., • Physical demands associated with this position Include: The ability to use keyboards and other computer equipment. The expected base salary range for this role is $130,000–$180,000 USD per year. In addition to base salary, this role is eligible for an annual discretionary bonus as part of its overall cash compensation. • Paid Time Off (PTO) and Company Paid Holidays, • 100% Employer paid medical, dental, and vision insurance plan options, • Health Savings Account and Flexible Spending Accounts, • Bi-weekly HSA employer contribution, • Company paid Short-Term Disability and Long-Term Disability, • 401(k) Retirement Plan, with Company Match Diversity & Inclusion We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to: ___

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As the Field CTO, Public Sector at GitLab, you will serve as a trusted technical advisor for public sector customers and prospects, helping them connect DevSecOps strategy, security, and compliance goals to real business and mission outcomes. You will work closely with executive stakeholders during the pre-sales process, offering strategic guidance on how GitLab can support secure software delivery, modernization efforts, and platform adoption across complex environments. In this role, you will combine technical depth with executive level customer communication. You will build relationships with customer and prospect leaders such as Chief Information Security Officers, Chief Security Officers, Chief Technology Officers, and chief security architects, while also partnering across GitLab with sales, marketing, and product teams. Your perspective from the field will help shape customer conversations, influence go-to-market strategy, and inform how GitLab continues to serve public sector organizations. Note: This is an individual contributor, customer-facing technical advisory role; it does not include direct people management responsibilities. This role is well suited for someone who enjoys operating at the intersection of technology strategy, customer engagement, and market leadership. You will help customers understand the value of our AI Powered DevSecOps platform, contribute to industry conversations around standards and guidance (AI in particular), and represent GitLab in a way that reflects our values of transparency, collaboration, and results. • Engage with customers in a technical consulting and advisory role during the pre-sales process, providing technical assistance and strategic guidance., • Deliver executive-level thought leadership on DevSecOps, security, and compliance for strategic public sector opportunities, including new and growth accounts., • Build and maintain relationships with customer leaders such as Chief Information Security Officers, Chief Security Officers, Chief Technology Officers, and chief security architects., • Partner with the marketing team to develop content and support media engagement opportunities that increase awareness of GitLab in the public sector market., • Educate customers on the value of the GitLab platform and related technologies, and support conversations across multiple levels of the organization to help enable successful deployment., • Assist with requests for information and responses related to government publications and public-private partnership opportunities., • Participate in and contribute to working groups connected to government publications, standards, and demonstrations., • Curate and communicate public sector field feedback, collaborate on prioritization with marketing and product teams, and contribute to sales strategy, playbooks, enablement, and reusable technical content for the field (podcasts, etc)., • Significant experience in DevSecOps, AI and AI policy in government, information technology security, or closely related areas., • Experience selling to, supporting, or working within the public sector., • Experience creating technical marketing content and materials independently., • Experience delivering security, cybersecurity, compliance-related solutions, or assessments., • Knowledge of software development tools, practices, methodologies, and the end-to-end software development lifecycle., • Understanding of continuous integration and continuous deployment, along with modern software development or operations practices., • Experience with cloud computing and related technologies and practices., • Strong verbal, written, and presentation skills, with the ability to communicate technical strategy effectively to audiences ranging from executives to engineers., • Ability to coordinate across time zones and adapt schedules to customer and internal stakeholder needs., • Experience in technical pre-sales or a comparable customer-facing information technology role. The Field CTO, Public Sector role works across customer-facing and internal teams to help GitLab meet the needs of public sector organizations with clarity, credibility, and deep technical insight. This role partners closely with sales, solutions, marketing, and product stakeholders to represent customer priorities, strengthen technical strategy in the field, and support GitLab's position in a highly regulated and mission-driven market. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $138,000 - $297,000 USD How GitLab Supports Full-Time Employees • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Company Overview:Age of Learning® is the leading developer of engaging and effective Pre-K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company’s research-based curriculum, developed by education experts, includes the award-winning programs ___® Early Learning Academy and Adventure Academy™, as well as the adaptive, personalized school solutions, My Math Academy®, My Reading Academy®, and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit ___. Summary:As we expand our global reach and increase our educational impact of our programs, the Age of Learning School Division is looking to add to our team! Presently, our Customer Success team is in search of a passionate, highly detailed driven, self-motivated, and collaborative individual to take on the Customer Success Associate role. • Act as the first line of communication for customer inquiries, providing timely, accurate, and friendly support., • Build strong working relationships with educators, administrators, and program leaders., • Conduct routine customer outreach to support adoption, usage, and engagement., • Assist with onboarding processes by preparing materials, coordinating setup, and supporting training sessions led by CSMs., • Lead introductory or “refresher” product trainings as proficiency increases., • Document onboarding milestones and ensure customers are progressing toward successful implementation., • Log, track, and resolve customer issues while ensuring a smooth handoff to technical teams when needed., • Identify recurring issues and surface insights to improve internal processes and customer experience., • Monitor customer usage data to identify trends and potential risks., • Contribute to customer health reporting and flag at-risk accounts to the Customer Success Manager team., • Maintain accurate and up-to-date CRM documentation (Salesforce, HubSpot, etc.)., • Partner closely with CSMs to support account planning, customer communications, and success strategies., • Work with Product, Support, and Implementation teams to advocate for customer needs., • Participate in team meetings, process improvement initiatives, and training sessions., • Excellent active listening and communication skills, • Experience implementing (vendor or customer) cloud-based, platform products., • 1-2 years experience preferred in K-12 school district instructional roles, • Strong demonstrated service-delivery experience with educational SaaS solutions, • Excellent written and verbal communication and interpersonal skills., • Ability to diagnose common customer needs and issues, and to translate those needs into actionable solutions., • Ability to communicate and interact with employees and customers at all levels, including the ability to give clear precise instructions that are readily understandable by non-technical users, • Highly organized, self-directed, and process-orientated with the ability to direct multiple projects simultaneously., • Detail-oriented, with strong organizational skills., • Ability and willingness to travel 30-40% average and up to 50% during peak, back-to-school period (August - October).

About Us! Founded in 2002, Raptor has partnered with more than 60,000 schools in 55 different countries, including 5,300+ K-12 US school districts, to provide integrated visitor, volunteer, attendance, dismissal, emergency management, and safeguarding software and services covering the complete spectrum of school and student safety. We are passionate about our mission to protect every child, every school, every day! About the Role Reporting to the Sr. Director of QA and DevSecOps, the Lead DevSecOps Engineer will drive the design, automation, and continuous improvement of secure cloud infrastructure and delivery pipelines across our Azure ecosystem. This player-coach role combines deep technical expertise with hands-on leadership, guiding a team of DevSecOps engineers to strengthen the security, reliability, and velocity of our software delivery lifecycle. The ideal candidate will drive operational excellence across our Azure-based infrastructure, champion best practices in security and deployment automation, and foster a culture of continuous improvement. You will partner closely with Development, QA, and InfoSec teams to embed security, compliance, and observability across our CI/CD processes—supporting both legacy .NET applications and modern microservices hosted in Azure. The ideal candidate will lead by example through technical contributions, mentorship, and adherence to organizational standards for speed, security, and efficiency. Responsibilities • Leadership and Mentorship: Guide a team of four DevSecOps engineers, promoting best practices in automation, security, and reliability., • Secure CI/CD Pipelines: Maintain GitLab-based pipelines, ensuring consistent integration of security scans, automated testing, and compliance gates., • Infrastructure as Code: Develop and maintain infrastructure through Terraform, enabling repeatable and auditable environment provisioning., • Cloud Operations: Architect, automate, and manage infrastructure in Azure (primary) with some AWS exposure, supporting hybrid and microservices deployments., • Monitoring and Observability: Implement and optimize alerting and performance monitoring through New Relic to ensure high availability and rapid incident response., • Security Integration and Automation: Partner with InfoSec to implement automated vulnerability scanning, key and secret management (Azure Key Vault), and continuous configuration monitoring aligned with SOC 2 and ISO 27001 standards., • Change Management & Compliance: Enforce disciplined change control, versioning, and deployment approvals in alignment with security and audit requirements., • Continuous Improvement: Identify opportunities to enhance delivery velocity, system resilience, and cost efficiency across the DevSecOps toolchain., • Incident Response: Participate in on-call rotation to support production environments and coordinate root-cause analysis and remediation., • Engineering Enablement: Work closely with Engineers to design scalable DevSecOps solutions that accelerate delivery, improve reliability, and enhance developer productivity., • Workflow Optimization: Streamline CI/CD processes and reduce friction through automation and tooling improvements., • Cloud Migration: Lead cloud migration initiatives ensuring secure, scalable, and cost-efficient operations across Azure and AWS., • FinOps & Cost Optimization: Manage and optimize cloud spend through FinOps methodologies and resource utilization monitoring., • Modern DevOps Practices: Champion trunk-based development, shift-left implementation and automated quality gates to improve software delivery maturity Qualifications • Senior level experience (combined 10+ years) in DevSecOps, DevOps, CloudOps, Site Reliability position(s), • Served in a mentor or leadership position – either formally or informally, • Willing to travel to the Houston office twice per year, • Deep hands-on experience with Microsoft Azure services including AKS, Key Vault, Application Configuration, Service Bus, and Azure SQL, • Proven experience managing .NET applications across both monolithic and microservices architectures for a SAAS platform, • Deep hands-on expertise with Azure (primary) and familiarity with AWS environments, • Strong proficiency in GitLab CI/CD, • Demonstrated skill in Infrastructure as Code using Terraform, • Solid understanding of containerization and orchestration (Docker, Kubernetes, AKS), • Experience implementing security automation, including SAST/DAST, secrets management, and compliance reporting, • Knowledge of cloud networking, IAM, and identity management (Azure AD, VNet, NSGs), • Proficiency in scripting (PowerShell, Bash, or Python), • Excellent communication skills and ability to collaborate across development, QA, and InfoSec teams Preferred Qualifications • Experience migrating from Jenkins, • Experience supporting SOC 2 or ISO 27001 audit readiness and evidence collection, • Familiarity with multi-cloud governance, cost optimization, and infrastructure monitoring best practices, • Prior experience mentoring or leading a small technical team in a DevSecOps or SRE function, • Bachelor’s degree in Computer Science, Information Security, or related field What's in it for you? • You will have the opportunity to shape DevSecOps standards and automation across a growing SaaS platform, • You will provide hands-on leadership of an established team driving meaningful transformation in delivery and security practices, • You will enjoy a modern technology stack and collaborative cross-functional culture, • You will join the gold standard in school safety software, • You will join a company where innovation and customer collaboration are part of what drives new product development to help keep kids safe., • You will work with diverse teams made up of some of the best minds in the industry., • You will exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities for our employees., • You will have access to a robust benefits package that includes: Remote-first philosophy * Flexible paid time off * Paid parental leave * 11 Paid holidays per year * Workplace flexibility * Affordable health coverage (medical, dental, vision), paid 100% for employee only medical * 401(k) employer contribution to help you plan for the future * Company paid life insurance, STD, and LTD If you are a resident of California, Colorado, New Jersey, New York or Washington, please reach out to ___ for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis. Raptor Technologies is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.

About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the ___. We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold. Job Summary Our Product team builds and scales Toptal’s platform and products, working closely with our Operations and Engineering teams to support the organization’s growth. We embrace a data-focused approach to ensure each initiative on our product roadmap delivers a meaningful impact on our business and users. Our innovative technology platform enables us to deliver on-demand talent, without losing a human touch. Are you a customer-centric Senior Product Manager with a proven track record of taking ownership and delivering results in a fast-paced, dynamic environment? We’re looking for a self-starting Senior Product Manager to drive innovation at Toptal by building and scaling AI-driven products that expand the breadth and depth of our product and service offering. As a Senior Product Manager, you will lead a team of engineers while working cross-functionally with Engineering, Design, and other Product Managers to define, build, and launch mission-critical initiatives built on Toptal’s AI platform. We need someone to drive end-to-end product discovery and delivery, using user research, data, and cross-functional collaboration to identify new opportunities and deliver impactful solutions. If you have a knack for building high-quality, extremely impactful products, we want you on our team! This is a remote position. Resumes and communication must be submitted in English. Responsibilities: The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills. · Own and lead all aspects of an established agile team, including backlog grooming, prioritization, and cross-functional coordination, with a focus on delivering AI-driven product capabilities.· Translate AI platform capabilities into customer-facing, talent-facing, and internal product experiences that deliver measurable business value.· Responsible for defining the scope of new product features and ongoing feature improvements.· Write and prioritize user stories and define acceptance criteria.· Establish and maintain a high level of credibility with internal and external partners.· Break down complex problems and use data, analytics, and user research to inform product direction and validate AI-driven solutions.· Track progress, assess risks, coordinate delivery, and actively communicate contingency and mitigation plans for the team.· Run various ad-hoc research and business analyses to assess opportunities and risks.· Take ownership of identifying and solving complex product challenges that align with both short-term goals and long-term strategic initiatives. In the first week, expect to: · Onboard and integrate into Toptal while independently starting to study and learn the Toptal product suite.· Become acquainted with your product area, the product goals, and those you will partner with. In the first month, expect to: · Work cross-functionally and with other Product Managers to organize and prioritize your high-level roadmap and backlog.· Start collaborating closely with your development team.· Takeover all in-flight and planned initiatives. In the first three months, expect to: · Own a product category, working collaboratively to complete quarterly planning and set objectives.· While exercising discretion and independent judgment, launch AI-driven features that deliver measurable business impact.· Be fully embedded into and own a development team.· Monitor and measure the success of your initiatives against company goals.· Continuously improve the team’s processes through meaningful contributions. In the first six months, expect to: · Work alongside other Product Managers to discover new product opportunities for your backlog.· Develop a repeatable model for delivering upon our roadmap initiatives.· Work across the Product team to measure and refine the roadmap, backlog, and processes to make improvements over time.· Constantly re-evaluate your roadmap’s alignment with the strategic goals of the business, adjusting where necessary. In the first year, expect to: · Deliver your roadmap priorities and promises.· Ensure your team has an incredible record of building impactful products in a timely and elegant fashion.· Work cross-functionally to scale your team to meet the growing needs of our business and our users. Qualifications and Job Requirements: · Bachelor’s degree is required, preferably in a technical discipline.· At least 3 years of proven software product management experience.· Proven ability to lead products end-to-end from early discovery and zero-to-one development through launch, iteration, and scale, even in ambiguous environments.· Proven experience managing the development and launch of mobile, desktop, and web applications across the full product lifecycle is a plus.· Knowledge of AI product development processes and best practices.· Experience designing, launching, and iterating on AI-driven product features and workflows that deliver measurable business outcomes.· Experience designing and launching AI-powered product features that improved engagement, efficiency, and measurable business outcomes.· Experience building and orchestrating intelligent workflows by connecting systems and automation tools to solve problems at scale.· Experience with third-party system integrations is a plus.· Comfortable working with SQL or spreadsheets to analyze data, as well as conducting research with internal and external users.· Strong expertise in using data to make decisions with a variety of tools and methodologies to gather and synthesize information.· Ability to creatively craft solutions through data and a customer-centric approach.· Ability to build wireframes and mockups, with an aptitude for keeping things simple.· Be meticulous and have a high bar for quality when writing user stories, reviewing designs, brainstorming technical approaches, and testing a feature before it is released.· Be humble, willing to learn, and do whatever is needed to help us accomplish our goals.· Experience using agile development methodologies with globally distributed teams and the ability to keep up with a fast-paced and global company.· Outstanding written and verbal communication skills.· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.· You thrive in environments where you are empowered to lead by doing, working directly with users, data, and your team to make progress and drive results.· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do. Essential Job Functions · Regularly and reliably attend scheduled virtual team meetings on camera.· Work independently with minimal supervision.· Use all required digital collaboration tools.· Prioritize and self-manage workflows and deadlines. US FLSA Classification: Full-Time/ExemptFor candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.

Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com. Position Overview The Manager, Technical Support, will build and lead our new Technical Support function as we transition to a SaaS ready, tiered support model. This role is responsible for building and managing a high performing technical team dedicated to cloud service health, API and customization incidents, platform reliability, and problem management. This role is customer-facing when necessary and requires extensive experience communicating directly with senior business and technical leaders in our customer base. The successful candidate must demonstrate confidence in high-stakes conversations, including executive briefings, incident updates, and postmortem reviews. The Technical Support Manager partners closely with the Technical Product Manager to improve triage quality, gatekeep engineering effort, and convert recurring incidents into systemic product and platform improvements. Work Arrangement: Remote Responsibilities • Build, lead, and coach the Technical Support team., • Own technical case management, including MTTR, SLA performance, prioritization, communication., • Implement end-to-end case ownership, ensuring zero “ping-ponging” between teams., • Build and maintain operational runbooks, SOPs, and service workflows for the technical track., • Act as incident commander during Sev-1 and Sev-2 events., • Oversee technical investigation and resolution for:, • Cloud service interruptions, • API failures and integration issues, • Customizations/configured logic incidents, • Platform performance degradation, • Perform and review RCAs, trend analysis, and corrective/preventive actions., • Serve as a customer facing technical leader during escalations., • Deliver concise, Executive-ready summaries to senior business and technical stakeholders., • Participate in customer incident calls, debriefs, and roadmap discussions., • Act as the technical point of contact when Support requires senior leadership presence., • Validate escalations prior to Engineering handoff; ensure complete triage, reproducible steps, logs, and metadata., • Partner with the TPM on prioritization, defect intake, and technical debt grooming., • Identify recurring incidents and drive durable product improvements., • Use AI triage to improve routing accuracy between Functional and Technical Support., • Collaborate with the TPM to implement AI clustering for “silent” platform issues., • Oversee AI deflection for common configuration and how-to issues., • Perform other duties as assigned to support departmental and company objectives. Qualifications • Bachelor's Degree in STEM field or equivalent experience., • 6–8 years of experience in SaaS technical support, SRE, escalations engineering, or incident response. 5+ years managing technical teams in a tiered or escalations model., • Extensive customer facing experience interacting with C level stakeholders, senior business leaders, and technical leadership teams, • Deep understanding of cloud architectures, observability, APIs, logs, and troubleshooting methodologies., • Strong background in incident and problem management (RCA, CAPA, PIRs)., • Experience collaborating with engineering and product on defect intake and prioritization., • Ability to travel up <10% as business needs require., • Role requires the following physical capacity: Sedentary: primarily desk/computer work., • Must be legally authorized to work in United States; Elite does not provide employment sponsorship for this position. Benefits: • Competitive Compensation Package ($140,000 - $175,000 base salary + variable component), • Comprehensive Healthcare Coverage (Health, Dental, Vision), • Retirement Savings Plan with an Employer Contribution, • Professional Development Opportunities, • Time Off, • Wellness Initiatives, • Employee Assistance Program, • Generous Global Parental Leave, • Calm, free premium subscription, • Employee Discount Program Please note that we do not offer sponsorship for this position. Additional Information At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter. In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment. Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma. As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. We are not accepting applications submitted through recruiting agencies.

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. The Senior Accounts Receivable Specialist will report to the Manager, Accounts Receivable and be instrumental in ensuring the accuracy and integrity of the company's Customer Master, invoicing and billing records. The Senior Accounts Receivable Specialist is responsible for performing, overseeing, and reviewing a variety of AR activities at various levels of complexity to ensure the accuracy and integrity of our financial records and compliance with relevant regulations. The Senior Accounts Receivable Specialist will own the end-to-end accounts receivable cycle, focusing on complex customer invoicing, strategic collections, and account reconciliation. What You'll Do: • Manage the full invoicing cycle, ensuring timely and accurate generation of customer invoices and successful transmission to our customers., • Serve as a key liaison between Sales, Legal, and Engineering to ensure alignment on product strategy, technical requirements, and customer needs., • Oversee the daily work and performance of the assigned offshore teammates, ensuring adherence to company policies, service-level agreements (SLAs), and quality standards., • Monitor the customer aging report and invoicing systems (portals) on a regular basis, while proactively communicating account activity with customers and reducing DSO., • Communicate directly with customers regarding past due or open balances on account with specific intent to maintain balances as current., • Perform complex AR reconciliations for customer accounts, investigating and resolving billing discrepancies, unapplied cash, and disputed amounts promptly., • Ensure completeness and accuracy of Customer Master Data, Invoices, and supporting documentation., • Complete and review Financial Due Diligence packages related to new invoicing requests as well as Change Orders for existing customers., • Review utilization as needed and partner with Sales to ensure sustained positive customer experience., • Support internal and external audit requests, providing documentation and supporting workpapers as needed., • Drive change by proactively identifying opportunities for process automation and continuous improvement across all AR functions to ensure scalability as the company grows., • Document business processes and accounting policies to maintain and strengthen internal controls. What You Have: • 5+ years of progressive Accounts Receivable experience in a high volume, customer-centric environment., • Strong experience with ERP systems (e.g., NetSuite) as well as invoicing systems (Invoiced/Flywire) and third party portals (ex:Coupa, Ariba, etc.), • Advanced proficiency in Excel and data analysis tools., • Excellent communication skills and ability to collaborate effectively across time zones and departments., • Strong attention to detail, problem-solving ability, and commitment to accuracy. The national total target cash compensation range for this position, including base salary and bonus target, is $72,000-$98,000 annually.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know! ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, ___ (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our ___ #BI-Remote

Thanx is a leading loyalty and guest engagement platform that empowers regional and national restaurant brands to grow customer lifetime value. Our platform combines lifecycle marketing automations with innovative loyalty tools, focusing on access, status, and personalization instead of rote discounts. Powered by our proprietary credit card tokenization technology, Thanx captures accurate purchase data at scale, driving our CRM suite and powering high-conversion ordering experiences on both web and app. We were honored as one of Nation’s Restaurant News’ ___ top 50 innovators in food service. Backed by over $30M in investment from industry-leading VCs like M33 Growth, Ribbit Capital, and Sequoia Capital, Thanx has a thriving culture of trust, autonomy, and internal growth. Our values — Think Boldly, Execute Reliably, Focus on What Matters, Lead Virtually, Encourage Diverse Perspectives, and Say “Thanx” Genuinely — are key to our success, resulting in strong employee tenure and an impressive alumni network. We’re looking for a highly organized, detail-oriented Staff Accountant to support our Finance team. This role is ideal for someone with early-career experience who is ready to take on more ownership and expand their exposure across the full accounting cycle. You will play a key role in day-to-day accounting operations across accounts payable, accounts receivable, and general ledger processes, while gaining hands-on experience in month-end close, reporting, tax, and audit. You’ll also partner cross-functionally to support revenue-related workflows and ensure accuracy across financial and operational systems. We’re especially excited about candidates who are interested in leveraging automation and emerging AI tools to improve efficiency, reduce manual work, and help modernize accounting processes as we scale. • Manage accounts payable processes, including invoice review, coding, and vendor coordination, • Support accounts receivable, including billing, payment tracking, and resolving discrepancies, • Assist with collections efforts and partner with internal teams on outstanding balances, • Maintain accurate financial records and ensure proper documentation, • Partner with Finance and GTM teams to support billing and revenue workflows tied to Salesforce, • Ensure accuracy and completeness of customer, contract, and billing data across systems, • Assist in reconciling data between Salesforce and accounting systems to support revenue reporting, • Help improve processes and data integrity across revenue and finance systems, • Prepare journal entries and perform account reconciliations, • Support and gradually take ownership of portions of the monthly close process, • Assist in preparing financial reports and internal reporting packages, • Help ensure accuracy and completeness of financial data, • Assist in preparing schedules and documentation for tax filings, • Support external audits by organizing records and responding to auditor requests, • Help maintain compliance with accounting policies and internal controls, • Maintain accuracy of accounting systems and financial data, • Identify opportunities to automate workflows and reduce manual processes using tools and AI, • Support implementation of process improvements across accounting and revenue operations, • Document accounting workflows and ensure processes are consistently followed, • 1–3 years of accounting, finance, or related experience, • Bachelor’s degree in Accounting, Finance, or a related field, • Strong understanding of basic accounting principles (GAAP exposure preferred), • Experience supporting AP, AR, or general ledger processes, • Experience working with or supporting CRM systems (Salesforce preferred), • Proficiency in Excel or Google Sheets (required), • Interest in automation, systems, or AI tools to improve workflows, • Strong attention to detail and organizational skills, • Ability to manage multiple priorities and meet deadlines, • Clear communication skills and ability to work cross-functionally, • Accounting operations (AP, AR, reconciliations) are completed accurately and on time, • Revenue-related data across Salesforce and accounting systems is accurate and reliable, • You take ownership of portions of the month-end close process, • Financial data is organized, consistent, and audit-ready, • You proactively identify opportunities to automate and improve accounting processes Thanx uses structured internal levelling and location-based compensation. Final levelling and compensation are determined through the interview process based on experience, scope, and work location, and any offer will align with the appropriate range. Application Process: • This position is an existing vacancy., • We may use artificial intelligence (AI) tools to assist in screening or assessing applications; human review will always remain part of the process. Ready to change your life? Apply now! We are proud to be an Equal Employment Opportunity company. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Thanx will consider qualified applicants with arrest or conviction records for employment in a manner consistent with local requirements.

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$240M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale. The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster. The Senior Director of Product Marketing – AI for Testing & Resilience and AI for Cost & Optimization is a senior leadership role responsible for one of Harness’s largest and fastest-growing businesses, driving tens of millions of dollars in pipeline and revenue. You will operate as both a people leader and a hands-on product marketing leader, managing a team of PMMs while also serving as the individual contributor owner for key flagship products. This role reports to the Chief Marketing Officer and partners closely with Product, Sales, Analyst Relations, and executive leadership across the company. This is a build-and-evolve role, not a maintenance role. You will help shape how product marketing operates as Harness continues to scale its AI-native platform. • Define and evolve the positioning and narrative for AI for Testing & Resilience and AI for Cost & Optimization, • Establish clear “why we win” messaging across products, personas, and buying motions, • Influence roadmap prioritization, launch sequencing, and go-to-market strategy, • Ensure alignment across product, sales, marketing, and executive leadership As an IC, you will directly own product marketing for: • Chaos Engineering, • AI SRE, • AI Test Automation This includes: • Positioning and messaging, • Go-to-market strategy and launches, • Competitive differentiation, • Sales enablement and field readiness, • Customer proof points, demos, and case studies You are expected to be a subject-matter expert and a trusted voice internally and externally. • Manage and develop a team of PMMs across:, • Feature Management & Experimentation (FME), • Software Engineering Insights (SEI), • Cloud Cost Management (CCM), • Set priorities, coach performance, and raise the bar on PMM craft and impact, • Ensure consistency and cohesion across narratives, launches, and GTM execution, • Scale the team and operating model as the business grows, • Drive pipeline creation, expansion, and competitive displacement across owned value drivers, • Partner closely with Sales, Solutions Engineering, and Field Marketing, • Ensure launches translate into adoption, usage, and revenue, • Treat content, demos, and events as revenue-driving assets, • Serve as a public-facing leader through customer conversations, events, and thought leadership, • Partner closely with Analyst Relations on narrative development and briefings, • 12+ years of experience in product marketing, with senior leadership experience in B2B SaaS, • Proven ability to own large product portfolios or company-level value drivers, • Comfortable operating as both a people manager and an individual contributor, • Strong executive-ready communication and storytelling skills, • Deep empathy for technical buyers (SREs, DevOps, Platform, FinOps, and Engineering leaders), • Experience driving GTM strategy tied directly to pipeline and revenue outcomes, • Highly organized, opinionated, and execution-focused Nice to have • Experience with DevOps platforms, cloud infrastructure, reliability engineering, or FinOps, • Background in AI-native or data-driven products, • Experience partnering with Analyst Relations and executive stakeholders, • Remote within the U.S or Hybrid from one of our U.S offices (San Francisco, Dallas, Chicago, Boston, NYC), • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement The anticipated base salary range for this position is between $230,000 and $255,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: ___. Pay transparency$230,000—$255,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

Customer Service Professional- Part time weekends Voice Systems Engineering (VSE) is a dynamic organization fueled by entrepreneurial spirit and a collective drive to make a positive impact on people's lives. With a focus on advisor-based technology platforms, our marketplaces span diverse service verticals, including psychic guidance and wellness. Our vision at VSE centers on the belief that when talented individuals unite, possibilities become limitless. Rooted in a remote-first environment, we've cultivated a culture that embraces diversity, equity, work-life balance, and a true sense of belonging. We are seeking a passionate Customer Relationship Agent who can deliver exceptional customer service and build lasting customer relationships. You should be an expert at conveying enthusiastic compassion with the sound of your voice. In this role, you will play a crucial part in ensuring our customers have seamless, one-call resolutions and a personalized experience that drives retention and satisfaction. This position is to cover Friday, Saturday and Sunday from 5PM EST to 1AM EST. You must have prior experience working a call center position. What You Will Contribute: * Providing outstanding customer service by listening carefully to their concerns, empathizing with their needs, and offering creative solutions that aim for one-call resolutions. * Supporting customers in creating new accounts, addressing any issues, and ensuring a memorable experience with our service. * Guiding customers in choosing the right service provider for their needs, ensuring that every interaction is positive and leaves a lasting impression. * Collaborating effectively with customers, fellow agents, and other departments to solve problems quickly and enhance the overall customer experience. * Staying up to speed with the latest products, services, and offerings to better support customers and deliver timely, relevant solutions. * Effectively navigating and adapting to a wide range of customer personalities, identifying the best approach to ensure each individual feels heard, respected, and valued, ultimately leading to a positive and successful interaction. * Proactively communicating and collaborating with other teams when a customer issue requires escalation, ensuring that the concern is addressed promptly and with the level of attention it deserves, while keeping the customer informed and satisfied throughout the process. * Taking a proactive role in identifying and implementing new ways to improve customer satisfaction and loyalty, continuously improving our service standards. * Ensuring every customer feels like a VIP. As a Relationship Agent, You Will Enjoy: * Handling inbound customer calls, chats, and emails with professionalism, empathy, and a focus on creating positive, personal connections in every interaction. * Quickly resolving customer issues while maintaining calm, patience, and confidence, ensuring a smooth and efficient process. * Listening attentively to customer concerns, offering tailored solutions, and guiding them to the best possible outcome. * Offering insightful feedback to help improve product offerings, customer interactions, and internal systems. * Communicating effectively across departments to ensure seamless solutions and provide key insights into customer needs and expectations. Your Journey So Far Will Likely Include: * At least 2 years of experience in delivering exceptional, high-touch customer service, particularly in resolving issues on the first contact. * A track record of building strong, ongoing relationships with customers to foster loyalty and drive long-term satisfaction. * The ability to listen actively, remain patient, and offer thoughtful, creative solutions to complex challenges. * Demonstrated success in contributing to a team environment by sharing knowledge, collaborating with others, and providing valuable feedback. * A passion for staying current with product offerings and continuously looking for opportunities to improve customer experience and retention. At VSE the well-being of our people comes first, and we have nurtured a culture that focuses on health and wellness, personal growth, and social responsibility. We celebrate diversity and are committed to creating an inclusive environment of belonging for all employees and applicants. We are an equal opportunity employer. This is a remote based position. We are currently inviting residents of Colorado, Florida, Massachusetts, New Jersey, Ohio, Pennsylvania, Tennessee, Texas, and Washington to apply for this position. You can learn more about life and work at VSE by visiting us ___ Hourly Range: $19 - $22 per hour, depending on experience and expertise. This figure represents our good faith and reasonable estimate of the potential hourly rate for this role. Hourly rate to be determined by the candidate’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. PLEASE NOTE – A VIDEO INTERVIEW WILL BE REQUIRED FOR THIS POSITION

POSITION SUMMARY: In this role, you will collaborate closely with cross-functional teams across Natera to design, build, and launch AI-driven voice solutions that reduce friction, improve service quality, and deliver measurable business impact. If you’re passionate about building the next generation of natural, human-like voice experiences using Generative AI, this is the role for you. PRIMARY RESPONSIBILITIES: * Lead the vision, strategy, and roadmap for Natera’s voice automation initiatives, including AI voice agents, speech-to-text and text-to-speech integrations, and conversational intelligence features. * Identify and prioritize high-value voice automation opportunities across patient, provider, and internal support journeys. * Collaborate with engineering and design teams to define product requirements (PRDs, user stories, user flows) and deliver scalable, high-quality AI voice solutions. * Evaluate and integrate third-party technologies (e.g., LLMs, ASR/TTS engines, voice analytics) to accelerate development and improve performance. * Develop and track success metrics (e.g. accuracy, latency, resolution, NPS) to measure impact and identify continuous improvement opportunities. * Partner with business and operations teams to ensure seamless adoption and workflow integration of new AI features. * Stay ahead of emerging trends in Generative AI, conversational AI, and voice UX to inform product strategy and innovation roadmap. QUALIFICATIONS: * Proven, hands-on experience designing, launching, and scaling voice automation or conversational AI products, such as AI-powered IVRs, virtual assistants, or multimodal LLM voice interfaces. * Deep understanding of Generative AI, LLMs, ASR (Automatic Speech Recognition), TTS (Text-to-Speech), and retrieval-augmented generation (RAG) architectures. * Experience in AI model evaluation, data curation for voice systems, and working with APIs or frameworks such as OpenAI or Anthropic. * Demonstrated ability to translate business needs into AI-driven solutions, with measurable improvements in efficiency, accuracy, or customer experience. * Proven record of driving transformation through AI innovation; adaptable, hands-on, and strategic problem solver. * Excellent cross-functional collaboration skills and ability to work with technical and non-technical stakeholders. * Highly analytical with strong problem-solving skills; comfortable using data (SQL proficiency preferred) to drive product decisions. * Bachelor's degree in computer science, engineering, business or related field. 5+ years of experience in software development, or digital product management. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $120,100 - $150,100 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit ___. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: ___ Please be advised that Natera will reach out to candidates with a @___ email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: