Trabajos remote customer service en Kent, Washington - Page 3Crear alertas

Job Description We rank as #117 in the top 500 remodeler in the U.S.! This is a salaried position Why Choose Attic Projects? At Attic Projects, we are the leaders in our niche market and are experiencing rapid growth in Los Angeles, San Diego, Orange County, San Bernardino County, Riverside County, and North & South Seattle. As a privately-owned company, we prioritize a highly collaborative team to deliver unparalleled solutions to our customers. With our comprehensive training and support, we provide our employees the opportunity to excel in their careers and achieve remarkable personal and professional growth. Joining our team means more than just a job—it's the beginning of a career path into facility management. As you learn our business from the ground up, you'll be preparing to eventually oversee and run an entire branch operation. Role and Responsibilities: As an Assistant General Manager (AGM), you'll report to the Operations (General) Manager at an Attic Projects facility and serve as a bridge between field crews and facility leadership. This role requires hands-on field engagement and supervision along with management training, giving you the experience needed to eventually run operations at the facility level. Key Responsibilities: • Oversee field operations, including insulation, rodent control, and crawl space restoration., • Support training and supervision of crews, ensuring quality and safety standards are achieved., • Operate as crew safety manager and conduct regular site audits., • Manage local vendor relationships and coordinate with corporate inventory strategies., • Handle customer service requests, ensuring timely resolution and positive outcomes., • Verify daily logs, scheduling, and reporting accuracy., • Participate in strategic discussions and provide input on team leadership decisions., • Work alongside leadership to learn headcount planning, budgeting, and vendor management., • Work with the Warehouse Supervisor to ensure material, tools, PPE, and equipment availability., • Via the Warehouse Supervisor, ensure vehicle maintenance and service scheduling compliance. Qualifications: • Valid driver's license with 5 years of clean driving history., • 5+ years of construction supervision and/or related field experience., • 1–2 years' experience with insulation, rodent control, demolition, or related work., • Demonstrated leadership abilities with interest in stepping into management., • Strong organizational, planning, and customer service skills., • Familiarity with OSHA standards, safety protocols, and CRM software (BuilderTrend, Salesforce). Perks and Benefits: • Competitive salary with bonus eligibility, • Advancement opportunities in a growing company, including clear path to General Manager, • Medical, dental, vision (after 90 days), • 401(k) retirement plan (after 90 days), • PTO, holidays, and team-building events, • Company vehicle, tools, and protective gear provided Details: • Full-time, on-site role (not remote), • Monday–Friday, 8–10 hours/day, flexibility required for overtime or weekend needs, • Pay range: $98,000 – $120,000 base and bonus eligible Applying for this position does not require you to meet every single expectation listed. At Attic Projects, we recognize that embracing diverse perspectives is crucial for fostering innovation and achieving success. Therefore, we are dedicated to creating a team that encompasses a wide range of backgrounds, experiences, and skills.Attic Projects is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Job Description Embrace a career with purpose at Nice North America, a subsidiary of Nice S.p.A., an Italian multinational leader in Home and Building Automation. Guided by our vision of creating A World Without Barriers, we develop cutting-edge solutions for smart home control, security, door and gate automation, access control, and more to achieve our mission of Simplifying Everyday Movements. Headquartered in Carlsbad, CA, with several R&D and manufacturing centers and offices throughout the region, Nice is committed to innovation that enhances everyday life. Our team thrives in an environment that fosters continuous learning and professional growth where you’ll collaborate with talented and dynamic individuals every day to create groundbreaking solutions. And, as a global leader, we offer award-winning sales and marketing programs, technical support, and CEU training to the industry’s top partners. Our commitment extends beyond technology development; we also proudly support the Gary Sinise Foundation R.I.S.E. program, helping wounded veterans and their families through specially adapted smart homes. A philanthropic endeavor that truly embodies our corporate mission. Summary: Summary: Reporting to the VP of Engineering for Gate and Door, the Gate Operator Tech Support Specialist will provide post-sales support to the customers via phone or email interactions. This is a customer facing position and requires excellent verbal communication skills. A positive and optimistic approach to helping our customers solve problems is essential to providing a good customer experience. Working closely with the rest of the Technical Support team, the Engineering and Quality groups this position provides valuable information on customer product usage for continuous improvement activities. This opening is in support of our new and existing products and their capability to network with our customers’ systems. Specifically, the HySecurity Commercial, Industrial and Crash gate product lines. Hourly range is $25.00-$35.00 depending on fit for this position, skills and experience. Location: Kent, WA (fully onsite) Primary Responsibilities: • Provides advanced technical support and assistance to customers via email, phone, and/or other remote methods., • Addresses and response to customer inquiries on HySecurity products and services, including installation, operations functions, troubleshooting and maintenance., • Provides customers with preventive maintenance and configuration recommendations to improve product usability and performance., • Documents customer interactions, including details of inquiries, complaints, comments and actions taken in CRM., • Review and provide feedback to the technical writing staff for new product documentation., • Note customer issues with the potential for product or process improvements and providing that information to the Engineering team and Quality teams., • Provide input to the RMA team on returns when special testing is required., • Experience with installation, support, and/or sales of commercial gate operators., • Relevant 2-year degree preferred, experience or other technical certifications will be considered., • 3 or more years’ experience in technical support or other customer facing role., • Knowledge of and ability to troubleshoot Gate Operators and accessories., • Experience with Commercial gate operators and/or hydraulics a plus., • High customer service orientation., • Demonstrate effective telephone communication skills., • Well-developed troubleshooting and analytical skills., • Self-directed with the ability to prioritize workload. Excellent organizational skills., • Ability to quickly learn the various products, their faults and corrections., • Possess the ability to read and interpret blueprints and technical specifications., • Electrical circuit (Low and High voltage) understanding., • Ability to use and instruct on the use of in field electrical diagnostic tools. (multi-meter), • Possess an aptitude for technical concepts and the ability to read and interpret specification sheets., • Skilled in communicating field problems to engineers and quality staff for continuous product improvement., • Demonstrate attention to detail., • Proficiency with Microsoft Office tools. Essential functions of this job require the following minimal physical demands. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essential functions. • Required to sit, talk, or hear; frequently required to use hands to grip or feel; and occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl., • Vision and depth perception suitable for use of utilizing a computer, printer, phone, and keyboard., • Manual dexterity suitable for use of utilizing a computer., • Sufficient personal mobility and physical reflexes which permits the employee to work in an office setting., • Ability to walk and/or climb 5% of the time comfortably, with or without reasonable accommodation., • Ability to sit at a computer for 90% of the time comfortably, with or without reasonable accommodation., • Must be comfortable working in an office environment to include moderate noise levels., • The working area is primarily in an open office setting with reasonable lighting and controlled temperatures. As thinkers and creators, we look at the world with an open mind, engaging with the possibilities and broadening our perspective in an inclusive way. Disclaimer: The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Job incumbents are expected to perform other duties necessary for the effective operation of the position, department, or the business.

Job Description Fuel Your Career with Oberto Snacks! Position: Transportation Manager Type: Onsite, Hybrid 4 days in office, 1 day remote. Location: Kent, WA If you’re looking for a dynamic workplace with exciting opportunities, consider joining Oberto Snacks, Inc. Here’s why you should apply: Innovative Environment: • Oberto offers growth opportunities. Whether you’re starting your career or seeking advancement, we’ve got you covered. OBERTO HISTORY & MISSION: Founded in Seattle by Constantino Oberto in 1918, Oberto Snacks Inc’s future is brighter than ever. With its growing portfolio of brands, each with its own mission, purpose and army of passionate fans, Oberto continues to be one of the nation’s leading and most innovative meat snacks companies. Employing more than 700 food professionals, Oberto’s mission is to empower people to make better choices for a healthier and happier life. As a part of that mission, we strive to provide innovative, delicious, healthy, and convenient protein-packed snacks. ABOUT THE POSITION: The Transportation Manager oversees daily transportation execution, carrier relationships, and delivery service across our retail network. This role is responsible for managing the day-to-day logistics of moving goods efficiently, safely, and cost-effectively from manufacturing sites and distribution centers to retailers, wholesalers, or end consumers. The ideal candidate has strong experience in CPG logistics, excellent carrier management skills, and a proven ability to drive performance through KPIs and cost-control strategies. SCHEDULE: Monday – Friday 9:00am – 5:00pm, this position is a hybrid 4 days in office and Friday’s remote. WAGE: Salary range for this position is $100,000.00 - $120,000.00 annually with a 15% annual bonus subject to all required taxes and withholdings. PRIMARY RESPONSIBILITIES: • Develop and implement transportation strategies aligned with overall supply chain goals., • Manage carrier relationships, negotiating contracts and service levels as needed., • Select, negotiate with, and manage carriers, freight forwarders, and 3PLs., • Monitor carrier performance and compliance with contracts and service level agreements (SLAs)., • Coordinate with warehousing, customer service, and demand planning teams to align transportation needs with business goals., • Track transportation spend and identify opportunities for cost savings without sacrificing service quality., • Use TMS (Transportation Management System) and data analytics to support decision-making and efficiency., • Monitor KPIs such as on-time delivery, cost per mile, driver productivity, and safety metrics. Foster a culture of continuous improvement, accountability, and service excellence., • Bachelor’s degree in supply chain, Logistics, Business Administration, or related field, • 5+ years of transportation or logistics management experience, ideally in a CPG environment., • Experience working with major retailers or e-commerce channels (e.g., Costco, Walmart, Amazon, Target)., • Experience managing inbound or outbound logistics in the food & beverage and/or transportation industry., • Experience with TMS software (e.g., Oracle, E2open), • Strong understanding of freight modes (LTL, FTL, intermodal), carrier networks, and 3PL partnerships., • Proficiency in data analysis and transportation KPIs (OTIF, freight cost per lb, carrier scorecards, etc.)., • Knowledge of freight claims process., • Working knowledge of DOT and FMCSA regulations; import/export experience a plus., • Excellent leadership, communication, and problem-solving skills., • Skilled in freight pricing negotiation., • Proficiency with TMS, fleet management systems, and data analysis tools, • Demonstrates high standards and quality in all endeavors, solid work ethic., • Ability to communicate concepts and give clear direction across all levels of company., • Ability to work effectively with a cross-functional team., • Ability to adapt to a changing environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environment is that of an office environment. This employee regularly works with office equipment, materials, chemicals, and wet floors and with wet equipment when on the production floor. This employee work around high voltage, hot water, and steam • Ability to frequently sit, stand, walk, stoop, kneel, crouch, and crawl, • Physical work includes climbing stairs, etc., • Willing to work in a various-temperature environment, • Ability to handle items under 25lbs or may need to move objects safely and with proper body mechanics., • Ability to frequently talk, hear, and smell, • Ability to frequently reach with hands and arms; use hands to finger, handle or feel objects, tools, or controls ABOUT OBERTO: We offer a creative, diverse, and inclusive workplace environment. We are committed to rewarding our teammates for their hard work, enthusiasm, and professional excellence. BENEFITS: • Excellent benefits including medical, dental, vision, prescription coverage, short term and long-term disability, life insurance and wellness program, Flex spending account., • Flexible Personal Time Off Plan, • 401K Plan with a generous company match, • Annual performance incentive., • 10 Paid holidays, generous paid time off, and paid sick leave., • Tuition Reimbursement, and career growth opportunities, • Discount commuter benefits, • Safety Shoe program, and Safety Glasses program, • Paid Jury Duty, and Bereavement Leave, • Employee Assistance Program, • Legal Services and Pet Insurance, • Employee Referral Program, • Service Award Recognition program, and Employee Recognition program, • Matching Charity Donations, • Pet Insurance, • Oberto Product Discounts, • Basic membership reimbursement to Costco or Sam’s Club. Oberto Snacks is committed to a diverse and inclusive workplace. Oberto Snacks is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veterans’ status, disability, age, or other legally protected status. Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department at (253) 437-6100 or by applying directly on our website at EEO/E-Verify Statements: Oberto Snacks, Inc. is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. Oberto Snacks, Inc. participates in the E-Verify program. **Please note, we do not engage with outside recruiters. All recruitment processes are managed internally by our Talent Acquisition team. Thank you.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Renton & Kent, WA areas (Southeast of Seattle). They are in need of a temporary Helpdesk Support Level I technician. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software. Duties & Responsibilities • Front line defense with customers calling in with technical issues, • Ability to properly hand calls off to more experienced technicians when needed, • Following tickets through the process until closure., • Password resets, • IP Phone setup, • PC setup (i.e. software install, adding domains, etc), • IT equipment installation, • Printer install (Canon/HP), • Assisting onsite technical lead with various IT-related projects., • New User On-boardingQualifications & Requirements, • 2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support, • Preferably has some certifications, such as A+, Security+, Network+, or another equivalent certification., • Experience working in an environment using ticketing software, such as Autotask, Connectwise, or another ticketing system., • Work-related experience with an RMM (Remote Monitoring & Management Solution), such as Ninja, Kaseya, Datto, Continuum, Connectwise, etc., • General understanding of software installation, • General understanding of printer installation, • Excellent customer service skills (courteous, tactful, and professional demeanor)., • Excellent written and verbal communication skills, with experience presenting to groups., • Reliable work ethic.