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Remote Customer Service Representative. As a Customer Service Representative,. To support this client, you should have at least one year of customer service experience.

Job Description Company Profile At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally-native, data-empowered solutions. Our client’s confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team. Finding the right match for this role is a critical aspect of continuing that success. Overview We are currently seeking an experienced Sr. Program Manager, Plan of Record. This role will be responsible for the tracking and read outs for development projects across the organization and ensure alignment between strategy, delivery, and execution across cross-functional teams. This role will also be responsible for establishing and maintaining program management best practices while executing on critical tools and technology required to achieve business objectives. This position is a 6 - 12 month role based in the Philadelphia office working onsite 4 days a week and one day remote. Must be authorized to work in the United States without requiring Visa sponsorship. Duties & Responsibilities • Document program and project deliverables and utilize best practice methodologies, • Plan and monitor the progress of complex programs and multiple workstreams, • Integrate business policies and processes into planning & accountability for project roadmaps and strategy, • Establish risk management, escalation paths, and take corrective measurements, • Build and manage Program business case and budget (as applicable), • Manage and utilizing resources across projects including 3rd party vendor partners, • Facilitate and lead program meetings and manage stakeholders’ communication, • Identify program KPIs to assess impact including pass/fail, adoption and usage, • Coordinate, manage and monitor the workflow of cross-functional teams, • Provide and perform quality assurance checks on project artifacts and deliverables., • Align deliverables (outputs) to the program/project workstream’s “outcome”, • Own overall programs, managing cross-functional resources, ensuring on-time delivery, meeting of budgetary demands, and achievement of business goal, • Consistently exercise informed judgment and discretion in matters of significance Requirements Desired Skills and Experience Candidates must have strong practical experience in program and/or project management, gained through managing complex projects. The candidate must have the following: • Minimum of 10 years strong program/project management experience managing multiple workstreams within the Telecom industry, • Consulting Experience is preferred, • High‑EQ influencer who can ‘right the ship’ and communicate weekly executive‑ready status, • Proven experience experience with creating PowerPoint decks for stakeholders as well as ability to present succinct and meaningful insights and updates, • Strong driving leadership, stakeholder, and management skills, • Good knowledge of resource allocation procedures, • Excellent oral and written communications skills to stakeholders including the ability to influence, strategize and negotiate, • Ability to think analytically and process information quickly, presenting it in a succinct and insightful format suitable for executives, • Direct hands-on proficiency with Microsoft Project, Excel, PowerPoint and SmartSheet are necessary Education/Certifications • Bachelor’s degree is required, ideally in Business, Engineering, or Computer Science, • PMP or PMI certification is preferred, • MBA is highly desired Compensation For individuals assigned and/or hired to work in Colorado, Sand Cherry Associates is required by law to include a reasonable estimate of the compensation range for this role. This compensation range considers a wide range of factors considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. This is a 6 - 12 month engagement with an annualized salary of $120,000 - $150,000. Years of experience, level of education, geographic location, unique skills/qualifications for the specific role and potential certifications can be key factors in the final compensation for this role. Benefits Our team is unique — we are passionate about what we do. At Sand Cherry, our Consultants know they are impacting and shaping our clients’ industries. We recognize our employees for their contributions. Our culture is one of the most friendly and communicative in the consulting industry. Sand Cherry is not a top-heavy organization. We offer the opportunity to be part of a digital workforce. Discover the experience that only comes with self-responsibility in the workplace. Our team members manage their own workloads and are expected to deliver exceptional work for our clients. Professional career growth is one of our main priorities, as we affirm that investing in our Consultants and empowering our people will also deliver the best results and value for our clients.

Job Description As a customer-facing Project Manager in our Professional Services organization, you will be responsible for guiding our customers through the discovery and implementation processes that ensure best utilization of the Bridgeway software suite to improve transactional processing, calculations, and workflows foundational to the success of the customer's business, while guiding our customers through the process of embracing change when moving from one system to another. Our flexible software covers every aspect of fund administration including eligibility, contributions, claims, pension, annuity, and beyond. Your daily responsibilities include aligning projects with business objectives, constructing detailed work plans, managing teams, achieving milestones, monitoring, and adhering to budgets and timeline, and communicating the results to stakeholders. This is a remote position, with travel up to 15% of the time within the U.S. and Canada. East coast candidates preferred. Responsibilities: • Lead client implementations of proprietary software from project kick-off through go-live and transition to support., • Manage communications, escalations, and expectations with internal and external stakeholders., • Develop project plans, regularly monitor and update schedules, budget and project estimates in the online professional services automation solution., • Assume accountability for on time and in budget delivery of projects., • Monitor, evaluate and predict resources needed to reach objectives and manage resources in an effective and efficient manner., • Manage scope against contract deliverables, maintain margin objectives and meet billable utilization objectives., • Identify potential risks affecting budget, timeline and efficiency and develop strategies to mitigate these risks., • Create and maintain a comprehensive project documentation., • Participate in process improvement activities to increase efficiency and speed to market for customer projects., • Perform risk management analysis to reduce project risks., • Collaborate across the enterprise to handle your customer's needs including professional services, sales, support, engineering, technical services/hosting., • Lead and facilitate the requirement gathering, estimating and creation of proposals., • Work with project team to proactively define requirements and coordinate handoff and integration with engineering team work to keep project deliverables on track., • Ensure successful integration of project objectives into client business operations by coordinating training initiatives and ensuring adequate knowledge transfer to Client Services team., • Track performance of the project portfolio against key metrics including identifying areas for improvement and making recommendations for project efficiencies. Qualifications: • 4+ years' experience planning and managing the implementation of enterprise level software or IT consulting projects to external stakeholders, to include ownership of budget and schedule, • Ability to work on challenging projects that require creativity and prioritizing work loads, • Proven ability to solve problems creatively, • Excellent analytical skills, • Strong interpersonal skills and extremely resourceful, • Knowledge of Agile Scrum projects, methods, and principles, • Experience with managing projects using an online professional services automation solution such as Kantata, Netsuite, AdaptiveWork, • Strong MS Office skills, • Bachelor's degree in a related discipline, • Project Management Professional Certification (PMP), preferred Bridgeway is an Equal Opportunity Employer. Bridgeway Benefit Technologies (Bridgeway) seeks job application information from candidates through the Bridgeway corporate website and/or via email with addresses using only the @bridgewaybentech.com domain. In our recruiting practice, we do not extend job offers to candidates we have never spoken with on the phone or in-person. More information about our recruiting practices can be found at

Job Description The Company Friedman Vartolo LLP is a rapidly growing real estate and default services law firm headquartered in New York, with a team of 250+ employees in multiple states across the US. The firm is recognized not only for delivering high-quality legal services, but also for its forward-thinking approach to business and problem-solving. We offer a fast-paced, dynamic firm culture with a start-up feel. The Position We are looking for an experienced Human Resources Generalist to join our HR team. They will provide comprehensive support to the department across several disciplines centered around HR operations, employee development, and performance management. This is an exciting opportunity for a professional who is passionate about HR, values a positive and inclusive workplace culture, and is eager to contribute to a fast-growing firm. The ideal candidate is detail-oriented, service-focused, and thrives in a team environment. This full-time, exempt position reports to the Director of Human Resources and is expected to work out of our Philadelphia office . The standard schedule is 38 hours per week, with hours from 9:00 AM to 6:00 PM Monday through Thursday, and 9:00 AM to 4:00 PM on Fridays, with flexibility to work a hybrid-remote schedule after 90 days of successful employment in good-standing with the firm. Responsibilities • Collaborate with the HR team to complete departmental improvement projects, quarterly goals, and support people-focused initiatives., • Interpret, assist, and advise employees and managers on updated firm procedures and policies., • Respond to employee and manager inquiries in a timely manner regarding HR processes, procedures, and policy interpretations with clarity and professionalism., • Maintain firmwide performance review processes including HRIS management, providing guidance for and communication with respective managers, completion accuracy and timeliness, and status upkeep and reporting., • Provide guidance for managers and employees in navigating the performance review process and corrective action plans for continued development., • Educate, coach, and partner with managers on performance management and employee development goals., • Assist in providing administrative support for the HR Department, including but not limited to document filing, updating employee records, preparing correspondence, forms, reports, and coordinating necessary meetings., • Manage internal reporting requests from various departments; collect, filter, and deliver accurate and timely data., • Support internal and external HR audits by preparing relevant documentation and reports., • Provide timely information and/or education for all levels of the company on HR related processes, procedures, and concerns., • Learn and effectively utilize firm and HR technologies, including the Paycom HRIS, to support day-to-day department operations and reporting needs., • Maintain and update confidential employee records in HRIS and ensure accuracy of employee data and documentation., • Maintain compliance with multi-state employment laws and HR best practices., • Perform various administrative tasks as needed. Requirements • Professional demeanor, positive attitude, and flexible approach to collaboration with staff and leadership., • Knowledge of multi-state employment regulations and requirements., • Excellent communication and customer service skills (verbal and written), • Ability to consistently exercise sound judgment and maintain confidentiality., • Ability to handle employee relations discussions with discretion and nuance., • Ability to be organized, accurate and thorough with strong problem-solving aptitude., • Ability to learn and take initiative to complete a project with pride and precision., • Knowledge of Word, Excel, PowerPoint, Canva, and Constant Contact strongly preferred., • Experience with HRIS, such as Paycom, strongly preferred. Benefits Friedman Vartolo LLP is proud to offer a comprehensive and competitive benefits package designed to support the well-being and security of our team. Our benefits include: • Paid parental leave options, • Short and long-term disability leave options, • Comprehensive medical, dental, and vision insurance, • Flexible Spending Accounts (FSA) and Dependent Care plans, • Commuter benefits including transit, and parking options, • Pet insurance to help care for your furry family members, • 401(k) retirement plans with employer contributions, • Gym and fitness reimbursements to support a healthy lifestyle, • Annual business expense reimbursements for attorneys, • Annual $500 travel budget to attend firm sponsored social events Equal Opportunity Employer Friedman Vartolo LLP is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. ADA Compliance Friedman Vartolo LLP is committed to providing equal employment opportunities and complying with the Americans with Disabilities Act (ADA). We will provide reasonable accommodations to qualified applicants and candidates with disabilities, unless doing so would impose an undue hardship. If you require a reasonable accommodation to complete your application, participate in a job interview, or take part in any stage of the hiring process, please contact our Recruitment Team at . Job Posted by ApplicantPro

Job DescriptionCareer Renew is recruiting for one of its clients a Head of Bank Strategy & Partnerships - thsi is a fully remote role for US-based candidates. We’re building the infrastructure that will help banks work natively with stablecoins, unlocking fast, compliant, and programmable money movement. Regulatory changes and growth in stablecoin use cases are now opening the door for banks to engage directly with stablecoins. They face both a threat to their existing fiat-only business model, and an opportunity to capture growth by supporting stablecoins. But, they are unprepared to deliver the product and tech required to thrive in the tokenized financial system. We provide the answer to this problem. Our platform enables banks to natively support stablecoins with built-in compliance, observability, and safety. We solve the last mile problem, bringing stablecoin access to financial institutions used and trusted by billions of people. We're early, funded, and moving fast. Our founders have deep experience in stablecoins, payments, and high-availability systems; experience built over many years at Solana Labs, a startup stablecoin issuer, Paxos, Google, and Reddit. We have best-of-breed traditional fintech and blockchain investors including Solana Labs. Now, we need a Head of Bank Strategy & Partnerships to build and execute our strategy for engaging with banks. As an early hire, you get to shape the future of the company, stablecoin adoption, and the banking industry. Working at the nexus of stablecoins, payments, and banking will give you unique experience that will supercharge your career. What You'll Do * Create our bank partner strategy, shaping how we go-to-market and build our product. All structures are on the table including traditional customer relationships, deeper partnerships, and even M&A. * Identify partner banks with the right credentials to become a partner * Build a pipeline of early customer demand for the first banks that launch with us * Work closely with the product and engineering team to accelerate product development, integration with banks, and successful launches What We're Looking For * 5+ years of experience at a mid-to-senior role in a fintech or BaaS-friendly bank, with demonstrated understanding of banking operations and decision making * Proven track record building complex financial partnerships from initial contact to signed agreement * Familiarity with banking regulation including BSA/AML, asset/liability management, and liquidity * Experience interacting with product and/or engineering teams building new products * Working knowledge of stablecoins, blockchains, and how they interact with the fiat system for real-world use cases * Strong relationship-building skills with the ability to influence senior leaders as a trusted advisor * Comfortable with ambiguity and excited by early-stage execution * Experience working remote including strong communication skills and an understanding of building remote-first culture Why us? * Be an agent of change: Work at ground zero to drive banking and stablecoin evolution * Flexibility: We have a unique strategy to that anticipates the challenges of working in banking, so you’ll be able to make consistent forward progress * Be early: We're at the zero-to-one stage — your work will define the core product and GTM strategy * Own the problem: You’ll build and execute a strategy, not just implement someone else’s plan * Work closely with founders: High trust, high autonomy environment with a senior team * Strong upside: Competitive comp and meaningful equity * Fully remote: We are a remote-first team We're not building yet another DeFi protocol. We're bringing stablecoins to the heart of traditional finance. If you care about sound systems, clear ownership, and building foundational fintech infrastructure, we’d love to meet you.

Job Description Vice President, Program Operations Division: Community Living & Home Supports (CLHS) Location: Philadelphia, PA | Hybrid (4 days in-office, 1 day remote) About the Role JEVS Human Services is seeking a dynamic and visionary Vice President of Program Operations to lead a portfolio of residential services supporting individuals with intellectual disabilities and behavioral health needs. With oversight of a $25M budget, six direct reports, and a team of 200+ professionals, this leader will shape strategy, strengthen operations, and deliver high-quality, person-centered services that empower individuals to live with greater independence and dignity. The Vice President will serve as a key division leader—driving innovation, ensuring operational excellence, and fostering a culture of collaboration across programs. This role is highly visible, requiring strong leadership, strategic thinking, and a passion for advocacy and partnership. What You’ll Do * Lead with Vision: Set a clear direction for residential services, mobilize staff around division goals, and represent JEVS at the local and state levels. * Drive Operational Excellence: Oversee Community Living Arrangements, Supported Independent Living, and Life Sharing programs serving 150 individuals annually. * Champion Quality & Outcomes: Use data, customer feedback, and best practices to drive continuous improvement and measurable results. * Build & Inspire Teams: Develop leaders, support a unionized workforce, and create a culture of accountability, collaboration, and recognition. * Ensure Fiscal Stewardship: Manage multi-source funding, oversee budgets, and work with Finance and Advancement teams to maintain sustainability and growth. * Strengthen Relationships: Build strong partnerships with funders, regulators, donors, and community stakeholders to advance JEVS’ mission and expand impact. What We’re Looking For * Experience: 5+ years of progressive leadership in human services or a related field, including at least 1 year working directly with individuals with intellectual disabilities and/or autism. * Education: Bachelor’s degree required; Master’s in a related human service field strongly preferred. * Skills & Knowledge: * Deep understanding of residential and support service regulations. * Strong financial and administrative management skills (budgeting, contracts, performance management). * Experience working with labor relations and unionized environments. * Exceptional communication, problem-solving, and change management abilities. * Proven ability to inspire teams and drive organizational growth. * Availability: Ability to work onsite 4 days/week, 1 day remote, with flexibility for evening/weekend emergencies and travel to program sites. Why Join JEVS? At JEVS Human Services, we believe in creating sustainable paths to independence. This is more than a leadership role—it’s an opportunity to transform lives, strengthen communities, and leave a lasting impact. As Vice President of Program Operations, you’ll play a pivotal role in shaping the future of residential services and ensuring every individual we serve has the support to thrive. What’s in it for you: • 401(k), with company match, • Tuition assistance: Available to all employees with at least one year of service, for those enrolled in job-related, accredited, degree or certificate level courses, • Health, Dental, and Vision coverage, • Ample paid vacation and sick time, • 10-12 paid holidays per year, • Pre-tax commuter benefits, • Continuing education, professional development opportunities, retreats, and training, • Wellness workshops and activities and access to the Employee Assistance Program, • Employee referral bonus At JEVS, we are committed to ensuring all our employees feel included, valued, appreciated and free to be who they are at work. We cultivate a culture where differences are valued, and we are putting resources and attention towards improving employee engagement, retention, and promotion of our talented staff. Diversity, inclusion, and equity are core principles that guide how we cultivate leaders, build our teams, and create an environment that is the right fit for JEVS Human Services’ employees, our community partners, and the individuals we serve. For more information about what it’s like to be a part of the JEVS team, visit our careers page at Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided. Please contact your recruiter if you are in need of an accommodation during the interview process. JEVS Human Services is committed to ensuring equal employment opportunities. The Agency will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person’s gender, gender identity, age, race, color, religion, creed, sexual preference or orientation, marital status, national origin, ancestry, citizenship, military status, veteran status, disability, or membership in any other protected group. Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided.

Job Description Turn Your Passion for Travel into a Career! About the Role Were looking for a remote Itinerary and Destination Specialist to help clients plan and book unforgettable travel experiences. From flights and hotels to cruises and tours, youll turn travel dreams into seamless journeys. What Youll Do * Consult with clients to understand travel goals and budgets * Book flights, accommodations, transportation, and activities * Share accurate info on destinations and travel requirements * Support clients before, during, and after their trip What Were Looking For * Experience in travel, hospitality, or customer service a plus * Strong communication and organizational skills * Tech-savvy with online booking tools * Authorized to work in the U.S. or select international locations Benefits * Flexible scheduling * 100% remote work * Exclusive industry discounts * Supportive team and growth opportunities Equal Opportunity Employer. Join us and help create stress-free, memorable travel experiences for clients worldwide.

Job Description About Us: TopView Sightseeing is a New York City Based company offering a variety of sightseeing bus tours. We own and manage the portfolio of brands, including TopView Sightseeing, Event Cruises NYC, Liberty Cruise, Bike Rental Central Park, and Attraction Pass. TopView Sightseeing serves over 500k customers annually, creating unforgettable experiences for residents and visitors. TopView Sightseeing is a fast growing company with significant room for growth; it offers a dynamic, one-of-a-kind work environment and is a workplace filled with enthusiastic, engaged, and supportive coworkers. About our Brand Ambassador position: As a Brand Ambassador for TopView Sightseeing, you'll be the face and voice of our brand, responsible for promoting our services and enhancing our visibility and reputation. Your primary role will be to engage with potential customers, tourists, and local communities to drive awareness and interest in our sightseeing tours and packages. Key Responsibilities: Responsibilities: • Welcoming guests in a polite and friendly manner., • Informing guests about departure times, location of stops, and other needed information., • Checking and scanning guests' tickets and directing guests to the bus/boat., • Collect guest information to assist in resolving customer service-related issues and concerns, • Coordinate with and support colleagues, bus operators, dispatchers, and managers to execute the day-to-day operations, • Be responsible for company equipment., • Promote a culture of positivity, • Monitor the safety of employees and guests., • Excellent communication skills, with the ability to engage diverse audiences and articulate key selling points effectively., • Strong interpersonal skills, including the ability to build rapport and establish positive relationships with customers and colleagues., • Enthusiastic and outgoing personality, with a passion for travel, tourism, and exploring new destinations., • Knowledge of New York City attractions, landmarks, and tourist hotspots is preferred., • Prior experience in sales, marketing, or customer service roles is advantageous but not required. Job Type: Part-Time, Seasonal Scheduling: Must be able to work weekends and holidays Join us as a Brand Ambassador for TopView Sightseeing and play a pivotal role in shaping unforgettable travel experiences for visitors to Philadelphia ! Powered by JazzHR 4aSzRo6wlp

Job Description Our Smart Security Pro’s mission is to show our residential customers that they are truly valued as we have a strong emphasis on providing an unparalleled 5-Star experience unmatched in the Smart Security industry. As an SSP, you'll play a pivotal role in what matters most to our customers: enhancing the safety and security of their families and homes. We know what it takes to be successful here at SafeStreets. If you have a passion for making a difference in people’s lives, a strong sales background, and a winning mindset, we will assist you in creating a seamless transition into a new career. The process is simple. There is no cold calling or D2D sales involved. We get your foot in the door by connecting customers to you who are already interested in ADT home security. In-home appointments are scheduled and provided for you by our Inside Sales team. By helping customers review their security options on-site and move forward with a custom home security package designed by you, you will have the opportunity to earn uncapped sales commissions based on how the homeowner decides to protect their home. The best part is you control the process from start to finish, leaving the customer better protected than after you arrived. Looking to change industries? Feel confident in knowing that we have Pro’s with backgrounds in every type of industry that have made a seamless and successful transition to the role of an SSP. With a paid training program provided, we have all the tools to teach you what you need to know. What do you need to be qualified for this position? Nothing more than a passion for customer service, a strong sales background, and a desire to help keep others safe and secure. We provide the tools/equipment, paid training, and post-training support you will need. We even hand deliver the customers to you – no need to go searching for your own leads! SafeStreets is always evolving! SafeStreets set out to make some big changes to kick off 2025 with how our Smart Security Pros are paid and we now have the best compensation plan in the industry! Here's what our SSP's look forward to: • Highest sales commission opportunities in the industry with our technicians earning on average 25% commission - UNCAPPED!, • More than 30% of our field earned over $100k+ in 2024, • Increased Mileage pay with pay kicking in nearly 3x earlier than previously, • Paid for every installation action taken on site, • Same-day and Holiday bonuses, • More upgrade commission options, • Doubled Referral pay opportunity What we Offer: Competitive base salary with generous and uncapped commission structure Company-provided equipment and select tools Remote and independent work environment Ongoing training and professional development opportunities Opportunities for career advancement within a rapidly growing organization Scheduling flexibility Medical/Dental/Vision/Life Insurance/401K The Responsibilities: Helping homeowners create customized Smart Security solutions for their personal needs 5-star Customer interaction – every day is a new opportunity; you’ll be the first face-to-face contact our customers have with SafeStreets! Customized installation, troubleshooting, and demonstration of ADT-monitored security systems Qualifications: Entrepreneurial and career oriented mindset Excellent communication, negotiation, and interpersonal skills Reliable vehicle and valid driver's license Proof of vehicle insurance (100/300/100 minimum) Smartphone/tablet SafeStreets values the safety of our employees and customers. That is why we are committed to providing personal protective equipment (PPE) or stipends to our technicians to further ensure their safety. This job entails meeting certain physical requirements, including the ability to work above head level, carry loads of 30-50 pounds (such as equipment boxes and ladders), operate power tools, and navigate confined spaces like attics and crawl spaces. Safe Streets is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs. Safe Streets does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), marital status, age, national origin, sexual orientation, disability, genetic information, military service, or any other status protected under federal, state, or local law. Applicants have rights under Federal Employment Laws. FMLA - EEO- EPPA -

Job Description You’re legendary. We’re hiring. Let’s talk! Apply today for an opportunity to join one of North America’s top insurance premium financing companies. Since 1977, our company has grown to more than 650 Associates and 30 locations across the United States, Puerto Rico, and Canada. Every day, we work to deliver on our Corporate Mission Statement: “To be the market leader by delivering innovative financial and technology solutions to help our Customers, partners, and investors achieve their goals.” How do we do that? By empowering and encouraging our Associates to provide products and legendary Customer service unparalleled in our industry. For Our Associates At the office: Based on your location, we offer parking and commuter benefits programs to help make your commute a little easier. • Getting started: We offer a comprehensive paid training program that will make you feel prepared and excited about your role., • Staying healthy: Our wellness program, LiveWell, combined with our Employee Assistance Program (for when you need confidential support), help you keep an eye on short and long-term goals and any bumps that pop up along the way. We are also proud to offer gym membership subsidies to support your health and fitness goals., • Preparing for your future: Imperial PFS offers a 401(k) with a company match, • Company culture: Our Associates are the foundation of our company and we want you to enjoy working here! With company lunches, corporate outings, and even the occasional ice cream truck, you never know what will pop up to make your day., • Peace of mind: Our insurance benefits include medical, prescription, dental, voluntary vision, voluntary life/dependent life, group term life, and AD&D. Job Summary A successful Associate Sales Executive will help to nurture profitable program entity relationships such that Customers value our premium finance services and we achieve superior, sustainable financial returns. The Associate Sales Executive will be responsible for retaining relationships in an assigned geographic region for the purpose of maintaining existing business and growing new and organic business. The person serving in this role will build and grow strong relationships through personal calls as well as contacts established at trade shows and through other insurance related organizations. Key Responsibilities • Establish new IPFS contacts to generate new business opportunities through cold calling, investigating leads, prospecting and closing sales while onboarding and training new Customers., • Build relationships with agencies/brokerages located in the assigned territory., • Increase unit count, premium and interest margin by protecting existing relationships and consistently adding new insurance agents to the IPFS portfolio of active customers., • Conduct needs analyses for prospects and Customers using the IPFS Sales process and Salesforce., • Present the IPFS premium finance package and online training for the IPFS Quoting System and Account Info System to qualified targets., • Foster good working relationships with multiple IPFS Regional Managers and support Associates including a number of different Account Executives. Required Skills • 2-3 years of experience in the financial services/insurance related field, • High degree of self-motivation, • Excellent communication and presentation skills as well as sales/closing skills, • Ability to earn trust with a wide variety of personality types, • Leadership skills, • Detailed-oriented and highly organized Education Qualification College graduate or equivalent experience

Job Description A nationwide firm specializing in Facility Maintenance and Management services for multi-location companies is looking for a REMOTE Vendor Relations Recruiting Coordinator. This is a key recruiting role supporting the expansion of a nationwide vendor network. The Vendor Relations Recruiting Coordinator is responsible for identifying, sourcing, and initiating contact with qualified contractors across the U.S. The position plays a critical role in onboarding new vendors, managing ongoing communications, and ensuring compliance with all necessary requirements prior to activation. Success in this role requires strong communication, organization, and customer service skills, with a focus on high-volume outreach and consistent follow-up. The ideal candidate should have some facilities experience and be eager to start their career with a respected company. The position offers a salary of up to $22/hour to start with a ton of opportunity for growth. The company is looking to fill it as soon as possible, so please apply today Key Responsibilities: • Proactively source and recruit vendors across the U.S. through job boards, phone calls, email, and online searches, • Serve as the first point of contact for potential vendors and guide them through the onboarding process, • Maintain and update vendor profiles and compliance status within internal systems, • Collaborate with internal teams to fulfill vendor-related needs and resolve issues, • Ensure accurate collection and documentation of vendor onboarding materials, • Support the development and maintenance of a reliable, compliant contractor network, • Provide timely and professional follow-up to both prospective and newly onboarded vendors, • Meet established outreach and onboarding performance goals, • Troubleshoot application delays and escalate issues as needed, • Strong verbal and written communication skills, • Experience in recruiting, coordination, or customer service, • Excellent time management, attention to detail, and ability to follow through, • Capable of multitasking and adapting to shifting priorities, • Problem-solving mindset with a proactive approach, • Proficient in Microsoft Office (Outlook, Excel, Word), • Self-driven and accountable in a remote work setting Company DescriptionThe Bachrach Group LTD. (TBG) has been building better workforces with extraordinary talent based on specific functional experience, one position at a time, for nearly 50 years. Our commitment to sourcing top-notch talent has made us national leaders in both staffing and executive search.The Bachrach Group LTD. (TBG) has been building better workforces with extraordinary talent based on specific functional experience, one position at a time, for nearly 50 years. Our commitment to sourcing top-notch talent has made us national leaders in both staffing and executive search.

Job Description Summary: Guide Book Publishing, founded in 1991, is an industry leader in publications serving the communication needs of non-profit organizations. We publish direct-mail advertising for 800 micro-communities (3-5 mile radius) in 24 states through community guides & directories. Our Advertising Account Executive position is designed for strongly self-motivated and strategic thinking individuals. Every two to three weeks you will switch from one assignment to the next, where your job is to sell new direct-mail advertisements to businesses around a local area. We are looking for someone driven to observe how to best help that community’s businesses expand their customer opportunities through direct-mail advertising in our products. As this is a remote full-time position, staying organized and focused, are a priority. Assignment materials are mailed to you and must be returned to the Post Office on completion. This position is 70% phone calls, emails, and video meetings; 20% researching potential customers; and the remaining 10% completing contracts. Basic computer skills of excel, scanning, emails, etc. is a must in this position. Local assignments open the opportunity to make in-person visits to companies. In addition to the local assignments, opportunities exist for developing and maintaining large business accounts in your metro. Therefore, access to transportation is a must. Duties & Responsibilities: • Generates and develops new business to meet the specified production goals., • Understands and communicates information regarding company services to new clients., • Responds to all inquiries and requests in a timely and professional manner by functioning as liaison between client companies and operations staff., • Completes contracts for business advertising. Ensures that all required client paperwork is complete, accurate, and submitted on time., • Maintains and nurtures existing large client relationships, • Performs other related duties as assigned by management. Compensation Program: • Draw Program and Lucrative Commission Program, • Payroll is based on Cash In from Sales (with a Draw against Future Commissions useful while ads are entering your sales funnel)., • Incentive Pay Programs, • Assignment Targets, Monthly Targets, Quarterly Targets, and Annual Targets are set-up with an incentive pay program for hitting those numbers., • Health & Life Insurance, • 401k Program with Company Match Qualifications: • High school diploma or equivalent, one to two years of experience, or equivalent combination of education and experience., • Ability to work independently as a self-starter and proactive person with the ability to make timely and sound decisions., • Strong organizational skills; ability to manage priorities and workflow with excellent written and verbal communication skills., • Demonstrated ability to make successful presentations to individuals and/or groups at all levels of an organization., • Ability to calculate figures and amounts such as discounts, commissions, and percentages on advertising contracts and business correspondence., • Commitment to excellence and high standards; proficient on email, spreadsheet, and PDF documents. Competencies: • Customer Service—Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments., • Oral Communication—Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions., • Written Communication—Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information., • Organizational Support—Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values., • Planning/Organizing—Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules their tasks; develops realistic action plans. Physical Demands and Work Environment: • Requires Valid Driver’s License and Auto Insurance, • Frequently required to sit and utilize a keyboard and phone. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description Company Overview Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services; Business Intelligence; Data Analytics and Dashboarding; Enterprise Resource Planning (SAP) Implementation; Legacy System Optimization; Digital Transformation; Cloud Migration; Integration and Modernization; and Risk Management Framework Processes (RMF). Job Description Enterprise Horizon Consulting Group is seeking a motivated Junior Software Developer to play a critical role in a large software development effort for our gov’t customer. This position is contingent upon contract award. This is a great opportunity to gain hands-on experience and grow your skills while working on impactful projects in a collaborative team environment. Responsibilities may include: • Software Development: Assist in writing, testing, and debugging code under the guidance of senior developers., • Learning & Growth: Continuously learn new technologies and development best practices while applying them to real-world projects., • Code Maintenance: Help maintain and update existing software applications to improve performance and reliability., • Team Collaboration: Work closely with developers, testers, designers, and project leads to contribute to software features and functionality., • Problem Solving: Participate in identifying and resolving bugs and technical issues as they arise., • Documentation: Assist in creating and updating technical documentation to support development and maintenance efforts., • Communication: Clearly communicate progress, questions, and issues with the team in both technical and non-technical terms. Location: This is a remote position with occasional travel to Philadelphia, PA. Requirements • Active DOD Secret Clearance is required., • Associates degree required; Bachelors degree in related field preferred., • IAT I certification (A+ CE, CCNA-Security, CND, Network+ CE, or SSCP) required., • Minimum 2 years’ software development experience required., • A foundational understanding of programming languages such as Python, Java, JavaScript, or similar., • Familiarity with basic software development principles, version control (e.g., Git), and debugging techniques., • Willingness to learn and take feedback from more experienced developers., • Strong problem-solving skills and attention to detail. Benefits We offer full-time salaried employees competitive salaries with a range of benefits, including: • Medical, Dental, & Vision, • Life Insurance, Short-term Disability, Long-term Disability, • SIMPLE IRA with Company Match, • Federal Holidays, • Vacation & Sick Leave $500 Referral Bonus If this position is not a perfect fit for you, but you know someone who would be a great match, please refer them to us via our Candidate Referral Program by going to: . If we hire them, you could receive $500! See the link for further details. Enterprise Horizon Consulting Group is an equal opportunity employer. Enterprise Horizon Consulting Group does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, marital status, sexual orientation, gender identity, national origin, ancestry, age (40 and over), physical or mental disability, or protected veteran status, or any other protected status in accordance with all applicable federal, state and local laws.

Job Description Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus commission) If you're reading this and thinking, "Insurance? Really?" I get it. I've thought that too—and I still do. The truth is, I'm not passionate about insurance. I'm passionate about people. We don’t just build careers; we build people who, in turn, build businesses. The result? Success and fulfillment. We look forward to discovering what success means to you and, if we find that this is the right fit, we are fully committed to providing you with the tools, training, and support to make it happen. The Problem with Most Insurance Jobs: Let’s be real—most agencies are desperate to hire anyone with a pulse, offer minimal support, and if you're lucky, they might invest in you six months down the line. We think that's unacceptable. At The Kimbrell Agency, we do things differently. We invest heavily from the start to ensure you're the right fit for this career. That means we pour everything into your long-term success. No leader can give everything it takes to help an agent succeed when they’re bringing on anyone who applies. Unfortunately, most agencies make empty promises: "Be in business for yourself, but not by yourself," or "We offer hands-on support and training." Here, we actually mean it. And we have a proven track record of success to back it up. What We Offer: A Proven Lead System: Say goodbye to cold calling. Our streamlined lead generation system puts you in front of qualified buyers who have requested coverage. You’ll call these clients, set appointments, and meet virtually to help them find the best insurance plan for their needs and budget. Some agents even start part-time and transition to full-time. A Real Opportunity for Growth: This role is perfect for self-disciplined sales professionals who are ready to put in the work. If you need someone looking over your shoulder or a time clock to punch, this isn't the right fit. But if you're driven, gritty and ready to build something meaningful, we want to hear from you. Key Responsibilities: Present and sell insurance products to new and existing customers. Reach out to potential clients who have requested coverage. Handle customer inquiries and resolve complaints. Participate in regular Zoom training sessions. Who We're Looking For: Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM platforms is helpful. You know how to build rapport and trust with clients. You’re deadline-driven, detail-oriented, and dedicated to delivering results. Integrity and a strong work ethic are a must. We’re seeking individuals who are ambitious, coachable, passionate about helping others, and driven to achieve greatness. If you’re ready to take control of your future and create a career you can be proud of, we’d love to connect. Why Choose Us? True Agency Ownership: Here, you’ll have the chance to own your business—contractually protect what you build. Game-Changing Lead Program: We provide the industry’s best leads, generated in-house and heavily subsidized to help you succeed. Comprehensive Training & Support: From day one, we offer hands-on training, including daily coaching calls, weekly one-on-ones, and group sessions. You’ll have a system to follow at every step of the way. Industry-Leading Compensation: Our compensation plan is designed to deliver real profit, with vested rights from day one. Dedicated Conservation Team: Our team ensures your business stays protected from chargebacks, giving you one of the highest persistency rates in the industry. World-Class Travel & Incentives: Have the ability to earn 3-4 fully-paid trips per year, all expenses covered. Unlimited Earning Potential: This is a commission and bonus-based position, with no cap on how much you can earn. Your income potential is truly unlimited. A Few More Details: This role does require a Life and Health Insurance License, but don’t worry—we’ll help you obtain it through a streamlined online course that takes just 7-10 days. Please note: Success in this role varies. Your level of success will depend on several factors, including the effort you put in, your ability to follow and implement our proven system, and the specific insurance needs in your geographic area. Not all agents achieve the same results, and earnings are based on individual performance. Ready to Build Your Future with Us? If you're ready to make a difference—not just in your own life, but in the lives of others—apply today. We can’t wait to see how you define success. About Kimbrell Agency: Kyle & Lisa Kimbrell are financial service industry veterans with over 50 years experience combined in sales, marketing and leadership. Since founding their Symmetry Financial Group business in July of 2016 their national agency has sold over 55,000 life, health, annuity, disability and retirement policies with over $85 million in sales. The Kimbrells attained Equity Partnership in only 24 months, which is the fastest in SFG history. Company website:

Job Description Company: GIA Legacy Planning Location: Remote Position/Work from Home Job Type: Uncapped Commission-Based | Full-Time | Part-Time Are You Ready to Take Control of Your Career? We are looking for motivated and driven individuals to join our team as Life Insurance Agents. This is an incredible opportunity to build a flexible career with unlimited income potential, helping individuals and families find the right insurance solutions to protect their future. What We Offer: ✅ Work from home – With a laptop/iPad and an internet connection. ✅ High Commission & Residual Income – compensation with renewal commissions. ✅ Warm Leads System – No Cold Calling ✅ Training & Mentorship – Learn from top industry professionals. ✅ Automated Tools – Use cutting-edge technology to streamline your business. ✅ Flexible Schedule – Work full-time or part-time on your terms. Your Responsibilities: ☑️ Help clients find the best insurance policies to meet their needs. ☑️ Provide virtual consultations via phone or video conferencing. ☑️ Utilize our CRM and automation tools to manage leads efficiently. ☑️ Stay up to date on industry trends and carrier products. ☑️ Build long-term client relationships and provide excellent customer service. What We’re Looking For: ✔️ A self-motivated and coachable individual. ✔️ Previous experience in customer service is encouraged to apply ✔️ Ability to obtain an insurance license (if not already licensed). ✔️ Strong communication and problem-solving skills. ✔️ Tech-savvy and comfortable with online platforms. Why Join Us? At GIA Legacy Planning, we provide comprehensive training, innovative tools, and ongoing support to help you succeed. Whether you're a seasoned professional or new to the industry, we’ll help you build a thriving career in insurance—on your terms.

Job DescriptionAbout the Company: Bravas is the #1 traditional custom integrator nationwide, installing and servicing high-end home automation solutions for predominantly residential customers. Focused on the luxury market, Bravas completes more than 3,400 residential and commercial projects across the U.S. every year. Working with homeowners, designers, architects, and builders. Bravas creates state-of-the-art smart home technology solutions that include everything from lighting, shades, and A/V to networking, security systems, power management, and more. Job Summary: The Bravas Service Technician is responsible for servicing products at client job sites. He or she must have the ability to trouble shoot all aspects of A/V components. The Service Technician will provide excellent quality of service and client experience while meeting industry standards and ensuring accurate revenue reflection. Duties and Responsibilities: • Diagnose and resolve issues with installed systems such as Control4, Lutron Homeworks, Savant, and Crestron, • Set up, configure, program, and troubleshoot networks, control systems, audio/visual, and surveillance equipment, • Utilize remote access to repair network-based systems and ensure long-term system stability, • Set up remote monitoring platforms and enroll clients in the appropriate support plans, • Coordinate with the Service Manager to track and resolve recurring service issues, • Communicate accurately and transparently with manufacturer tech support as needed, • Manage advanced replacements and ensure timely ordering and receipt of necessary parts, • Work with the small projects team to identify upsell opportunities or product replacement needs, • Set accurate client expectations, including estimated completion timelines, • Review and update daily work orders in the job management system, • Maintain accurate time entries and job costing records, • Deliver client training and provide exceptional customer service, • Participate in on-call rotation may be required, • Travel locally to various job sites, • Share key technical information or updates with the team when needed, • Maintain responsibility for company assets and tools assigned to you, • Uphold strict confidentiality with client information and preserve the integrity of home and network security, • Must possess an understanding of all systems including audio, video, security, lighting, and integration of all installed brands (Control4, Lutron, Savant, Crestron, DSC, Clare), • Must be able to read home schematics, plans or CAD Drawings, • Basic wiring and connectivity skills as it pertains to low voltage standards, • Trouble shooting skills are essential, • Basic computer skills, with the ability to become competent in in-house job management software Qualifications:, • High school diploma or equivalent, • Excellent communication skills and the ability to work effectively in a team environment, • Basic computer skills with the ability to become competent in in-house job management software, • Valid driver’s license, clean driving record, and pass a criminal background check, • Prolonged periods of standing, stooping, or bending may be required, • Must be able to lift and carry up to 60 pounds, • Ability to work in tight spaces and at ladder height Powered by JazzHR j4lffSLCRm

Job DescriptionAbout Us: We believe everyone deserves a chance to improve their financial future. We're dedicated to building simple and inclusive financial products that help our members create healthy habits and achieve economic stability. The Perpay team is a motivated group of creative problem solvers who love getting things done and making an impact. Located in Center City, Philadelphia, our one-of-a-kind space promotes a collaborative work environment, unites our team, and feels like a home away from home. As a certified B Corp, Perpay is committed to building a mission-driven culture that balances purpose and performance - Learn more. Some things we're excited about: • $500 million in spending power used by our members, • Increasing members' credit by 32 points (on average) within the first 3 months, • Perpay Marketplace: Combines interest-free payments and modern e-commerce to reduce cost of ownership and promote healthy repayment behavior., • Perpay+: Leverages Marketplace repayment history to help members monitor and build credit with all 3 credit bureaus., • Perpay Credit Card: Expands access to the flexibility and benefits of a World Mastercard by removing common barriers like high security deposits and low approval odds. This is the 🚀 Super Day Hiring Event 🚀 specific job posting.What is Super Day? It's a first-of-its-kind, accelerated hiring event that will give recent graduates the unique opportunity to land this role in just one day! We will host it September 30th at Perpay HQ in Philadelphia. Selected candidates will tour the office, meet the team, and experience a fast-tracked interview process. Attendance is invite-only and applicants must complete a pre-work video challenge to be considered. Launch your career by applying below! About the Role: We're seeking highly motivated recent graduates who are passionate about our mission and eager to make a meaningful impact on our customers, while supporting the growth of operations. As a Business Operations Specialist, you'll be instrumental in helping customers navigate their shopping and credit-building experiences. By analyzing customer feedback and operational performance data, you'll help identify areas for improvement and drive changes that enhance both customer satisfaction and overall operational efficiency. This role also provides a unique chance to explore a range of professional growth opportunities through rotations across various internal teams (for example: Product, Acquisition, Merchandising, Credit Card, Marketing, Compliance, People, and more). During each 10-11 week rotation, you will integrate yourself into the team, work on impactful projects, and build your professional network. You'll play an integral role in shaping product development and process improvements, acting as a liaison between customers and internal teams. Throughout your rotations, we'll empower you to discover your path and challenge you to elevate your contributions. Our greatest strength is our people and we'd love for you to be one of them! What You'll Do: Initially • Deliver exceptional customer service across multiple channels (chat, email, phone), guiding users through their shopping and credit-building journey, • Drive resolution of high-impact problems across operational verticals: Core, Marketplace, Card, and Risk, • Collect and analyze customer service data to develop and implement performance improvement strategies, • Collaborate with overseas BPO (Business Process Outsourcing) partner to provide actionable feedback on customer service interactions, ensuring continuous improvement in agent efficiency, accuracy, and overall service quality, • Maintain and update internal training materials, including SOPs and operational documentation, • Rotate through internal teams including Product, Acquisition, Merchandising, Credit Card, Marketing, Compliance, and People, • Work cross-functionally by proposing solutions to optimize operational efficiency and drive business outcomes, • Measure and communicate user friction points to the Product team and propose UX solutions, • Collaborate with Merchandising to support seamless execution of orders, pricing, shipments, and vendor coordination, • Leverage customer service expertise to manage BPO operations, setting clear performance standards to shape agent output while ensuring alignment of business goals, • Lead training for new and existing team members, • Design your career trajectory by diving into experiences that will help you draw your own map – unlocking your professional potential and aligning your passions with meaningful work Real Stories, Real Growth This role is just the beginning – a launchpad. Check out how others have navigated their own growth, developed new skills, and taken on exciting new challenges. "I joined Perpay as a Business Operations Specialist in October 2022, and did rotations through our Merchandising, Product, and Compliance teams. I transitioned to Perpay's Compliance team full-time shortly after. Now I report directly to our C Suite. Every day, I get to learn from incredibly experienced and talented individuals." -Luke, Compliance Analyst "I started with a rotation on the Credit Card team, where I became a subject matter expert on our Credit Card product. Now I lead the Credit Card vertical on the BizOps team, shaping strategy, supporting our outsourced customer service team, and partnering across Product, Engineering, and Compliance to drive impact. It's been an incredible journey of growth, ownership, and learning." -Steph, Business Operations Specialist Things We Value: • Curiosity - You don't just ask questions, you chase them., • Passion - You're excited by the idea of helping others build financial freedom., • Drive - You act with intention and take initiative., • Relentlessness - Setbacks don't faze you. You try, learn, and try again., • Strong Communication - You speak up, listen well, and aren't afraid to say "I don't get it.", • Grit - You show up, dig in, and get things across the finish line., • Adaptability - You can handle pivots in responsibilities and are able to adjust as needed. What You'll Bring: • A BA/BS degree, completed in 2024 or 2025, • GPA of 3.0 or higher What We'll Bring: • Competitive salary + company equity, • 401k with company match, • Medical / Dental / Vision insurance, • Flexible Spending Account (FSA), • Team member discounts, • Relocation assistance, • Pre-tax commuter benefit, • Student loan repayment match, • Gym subsidy with City Fitness, • Cell phone plan, • Paid parental leave, • Unlimited PTO Additional Perks: • Opportunity to gain experience at one of the fastest-growing financial startups in the country, • Work on both e-commerce & fintech customer-facing products, • Collaborate cross-functionally with product, design, marketing, operations, data teams, and more This is not a remote opportunity; it is 100% onsite (#LI-Onsite) (#LI-TH1) (#LI-AK1) Perpay is proud to be an equal opportunity employer. We value diversity in all its forms and are committed to creating an inclusive environment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, sex (including pregnancy), marital status, political affiliation, age, veteran status, disability status or other non-merit factor. Please contact us at to request accommodation.

Job Description Do you have a technical aptitude that you would like to bring into a professional setting? Do you have the communication skills to teach others? Do you have sales skill to engage customers? If you do, Batteries Plus Bulbs has a NEW & UNIQUE device repair technician opportunity for you! Batteries Plus Bulbs is looking for a person that is able to repair cell phones, tablets, light fixtures, and other devices as needed. We are looking to fill a role in the Cherry Hill, New Jersey location and this position will pay $16.00 - $18.00 hourly + Bonuses. Customer Service Device Repair Technician Duties: • Engage with Customers in logging device repair input, • Perform initial assessment to determine repair feasibility & estimate., • Repair cell phones, tablets, light fixtures and other devices as needed, • Receive, pack and ship these devices, • Install batteries, perform tests and tech work, • Able to rebuild cordless drill batteries and other battery packs as needed, • Maintain proper inventory, • Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production., • Provide live camera-based remote support (i.e., Skype) for in-store device repairs, • While working: Live a "Customer First" mentality, • Perform Customer Service / Sales duties., • Greet customers promptly, determine needs and answer questions., • Suggest needed sales add-on items, participate in retail & commercial sales activities to achieve goals., • Ask questions to identify potential commercial customers., • Operate computer/cash register to initiate and complete sales transactions., • Answer phones, assist callers, and ensure messages are relayed in a timely, accurate manner., • Develop and maintain current knowledge of product and service offerings, • Assist in all store operations responsibilities as assigned by Store Manager., • Rotate and stock inventory., • Load, unload, and deliver product to customers or via third party delivery companies, • Organize daily recovery of displays to achieve full store appearance., • Maintain retail shelf label pricing., • Build displays; setting up & taking down shelves and fixtures., • Prepare store for daily opening and closing including counting and reconciling register drawers, • Maintain physical facility safety and appearance including sweeping, mopping, and vacuuming floors., • Minimum H.S. diploma/equivalent plus 3-6+ months of previous customer service and device repair experience., • In lieu of device repair experience, minimum associates degree in electronics, or other technical degree, • Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance, • Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines., • Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train, • Working conditions are typical for a warehouse environment, with some tasks (i.e., live store support) being done in a traditional office setting, • This position requires the employee to regularly use hands to handle or touch electronic products The position also requires the employee to regularly use a computer and other office equipment Batteries Plus Bulbs is an Equal Opportunity Employer and Drug Free Workplace. Steel toed shoes or boots are required on the job. All job offers are contingent upon successful completion of a drug screen and background check. This is a Customer Service and Device Repair Technician selling position. You need to be comfortable engaging in the selling process. Job Posted by ApplicantPro

Job Description Title: Senior Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria removes billing bottlenecks and allows companies to rapidly introduce and evolve their offerings, bundles, and promotions. Innovative companies, like Allstate, Honda, Intel, Subaru, and VMware depend on Aria for agility to accelerate their time to revenue, maximize customer value, and ultimately grow their business. We are looking for talented, passionate people with strong track records and relevant expertise to help us achieve our goals. We are a fast-moving company that offers a dynamic working environment with a collaborative culture, where you and your peers can learn from each other, and where you can make visible contributions that benefit our world-class customers and partners. Department Overview The Customer Success team is a close-knit group of team members responsible for managing, expanding and retaining Aria’s customer base. With offices on the East and West coast, the Customer Success team ensures the success and growth of clients by building relationships and helping them expand their business using the Aria billing platform. This team compiles the building blocks of Aria’s excellence, building relationships with the most important part of the team – the customer. Position Summary Be part of something amazing! Aria Systems is seeking a Senior Customer Success Manager to join our growing Customer Success team. Reporting to the Senior Director of Customer Success, we are looking for a candidate with high energy and a knack for engaging with Aria’s Enterprise customers to drive opportunities, renewals, references, and overall customer satisfaction. The ideal candidate will contribute to the team’s success by offering their customers a person they can lean on to ensure the Aria billing platform is delivering and exceeding expectations. Responsibilities • Consultative, proactive partnership aligned to help clients achieve their use cases, desired outcomes and strategic plans., • Help drive growth of our customer’s subscription business by guiding them through Aria’s features, products, best practices and areas for increased adoption and/or optimization., • Nurture and expand relationships endeavoring to drive satisfaction and advocacy., • Design, develop, and deliver impactful business reviews and provide thought leadership throughout all aspects of engagement., • Manage multiple relationships, including C-level interactions, for maximum productivity, success and ensuring retention, • Deliver succinct product feedback to meet high-value customer demands; including identifying key feature requests by clients that would better the product for greater need and usability., • Build strong internal working relationships with Sales, Marketing, Support and Product Management teams., • Help identify, document, share Aria’s best practices and opportunities for case studies., • Will travel to each customer 1-2X year, participate in Customer Events, and other travel as needed, etc., • Collaboratively work with your internal commercial partners to ensure retention and growth of your portfolio., • Follows our engagement framework, presenting business reviews, strategic value meetings, joint success planning, etc., • Strategically and proactively leads customers to value. Required Qualifications • 3-5 years and a proven track record in customer-facing role., • Concrete understanding of how multi-level companies operate (business units, purchasing department, finance team, customer support team, complex decision-making process, etc.)., • Ability to prioritize work independently and strong time management skills., • Ability to deliver customized presentations and drive strategic calls via web conferencing., • Expertise in building long-term strategic relationships., • Experience with CRM/CS tools., • Excellent verbal and written communication skills., • Working knowledge of B2B business models., • Experience with e-commerce, payments, or subscriptions much preferred. Aria Culture Aria Systems fosters a flexible, rewarding, and close-knit work environment while encouraging innovation and self-direction. As a fast-paced company, we expect all of our employees to share our strong sense of urgency, ability to learn and master new technologies quickly, and willingness to adapt to rapidly changing priorities. In return Aria offers competitive salaries and benefits, stock options, and a flexible, informal work environment. Apply for this position directly on our website at . Aria Systems is an EEO employer that actively pursues and hires a diverse workforce. Please, no phone calls. Principals only; recruiters please do not respond to this ad.

Job Description Polar Analytics: The All-in-One Data Platform for Consumer Brands 🐻️‍❄️ Polar Analytics simplifies data so brands can make smarter, faster decisions without the complexity of traditional tools. Powerful yet user-friendly, it gives DTC brands the insights they need to scale profitably. 🚀 Our mission? To help indie DTC brands compete and grow—faster and more profitably. What Makes Polar Analytics Unique? 💎 🔥 4,000+ Brands and Growing We’ve scaled to 4,000+ active merchants (Jan 2025) and are on track for 10,000+ this year. 💡 Cutting-edge tech, Built for Simplicity We leverage the modern data stack to deliver enterprise-level insights—without the need for a data team. 💰 Backed by World-Class Investors We’ve raised $28.5M with Frst, Point9, and Chalfen Ventures, a top-tier B2B SaaS investor known for spotting future unicorns early. 👥 A Team of eCommerce Experts Our team brings experience from leading eCommerce SaaS platforms, united by a mission to build the next industry leader. Why this role? * Drive enterprise growth: Own strategic relationships with our highest-value clients, directly impacting company revenue and expansion targets * Shape the future of e-commerce analytics: Join us at a pivotal moment as we transition to an enterprise-focused service model, with significant opportunities for career advancement as our second US-based CSM * Become an e-commerce expert: Get exclusive access to the strategies and data of the fastest-growing DTC brands, building deep expertise in a $24B+ industry while helping shape product development * Own your impact: In a lean, high-performing team, your work directly influences customer lifetime value, retention rates, and company growth trajectory What's the Scope? * Full lifecycle ownership: Own the complete customer journey from implementation through renewal for your entire enterprise portfolio (12k+ ARR accounts), ensuring seamless transitions and maximum value realisation * Strategic onboarding leadership: Lead complex enterprise implementations, working closely with solutions engineers to ensure technical success while focusing on adoption strategies and relationship building * Revenue expansion: Proactively identify and execute expansion opportunities within your portfolio, leveraging product knowledge to upgrade clients to higher-tier plans and new feature sets * Enterprise relationship management: Foster deep, strategic relationships with demanding enterprise clients, managing expectations and serving as their primary advocate within Polar * Retention and renewal strategy: Develop and execute sophisticated retention strategies using both high-touch and low-touch approaches, preventing churn through proactive health monitoring and intervention * Cross-functional collaboration: Partner with support on escalated issues, create tickets, conduct initial investigations, and transform customer problems into scalable solutions with Tech and Product teams * Voice of the customer: Translate enterprise customer needs and feature requests into actionable product roadmap influence, ensuring our platform evolves to meet market demands * Process optimisation: Help build scalable CS practices as we grow, contributing to playbooks and best practices that will support our expanding enterprise customer base This job is made for you if you have: * Enterprise CS expertise: You have 3+ years of B2B SaaS Customer Success experience, specifically with enterprise accounts, ideally in companies that scaled from startup to growth stage * E-commerce/data fluency: You have experience with e-commerce adjacent software, analytics platforms, or data-driven SaaS products, enabling you to quickly understand technical concepts and speak our clients' language * Full lifecycle mastery: You've owned the complete customer journey from implementation through renewal, with proven success in expansion and upsell motions * Sales acumen: You have experience or a strong aptitude for revenue-generating activities, are comfortable with expansion conversations and quota-carrying responsibilities * A high-performance mindset: You thrive in fast-paced environments with sophisticated enterprise clients who have high expectations and complex requirements * Technical communication: You can translate complex technical concepts into business value and aren't intimidated by data, APIs, or technical integration discussions * Startup mentality: You're comfortable with ambiguity, rapid change, and wearing multiple hats in a dynamic team environment where innovation happens quickly * Ownership mindset: You take full accountability for your book of business and proactively solve problems rather than waiting for direction Our Hiring Process 📝 We believe in a structured, fair, and transparent hiring process. While the steps may vary by role, here’s what you can expect: 1. Recruiter Screen (30 mins): A call with our Head of Talent to talk through your current/past experience and your motivations and Tell you more about Polar Analytics., 2. Role Fit Interview (45 mins): Here, you'll meet either the Hiring Manager or a team member of a similar level to discuss your ways of working and understand your skillset and ability for the role., 3. Competency Deep Dive (1 hour): This interview usually consists of a practical element (case study, Presentation, Technical Problem Solving etc) designed to give you a broader understanding of how we drive impact at Polar. This will be with the hiring manager and one other team member., 4. Culture Interview (45 mins): A conversation with one of our Culture Champions. We assess your team fit based on our values (see below). We value your time and effort in the application process, and we aim to provide feedback as quickly as possible. Our Values 🌟 * 🤝 No Ego – We work as a team, valuing everyone’s input. * 🪞 Transparency – Honest feedback and open communication drive our growth. * 🚀 Growth Mindset – We constantly learn, improve, and push for excellence. * 💜 Care for Others – We lead with empathy and put our customers first. * 🔑 Act Like an Owner – We take responsibility and drive the business forward. * 🎯 Driven by Impact – We focus on delivering real value to our customers. Company Perks & Benefits: * 🌎 Choice-First Work Culture – We focus on impact. * 🏖 5 weeks of vacation * 💰 Competitive salary & equity * 💻 Latest MacBook * 🏡 Remote Office Upgrade budget to spend in your first year to ensure you have the best environment possible to work in * 🩺 Private Health Insurance – Based on your location. * 😍 Company-Wide Offsites Every 6 Months – Align on vision and strengthen our team bonds.

Job DescriptionCompany Description READY TO HELP SCALE A HIGH-GROWTH SAAS AND BUILD BEST-IN-CLASS CLIENT SUCCESS FROM THE GROUND UP? Company Overview YOU ARE A BUILDER, SELF-STARTER, SELF-MOTIVATED, WITH INITIATIVE TYPE OF PERSON. THAT’S HOW YOU’RE SUCCESSFUL IN THIS ROLE. YOU DON’T WAIT FOR PEOPLE TO TELL YOU WHAT TO DO. YOU TELL THEM. This is a confidential search, and we’ll reveal the company and full role details in a quick intro call. If you’re open to moving forward without the name up front, apply now — we’ll give you full transparency during the interview. Now that product-market fit and early traction are established, they’re investing in people. This hands-on leadership role will let you design repeatable systems, optimize processes, and take full ownership of Customer Success to accelerate company growth. Company Culture An amazing opportunity to grow your career while making a measurable impact on a fast-scaling company and team. Join a high-velocity team where your work will directly influence growth, product strategy, and customer outcomes. Benefits * Full Benefits package Job Description We’re hiring a Senior Client Success Manager — a hands-on, builder-first leader who will transform our client’s existing CS foundation into a repeatable engine for retention and expansion. This is a doer role: You’ll own onboarding and renewals (not day-to-day support), proactively build processes, and implement systems that prevent churn and unlock new revenue. This is not a director role. We’re looking for a Senior Manager-level person who rolls up their sleeves, implements solutions, and partners closely with leadership to shape pricing structures that drive renewals and expansion. You’ll report directly to the CEO and help define how Customer Success contributes to the company’s revenue motion. Responsibilities * Be a builder & doer: Proactively design, implement, and iterate scalable CS processes (onboarding playbooks, adoption programs, renewal playbooks). Don’t Wait For Direction — learn tools and implement improvements independently (example: learn something deeply and set it up without waiting for instruction). * Own onboarding & renewals: Reimagine onboarding to shorten time-to-value and own the renewal strategy to reduce churn by at least 30% in your first year. This role is focused on proactive success — not reactive support queues. * Drive revenue through retention & expansion: Partner with Sales and Finance to build price/renewal strategies and identify expansion opportunities. * Define customer journeys & health metrics: Create clear journeys for customers, build health scores, adoption KPIs, and dashboards aligned to company OKRs. * Voice of the Customer: Run strategic business reviews, capture and translate customer feedback into product and GTM priorities, and build a library of success stories and case studies. * Collaborate cross-functionally: Work closely with Product, Sales, and Marketing to ensure customers see value and to influence roadmap priorities with customer data. * Hire & scale: As the function grows, help recruit, train, and mentor the first CS hires; create onboarding & enablement materials for the team. * Cadence & communication: Deliver consistent, presentation-ready updates to the CEO and leadership (weekly/biweekly cadence). Track and report results against agreed success metrics. Qualifications Must-haves * 5+ years in Customer Success, Account Management, or similar roles in a B2B SaaS environment. * Proven track record of building or materially improving CS processes (onboarding, adoption, renewals). * Demonstrated results reducing churn and increasing adoption (data-driven approach). * Strong experience with CRMs and CS tooling. Able to learn tools and implement changes proactively without waiting for leadership to train you. * Excellent communicator — able to present confidently to customers and to executives. * Ownership mindset — you see problems and implement solutions quickly. * Hands-on, execution-oriented — this is a doer role that requires building and implementing, not just strategy. Nice-to-haves * Early-stage startup experience (seed → Series A). * Experience influencing pricing or renewal strategy and tying CS metrics to revenue. * Experience hiring and developing CS teams. What success looks like (12 months) * Churn reduced by ≥ 30% through improved onboarding and renewals. * A documented, repeatable CS playbook enabling predictable onboarding, renewal, and expansion cycles. * Clear CS metrics/dashboarding tied to company OKRs and revenue impact. * A library of customer success stories and references boosting sales and retention. * A hiring and scaling plan is in place to build out a world-class CS team. What You’ll Love * Remote-first culture * High-ownership role with autonomy to shape systems from the ground up * Direct access to the founder and fast decision-making cycles * Clear product-market fit, strong user base, and rapid growth phase * No micromanagement — just big challenges and the trust to solve them IF YOU’RE A HANDS-ON CLIENT SUCCESS LEADER WHO’S EXCITED TO BUILD, GROW, AND INFLUENCE THE FUTURE OF A HIGH-GROWTH SAAS STARTUP, LET'S TALK! Additional Information About SaaS Talent SaaS Talent is more than just a recruiting company. We're your hiring, business development and growth partner with 20+ years of experience in SaaS and Hi-Tech that helps you scale and transform your business. We've worked with 100+ companies and helped them achieve their goals. From streamlining sales, marketing, and operations to hiring ideal talent and getting funding, if you're struggling to grow, we're an ideal choice. Reach out to us at to learn more about how we can help you. SMS Communication Consent Disclaimer By applying for this position, you agree to receive text message updates from SaaS Talent related to job opportunities. Standard message and data rates may apply, and messaging frequency varies. Text HELP for help and STOP to cancel. Learn more about our opt-in SMS Communication consent policy here:

Job Description Job Summary: Job Title: Licensed Healthcare Insurance Agent Location: Remote USA Key Responsibilities • Assist Customers: Help individuals understand their coverage and select the right products, services, and solutions to meet their personal health and financial needs., • Full Lifecycle Customer Service and Sales: Handle inbound calls or make outbound follow-up calls to provide comprehensive support., • Respond with Compassion: Address customer inquiries with active listening and select the best solutions efficiently., • Health Insurance License: Must have a current health insurance license in your state of residence., • Sales Experience: At least six (6) months of sales experience., • HIPAA Compliance: Integrity to follow HIPAA guidelines on maintaining patient privacy., • Customer Service Skills: Strong customer service orientation., • Education: High school diploma or equivalent. Benefits: • Monthly performance bonuses, with potential earnings up to $28/hour during the season., • Comprehensive Benefits Package: Including PTO, tuition reimbursement, and health and wellness incentives., • License Fees Covered: All license fees provided by TTEC as your employer.

Job DescriptionImaging Applications Support Specialist Level 2 PACS RIS My name is Bill Stevens, and I have a new full time Imaging Applications Support Specialist Level 2 opportunity available for a major firm located in Cherry Hill, New Jersey that could be of interest to you, please review my specification below. The work schedule will be onsite five days a week for the first two months along with on call rotation after hours support and then it will become hybrid, three days a week in the office and two days remote. The ideal candidate should also possess a green card or be of citizenship. This position will be paying a competitive fulltime salary of $90,000 - $100,000 plus a comprehensive benefits and bonus package. Summary: The firm is seeking a skilled and experienced Radiology IT Applications Support Specialist to provide advanced application support for radiology applications. This role is crucial for the seamless operation, optimization, and ongoing maintenance of PACS (Picture archiving and communication system), RIS (Radiological information system), voice recognition, and other related clinical imaging applications. This person will be a key resource in troubleshooting complex technical issues, implementing system upgrades and integrations, and ensuring radiology staff can effectively utilize the technology to deliver exceptional patient care. Qualifications: Bachelor's degree in Information Systems, Computer Science, or a related field, or equivalent work experience. Minimum of 2 years of experience providing application support for radiology applications, including PACS and RIS. In-depth knowledge of PACS systems, radiology workflows, and healthcare interoperability standards such as DICOM (Digital Imaging and Communications in Medicine or HL7 (Health Level Seven). Strong technical troubleshooting and problem-solving skills. Experience with system implementation, integration, configuration, and testing. Excellent communication, interpersonal, and customer service skills. Ability to work independently and manage multiple priorities effectively. Experience working in a healthcare IT environment. Relevant certifications such as CIIP (Certified Imaging Informatics Professional) would be a plus only. Key Responsibilities: Provide Advanced Application Support: Serve as primary support point for complex technical issues related to PACS, RIS, voice recognition, and other clinical imaging applications. Diagnose and resolve intricate software and workflow issues, working collaboratively with vendors and internal IT teams. Monitor system performance and proactively identify potential problems, ensuring system uptime and optimal efficiency. Support system upgrades, patch installations, and infrastructure changes impacting radiology systems, including regression testing and end-user support. Participate in on-call rotations to provide support outside of normal business hours, addressing critical system issues in a timely manner. Collaboration and Communication: Collaborate effectively with radiologists, technologists, IT teams, and vendors to resolve issues and implement solutions. Communicate complex technical concepts clearly and concisely to diverse audiences, including clinicians and IT professionals. Manage stakeholder expectations and provide regular updates on project progress and issue resolution. Security and Compliance: Ensure compliance with HIPAA privacy and security regulations, maintaining data security within healthcare IT environments. Ensure appropriate application access rights are assigned and maintained for users. Workflow Optimization and System Integration: Analyze radiology workflows and collaborate with clinical staff to identify opportunities for system optimization and efficiency improvements. Design and implement workflows that align with clinical needs and maximize productivity. Support the integration of radiology systems with other healthcare applications, including EHR (Electronic Health Record) and RIS, ensuring data integrity and seamless data exchange. Maintain expertise in healthcare interoperability standards, such as DICOM and HL7. Technical Expertise and Knowledge Transfer: Possess in-depth technical knowledge of radiology applications, including PACS, RIS, and associated hardware and software. Maintain comprehensive knowledge of system architecture to recommend enhancements for maintenance, support processes, and training programs. Develop and maintain technical documentation, guides, and knowledge base articles to support end-users and team members. Provide guidance and mentorship to junior team members, sharing expertise and fostering a collaborative learning environment. The process will include an initial phone or virtual interview screening. Please let me know your interest in this position, availability to interview and start for this position along with a copy of your recent resume.

Job DescriptionRadiology Applications Support Specialist Level 2 PACS RIS My name is Bill Stevens, and I have a new full time Radiology Applications Support Specialist Level 2 opportunity available for a major firm located in Cherry Hill, New Jersey that could be of interest to you, please review my specification below. The work schedule will be onsite five days a week for the first two months along with on call rotation after hours support and then it will become hybrid, three days a week in the office and two days remote. The ideal candidate should also possess a green card or be of citizenship. This position will be paying a competitive fulltime salary of $90,000 - $100,000 plus a comprehensive benefits and bonus package. Summary: The firm is seeking a skilled and experienced Radiology IT Applications Support Specialist to provide advanced application support for radiology applications. This role is crucial for the seamless operation, optimization, and ongoing maintenance of PACS (Picture archiving and communication system), RIS (Radiological information system), voice recognition, and other related clinical imaging applications. This person will be a key resource in troubleshooting complex technical issues, implementing system upgrades and integrations, and ensuring radiology staff can effectively utilize the technology to deliver exceptional patient care. Qualifications: Bachelor's degree in Information Systems, Computer Science, or a related field, or equivalent work experience. Minimum of 2 years of experience providing application support for radiology applications, including PACS and RIS. In-depth knowledge of PACS systems, radiology workflows, and healthcare interoperability standards such as DICOM (Digital Imaging and Communications in Medicine or HL7 (Health Level Seven). Strong technical troubleshooting and problem-solving skills. Experience with system implementation, integration, configuration, and testing. Excellent communication, interpersonal, and customer service skills. Ability to work independently and manage multiple priorities effectively. Experience working in a healthcare IT environment. Relevant certifications such as CIIP (Certified Imaging Informatics Professional) would be a plus only. Key Responsibilities: Provide Advanced Application Support: Serve as primary support point for complex technical issues related to PACS, RIS, voice recognition, and other clinical imaging applications. Diagnose and resolve intricate software and workflow issues, working collaboratively with vendors and internal IT teams. Monitor system performance and proactively identify potential problems, ensuring system uptime and optimal efficiency. Support system upgrades, patch installations, and infrastructure changes impacting radiology systems, including regression testing and end-user support. Participate in on-call rotations to provide support outside of normal business hours, addressing critical system issues in a timely manner. Collaboration and Communication: Collaborate effectively with radiologists, technologists, IT teams, and vendors to resolve issues and implement solutions. Communicate complex technical concepts clearly and concisely to diverse audiences, including clinicians and IT professionals. Manage stakeholder expectations and provide regular updates on project progress and issue resolution. Security and Compliance: Ensure compliance with HIPAA privacy and security regulations, maintaining data security within healthcare IT environments. Ensure appropriate application access rights are assigned and maintained for users. Workflow Optimization and System Integration: Analyze radiology workflows and collaborate with clinical staff to identify opportunities for system optimization and efficiency improvements. Design and implement workflows that align with clinical needs and maximize productivity. Support the integration of radiology systems with other healthcare applications, including EHR (Electronic Health Record) and RIS, ensuring data integrity and seamless data exchange. Maintain expertise in healthcare interoperability standards, such as DICOM and HL7. Technical Expertise and Knowledge Transfer: Possess in-depth technical knowledge of radiology applications, including PACS, RIS, and associated hardware and software. Maintain comprehensive knowledge of system architecture to recommend enhancements for maintenance, support processes, and training programs. Develop and maintain technical documentation, guides, and knowledge base articles to support end-users and team members. Provide guidance and mentorship to junior team members, sharing expertise and fostering a collaborative learning environment. The process will include an initial phone or virtual interview screening. Please let me know your interest in this position, availability to interview and start for this position along with a copy of your recent resume.

Job Description Company Overview Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services; Business Intelligence; Data Analytics and Dashboarding; Enterprise Resource Planning (SAP) Implementation; Legacy System Optimization; Digital Transformation; Cloud Migration; Integration and Modernization; and Risk Management Framework Processes (RMF). Job Description Enterprise Horizon Consulting Group is seeking a Junior Software/Application Developer to support a key software development effort for our government customer. This role is contingent upon contract award. This role is ideal for someone looking to grow their development skills and gain hands-on experience in enterprise IT environments, particularly in support of IT Service Management (ITSM) systems like ServiceNow. Responsibilities may include: • ServiceNow Development Support: Assist in building and configuring basic ServiceNow components such as forms, workflows, and tables under the guidance of senior developers., • System Support & Troubleshooting: Help with resolving minor technical issues, managing incoming support requests, and making configuration updates., • Requirements Support: Participate in meetings with stakeholders to understand system needs and document requirements for development tasks., • Reporting & Documentation: Help create and maintain system documentation, user guides, and technical notes., • Software Development: Contribute to the development, testing, and deployment of applications using scripting and programming languages such as JavaScript, Python, or similar., • Agile Team Participation: Attend Agile meetings, support sprint activities, and learn from code reviews and team collaboration., • End-User Support: Assist in responding to user feedback and making updates to improve the functionality and user experience of applications. Location: This is a remote position with occasional travel to Philadelphia, PA. Requirements • Active DOD Secret Clearance is required., • Associates degree required; Bachelors degree in related field preferred., • IAT I certification (A+ CE, CCNA-Security, CND, Network+ CE, or SSCP) required., • Minimum 2 years’ experience required including ServiceNow., • Willingness to learn and take feedback from senior developers., • Strong problem-solving skills and attention to detail. Benefits We offer full-time salaried employees competitive salaries with a range of benefits, including: • Medical, Dental, & Vision, • Life Insurance, Short-term Disability, Long-term Disability, • SIMPLE IRA with Company Match, • Federal Holidays, • Vacation & Sick Leave $500 Referral Bonus If this position is not a perfect fit for you, but you know someone who would be a great match, please refer them to us via our Candidate Referral Program by going to: . If we hire them, you could receive $500! See the link for further details. Enterprise Horizon Consulting Group is an equal opportunity employer. Enterprise Horizon Consulting Group does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, marital status, sexual orientation, gender identity, national origin, ancestry, age (40 and over), physical or mental disability, or protected veteran status, or any other protected status in accordance with all applicable federal, state and local laws.

Job DescriptionAt Veritext, we focus on the details – so legal teams can focus on the case. About the role: As a Finance Representative, it is your duty to ensure that our clients pay timely for the services they receive. You’ll be tasked with contacting delinquent accounts to request payment and preparing related reports on daily reconciliation activities. What you'll get to do: • Monitor accounts to identify outstanding debts and follow-up for collections via telephone and email, • Generate monthly aging reports for assigned accounts to identify firms with invoices aged in excess of 45+ days and take action, • Resolve invoice discrepancies by collaborating with applicable colleagues to ensure prompt and accurate resolution/payment, • Prepare reports on a daily basis to ensure accurate account balances and proper application of cash, • Document all actions and steps taken on assigned accounts during call or within 15 minutes of call ending, • Achieve daily/weekly/monthly collection call quotas for assigned accounts The kind of teammate we’re looking for: • Assertive, proactive and efficient with excellent problem solving and follow up skills, • Customer service oriented with strong interpersonal skills and the ability to respond to requests promptly and accurately, • Excellent attention to detail, highly organized and able to multi-task, • Must possess excellent written and verbal communication skills What’s in it for you: • Competitive compensation and total rewards package, • Comprehensive medical, dental and vision insurance, • Hybrid work structure (two days in the office, three days working remotely), • Paid Time Off to rest, relax and pursue special interests outside of work (8 paid holidays, 3 personal days, vacation, sick and discretionary time), • Robust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists/therapists (app based, virtual counseling, daily emails, live and on-demand content, and more), • Matched 401(k) to help you save for your future, • Pet insurance to help your pet(s) live a long and happy life, • Flexible Spending Accounts (healthcare, dependent care, transit & parking), • Company-paid life insurance as well as short-term and long-term disability insurance, • Learning and development opportunities to advance both personally and professionally, • Veritext Summer Camp – a fun-filled culture building and learning experience, • Generous employee referral program, tuition reimbursement program, employee contests, social opportunities and more! About Veritext: Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America. Veritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security ensures that Veritext clients have the best tools available and the confidence of working with the market leader. Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas – an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment. About this posting: Compensation ranges, when noted, represent the expected base pay compensation range for this role. Ultimately, a number of factors including, but not limited to, your prior job-related knowledge and experience, geographic location, and qualifications will be considered when determining your pay and we may pay more or less than the posted range. If you need an accommodation for any part of the applicant process because of a medical condition or disability, please send an email to or call a member of our People Team to let us know the nature of your request. Please be aware of fraudulent recruiting activities. Veritext will only contact candidates through official @veritext.com email addresses. We will never ask for sensitive personal information or payments during the hiring process. If you are ever unsure about the legitimacy of a communication or have been asked for any of the above, please contact us directly at . Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Description Data Center & Route Switch Field Service Technician Looking for a trade that will train you? This is a full time benefits eligible position that includes a company vehicle, gas card for vehicle, inventory, and training. Paid training includes two certifications CCT Data Center and CCT Route/Switch, which comes with a dollar per hour increase. If you are technical, Acuative is willing to invest in you for this role. This position requires a person willing to go to new places. Tickets can be assigned for up to four hours away to provide installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network-based hardware. Acuative technicians are guaranteed forty (40) hours of pay per week even if not dispatched for forty hours. To be eligible for this role you must have a clear driver’s license (no more than 4 points), have the Covid-19 vaccination, and willing to work mostly M-F with opportunity for overtime and call out pay after hours. This position often works alone, and qualified applicants must be able to lift up to fifty pounds above head and climb a ladder. Selected candidates are given a full week of paid training and support as needed for every job they are routed to. Acuative is a drug free workplace. Overview: Acuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will spend the majority of their time covering the (MARKET) area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network based hardware. Primary Duties and Responsibilities The position involves a variety of tasks including but not limited to: · Installation and maintenance of networking hardware including routers, switches, and WAP’s · Installation and maintenance of telephony equipment and circuits · Hardware break/fix support for Cisco UCS servers and Nexus switching equipment · Installation and support of retail technology systems – POS, Digital Signage, and Video Surveillance Systems · Circuit extensions and structured cabling · Site surveys and site audits · Maintain company vehicle, inventory, and tools to departmental standards · Accurately and timely submission of all job-related documents and deliverables Preferred Qualifications Candidates should possess many of the following KSAs: · Working knowledge of networking hardware and topologies · Familiarity with Cisco networking products and interfacing through Cisco CLI · Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support · Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers · Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment · Ability to provide configuration support for a variety of technology platforms through console and remote applications · Experience with LEC circuit identification and extensions · Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments · Ability to operate basic power tools – drills, saws, etc. · Work on ladders and lifts where required · Working knowledge of Microsoft Office applications (Excel & Word). · Ability to follow detailed job documents · Must be willing to travel within assigned region to meet customer SLAs · On-call, after hours, and weekend work may be required · Must possess a valid drivers’ license with good driving record Education & Certifications: · Associates degree in Information Technology or equivalent experience · CompTIA, Cisco, Cabling, and PBX system certifications a plus! · Selected candidates will be required to attend a one week hardware training course at our Global Technology Center in Strongsville, OH · Selected candidates must obtain Cisco CCT Route/Switch and CCT Data Center certifications within 90 days of employment at Acuative

Job DescriptionChief Sales Officer (IT Services, Consulting) - Public Sector Job Overview We are seeking an experienced and dynamic Chief Sales Officer (CSO) work closely with the CEO and EVP to lead our clients sales efforts in the public sector for their IT services and consulting business. The ideal candidate will have a proven track record of success in driving sales growth, developing strategic partnerships, and leading high-performing teams within the public sector IT services industry. Key Details • Position: Full-time, • Location: Remote (US-only), • Experience Required: 10-25 years, • Industry: IT Services, Consulting, • Focus: Public Sector, • Package: $300k base + EBIDTA Bonus + Commission About our Client Our client, who is PE backed, is a leading provider of innovative IT services and consulting solutions, specializing in the public sector. They partner with government agencies, educational institutions, and non-profit organizations to deliver cutting-edge technology solutions that drive efficiency, enhance security, and improve citizen services. Current headcount is circa 500. Role Description As the Chief Sales Officer, you will be responsible for developing and executing our clients sales strategy for the public sector market. You will lead a team of sales professionals, foster key client relationships, and work closely with other executive team members to align sales objectives with overall business goals. Your leadership will be crucial in driving revenue growth, expanding market share, and ensuring customer satisfaction. Key Responsibilities • Develop and implement a comprehensive sales strategy for the public sector market, focusing on IT services and consulting solutions., • Set and achieve ambitious sales targets, consistently driving year-over-year growth in revenue and market share., • Lead, mentor, and motivate a high-performing sales team, ensuring they have the tools, knowledge, and support to succeed., • Establish and maintain strong relationships with key decision-makers in government agencies, educational institutions, and non-profit organizations., • Collaborate with the marketing team to develop effective sales collateral, proposals, and presentations tailored to the public sector audience., • Work closely with the product development and delivery teams to ensure alignment between client needs and our clients service offerings., • Analyze market trends, competitor activities, and customer feedback to identify new opportunities and refine our clients sales approach., • Oversee the entire sales process, from lead generation to contract negotiation and closure., • Develop and manage strategic partnerships with technology vendors, system integrators, and other relevant stakeholders in the public sector ecosystem., • Represent the company at industry events, conferences, and high-level client meetings., • Provide regular reports and insights to the executive team on sales performance, market dynamics, and growth opportunities., • Ensure compliance with all relevant public sector procurement regulations and ethical guidelines., • Collaborate with the finance team to develop accurate sales forecasts and manage the sales budget effectively., • Stay informed about emerging technologies and industry trends to position our client as a thought leader in the public sector IT services market. Qualifications • Bachelor's degree in Business Administration, Computer Science, or a related field; MBA preferred., • 10-25 years of progressive sales experience in the IT services and consulting industry, with a strong focus on the public sector., • Proven track record of consistently meeting or exceeding salesThis is an exceptional opportunity to take up an influential position in an already successful, and growing, IT services organization. For more details, please contact Josh Dixon (YCG) for further details, or submit your application today.Chief Sales Officer (IT Services, Consulting) - Public Sector

Job DescriptionAbout the Company: Bravas is the #1 traditional custom integrator nationwide, installing and servicing high-end home automation solutions for predominantly residential customers. Focused on the luxury market, Bravas completes more than 3,400 residential and commercial projects across the U.S. every year. Working with homeowners, designers, architects, and builders. Bravas creates state-of-the-art smart home technology solutions that include everything from lighting, shades, and A/V to networking, security systems, power management, and more. Job Summary: The Bravas Service Technician is responsible for servicing products at client job sites. He or she must have the ability to trouble shoot all aspects of A/V components. The Service Technician will provide excellent quality of service and client experience while meeting industry standards and ensuring accurate revenue reflection. Duties and Responsibilities: • Diagnose and resolve issues with installed systems such as Control4, Lutron Homeworks, Savant, and Crestron, • Set up, configure, program, and troubleshoot networks, control systems, audio/visual, and surveillance equipment, • Utilize remote access to repair network-based systems and ensure long-term system stability, • Set up remote monitoring platforms and enroll clients in the appropriate support plans, • Coordinate with the Service Manager to track and resolve recurring service issues, • Communicate accurately and transparently with manufacturer tech support as needed, • Manage advanced replacements and ensure timely ordering and receipt of necessary parts, • Work with the small projects team to identify upsell opportunities or product replacement needs, • Set accurate client expectations, including estimated completion timelines, • Review and update daily work orders in the job management system, • Maintain accurate time entries and job costing records, • Deliver client training and provide exceptional customer service, • Participate in on-call rotation may be required, • Travel locally to various job sites, • Share key technical information or updates with the team when needed, • Maintain responsibility for company assets and tools assigned to you, • Uphold strict confidentiality with client information and preserve the integrity of home and network security, • Must possess an understanding of all systems including audio, video, security, lighting, and integration of all installed brands (Control4, Lutron, Savant, Crestron, DSC, Clare), • Must be able to read home schematics, plans or CAD Drawings, • Basic wiring and connectivity skills as it pertains to low voltage standards, • Trouble shooting skills are essential, • Basic computer skills, with the ability to become competent in in-house job management software Qualifications:, • High school diploma or equivalent, • Excellent communication skills and the ability to work effectively in a team environment, • Basic computer skills with the ability to become competent in in-house job management software, • Valid driver’s license, clean driving record, and pass a criminal background check, • Prolonged periods of standing, stooping, or bending may be required, • Must be able to lift and carry up to 60 pounds, • Ability to work in tight spaces and at ladder height Powered by JazzHR QOAsxLVXIi

Job Description Polar Analytics: The All-in-One Data Platform for Consumer Brands 🐻️‍❄️ Polar Analytics simplifies data so brands can make smarter, faster decisions without the complexity of traditional tools. Powerful yet user-friendly, it gives DTC brands the insights they need to scale profitably. 🚀 Our mission? To help indie DTC brands compete and grow—faster and more profitably. What Makes Polar Analytics Unique? 💎 🔥 4,000+ Brands and Growing We’ve scaled to 4,000+ active merchants (Jan 2025) and are on track for 10,000+ this year. 💡 Cutting-edge tech, Built for Simplicity We leverage the modern data stack to deliver enterprise-level insights—without the need for a data team. 💰 Backed by World-Class Investors We’ve raised $28.5M with Frst, Point9, and Chalfen Ventures, a top-tier B2B SaaS investor known for spotting future unicorns early. 👥 A Team of eCommerce Experts Our team brings experience from leading eCommerce SaaS platforms, united by a mission to build the next industry leader. Customer Support @ Polar Analytics Customer Support at Polar is where empathy meets expertise. Our team ensures thousands of DTC entrepreneurs get the data insights they need to grow their brands, while building scalable support systems that evolve with our rapid growth. You'll be the voice of our customers internally and the face of Polar externally, working alongside a passionate team dedicated to making eCommerce data accessible and actionable. Why This Role? • Empower entrepreneurs daily - Help thousands of DTC brands unlock growth through data, with solutions they rely on every single day to make critical business decisions, • Join our explosive growth story - Be part of one of the most exciting moments in our journey as we scale, backed by proven product-market fit and 100+ 5-star Shopify reviews, • Master the DTC ecosystem - Get insider access to the fastest-growing consumer brands (from $1M to $1B revenue) and become a knowledge expert in eCommerce, data analytics, and emerging industry trends, • Shape our support evolution - Lead the transformation from reactive support to proactive, scalable systems that anticipate customer needs and drive product improvements What's the Scope? • Multi-channel customer advocacy - Manage customer requests across Intercom, Slack, and email with exceptional response times (≤15 minutes) and resolution quality (≤2 days), maintaining 95%+ CSAT scores, • Technical problem-solving leadership - Triage and prioritise tickets in Jira, handle Level 1 support issues independently, and collaborate seamlessly with engineering teams on Level 2 escalations with comprehensive context and documentation, • Build scalable support infrastructure - Create self-serve documentation, FAQ content, diagnostic tools, and automated solutions that help customers solve problems independently as we scale to support thousands of brands, • Process optimisation and innovation - Identify bottlenecks in current support workflows, propose data-driven improvements, and implement systems that reduce ticket volume while improving customer satisfaction, • Voice of the customer champion - Transform customer feedback into actionable product improvements, working directly with Tech and Success teams to influence our product roadmap and feature prioritisation, • Knowledge transfer and training - Develop internal documentation, train team members on complex product features, and contribute to our growing knowledge base that serves both customers and internal teams This job is made for you if: • You're passionate about eCommerce and data - You understand the DTC landscape, get excited about helping brands make data-driven decisions, and can speak confidently about metrics like CAC, LTV, ROAS, and conversion optimisation, • You have proven B2B SaaS support experience - Previous customer-facing experience in early-stage startups or small companies with hands-on, scrappy environments where you've worn multiple hats and driven process improvements, • You excel at structured, clear communication - Exceptional written and verbal English skills with the ability to explain complex technical concepts simply, provide detailed context in escalations, and maintain professional correspondence across all channels, • You have strong technical curiosity - Bachelor's degree or equivalent in business/engineering, comfort with data concepts, willingness to learn SQL basics, and ability to troubleshoot technical issues independently, • You thrive with ownership and strategic thinking - Ready to take our US support operations to the next level with proactive improvements, systematic problem-solving, and big-picture thinking that considers broader organisational impact We believe in a structured, fair, and transparent hiring process. While the steps may vary by role, here’s what you can expect: 1. Recruiter Screen (30 mins): A call with our Head of Talent to talk through your current/past experience and your motivations and Tell you more about Polar Analytics., 2. Role Fit Interview (45 mins): Here, you'll meet either the Hiring Manager or a team member of a similar level to discuss your ways of working and understand your skillset and ability for the role., 3. Competency Deep Dive (1 hour): This interview usually consists of a practical element (case study, Presentation, Technical Problem Solving etc) designed to give you a broader understanding of how we drive impact at Polar. This will be with the hiring manager and one other team member., 4. Culture Interview (45 mins): A conversation with one of our Culture Champions. We assess your team fit based on our values (see below). We value your time and effort in the application process, and we aim to provide feedback as quickly as possible. Our Values 🌟 * 🤝 No Ego – We work as a team, valuing everyone’s input. * 🪞 Transparency – Honest feedback and open communication drive our growth. * 🚀 Growth Mindset – We constantly learn, improve, and push for excellence. * 💜 Care for Others – We lead with empathy and put our customers first. * 🔑 Act Like an Owner – We take responsibility and drive the business forward. * 🎯 Driven by Impact – We focus on delivering real value to our customers. Company Perks & Benefits: * 🌎 Choice-First Work Culture – We focus on impact. * 🏖 5 weeks of vacation * 💰 Competitive salary & equity * 💻 Latest MacBook * 🏡 Remote Office Upgrade budget to spend in your first year to ensure you have the best environment possible to work in * 🩺 Private Health Insurance – Based on your location. * 😍 Company-Wide Offsites Every 6 Months – Align on vision and strengthen our team bonds.

Job DescriptionDescription: Our Mission: Leverage Technology to Advance Social Impact We’re a passionate group at Tech Impact. We know nonprofits, technology, and how to work hard for a good cause. In addition to providing technical services to nonprofit organizations, Tech Impact runs workforce development programs to help young people learn in-demand skills to gain employment in the IT field. Senior Support Engineer Tier 3 Please note: This is a fully remote position. The Hiring team is only considering candidates located in EST or CST at this time. Benefits of Working for Tech Impact: • We pay 90% of associate and dependent medical benefits and cover your out-of-pocket medical expenses., • Paid Time Off - 15 days accrued in the first year, • 10 Paid Holidays, • 401K matches up to 3% of gross salary, • Employer-paid life insurance benefit, • We offer both remote & hybrid positions Tech Impact is a nonprofit organization dedicated to its staff. Applicants should expect a fast-paced environment with frequent exposure to new and challenging problems. Tech Impact expects most employees to transition over time into more technical and autonomous roles within the organization. Duties and Responsibilities: Service Desk Support · Provides Tier 3 technical support to all clients · Serves as an escalation point for Tier 2 Engineers · Provides direct support on network communications issues · Available to handle inbound issues via email and phone queue Monitoring · Monitors the network management system (Kaseya VSA) and responds to issues · Performs recurring network management tasks as required · Develops scripts and other monitoring improvements as required Projects · Serve as the technical lead on implementation projects, as assigned · Provides technical support on implementation projects, as assigned Customer Service · Maintains strong customer service skills when dealing with clients, vendors, and other Tech Impact partners · Provides technical sales support when engaged by the account management and sales teams · Advises Account Management of client support or recurring technical issues · Delivers on agreed-upon scopes of work as defined by approved projects Professional Development · Improves knowledge of current and future technologies that may be of benefit to Tech Impact or its clients Other Duties · Work with team to identify, develop, and document automation opportunities · Work with team to identify and develop new technology solutions · Provides technical project support as directed · Performs other duties as assigned Qualifications: · 10+ years of IT experience with a broad background in IT infrastructure · Extensive hands-on experience in deploying and maintaining data networking systems, including SonicWALL and other firewalls, Cisco Meraki switches, Ubiquiti Unifi WAPs, and more · Experience administering a cloud-based IT services/infrastructure platform (Microsoft 365, Google Workspaces, AWS, Azure etc.) · Experience configuring / administering / managing a directory server (Active Directory, LDAP, Entra ID, etc.) · Advanced understanding of networking is required. Ability to configure/troubleshoot DHCP/DNS, VLAN’s, VPN, etc. · Experience deploying, maintaining, and supporting VMWare ESXi and/or Microsoft Hyper-V environments. · Experience managing and supporting VoIP systems · Excellent troubleshooting skills · Experience in a managed services environment preferred · Experience working for nonprofits preferred · Excellent communication, writing, analytical, and creative problem-solving skills · Excellent customer service skills, including the ability to translate technical information to non-technical users · Ability to manage multiple projects/tasks simultaneously with tight deadlines · Ability to work well in a team environment Applying For This Role: • When applying for this role, please submit a cover letter, resume, references, and samples or links to your portfolio site, • As an equal-opportunity employer, Tech Impact values a diverse, inclusive workforce, and we provide equal employment opportunities to all applicants and associates. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, physical or mental disability, medical condition, family care status, marital status, domestic partnership status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. We also consider qualified applications regardless of criminal histories consistent with legal requirements., • ADA Specifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position., • Requires the ability to use a computer and other office-related equipment.Requirements:

Job Description ABOUT CONTEXT TRAVEL Context Travel is a global day tour operator that connects intellectually curious travelers with local subject matter experts in over 60 destinations around the world. Our guests often tell us that we are the best part of their trip, and we take great pride in creating unforgettable moments that are treasured for a lifetime. Context is a B-Corp and a long-standing company founded in 2003. We have been backed by growth equity since 2017. ROLE: Delivery Associate, France, Central & Northern Europe LOCATION: Remote role, ideally based out of the Philadelphia metro area SCHEDULE: Monday-Friday, 9am-5pm Eastern Time SALARY: Commensurate with experience JOB DESCRIPTION Context’s Delivery team ensures the seamless execution of exceptional cultural experiences for all stakeholders—clients, travel advisors, guides, vendors, venues, and partners. We create highly personalized experiences while maintaining smooth and efficient operations. We are seeking a Delivery Associate for our France, Central & Northern Europe (FraNCE) region, to support operational workflows (primary focus) within our portfolio, fulfillment, and guide community functions, as well as client and advisor communications for our high-quality tours. The role reports into the FraNCE Delivery Director (based in France). ROLE AND RESPONSIBILITIES • [Primary focus] Provide operational and administrative support across our regional portfolio, fulfillment, and guide community functions, including:, • Ensure portfolio fulfillability by verifying tours are accurately displayed, correctly configured, and fully prepared for delivery and making adjustments as needed, • Support product development through research and assistance with the creation of new tour offerings, • Carry out 1:1 guide communications related to scheduled tours and daily operational needs, • Partner with regional fulfillment staff, contractors, and external vendors to ensure accurate and seamless delivery of tours, • Process financial transactions including vendor and guide invoicing in a timely and accurate manner, • Sales and customer support, • Nurture strong relationships with both first-time and returning clients and advisors, • Provide expert guidance on our brand, product portfolio, and the destinations we serve, • Assist with booking, modifying, and managing orders efficiently, • Client value maximization: Identify opportunities to upsell and cross-sell thoughtfully, maintaining warmth and discretion, • Ensure accurate and timely transfer of essential client information to fulfillment teams, partners, and on-the-ground guides, • Develop a thorough understanding of end-to-end operations to offer clients clear information, personalized suggestions, and actionable guidance, • Mentor and train seasonal contractors and Delivery colleagues, • Actively contribute to weekly Delivery team and cross-regional meetings, • Deep expertise in—and genuine passion for—Paris, our region’s largest market. French language skills and/or expertise in Northern and Central European destinations a plus, • Attention to detail with a drive for continuous process improvement and problem resolution, • Sincere enthusiasm for connecting with people both via email and over the phone, • Resilience and composure—you handle unhappy stakeholders with empathy and a thick skin, • Cultural sensitivity—you have experience and/or interest in working with colleagues and people from around the globe, • Versatility in managing a wide range of tasks and responsibilities in a fast-paced environment, • A curious, learning-driven mindset—you’d happily be one of our clients yourself, • A supportive, mission-oriented work environment with colleagues who care, • Unlimited access to digital lectures and, audio guides, and in-person small group tours, • Annual learning & wellness stipend to pursue personal and professional interests, • Tech stipend, • Flexible PTO (with no caps, encouraged minimums, and parental leave), • A remote-first work policy - we have colleagues based in all four corners of the world Powered by JazzHR QUfTyTV2al

Job Description Job Title: IT Support Technician Reports To: The IT Support Technician will report to the Client Services Supervisor, Client Services Manager, IT Supervisor/Manager, or equivalent leadership. Job Overview: The IT Support Technician performs duties that include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties. This position is focused on problem-solving using a high level of technical skill. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Analyzes issues and formulate solutions., • Troubleshoots system, application and hardware issues., • Ensures customer is updated on ticket progress., • Works directly with customers to solve problems., • Utilizes internal IT Knowledge Base to both provide and find solutions to known issues., • Uses external information to research and resolve issues when needed., • Consistently updates the ticket tracking system with status and fixes., • Properly escalates issues to necessary parties as required., • Performs routine system maintenance on laptops and desktops., • Tracks computer assets according to organizational standards., • Performs backups and restores., • Performs configuration of hardware including drives, network interfaces, memory, processors, and peripherals., • Performs installation and configuration of software including operating system, patches, and 3rd party products., • Maintains established computer standards and participate in testing new standards, • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) or mail (back of office) coverage as needed. Competencies: • Strong verbal and written English communication skills., • Exemplary communication and follow-up skills., • Knowledge and application uses for Mac and PCs., • Hardware and Software knowledge/skills., • Very strong technically, fix and handle more issues internally, engages with our vendors to schedule repairs, when necessary, continually visits the assigned spaces ensuring all equipment is up and running, willing to work after hours when sporadically asked., • Anticipates ahead for potential issues, eyes and ears open for new IT opportunities, investigating new technology and raising it to attention of IT team leaders., • Has excellent customer service skills, ability to understand the business and clearly relay in layman's terms and build relationships., • Ability to work independently or in a team environment., • Ability to multi-task., • Excellent presentation and interpersonal skills., • Excellent written and oral communication skills., • Strong interpersonal skills with heavy focus on customer service., • Demonstrate sound written, oral and organizational skills., • Collaborate with local and remote teams using provided tools., • Consistently share solutions with peers., • Comfortable training both small and large groups of people on new IT solutions. Qualifications and Education Requirements: • High School Diploma (or equivalent) required. Preference in higher level degree preferably in in Computer Science, Information Systems or equivalent program., • 1-3 years prior IT work experience., • IT certifications preferred such as: ACMT, ACSP, ACTC MCP, CNA, CCNA, A+, Network+., • Experience with Mac and PC computers., • Ability to work assigned work hours determined by manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Physically able to talk on the phone and input data simultaneously., • Ability to lift or move 40 lbs. or greater frequently. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Level 1/2 Help Desk Admin - End User Support Job Location: Philadelphia, PA (remote possible) Full time position- Wednesday-Sunday Shift Experience- 5+ years Salary: 55-65k Job Description: Contour Data Solutions is looking for a person wanting to make an immediate impact in a rapidly changing, fast paced environment. The position is part of a technology team that has responsibility for internal and customer facing solutions which are hosted in our enterprise class data centers. The Level 1 Operations Team is responsible for supporting our client's end users supporting hardware, software/applications, printer, phones etc. Position requires an experienced, highly motivated Help Desk Admin with a minimum of one to three years' experience in Help Desk Support.. Major Responsibilities • 5+ years of experience with IT helpdesk or support position., • First line of support to clients regarding software, Hardware and systems., • Respond to end customer issues through phone, email, remote-in software, and computer chat., • Knows the Ins and Outs of a Network, Servers and Windows PC (Hardware & Operating System), • Have an understanding of an IP network, including switches/firewalls and how to troubleshoot different issues., • Able to self-manage and hold themselves accountable., • Can translate technical problems to the end user in a plain speak way that allows them to understand the problem and solution., • Enjoy people and care to develop strong relationships with clients., • Be an optimist at heart., • Resolves problem situations in a professional manner., • Experience with iPhone/iPad/Android., • Experience supporting phone systems from Microsoft Teams, • Experience with Apple computers in a networked environment., • Nable RMM (remote management of computers)., • Experience supporting printers/copiers in a networked environment., • Basic knowledge of windows server environment including active directory, DHCP, DNS, services, event logs, Line of Business application installations and management., • Support for Microsoft related technologies: Windows Server, Exchange, SQL, Office 365, Windows 7/10, etc. The Job: • Monitors ticket database and monitoring platform and follows up with assigned personnel to ensure timely resolution of problems, • Invokes problem escalation procedures to coordinate recovery, • Isolates problem trends and ensures that troubleshooting efforts are completed, • Solves problems and makes decisions on a daily basis to help resolve issues, • Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department., • Accurately communicates pertinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service, • Performs duties in a cost-effective manner to avoid waste of resources without jeopardizing quality of care and service, • Above all, build professional and sincere relationships with clients and seek ways to improve their satisfaction with our service., • Learn the ins and outs of our clients' unique work environments., • Work to quickly resolving incidents submitted by our clients., • Monitor alerts generated by our tools to resolve incidents before our clients are even aware., • Enter all work as service tickets and time as it occurs., • Interact with vendors to support customer's specific line of business applications, copiers/printers, internet service providers, etc., • Remote access solution implementation and support: VPN, Remote Desktop, RemoteApp., • IT environment documentation to include system reviews and recommendations., • Communication w/customers: keeping them informed of incident progress, notifying them of impending changes or agreed outages., • Understanding of server administration, troubleshooting, capacity planning, and disaster recovery planning., • Create technical documentation when needed, • Work closely with the multiples constituents including customers solutions, production support, as well as network, security, desktop support, and systems administrators to optimize the systems and related components., • Just as the Level 2/3 Engineers will be supporting you, you will also need to support them. We are a team and supporting those around us is a must! Must Have qualifications • Working knowledge of Windows server administration, • Proficient at using all available resources for troubleshooting and problem solving and the ability to quickly and clearly diagnose and communicate problems and ensure the resolution of any problems identified., • Technical, analytical, interpersonal and organization skills required, • Flexibility, integrity, teamwork, and unwavering commitment to client satisfaction, • Able to take ownership of and troubleshoot a broad variety of system problems, • Ability to work well with others, as well as independently. Attention to detail., • Position requires on-call support including planned and unplanned responses to a 24x7 environment. Bonus • Microsoft Certifications, • Working knowledge of ITIL principals and procedures. Non-skill requirements: • Pass a background check., • Able and willing to lift 50+ lbs of equipment.

Job DescriptionAbout Us: We believe everyone deserves a chance to improve their financial future. We're dedicated to building simple and inclusive financial products that help our members create healthy habits and achieve economic stability. The Perpay team is a motivated group of creative problem solvers who love getting things done and making an impact. Located in Center City, Philadelphia, our one-of-a-kind space promotes a collaborative work environment, unites our team, and feels like a home away from home. As a certified B Corp, Perpay is committed to building a mission-driven culture that balances purpose and performance - Learn more. Some things we're excited about: • $500 million in spending power used by our members, • Increasing members' credit by 32 points (on average) within the first 3 months, • Perpay Marketplace: Combines interest-free payments and modern e-commerce to reduce cost of ownership and promote healthy repayment behavior., • Perpay+: Leverages Marketplace repayment history to help members monitor and build credit with all 3 credit bureaus., • Perpay Credit Card: Expands access to the flexibility and benefits of a World Mastercard by removing common barriers like high security deposits and low approval odds. About the Role: We're seeking highly motivated recent graduates who are passionate about our mission and eager to make a meaningful impact on our customers, while supporting the growth of operations. As a Business Operations Specialist, you'll be instrumental in helping customers navigate their shopping and credit-building experiences. By analyzing customer feedback and operational performance data, you'll help identify areas for improvement and drive changes that enhance both customer satisfaction and overall operational efficiency. This role also provides a unique chance to explore a range of professional growth opportunities through rotations across various internal teams (for example: Product, Acquisition, Merchandising, Credit Card, Marketing, Compliance, People, and more). During each 10-11 week rotation, you will integrate yourself into the team, work on impactful projects, and build your professional network. You'll play an integral role in shaping product development and process improvements, acting as a liaison between customers and internal teams. Throughout your rotations, we'll empower you to discover your path and challenge you to elevate your contributions. Our greatest strength is our people and we'd love for you to be one of them! Responsibilities: Initially • Deliver exceptional customer service across multiple channels (chat, email, phone), guiding users through their shopping and credit-building journey, • Drive resolution of high-impact problems across operational verticals: Core, Marketplace, Card, and Risk, • Collect and analyze customer service data to develop and implement performance improvement strategies, • Collaborate with overseas BPO (Business Process Outsourcing) partner to provide actionable feedback on customer service interactions, ensuring continuous improvement in agent efficiency, accuracy, and overall service quality, • Maintain and update internal training materials, including SOPs and operational documentation, • Rotate through internal teams including Product, Acquisition, Merchandising, Credit Card, Marketing, Compliance, and People, • Work cross-functionally by proposing solutions to optimize operational efficiency and drive business outcomes, • Measure and communicate user friction points to the Product team and propose UX solutions, • Collaborate with Merchandising to support seamless execution of orders, pricing, shipments, and vendor coordination, • Leverage customer service expertise to manage BPO operations, setting clear performance standards to shape agent output while ensuring alignment of business goals, • Lead training for new and existing team members, • Design your career trajectory by diving into experiences that will help you draw your own map – unlocking your professional potential and aligning your passions with meaningful work Real Stories, Real Growth This role is just the beginning – a launchpad. Check out how others have navigated their own growth, developed new skills, and taken on exciting new challenges. "I joined Perpay as a Business Operations Specialist in October 2022, and did rotations through our Merchandising, Product, and Compliance teams. I transitioned to Perpay's Compliance team full-time shortly after. Now I report directly to our C Suite. Every day, I get to learn from incredibly experienced and talented individuals." -Luke, Compliance Analyst "I started with a rotation on the Credit Card team, where I became a subject matter expert on our Credit Card product. Now I lead the Credit Card vertical on the BizOps team, shaping strategy, supporting our outsourced customer service team, and partnering across Product, Engineering, and Compliance to drive impact. It's been an incredible journey of growth, ownership, and learning." -Steph, Business Operations Specialist Things We Value: • Curiosity - You don't just ask questions, you chase them., • Passion - You're excited by the idea of helping others build financial freedom., • Drive - You act with intention and take initiative., • Relentlessness - Setbacks don't faze you. You try, learn, and try again., • Strong Communication - You speak up, listen well, and aren't afraid to say "I don't get it.", • Grit - You show up, dig in, and get things across the finish line., • Adaptability - You can handle pivots in responsibilities and are able to adjust as needed. What You'll Bring: • A BA/BS degree, completed no earlier than June 2023, • GPA of 3.0 or higher, • Commitment to an in-person work environment Hey, we know not everybody checks all the boxes, so if you're interested, please apply because you could be just what we're looking for! What We'll Bring: • Competitive salary + company equity, • 401k with company match, • Medical / Dental / Vision insurance, • Flexible Spending Account (FSA), • Team member discounts, • Relocation assistance, • Pre-tax commuter benefit, • Student loan repayment match, • Gym subsidy with City Fitness, • Cell phone plan, • Paid parental leave, • Unlimited PTO Additional Perks: • Opportunity to gain experience at one of the fastest-growing financial startups in the country, • Work on both e-commerce & fintech customer-facing products, • Collaborate cross-functionally with product, design, marketing, operations, data teams, and more This is not a remote opportunity; it is 100% onsite (#LI-Onsite) (#LI-TH1) (#LI-AK1) Perpay is proud to be an equal opportunity employer. We value diversity in all its forms and are committed to creating an inclusive environment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, sex (including pregnancy), marital status, political affiliation, age, veteran status, disability status or other non-merit factor. Please contact us at to request accommodation.

Job Description The Tyndale Company is a private, 9x Top Workplace winner in PA and 4x winner in TX, and an industry leading national supplier of arc-rated flame-resistant clothing (FRC) to the utilities, oil and gas, transportation, chemical manufacturing, molten metals, and NFPA 70E markets. We’re a family-owned business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing. Our next wave of growth is here and we're hiring a Director of Digital Marketing and Advertising to lead Strategic Digital Advertising & Lead Generation. Overseeing six-figure budgets across Google, Meta, LinkedIn, YouTube Shorts, and geotargeted Performance Max aimed to drive qualified leads across every B2B segment. This Director will design and own creative digital roadmaps and demonstrate the ROI with razor-sharp analytics. Success as a Director of Digital Marketing equals clicks into pipeline and pipeline into record-breaking revenue. HYBRID/REMOTE: Tyndale supports a strong work-life balance. This opportunity requires onsite work a minimum of 2 days a week, and 3 days a week remotely. To be considered, candidates must reside within a commutable distance from our Tyndale headquarters in Pipersville, PA (Bucks County). Responsibilities Strategic Digital Advertising & Lead Generation • Design and execute aggressive omnichannel lead generation strategies to support customer acquisition and market expansion across all B-to-B segments – enterprise to small business to retail., • Own the digital advertising roadmap across Google, Meta, LinkedIn, YouTube Shorts, Geotargeting campaigns and Performance Max campaigns., • Manage and allocate advertising budgets with accountability for measurable results across geotargeted campaigns, paid social, display, search, and retargeting., • Oversee SEO strategy and execution for content development ensuring coordination with SEO goals., • Oversee development and execution of all advertising content and creative assets across digital channels while maintaining consistency across digital ad formats - static, rich media, and video., • Collaborate closely with internal creative team to ensure content is aligned with brand guidelines, campaign goals, and audience personas., • Collaborate closely with Marketing campaign team, and Salesforce team to develop an end-to-end lead management process across all market segments – marketplace, small business, enterprise and for organic growth within existing accounts., • Report out on key lead metrics including conversion rate, cost per lead, lifetime customer value., • Own digital performance reporting through GA4, Looker Studio (or similar); use marketing automation tools (e.g., Pardot, HubSpot, ZoomInfo) to support reporting., • Develop attribution models to track ROI and guide media mix modeling decisions., • Partner closely with internal teams including content, design, sales, and IT to align paid media efforts with business goals and branding strategy., • Manage agency relationships and vendor performance, ensuring campaign execution aligns with internal benchmarks, branding guidelines and timelines., • Identify new digital-first market opportunities and develop strategies to capture emerging segments., • Monitor competitive activity and industry trends to ensure Tyndale stays at the forefront of digital innovation., • Bachelor’s degree in Digital Marketing, Advertising, or related field, advanced degree preferred., • 8+ years of progressive experience in digital advertising, including leadership roles with P&L accountability required., • Strong people leadership skills, with progressive responsibility and experience leading cross-functional teams in a high-growth, digital-first B2B environment., • Focus on maximizing ROI with a clear and measurable results reporting., • Deep experience in managing Google Ads (Search, Display, PMAX), Meta Ads, LinkedIn Campaigns, and YouTube formats., • Advanced proficiency in GA4, attribution modeling, A/B testing tools, and campaign automation/reporting platforms., • Strong understanding of modern B2B digital marketing funnels and enterprise buyer journeys., • Excellent project management and communication skills, both written and verbal., • Proven track record of scaling lead generation programs, reducing CAC, and increasing ROI., • Demonstrated excellence in agency/vendor management and collaboration., • Knowledge of media planning, creative development, and campaign innovation., • Keep a close eye on the competition, determine realistic benchmarks, and develop strategies to gain a competitive edge Benefits: • Health & Wellness: Comprehensive medical, dental, and vision insurance with competitive premiums. Paid parental leave. Mental health support through an EAP and partial reimbursement on copays, fertility support, and robust wellness programs with annual reimbursements., • Work-Life Balance: Many positions with Tyndale offer hybrid onsite + remote work schedules, generous PTO, paid holidays + a floating holiday, and more., • Financial Compensation: Competitive salary, 401(k) with matching, and bonus opportunities., • Career Growth & Development: Training/certification/tuition reimbursement programs and demonstrated paths for knowledge share and internal promotion opportunity., • Culture & Perks: Family-owned values, award winning culture, team-engagement events, casual dress code, company-sponsored charitable events and activities, and an inclusive workplace that values collaboration and integrity. All qualified candidates are encouraged to apply on our website at - E.O.E Company DescriptionAbout Tyndale Tyndale Company, Inc. is a single-supplier solution for keeping workers safe, comfortable, and regulation-compliant. We deliver top-quality, arc-rated flame resistant (FR) clothing and uniforms by way of managed apparel programs, driven by over 40 years of FR experience. We serve the electric utilities, oil and gas, transportation, and other industries across all 50 states and Canada. We believe that the key to our success is our employees and Tyndale has been recognized as an award-winning, employee-rated Top Workplace in the Greater Philadelphia and Houston areas. Our values are exhibited in every phone call, every order, and every shipment that goes out with our name on it, and we are dedicated to continually raising the bar on the products and services we offer. Qualified candidates are encouraged to apply on our website, . E.O.EAbout Tyndale \r\nTyndale Company, Inc. is a single-supplier solution for keeping workers safe, comfortable, and regulation-compliant. We deliver top-quality, arc-rated flame resistant (FR) clothing and uniforms by way of managed apparel programs, driven by over 40 years of FR experience. We serve the electric utilities, oil and gas, transportation, and other industries across all 50 states and Canada. We believe that the key to our success is our employees and Tyndale has been recognized as an award-winning, employee-rated Top Workplace in the Greater Philadelphia and Houston areas. Our values are exhibited in every phone call, every order, and every shipment that goes out with our name on it, and we are dedicated to continually raising the bar on the products and services we offer.\r\n\r\nQualified candidates are encouraged to apply on our website,

Job Description BAYADA Home Health Care is dedicated to keeping people safe at home with comfort, independence, and dignity. Since 1975, caring for people at home has been our passion and gives meaning to the work we do each day. Values-based and mission driven, BAYADA is on its way to realizing its vision of helping millions of people worldwide experience a better quality of life at home. POSITION SUMMARY: Responsible for providing BAYADA Home Health Care's employees with PC hardware, operating systems, infrastructure and applications technical support. A self-starter who has the appropriate technical and customer service skills to provide first class hardware and systems support. MINIMUM QUALIFICATIONS: • Exemplifies characteristics of The BAYADA Way: compassion, excellence and reliability., • Four (4) year college degree., • Minimum two (2) years Help Desk support experience., • IT industry certifications a plus., • Ability to troubleshoot issues to resolution via the telephone and quickly learn new technologies., • Strong knowledge of Microsoft Windows, Domain Environments, Group Policies, Exchange, Office Suite and networking protocols., • Experience configuring and troubleshooting PC hardware and applications., • Experience in and the ability to support the following network protocols, operating systems, hardware and software: TCP/IP, DNS, DHCP, VPN, desktops and laptop hardware, LaserJet, Desk Jet and Multifunction printers, Print Servers, VPN routers, DSL and cable modems, patch panel, switches, etc., Windows Operating System, Word, Excel, Outlook, Outlook Web Access (OWA), PowerPoint, Access, Publisher, Adobe Reader, Internet Explorer, Anti-Virus software, Citrix and Accuterm., • Ability to provide remote assistance utilizing remote desktop support tools., • Excellent analytical and problem-solving skills., • Excellent organizational, written, and oral communication skills., • Committed to providing excellent customer service in a fast paced, multi-tasking environment., • Demonstrated record of strong interpersonal skills., • Competence in basic PC skills required to perform job functions., • Demonstrate and communicate the core values of BAYADA Home Health Care and The BAYADA Way., • Provide Hardware, Systems and Network Support to all BAYADA offices and employees., • Respond to Technical Support calls concerning a wide variety of technical issues. Troubleshooting of issues to resolution for the following:, • Desktop and Laptop PCs, • Microsoft Operating Systems and images, • Windows Active Directory and Heroes domain environment, • Software installation and troubleshooting, • Routers, Switches, and Modems, • Virus protection and system security, • Documentation of calls in the Information Technologies call tracking database. Including detailed description of all communications with users, including all follow-up and documented resolutions., • Assist with the deployment of desktop hardware and software in the BAYADA's infrastructure (e.g., domain integration, proper virus protection, appropriate software installed, proper data backup, Citrix clients, System Management agents, Anti-Virus Software, etc.)., • Works closely with other members of the Desktop team to solve complex problems and escalate to senior team members or management when appropriate., • Achieve and maintain Hardware Manufacturer's warranty support certification in order to provide break fix support for our BAYADA hardware. Escalate to Vendor's warranty parts dispatch when required., • Assist with the configuration and installation of printers, scanner, and multi-function copiers., • Working knowledge of the BAYADA BayBox file and print servers and Windows Domain servers. Ability to work with our customers to complete hardware installations and Windows Domain migration., • Ability to troubleshoot, analyze and document TCP/IP network troubleshooting issues. Provide support to our offices in order to resolve networking issue and/or escalate appropriately., • Research and duplicate difficult configuration, compatibility, or product defect issues and escalate when appropriate., • Working knowledge of the BAYADA System Management appliance. Ability to deploy and troubleshoot software managed installations and scripts to the existing BAYADA computer inventory., • Working knowledge of the BAYADA's Anti-Virus enterprise software protection suite. Assist troubleshooting virus detections and remediation strategies., • Utilize the BAYADA Remote support appliance to remotely access to our PCs and Laptops., • Assist managing the BAYADA hardware and software inventory and licensing. Alert the Desktop and Office Support Services teams of any discrepancies., • Provide support to onsite technicians/contractors when required., • Support BEARS at home access for BAYADA staff working remotely., • Demonstrate solid performance or exceed performance standards in key job dimensions/attributes as defined on the Performance Appraisal for Office Staff., • Base Pay: $23.48 – $28.84 / hour depending on qualifications, • BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Job DescriptionCompany Description Our client is an industry-leading, award-winning integrated technology solutions provider for builders and building owners. They’ve been in business for 10+ years and are a one-stop shop for all connected building needs, including low-voltage cabling and infrastructure, network build-out, and all IP endpoints, including access control, IP cameras, Wi-Fi, and A/V. Their CEO has been featured on Fortune Magazine, acknowledging their service quality for its reliability and efficiency, and they have won the Thought Leadership Award in 2024. Benefits: • Dental, health, and vision insurance, • PTO, • Retirement plan, • Quarterly performance-based bonus structureJob Description We are seeking a detail-oriented and technically skilled IT Support Specialist (Level 2 Support) with hands-on experience in VoIP, Networking, and related systems. This role is ideal for someone who thrives in a fast-paced environment, is comfortable resolving complex technical issues, and understands the importance of exceptional client communication. As a Level 2 IT support specialist, you will serve as a key escalation point for advanced support issues utilizing ticketing systems, working closely with internal teams and clients, ensuring timely resolution. You’ll also play a critical role in maintaining a high standard of customer satisfaction by managing communications clearly, proactively, and professionally. Responsiibilities • Manage support tickets via platforms like Zendesk, Freshdesk, or similar systems, ensuring timely and accurate resolution., • Troubleshoot and resolve complex issues related to VoIP systems, network connectivity, CCTV, intercoms, and other low-voltage technologies., • Collaborate with internal teams, including engineering and project departments, to resolve escalated or persistent issues., • Identify and escalate recurring problems, suggesting system improvements and automation to enhance efficiency and reduce support load., • Document solutions and best practices, and contribute to internal SOPs and knowledge base articles., • Monitor account health and usage trends, proactively addressing client concerns, and identifying upsell or optimization opportunities., • Deliver a high standard of customer success and experience, building trust and long-term partnerships.Qualifications, • 2-6+ years of technical support experience in Network and CCTV-related issues (Low Voltage systems)., • Experience in VoIP systems (e.g., SIP, PBX), basic network troubleshooting (LAN/WAN, switches, firewalls), and intercom., • Experience with Access Control and CCTV technologies (IP cameras, DVR/NVR systems) is a plus., • Strong knowledge of ticketing systems and ability to prioritize based on severity and SLA., • Versatile technologist familiar with various types of technologies., • Ability to work independently, think critically, and handle multiple support cases concurrently., • Experience with remote support tools and basic configuration interfaces. Additional Information About SaaS Talent SaaS Talent is more than just a recruiting company. We're your hiring, business development and growth partner with 20+ years of experience in SaaS and Hi-Tech that helps you scale and transform your business. We've worked with 100+ companies and helped them achieve their goals. From streamlining sales, marketing, and operations to hiring ideal talent and getting funding, if you're struggling to grow, we're an ideal choice. Reach out to us at to learn more about how we can help you. SMS Communication Consent Disclaimer By applying for this position, you agree to receive text message updates from SaaS Talent related to job opportunities. Standard message and data rates may apply, and messaging frequency varies. Text HELP for help and STOP to cancel. Learn more about our opt-in SMS Communication consent policy here:

Job DescriptionAbout Phorest Phorest is a leading global provider of innovative, cloud-based salon and medspa management solutions that help clients manage bookings, marketing, POS, and customer relationships. Trusted by thousands of businesses globally, Phorest is dedicated to providing tools that support the success and growth of our clients. We have gone from strength to strength in North America over the last few years and are quickly becoming the market leader in the premium space. The Opportunity We’re looking for a General Manager to lead our North America commercial operations. You will be responsible for driving strategic growth, operational excellence, and continuing to grow and develop our exceptional team while keeping our culture strong. This role is critical to our long-term trajectory in the fastest-growing region of our business. This is not a GTM or commercial-only role - it requires a well-rounded operator with cross-functional understanding, business acumen, and a passion for cultivating high-performing teams. This role reports directly to our President for the North America region, and works closely with the COO and global executive team. The Impact This is a unique opportunity to lead our fastest-growing region as we continue to scale globally. As General Manager, you will lead a high energy, established but growing team in identifying and building the infrastructure needed for scale. This will be a hands-on leadership role in addition to leading strategic planning for the region. You will be an enabler of the continued performance and growth of the region and your leadership will directly impact our customers, our people and the health of the North America business. You’ll collaborate closely with a talented and passionate team both in North America and globally and continue to foster a culture rooted in our values of Can-do attitude, Growth Mindset and Seirbhis go hIontach (excellent customer care, with a nod to our roots in Ireland). You’ll own the regional P&L and be a key driver of strategic, operational, and financial outcomes across the region. What You'll DoRegional Performance & Operations * Partner with the President of North America, to lead and manage the region ensuring delivery of targets and plan * Directly manage the Customer Operations group for North America enabling scale and efficiency for continued growth * Bring deep operational experience and knowledge to help the region to continue to build and enhance our approach to customer operations * Create a high performing organisation including setting clear expectations for each functional area, ensuring accountability and coaching and developing our people in line with our value, Growth Mindset * Foster alignment, collaboration and efficiency across all teams within NA and with international teams and functions * You will be empowered to make key operational decisions across teams, budgets, and priorities to drive performance and ensure the region meets its goals efficiently and effectively. Leadership * Role model what great leadership looks like in a high growth, culture oriented environment * Inspire, coach and develop the team and leaders * Demonstrate high quality, strategic and values aligned decision making * Prioritise and align the teams priorities to what is most important * Great communication skills with the ability to connect in a range of environments and audiences * Cultivate strong connections between local and global teams Expansion & Strategic Planning * Work closely with the Chief of Staff to translate strategic growth plans into operational roadmaps with clear owners, timelines, and success metrics to ensure plans are executed with discipline and consistency. * In collaboration with the President and other members of the leadership teams, develop and execute growth strategies across new markets, services, and products which may include assessing potential acquisitions * Lead market assessments and create actionable expansion roadmaps * Ensure resourcing is aligned with business objectives * As a key leader owning the North America P&L, stay close to the performance of the region and partner proactively and positively with Finance, People and other teams to ensure delivery to plan Continuous Improvement * Identify bottlenecks, introduce best practices, and scale processes * Run operational reviews and implement improvements to enhance customer outcomes Culture & Talent Development * Cultivate a high-performance culture of accountability, collaboration, and continuous learning * Support the development of leaders within the team, providing coaching and mentorship to ensure professional growth and leadership capability * Drive talent retention strategies and ensure that Phorest continues to attract, develop, and retain top talent in the region Reporting & Stakeholder Engagement * Provide transparent, data-driven updates to the President and other execs * Serve as the internal voice of North American operations to global leadership * Represent the region in global leadership forums and cross-functional planning sessions * Act as the integrator between strategy and execution – aligning teams around shared priorities and ensuring seamless cross-functional coordination to deliver results. Who You Are * 8–10+ years in senior leadership roles in SaaS, tech, or service-focused organizations operating at a global scale * You’ve likely worn many hats - whether in ops, finance, product, or enablement - and bring a systems thinker’s mindset to solving complex growth challenges * Strong operational and financial acumen – skilled in planning, resource optimization, market expansion, and measuring performance against KPIs * Excellent communicator and motivator, with demonstrated success building and leading high-performing, cross-functional teams – hiring thoughtfully, developing talent, and coaching others to do the best work of their careers * Entrepreneurial, proactive and strategic in your approach – you know what will really make the difference * You have vision and the ability to see ahead, as well as paint that for others. You have a talent for seeing around corners and anticipating what’s ahead before it becomes a challenge * You keep the customer at the heart of decisions and are motivated by delivering meaningful outcomes that solve real-world problems * High integrity, low ego, and a builder’s mindset – you're hands-on, humble, and driven to make things better Benefits ????Phorest currently offers a range of fully employer-paid benefits including Medical, Dental, Life, AD&D, Short Term Disability, an EAP, and wellness perks. ????Employees also have access to optional extras, such as a 401(k) and a range of upgraded insurance options. ????Career development is important to us. We even have our own in-house Learning and Development/Business coach and many online resources including LinkedIn learning. ????We like to have fun, build camaraderie through regular social events. ????Phorest also encourages Employee Resource Groups, you will have the opportunity to join or champion a club, society, or group. Hiring Location This is a remote position with travel. We are accepting applications from candidates in the following locations for this exciting opportunity: Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Job Description We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. This position may requires onsite presence and travel to project / client location/s Responsibilities • The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment, • This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance, • The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required, • Monitoring queues for incidents or requests that require resolution, • Escalate to L3 team /Vendors in case assistance is required to resolve any issue, • Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors, • Prioritizing work based on the impact and urgency of the ticket, • Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss), • For open tickets requiring spares and accessories and work closely with asset management team in coordinating them, • Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution, • Fulfilment of Service Requests where necessary, • Track and report status of IMAC requests, • Verify completion of IMACs, • Enable end user / equipment Installs, Moves, and changes (IMAC) Requests, • Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations), • User Data Transfer on need basis, • Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners, • Hardware imaging, deployment, and repair management services, • When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal, • Steady State Asset Refresh (Does not include project activity of bulk device replacement), • Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities, • Replacement of consumables for network printers and reporting issues to the appropriate vendor, • VIP Support (white glove service), • Inventory management and labelling of devices within Client office environment, • Handling shipping and receiving requests for movement of end devices within Client office Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude, • No minimum qualification as long as you have experience