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Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. The Operations Manager serves as the senior on‑site leader responsible for operational delivery, client partnership, and performance results. This role ensures alignment between organizational goals, workforce execution, and service excellence. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities • Oversee day‑to‑day management of the account and maintain communication with client operational contacts., • Drive performance outcomes to achieve SLAs, KPIs, and quality expectations., • Lead, mentor, and develop functional leaders to ensure consistent execution., • Manage client updates, reporting, and escalation handling., • Ensure alignment across Quality, Training, Workforce, and Talent Acquisition functions., • Identify opportunities to enhance processes, improve efficiency, and elevate customer experience., • Maintain compliance with company policies, security requirements, and regulatory standards. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Bachelor’s degree in Business Administration, Operations Management, or related field (or equivalent experience)., • 3 years of contact center/BPO leadership experience with multi-functional oversight., • Proven success managing large teams through layered leadership structures., • Strong financial management capabilities including budgeting, forecasting, and cost control., • Demonstrated ability to build and maintain client relationships, including executive-level stakeholders., • Experience achieving KPI performance, delivering SLAs, and leading continuous improvement initiatives., • Advanced decision‑making and problem‑solving skills in fast-paced environments., • Strong knowledge of workforce planning, quality frameworks, and operational analytics., • Experience within fintech, financial services, or regulated industries., • Six Sigma, Lean, or similar process improvement certifications., • Experience launching new programs or scaling operations., • Familiarity with automation, AI‑enabled tools, or digital transformation initiatives.

Job Description General Applicant Full-Time/Part-Tim Company Overview: Wichita Furniture is a dynamic and growing organization dedicated to our customers. We pride ourselves on fostering a collaborative and inclusive environment where every team member can thrive. We’re looking for enthusiastic and motivated individuals to join our team in various capacities. Job Summary: The General Applicant position is designed for individuals who are interested in exploring opportunities within our organization across diverse departments. This role is perfect for candidates who may not have specific skills or titles in mind but possess a strong willingness to learn, adapt, and contribute to our goals. As a General Applicant, you will be considered for various positions as they become available, tailored to your skills and interests. Key Responsibilities: • Demonstrate a proactive attitude and eagerness to take on new challenges., • Engage in learning and development opportunities to enhance skills that align with company needs., • Assist with ad-hoc projects and tasks across multiple departments as assigned., • Communicate effectively with team members, supervisors, and other departments., • Uphold company values and contribute to a positive work culture. Qualifications: • A high school diploma or equivalent; further education or training is a plus., • Strong interpersonal and communication skills., • Ability to work both independently and as part of a collaborative team., • Willingness to learn new skills and take on diverse tasks., • Basic computer skills and familiarity with standard office software (e.g., Microsoft Office Suite)., • Prior experience in customer service, administration, or related fields is a plus, but not required. What We Offer: • Competitive salary and benefits package., • Opportunities for professional growth and advancement., • Training and development programs to enhance your skills., • A supportive and inclusive work environment., • [Additional perks, such as flexible working hours, remote work options, wellness programs, etc.] How to Apply: If you are interested in exploring career opportunities with [Company Name], please submit your resume and a brief cover letter detailing your interests and skills. We look forward to reviewing your application! [Company Name] is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a Workforce Management (WFM) Manager who will lead the development and execution of workforce strategy to ensure optimal staffing, accurate forecasting, and strong service level performance across the operation. This role is responsible for aligning workforce plans with business needs, improving operational efficiency, and ensuring teams are positioned to deliver consistent and reliable customer support. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Manages and provides ongoing support to Workforce Management Analysts, ensuring they have clear direction, accurate data, and the tools needed to execute forecasting, scheduling, and real‑time management effectively., • Ensures all workforce-related requirements, deliverables, and reporting deadlines are completed accurately and on time, maintaining alignment with operational needs and client expectations., • Oversees the full forecasting cycle, including long‑term, short‑term, and intraday projections, and uses data insights to guide resource planning, staffing models, and service level strategies., • Leads capacity planning efforts by evaluating historical trends, future volume projections, shrinkage assumptions, and staffing constraints to ensure the organization is fully prepared to meet demand., • Develops and maintains scheduling strategies that balance operational efficiency, employee experience, and service level objectives, ensuring coverage aligns seamlessly with forecasted workloads., • Aligns staffing models with operational goals by collaborating with Operations, HR, and Finance to ensure headcount plans, hiring pipelines, and scheduling decisions support both productivity and service excellence., • Drives continuous improvements in workforce planning processes by analyzing performance trends, identifying process gaps, introducing automation opportunities, and optimizing workflows for greater accuracy and efficiency., • Partners with leadership to provide insights and recommendations on staffing risks, service level threats, and operational bottlenecks, enabling proactive decision‑making across the business., • Ensures workforce tools, platforms, and reporting dashboards are used effectively and updated as needed to support accurate forecasting and real‑time visibility., • Supports business continuity and contingency planning by preparing staffing scenarios, adjusting plans in response to unexpected volume changes, and coordinating mitigation strategies with cross-functional teams. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • 3+ years of Workforce Management experience in a complex contact center environment, demonstrating the ability to support high-volume operations, multi-skill queues, and dynamic staffing needs., • Strong expertise in forecasting, capacity planning, and scheduling, with proven ability to build accurate models, interpret historical trends, and adjust staffing plans in response to changing volumes or business conditions., • Leadership experience managing WFM teams, including coaching analysts, delegating responsibilities, and ensuring high performance across forecasting, scheduling, and real-time management functions., • Advanced analytical and reporting capabilities, with the ability to work with large datasets, identify performance trends, create actionable insights, and present data in a clear, operationally relevant manner., • Ability to translate workforce data into operational strategy, partnering with cross-functional teams to influence decision-making, staffing plans, budget discussions, and service-level improvement initiatives., • Hands‑on experience with real-time operations and service‑level recovery plans, including managing intraday adjustments, responding to unexpected volume spikes, and coordinating mitigation efforts with operations leadership., • Strong communication, stakeholder management, and problem-solving skills, with the ability to influence without authority and collaborate across departments., • High proficiency in WFM tools, Excel/Google Sheets, and reporting platforms, enabling accurate forecasting, schedule creation, and performance monitoring., • Deep understanding of contact center KPIs, such as SL, AHT, shrinkage, occupancy, interval alignment, and schedule adherence, and how they contribute to overall operational success.Nice to Have, • Certifications or advanced proficiency in major workforce management platforms., • Experience supporting multi-site, multi-language, or global operations, with exposure to varied staffing models, regional labor considerations, or time‑zone–based complexities., • Background in financial modeling, budget forecasting, or scenario planning, supporting long-term operational strategies, hiring plans, and cost optimization initiatives., • Experience implementing new WFM systems, automation tools, or reporting dashboards, contributing to the modernization and scalability of workforce planning functions., • Familiarity with AI-assisted forecasting, machine learning models, or advanced analytics, helping drive innovation in WFM processes.

Licensed Property & Casualty Insurance Agent - Remote USA Your potential has a place here with TTEC’s award-winning employment experience. As a Licensed Property & Casualty Insurance Agent working remotely, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! Our TTEC Remote CX team has 36 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, MT, or outside of the United States. Residents of Colorado, Illinois, Massachusetts, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, . What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? You’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll • Answer incoming communications from customers, • Conduct research to provide answers for customers to resolve their issues, • Active Property and Casualty License, • 6 months or more of customer service experience, • Recognize, apply, and clearly explain your product or service knowledge while maintaining integrity in protecting members’ privacy (just as you would expect if it were your own information being shared), • Computer experience, • High speed internet (> 25 mbps), • While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets), • Continuing education paid for by TTEC, • Supportive of your career and professional development, • An inclusive culture and community minded organization where giving back is encouraged, • A global team of curious lifelong learners guided by our company values, • Base pay of $20.50 per hour plus performance bonus opportunities A Bit More About Your Role We’re committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you’ll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you’re part of one dynamic, global family that’s here to support you every step of the way. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. #LI-Remote Job :_Customer Care Representative

$65 - $130/hourpaystatistics & Mathematicsdata handlingdata collectingdata analysis and modelingdata visualizationdata clesningprogrammingAbout micro1micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI. Job Title: Data Scientist Job Type: Contractor Location: Remote Job Summary: Join our customer's team as a Data Scientist and play a pivotal role in transforming data into actionable insights that drive business growth. You will leverage your expertise in statistics, mathematics, and programming to tackle challenging data problems, ensuring clean, robust, and insightful analyses. This is an exciting opportunity to work in a dynamic, expert-driven environment that values clear communication and innovative thinking. Key Responsibilities: • Collect, clean, and preprocess diverse data sets to ensure integrity and readiness for analysis., • Develop, validate, and implement statistical models to extract actionable insights from complex data., • Conduct exploratory data analysis to identify trends, patterns, and opportunities for business improvement., • Present findings and recommendations through compelling data visualizations and reports, tailored for technical and non-technical stakeholders., • Collaborate closely with team members to design and execute end-to-end data projects, from ideation to delivery., • Continuously improve analytical methodologies and automation processes to enhance data workflows., • Communicate effectively in both written and verbal formats, ensuring clarity and impact of data-driven recommendations. Required Skills and Qualifications: • Expertise in statistics, mathematics, and data analysis techniques., • Proven experience in collecting, handling, and cleaning large, complex data sets., • Proficiency in programming languages such as Python, R, or similar for data manipulation and modeling., • Strong data modeling skills with experience in building and validating predictive models., • Advanced ability to visualize data using tools like Tableau, Power BI, or related libraries., • Meticulous attention to detail and commitment to data quality at every stage., • Excellent written and verbal communication skills, with an emphasis on clarity and precision. Preferred Qualifications: • Experience working in a remote, cross-functional, or customer-focused team environment., • Background in developing and deploying machine learning solutions in production settings.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Do you strive for excellence and enjoy helping others? Join our team as a Bilingual Customer Service & Sales Representative, where you’ll support customers across the country with technical support, account management, and product sales. This is an entry-level opportunity with paid training, ideal for individuals who are empathetic, tech-savvy, and eager to grow in a fast-paced, customer-focused environment. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound calls, emails, and live chats professionally and efficiently, • Listen actively to understand customer needs and provide accurate solutions, • Utilize internal systems and tools to manage customer accounts and process claims, • Accurately document customer interactions and resolutions in CRM systems, • Follow all required scripts, policies, and procedures, • Use training and knowledge base resources to answer inquiries confidently, • Escalate complex issues to management when necessary, • Ensure first-call resolution through effective troubleshooting and communication, • Stay current on program updates by attending training sessions and reviewing materials, • Meet all attendance, schedule, and performance expectations Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older, • High school diploma or equivalent, • Strong written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management and self-motivation, • Skilled in conflict resolution, problem-solving, and customer empathy, • Able to multi-task, stay focused, and work independently, • Team-oriented with a strong customer-first mindset, • Comfortable working in a fast-paced, dynamic environmentPreferred (Not Required):, • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support, • Experience working on state or federal programs

Chief Operating Officer Insights About the Role The Go-Forward Mandate: Chief Operating Officer As the platform prepares for its Q2 2026 beta launch and the founders target a Series A funding event within the coming year, requiring a world-class day-to-day operator to drive execution. The three founders are currently managing the vision, product, and capital strategy, but they urgently require a Chief Operating Officer (or a highly capable VP of Operations ready to earn the c-suite promotion) to establish the company's operational backbone so the founders can eventually transition to full-time focus post-Series A. Key Responsibilities: • Bulletproof Onboarding & Customer Success: The immediate priority is standing up a flawless, 50-step implementation and onboarding process for new communities and property managers. You will architect the post-sale customer journey, ensuring zero friction during cutover., • Sales Operations & Execution: Capitalize on the warm leads generated by the founders' elite networks. When the founders source an enterprise client, you must be the proactive force that grabs the reins, closes the loop, and integrates the client without needing constant direction., • Team Building: Lead the charge in scaling the internal team to 12–15 employees over the next 12–18 months, hiring and managing customer success representatives, sales engineers, and accounting personnel., • General Administration: Oversee general accounting, operational KPIs, and reporting to ensure the company remains incredibly lean while achieving terminal velocity for its Series A metrics. The Ideal Profile & Cultural Fit: • The "Builder" Unicorn: You must be a relentless self-starter who values "agency over title." You do not wait for orders; you identify the 400,000 tasks required to scale a startup and execute them proactively., • Domain Overlap: Experience in residential real estate operations, property management, prop-tech, or complex B2B SaaS implementation is highly preferred., • Process Obsessed: You must bring deep process-orientation and organizational rigor to a fast-moving, entrepreneurial environment., • Culture Fit: The founding team is direct, aggressive, and highly collaborative. They operate with zero ego and prefer a "loose" environment where you can grab a beer or play a round of poker or golf together. However, this is a true early-stage startup—you must be comfortable receiving a business-critical phone call at 10:00 PM or 8:00 AM on a Saturday., • Location: Open to remote, but there is a strong preference for candidates in or around Wichita, Kansas, where the initial corporate headquarters is located. Otherwise a week or so a month in Wichita would be fine. Key Role Requirements (The Must-Haves) • Highly Relevant Domain Expertise: Significant background in residential real estate operations, property management, prop-tech, or commercial development. Brings functional mastery to the table so there is zero learning curve regarding the target market's needs., • "Agency Over Title" (The Ultimate Self-Starter): A relentless driver who values execution over hierarchy and does not care about titles. Proactively identifies the 400,000 tasks required to scale an early-stage startup and independently attacks them without waiting for orders., • Process Obsessed & Onboarding Mastery: Brings deep organizational rigor to a fast-moving environment. Proven track record of building and owning a flawless, 50-step implementation and customer success process. Capable of seamlessly transitioning a closed deal through setup, fund collection, and post-launch follow-up., • Sales Operations & GTM Execution: Able to capitalize on warm, enterprise-level leads generated by the founders' networks. When handed a major prospect (e.g., an enterprise property manager with 50 communities), this leader acts as a proactive force to grab the reins, close the loop, and integrate the client without needing handholding. The Nice-to-Haves • Rails Savvy: Since their proprietary payment rails will inevitably be the largest driver of revenue growth and net revenue retention, prior experience with PII, payments, and security would be a big plus., • High-Potential "Step-Up" Candidate: A highly capable VP of Operations or Senior Director of Operations who is hungry, ready to take the next step into a true COO role; Prepared to act like an owner., • Geographically Desirable/Movable: While open to remote candidates, there is a strong preference for a leader based in or around Wichita, Kansas, to anchor the initial corporate headquarters. Personality/Cultural Characteristics • Aggressive & Direct Execution: A "go-getter" with a proactive, direct communication style. Not overly corporate or hierarchical and has no problem calling others out or being called out to ensure rapid progress., • Fits with These Founders: Operates with zero ego and refuses to act like the smartest person in the room. Must be "comfortable in their own skin" down-to-earth person who genuinely wants to collaborate and hang out with and build the team—whether that means grabbing a beer, playing a round of golf, or sitting down for a game of poker after work., • Startup Attitude & Hustle: Thrives in a lean, dynamic startup environment and operates at warp speed. Unfazed by chaos and willing to get their hands dirty. Fully embraces an "always-on" mentality and is perfectly comfortable taking a business-critical phone call at 10:00 PM or 8:00 AM on a Saturday.

Summary: We are growing our team and are looking for a motivated individual to assist in design and development of a variety of processes from project start to finish. The selected candidate will support team members in a range of tasks to advance projects in biofuels and other industries. This position presents an excellent opportunity for learning and professional growth. Basic Qualifications: • B.S. degree in Chemical Engineering or other similar discipline from an accredited university or college, • 5-10 years of experience in Biofuels or Chemical Process industries Primary Responsibilities (including but not limited to): • Prepare process flow diagrams (PFDs) and heat and material balance calculations, • Draw/edit Piping & Instrument Diagrams (P&IDs), • Draw/edit 2D equipment drawings, • Perform simulation work utilizing Aspen modeling, • Preliminary Heat Exchanger Design, • Perform detail engineering, including:, • Hydraulic Calculations, • Detailed equipment design (vessels, pumps, instrumentation, etc.), • Vendor/manufacturer quote and equipment drawings review, • Communication with vendors/manufacturers, • Engineering document review, • Engineering specification creation and review, • Operating procedure creation and review, • Assist Project Manager with design modifications during construction, • Resolve project technical issues with internal team, vendors, and/or related third parties, • Project scope development, • Process optimization, • Compliance with best practices and codes/regulations, • Training/mentoring junior engineers, • Proficiency in Microsoft Office Suite, especially Excel and Word, • Represent company in person at relevant industry conferences and client/vendor meetings Skills: Highly detail-oriented and motivated with strong time management abilities. Possesses a solid working knowledge of Microsoft Office applications (Excel, Word, etc.). Previous experience with AutoCAD is preferred. Demonstrates excellent interpersonal, verbal and written communication, and organizational skills. Maintains a strong customer focus and is able to work effectively as part of a team. Experience with the Aspen suite of software (Plus, HYSYS, EDR, etc.) is highly desired. Work Environment: The office is located in Wichita, Kansas, and the majority of work is office-based. A flexible schedule is offered, including some remote work options. Trips to client sites, conferences and client/vendor meetings as needed. Most travel by car. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring Bilingual Contact Center Representatives to support inbound and outbound customer service, sales, and account support for a wide range of clients, including commercial and public sector programs. In this on-site, entry-level position, you’ll handle customer inquiries, resolve issues, and identify opportunities to upsell products and services. Whether you're coming from retail, hospitality, or another customer-facing industry, your communication skills and positive attitude will set you up for success. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound calls in a courteous, timely, and professional manner, • Listen actively to understand customer needs and provide accurate solutions, • Use internal systems to manage accounts, process claims, and update records, • Identify sales opportunities and apply upselling techniques when appropriate, • Respond to inquiries while maintaining confidentiality and data privacy standards, • Research and resolve complex issues, coordinating with other departments as needed, • Follow all required scripts, policies, and procedures, • Escalate unresolved or sensitive issues to the appropriate team or supervisor, • Stay current on program updates by attending training and reviewing materials, • Meet performance goals and adhere to attendance and schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older, • High school diploma or equivalent required, • Strong written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management skills, • Skilled in conflict resolution, problem-solving, and customer empathy, • Able to multi-task, stay focused, and work independently, • Team-oriented with a strong customer-first mindset, • Comfortable working in a fast-paced, dynamic environmentPreferred (Not Required):, • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support, • Experience working on state or federal programs

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. At QuidelOrtho, we're advancing the power of diagnostics for a healthier future for all. Join our mission as our next Regional Sales Director in the South Central Region. The Regional Sales Director (RSD) is responsible for revenue performance and management of field sales resources across the QuidelOrtho product portfolios to current and new customers within assigned district. The RSD is responsible for current customer retention and menu expansion and new customer acquisition through direct management of Account Managers - Point of Care (AMPs), Business Development Managers (BDMs) Point of Care and Channel Sales Managers (CSMs).This is a field-based sales position located in and supporting the South Central Region which includes Texas, Louisiana, Arkansas, Oklahoma, Kansas, Missouri, and Southern Illinois. Candidates must live in the territory and have the ability to cover the region. * Customer Retention and Growth Strategy: Execute on strategy and tactics to maximize customer retention, revenue, and upgrade customers through instrument placements. Outline specific expectations for sales and technical team. Develop and execute distribution channel strategy. Collaborate with other functions (e.g., marketing, service, contracting, etc.) to remove hurdles to execute against strategy. * Menu Expansion Strategy: Outline and reinforce expectations for menu expansion for both Account Managers, and FAS'; Ensure teams have knowledge and resources required to execute. * New Customer Acquisition: Execute and reinforce strategy and tactics to maximize new customer acquisition and total instrument placements. Outline specific expectations for BDMs. Develop and execute distribution channel strategy. Collaborate with other functions to remove hurdles to execute against MDx, and POC new business strategy. * Business Planning: Identify and execute long- and short-term plans for meeting team goals. Manage in-field execution of all sales & marketing programs. Support BDMs and Account Managers in developing and executing on strategic territory plans.Coordinate with Health Systems team in all relevant IDN-related planning activity. Ensure comprehensive use of CRM for all customer and territory management activities. * People Management: Recruit, hire, train, develop, and manage direct reports. Actively coach direct reports to meet annual objectives through the development of competent business skills, product knowledge, and market development. * Customer Relationships: Establish and maintain high level relationships with key customers to drive retention and menu expansion opportunities within existing and new accounts. * Talent Development: Work with Learning & Development team on initiatives that optimize team productivity and effectiveness. Execute an accountable on the job learning culture across direct reports and across the region. * Forecasting and Reporting: Accurately forecast sales and provide sales input and ensure team members are providing accurate and timely data for the development of mid- and long-term forecasts. * Perform other work-related duties as assigned. Key Accountabilities: * Meet overall revenue goal * Meet new business acquisition goals * Meet product-specific revenue goals * Retain current accounts * Maintain existing spend levels * Meet menu expansion goals * Convert net-new, competitive accounts * Meet instrumentation goals in-line with AOP language * Profitability of Region Candidates should be aware that the Company currently requires customer-facing workers to meet Customer Credentialing requirements which may include but are not limited to, up to date immunizations. The Company is an equal opportunity employer and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law. Required: * Education: Bachelor's Degree in life science or business-related field * Sales Experience: Minimum of 7 years of proven successful healthcare sales experience * Sales Management: Strong leadership, mentorship, coaching, financial and business management skills * People Management: Supervisory experience and entry-level people management and people development skills * Business Acumen: Strong skill in financial acumen, negotiations, hospital medical device/diagnostics, and complex account management * Communication: Advanced listening, verbal, and written communication skills * Key Leadership Attributes: Develops Talent, Drives Engagement, Customer focus, Drives Results, Collaborates * Travel: Must be willing to travel up to 50% overnight * This position is not currently eligible for visa sponsorship. Preferred: * Completion of management development program Internal Partners: * Account Managers for POC (Direct Reports) * Business Development Managers (Direct Reports) * Channel Sales Managers (Direct Reports) * Field Application Specialists * Strategic Account Executives External Partners: * Customers including but not limited to Laboratory Managers, Supervisors, and Hospital management * External vendors including distribution partners Typical outside sales environment. Must have the discipline, organization skills and self-motivation to work autonomously in a home office environment. On a typical workday, 80% of time meeting with people, 20% of the time on computer, doing paperwork, or on phone. Must be physically able to travel up to 50%. Must maintain a valid driver's license and must maintain an automobile suitable for travel to customer sites, airport, etc. Travel includes airplane, train, automobile, and overnights. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, regularly required to use hands to finger, handle, or feel and talk or hear. Frequently required to stand, walk, and sit. Occasionally required to reach, climb, or balance. Must be able to lift up to 25 pounds. The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on the facts and circumstances of each case. The salary range for this position is $140,000 to $180,000 and is eligible for incentive compensation. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform the duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ___. #LI-CG1; #LI-Remote

Job Description This role helps shape and execute the Drivers of Health portfolio covering social determinants of health such as transportation and food/nutrition. Responsible for translating strategy into effective pilots, strong business integration, and measurable learning that can succeed within real health care and insurance operating environments. Leads day-to-day execution of Drivers of Health work, directly manages team members and operates with significant autonomy in a highly matrixed environment. This role provides consistent leadership and proactive management of the Drivers of Health portfolio, anticipating risks and dependencies before they disrupt momentum. WhatYou'llDo • Partner with the Director to shape and evolve Drivers of Health strategy, including pilot design and prioritization, • Translate strategy into actionable pilots, partnerships, and operational plans aligned with business needs, • Lead execution of the Drivers of Health portfolio, ensuring pilots stay on track despite shifting priorities, • Sequence and manage work across pilots to balance speed, capacity, and learning continuity, • Identify and mitigate risks, dependencies, and capacity constraints before they impact delivery, • Embed evaluation, research, and measurement into pilot design to drive learning and scalability, • Manage and develop team members, setting clear priorities, expectations, and performance standards, • Drive alignment, accountability, and momentum across a highly matrixed set of stakeholders, • Build strong partnerships across product, finance, clinical, operations, and customer teams, • Apply healthcare and business acumen to ensure pilots are operationally and financially viable, • Align Drivers of Health work with enterprise initiatives and broader business strategies, • Manage external partner relationships, ensuring performance, accountability, and alignment with internal priorities What You Bring • Bachelor's degree or advanced degree (where required), • 8+ years of experience in related field., • In lieu of degree, 10+ years of experience in related field, • Demonstrated ability to lead complex, cross-functional initiatives in a matrixed environment, • Experience managing projects or portfolios with multiple stakeholders and competing priorities, • Familiarity with drivers of health/social determinants of health initiatives Bonus Points • Experience in health insurance, value-based care, or healthcare delivery models, • Experience designing or managing pilots, innovation programs, or new product initiatives, • People leadership experience, including direct management and team development, • Strong business acumen, including understanding financial and operational tradeoffs WhatYou'llGet • The opportunity to work at thecutting edgeof health care delivery with a teamthat'sdeeply invested in the community, • Work-life balance, flexibility, and the autonomy to dogreat work, • Medical, dental, and vision coverage along withnumeroushealth and wellness programs, • Parental leave and support plus adoption and surrogacyassistance, • Career development programs and tuition reimbursement for continued education, • 401k match including an annual company contribution Where You'll Work Our Hybrid Flex approach is built on presence with a purpose - giving you flexibility to work remotely with intentional in-person connection - that supports a workplace that's flexible, connected, and future focused. In a Hybrid-Flex role, you'll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you'll work virtually, with a few in-office visits each year for meaningful moments that matter. Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process. #LI-Hybrid Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $118,691.00 - $189,906.00 Skills Healthcare Strategy, Health Education, Health Improvement, New Program Development, Public Health JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on ___. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: ___.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a highly organized, well-established, and detail-oriented Virtual Executive Assistant to join our remote team. As a Virtual Executive Assistant, you will perform a variety of high-level administrative tasks and support our company’s senior-level managers. The Executive Assistant’s responsibilities include managing calendars, making travel arrangements, and preparing expense reports. The Ideal candidate should be well-organized, have great time management skills, and be able to act without guidance. Ultimately, you will contribute to the efficiency of our business by providing personalized and timely support to executive members. Hours: Monday, Friday, Tuesday 2pm - 10pm EST & Saturday, Sunday 10 - 7pm EST To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Managing a complicated and busy schedule, • Performing planning, logistics, and operations work, • Provide comprehensive administrative support, • Coordinate individual and group travel, • Handle confidential and sensitive information with appropriate judgment and discretion, • Providing administrative support in a variety of capacities, including data entry, assisting with the completion of assigned projects, event/meeting planning, filing, mail handling, and processing of letters/correspondence, • Organize meetings summits from start to finish, • Phone call screening, correspondence and document preparation, bill payment, record keeping, • Various errands as needed, • Create and maintain personal action items, to-do list, and follow up and follow through pro-actively maintaining and providing status updates, • Be comfortable with Chief of Staff level duties and/or Project Management, • Be comfortable with procurement and/or logistics-level duties Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated and dedicated. • Proven experience as an Executive Assistant or Personal Assistant (within a BPO preferred), • Excellent command of English, • Has excellent judgment in handling confidential information with discretion., • Knowledge of office management systems and procedures, • Proficiency in MS Office (MS Excel and MS PowerPoint, in particular), • Excellent time management skills and the ability to prioritize work., • Attention to detail and problem-solving skills., • Excellent written and verbal communication skills, • Strong organizational skills with the ability to multi-task, • Have a wired, high-speed internet connection (Download speed of 20Mbps+)

Job Description Mad City Windows & Baths, a Renuity Company Canvass Manager Earn upwards of $150,000/yr Mad City Windows & Baths, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. We are helping homeowners create spaces they love, without the hassle. With expert teams across 36 states and growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started! What We Offer: * Competitive base salary plus performance-based bonus & commission structure * Average Managers can make between $75K - $110K per year with above average managers earning upwards of $150K+ per year. * Health, dental, vision and life insurance, 401(k) match * Paid holidays, PTO available on day 1 * Unlimited growth opportunities About the Role In this position, you will: * Lead a team of door-to-door marketers to drive lead generation and local awareness. * Recruit, staff, train, coach and motivate your team. * Attend weekly meetings with the management team. * Provide reporting and ROI metrics to meet or exceed business objectives. * Be the face of Mad City while becoming a fearless face-to-face communicator. Key Qualifications * Must have a valid Driver's License * Face to Face Marketing or Lead Setting experience a plus (canvassing or promoting) * Prior leadership experience * Experience building/recruiting a team of high level performers * Excellent communication and interpersonal skills * Physical Requirements * Must be able to stand and walk for extended periods (6–8 hours/day) * Must be able to work outdoors in varying weather conditions * Must be able to stand, stoop, bend, and reach as needed during canvassing activities About Renuity Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service. To learn more, visit Renuity's About Us page. Candidates applying for roles listed as ‘Remote’ must be located in the United States, excluding states in which the Company is not currently authorized or operationally able to employ workers (currently including Alaska, California, Colorado, Hawaii, Montana, Rhode Island, and Wyoming). Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact . If you have a question regarding your application, please contact To access Renuity's Privacy Policy, please click here: Privacy Policy

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

Posting Type Remote/Hybrid Job Overview The Technical Account Management Team proactively supports our customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, the lead Technical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs. The TAM is responsible for developing an account plan and strategy for leveraging the Relativity platform to achieve the customers' desired objectives. The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and customers. This role requires prior Relativity experience. Job Description and Requirements Role Responsibilities * Develop a strong understanding of projects impacting your service area and ensuring service impact is minimized * Help guide the resolution of critical customer incidents * Lead technical success plans to ensure customers have a positive and successful experience using Relativity * Be accountable for the quality of Service provided; ensuring future demand from growth and projects is understood and factored into capacity planning for customers * In the role of an SME, work collaboratively with cross-functional teams to enhance the product and create a better customer experience across multiple verticals * Drive internal service review meetings covering performance, service improvements, quality, and process * Partner with other senior level team members in Product, and Engineering as needed to troubleshoot and resolve customer incidents * When interacting with our customers, takethe initiative toprovidethe best practiceson theuse ofRelativity * Maintain the flexibility to work other time frames as needed or requested * Commitment to and consistent demonstration of core company values * Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices * Exhibit subject matter expert (SME) knowledge in Relativity * Relativity Certified Administrator required Preferred Qualifications • 7+ years in a technical role directly supporting customers, • Highly-developed written and verbal communication skills, • Ability to work efficiently under pressure, drive projects to completion and meet deadlines., • Ability to manage multiple projects simultaneously and prioritize based on company and team objectives., • Meticulous attention to detail., • Experience working in a SaaS, IaaS and/or Hybrid environments, • Experience with and knowledge of e-discovery industry and products., • ITIL Certification, • Relativity Expert/Master certification Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $100,000 and $150,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

No customer service representative experience required. If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home opportunities — this is your chance!. Apply now and see if you qualify.

Job Description Territory Sales Representative: Uncapped Commission! Work with one of the largest e-commerce companies! They're launching a logistics and delivery‑solutions program and are seeking a motivated Territory Sales Representative in the Wichita, KS area to help expand its network of small‑business partners. This role is ideal for someone who thrives in the field, enjoys building relationships face‑to‑face, and is energized by community engagement. You’ll be the first point of contact for prospective business owners, guiding them through a new opportunity designed to elevate delivery services in local markets. Qualifications: 1+ year of experience in sales and/or customer service. Outside Sales experience is a plus Experience with Excel and CRM software. Job Description: This exciting role involves building relationships with local businesses to join a new delivery program. You will collaborate with a Field Manager and other contractors to visit businesses, pitch the program, qualify prospects, guide them through the application process, drive community referrals, and organize recruitment events. The position requires traveling long distances and offers the potential to earn commissions for successful partner conversions. Responsibilities include: • Visit prospective businesses door-to-door in targeted towns within a 90-minute driving distance., • Present and pitch the program opportunity to generate interest and encourage applications., • Qualify businesses and guide them through the application process, managing leads in Salesforce., • Support the Field Manager in planning and hosting community recruitment events such as lunch and learns and town hall meetings., • Collaborate with local influencers like chambers of commerce and economic development associations. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job descriptionWant to join a growing, winning team selected as a National Best Places to Work, Ingram’s Best Company to Work For and one of the Top 100 Healthiest Workplaces in America? We work hard to provide a great environment where people enjoy coming to work and have access to a balanced quality of life. Delta Dental of Kansas is a place where employees can grow and develop, positively impact their communities, and achieve their personal and professional goals. Our employees listen to, learn from, support, and encourage one another in a fast-paced, fun, and engaging environment. We put our customers and stakeholders at the center of all we do and strive for excellence. We have created a culture focused on winning, trust, listening to each other, collaborative innovation, and positive teamwork. We are dedicated to the personal and professional development of our employees by encouraging employees to grow and do their best. We balance work and life priorities by promoting the health and wellness of our employees. We regularly recognize and celebrate our employees for their outstanding work and accomplishments. We promote employee connection, empowerment and engagement with employee and volunteer activities throughout the year. How We Take Care of Our People: A diverse, fun, and engaging workplace that feels like a small and close-knit community that will make you feel at home while you are at work!“You” time: we offer paid vacation, flexible and remote work options, sick time, holidays, floating holidays, your birthday off with pay, and paid volunteer time for you to give back to a non-profit of your choice.Top-notch health benefits: we offer best in class health, dental, vision, and supplemental plans.Competitive compensation package that includes an annual bonus and merit increase.401(k) plan with company match and additional contribution for those who are eligible.Employee Assistance Program for you and everyone in your household.Career growth: Education/tuition assistance, corporate memberships, seminars, professional development courses, robust training programs and tuition reimbursement programs so employees can improve their knowledge and skills.Named the top 2022 and 2023 Healthiest 100 Workplaces in America, including on-site fitness center, employee lounge, self-care room, wellness programs, healthy cooking seminars, biometric screenings, and gym membership benefits.Our Culture Champions and Wellness Committees plan various fitness and healthy habits challenges, cooking demonstrations, mental health seminars, social engagement opportunities, community volunteer opportunities, lunch and learns, community leader town halls and many other activities to enhance employee connection and engagement. Delta Dental of Kansas Has Been Recognized Nationally and Locally As: Named 2023 Best Company to Work For by Ingram’s Magazine.Named 2023 and 2022 Healthiest 100 Workplaces in America by Springbuk.Named the top 2023 Healthiest Employer by the Kansas City Business Journal.Named a Best Place to Work by the Wichita Business Journal 2021, 2022, and 2023.Nationally selected as Best Places to Work in Insurance in 2021 and 2022.National Company of the Year for Insurance by the American Business Awards (Gold Award).Management Team of the Year (American Business Awards).Most Innovative Company of the Year under 2,500 Employees (American Business Awards).Top Innovation Award by the Wichita Business Journal.Healthy Workplace Gold Award for excellence in employee engagement and community service.AM Best “Excellent” rating among over 16,000 insurance companies for business. management, innovation, operating performance, and risk management.Benchmark Portal Center of Excellence (given to top 10% of call centers nationwide).Sales Excellence Award for Outstanding Sales Growth.Top Call Center in North America (Customer Centricity Awards).Best Overall Customer Rating (among all companies) from Benchmark Portal. Key Responsibilities: Records and reconciles data for the purpose of updating databases, logs, and ledgers. Tasks may include data entry, recording and tracking data, preparing journal entries, and compiling data.Assists with month-end and year-end closing processes for the purpose of balancing and reconciling accounting records. Tasks may include reconciling accounts payables sub ledgers, accounts receivable sub ledgers, and bank statements monthly. Assists with year-end and Kansas Insurance Department audits as needed, and quarterly and annual regulatory reports for Kansas and Missouri Insurance Departments as needed. Assists with financial statement variance analysis.Posts entries to appropriate accounts for the purpose of updating the general ledger. Tasks may include reviewing and verifying reports, data entry, recording and tracking, compiling data, completing forms, checking numbers and payments for accuracy.Handles calls regarding billing, COBRA, and accounts payable inquiries for the purpose of sharing and obtaining information and maintaining accurate records. Tasks may include retrieving files and other information.Performs general finance duties for the purpose of supporting department objectives. Tasks may include preparing and mailing individual billing statements, preparing ASO billings and documentation, preparing cash reports, and preparing accounts payable checks. Delta Dental of Kansas is an equal opportunity employer. Benefits:401(k)401(k) matchingDental insuranceDisability insuranceEmployee assistance programFlexible spending accountHealth insuranceHealth savings accountLife insuranceOn-site gymPaid sick timePaid time offProfessional development assistanceReferral programTravel reimbursementTuition reimbursementVision insuranceWork from home Schedule:8 hour shiftHybrid schedule (Monday and Friday are remote work days) • Bachelors degree in Accounting required., • 2 years of experience in general accounting strongly preferred., • 10-key skills with an error rate of 5% or less required., • Strong oral and written communication skills., • Proficient in Microsoft Office, especially Excel., • Must possess mobility to work in a standard office setting and/or remote home office setting.$54,000 - $68,000 a year

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. At QuidelOrtho, we're advancing the power of diagnostics for a healthier future for all. Join our mission as our next Strategic Account Executive in the Midwest/Mountain Regions (MO, KS, CO). The Strategic Account Executive (SAE) is the key customer-facing contact, responsible to develop, maintain, and expand current customer business along with new business opportunities among assigned Integrated Delivery Networks (IDNs) within the region. The SAE is the point of contact for Regional Integrated Delivery Networks and drives customer solutions leveraging the entire QuidelOrtho portfolio of products. Manages and leverages targeted opportunities within a region to drive continuous growth and profitability for QuidelOrtho Corporation. Leads and guides a cross collaborative team on account specific strategies to include overall management of the account in maintenance and growth strategies.This is a field based position supporting and located within the Midwest and Mountain Regions which includes Missouri, Kansas, Colorado, with additional accounts in Oklahoma, and Texas. * Achieves sales and profitability goals with each targeted customer * Establishes productive, professional relationships with key decision-makers and influencers at multiple levels with targeted customers including C-suite, laboratory leadership, Accounts Payable leaders, and technical buyers * Proactively assesses, clarifies, and validates customer needs on an on-going basis, influences and addresses customer expectations * Coordinates the involvement of Account Managers in the region, Specialty Sales, Marketing, Customer Support, Commercial Operations, Finance, and other company personnel to drive system solutions that meet account performance objectives * Proactively leads internal strategic account planning process through the development of market share objectives, financial targets, action plans, and critical milestones for quarterly, annual, and three-year horizon targets * Proactively communicates with Regional Sales Directors to provide both positive and constructive feedback on Account Manager sales behaviors and activities * Conveys timely information to the Regional Sales Director, Specialty Sales, Marketing, Sales Operations and others on field sales activities, events, changes, and trends to maximize sales, revenue, and marketing opportunities * Leads account strategies without authority and leverages opportunities through working with others through organized updates and check ins in growing and developing the business across complex IDN systems * Represents and sells the entire QuidelOrtho portfolio to all stakeholders acting as the brand ambassador to targeted clients within the region * Develops and maintains the sales forecast, current, accurate, and complete account and contact information, and records activity for targeted accounts in the CRM * Provides timely reports on all field sales activity, market events or changes that affect business, market research and customer information to maximize sales and marketing opportunities * Manages expense budget within guidelines to ensure return on investment * Carries out duties in compliance with established business policies and in accordance with QuidelOrtho's values * Perform other work-related duties as assigned Candidates should be aware that the Company currently requires customer-facing workers to meet Customer Credentialing requirements which may include but are not limited to, up to date immunizations. The Company is an equal opportunity employer and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law. Required: * Education: Bachelor's degree in business or equivalent experience * Experience: A minimum of 5 years successful sales experience * Proven record of accomplishment with demonstrated ability to manage a geographic territory successfully * Strategic thinking skills and ability to translate strategies into executable tactical action plans * Ability to lead without authority and create followership to drive strategy in regional Integrated Delivery Networks and / or complex accounts in the acute and POL settings * Proven ability to develop consultative business relationships while interacting at all levels within complex, matrixed organizations * Ability to utilize superior QuidelOrtho and competitive product knowledge, job knowledge and understanding of the industry to close business * Solid understanding of internal departments and procedures, i.e., Finance, Quality and Marketing, has visibility within the Corporation as a solid sales resource and leverages internal relationships to drive commercial results for QuidelOrtho and meet customer needs * Knowledge of reimbursement in states across the region and capacity to implement strategies based on that knowledge * Demonstrated ability to successfully manage a favorable ROI on programs and expense budgets * Ability to analyze financial data and generate logical strategies and plans based on analysis * Computer proficiency in Word and Excel, PowerPoint * Strong presentation and negotiation skills * Solid communication skills - written and verbal * Ability to work autonomously and promote and facilitate a team effort to drive system closes * Ability to think strategically and bring a high level of creativity to the organization * A positive attitude demonstrated during company functions and public events to encourage team camaraderie and enthusiasm for growth in market share and revenue * Ability to uphold and support individual and company values * High degree of ethics and professionalism while interacting with customers, vendors and co- workers * Travel: Up to 70% domestic overnight travel * This position is not currently eligible for visa sponsorship. Preferred: * MBA * Experience with distributor sales, hospital sales, and/or national accounts * Experience in the medical device/diagnostic market Internal Partners: * Field Sales: Provides leadership in representing and driving account strategy, corporate goals and values. Provides thorough and timely communication to sales leadership and internal departments regarding field issues, products and competition; offers suggestions and solutions. Works with other members of Commercial team to maximize revenue and profitability in targeted IDN customers and complex accounts. Demonstrates corporate values * QuidelOrtho Management: Interacts with Sales Leadership, Specialty Sales, Sales Administration, and Distribution to maximize achievement of corporate goals, and interacts with other aspects of the organization as required (e.g., Finance, HR, IT, Customer Service, etc.) External Partners: * Customers: Acts as brand ambassador to targeted customers * Distribution Partners: Coordinates and drives efforts of distribution to achieve QuidelOrtho goals where required in targeted systems Typical outside sales environment. Must have the discipline, organization skills and self-motivation to work autonomously in a home office environment. Must maintain a valid driver's license and must maintain an automobile suitable for travel to customer sites, airport, etc. On a typical workday, 80% of time meeting with people, 20% of the time on computer, doing paperwork, or on phone. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.While performing the duties of this job, regularly required to use hands to finger, handle, or feel and talk or hear.Frequently required to stand, walk, and sit.Occasionally required to reach, climb, or balance. Must be physically able to travel up to 70%. Travel includes airplane, train, automobile, and overnights. Must be able to lift up to 25 pounds. The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on the facts and circumstances of each case. The salary range for this position is $117,000 to $153,000 and is eligible for incentive compensation. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform the duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ___. #LI-CG1 #LI-Remote

Posting Type Hybrid/Remote Job Overview At Relativity we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects. The Senior Manager of Enterprise Security is responsible for leading the strategy, execution, and continuous improvement of the organization's enterprise-wide security programs. This role oversees teams accountable for protecting corporate systems, data, and infrastructure from emerging threats, while enabling the business to operate securely and efficiently. The Senior Manager partners closely with Technology, Legal, Compliance, and business leaders to reduce risk, operationalize security controls, and mature organizational security posture. Job Description and Requirements Role Responsibilities Strategic Leadership * Develop and execute the enterprise security strategy aligned with organizationalobjectives. * Identifyrisks, emerging threats, and industry trends to inform longrange security planning. * Establish metrics, KPIs, and dashboards to measure and report on security posture and program maturity. * Champion a securitybydesign mindset across the enterprise. Team & Program Management * Lead, mentor, and grow a multidisciplinary security teamwhile partnering withother securityareas such as security operations, incident response, threat intelligence, identity security, vulnerability management, cloud security, and GRC. * Drive operational excellence through structured processes, documentation, automation, and continuous improvement. * Oversee securityprogramroadmaps, annual planning, staffing needs, and budget management. Security Operations & Risk Reduction * Createenterprise detection and response capabilitiesthatare fully operational by overseeing proper onboarding and configuration of security agents and tooling,validatingcoverage across all relevant environments, and ensuring telemetry, alerts, and data flows are reliable, complete, and actionable. * Executeenterprise vulnerability management programs, ensuringtimelyremediation of weaknesses across infrastructure, cloud, and enduser environments. * Oversee identity and access governance programs, including privileged access, identity lifecycle, and authentication standards. * Manage enterprise security tooling and technologies, ensuring the stack is integrated,optimized, and delivering measurable value. Governance, Compliance & Policy * Own and evolve security policies, standards, and guidelines to meet internal and external requirements. * Partner with Compliance and Legal to support audits, certifications, investigations, and regulatory obligations (e.g., SOC2, ISO27001, HIPAA, GDPR). * Drive alignment between risk management processes and business operations. CrossFunctional Collaboration * Serve as a trusted advisor to executives and business leaders on security risks and tradeoffs. * Embed security into technology roadmaps, product lifecycles, enterprise architecture, and vendor management. * Promote security awareness and training programs to strengthen organizational security culture. Minimum Qualifications * Minimum of5years ofprogressiveexperience in security, preferably in a high-security environment, with at least 5 yearsina leadershiprole. * Demonstrated ability to communicate security risks and strategies toexecutivesand nontechnical audiences. * Strong understanding of security frameworks (NIST CSF, ISO 27001, CIS Controls, Zero Trust). * Proven experience inmanaging multiple securityinitiativessimultaneously. * Hybrid-working role (2+ days in office)orRemotebased on company policy. Preferred Qualifications * Bachelor's degree in security management, business administration, Computer Science, Information Systems, or relatedfield. * Experience working in a SaaS, cloud-native, or regulatedenvironmentoperatingona global scale. * Experience in the legal space and with a high understanding of e-discovery and litigation. * Certificationsa plus,such as CISSP, CISM, GIAC, CCSP, or similar. * Generate excitement and curiosity when working withhighly complexsystems. * Team player with proven ability to deliver features from inception to delivery. * Excellent written and verbal communication skills. * Detail-oriented, enthusiastic self-starter with ability to work both independently and in a team environment. * Solid understanding of software development lifecycle and agile methodologies. * Knowledge and experience doing discovery & usability testing to gather customer feedback. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $185,000 and $277,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Access Management, Network Security, Project Management, Risk Management, Security Architecture Design, Security Audit, Security Awareness, Security Engineering, Security Operations, Vulnerability Management

Posting Type Hybrid/Remote Job Overview The Senior Developer Services Specialist is a technical leader and trusted advisor who enables internal and external developers to successfully design, build, and scale solutions on the Relativity platform. This role serves as a senior escalation point for complex development scenarios, provides deep technical guidance, and influences best practices across the developer ecosystem. In addition to direct developer enablement, the Senior Specialist partners crossfunctionally with Engineering, Product, Sales and Customer teams to improve developer experience, platform adoption, and solution quality. This role operates with a high degree of autonomy and is expected to lead initiatives, mentor peers, and contribute to strategic improvements within the Developer Services team and the organization. Job Description and Requirements Key Responsibilities * Act as a senior technical advisor to developers building custom applications and integrations on the Relativity platform, supporting complex and nonstandard use cases with strong architectural judgment. * Lead advanced onboarding, enablement, and training for developer audiences by delivering solution design reviews and architecture guidance aligned with Relativity best practices. * Provideexpert guidance on the design and implementation of custom applications to ensure solutions are scalable, supportable, and aligned with platform capabilities. * Serve as an escalation point for highimpact developer issues by conducting deep technical investigations, isolating root causes, and recommending durable,platformappropriate solutions. * Build, test, and share sample code snippets, proofofconcepts, and other practical examples that help external developers visualize the recommended way to consume platform tools and APIs. * Leverage deep platform, API, and extensibility knowledge to resolve complex developer issues while balancing multiple concurrent work requests and deadlines. * Influence, document, and socialize development best practices, patterns, and guidance to improve overall developer experience and solution quality. * Partner crossfunctionally with Product, Engineering,Account/Salesand Customer teams to provide highsignal developer feedback and advocate for platform improvements. * Mentor and support Developer Services Specialists by providing technical coaching, sharing proven approaches, and contributing to team skill development. * Lead or contribute to strategic initiatives that improve developer tooling, documentation, andenablementprograms. * Communicate clearly, professionally, and proactively with customers and internal stakeholders whileoperatingindependently with a high degree of autonomy and accountability. * Identify, document, andsubmitproduct defects and actionable feedback discovered during developer engagements to support continuous platform improvement. * Participate in annual Relativity user conferences by leading flagship technical sessions and workshops that influence developer adoption, elevate platform best practices, and represent the voice of the external developer community. Minimum Qualifications * Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. * Significant experiencein software development, including designing, building, and supporting production applications. * Working knowledge of SQL and experience interacting with relational data stores as part of application development, troubleshooting, or reporting workflows. * Handson experience with modern development languages and technologies, including but not limited to .NET, JavaScript, RESTful services, JSON, and similar frameworks or protocols. * Strongproficiencywith modern development concepts such as APIs, application architecture, and cloudbased solutions. * Demonstrated ability to independently troubleshoot and resolve complex technical issues across application, integration, and platform layers. * Experience working directly with developers or technical customers in a customerfacing, consulting, or enablement role. * Excellent written and verbal communication skills, with the ability to clearly explain complex technical concepts to diverse audiences. * Proven experience collaborating crossfunctionally in a fastpaced, evolving environment. Preferred Qualifications * Experience building or supporting solutions on extensible SaaS orplatform-basedproducts, with exposure to technical mentorship and developer enablement practices such as training or documentation. * Proven experience advising developers on architecture and best practices, resolving complex or nonstandard technical scenarios, and translating developer feedback into actionable guidance or platform improvements. * Strong communicator with experience creating and delivering developerfocused enablement content and engaging developer communities through documentation, presentations, workshops, webinars, or conference sessions. * Ability tooperateautonomously with strong judgment, mentor technical peers, and collaborate crossfunctionally to drive improved developer experience and platform outcomes. * Familiarity with the Relativity platform, includingRelativityOneconcepts, APIs, and extensibility points, is strongly preferred. * Experience creating developerfacing enablement materials such as sample code, reference implementations, tutorials, or architectural guidance, and presenting technical content through workshops, webinars, or conference sessions. * Relativity certifications or progress toward certification (e.g., Specialist, Expert, orplatform-specificcredentials) are considered a plus. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $100,000 and $150,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Data Analysis, Data Intelligence, Data Science, Data Visualization, Information Governance, Legal Practices, Legal Research, Project Management, Risk Management, Structured Query Language (SQL)

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges? Do you thrive when solving problems on your own or as part of a team? Do you enjoy travel, learning about new places, and meeting new people? Are you interested in becoming a skilled mobile service technician? This opportunity reports into our Farmington, CT office and is offered as 100% remote. Your new role: TRUMPF Field Service Engineer • Travel to install, services, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico, • Provide high-quality technical service to customers to ensure optimal sheet metal machine performance., • Document customer machine information and technical conditions and make improvement suggestions., • Train customers to operate and/or service machines to ensure maximum productivity., • Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success. Why TRUMPF is right for you • At TRUMPF, you can develop your career by working on a wide range of innovative products across many exciting technologies., • You have the opportunity to continuously grow within your existing role and be rewarded for it., • We are an international company, offering employees opportunities in the U.S. and around the globe., • We are a family-owned business with a long-term strategy. We care about all the members of our team. You should be • Flexible, professional, curious, and bold!, • A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics., • Focused on customer service and quality., • Technologically savvy and experienced in software and file management., • Eager to travel 100% In return we offer • Competitive salary, • A generous benefits package that includes medical, vision, dental, 401K plans, and parental leave, • Opportunities to advance and further your career TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at ___.This contact information is for accommodation requests only and can not be used to inquire about the status of application.

Senior Clinical Project Manager - Oncology/Hematology (Phase III) Required (Remote - US/Canada) Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities Are you a seasoned CRO project leader passionate about advancing oncology and hematology research? Do you thrive in a fast-paced, collaborative environment where your leadership directly impacts patient outcomes? Join our team as a Senior Project Manager and take ownership of complex Phase III trials, driving projects from proposal through delivery and shaping the future of cancer care. As a Senior Project Manager, you will take a lead role in advancing Phase III Oncology and Hematology clinical trials, managing complex, global initiatives. You'll lead and inspire cross-functional teams, mentor emerging project managers, and act as the primary strategic partner for our clients, ensuring every milestone is delivered on time, on budget, and with exceptional quality. This role offers the opportunity to drive high-impact research that directly contributes to innovative cancer therapies and improved patient outcomes worldwide. Project Leadership & Delivery * Drive the operational and financial success of Phase III clinical trials. * Lead cross-functional teams across Clinical Operations, Regulatory Affairs, Data Management, Biostatistics, Medical Affairs, Pharmacovigilance, and QA. * Act as the primary liaison with clients, ensuring smooth project launch, conduct, and closeout. * Oversee project deliverables, timelines, and budgets while proactively identifying and mitigating risks. * Mentor junior project managers and project support staff, fostering collaboration and professional growth. Financial & Operational Accountability * Own project budgets, forecasts, and financial performance. * Ensure alignment and accountability across all vendors and study partners. * Implement contingency plans and risk mitigation strategies to keep projects on track. Reporting & Communication * Maintain and evaluate project progress using advanced tracking tools. * Prepare and present project materials for internal and external stakeholders. * Support inspection readiness and Trial Master File compliance. Business Development * Participate in bid defense meetings as the potential project lead. * Build strong client relationships to generate new opportunities. * Stay up-to-date on oncology/hematology trends and the evolving drug development landscape. Management & Mentorship * Train and mentor new project managers and clinical staff. * Facilitate team communication, collaboration, and professional development. * Experienced Global Project Leader (NA, LATAM, EMEA, and APAC) with strong Phase III CRO project management experience and a proven track record of delivering clinical trials successfully. * Oncology and Hematology expertise, with direct experience leading complex Phase III trials. * Cross-functional team leadership, overseeing such teams as Clinical Operations, Regulatory Affairs, Data Management, Biostatistics, Medical Affairs, Pharmacovigilance, and Quality Assurance. * Financially savvy, skilled in managing multi-million-dollar budgets, including creation, forecasting, and negotiation of out-of-scope work. * Vendor management expertise, ensuring alignment, quality, and accountability across all study partners. * Deep regulatory knowledge, with expertise in GCP/ICH guidelines and other applicable regulatory requirements. * Educational foundation: Bachelor's degree in Life Sciences, Medicine, Pharmacy, Nursing, or a related field. * Tech-forward, comfortable leveraging digital tools and emerging technologies to optimize project delivery. * Strategic, results-driven leader with exceptional communication skills, able to navigate complex, dynamic environments while inspiring teams to achieve excellence. * Join a highly collaborative, innovative, and performance-driven team. * Opportunities to mentor and be mentored, helping you grow professionally while developing others. * Work on impactful global oncology and hematology trials, shaping the future of patient care. * Thrive in an environment where innovation, growth, and professional development are actively encouraged. If you are ready to lead high-impact Phase III oncology and hematology clinical trials, drive innovation, and make a real difference in patient outcomes, we want to hear from you! At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Encova Insurance has an opening for an Assistant Vice President, Underwriting Operations, Workers' Compensation. This role will have the option to work home-based but you must reside within one of our payroll approved states. These states can be viewed on our careers page. Are you a Referral? If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team. Unique residence requirements are listed in each job posting, please review closely for details. Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes: Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin. JOB OBJECTIVE: The Assistant Vice President, Underwriting Operations leads technical underwriting disciplines for Commercial Lines. This position manages the Commercial Lines Segment Managers and other underwriting support. This role coaches, trains and mentors internal and external stakeholders on underwriting and related product guidelines, standards and other technical underwriting disciplines. The role leads the development and utilization of quantitative and qualitative business indicators and makes technical decisions and recommendations in accordance with delegated authority and strategic direction. This position analyzes book of business performance and trends and recommends adjustments and responses; reviews changes and compliance requirements and ensures conformance. ESSENTIAL FUNCTIONS: • Lead and manage direct reports in development and implementation of technical underwriting and product subject matter expertise to underwriting teams and other disciplines to support business plan objectives. This includes but is not limited to policies, strategy and tactics, product development, business services, filings, processes and workflows (including automation and business rules), regulatory compliance and market conduct matters., • Lead and manage direct reports in performance of regular quality control and participate in quality audits., • Lead collaboration with senior management on larger, more complex accounts requiring special expertise., • Lead enterprise development projects - including business requirements and timelines - that impact coverage, pricing, rating, systems logic, automation, and best practices., • Lead the development of pricing strategies from the individual risk to portfolio levels using models and methodologies to support a profitable and competitive pricing approach to the market., • Develop and manage direct reports to implement strategic and tactical product and service development initiatives using trend monitoring, feedback from stakeholders and marketplace competitor review., • Lead and manage direct reports and enterprise resources in training internal and external stakeholders on products and services and their associated processes, based on a solid understanding of and impact to field constituents such as agents, underwriting, customer service, marketing and policyholders. Lead development of appropriate supporting materials., • Lead enterprise gathering and analysis of competitor product, service and pricing intelligence (external) and product and service trends/results (internal) and recommend new and revised products, processes and systems., • Create innovative solutions as a result of competitor and internal trend analysis and work with other disciplines to gather input regarding product and service changes and ideas., • Lead and manage direct reports in the development of internal guidelines, policies and procedures that address business needs and support business objectives., • Lead enterprise investigation of compliance and regulatory issues and recommend appropriate business solutions., • Lead the development, use and maintenance of Guaranteed Cost and Loss Sensitive WC Product and related guidelines, monitors and controls. OTHER FUNCTIONS: • Non-essential function: other duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: • A Bachelor's degree from an accredited four-year college or university required. Commensurate experience may be considered., • Master's degree in management preferred., • A minimum of 10 years of experience with a property/casualty insurance carrier handling commercial lines products such as package lines and/or workers' compensation products is required., • Three plus years management experience preferred., • Experience with project management preferred., • Professional insurance designations relevant to area of expertise desired., • Core proficiency in leading an underwriting, product development, or operations team tasked with responsibility for developing and managing a profitable book of business on a regional or national scale., • Ability to lead, manage and collaborate effectively., • Ability to apply leadership skills, technical expertise and sound logic to identify and analyze problems and implement effective underwriting and product solutions., • Knowledge of policy and procedures regarding underwriting administration, risk administration and classification, insurance and risk management, accounting or business administration, premium audit or underwriting and loss control., • Superior understanding of the form and content of package lines and/or workers compensation insurance policies., • Demonstrate a solid understanding of compliance issues and regulatory environment in project development and implementation., • Knowledge of cost rating plans and related pricing methods and procedures, and ability to use this information to determine and calculate business exposures, classifications, experience or other rating plan modifications. Understand credit risks in order to determine the appropriate guaranteed cost coverage for each business., • Ability to analyze and evaluate specific complaints and inquiries regarding insurance contracts, coverage, and rating plans., • Ability to read and interpret financial statements., • Excellent interpersonal skills., • Exceptional oral and written communication skills., • Excellent analytical, research, and documentation skills., • Demonstrate sound judgment and work independently or with minimal direction., • Knowledge of design, implementation and interfaces of current systems and applications., • Proficient in Excel. This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons. Ready to join our team? At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating, and financially rewarding opportunities. Join us to discover a work experience where you can learn and grow to your fullest potential. What you can expect from us In addition to a competitive compensation package, we offer a comprehensive benefits package designed to support the well-being and growth of our associates. Available benefits (subject to any policy or plan changes) include, but are not limited to: * Health, Dental & Vision Insurance * Company-provided life and income protection plans * Eligibility to participate in a company incentive bonus program * 401(k) Retirement Plan - 100% company match up to 7% on annual salary * Paid Time Off, Paid Holidays, and Floating Holidays * Flexible Work Arrangements - Hybrid and remote depending on the role We believe that happy, healthy associates are the foundation of great work. Join us and thrive both professionally and personally. Encova Insurance is an EOE/E-Verify employer. #LI-Remote#LI-LP1

Principal/Sr Medical Editor - Regulatory Documents - Copy Editing + QC - NA/Canada Remote Based Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities *Maintains strong familiarity with FDA, EU, and other relevant guidelines and industry standards to ensure that documents meet or exceed sponsor and regulatory requirements and guidance. *Represents the editorial group in medical writing, on study teams, and in cross-departmental project teams as needed. *Monitors timelines and budgets for assigned projects and updates the lead medical writer, project manager, and/or direct supervisor (as appropriate) if deliverables are at risk. *Provides technical support and expertise as appropriate. Conducts training of medical editing staff and functions as a mentor. Advises medical writers, medical editors, and study teams on quality review, compilation, and editorial standards. Provides training to members of the global medical writing team in aspects relative to their roles. *Serves as project lead for deliverables of assigned complex and/or large medical writing projects, including, but not limited to, scheduling and leading internal project-specific team meetings, organizing project-specific requirements, and ensuring all information is distributed to the editorial team and implemented within the deliverable. *Serves as a member of the medical writing team for projects with medical writing deliverables. Provides feedback to the lead medical writer on progress of editorial process. *Copyedits assigned documents, applying correct grammar, punctuation, spelling, and style following AMA Manual of Style or various custom style guidelines as well as established medical writing internal checklists and best practices. *Performs quality review of assigned documents to ensure accuracy. *Contributes to the development of process improvement tools and the development or revision of internal policies and procedures affecting editorial work. *Manages assigned projects according to medical writing standard operating procedures and client standards, on time and on budget. *May compile medical writing deliverables. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $62,000.00 - $108,600.00 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Dir, Epidemiology Pipeline (TA-Immunology) Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities JOIN OUR TALENT NETWORK. This position is part of an ongoing talent pipeline; while there is no immediate opening, qualified candidates will be considered as opportunities become available. *Looking for SME in Immunology Clinical Trials-Serves as a scientific resource for RWLP management, Company senior management, and other Functions within Company providing expertise in multiple scientific areas. *Works hand-in-hand with RWLP management, business development, and operations personnel to develop and win global business opportunities; helps to lead the development and delivery of project proposals, bid defenses, and represents capabilities presentations. *Provides overall scientific oversight of selected projects, responsible for meeting or exceeding customer expectations for timelines, budgets, quality, and overall satisfaction. *Coordinates with the project manager to oversee the scientific aspects of study start-up and ongoing study management. Leads the development of and/or peer-review essential study documents including the protocol, case report forms, statistical analysis plan, study management plans, and interim/final study reports. Facilitates scientific advisory boards for safety studies and produces scientific reports/manuscripts/abstracts/presentations. *Maintains a strong working understanding of clinical and epidemiological practice guidelines, clinical research models, protocol designs, real-world research development trends, and regulatory expectations and develops trainings for RWLP/Company organization to enhance their familiarization of epidemiologic study designs and applicable guidelines. *Responsible for the continued building of organizational capacity, improvement of scientific and operational processes and methodologies for non-traditional site management tasks (i.e., remote or central monitoring approaches, minimized regulatory document collection, etc.), integrated RWLP technology solutions including secondary database resources, and RWLP Standard Operating Procedures (SOP) development and maintenance. *Works collaboratively across the organization to help develop business opportunities in the area of post marketing safety commitments and/or risk management; develops and recommends techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices. *Works to develop collegial relationships with sponsors, thought-leaders and clinical investigators. *Develops abstracts, provides podium presentations, and leads authorship of articles, manuscripts, etc. in industry and peer-reviewed journals to promote Company services. Requirements: *SME in Immunology Clinical Trials *Requires graduate degree in Epidemiology, Statistics, or Public Health; (Masters; Preferred Doctorate); *Requires in-depth knowledge of and experience with a variety of study designs; familiarity with post-marketing and late phase study designs as well as relevant guidelines preferred; *Requires basic knowledge of statistical programming language(s) (e.g., SAS, R, Python); *Excellent communication, presentation, both written and spoken; *Strong personal communication and team-oriented skills; *Demonstrated leadership and technical skills. We are always excited to connect with great talent. This posting is intended for a [possible] upcoming opportunity rather than a live role. By expressing your interest, you'll be added to our talent pipeline and considered should this role become available. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Clinical Sr Project Manager / Assoc Director (Global role, Multisponsor) Remote US & Canada Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities The position provides customer focused leadership in managing and delivering the operational and financial aspects of one or more clinical projects from proposal development to final deliverables and ranging in size and complexity from single service studies to full scope, multiple protocol projects and/or global projects across various phases and functional areas with limited interaction from supervisor. May oversee less experienced Project Managers (PMs) and have line management responsibilities. Project Leadership and Delivery: • Manages a project as Project Manager overseeing interdisciplinary clinical research programs ensuring compliance with Good Clinical Practices (GCPs), relevant Standard Operating Procedures (SOPs) and regulatory requirements., • Acts as primary liaison between the Company and the Customer to ensure project launch, conduct, and closeout according to the Customer's and the Company's contractual agreement., • Leads clinical team to ensure quality, timelines and budget management., • Accountable for the financial performance of assigned projects, • Accountable for all project deliverables for assigned projects and/or project regions., • Coordinates activities and deliverables of all project conduct partners and proactively identifies and manages issues. Reporting and Communication: • Accountable for maintenance of project information on a variety of databases and systems., • Maintains and evaluates project progress by maintaining timelines and other tracking/analysis tools., • Responsible for project management components of inspection readiness for all aspects of the project conduct, including Trial Master Files., • Provides oversight for development and implementation of project plans in accordance with Controlled Documents., • Independently prepares, coordinates, and presents project material at internal and external meetings., • Directs the activities of assigned Project Support staff; line manages and mentors other project management team members and clinical staff; facilitates team building and communication., • Prepares project management reports for clients and management., • Implements resource strategies to achieve project goals., • Develops contingency planning and risk mitigation strategies to ensure successful delivery of project goals. Business Development • Participates in bid defense meetings where presented as potential project manager/director., • Develops strong relationships with current clients to generate new and/or add-on business for the future., • Keeps a current awareness of business unit's and assigned projects' therapeutic environment and drug development trends Management: • May train and support new Project Managers. Facilitates team training in accordance with protocol and/or project requirements, including therapeutic, protocol specific, and process training., • May be required to line manage other project management team members and clinical monitoring staff Additional Qualifications • Bachelor's Degree (or equivalent) level of qualification in life sciences, Medicine, Pharmacy, Nursing or related field or equivalent combination of education and experience., • Strong knowledge of Good Clinical Practice/ICH guidelines, regulatory requirements, drug development process and clinical monitoring procedures., • Clinical research organization (CRO) and relevant therapeutic experience preferred., • Strong ability to manage time and work independently., • Ability to embrace new technologies., • Excellent communication, presentation, interpersonal skills, both written and spoken, • Flexibility and the ability to mentor and manage new staff and to handle multiple tasks to meet deadlines delivering high quality work in a dynamic environment., • Ability to travel as necessary (approximately 25%). At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $114,000.00 - $210,900.00 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Clinical Project Manager II - Virology (Sponsor Dedicated/Remote) Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities Are you a Clinical Project Manager who thrives in fast-paced, collaborative environments and enjoys driving complex clinical trials forward with confidence and precision? This is an exciting opportunity to join a highly supportive, mentorship-driven team focused on advancing innovative virology programs through early-phase clinical development. In this role, you will serve as a key operational leader supporting Phase I virology studies within a sponsor-dedicated environment. You'll partner cross-functionally with internal teams, vendors, and stakeholders to ensure clinical trials are executed efficiently, proactively, and with the highest level of quality. This team values collaboration, accountability, emotional intelligence, and professional growth. Leadership is highly supportive, mentorship-focused, and deeply invested in helping team members expand their skills and advance their careers. While remote/home-based candidates may be considered, priority will be given to candidates located in or near Foster City, California, with the ability to work onsite 2-3 days per week. As a Clinical Project Manager II - Virology, you will oversee operational delivery and vendor management activities for early-phase virology clinical trials. You will play a critical role in ensuring studies progress seamlessly across the full clinical trial lifecycle-from study start-up through closeout-while maintaining strong communication, organization, and cross-functional alignment. This is an ideal opportunity for a proactive clinical operations professional who enjoys ownership, problem-solving, and working with a team that genuinely values partnership and continuous development. * Lead and support operational execution of Phase I virology clinical trials within a sponsor-dedicated model * Manage and oversee vendors to ensure quality deliverables, timelines, and study expectations are consistently met * Coordinate cross-functional clinical trial activities from study start-up through closeout with minimal oversight * Drive meeting leadership by setting agendas, facilitating productive discussions, documenting decisions, and ensuring accountability for action items * Partner closely with Clinical Operations, study teams, vendors, and stakeholders to proactively identify and resolve operational challenges * Ensure effective communication across teams while maintaining professionalism and strong stakeholder relationships * Monitor study progress, timelines, risks, and operational deliverables to support successful trial execution * Contribute to a positive, collaborative team culture built on transparency, accountability, and mutual respect * Support inspection readiness and compliance with applicable SOPs, GCP, and regulatory requirements * Lead with a solutions-oriented mindset while helping align teams toward shared project goals Required Qualifications * Clinical Operations experience or related clinical trial management knowledge * Prior experience supporting or managing clinical trials within a CRO, biotech, or pharmaceutical environment * Strong vendor management and oversight experience * Understanding of the full clinical trial lifecycle and operational processes * Experience coordinating cross-functional teams and driving project execution * Strong organizational, communication, and meeting facilitation skills * Ability to work independently, prioritize effectively, and proactively navigate challenges * Professional presence with strong emotional intelligence and stakeholder management capabilities Preferred Experience * Early-phase (Phase I) clinical trial experience * Virology therapeutic area experience strongly preferred * Stable career progression demonstrating depth in clinical trial management * Experience working in sponsor-dedicated environments * Ability to lead discussions confidently in fast-paced, high-visibility settings WHAT MAKES THIS OPPORTUNITY DIFFERENT * Join a mentorship-driven leadership team that is highly supportive and invested in your long-term growth * Work within a collaborative environment where teamwork, respect, and transparency are truly valued * Gain meaningful exposure to early-phase virology studies and complex clinical development programs * Be empowered to take ownership, contribute ideas, and make a measurable impact * Enjoy the flexibility of a remote environment while maintaining close partnership with an engaged and collaborative team * Opportunity to grow your career within a high-performing clinical operations organization focused on innovation and development At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Dir, Epidemiology Pipeline (TA - Virology) Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities JOIN OUR TALENT NETWORK. This position is part of an ongoing talent pipeline; while there is no immediate opening, qualified candidates will be considered as opportunities become available. *Looking for SME in Virology Clinical Trials-Serves as a scientific resource for RWLP management, Company senior management, and other Functions within Company providing expertise in multiple scientific areas. *Works hand-in-hand with RWLP management, business development, and operations personnel to develop and win global business opportunities; helps to lead the development and delivery of project proposals, bid defenses, and represents capabilities presentations. *Provides overall scientific oversight of selected projects, responsible for meeting or exceeding customer expectations for timelines, budgets, quality, and overall satisfaction. *Coordinates with the project manager to oversee the scientific aspects of study start-up and ongoing study management. Leads the development of and/or peer-review essential study documents including the protocol, case report forms, statistical analysis plan, study management plans, and interim/final study reports. Facilitates scientific advisory boards for safety studies and produces scientific reports/manuscripts/abstracts/presentations. *Maintains a strong working understanding of clinical and epidemiological practice guidelines, clinical research models, protocol designs, real-world research development trends, and regulatory expectations and develops trainings for RWLP/Company organization to enhance their familiarization of epidemiologic study designs and applicable guidelines. *Responsible for the continued building of organizational capacity, improvement of scientific and operational processes and methodologies for non-traditional site management tasks (i.e., remote or central monitoring approaches, minimized regulatory document collection, etc.), integrated RWLP technology solutions including secondary database resources, and RWLP Standard Operating Procedures (SOP) development and maintenance. *Works collaboratively across the organization to help develop business opportunities in the area of post marketing safety commitments and/or risk management; develops and recommends techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices. *Works to develop collegial relationships with sponsors, thought-leaders and clinical investigators. *Develops abstracts, provides podium presentations, and leads authorship of articles, manuscripts, etc. in industry and peer-reviewed journals to promote Company services. Requirements: *SME in Virology Clinical Trials *Requires graduate degree in Epidemiology, Statistics, or Public Health; (Masters; Preferred Doctorate); *Requires in-depth knowledge of and experience with a variety of study designs; familiarity with post-marketing and late phase study designs as well as relevant guidelines preferred; *Requires basic knowledge of statistical programming language(s) (e.g., SAS, R, Python); *Excellent communication, presentation, both written and spoken; *Strong personal communication and team-oriented skills; *Demonstrated leadership and technical skills. We are always excited to connect with great talent. This posting is intended for a [possible] upcoming opportunity rather than a live role. By expressing your interest, you'll be added to our talent pipeline and considered should this role become available. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Senior Clinical Project Manager - Inflammation/ Phase 2b (Sponsor-Dedicated /Remote -U.S.) Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities This is an opportunity to join a sponsor-dedicated team supporting highly complex global Phase 2b studies within the inflammation therapeutic area as a U.S.-based Global Study Lead. The studies span multiple regions including North America, Europe, APAC, Japan, and China, offering the opportunity to lead large-scale global clinical programs in a collaborative and highly engaged environment. This team is looking for experienced global project leaders who enjoy taking ownership, leading cross-functional teams, and driving complex studies forward while working alongside leadership that values partnership, communication, and professional development. * Lead highly complex global Phase 2b inflammation studies * Serve as a Global Study Lead across NA, EU, APAC, Japan, and China * Work within a sponsor-dedicated environment with strong cross-functional collaboration * Join a team that values mentorship, communication, and professional growth * Partner with leaders who are engaged, supportive, and invested in team success * Opportunity to contribute in a visible role while continuing to expand global study leadership experience Global Study Leadership * Serve as Global Study Lead for complex Phase 2b inflammation studies * Oversee global study execution across NA, EU, APAC, Japan, and China * Manage interdisciplinary clinical research programs in compliance with GCPs, SOPs, and regulatory requirements * Act as primary liaison between the Sponsor and project stakeholders throughout study startup, conduct, and closeout * Lead clinical teams to ensure quality, timelines, and budget management * Maintain accountability for project deliverables and financial performance of assigned studies Operational Oversight * Coordinate activities and deliverables across CROs, vendors, and project partners * Proactively identify operational issues and implement risk mitigation and contingency planning strategies * Maintain project timelines and tracking tools to monitor study progress * Oversee project management components of inspection readiness, including Trial Master File activities * Ensure implementation of project plans in accordance with controlled documents and study requirements Leadership & Communication * Independently prepare, coordinate, and present project materials during internal and external meetings * Lead project-related discussions across cross-functional teams and stakeholders * Direct activities of assigned Project Support staff * Mentor project management team members and clinical staff as needed * Facilitate team communication and training activities in accordance with protocol and project requirements Business & Strategic Support * Participate in bid defense meetings as a potential project lead * Support relationship development with current clients * Maintain awareness of therapeutic environment and drug development trends related to assigned projects Required Experience * 5+ years of global clinical project management experience * Experience leading global Phase 2b clinical studies * Experience managing studies across NA, EU, APAC, Japan, and China * Therapeutic experience within inflammation * Strong CRO and/or clinical research experience preferred * Ability to independently manage complex clinical programs and multiple priorities Technical & Leadership Expertise * Strong knowledge of GCP, ICH guidelines, regulatory requirements, drug development processes, and clinical monitoring procedures * Strong communication, presentation, interpersonal, and organizational skills * Ability to mentor and support project teams and new staff * Strong time management skills with the ability to work independently * Ability to manage multiple tasks and deadlines in a dynamic environment * Comfortable working with new technologies and systems If you are looking for an opportunity to lead globally visible inflammation programs within a collaborative sponsor environment, this is the kind of role that elevates careers! At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Project Manager II - Inflammation/ Phase 2b (Sponsor-Dedicated /Remote -U.S.) Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities If you are an experienced clinical project management professional who thrives in complex, fast-moving studies and enjoys leading cross-functional teams with confidence and precision, this is an opportunity to step into a highly visible role supporting a complex Phase 2b inflammation program within a sponsor-dedicated environment. This role is ideal for someone who brings strong vendor oversight experience, operational leadership, and the ability to independently drive study execution while navigating a matrixed, high-accountability clinical environment. * High-impact role supporting a complex Phase 2b inflammation study * Opportunity to lead regional execution efforts within a large, cross-functional global program * Strong visibility across Clinical Operations and external partners * Collaborative sponsor-dedicated environment with a highly supportive leadership team * Manager who believes in mentorship, teamwork, and professional growth * Team culture centered around partnership, accountability, and mutual support Clinical Trial Leadership & Execution * Manage regional components of a large, complex clinical trial within the inflammation therapeutic area * Independently drive study activities with minimal oversight * Lead cross-functional timelines and ensure alignment across stakeholders * Proactively identify operational risks, escalate issues appropriately, and implement solutions * Support study logistics and operational planning to achieve program milestones Vendor & Service Provider Oversight * Lead vendor management activities and maintain strong oversight of external partners * Contribute to RFP development and participate in CRO/service provider selection processes * Ensure accountability across vendors while maintaining productive working relationships * Support operational issue resolution and follow-through on deliverables Cross-Functional Leadership * Lead meetings effectively by setting agendas, facilitating productive discussions, documenting decisions, and driving action items to completion * Partner across Clinical Operations and study teams to maintain executional excellence * Provide leadership and mentorship to junior team members when needed * Foster collaboration and accountability across internal and external stakeholders Study Management & Operations * Draft and coordinate review of key study documents including protocols, informed consents, monitoring plans, investigator brochures, and clinical study reports * Maintain study timelines and support study budget activities * Coordinate review of data listings and support interim/final clinical study reporting activities * Train CROs, investigators, study coordinators, and service providers on study requirements as needed * Contribute to SOP development, process improvement initiatives, and operational best practices Required Experience * 3+ years of clinical project management experience within clinical research * Experience supporting complex Phase 2b clinical studies within the inflammation therapeutic area * Strong vendor management and oversight experience * Demonstrated understanding of the full clinical trial lifecycle from start-up through closeout * Experience managing cross-functional clinical trial activities in a matrixed environment * Ability to independently manage priorities and navigate operational challenges with minimal supervision Key Strengths * Strong meeting leadership and communication skills * High emotional intelligence with the ability to communicate tactfully in high-stakes discussions * Confident leading cross-functional teams and driving accountability * Excellent organizational, decision-making, and problem-solving abilities * Positive, solutions-oriented mindset with strong initiative * Collaborative approach with a focus on transparency and teamwork Technical & Regulatory Expertise * Thorough knowledge of FDA and EMA regulations, ICH Guidelines, and GCP requirements * Strong working knowledge of Word, Excel, and PowerPoint * Ability to understand, interpret, and explain protocol requirements to study teams and stakeholders This team values collaboration over silos and believes the best outcomes happen when people genuinely support one another. The leadership style is mentorship-focused, approachable, and highly team-oriented. Peers are motivating, encouraging, and dependable-creating an environment where accountability and partnership go hand in hand. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $95,000.00 - $175,700.00 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Clinical Project Manager II - Virology (Sponsor Dedicated/ Remote; Hybrid Foster City, CA Preferred) Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities (Preference for Hybrid Foster City, CA-Based Candidates) Are you a Clinical Project Manager who knows how to drive global clinical trials from start-up through closeout - and enjoys being deeply involved in the operational details that make studies successful? This is an exciting opportunity to join a highly collaborative, fast-paced clinical operations team supporting innovative early-phase virology programs within a sponsor-dedicated environment. We are seeking a hands-on operational leader who can confidently manage complexity, navigate competing priorities, and keep global studies moving forward with urgency, accountability, and precision. The ideal candidate is not someone who only operates at a high level - this role requires someone comfortable working "in the weeds," proactively solving problems, managing vendors closely, driving timelines, and ensuring nothing falls through the cracks. You should be energized by fast-moving environments, cross-functional collaboration, and the opportunity to own trial execution from beginning to end. While virology experience is strongly preferred, candidates with strong global clinical trial management experience in other therapeutic areas will absolutely be considered. This team values collaboration, operational excellence, emotional intelligence, accountability, and continuous growth. Leadership is highly supportive, mentorship-focused, and invested in helping strong performers expand their impact and career trajectory. While remote/home-based candidates may be considered, priority will be given to candidates located in or near Foster City, California, with the ability to work onsite 2-3 days per week. As a Clinical Project Manager II - Virology, you will lead operational execution for global Phase I clinical trials and serve as a central driver of study delivery across the full clinical trial lifecycle. You will oversee timelines, vendors, risks, operational strategy, and cross-functional coordination while ensuring studies remain inspection-ready, on track, and aligned with sponsor expectations. This role requires someone who can balance strategic oversight with strong operational execution. You must be comfortable rolling up your sleeves, diving into study-level details, proactively identifying gaps, and driving resolution in real time. You will work closely with Clinical Operations, vendors, study teams, and key stakeholders in a highly visible environment where adaptability, urgency, and strong communication are critical to success. * Lead and manage global Phase I clinical trials from study start-up through database lock and closeout with minimal oversight * Serve as the operational lead responsible for driving study execution, timelines, deliverables, risks, and overall trial performance * Partner cross-functionally with Clinical Operations, vendors, study teams, and stakeholders to ensure seamless trial execution across all phases of the study lifecycle * Maintain close oversight of study details, proactively identifying operational gaps, risks, and delays before they impact timelines or quality * Manage vendors closely to ensure accountability, quality deliverables, budget adherence, and successful execution against study expectations * Drive study team meetings by developing agendas, facilitating discussions, documenting decisions, and ensuring follow-through on action items * Navigate fast-paced, high-visibility environments with the ability to prioritize effectively and adapt quickly to changing business needs * Ensure studies remain inspection-ready and compliant with GCP, SOPs, regulatory requirements, and sponsor expectations * Support issue escalation and resolution while maintaining strong stakeholder relationships and collaborative team dynamics * Contribute to process improvement initiatives and operational best practices that enhance study execution and team effectiveness * Lead with a solutions-oriented mindset while fostering accountability, transparency, and collaboration across teams Required Qualifications * Strong Clinical Operations experience with the ability to independently manage global clinical trials across the full study lifecycle * Proven experience running clinical trials from start-up through closeout within CRO, biotech, or pharmaceutical environments * Strong vendor management and oversight experience with demonstrated ability to drive accountability and performance * Experience working in fast-paced clinical development environments with competing priorities and aggressive timelines * Comfortable operating both strategically and tactically, including deep involvement in day-to-day study execution details * Strong cross-functional leadership and stakeholder management skills * Excellent organizational, communication, meeting facilitation, and problem-solving abilities * Ability to proactively identify risks, drive resolution, and maintain momentum across complex clinical programs * Professional presence with strong emotional intelligence and the ability to build credibility quickly across teams Preferred Experience * Early-phase (Phase I) clinical trial experience * Virology therapeutic area experience preferred but not required * Experience within sponsor-dedicated models or embedded sponsor teams * Stable career progression demonstrating increasing ownership and operational leadership * Ability to lead confidently in highly collaborative, fast-moving, and high-accountability environments * Opportunity to own and drive global clinical trials end-to-end in a highly visible role with meaningful impact * Join a strong, mentorship-oriented leadership team that is invested in your long-term growth and development * Work alongside experienced, collaborative professionals who value teamwork, transparency, and operational excellence * Gain exposure to innovative early-phase clinical development programs within a respected sponsor-dedicated environment * Be empowered to contribute ideas, influence processes, and make real operational impact rather than simply maintaining studies * Thrive in a fast-paced environment that values proactive thinking, accountability, and strong execution * Flexibility of a remote environment combined with close partnership and engagement from leadership and study teams * Excellent opportunity for high-performing Clinical Project Managers seeking broader ownership, visibility, and continued career growth within clinical operations At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $95,000.00 - $175,700.00 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Internal Account Director (Recruitment & Retention) Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities About the Role: Are you looking to lead strategies that accelerate access to life-saving therapies and transform the patient experience in clinical research? As an Internal Account Director, Recruitment & Retention (R&R), you will play a pivotal role in designing and delivering innovative enrollment and retention solutions for global clinical trials. This senior-level role for a proven leader in clinical trial recruitment. We are seeking an expert with a demonstrated history of driving successful patient enrollment across complex therapeutic areas-someone who brings both strategic insight and operational excellence. You will collaborate across Clinical Trial Management, Project Leadership, R&R Operations, Data Science, Regulatory, and external vendor partners to ensure sponsors achieve enrollment targets on time and with quality. Acting as a trusted advisor, you will represent R&R services in Bid Defense Meetings, client discussions, and sponsor escalations-shaping strategies that directly impact trial success. Core Responsibilities: * Lead Recruitment Strategy: Own the development and execution of patient recruitment and retention plans (PRPs) from study start-up through close-out. * Be the Sponsor's Go-To Expert: Represent R&R solutions in Bid Defense Meetings, pre-award planning, and escalations. * Cross-Functional Leadership: Partner with Clinical Trial Managers, Project Leads, Regulatory, Operations, and Data Scientists to deliver data-driven solutions. * Enrollment Oversight: Track study progress, proactively manage risks, and implement mitigation strategies to protect timelines. * Data & Vendor Management: Analyze performance trends, collaborate with vendors, and apply insights to optimize recruitment outcomes. * Solution Innovation: Contribute to continuous improvement by sharing lessons learned, market insights, and client feedback. * Strategic Partnerships: Build and sustain strong sponsor, site, and vendor relationships to ensure delivery excellence and repeat business. * Mentorship & Growth: Provide guidance to colleagues and strengthen team capabilities as the group expands. Qualifications: * 8+ years of clinical research or clinical trial operations experience, with extensive focus on patient recruitment and retention. * Minimum of 1-2 years in leadership or management roles. * Proven track record of developing and executing successful, measurable recruitment strategies across therapeutic areas. * Strong understanding of global R&R strategies, including decentralized trials, direct-to-patient outreach, and site-facing support. * Ability to manage multiple, complex studies under tight timelines. * Skilled in Microsoft Office Suite; familiarity with clinical trial technology platforms preferred. Critical Skills: * Strategic thinker with the ability to convert insights into actionable recruitment plans. * Exceptional communicator and presenter, able to influence senior stakeholders and sponsors. * Strong problem-solving and proactive risk management skills in dynamic clinical environments. * Deep knowledge of cultural and regulatory factors affecting global patient recruitment. * Flexible, innovative, and collaborative mindset with a focus on results. Preferred Candidate Profile: We are looking for someone who is more than qualified-someone recognized as a leader in the field of clinical trial recruitment and retention. The ideal candidate will be: * Respected industry expert with a reputation for successfully delivering high-profile studies. * Trusted advisor to sponsors who can confidently represent R&R strategies at the executive level. * Proven innovator who has implemented new approaches to overcome enrollment challenges. * Global strategist experienced in managing patient recruitment across multiple geographies, cultures, and regulatory landscapes. * Strong collaborator and mentor who uplifts colleagues while driving accountability and results. U.S. Salary Range * 97,300 - 170,300 Location * Open to US - remote candidates Why Join Us: This opportunity is reserved for professionals who have already demonstrated they can deliver at the highest level. As an Internal Account Director, your expertise will directly impact the speed at which new therapies reach patients worldwide. You'll be at the center of accelerating clinical trial success-helping bring life-changing medicines to those who need them most, while shaping the future of how patient recruitment is designed and delivered. If you're ready to take on a highly visible, career-defining role where your leadership and proven track record make a measurable difference, we want to hear from you. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Dir, Epidemiology Pipeline (TA-Oncology) Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities JOIN OUR TALENT NETWORK. This position is part of an ongoing talent pipeline; while there is no immediate opening, qualified candidates will be considered as opportunities become available. *Looking for SME in Oncology Clinical Trials-Serves as a scientific resource for RWLP management, Company senior management, and other Functions within Company providing expertise in multiple scientific areas. *Works hand-in-hand with RWLP management, business development, and operations personnel to develop and win global business opportunities; helps to lead the development and delivery of project proposals, bid defenses, and represents capabilities presentations. *Provides overall scientific oversight of selected projects, responsible for meeting or exceeding customer expectations for timelines, budgets, quality, and overall satisfaction. *Coordinates with the project manager to oversee the scientific aspects of study start-up and ongoing study management. Leads the development of and/or peer-review essential study documents including the protocol, case report forms, statistical analysis plan, study management plans, and interim/final study reports. Facilitates scientific advisory boards for safety studies and produces scientific reports/manuscripts/abstracts/presentations. *Maintains a strong working understanding of clinical and epidemiological practice guidelines, clinical research models, protocol designs, real-world research development trends, and regulatory expectations and develops trainings for RWLP/Company organization to enhance their familiarization of epidemiologic study designs and applicable guidelines. *Responsible for the continued building of organizational capacity, improvement of scientific and operational processes and methodologies for non-traditional site management tasks (i.e., remote or central monitoring approaches, minimized regulatory document collection, etc.), integrated RWLP technology solutions including secondary database resources, and RWLP Standard Operating Procedures (SOP) development and maintenance. *Works collaboratively across the organization to help develop business opportunities in the area of post marketing safety commitments and/or risk management; develops and recommends techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices. *Works to develop collegial relationships with sponsors, thought-leaders and clinical investigators. *Develops abstracts, provides podium presentations, and leads authorship of articles, manuscripts, etc. in industry and peer-reviewed journals to promote Company services. Requirements: *SME in Oncology Clinical Trials *Requires graduate degree in Epidemiology, Statistics, or Public Health; (Masters; Preferred Doctorate); *Requires in-depth knowledge of and experience with a variety of study designs; familiarity with post-marketing and late phase study designs as well as relevant guidelines preferred; *Requires basic knowledge of statistical programming language(s) (e.g., SAS, R, Python); *Excellent communication, presentation, both written and spoken; *Strong personal communication and team-oriented skills; *Demonstrated leadership and technical skills. We are always excited to connect with great talent. This posting is intended for a [possible] upcoming opportunity rather than a live role. By expressing your interest, you'll be added to our talent pipeline and considered should this role become available. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Associate Director of Real World Evidence (Pharma Co Experience Required) - Remote US Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities *This role is open to US employees with no sponsorship needs *Skillset: AD Epi PharmaCo Epi, writing protocols, working with analysts, Trouble shoot code lists, CPRD. *PharmaCo experience required Developed and executed under Scientific Oversight study protocols, analysis plans, and study reports to answer research questions of priority to RWE • Designed and managed epidemiological, biomarker and/or data science projects, • Planned, designed, and conducted analyses for internal and external decision making (e.g., responses to regulatory authorities, rapid analyses of safety queries), • Supported the identification of fit-for-purpose data for the timely execution of the RWE strategy, • Constructed cohorts using RWD sources (e.g., claims, EHR) and evaluate key variables, including diagnosis and procedures codes, and plan validation studies as needed, • Conducted analyses for descriptive and comparative research using RWD (examples include claims, EHR, PRO/COA, registry data) for methodologic research questions, • Contributed to the communication of observational research results and methods, including development of pertinent sections of regulatory documents, reports, publications, white papers, • Supported the effective communication of study/analysis results to support internal and external decisions, • Coauthored abstracts and manuscripts for external dissemination of methodologic study results, • Contributed to the development of processes and training aimed at increasing the efficiency, quality, and impact of functional activities At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $114,000.00 - $210,900.00 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a dynamic and driven Bilingual Spanish Recruiter to join our team and support high-volume recruitment across diverse roles. The ideal candidate will possess strong interpersonal skills, fluency in both English and Spanish, and a passion for connecting top talent with meaningful opportunities. Prior call center experience and a good track record of successful work history are essential for success in this role. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: * Source, screen, and interview candidates for various roles, with a focus on Spanish-speaking talent. * Manage the full recruitment lifecycle, from job posting to offer acceptance. * Conduct interviews in both English and Spanish, ensuring cultural fit and role alignment. * Collaborate with hiring managers to understand hiring needs and develop tailored recruitment strategies. * Maintain candidate pipelines for current and future hiring needs. * Utilize applicant tracking systems (ATS) and other tools to manage and track candidate activity. • Represent the company at job fairs and recruitment events (virtual and in-person). Ensure compliance with company policies and employment laws throughout the hiring process. * Provide a positive candidate experience through timely communication and professionalism. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years of age or older, • High school diploma or equivalent required, Associate’s or Bachelor's degree in HR, Business, or related field preferred. Bilingual in English and Spanish (fluent/professional level required). * Proven work history with a record of reliability, professionalism, and results. * Minimum 1–2 years of recruiting experience, preferably in a high-volume or call center environment. * Prior call center experience (as a recruiter or agent) is strongly preferred. * Strong knowledge of sourcing techniques and recruitment tools (LinkedIn, job boards, ATS). * Excellent communication, organizational, and time management skills. * Ability to thrive in a fast-paced, deadline-driven environment.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a dynamic, visionary, and results-driven SVP of Sales to lead our global sales organization. This high-impact role is responsible for shaping and executing the company’s sales strategy, driving revenue growth, and building strategic partnerships that align with long-term business objectives. As a key member of the executive leadership team, the SVP will oversee all aspects of sales operations, business development, and market expansion—delivering transformative outcomes across multiple industries and geographies. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: * Strategic Vision & Execution Define and implement a forward-looking sales strategy to achieve revenue, market share, and growth objectives. * Leadership & Team Development Build, mentor, and inspire a high-performing sales organization, fostering a culture of innovation, accountability, and excellence. * Revenue Growth & Market Expansion Identify and capitalize on new business opportunities across diverse markets and verticals to drive top-line growth. * Client Engagement & Relationship Management Cultivate relationships with key clients and stakeholders, serving as a trusted advisor and champion of the company’s value proposition. * Sales Operations & Enablement Oversee the development of scalable sales processes, tools, and technologies to enhance operational efficiency and performance. * Cross-Functional Collaboration Partner with marketing, product, finance, and customer success teams to align sales initiatives with broader business goals. * Performance Management Establish and monitor KPIs to measure team effectiveness, pipeline health, and revenue outcomes. * Budget Oversight & ROI Optimization Manage sales budgets, ensuring strategic resource allocation and maximum return on investment. * Industry Representation Represent the company at major industry events, conferences, and forums to elevate brand visibility and thought leadership. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Bachelor’s degree in Business, Marketing, or related field; MBA or advanced degree preferred, • 15+ years of progressive sales leadership experience, including executive-level roles, • Proven success in leading large, geographically dispersed sales teams, • Expertise in complex sales cycles, enterprise-level deal negotiation, and strategic partnerships, • Deep understanding of IT, BPO services, and consulting/software solutions, • Strong business acumen, financial literacy, and strategic planning capabilities, • Exceptional communication, negotiation, and relationship-building skills, • Proficiency in CRM platforms, sales analytics, and enablement tools, • Willingness to travel extensively for business development and client engagement, • Ability to thrive in fast-paced, evolving markets and adapt to shifting priorities

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Our role of Talent Acquisition is one of the most important positions in the company. This position requires at least 3 years of Recruiting or Human Resources experience. If you are a motivated, goal-oriented individual who works well independently and with a team, apply with us today! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? As a Talent Acquisition Specialist, you are responsible for the entire recruitment life cycle. You will manage inbound and outbound telephone calls with potential candidates. You will complete phone interviews, schedule on-site interviews, process on-site interviews, track the hiring process within our system, and assist with the development of new recruiting processes and tools. You will complete data entry in our employee data base and manage personnel filing along with other duties. Key Responsibilities: • Travel off-site to attract qualified candidates by posting fliers, networking through the community, and attending job fairs., • Collaborate with Talent Acquisition Manager with ideas for new advertising channels, drive employee referral contests, and manage open house events., • Perform a variety of administrative tasks in support of hiring quality candidates in a timely manner, including criminal background checks and drug screens., • Complete daily and weekly reports on recruitment activities and statistics., • Maintain employment records., • Keep employee files up to date and organized efficiently., • Perform various tasks within the human resources systems to maintain employee information and time keeping data., • Stay up to date on employment laws. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? You must be confident, outgoing and self-motivated with a strong work ethic. You must be a team-oriented person who is open minded, willing to learn, and who has the ability to function effectively in a fast-paced work environment. It is also vital to be articulate, having excellent verbal and written communication skills. Interpersonal abilities that allow rapport to be established with applicants are key. Specific qualifications for the Talent Acquisition Specialist include: • Strong attention to detail, • Data entry accuracy, • Understanding of and willingness to adhere to process guidelines, • Exceptional time management skills, • Solid sense of ownership, • Advanced skills with MS Office tools, • Impeccable attendance, • Ability to work in metrics driven, fast-paced, and dynamic environment, • Timely, proactive, and assertive, problem-solving, • Strong understanding of confidentiality, • Experience in a call center environment is preferred but not required

Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don’t just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services, we’re redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We’re looking for talent that thrives in a culture of clarity, trust, and relentless execution, individuals who believe that IT is not just support, but a strategic advantage. If you’re passionate about innovation, driven by impact, and ready to grow with a company that puts People First, you’ll find your place here. Job Summary: The Account Executive (AE) is responsible for driving new business by identifying, qualifying, and closing opportunities within a defined territory and vertical. This role requires a consultative sales approach, the ability to understand complex technology solutions, and the discipline to manage the full sales cycle—from lead generation to contract execution. The AE will work closely with Client Experience (CX), Marketing, and Service Delivery to present tailored solutions that address client needs and deliver measurable business outcomes. This position contributes directly to revenue growth, client acquisition, and market penetration. Job Responsibilities: • Develop and maintain a robust pipeline of qualified opportunities through outbound prospecting, referral generation, networking, and lead follow-up., • Conduct discovery calls and meetings to understand business challenges, technical requirements, and stakeholder priorities., • Qualify prospects based on budget, authority, need, and timing or similar frameworks., • Develop and present proposals, including ROI models and solution overviews, that align with customer objectives and Integris service offerings., • Partner with CX and internal teams to scope and price tailored technology solutions., • Own the sales process from initial contact through close, with consistent follow-up and clear next steps throughout the cycle., • Accurately track all prospecting, opportunity, and sales activity in ConnectWise or other CRM platforms., • Meet or exceed monthly and annual sales quotas and KPIs related to pipeline growth, conversion rates, and client acquisition., • Participate in team meetings, training sessions, and sales reviews to continuously improve sales effectiveness and stay current on product knowledge. Education/Certification Requirements: • Medical, Dental, and Vision Insurance, • 401K Retirement Plan, • Minimum 4 Weeks of Paid Time Off (PTO), • Birthday PTO, • Paid Holidays, • Paid Time Off for Volunteering, • Short-Term and Long-Term Disability Insurance, • Life Insurance, • Supplemental Insurance Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws. #LI-Remote

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a natural communicator with a drive to help people and close sales? We’re hiring Call Center Representatives to support inbound and outbound customer interactions for major brands in retail, telecommunications, and software. In this role, you’ll assist both residential and business customers, resolve issues, retain accounts, and upsell products and services all while building valuable career experience in a fast-paced, supportive environment. No prior contact center experience required we welcome candidates from customer-facing industries like hospitality, retail, and food service! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, • Listen actively to customer concerns and resolve issues effectively, • Use internal systems to manage accounts and complete service tasks, • Identify sales opportunities and apply upselling techniques, • Clearly explain products, services, and processes to customers, • Escalate customer dissatisfaction when necessary, • Aim for first-call resolution through strong communication and problem-solving Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Typing speed of 20+ WPM, • Basic proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management, • Strong problem-solving, negotiation, and conflict resolution skills, • Customer-focused: empathetic, patient, and responsive, • Ability to multitask and self-manage in a fast-paced environment, • Team-oriented with excellent interpersonal skillsPreferred, • 1+ year experience in customer service, sales, tech support, or administrative roles, • Experience in a contact center or government-related work environment

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are hiring an Experienced Accountant to manage financial operations, reporting, and compliance for our BPO business. You’ll play a key role in supporting strategic financial decisions. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Prepare monthly, quarterly, and annual financial statements., • Manage accounts payable, receivable, and payroll processes., • Ensure compliance with tax regulations and financial reporting standards., • Support budgeting, forecasting, and variance analysis., • Assist with internal and external audits., • Maintain accurate financial records and documentation., • Collaborate with leadership on financial planning and strategy. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification, • 3+ years of accounting experience, preferably in a BPO or service-based industry., • Proficiency in accounting software (e.g., QuickBooks, Sage, Xero)., • Strong attention to detail and analytical skills., • Knowledge of IFRS or GAAP standards.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for an Operations Supervisor to lead and manage the team supporting the Flood Support project. This role is crucial for maintaining efficient day-to-day operations and achieving outstanding performance results. Fluency in both English and Spanish is highly preferred, as this will enable effective communication with a diverse range of stakeholders and ensure seamless support for affected communities. This position involves working on a U.S. Federal Contract, and strict compliance with federal guidelines and protocols is mandatory. Candidates must demonstrate the ability to perform duties with precision and maintain confidentiality at all times. Candidates must pass a Level 2 fingerprint background check. Work Schedule: * Hours of Operation: 7:00 AM to 7:00 PM CST * Shift Pattern: * 7:00 AM to 4:00 PM CST * 10:00 AM to 7:00 PM CST * Flexibility to work assigned shifts is required. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Direct and oversee all aspects of daily operations for the Flood Support project to ensure seamless execution and efficiency., • Drive team performance by setting clear goals, monitoring progress, and fostering a high-productivity environment aligned with organizational objectives., • Manage staff attendance, create and adjust schedules, and oversee shift management to optimize workforce deployment., • Proactively address performance concerns, provide constructive feedback, and implement corrective actions, including terminations when required., • Serve as the primary communication link between team members and stakeholders to ensure project objectives and expectations are met., • Uphold compliance with company policies, industry standards, and relevant regulatory requirements., • Identify opportunities for process improvements and implement strategies to enhance operational efficiency., • Provide coaching and mentorship to team members to support professional growth and skill development., • Monitor and report key performance indicators (KPIs) to assess team effectiveness and project success., • Collaborate with other departments to ensure resource availability and alignment with organizational goals. Perform additional tasks as assigned to support project needs and organizational objectives. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Proven experience in a contact center environment., • Demonstrated supervisory experience with a track record of effective team leadership., • Familiarity with Federal and State Local Education Departments (Fed/SLED) processes is a plus., • Fluency in both English and Spanish, • Strong organizational and problem-solving skills., • Ability to manage multiple responsibilities in a fast-paced environment., • Excellent interpersonal and communication skills to effectively lead and engage team members., • Proficiency in using contact center software and analytics tools to drive performance., • Ability to handle conflict resolution and foster a positive work environment., • Adaptability to evolving project needs and the ability to implement changes effectively., • Strong time management skills to prioritize tasks and meet deadlines., • Commitment to continuous learning and development to enhance supervisory capabilities.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking dedicated and compassionate Call Center Representative to join our team. In this role, you will play a vital part in assisting individuals impacted by severe flooding. This position is an excellent opportunity for those who are passionate about providing exceptional customer support and helping communities recover during challenging times. This position involves working on a U.S. Federal Contract, and strict compliance with federal guidelines and protocols is mandatory. Candidates must demonstrate the ability to perform duties with precision and maintain confidentiality at all times. Candidates must pass a Level 2 fingerprint background check. Work Schedule: * Hours of Operation: 7:00 AM to 7:00 PM CST * Available Shifts: * 7:00 AM to 4:00 PM CST * 10:00 AM to 7:00 PM CST * Flexibility to work assigned shifts is required. Training: * A comprehensive 6-week training program is provided. * Attendance for the full duration of the training is mandatory; no time off is allowed during this period. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Assist callers impacted by severe flooding, providing empathetic and effective support., • Respond to customer inquiries and provide accurate and helpful information., • Resolve customer issues in a timely and professional manner., • Document all interactions thoroughly and accurately., • Maintain confidentiality and handle sensitive information appropriately., • Escalate complex issues to the appropriate department or supervisor as needed., • Provide follow-up communication to ensure customer satisfaction., • Stay informed about company policies, procedures, and service updates., • Participate in team meetings and training sessions to enhance service quality., • Offer feedback and suggestions to improve customer service processes. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: * High school diploma or equivalent; college education is a plus. * Strong communication and problem-solving skills. * Previous customer service experience preferred. * Ability to handle high-stress situations calmly and effectively. * Must pass a Level 2 fingerprint background check.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring entry-level Call Center Representatives to support a variety of inbound and outbound customer service and sales projects for a diverse client base. In this role, you’ll handle customer inquiries, resolve issues, and identify opportunities to promote additional products and services. We’re looking for individuals with a friendly, upbeat attitude, a strong work ethic, and a passion for delivering excellent customer experiences. If you’ve worked in customer-facing roles like retail, hospitality, or food service, we’d love to hear from you! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Answer inbound and outbound calls in a professional and courteous manner, • Resolve customer concerns efficiently, aiming for first-call resolution, • Research internal systems to locate missing information and collaborate with other departments as needed, • Accurately document customer interactions and process claims, • Engage in solution-based conversations to recommend the best options, • Follow scripts, policies, and procedures while using training resources to provide accurate information, • Maintain confidentiality and handle sensitive information appropriately, • Escalate complex issues to the appropriate personnel when necessary, • Attend training sessions and team meetings to stay current on updates and best practices, • Adhere to attendance and scheduling requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Strong written, verbal, and organizational communication skills, • Ability to type at least 20 words per minute, • Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), • Familiarity with Windows operating systems, • Dependable and punctual with excellent time management, • Strong problem-solving and conflict resolution skills, • Customer-focused with empathy, patience, and professionalism, • Able to multitask, self-manage, and stay focused, • Team-oriented with a collaborative mindset, • Comfortable working in a fast-paced, dynamic environment, • Excellent interpersonal skills and the ability to build rapport with customers and colleagues

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Customer Service Representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and assist callers with product and process related inquiries and professionally represent some of the most recognizable brands in the world. Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed., • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a Quality Analyst Lead to join our team. The Quality Analyst Lead plays a critical role in elevating service excellence by thoroughly monitoring performance, providing targeted coaching to frontline teams, and guiding continuous improvement initiatives that strengthen overall customer experience delivery. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Provides targeted coaching and guidance to approximately 20 agents, strengthening accuracy, compliance, and overall interaction quality., • Identifies quality gaps, incorrect responses, and inconsistencies in case handling, and offers clear direction to prevent future issues., • Addresses performance concerns with Specialists and Team Leads and supports the implementation of practical improvement plans., • Conducts evaluations, audits, calibration sessions, and trend analyses to maintain consistent quality standards., • Recommends training updates, process improvements, or workflow changes based on performance trends and recurring issues., • Spends at least 5% of work time handling customer inquiries to stay grounded in frontline processes., • Partners with Training, Operations, and Workforce teams to integrate quality insights into coaching and procedural updates., • Maintains documentation for quality expectations, scoring guidelines, and evaluation standards to ensure clarity and consistency., • Prepares quality reports highlighting trends, root causes, and risks, along with actionable recommendations for leadership., • Facilitates calibration sessions to align evaluators, SMEs, and leaders on scoring practices and policy interpretation., • Supports new hires by reinforcing quality standards and providing additional coaching during initial ramp-up., • Refines scorecards and evaluation criteria to align with business goals, compliance needs, and customer experience priorities., • Monitors customer trends, procedural gaps, and pain points, escalating issues to prevent repeat defects., • Contributes to corrective action plans for recurring quality issues and tracks the impact of implemented solutions., • Provides case-based feedback using real examples to reinforce best practices and support decision-making in complex scenarios. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • 3–5+ years of QA or operations experience in a contact center., • Strong understanding of quality frameworks, scorecards, and audit methodologies., • Ability to analyze trends and present actionable insights., • Experience facilitating calibrations and coaching conversations., • High attention to detail and strong documentation skills., • Experience creating QA programs from inception., • Familiarity with speech analytics or automated QA platforms.

Job Description Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus commission) If you're reading this and thinking, "Insurance? Really?" I get it. I've thought that too—and I still do. The truth is, I'm not passionate about insurance. I'm passionate about people. We don’t just build careers; we build people who, in turn, build businesses. The result? Success and fulfillment. We look forward to discovering what success means to you and, if we find that this is the right fit, we are fully committed to providing you with the tools, training, and support to make it happen. The Problem with Most Insurance Jobs: Let’s be real—most agencies are desperate to hire anyone with a pulse, offer minimal support, and if you're lucky, they might invest in you six months down the line. We think that's unacceptable. At The Kimbrell Agency, we do things differently. We invest heavily from the start to ensure you're the right fit for this career. That means we pour everything into your long-term success. No leader can give everything it takes to help an agent succeed when they’re bringing on anyone who applies. Unfortunately, most agencies make empty promises: "Be in business for yourself, but not by yourself," or "We offer hands-on support and training." Here, we actually mean it. And we have a proven track record of success to back it up. What We Offer: A Proven Lead System: Say goodbye to cold calling. Our streamlined lead generation system puts you in front of qualified buyers who have requested coverage. You’ll call these clients, set appointments, and meet virtually to help them find the best insurance plan for their needs and budget. Some agents even start part-time and transition to full-time. A Real Opportunity for Growth: This role is perfect for self-disciplined sales professionals who are ready to put in the work. If you need someone looking over your shoulder or a time clock to punch, this isn't the right fit. But if you're driven, gritty and ready to build something meaningful, we want to hear from you. Key Responsibilities: Present and sell insurance products to new and existing customers. Reach out to potential clients who have requested coverage. Handle customer inquiries and resolve complaints. Participate in regular Zoom training sessions. Who We're Looking For: Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM platforms is helpful. You know how to build rapport and trust with clients. You’re deadline-driven, detail-oriented, and dedicated to delivering results. Integrity and a strong work ethic are a must. We’re seeking individuals who are ambitious, coachable, passionate about helping others, and driven to achieve greatness. If you’re ready to take control of your future and create a career you can be proud of, we’d love to connect. Why Choose Us? True Agency Ownership: Here, you’ll have the chance to own your business—contractually protect what you build. Game-Changing Lead Program: We provide the industry’s best leads, generated in-house and heavily subsidized to help you succeed. Comprehensive Training & Support: From day one, we offer hands-on training, including daily coaching calls, weekly one-on-ones, and group sessions. You’ll have a system to follow at every step of the way. Industry-Leading Compensation: Our compensation plan is designed to deliver real profit, with vested rights from day one. Dedicated Conservation Team: Our team ensures your business stays protected from chargebacks, giving you one of the highest persistency rates in the industry. World-Class Travel & Incentives: Have the ability to earn 3-4 fully-paid trips per year, all expenses covered. Unlimited Earning Potential: This is a commission and bonus-based position, with no cap on how much you can earn. Your income potential is truly unlimited. A Few More Details: This role does require a Life and Health Insurance License, but don’t worry—we’ll help you obtain it through a streamlined online course that takes just 7-10 days. Please note: Success in this role varies. Your level of success will depend on several factors, including the effort you put in, your ability to follow and implement our proven system, and the specific insurance needs in your geographic area. Not all agents achieve the same results, and earnings are based on individual performance. Ready to Build Your Future with Us? If you're ready to make a difference—not just in your own life, but in the lives of others—apply today. We can’t wait to see how you define success. About Kimbrell Agency: Kyle & Lisa Kimbrell are financial service industry veterans with over 50 years experience combined in sales, marketing and leadership. Since founding their Symmetry Financial Group business in July of 2016 their national agency has sold over 55,000 life, health, annuity, disability and retirement policies with over $85 million in sales. The Kimbrells attained Equity Partnership in only 24 months, which is the fastest in SFG history. Company website:

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a skilled communicator with a passion for helping others? We’re hiring Call Center Agents to support inbound inquiries, technical troubleshooting, and back-office processing for top-tier commercial and public sector clients. Whether you're just starting out or bringing years of experience, we offer a dynamic environment where your contributions make a real impact. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Deliver exceptional customer experiences via phone, email, and chat, • Resolve product and service-related questions with empathy and accuracy, • Troubleshoot basic technical issues using internal tools and resources, • Maintain detailed records of customer interactions and service outcomes, • Collaborate across departments to ensure timely issue resolution, • Uphold client-specific protocols and compliance standards, • Protect sensitive customer data with discretion and care, • Continuously improve through training and feedback Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Minimum age: 18+, • High school diploma or equivalent, • Strong verbal and written communication skills, • Typing speed of 20+ WPM, • Basic proficiency in Microsoft Office (Word, Excel, Outlook), • Familiarity with Windows OS and general computer navigation, • Dependable, punctual, and organized, • Problem-solving mindset with a customer-first attitude, • Ability to work independently and as part of a team, • Comfortable in a fast-paced, high-volume environmentPreferred, • 1+ year experience in customer service, tech support, sales, or admin roles, • Previous experience in a contact center or government-related environment