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Job DescriptionSalary: $24.04/hr Come join a growing financial technology company thats leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. The Customer Experience Specialist position is located in Williamsville, New York at our beautiful Sheridan Meadows office and is a part of our Executive Response Team. This is a highly visible role in a quickly growing company. CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday) Essential Functions: • Resolves customer feedback, complaints, escalations, or inquiries received via email, phone, public review sites, or interdepartmental requests., • Identifying customer needs and taking proactive steps to maintain positive experiences., • Responding to customer queries in a timely and effective manner, via phone, email, or chat applications., • Tracking customer experiences across online and offline channels, devices, and touchpoints., • Provides exceptional customer service to ensure retention of the client base, and that customers are recognized properly and satisfied with the outcome to their issue., • Additional project work as assigned by the Customer Experience Manager. The ideal candidate will have the following: • Degree preferred or equivalent work experience., • Excellent communication skills, written and verbal, with the ability to clearly communicate concerns to all levels of management., • Ability to learn, understand and apply policies to everyday tasks of the role., • Strong organizational skills and ability to prioritize workload to meet deadlines in a fast-paced environment., • Excellent analytical and problem-solving skills with strong attention to detail., • Proficiency in Microsoft Office (Word, Power Point, and advanced Excel)., • Team player and can collaborate with other teams in the organization., • High level of interpersonal skills with demonstrated poise, tact, and diplomacy. Why Continental Finance? Continental Finance Company (the CFC) is one of Americas leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first.We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer. CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today! #LI-HYBRID

Job Description Job Title: CAPP Program Director Position Status: Full Time Position Classification: Exempt Remote: No Department: CAPP Immediate Supervisor: Chief Program Officer Salary: $68,500 Job Summary: The CAPP Program Director directs, evaluates, continuously and improves, the CAPP and Settlement House programs in a way that ensures successful implementation of all initiatives, meets county, state, and other contractual and regulatory obligations, and successfully addresses our participants' needs and goals so that Erie County Youth, ages 0-21, make healthy choices, develop a strong sense of themselves and their self-worth, and build futures of promise. Supervisory Duties: • Ensure timely completion of required documentation and reports, • Manage daily operations by assigning tasks and monitoring outcomes, • Provide supervision, coaching, and performance evaluations for staff, • Address disciplinary issues and recommend terminations per policy, • Maintain consistent program coverage, • Guide staff through individual and group supervision, including co-facilitation, • Evaluate staff performance and ensure quality service delivery, • Orient new staff to agency mission, policies, and procedures Essential functions: Percent of time: Program Operations, Quality & Growth 70% • Implements and operates all aspects of the CAPP and Settlement House Programs including. planning, organizing, implementing, directing, coordinating, and evaluating this program., • Ensures that all programming and operational requirements, training, and certifications are met in accordance with county and state regulations., • Designs, develops, and manages all curriculum planning and development, ensuring high quality, culturally competent, high participant-impact programs that improve youth access to and use of healthcare and other social services and provide cultural enrichment experiences., • Collaborates with Finance department to manage the program budgets to ensure spending and cost at targeted levels., • Maintains collaborative relationships with all funders, school administrators, support staff, teachers, and volunteers., • Joins larger-system youth services policy and planning groups to elevate BFNC's profile and to help shape forward-moving policy and practice decisions., • Develops and sustains community and volunteer partnerships to enhance programming., • Collaborates with the CEO and Executive Team to implement, measure, course correct, and achieve BFNC's strategic plans and results., • Ensures full compliance with BFNC's Corporate Compliance Program, Standards of Business Conduct, applicable contracts, laws, rules, regulations, policies, and procedures as these apply to individual job duties, the department, and the organization., • Complete training on data platform use and workflows, • Participate in all required agency training courses, • Accurately log client interactions in designated systems, • Maintain organized and complete client records, documentation, and work files, • Track progress toward project deliverables as outlined in funding contracts Any other job responsibilities directly assigned to you by your supervisor. 5% Education: A Master's Degree or bachelor's degree in Health or Human Services field and 5 years of relevant program leadership and management experience. Required Skills/Abilities: • Must have valid NYS driver's license and use of reliable transportation., • Experience with teaching, out-of-school time programming, safety, curriculum development/instructional design is preferred. Current with best practices in youth programming in addition to creativity, flexibility, and an understanding of planning for different ages, interests, and abilities are desirable., • Must have experience working sensitively with youth from diverse educational, socioeconomic, and cultural backgrounds and be inclusive and non-stigmatizing of youth., • Must be knowledgeable about the Social Determinants of Health, • Good oral and written communication skills, • Strong organizational skills with attention to detail, • Strong interpersonal and excellent employee development skills with all levels of employees, • Must exhibit a passion for BFNC's vision, mission and values and act as a role model for agency values and responsible practices. Ergonomics: Sitting, standing, stooping, bending, standard lifting up to 35 pounds, carrying, repetitive movements. Ability to operate and repair machines; prolonged periods of standing, walking, bending, and stretching. Must be able to access and navigate the site and go up and down stairs. Must be able to work in varied weather conditions and outdoors during summer months. All the ergonomic requirements must be performed without significant risk of injury to oneself or others or otherwise demonstrated or explain how one can perform essential functions of the position listed above with or without accommodations. Workplace Conditions Disclaimer Employees in this role may be required to visit environments where exposure to pests (including bed bugs, insects, or rodents), unsanitary conditions, secondhand smoke, or communicable health concerns may occur. The organization provides training, protective equipment, and safety protocols to minimize risks and ensure a safe working environment.

Job Description Job Title: Outreach & Entitlement Specialist Licensed Housing Position Status: Full-Time Position Classification: Non- Exempt Remote: No Department: Integrated Care & Outreach Immediate Supervisor: Integrated Care & Outreach Coordinator Salary: $55,000/annually Job Summary: The Outreach & Entitlement Specialist plays a vital role in connecting underserved individuals and communities to essential services and benefits. This position is responsible for conducting targeted outreach, building trust with clients, and assisting them in navigating complex systems to access public entitlements such as healthcare, housing, food assistance, disability benefits, and other social services. The specialist works collaboratively with internal teams and external partners to identify eligible individuals, assess needs, and provide hands-on support throughout the application and enrollment processes. This position is responsible for the monitoring and recertification process for entitlements for individuals residing in a congregate living setting. This role requires strong interpersonal skills and a deep understanding of local, state, and federal entitlement programs. Supervisory Duties: This position has no supervisory duties. Essential functions: Percent of time: Outreach & Entitlements 80% • Throughout the outreach process serves as a helpful, supportive, and nonjudgmental resource for community members., • Build relationships with clients to understand their needs and barriers to accessing services., • Assist clients in completing applications for public benefits and entitlements., • Provides advocacy and transportation assistance as required for entitlements appointments., • Assure that physician authorizations for Medicaid reimbursement are obtained for all residents prior to admission., • Ensure that re-authorizations are obtained in accordance with regulatory guidelines., • Attend in person and/or participate in referral status meetings., • Monitor hospitalizations and discharges., • Collaborate with service providers, case managers, and government agencies to coordinate care and referrals., • Stay current on changes in eligibility criteria, program guidelines, and available resources., • Conduct outreach in community settings, shelters, clinics, and other relevant locations. Data Management/Administrative 15% • Participate in benefits related trainings., • Participate in other required agency training courses., • Thoroughly log all client interactions in systems as required., • Track all client entitlements, recertifications and statuses., • Keep accurate and complete work files, including records, documentation, and other materials. Maintain organized records of client interactions, referrals provided, and follow-up activities., • Track progress toward completion of project deliverables as defined by funding contracts. Any other job responsibilities directly assigned to you by your supervisor. 5% Education: Associate's degree in human services, public health, or related field (or equivalent experience), plus one year experience working in a customer service role. Required Skills/Abilities: • Valid NYS Driver's license with evidence of good driving record and vehicle in good working condition., • Strong verbal communication skills and comfort with communicating in person and by phone, email, text message, and other mediums., • Ability to keep written case notes and submit required documentation., • Attention to detail and ability to understand and follow complex program guidelines and requirements., • Comfort with computers and web-based systems. Familiarity with databases, Microsoft Office, and Google Apps a plus., • Knowledge of (preferred) or interest in learning the human services network in Erie County and regionally., • Self-directed and able to work well independently as well as part of a team., • Creative thinking, sharing ideas that will help ensure project success., • Demonstration of a helpful, positive, and nonjudgmental approach, showing respect and fairness for each client and for all stakeholders., • Positive attitude with motivation to provide interactive and compassionate experience to those in our programs., • Must exhibit a passion for BFNC's vision, mission and values and act as a role model, • Must be able to work sensitively and effectively with individuals of diverse educational, socioeconomic, and cultural backgrounds. Ergonomics: Sitting, standing, stooping, bending, standard lifting up to 25 pounds, carrying, repetitive movements. Ability to operate and repair machines; prolonged periods of standing, walking, bending, and stretching. Must be able to access and navigate the site and go up and down stairs. All the ergonomic requirements must be performed without significant risk of injury to oneself or others or otherwise demonstrated or explain how one can perform essential functions of the position listed above with or without accommodations. Workplace Conditions Disclaimer Employees in this role may be required to visit environments where exposure to pests (including bed bugs, insects, or rodents), unsanitary conditions, secondhand smoke, or communicable health concerns may occur. The organization provides training, protective equipment, and safety protocols to minimize risks and ensure a safe working environment

Job Description Job Title: Outreach & Entitlement Specialist Supportive Housing Position Status: Full-Time Position Classification: Non- Exempt Remote: No Department: Integrated Care & Outreach Immediate Supervisor: Integrated Care & Outreach Coordinator Salary: $55,000/annually Job Summary: The Outreach & Entitlement Specialist plays a vital role in connecting underserved individuals and communities to essential services and benefits. This position is responsible for conducting targeted outreach, building trust with clients, and assisting them in navigating complex systems to access public entitlements such as healthcare, housing, food assistance, disability benefits, and other social services. The specialist works collaboratively with internal teams and external partners to identify eligible individuals, assess needs, and provide hands-on support throughout the application and enrollment processes. This position is responsible for assisting with the monitoring and recertification process for entitlements for individuals residing in a supportive housing setting. This role requires strong interpersonal skills and a deep understanding of local, state, and federal entitlement programs. Supervisory Duties: This position has no supervisory duties. Essential functions: Percent of time: Outreach & Entitlements 80% • Throughout the outreach process serves as a helpful, supportive, and nonjudgmental resource for community members., • Build relationships with clients to understand their needs and barriers to accessing services., • Assist clients in completing applications for public benefits and entitlements., • Provides advocacy and transportation assistance as required for entitlements appointments., • Assure that disability verifications are obtained for all residents prior to admission., • Assists with obtaining any documentation for move in., • Assists team with client apartment set-up and move in as needed., • Completes move in paperwork, including entitlement assessment., • Attend in person and/or participate in referral status meetings., • Monitor hospitalizations and discharges in relation to entitlements., • Collaborate with service providers, case managers, and government agencies to coordinate care and referrals., • Stay current on changes in eligibility criteria, program guidelines, and available resources., • Conduct outreach in community settings, shelters, clinics, and other relevant locations. Data Management/Administrative 15% • Participate in benefits related trainings., • Participate in other required agency training courses., • Thoroughly log all client interactions in systems as required., • Create purchase requisitions as needed., • Track all client entitlements, recertifications and statuses., • Keep accurate and complete work files, including records, documentation, and other materials. Maintain organized records of client interactions, referrals provided, and follow-up activities., • Track progress toward completion of project deliverables as defined by funding contracts. Any other job responsibilities directly assigned to you by your supervisor. 5% Education: Associate's degree in human services, public health, or related field (or equivalent experience), plus one year experience working in a customer service role. Required Skills/Abilities: • Valid NYS Driver's license with evidence of good driving record and vehicle in good working condition., • Strong verbal communication skills and comfort with communicating in person and by phone, email, text message, and other mediums., • Ability to keep written case notes and submit required documentation., • Attention to detail and ability to understand and follow complex program guidelines and requirements., • Comfort with computers and web-based systems. Familiarity with databases, Microsoft Office, and Google Apps a plus., • Knowledge of (preferred) or interest in learning the human services network in Erie County., • Self-directed and able to work well independently as well as part of a team., • Creative thinking, sharing ideas that will help ensure project success., • Demonstration of a helpful, positive, and nonjudgmental approach, showing respect and fairness for each client and for all stakeholders., • Positive attitude with motivation to provide interactive and compassionate experience to those in our programs., • Must exhibit a passion for BFNC's vision, mission and values and act as a role model, • Must be able to work sensitively and effectively with individuals of diverse educational, socioeconomic, and cultural backgrounds.

Job Description Concierge Dental Group PLLC is a premier dental practice that delivers top-quality, concierge-level care focused on patient comfort, communication, and convenience. We combine modern dental technology with a personalized approach to service. As our practice expands, we’re seeking a Remote Online Chat Support Representative to provide professional, friendly, and efficient online communication with both new and existing patients. The Online Chat Support Representative is responsible for handling real-time inquiries via the practice’s website chat, social media, and other online platforms. This role ensures that patients receive timely, accurate, and empathetic responses while helping to schedule appointments, provide information about services, and support patient engagement. Responsibilities • Respond promptly and professionally to incoming chat messages, website inquiries, and social media messages., • Provide accurate information about dental services, office policies, and appointment availability., • Schedule and confirm appointments through the practice management system., • Assist potential patients with understanding treatment options and directing them to the right resources., • Coordinate with in-office staff to follow up on patient requests or concerns., • Escalate clinical or sensitive inquiries to the appropriate team member., • Maintain records of all chat interactions and outcomes., • Monitor chat performance metrics (response time, satisfaction rate, lead conversion)., • Previous experience in customer support, live chat, or virtual assistant roles (dental or medical field preferred)., • Strong written communication and grammar skills., • Ability to multitask across multiple chat windows and platforms., • Experience with CRM systems or dental practice software (e.g., Dentrix, Open Dental, NexHealth) preferred., • Tech-savvy, organized, and comfortable working independently., • Reliable computer, high-speed internet, and a quiet, professional workspace., • Understanding of HIPAA compliance and patient privacy protocols.

Job Description Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®. LifeVest® is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off. Responsibilities: • Contact caregivers and family to schedule services, • Willingness to accept assignments which could include daytime, evenings, and/or weekends., • Travel to patient’s homes and health care facilities to provide services, • Train the patient and other caregivers of patient (if applicable) in the use of LifeVest®, • Program LifeVest® according to the prescribing physician’s orders, • Measure the patient and determine correct garment size, • Review with patient, and have patient sign, all necessary paperwork applicable to the service., • Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment, • Manage device and garment inventory, • Have 1 year patient care experience, • Patient experience must be in a paid professional environment (not family caregiver), • Patient experience must be documented on resume, • Completion of background check, • Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL, • Disclosure of personal NPI number (if applicable), • Valid driver’s license and car insurance and/or valid state ID, • Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order, • Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR 9u6KC0MEuO

Job DescriptionPlease note - this posting is only for candidates that reside in Western NY, Rochester NY, Finger Lakes NY, Southern Tier or the immediate surrounding areas. Applications from those outside of these areas will not be considered. This is a remote work opportunity. If you reside in Rochester or Buffalo, NY, you may work onsite if you choose. For more than 35 years, ConServe has been a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions and government contracts. We are based on the simple principle that helping people fulfill their obligations, in ways that preserve their dignity, enhances self-confidence and empowers them with a sense of control. At ConServe, we call it Fostering Financial Freedom®. We take great pride in being a team of the right people, doing the right thing, at the right time, the right way. Why join us? · Performance-based bonuses · Award-winning benefits packages · Flexible schedules · Growth opportunities · Repeatedly named one of the Best Places to Work in Collections · Two-time recipient of the Better Business Bureau’s Torch Award for Ethics O*NET: 43-3011.00, 13-2071.00, 43-4051.00, 41-3031.02 Position Summary: Our Bilingual Representatives use a consultative approach to manage and collect on delinquent accounts. Our consultative approach helps consumers identify the most suitable way to resolve a balance in the best interest of all parties. Since client satisfaction is a top priority, it is imperative that ConServe locates professional individuals who are customer-focused, detail-oriented and able to work in a fast-paced environment. If you're a motivated, positive, team player and problem solver, then you would be a good fit for the ConServe team. Essential Duties & Responsibilities: • Obtain information from Consumers in order to determine current financial situation and determine solutions, • Provide solutions to Consumers to enable them to resolve their obligation administratively or voluntarily, • Gather proper documentation from Consumers and maintain appropriate follow-up, • Meet daily, weekly and monthly goals as set by management at ConServe, • Daily Productivity – all Debt Counselors will make between 125-200 phone calls per day and work in a call center environment or remote work environment., • Monthly Recoveries – must achieve ConServe’s monthly targeted performance objectives for collections., • Record Maintenance – proper management & updating of system to maximize contacts, • Skip-Tracing – to assist in locating & contacting consumers or businesses, • Adherence to ConServe’s Professional Practices Management System (PPMS), Code of Conduct, and Compliance Program Education Requirement: • High School Diploma or GED, • Associates or Bachelor’s Degree preferred Skills/ Requirements: • The ability to work 8 hour shifts consisting of three (3) days starting between 8am and 9:30am and ending between 5pm and 6:30pm (start and end time are flexible but the shift must be 8 hours) and two (2) evenings 12pm - 9pm, • Willingness to work an occasional Saturday morning shift (optional), • Ability to speak and converse in Spanish and English fluently, • Ability to proficiently read and write in English, • Ability to proficiently read and write in Spanish is preferred, • Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution, • Intermediate Computer skills to document calls and navigate software packages, databases and the internet., • Strong organizational and time management skills, • Attention to detail, • Ability to act independently to resolve problems, • Motivation to learn, • Ability to work in a positive, collaborative manner with coworkers, • Ability and history of maintaining confidentiality and high level of trustworthiness., • Ability and history of interacting well with team members and customers in a professional manner while maintaining a safe work environment., • Ability to obtain and maintain Government Security Clearance (Please be advised that upon hire, you may go through a State and/or Federal Clearance process. Our team will be available to assist you as you move through this process)., • Ability to obtain and maintain State Collections Licensure, • Legally eligible to work in the United States, • No conflicts of interest with ConServe or our Clients. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law. • Occasionally lift and/or move up to 25 pounds., • Ability to sit or remain sedentary for your entire work shift (8, 9, or 10 hour shift), • Ability to talk and listen on a phone for your entire work shift (8, 9, or 10 hour shift), • Ability to type on a computer for your entire work shift (8, 9, or 10 hour shift) Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position. MISSION STATEMENT: ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. Continental Service Group, LLC, d/b/a ConServe endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: 585-421-1000, option 7 or by emailing: . Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status. ConServe is a Drug Free Workplace

Job Description **Please note - this posting is only for candidates that reside in the Buffalo, New York area. Applications from those outside of this area will not be considered. This is a remote work opportunity. For 38 years, ConServe has been a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions and government contracts. We are based on the simple principle that helping people fulfill their obligations, in ways that preserve their dignity, enhances self-confidence and empowers them with a sense of control. At ConServe, we call it Fostering Financial Freedom®. We take great pride in being a team of the right people, doing the right thing, at the right time, the right way. Why join us? · Award-winning benefits packages · Flexible schedules · Growth opportunities · Repeatedly named one of the Best Places to Work in Collections · Two-time recipient of the Better Business Bureau’s Torch Award for Ethics O*NET: 43-3011.00, 13-2071.00, 43-4051.00, 41-3031.02 Position Summary: Our Quality Service Associates manage and collect delinquent accounts. Our consultative approach helps identify the most suitable way to resolve a balance in the best interest of all parties. Due to the competitive nature of these contracts, it is imperative ConServe locates experienced, professional individuals who are customer-focused, enthusiastic, detail-oriented and able to work in a fast-paced environment or remote work environment. Essential Duties & Responsibilities: • Obtain information from Consumers in order to determine current financial situation and determine solutions, • Provide solutions to Consumers to enable them to resolve their obligation administratively or voluntarily, • Gather proper documentation from Consumers and maintain appropriate follow-up, • Meet daily, weekly and monthly goals as set by management at ConServe, • Daily Productivity – Work a specified number of accounts/cases daily and maintain an acceptable volume of phone calls as assigned to the position by Management., • Achieve a high level of customer satisfaction which is measured by compliments and a customer satisfaction survey provided to each consumer at the end of their call., • Record Maintenance – proper management & updating of system to maximize contacts, • Skip-Tracing – to assist in locating & contacting consumers and businesses, • Adherence to ConServe’s Blueprint Quality Management System, Code of Conduct, and Compliance Program Non-Essential Duties & Responsibilities: • Other duties as assigned Education Requirement: • High School Diploma or GED, • Associates or Bachelor’s Degree preferred Skills/ Requirements: • The ability to work the required scheduled shift, • Ability to speak and converse in Spanish and English fluently, • Ability to proficiently read and write in English, • Ability to proficiently read and write in Spanish is preferred, • Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution, • Intermediate Computer skills to document calls and navigate software packages, databases and the internet, • Strong organizational and time management skills, • Attention to detail, • Ability to act independently to resolve problems, • Motivation to learn, • Ability to work in a positive, collaborative manner with coworkers, • Ability and history of maintaining confidentiality and high level of trustworthiness., • Ability and history of interacting well with team members and customers in a professional manner while maintaining a safe work environment, • Ability to obtain and maintain Government Security Clearance, • Ability to obtain and maintain State Collections Licensure, • U.S. Citizenship or lawful Permanent Resident alien with three or more years as a permanent resident in the United States, • No conflicts of interest with ConServe or our Clients Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law. • Occasionally lift and/or move up to 25 pounds., • Ability to sit or remain sedentary for your entire work shift (8, 9, or 10 hour shift), • Ability to talk and listen on a phone for your entire work shift (8, 9, or 10 hour shift), • Ability to type on a computer for your entire work shift (8, 9, or 10 hour shift) Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position. MISSION STATEMENT: ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. Continental Service Group, LLC., d/b/a ConServe endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: 585-421-1000, option 7 or by emailing: . Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status. ConServe is a Drug Free Workplace

Job DescriptionSalary: $20 Avid Core is looking for a part-time outreach intern to support a local transportation project. This is a paid internship that runs from October 2025 to June 2026. The Avid Core Public Engagement intern must be based in the Buffalo, New York Metro Area. The intern will support a hybrid work model and will be asked to attend and support in-person community engagement events. Duties • Support pop-up and stakeholder engagement events in Chippewa, Medical Corridor and Canalside, • Assist with the development and implementation of communications strategies, • Support in-person and virtual meetings with research, detailed notetaking, and action item tracking, • Review parking locations, take photos and transcribe feedback, • Provide quality control and analysis of data, • Promoting use of technology and payment systems Requirements • Proficiency with the full Microsoft suite (Word, Excel, PowerPoint, Outlook, Teams, and SharePoint) required, • Ability to conduct interviews outdoors and present in front of groups, • Comfortable using mobile device and apps to collect information Were looking for someone who is: • Self-driven, organized, and able to prioritize, • Fun and energetic, • Able to work independently and as a team, • Detail-oriented and able to analyze data, • Interested in learning about career options in the communications and/or transportation field(s), • Interested in event management and community engagement Education • High school diploma or equivalent, • Either currently enrolled in a degree program or a recent graduate, preferably in journalism, communications, government, or similar field of study Compensation: $20/hour Location: This is a remote position but candidates must be based in the Downtown Buffalo, New York area. Candidates must have access to a computer, steady internet connection, and a phone. Accommodations: Avid Core is committed to the full inclusion of all qualified individuals. As part of this commitment, we provide reasonable accommodations as needed. Contact to request an accommodation to participate in the job application and/or interview process. Avid Core is an award-winning small woman-owned business headquartered in Northern Virginia. We provide effective professional services and strategic communications to public and private sector clients. Avid Core is an equal opportunity employer and operates a drug-free workplace. To Apply: Submit resumes and cover letters through this posting.Submissions without a cover letter will not be reviewed.

Job Description Mission Speechify is the easiest way to listen to the world's information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster. What streaming services have done for audio entertainment, we're doing for audio information. And whatever we're doing seems to be working. We're #1 in our category, and experiencing exponential growth. Overview We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify's product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience. What You'll Do • Collaborate with Speechify's Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK, • Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms, • Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable., • Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs, • Preferred Tech Stack:, • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform), • A fast-growing environment where you can help shape the company and product., • An entrepreneurial-minded team that supports risk, intuition, and hustle., • A hands-off management approach so you can focus and do your best work., • An opportunity to make a big impact in a transformative industry., • Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture., • Opportunity to work on a life-changing product that millions of people use., • Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Description Buffalo Toronto Public Media is your local source for television and radio - BTPM PBS, BTPM PBS KIDS, BTPM Create, BTPM NPR, BTPM Classical, and BTPM The Bridge! We reach Western New York and Southern Ontario and can be streamed from your favorite device. Engaging our communities through exploration and entertainment-everywhere. We're looking for a Junior Multimedia Reporter for BTPM NPR! What you'll be doing: The Junior Multimedia Reporter (JMMR) is responsible for combining traditional and digital elements to tell compelling news stories. This individual is responsible for developing their journalistic skills and abilities, supporting our reporting pillars, producing content as assigned and managing all aspects of the journalistic process such as investigation, compiling research, conducting interviews, writing, capturing imagery and video, editing, and posting on various platforms such as our website and social media platforms. This position can be hybrid - a blend of remote and in-office work. In summary, this individual will: • Represent BTPM/BTPM NPR and serve as general assignment news reporter focused on their assigned reporting pillar(s), • Identify topics in need of story-telling and create longer-form NPR style, in-depth enterprise news reports; coordinate approval and development with the Managing Editor and Assistant Managing Editor, • Cultivate sources, investigate and conduct research; appropriately interview individuals and subject matter experts for stories, • Capture, collect and organize audio, images, and/or videos for use in stories; edit as needed and credit appropriately, • Write articles for publication in various formats such as on-air, web copy, social media, etc., • With Managing Editor approval, post content on BTPM.org, social media platforms, apps, etc., • Serve as a weekend on-air host for BTPM NPR What you'll need: • Minimum of associate degree in journalism, English, Broadcasting, or a related field; or comparable education/credits, • Minimum six (6) months in a reporter position, public media industry a plus (internship experience is acceptable), • Strong attention to detail, grammar, and proof-reading skills, • Strong communication skills both verbal and written, • Creative thinker with developing time management and problem-solving skills, • Demonstrated ability to develop and report a variety of stories and issues with outstanding skills in writing and editing Why BTPM? Because we're awesome! You won't find a better group of talented, energetic people dedicated to quality content and reaching the various communities of our region. We are proud of our culture and promote a realistic balance of both work and personal life. Our benefits package is fantastic and we have free parking! Salary and Benefits: This is a part-time, non-exempt hourly position and hours of work are based on operational need; evening and weekend availability may be required. Starting pay will be based on education, experience and interview. Starting range: $17.57 to $21.96/hr. • Sick time (accrued), • Employee Assistance Program, • Retirement Plan with 7.5% employer match (based on eligibility) Buffalo Toronto Public Media is an Equal Opportunity Employer committed to a culture of belonging and inclusion.

Job Description We’re not just hiring; we are building a world better than we found it, supporting those who serve the common good, assisting those who are most vulnerable, and helping keep our communities safe. To reach this goal, we are seeking an experienced Marketing Coordinator to join our team. In this role, you will execute marketing strategies, coordinate campaigns and provide essential support to Sales and the organization to meet company goals. Accountabilities Include: • Assist in the planning, execution, and optimization of marketing campaigns across various channels (email, social media, digital ads, print, etc.)., • Support the creation of marketing materials, including brochures, presentations, and digital content., • Coordinate logistics for events, webinars, trade shows, and other promotional activities., • Monitor and analyze marketing campaign performance, providing reports and insights for optimization., • Maintain and update the company’s website and social media platforms with new content and updates., • Help manage the marketing calendar, ensuring deadlines are met for all deliverables., • Act as a liaison between the marketing department and other internal teams, ensuring smooth communication and collaboration., • Conduct market research to gather insights on competitors, trends, and customer preferences., • Assist with email marketing campaigns, including list segmentation, email design, and performance tracking., • Manage inventory of marketing materials and promotional items. Requirements for Success: • Bachelor’s Degree in Marketing, Business, Communication, or a related field or equivalent experience., • A minimum of 2 years experience in a marketing support role or similar position., • A minimum of 2 years graphic design experience with design tools (Adobe Creative Suite, Canva)., • Experience with digital marketing trends, SEO and content creation., • Knowledge of Google Analytics and other marketing analytics tools preferred., • Experience with event planning and/or trade show coordination preferred., • Demonstrated written and verbal communication skills to effectively express ideas and information., • Strong organization and project management skills with the ability to manage multiple tasks simultaneously., • A high level of commitment to customer satisfaction., • Ability to thrive both independently and in a team environment., • Ability to follow policies, processes and procedures., • Demonstrated attention to detail and commitment to task in completing assignments with quality outputs., • Basic math computation skills to include, addition, subtraction, multiplication, division, percentages and fractions., • Computer skills include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating., • Proficiency in Microsoft Office Suite (Word, Excel, Power Point) and marketing software (CRM, email platforms, social media tools, etc)., • Professional, self-starter who is reliable, solutions oriented, flexible, proactive, resilient, organized, and punctual. What We Do and Who We Are: Ronco is a technology company providing critical communications technology, installation, and support to the federal government, healthcare organizations and primary education institutions. Please see our website at ronco.net – Our Solutions – Managed Services to learn more about what we do. Founded in 1965, we are a third-generation family-owned and operated organization headquartered in Buffalo, New York, with multiple locations operating along the East Coast. Our footprint includes a local commitment to customers in New York, Pennsylvania, North Carolina and South Carolina. Why Choose Us: In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, a generous 401(k) match, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion. We also offer a flexible hybrid working model of 3 days a week in-office, and 2 days a week remote. Long Tenured: Not to brag, but our team rocks! With an average employee tenure of 11 years, our experience authenticates our capabilities. In addition, we are staffed with talented professionals who gauge their success based on our customers. And we do know how to let our hair down and have a serious bit of fun. Drug Free Workplace: Ronco is a drug-free workplace. Employment is subject to passing a drug test. Equal Opportunity Employer: Ronco is an Equal Opportunity Employer. Company DescriptionFounded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.Founded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.

Job Description Buffalo Toronto Public Media is your local source for television and radio - BTPM PBS, BTPM KIDS, BTPM Create, BTPM NPR, BTPM Classical, and BTPM The Bridge! We reach Western New York and Southern Ontario and can be streamed from your favorite device. Engaging our communities through exploration and entertainment-everywhere. We're looking for our next Bridge Radio Intern! What you'll be doing: The Bridge intern* will assist the program director of The Bridge with research, planning, development, and implementation of music programming, digital strategy, and content for use on social media and the web. The intern will gain experience in station branding and management while learning music curation, basic editing and recording, social media and web content creation. Opportunities to collaborate with other departments will be available. Hours are flexible and work may be hybrid - a blend of remote and in-office work. In summary, this individual will: • Assist in regional band curation, local outreach and promotional projects, • Create content for use on station social media platforms and webpage, • Assist in the planning and execution of community events, concerts and outreach efforts, • Collaborate with the production partner on imaging, sound editing, and recording, • Assist with music research, • Provide administrative support to the Program Director when needed What you'll need: • Enrolled as an undergraduate or graduate student in media, communications, journalism or related field - *must be qualifying for college/university course credit, documentation required, • Familiarity and general interest in audio production and its digital distribution, music curation, or brand management, • Basic computer skills including Microsoft Office or similar programs, • Creative, approachable, team-focused, professional demeanor Why BTPM? Because we're awesome! You won't find a better group of talented, energetic people dedicated to quality content and reaching the various communities of our region. We are proud of our culture and you will gain the best experience when interning with us! No coffee-fetchers or copy-masters need apply...we want you to have a meaningful experience and bring a fresh perspective to the organization! *This is an unpaid internship for course credit from an accredited college/university program. Internship documentation or agreement from the school is required. Buffalo Toronto Public Media is an Equal Opportunity Employer committed to a culture of belonging and inclusion.

Job DescriptionMindful Care is seeking an experienced Licensed Master Social Worker (LMSW) to join our team of clinicians as a Psychotherapist for our New York patients. Please note that you must be currently licensed in New York to be eligible for consideration. Our Psychotherapists: • Conduct comprehensive biopsychosocial assessments and develop personalized treatment plans for individuals., • Work collaboratively with a multidisciplinary team to provide individual, micro, and group therapy services., • Champion the Mindful Care brand by building relationships with referral sources within the market., • Deliver ongoing education about Mindful Care programs and services to individuals., • Maintain timely and accurate session notes within our Electronic Health Record (EHR) system., • Provide therapy services via telehealth and in-person sessions., • Participate in weekly supervision with the clinical supervisor to support clinical hours towards future certifications and licensure., • Contribute to the orientation and training of new employees., • Follow strict ethical and clinical guidelines as stated by the NASW., • Coordinate care collaboration between Therapeutic and Psychiatric services., • A master's degree and valid license to practice in New York State., • Ability to practice independently with an active and unrestricted state license; willingness to obtain additional state licensure as requested, supported by Mindful Care., • Uphold HIPAA, state, and federal confidentiality laws at all times., • Demonstrate excellent communication, patient care, and leadership skills., • Ability to effectively organize, multitask, and manage time., • Work both autonomously and collaboratively with other team members., • Strong desire to work with diverse populations and be an ally to the LGBTQ+ community., • Competitive compensation package including a base salary of $58K plus opportunities for per diem, • Employer contribution towards Health, Dental, Vision Insurance premiums, • Flexible work schedule with 100% remote telehealth (4-day, 10-hour schedule) with all necessary equipment provided (laptop, mouse, keyboard and headset)., • Minimal administrative burdens with full-time, on-site billing, scheduling services, and no case management, • Employer provided clinical supervision as you gain hours towards your clinical license, • Comprehensive benefits package including 401k with match, generous FTO plus paid holidays, paid parental leave, and more, • Opportunities for career growth and skill development as the company expands, • Focus on team well-being as a mental health company prioritizing care for our employees, • Company sponsored events around the world to bring us together, for example, Mindful Care Summer Fun activities and our annual Holiday Gala and Awards Ceremony Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. About Us Mindful Care is the first ever same-day mental health company focused on providing urgent psychiatric care, group therapy, and individual therapy, all covered by many insurance providers - including Medicare. Powered by innovative technology, Mindful Care patients don't have to wait weeks to see a qualified mental health provider. The company offers in-person and telehealth options, including for addiction recovery. Employment is contingent upon completion of legally required post-offer screenings, in compliance with applicable law

Job DescriptionABOUT MP:MP is a full-service HR and payroll services provider headquartered in Portsmouth, NH. Our powerful HCM platform and team of HR professionals provide a full range of solutions, from payroll and time and attendance to benefits administration, talent acquisition, HR consulting services and more to help clients reduce risk, ensure compliance, and streamline operations.We are in the market for someone who can aggressively grow our sales regionally in the Buffalo, NY area. If asked to describe yourself, you would say that you exude professional interpersonal skills, are a true sales hunter, have the ability to cultivate a raving fan base of customers and partners, and have a consistent track record of crushing your goals. This is a remote position with occasional office time and travel.Ideal candidates are highly skilled at a consultative sales process and have experience closing business with respective customer relationships in the Payroll, HCM or HR Services industry targeting organization of 10-100 employees. The ability to leverage an existing rolodex to respective owners and executives a major plus.Remote positionCompensation: The expected base salary range for this position is 48,780–79,000 annually. In addition to the base salary listed, this role is eligible for incentives and commission based on performance resultsWHAT YOU WILL DO: • Maintain strong relationship with current MP Channel Partners., • Discover and grow new MP Channel Partners as a source of business for net new clients., • Sell in the SMB Market Space 1 -35 employees, • Partner with internal MP sales organization to help cross-sell MP products and service., • Execute successful sales strategy within territory, • Close new business and achieve profitable sales growth objectives, • Utilize strong consultative selling skills, • Identify and understand customer needs, • Understand our HR outsourcing solutions and model to drive strong attachment rates of our service offering with our payroll solutions, • Cultivate and grow referral relationships and partnerships within the CPA, banking, and broker communities, • Use Salesforce.com to capture and manage information regarding the sales process and customersWHO YOU ARE:, • 1 to 4 years of outside sales experience in payroll/human capital management industry or SaaS, which you demonstrated the ability to meet or exceed quota, • Bachelor's Degree required, • Drive to succeed and grow your career with MP, • Strong prospecting skills; confident to make cold calls, ask for referrals, and seek new leads, • Ability to grow and cultivate Circles of Influence for referrals, • Excellent verbal and written communication, • Strong sales plan and presentation skillsWe offer a competitive salary commensurate with experience, along with a comprehensive benefits package that includes health insurance with an FSA option, retirement plans, paid time off, wellness benefits, and opportunities for professional development and growth.At MP, we know the importance of team engagement. We focus on building a strong company culture based on our core values. We believe our employees are our greatest asset, and we show it in how we support and value them every day.MP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from qualified individuals of all backgrounds. If you require reasonable accommodation during the application or interview process, please inform us and we will make every effort to accommodate your needs.

Job DescriptionSalary: $23.56-$28.37/hr Come join a growing financial technology company thats leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking a Genesys Systems Administrator to support our Operations team. The Junior Genesys System administrator will work under the guidance of the VP of Contact Center Performance Management to support and maintain a highly available, secure, and efficient environment that supports business operations and provides optimal customer experiences. This individual works in close partnership with others within operations as well as additional departments throughout the organization, including but not limited to IT, Marketing, Compliance and Legal. Essential Functions: System Installation & Configuration: • Install, configure, and maintain the Genesys Cloud platform, • Configure Genesys components such as routing, IVR, Bots, voice, chat, email, and other communication channels., • Monitor the performance of Genesys platforms to ensure optimal operation and resource utilization., • Troubleshoot performance issues, identify root causes, and implement corrective actions., • Create and manage user accounts, roles, and permissions within the Genesys environment., • Ensure proper configuration of user profiles and associated workflows for smooth operations., • Implement and enforce security protocols to protect data and ensure system integrity., • Monitor and audit system logs for any suspicious activities and take necessary actions., • Provide advanced troubleshooting for system outages, service disruptions, and incidents., • Analyze logs, system alerts, and call data to resolve technical issues efficiently., • Plan and execute system upgrades, patches, and updates with minimal downtime., • Perform regular backups of the Genesys system and verify the integrity of backup files., • Maintain accurate documentation for all configuration changes, system upgrades, troubleshooting processes, and maintenance activities., • Provide regular reports on system performance, incidents, and system health to leadership., • Work closely with the development, network, and support teams to ensure seamless integration and operation of Genesys systems., • Assist with the training of end-users and team members on new system features, functionalities, and best practices., • Provide on-call support and respond to after-hours incidents as necessary. The ideal candidate will have the following: • Bachelors Degree or 3 years of relevant experience., • Experience with Genesys Cloud systems highly preferred., • Basic understanding of the Genesys platform (Genesys Cloud, Genesys Engage, PureConnect, etc.) and general contact center technology., • Familiarity with telephony systems and concepts (e.g., VoIP, ACD, IVR, call routing)., • Strong analytical and troubleshooting skills, with a willingness to learn new tools and technologies., • Ability to identify, diagnose, and escalate system issues under guidance., • Good written and verbal communication skills for documenting issues and interacting with team members., • Ability to clearly explain technical concepts to non-technical users. One of the following Genesys Cloud Certifications must be completed within each 6 months in the role, with the expectation that all 4 will be completed within first 2 years in the role. • Genesys Cloud CX: Professional Certification (GCX-GCP), • Genesys Cloud CX: Developer Certification (GXC-GCD), • Genesys Cloud CX: Architect Certification (GCX-ARC), • Genesys Cloud: AI Digital Bots & Knowledge Certification (GC-AI-DB) Why Continental Finance? Continental Finance Company (the CFC) is one of Americas leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first. We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer. CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today! CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday) #LI-HYBRID

Job DescriptionAt Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market. Department Focus: The Sales team at Deliverect is the driving force behind our growth, dedicated to delivering exceptional value and simplifying order management for our customers. More than just transactions, we focus on building lasting, consultative relationships, driving innovation, and empowering businesses to thrive. Our team of innovators and champions of excellence makes life easier for our customers, redefining order management and fueling Deliverect's continued success through transformative interactions. Your Impact: As an Enterprise Account Executive at Deliverect, you will be responsible for driving significant revenue growth by acquiring and managing large enterprise accounts in the restaurant, grocery, and hospitality industries in the NOAM region. Your role will directly impact Deliverect’s growth and market expansion as you build strong relationships with C-level executives, understand their business challenges, and present tailored SaaS solutions that deliver measurable value. This is a high-impact, strategic role that will play a key part in solidifying Deliverect’s position as the leading platform for innovative digital ordering solutions in the foodservice industry. *This is a full-time, remote role. This role also requires occasional travel (1–2 trips per quarter) to attend customer meetings or industry conferences. What you will do: • Lead the full enterprise sales cycle from prospecting to closing, targeting high-value clients in the NOAM region: You’ll tailor proposals, create presentations, and demonstrate how Deliverect’s platform can address unique client needs, directly impacting revenue generation., • Build long-term relationships with C-level executives and decision-makers: You’ll act as a trusted advisor, understanding their business objectives and aligning Deliverect’s solutions to their growth strategies, contributing to customer satisfaction and long-term partnerships., • Present detailed proposals that illustrate the ROI of Deliverect’s SaaS platform, conduct product demos, and lead negotiations to close mutually beneficial agreements: You will have full authority to negotiate deal terms, pricing, and contracts within pre-approved guidelines, directly influencing successful deal closure and revenue., • Maintain a healthy sales pipeline using tools like HubSpot and Sales Navigator: You’ll ensure timely follow-up, accurate forecasting, and progression of deals through the sales funnel, providing critical data for business planning., • Collaborate closely with internal teams such as Marketing, Product, and Customer Success to ensure seamless integration of solutions and client success: This involves acting as the voice of the customer, sharing insights to drive product development and improve the customer experience., • Regularly report on pipeline health, sales activities, and key performance metrics: You’ll analyze trends and provide insights to refine sales strategies, contributing to overall business efficiency and effectiveness.What you will bring:, • 5+ years of experience in SaaS sales, with a strong preference for experience in the hospitality, restaurant, or grocery industries., • Proven track record of exceeding enterprise sales quotas and managing long sales cycles, demonstrating a direct impact on revenue growth., • Strong consultative selling skills with the ability to understand complex customer needs and present tailored solutions that drive measurable value and improve customer experience., • Exceptional ability to build and nurture relationships with C-level executives, creating trust and positioning Deliverect as a strategic partner., • Proficiency in CRM systems (HubSpot), sales enablement tools (Sales Navigator), and communication platforms (Slack, Zoom)., • Excellent negotiation skills and a creative approach to solving customer challenges., • Ability to thrive in a fast-paced, competitive environment, taking ownership of critical projects and delivering results., • Strong teamwork skills, including high engagement with sales and account management, and coordination with global teams.

Job Description We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Summary of role: At Centivo, we’re rebuilding health insurance the way it should be — affordable, predictable, and built around employers and their employees. As a Client Success Executive (CSE), you’ll be the trusted partner guiding our clients through that journey — helping them see, feel, and share the value of Centivo’s model every day. What You’ll Do * Own the client relationship. Serve as the strategic and day-to-day contact for your client portfolio, building deep, consultative partnerships with HR, Finance, and broker/consultant teams. * Tell a compelling, data-driven story. Translate complex health, claims, and engagement data into meaningful insights that show progress, demonstrate value, and inspire confidence in Centivo’s approach. * Drive client growth and retention. Lead renewals and strategic planning conversations that highlight measurable outcomes, promote member engagement, and identify opportunities to expand Centivo’s solutions across markets or populations. * Guide a seamless client journey. Ensure a smooth transition from implementation to ongoing partnership, proactively anticipating client needs and aligning Centivo’s capabilities to meet them. * Be the client’s voice inside Centivo. Collaborate cross-functionally with operations, analytics, and product teams to ensure we deliver with excellence and continuously enhance the client experience. * Engage with brokers and consultants. Build trusted relationships that extend Centivo’s reach and strengthen our position as a high-value, innovative partner. * Champion continuous improvement. Bring forward ideas and feedback that help evolve our client success playbook and enhance how we serve clients every day. Who You Are * An individual with demonstrated technical expertise in working with self-funded employers — including building compelling, data-driven financial narratives; analyzing stop-loss performance and renewal dynamics; and translating complex plan and network performance into clear, actionable insights. Deep understanding of value-based healthcare models and experience with high-performance network strategies. * A relationship builder who earns trust through credibility, empathy, and results. * A strategic communicator who can craft and deliver a story that connects data to business outcomes. * A growth-oriented professional who thrives on helping clients achieve measurable success while deepening the partnership. * A collaborative leader who enjoys working across teams to create solutions and deliver exceptional service. Education and Experience: * Bachelor's degree or equivalent experience is required * 10 years’ experience as Client Success Executive (Account Management) in employer-sponsored health plans * 5 years’ experience working with self-funded accounts * 5 years’ experience working at a TPA or direct carrier Qualifications: * Advanced knowledge of Microsoft Office products (Excel, Power Point, Word) * Excellent oral and written communication; an ability to present information in a way that establishes rapport, persuades others, gains understanding. * Business Acumen – A keenness and quickness in understanding and dealing with a business situation (risks and opportunities) in a manner that is likely to lead to a good outcome. Critical to this is an ability to think beyond their own function. * Strong ability to work cross functionally and build consensus among stakeholders and cross-functional teams in a dynamic environment Work Location: · Remote · Access to Buffalo or NYC offices if local · 25% travel is expected Centivo Values: ● Resilient – This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient ensures we don’t give up. ● Uncommon - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and uncommon. ● Positive – We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and positive. Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co. Compensation Range: $105K - $125K

Job Description Prime Care Coordination is a human services agency that partners with people with intellectual and/or developmental disabilities to help them receive services and supports they need to live their lives in the most meaningful way. We are seeking a dedicated Assistant Care Manager to join our team! The schedule is Monday-Friday (8 hour shift) This position is a hybrid/remote position. PCC Values Its Employees by offering: • Paid time off (25 days per year), • 10 Paid Holidays, • Affordable health care coverage including health, dental, vision, starting as low as $10.00/month, • 401(K) Retirement plan, • Tuition Reimbursement, • Generous Employee referral program, • Employee Wellness Program (earn up to $250 per year!), • Numerous other benefits, please apply to find out more! Summary: The Assistant Care Manager’s primary function is to work in partnership with the Care Manager to provide services to individuals with I/DD, to coordinate care and services needed to assist individuals achieve optimal health, wellness, and life goals. The Assistant Care Manager is responsible in conjunction with the Care Manager to provide Health Home core services including comprehensive care management, care coordination and health promotion, comprehensive transitional care, individual and family support, referral to community and social support services, and use of Health Information Technology to link services. The Assistant Care Manager will provide all services with a person-centered approach and that aligns with NYS OPWDD Valued Outcomes. Essential Job Functions: • Assess and address health and safety issues as well as barriers to care and treatment including social determinants of health, • Collaborate with interdisciplinary team and incorporate input into comprehensive assessment and Life Plan, • Incorporate health promotion and support opportunities for individuals to achieve and maintain optimal health and wellbeing, • Meet with individuals and families face to face in the community and their homes, • Coordinate and ensure access to chronic disease management, • Facilitate referrals to clinical and community resources, including planning, referrals, and follow-up for transitional care, • Coordinate and provide access to long-term care supports and services, • Engage families and natural supports into the care coordination process, • Ensure all individuals and families receive services that are culturally and linguistically appropriate, • Advocate on behalf of the individual, • Promote self-advocacy and the ability to self-direct, • Use Health Information Technology for documentation, to link services, and facilitate communication among care coordination team, • Secure all health records and other protected information with the highest regard to confidentiality and HIPAA laws and regulations, • Maintain compliance with all state and federal laws and regulations, Medicaid compliance, and PCC policies and procedures, • Document all services and maintain appropriate records following all established documentation procedures, • Represent PCC on workgroups, committees, advisory groups or networks as assigned, • Participate in opportunities for continued training and education, • Perform all other duties relevant to the position as requested. Knowledge, Skills, and Abilities • Ability to act quickly, assess and act accordingly in crisis situations, • Basic technology skills and understanding of health records, • Knowledge of ethical and professional responsibilities and boundaries, • Associates Degree or equivalent earned college credits in Health or Human Services or related field OR, • Ability to sit/stand throughout day to accomplish job, • Ability to enter data, notes, and other documentation into a computer., • Must be able to travel throughout covered territories in Upstate NY as needed. The listed salary range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting. The offered salary will be determined by: Applicant qualifications and experience, education, position specific licensing/training and departmental budgets. Prime Care Coordination is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Prime Care Coordination will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-347-1037.

Job DescriptionShift ManagerSummary: The Shift Manager is responsible for managing the daily operations of the Moe's Southwest Grill. Responsible for ensuring that the restaurant team creates quality food and providing quality guest service in a fun, fast-paced environment. Responsible for ensuring the restaurant team adheres to company policies, procedures and standards.Essential Functions: • Responsible for ensuring the restaurant team is properly trained for prepping, cooking, packaging and serving food for our guests in a timely fashion. Ensures that the prepared food product meets operational, food safety and brand standards. Manages food flow, ordering, receiving, storing and servicing to ensure high quality product, proper portioning and low waste. Coaches restaurant team on operational standards and takes corrective action as necessary., • Accountable for maintaining a fun, fast-paced atmosphere for our employees and guests. Ensures that the restaurant team greets guests by stating, "Welcome to Moe's!" Ensures 100% guest satisfaction in areas of quality, service and cleanliness. Takes corrective action as necessary., • Responsible for enforcing sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas. Ensures compliance with food safety and brand standards. Ensures proper security procedures are in place to protect guests, employees and assets. Responsible for guest and employee safety to reduce injury or accidents. Completes administrative paperwork in a timely fashion., • Maintains a professional image including punctuality, cleanliness, uniform and appearance standards., • Consistently exhibits the actions/behaviors which best demonstrate the company values; perform all other tasks as directed by the company leadership team to include all restaurant management and their assigned representatives; always represent Moe's as a professional in every aspect of performance.Required Knowledge, Skills, and Abilities:, • Good guest services skills, • Good communication skills to multiple audiences, • Effective shift management skills, • Computer skills, • Self-disciplined and leadership skills, • Ability to multi-task, • Ability to effectively lead a restaurant team to achieve company goals

Job Description Company’s overview: Opticall BPO was founded in 2016 under one single precept, to become the leading organization in the Business Process Outsourcing Industry. Opticall is rapidly becoming one of the fastest growing BPOs, developing tremendous career opportunities, attractive compensation & benefit packages for our talented members in the countries where it operates. With over +15 support departments such as Marketing, Accounting & Finance, Human Resources, Call Center, IT, Operations and many more, Opticall BPO offers a rewarding work environment, professional development, job stability, and once in a lifetime journey. We are happy to celebrate our success and include you in it. I. Summary/Objective: The IT support analyst will be accountable for troubleshooting incidents regarding to information technology to our BPOs and our USA stores, furthermore, will be able to provide on-site support to hardware and software to solve any issues, and remote support to no-tech savvy users guiding them to solve their technical problems. II. Responsibilities: * Handle tier 1 and tier 2 IT support escalations through tickets * Follow up on outstanding requests from our stores in USA and from our BPOs in Nicaragua and Colombia and ensure timely solution * Proactively resolving issues in a helpdesk environment (create, document, follow up and solve tickets) * Create accounts and configure hardware * Provide local on-site support to solve matters related to software and hardware * Manage and monitor internal assets to ensure accurate inventory records III. Education/Experience: * Technologist or bachelor’s degree or last semesters of engineering on computer system, telecommunications, electronics or related. * 2 to 4 years’ experience with at least two consecutive years with the same company. IV. Skills/ Qualifications: Strong verbal communication skills, organizational skills and detail oriented, multi-tasking skills, high level of interpersonal and customer service skills to handle sensitive and confidential situations and documentation, stress management skills, and time management, creative, open-minded, and critical thinking. * FortiGate devices and consoles * Azure and Active Directory maintenance * Windows and Linux servers * Windows 10 Pro, Windows 11, and MacOS operating systems * Android and iOS mobile devices * Google suite * Office 365 * Automating windows 10/11 deployments * Hostify/Ubiquiti access point management * ServiceNow or ticketing tool knowledge * Azure or security related certifications are a plus * ITIL certification is preferred but not required * Advanced English level - B2 at least (speaking, listening, and writing) * At least 2 years of experience on IT support * Retail experience is preferred * Ethical Conduct * Knowledge of call/contact center operating environment preferred * Multitasking and time-management skills, with the ability to execute tasks efficiently * Hands-on attitude with the desire to improve our work environment * Customer service attitude * Organizational skills, detail oriented and sense of urgency is a must * Demonstrated ability to work independently and under pressure * Positive attitude, passionate about their work, creative and proactive * Microsoft Office knowledge preferred * Schedule Flexibility * Resourceful and problem-solving skills We offer: • Eyecare benefit, • Educational Program, • Growth Opportunities, • On-site doctor, • Life insurance, • Discount program, • Referral program, • Transportation in Managua, • Meal subsidy, • Salary in US Dollars