We are seeking a dedicated Remote Bookkeeper & Tenant Coordinator to join our startup team at Homefolee. This role involves managing tenant applications, auditing company finances, scheduling and coordinating meetings with potential tenants, and handling listing posts on rental platforms. As a key member of our team, you will be responsible for recording and organizing tenant data, auditing payments coming in and out of the company’s financial accounts, and assisting tenants in scheduling viewings of available properties. Additionally, you will manage the posting and syndication of listings to various rental platforms. Training for this position will be provided and is paid. During the training period, you will receive a spreadsheet system to input data collected from tenant meetings, track payments, and record all relevant information. Your ability to effectively manage and maintain these records will be essential to ensuring a smooth and efficient operation. If you are a proactive individual with strong organizational skills and a passion for property management, we invite you to apply and contribute to our growing team at Homefolee.
Customer Service Representative USA (Remote) Full-Time/Part-Time $19 - $35/Hour We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Responsibilities/Duties: - Handle incoming customer service calls - Dispatch incoming customer phone calls - Accept customer calls and return customer - Maintain customer service related information for customer accounts - Ensure quality customer service and customer satisfaction - Maintain customer service voicemail and return customer calls - Provide customers with superior customer service - Provide customer service for internal customers - Capturing customer information and answering customer inquiries - Resolve inbound customer calls regarding account - Take customer orders and provide high-quality customer service - Make out going customer service calls - Work with customer service manager to ensure proper customer service - Resolve any customer service issues - Answering inbound calls and providing excellent customer service - Provide customer support and handling customer inquiries - Combining excellent customer service skills - Assure quality customer service to all customers - Provide exceptional customer service to all customers - Provide superior customer service with all customer interactions. Recommended Skills: - Customer Service - Effective Customer Support - Promote Customer Loyalty Plan - Upholding Customer Service.