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Based in San Francisco, _ is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs. Frequently, medications cause more harm than good. Incorrect drugs and doses costs the US healthcare system over $528 billion in waste, avoidable harm, and hospitalizations each year. Arine is redefining what excellent healthcare looks like by solving these issues through our software platform (SaaS). We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams. Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. These patients face numerous challenges including complicated prescribing issues across multiple medications and providers, medication challenges with many chronic diseases, and patient issues with access to care. Backed by leading healthcare investors and collaborating with top healthcare organizations and providers, we deliver recommendations and facilitate clinical interventions that lead to significant, measurable health improvements for patients and cost savings for customers. Why is Arine a Great Place to Work?: Outstanding Team and Culture - Our shared mission unites and motivates us to do our best work. We have a relentless passion and commitment to the innovation required to be the market leader in medication intelligence. Making a Proven Difference in Healthcare - We are saving patient lives, and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care. Market Opportunity - Arine is backed by leading healthcare investors and was founded to tackle one of the largest healthcare problems today. Non-optimized medications therapies which cost the US 275,000 lives and $528 billion annually. Dramatic Growth - Arine is managing more than 18 million lives across prominent health plans after only 4 years in the market, and was ranked 236 on the 2024 Inc. 5000 list and was named the 5th fastest-growing company in the AI category. The Role: Are you passionate about improving patients' lives? Join our Clinical Care team at Arine! As a valued team member, you will utilize Arine's software platform to optimize patient outcomes, enhance patient care, and efficiently deliver our clinical services. Under the supervision of a Pharmacist Team Lead and Arine's Head of Operations, you will be responsible for making outbound calls to patients, providers, and pharmacies to intervene in patient cases identified by Arine's platform using risk stratification algorithms. These calls may involve obtaining and recording health and contact information, scheduling appointments, resolving medication-related issues, and performing patient engagement activities. In addition to patient interactions, you will be responsible for answering inbound customer support requests and other assigned duties. Collaboration with Arine's Clinical Pharmacists and Product team will be essential to optimize operational processes and provide input on product development as proxy for Arine’s patients and external providers. All members of the Clinical Care team are expected to communicate effectively, maintain a cooperative working relationship with clients and colleagues, be respectful and accept constructive feedback professionally, and continuously learn new skills to deliver quality customer service and patient care. What You’ll be Doing: Engaging patients over the phone to deliver Arine's services on behalf of their health plan, including explaining clinical programs and benefits Identifying potential medication-related and health-related issues and escalating them to the pharmacist Obtaining provider contact information to facilitate the delivery of clinical interventions Obtaining patient information required for clinical interventions Answering phone calls from patients, providers, and pharmacies and responding to inquiries professionally Accurate record keeping in Arine's software platform Participating in process improvement meetings and team meetings to optimize workflows Following up with hospitals, clinics, pharmacies, and patients to resolve clinical issues and concerns Preparing and mailing patient educational materials and other necessary items as needed Scheduling patients for telephonic or videoconference appointments with clinical pharmacists Assisting with obtaining referrals and authorizations Undertaking other assigned projects Who You Are and What You Bring: A Bachelor's degree in Health Sciences or a related field or a healthcare background with certification (e.g., Pharmacy Technician, Certified Medical Assistant - NCMA/RMA/CMA, Behavioral Health Technician) • Bilingual fluency in English and either Spanish, Mandarin / Cantonese or Vietnamese. Must be comfortable speaking to patients in that language regarding their medications and healthcare Ability to prioritize effectively and work in a fast-paced environment Knowledge of basic medical terminology and medication names (brand and generic) Excellent written and oral communication skills Strong computer skills, including proficiency in the Microsoft 365 and Google Workspace A team player mindset with the ability to work independently • Ability to work 40 hours/week (Monday-Saturday up to 6pm Pacific Time) Nice-to-Haves: Experience with other electronic medical records Experience in an ambulatory care setting, including taking medication histories Experience working in a busy healthcare environment Remote Work Requirements: An established private work area that ensures information privacy A stable high-speed internet connection for telephonic and/or remote work • This role is remote, but you will be required to come to on-site meetings multiple times per year. This may be in the interview process, onboarding, and team meetings Perks: Joining Arine offers you a dynamic role and the opportunity to contribute to the company's growth and shape its future. You'll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs. This position is temp-to-hire for a minimum of 3 months, with the possibility of extension or conversion to a permanent role based on performance and business needs. Throughout the temporary period, you will receive full benefits starting from day one. The posted range represents the expected hourly rate for this position and does not include any other potential components of the compensation package, benefits, and perks. Ultimately, the final pay decision will consider factors such as your experience, job level, location, and other relevant job-related criteria. The hourly pay rate for this position is: $17-22/hour. Job Requirements: • Ability to pass a background check, • Must live in and be eligible to work in the United States Information Security Roles and Responsibilities: All staff at Arine are expected to be part of its Information Security Management Program and undergo periodic training on Information Security Awareness and HIPAA guidelines. Each user is responsible to maintain a secure working environment and follow all policies and procedures. Upon hire, each person is assigned and must complete trainings before access is granted for their specific role within Arine. Arine is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with fairness and respect. We do not discriminate on the basis of race, ethnicity, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. Our hiring decisions and employment practices are based solely on qualifications, merit, and business needs. We encourage individuals from all backgrounds to apply and join us in our mission. Check our website at https://www.arine.io. This is a unique opportunity to join a growing start-up revolutionizing the healthcare industry! Job Offers: Arine uses the arine.io domain and email addresses for all official communications. If you received communication from any other domain, please consider it spam. Note to Recruitment Agencies: We appreciate your interest in finding talent for Arine, but please be advised that we do not accept unsolicited resumes from recruitment agencies. All resumes submitted to Arine without a prior written agreement in place will be considered property of Arine, and no fee will be paid in the event of a hire. Thank you for your understanding.

At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatments – and enable care providers, employers, health plans and life sciences companies to meaningfully enhance quality, outcomes and value. We are dedicated to helping our partners evolve and modernize to meet emerging patient and marketplace needs. Fuze Health’s foundation is built upon the strategic combination of several proven, technology-powered innovators in the digital health, diagnostics, and pharmacy sectors. Our growing portfolio brings together the capabilities of industry leaders including LetsGetChecked, Truepill, and Alto Pharmacy, to create a distinctive, unified force in healthcare. Together, we have the shared vision, advanced capabilities and talented teams to deliver next-generation solutions that patients and healthcare partners need today and into the future. Alto, a Fuze Health Company Alto/FuzeRx provides an easier, more efficient and more affordable pharmacy experience for patients, providers, and partners. Our full-service, digitally-powered pharmacy makes it simple for patients to live their healthiest life, while our technology empowers partners with automated and customizable solutions for the entire pharmacy value stream. To learn more about Alto/FuzeRx, you can review our Founders’ Story and our Values. As a Senior Full Stack Engineer on the Care Team, you will join a team that is working to improve patients’ lives through a better pharmacy experience. The Care Team owns the services that manage all of prescription processing from intake up to the moment we send an order to our pharmacies for fulfillment. The key focus areas for the Care Team include: Preparing prescriptions for fulfillment and delivery as quickly and accurately as possible through a combination of automation and efficient manual task coordination when third party input is required to advance a fill Enabling the growth of the business by enabling partners like drug manufacturers, insurers, and individual providers to easily configure billing, benefits, and clinical workflows tailored to their use cases Example Projects: Increase Alto/FuzeRx’s intake automation rate by leveraging LLMs to parse unstructured data from prescriptions Accelerate pharmacist workflows by integrating controlled substance dispensing history and risk scores into our pre-dispense clinical safety and review step Optimize the selection of which drug to dispense to find patients the best price Accelerate Your Career as You • Excited about balancing low inventory on hand with high availability, • Establish the foundations for an extensible inventory management platform to fuel business growth, • Mentor other engineers, encouraging best practices in software development and design, • Solve complex technical problems at the intersection of healthcare and e-commerce, • Thought leader on how to build world class predictive systems A Bit About You Minimum Qualifications: • Bachelor's degree in Engineering or equivalent experience, • 10+ years of progressive software engineering experience in a high volume, high throughput production environment, • Background in Backend or Full Stack technologies, • Expertise in architecting complex systems for long-term maintainability, performance, and scalability, • Strong engineering fundamentals and experience building high volume, high throughput, resilient systems., • Proven track record of technical best practices, including code style, documentation, code review, bug fixing, and production issue mitigation., • Relentless in pursuing impact through their work. Preferred Qualifications: • Solid experience with supply chain optimization systems., • Proficiency in Alto's tech stack: Rails, Python, and PostgreSQL., • Experience building and integrating predictive ML models., • Demonstrated ability to thrive in a dynamic entrepreneurial environment and maintain a growth mindset., • A pragmatic approach to problem solving that’s biased towards impact., • A strong sense of ownership over your work and a desire to uplevel your peers., • Passion for Alto’s mission and our company values., • Experience designing and implementing service oriented architectures. Physical requirements for this role include the ability to work at a computer terminal with monitor, keyboard and mouse for extended periods of time, periodically move away from the computer terminal for in-person meetings, stoop, bend, and reach for equipment and supplies, make frequent repetitive motions required to operate a computer that include the wrists, hands and fingers, and lift, carry, push, pull, and move objects up to 50 pounds. The role also requires the ability to effectively communicate through verbal interactions, discern auditory information, and visually perceive details to perform essential job functions. Consistent with the Americans with Disabilities Act (ADA) and similar applicable state laws, it is Alto/FuzeRx’s policy to provide reasonable accommodation to enable qualified individuals with disabilities to perform essential job functions, unless such accommodation would cause an undue hardship. Salary and Benefits – To Be Completed by Total Rewards Specialist and Recruiter Salary Range: $148,000-$185,000 Commission Eligible: No Travel: No - Required up to 0% of the time Location Requirement: Employment at Alto/FuzeRx is limited to individuals residing in the following states: Arizona, Arkansas, California, Colorado, Florida, Kansas, Maryland, Missouri, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Washington (WA), and Wisconsin. Employment Authorization Requirement: Applicants must be authorized to work for any employer in the U.S. At this time, Alto/FuzeRx is unable to sponsor or take over sponsorship of an employment Visa. Full-time employee benefits include: dental, vision, and multiple group medical plans to choose from, a 401(k) retirement savings plan, group life insurance, (AD&D) insurance, flexible spending account (FSA) and health savings account (HSA), commuter benefits, employer-paid short-term (STD) and long-term disability (LTD) insurance, and additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, home health testing kits, and a fertility medication discount program). Employees are also provided flexible vacation time, accrued paid sick time, 10 paid holidays, (2 floating holidays for full time non-exempt employees) , and up to 16 weeks of paid parental leave for a birthing parent, and up to 8 weeks of paid bonding leave for non-birthing parents, and up to 12 weeks of family caregiver leave, including 4 paid, to support care for a family member, and a Lifestyle Spending Account allowance each month. #LI-IF #LI-Remote At Fuze Health, we are committed to fostering an inclusive environment that celebrates diversity in all its forms. We believe that the diversity of thought, background, and experience strengthens our teams and drives innovation. We are an equal-opportunity employer and do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Our goal is to ensure that everyone feels valued and empowered to thrive. Fuze Corporate Inc. and its subsidiaries respects your privacy and is committed to protecting your personal information. Please read our _ which explains how we collect, use, disclose, and protect personal information about job applicants during the recruitment and hiring process.

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