Trabajos remote supervisor en Grand Rapids, MichiganCrear alertas

Shift: Day and Night \n \n Job Purpose: \n The Automation Support Engineer maximizes customer satisfaction by performing field service operations, which are responsive to customer needs. The ASE will be responsible for all aspects of remote technical troubleshooting, technical service trips, and providing a high-quality on-site presence to assist in resolution of all mechanical and/or electrical issues. When not onsite, the ASE will help develop and innovate through research and develop in the innovation’s lab. In addition, the ASE will provide timely, high quality service operations and a maintain a professional image. \n \n Essential Duties and Responsibilities: \n \n • Present a professional image to customers and vendors. \n • Perform system troubleshooting and resolution for innovative systems (AMR, G2P, P2G, etc). \n • Provide mechanical, electrical and/or programming troubleshooting. \n • Perform planned maintenance procedures systems as scheduled. \n • Provide a small scope mechanical installation depending upon the application. \n • Participate in installation supervision, system controls and or system programming procedures. \n • Be aware of and practice all rules regarding personal and job site safety. \n • Be a part of the development team testing and in R&D for innovative solutions \n \n Knowledge, Skills, and Abilities Required: \n \n • 3+ years of mechanical, electrical and/or programming experience with automation preferred. Robotics experience is a plus. Educational training can be included in this experience as well. \n • Demonstrate a high degree of communication and organizational skills to include the ability to apply logic and constructive thinking to solve problems. \n • Aptitude and ability to analyze and interpret all mechanical, electrical and/or programming information in service manuals. \n • Ability to effectively use hand and power tools. \n • Proficient knowledge of AMR, G2P, P2G or other automation is preferred. \n \n Working Conditions: \n \n While performing the duties of this job, the employee is regularly required to be in settings where certain conditions require the use of personal protective equipment (PPE) such as safety glasses, safety shoes, and hearing protection. Temperature of the work environment may be affected by outside temperatures and machining at customer facilities. Duties may require occasional exposure to various hazardous materials such as, but not limited to grease, oils, lubricants, paint, thinner, parts cleaner, etc. \n \n • Travel up to 25% or as needed. \n • Willingness to work any shift (as needed) and overtime as required to meet customer deadlines. Some weekend/night work required as needed. \n • Working in office, warehouse, and manufacturing facilities. \n • Working in a stationary position for an extended period. \n • Moving or traversing for an extended period. \n • Occasional ascending and descending scaffolding and/or mezzanines. \n • Operating computers for an extended period. \n • Possible exposure to noise levels exceeding recommended DBA levels. \n • Occasional movement and positioning of objects weighing up to 75 pounds. \n \n \n *Job requirements listed indicate the minimum level of knowledge, skills, and/or ability necessary to perform the job proficiently. This job description is not an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform other job-related duties as requested by their supervisor, subject to reasonable accommodations. * \n

Job Description Mission Waséyabek Federal Group (WFG) is a Division of Waséyabek Development Company, LLC (WDC), a wholly owned economic investment company by the Nottawaseppi Huron Band of the Potawatomi (NHBP), a federally recognized Indian Tribe. WDC is committed to fostering the development of a stable, diversified economy for members of the Band which will contribute to their long-term wealth and economic self-sufficiency while managing risk and creating quality employment opportunities. WFG is ~$17 million and approximately 385 employees, providing leading solutions and services to the Department of Energy (DoE) and Department of Defense (DoD) across multiple service lines including Operations & Maintenance, Professional Services, Environmental Services, and IT & Cybersecurity. Position Summary The Director of Operations & Maintenance Programs is responsible for the successful execution, operational performance, and customer satisfaction of assigned Operations & Maintenance (O&M) contracts within the Waséyabek Federal Group portfolio. Reporting to the Vice President of Operations and Maintenance, this role provides oversight of Program Managers, project teams, and site leadership to ensure contractual compliance, operational excellence, workforce engagement, and financial performance. The Director serves as the primary operational leader for assigned programs, partnering closely with customers, subcontractors, and internal shared services teams to deliver safe, efficient, and high-quality services across Department of Defense (DoD), Department of Energy (DOE), and other federal facilities. Responsibilities: • Provide operational leadership and oversight for assigned O&M programs and contracts., • Ensure contract requirements, performance standards, and customer expectations are consistently achieved., • Partner with Program Managers and site leadership to monitor program execution, staffing, risk management, and operational performance., • Support contract startup, transition, mobilization, and closeout activities., • Identify operational risks and implement corrective actions and mitigation strategies., • Drive continuous improvement initiatives that enhance safety, efficiency, quality, and customer satisfaction., • Serve as a senior point of contact for government customers and key stakeholders., • Build and maintain strong customer relationships through proactive communication and responsive service delivery., • Monitor contract performance metrics and ensure compliance with contractual service level requirements., • Support contract modifications, option year planning, and customer growth opportunities., • Participate in program reviews, customer meetings, and executive briefings., • Support responsibility for program profitability, revenue performance, and operational budgets., • Monitor KPIs related to quality, schedule, safety, cost, profit, and customer satisfaction., • Lead, mentor, and develop Program Managers, Site Managers, Supervisors, and operational personnel., • Support workforce planning, succession planning, recruiting, retention, and employee development initiatives., • Support programs operating under Service Contract Act (SCA) requirements and Collective Bargaining Agreements (CBAs)., • Ensure compliance with federal regulations, FAR requirements, contract requirements, company policies, and safety standards., • Promote a strong culture of safety, accountability, teamwork, and customer service., • Provide operational expertise during proposal development, capture efforts, and contract transition planning., • Support organic growth initiatives within existing customer accounts. Qualifications, Knowledge, Skills, and Abilities: • A minimum of ten years of progressive leadership experience in the Federal industry., • Bachelor’s degree in business administration or engineering., • Ability to obtain and maintain Top Secret or Q Clearance., • A minimum of ten years working in Operations and Maintenance including prior experience with Base Support Operations Maintenance (BASOPS)., • A minimum of five years of experience working with 8(a) or other small business entities on Federal projects., • Advanced knowledge of government agency regulations, proposal writing, and standards/protocols regarding operations, logistics and resource utilization., • Prior experience in re-badging Federal employees., • Expert proficiency in verbal and written communication with internal and external stakeholders at all career levels., • Strong leadership capability with proven track record of developing talent through leading by example and modelling “do what it takes attitude and ability to get into the details” behavior., • Ability to quickly adapt focus, adjust schedule and problem solve to meet evolving work demands and needs of supervisor and other stakeholders., • Highly resourceful team-player, with the ability to also work independently and balance multiple competing priorities and tasks., • Ability to pass a pre-employment drug screen., • Ability to pass an extensive background investigation, including but not limited to personal and professional financial history, nationwide criminal record search, credit check and other relevant background information deemed necessary by WDC. Preferred Qualifications: • A Master of Business Administration., • Project Management Professional PMP Certification., • Current Clearance (S or TS)., • DoD Experience., • DoE Experience., • OCONUS Experience., • Prior experience in business development and/or sales with proven track record of developing strong customer relationships and negotiating complex deals. Physical Requirements/Location: This job operates in a professional office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • This is a remote/hybrid position., • Flexibility related to work hours as project demands arise., • Occasionally required to move 5 – 25 pounds., • Must be able to remain in a stationary computer position for extended periods of time., • Must be able to use hands and fingers to type., • Must be able to reach with hands and arms for using a computer. Travel Requirements: Ability to travel up to 50% of the time. The travel may be local or national and may be by car, rail, or air. Disclaimer: This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.

Job Description Date Posted:September 9, 2026 Job Type: Part-time (24-28 hours per week) Salary: $25.00-$27.00 hourly, commensurate with experience Supervisor: Director of Finance and Operations Location: Central Office, 3 days in office with potential for future hybrid schedule Position Summary To maintain a fiscal recording and reporting system that will supply timely and usable data to administrative and program staff and will maintain accountability and credibility. The accountant plays a key role in ensuring that transactions related to agency payrolls, accounts payable, and cash receipt functions are processed on time, accurately and in compliance with government regulations. Essential Duties and Responsibilities include the following. *Other duties as assigned. • Accounts Payable Processing, • Process weekly agency accounts payable. Facilitates payment of vendors invoices and purchase orders which may include reviewing accuracy and eligibility for payment and resolving discrepancies., • Verifying invoices and purchase orders have proper approvals before payment., • Ensure employer identification number of social security numbers have been collected from all vendors for preparation and submission of 1099s., • Post Grant Award Accounting - Track expenses against grant budgets through processing of accounts payable and payroll transactions. Assist in financial reporting for periodic grant reports., • Payroll Processing, • Enter, maintain and/or review payroll to ensure timely and accurate processing of payroll transactions including salaries, hourly rates, garnishments, employee mileage and expenses reimbursements and other information., • Ensure accurate and timely processing of payroll updates including new hires, terminations, and changes to pay rates., • Record bi-weekly payroll transactions to the general ledger., • Cash Receipts Processing, • Processes receipt of payments from various programs including completion of bank deposits. Reporting receipts to appropriate program managers and finance staff for completion of appropriate client and accounting transactions. Reporting any receipts to the development department for data entry to the donor database., • Ensure proper maintenance, filing, and storage of records., • Maintain computerized accounting systems and financial data with confidentiality and accuracy., • Serves as back up in recording, reconciling and reporting functions. Equal Employment Opportunity Statement Senior Neighbors is an equal opportunity employer. • Committed to promoting diversity, inclusion, and a racism-free culture in the workplace and our community., • Committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us., • Provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics in accordance with applicable federal, state, and local laws. *Other duties - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements Qualifications Education / Experience • Bachelor's Degree in accounting. Three to five years' experience in non-profit accounting preferred., • Understanding and familiarity with accounting procedures required by non-profit organizations with multiple funding sources. Competencies • Knowledge of grant cycles and general compliance activities., • Previous experience in managing budgets and reporting outcomes preferred., • Previous experience in tracking service work completed compared to goals and objectives., • Advanced skills in Microsoft Office suite, email, and general internet functions required., • Intermediate ability to use remote software such as Zoom, Teams, and other programs preferred., • Intermediate experience in accounting software and reporting skills required., • Ability to prioritize tasks, manage time effectively, and work independently., • Positive attitude, excellent organizational skills, meticulous attention to detail, and a demonstrated ability to maintain confidentiality. Special Licensing • None required. Expected Hours of Work • Standard office hours are M-F 8:00 am-4:30 pm. Physical Demands / Work Environment • Prolonged periods of sitting at a desk and working on a computer., • Occasional travel to complete duties and responsibilities., • Must have a valid driver’s license, satisfactory driving record and access to private transportation that meets state insurance requirements and vehicle safety standards to use on agency business. Benefits • Retirement Plan (401k, IRA), • Paid Time Off (Vacation, Sick & Holidays), • Training & Development, • Employee Assistance Program

Job Description Program Coordinator of Walker Senior Center Job Type: Full time (37.5 hours per week) Salary: $34,500 – $39,000 Annual, commensurate with experience Supervisor: Manager of Center Services Location: Senior Neighbors Walker Center, 1470 3 Mile Road NW, Walker, MI 49544 Position Summary Oversee the operations of the Senior Center, plan activities and outings; oversee meals program and overall well-being of older adults. Essential Duties and Responsibilities include the following. *Other duties as assigned. · Monitor and manage the day-to-day operation of the senior centers. · Design, schedule, and implement senior center activities, including health, recreation, and educational classes, special programs, and support services. · Provide information and referral support as necessary and facilitate access to Senior Neighbors’ services and other community resources for center participants. · Develop regular outreach activities designed to recruit and retain center participants. · Work in a team with center staff and volunteers to plan center activities and write the center newsletter. · Work with neighborhood organizations and other local groups and individuals to inform the community of activities and increase participant involvement that helps grow the center. · Recruit, train, supervise, and recognize staff and volunteers to support center activities and services. · Provide staff support to center advisory council. · Compile and organize center records for use in center reports (month end, meals & transportation program income money, Meals on Wheels weekly and monthly paperwork). · Participate in staff training and required conferences. Requirements Qualifications Education / Experience · Bachelor’s degree in communications, recreational therapy, non-profit management, or a related field preferred. Competencies · Intermediate experience in communications and marketing within a non-profit organization. · Advanced written and verbal communication skills with attention to detail. · Ability and willingness to participate in public speaking events. · Strong interpersonal skills and ability to understand and effectively work with a wide variety of human dynamics and behavior. · Positive attitude, knowledge of general business etiquette, ability to speak with community members and work well with volunteers and committees. · Intermediate skills in Microsoft Office suite, email, and general internet functions required. · Intermediate ability to use remote software such as Zoom, Teams, and other programs. · Strong organizational and project management skills. · Ability to set and achieve goals, be organized, efficient and meet deadlines. · Strong program management, planning skills and experience. · Ability to prioritize tasks, manage time effectively, and work independently. Special Licensing · ServSafe Manager Certified required within 90 days of hire date. · Certified Therapeutic Recreation Specialist (CTRS) credential preferred. Expected Hours of Work · Standard office hours are M-F 8:00 am-4:30 pm. Physical Demands / Work Environment · Prolonged periods of sitting at a desk and working on a computer. · Must be able to lift 25 pounds at a time. · Occasional travel to complete duties and responsibilities. · Must have a valid driver’s license, satisfactory driving record and access to private transportation that meets state insurance requirements and vehicle safety standards to use on agency business. Benefits • Health Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance AD&D Insurance, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Paid Holidays, • Employee Assistance Center Equal Employment Opportunity Statement Senior Neighbors is an equal opportunity employer. · Committed to promoting diversity, inclusion, and a racism-free culture in the workplace and our community. · Committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us. · Provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics in accordance with applicable federal, state, and local laws. *Other duties - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We are hiring for IMMEDIATELY full-time, salaried Associate and Director level Business Development roles. We seek operations, supply chain, manufacturing, engineers, industrial, lean, process improvement experts, economics majors, or early career "winners". We are open to new grads eager to develop themselves in the manufacturing and logistics space. We want self-starters, willing to work hard, who do not require "hand holding", with a track record to prove you are competent to function in the real world, in a real job. This is a growth role, so high performers, driven by delivering results are encouraged to apply. ONLY APPLY IF YOU : • have read our website and watched our videos. >>> you 'get' our solution, • have an interest in the success of American manufacturing. >>> MADE IN AMERICA, • are eligible to work in the USA. >>> Want to fuel the U.S. Economy, • are located in one of our on-site locations >>> visit www.veryableops.com/about, • will commit to 100% in office work and have never worked remote. >>> we want winners and doers, • are competitive, confident in your abilities, and a self-starter >>> this is not a fake job, it is a meritocracy At Veryable, we are revitalizing U.S. Manufacturing. We connect businesses to workers through our online marketplace, enabling a real-time approach to production. We give workers more options, and give flexibility and control to leaders on the shop floor. One of the fastest growing U.S. tech start-ups, we are looking for a Business Development Associates (and Directors) in many of our markets to drive business development, account retention, and revenue growth in the market through persistence, drive, and impactful communication of Veryable's cutting-edge technology. Hiring managers will determine the level at which successful candidates are being considered (Associate vs Director). To succeed, the Business Developers (BDAs, and DoBDs) will be responsible for interacting with decision-makers and key operational leaders plant managers, warehouse leaders, production leaders, etc.) in manufacturing & distribution organizations, effectively communicating the value of Veryable's innovative technology within their organization. The BDA and DoBDs report to the GM, of the Market and will work closely with a team of other business development and operations professionals to drive business growth in the area. Collaboration, learning, and career development at Veryable takes place in real-time and therefore remote candidates will not be considered. What you will do • Promote and uphold our company values, reputation, and culture, • Conduct site visits and consultations with manufacturing, operations and warehouse leaders to build and cultivate strategic accounts and partnerships, • Conduct presentations to potential clients, persuasively educating them on the value of using Veryable's platform, • Create strategic roadmaps to onboard new clients and establish benchmarks for their success with Veryable, • Research target lists, build brand awareness and initiate/maintain relationships with clients through various forms of communication (cold calls, email campaigns, social media), • Manage CRM, HubSpot, and identify scalable ways to generate interest and attract clients, • Leverage a variety of tools including LinkedIn, ZoomInfo, Hubspot, etc. to manage the business development process, • Maintain compliance with operational and business development metrics, • Conduct market research to stay current on industry and market trends and tailor approach to remain competitive, • Collaborate with regional team to deliver maximum value, execute team goals, and grow Veryable's footprint in the district the BDA is located Qualifications • Passionate about Veryable's offerings, our vision and mission, • Eager to learn, desire to grow professionally all with winning attitude, • Coachable takes feedback with humility and confidence to try again, • Self-starter, industrious individual who has demonstrated mastery of something (e.g. sport, music, etc.), • Strong communication skills with ability to story tell, win hearts and minds with direct and plain language, • Detail oriented with proven ability to take complex problem, break it down point using data, • Collaborative and willing to think broadly, working with a cross-functional team to drive growth, • Experience in the workforce (e.g. part-time work while at school, internship, etc.), • Highly proficient with MS Office Suite of products (Excel, PowerPoint), • Ability to be in office every day and visit local businesses each week (<25% time visiting businesses), • Neither worked at nor'studied processes' of a FAANGS company (Facebook/Meta, Amazon, Apple, Netflix, Google or any other Silicon-valley based company) Preferred Qualifications: • Direct experience working in industries we serve (logistics, supply chain, distribution, manufacturing), • Experience working with diverse functional teams (operations and finance, supply chain and engineering), • Lean, six sigma, continuous improvement training or certification Ideal candidates will have at least one of the following foundational experiences: • operational position such as food service or retail;, • studies focused on operations, supply chain, manufacturing, or industrial engineering;, • internship or early career experience as an:, • engineer (manufacturing, process, sales, industrial, application or project),, • process improvement specialist (CI, Lean, Six Sigma);, • Supply Chain and Ops associate (production / manufacturing supervisor, operations leader, warehouse leader, master scheduler, production planning, etc.);, • other operations project management roles (program manager, project manager) About Veryable At Veryable, our mission is to accelerate next generation capabilities in the manufacturing and logistics space by enabling businesses to scale production in real-time to changing needs and conditions. The journey to the next generation of manufacturing and logistics starts with addressing labor as the first critical constraint in meeting production demand. Our co-founders had a vision of making the gig economy accessible to manufacturing and distribution through both a mobile app for workers and a suite of business tools for companies to assess their labor needs and access labor when they need it. This technological innovation has allowed businesses to address the routine variability of their production demand with labor that is available just in time. Veryable is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Veryable abides by all laws deemed constitutional and does not discriminate on the basis of vaccine choices or violate your personal healthcare privacy.

Are you an industrious, energetic, growth-oriented experienced professional or recent grad, who has a passion for manufacturing, logistics or supply chain? Do you want to learn, work in a team environment (in the office to connect real-time) and have career promotion based on results and hard work? Have you researched what we do did it make you say "this will transform USA manufacturing and supply chain"? Do you want to learn, receive coaching, to grow professionally all while bringing a disruptive technology to your city? Are you comfortable communicating and learning lean/manufacturing/supply chain knowledge to advise local businesses how to use on-demand workers to solve their biggest operational challenge - labor? If yes, you may be the type of individual for business transformation through Veryable's technology as a Business Development Associate (the "BDA") in our Grand Rapids office. At Veryable, we are revitalizing U.S. Manufacturing. We connect businesses to workers through our online marketplace, enabling a real-time approach to production. We give workers more options, and give flexibility and control to leaders on the shop floor. One of the fastest growing U.S. tech start-ups, we are looking for a BDA for the Grand Rapids market to drive business development, account retention, and revenue growth in the market through persistence, drive, and impactful communication of Veryable's cutting-edge technology. To succeed, the BDA will be responsible for interacting with decision-makers and key operational leaders (plant managers, warehouse leaders, production leaders, etc.) in manufacturing & distribution organizations, effectively communicating the value of Veryable's innovative technology within their organization. The BDA reports to the GM, Grand Rapids and will work closely with a team of other business development and operations professionals to drive business growth in the market. Collaboration, learning, and career development at Veryable takes place in real-time and therefore remote candidates will not be considered. • Promote and uphold our company values, reputation, and culture, • Conduct site visits and consultations with manufacturing, operations and warehouse leaders to build and cultivate strategic accounts and partnerships, • Conduct presentations to potential clients, persuasively educating them on the value of using Veryable's platform, • Create strategic roadmaps to onboard new clients and establish benchmarks for their success with Veryable, • Research target lists, build brand awareness and initiate/maintain relationships with clients through various forms of communication (cold calls, email campaigns, social media), • Manage CRM, HubSpot, and identify scalable ways to generate interest and attract clients, • Leverage a variety of tools including LinkedIn, ZoomInfo, Hubspot, etc. to manage the business development process, • Maintain compliance with operational and business development metrics, • Conduct market research to stay current on industry and market trends and tailor approach to remain competitive, • Collaborate with regional team to deliver maximum value, execute team goals, and grow Veryable's local area footprint, • Passionate about Veryable's offerings, our vision and mission, • Eager to learn, desire to grow professionally all with winning attitude, • Coachable takes feedback with humility and confidence to try again, • Self-starter, industrious individual who has demonstrated mastery of something (e.g. sport, music, etc.), • Strong communication skills with ability to story tell, win hearts and minds with direct and plain language, • Detail oriented with proven ability to take complex problem, break it down point using data, • Collaborative and willing to think broadly, working with a cross-functional team to drive growth, • Experience in the workforce (e.g. part-time work while at school, internship, etc.), • Highly proficient with MS Office Suite of products (Excel, PowerPoint), • Ability to be in Grand Rapids office every day and visit local businesses across the metroplex each week (<25% time visiting businesses), • Neither worked at nor'studied processes' of a FAANGS company (Facebook/Meta, Amazon, Apple, Netflix, Google or any other Silicon-valley based company), • Direct experience working in industries we serve (logistics, supply chain, distribution, manufacturing), • Experience working with diverse functional teams (operations and finance, supply chain and engineering), • Lean, six sigma, continuous improvement training or certification, • operational position such as food service or retail;, • studies focused on operations, supply chain, manufacturing, or industrial engineering;, • internship or early career experience as an:, • engineer (manufacturing, process, sales, industrial, application or project),, • process improvement specialist (CI, Lean, Six Sigma);, • Supply Chain and Ops associate (production / manufacturing supervisor, operations leader, warehouse leader, master scheduler, production planning, etc.);, • other operations project management roles (program manager, project manager) About Veryable At Veryable, our mission is to accelerate next generation capabilities in the manufacturing and logistics space by enabling businesses to scale production in real-time to changing needs and conditions. The journey to the next generation of manufacturing and logistics starts with addressing labor as the first critical constraint in meeting production demand. Our co-founders had a vision of making the gig economy accessible to manufacturing and distribution through both a mobile app for workers and a suite of business tools for companies to assess their labor needs and access labor when they need it. This technological innovation has allowed businesses to address the routine variability of their production demand with labor that is available just in time. Veryable is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Veryable abides by all laws deemed constitutional and does not discriminate on the basis of vaccine choices or violate your personal healthcare privacy.

All are encouraged to apply! Join Peckham - WORK. GROW. ADVANCE. Peckham is a nonprofit vocational rehabilitation organization. We specialize in providing vocational rehabilitation and training opportunities for people with significant disabilities, and/or other barriers to employment. If you have a disability or other barrier to employment, please be sure to fully complete the 'eligibility for services questionnaire' to help us determine the best fit and necessary accommodations for your employment needs. If you do NOT have a disability, please complete the entire application including the questionnaire. Being a person without a disability will not impact your eligibility to be hired for this position. This specific job is open to all interested candidates, both people with and without disabilities. WAGE: Starting at $19.19 per hour. $5.09 per hour for health and welfare benefit paid in addition to all wages LOCATION: 3777 Sparks Dr SE Grand Rapids. This position is in-person only (this is not a remote work position) HOURS: Full-Time positions only. 8:30 AM - 4:00 PM Monday - Friday. These hours are subject to change in the future. All schedules are based on the needs of the contract Sign-On Bonus! Receive $300 after training! 90 days after completing training, you are eligible to earn an additional $300 when you meet performance requirements! Join The Peckham Team! Great Company Culture. Peckham was named #11 in the 2015 Fortune Magazine's "Great Place to Work" for small and medium companies and has been certified as a Great Place to Work company for six consecutive years! Work Life Balance. At Peckham, we "embrace the 'AND'"! Rest & Relaxation. Receive 11 paid holidays per year, paid time off and sick time! Health Benefits. Medical with HSA options, as well as dental, vision, and life insurance. Career Development. Opportunities for professional advancement, including enhanced responsibility and increased pay. Support & Understanding. Peckham provides all Team Members with on-the-job support. Summary The Contact Center Research Representative (CCRR) position involves providing customer service and research support for a government client through phone and email. Key responsibilities include identifying and prioritizing customer requests, documenting information, conducting research, and using government systems to resolve issues or escalate them as needed. The role requires problem-solving skills, computer troubleshooting, and the ability to quickly learn and adapt to new information. Successful candidates should have a strong customer service orientation, excellent research abilities, and the capacity to work independently while ensuring customer satisfaction. Duties and Responsibilities: • Customer Service & Communication: Provide courteous assistance by answering inquiries, following policies and procedures to route requests, and resolving customer issues effectively, • Data Entry & Research: Gather and log customer information into databases, using critical thinking skills to research and resolve requests, • Escalation & Documentation: Verify customer data, escalate issues when necessary, and provide clear written responses, • Customer Contact Request Management: Open and manage call and email requests; ensuring they are completed within specified timeframes, • Quality & Confidentiality: Maintain high-quality results by adhering to standards, handling inquiries professionally, and managing sensitive information with discretion, • Software Utilization: Use multiple software systems to address a range of customer and vendor inquiries, • Adaptability & Flexibility: Adapt to shift changes based on performance and be flexible with work hours. Perform other assigned duties as needed Minimum Qualifications • High School Diploma or equivalent, • At least 18 years old, • Proficient in the English language (written and verbal), • U.S. Citizen, • Ability to pass a thorough background check screening (credit and criminal history) to determine fitness for a federal security clearance, including engagement with the federal security process to obtain a federal security clearance., • Oral and written communication skills sufficient to facilitate clear and accurate information exchanges with customers, • Proficient computer skills (MS Office, keyboarding speed and accuracy, internet-based research) Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual will be required to multitask. The employee will also be required to speak, listen, read, and use a computer simultaneously during their scheduled shift. Individuals will be required to be independently mobile throughout the building. Work Environment Individuals will be in a cubicle for most of their scheduled shift. Individuals are required to work well independently and as a member of a team. The tasks of the contact center are repetitive in nature. The noise level is generally moderate. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Security Many positions within the Contact Center Solutions Division require a security clearance. Candidates must successfully pass and maintain all required security and background checks applicable to the position and/or contract. Background investigations may include, but are not limited to, criminal history and financial reviews. The level and scope of required clearance may vary by role. Employment is contingent upon successful completion and ongoing maintenance of all required security and background checks, which may be conducted at hire and on an ad hoc basis as required. All required security and clearance checks are completed at no cost to the candidate. Other Information This job description in no way states or implies all duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Peckham is an Equal Opportunity Employer - EEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law. EEO is Law EOE-Embracing Diversity to Achieve Excellence Special Notes These jobs are part of the AbilityOne program, to learn more about the AbilityOne program go to www.abilityone.gov Peckham is an Equal Opportunity Employer EEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law. Reasonable Accommodation for Applying Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance or a reasonable accommodation to complete any part of your application please: • Click HERE and you will be directed to the ILRU Directory to find an agency in your area that can assist you, • Click HERE and you will be directed to the American Jobs Center (AJC) finder to locate a center near you, • Email us at jobs@peckham.org, • Call us at (517) 316-4000, • Visit us at: 3510 Capital City BLVD, Lansing, MI 48906 (M-F 8am - 4pm) Examples of reasonable accommodations may include making a change to the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Business Line: Contact Center Solutions Location: Grand Rapids, MI Worker Sub-Type: Team Member

The Manager of Infrastructure and Operations is responsible for directing all aspects of the systems, services, infrastructure, networks and end user technology platforms throughout the District. Provides collaborative management, strategic vision, dynamic team leadership for technology operations. Directs infrastructure, engineering and network security staff to ensure a secure, maintainable, highly available environment of data center, applications, servers, storage infrastructure, data and voice networks, security, disaster recovery, backup processes, internet and remote access in support of the district's teaching, learning and operations. Maintain business continuity strategies for restoring critical services and maintain Service Level Agreements (SLAs). Work in partnership with the Director of Technology to align Technology with the overall district direction, strategy and vision. • Bachelor's degree in Information Technology, Computer Science, or a related field from an accredited institution; or equivalent combination of education and experience, • Minimum 5 years of progressively responsible experience in IT infrastructure and operations management, including team leadership, • Extensive knowledge and hands-on experience with:, • Enterprise-level server systems, • Network architecture and management (LAN/WAN), • Virtualization technologies, particularly VMware, • Cloud infrastructure and SaaS-based operations, • Storage solutions (NAS, SAN, Cloud), • Network and cybersecurity systems and best practices, • Disaster Recovery and Business Continuity planning and implementation, • Monitoring and management tools for networks, servers, and applications, • Telecom infrastructure (PBX, VoIP), • Proven experience in designing, implementing, and maintaining complex IT infrastructure, • Strong project management skills, with a track record of delivering projects on time and within budget, • Experience in capacity planning and performance optimization of IT systems, • Proficiency in developing and implementing IT processes and procedures aligned with industry standards, • Demonstrated ability to lead and motivate technical teams, including hiring, mentoring, and performance management, • Excellence in problem-solving, critical thinking, and analytical skills, • Strong communication skills, including:, • Ability to explain complex technical concepts to non-technical stakeholders, • Skill in presenting to and engaging with executive leadership, • Proficiency in technical documentation and report writing, • Experience in vendor management and contract negotiations, • Ability to manage multiple high-priority initiatives simultaneously in a fast-paced environment, • Strong budgeting and resource allocation skills, • Commitment to staying current with emerging technologies and industry trends, • Experience in fostering a culture of continuous improvement and innovation within IT operations, • Ability to work collaboratively across departments and with external partners, • Strong ethical standards with a commitment to maintaining confidentiality and integrity, • Self-motivated with the ability to work independently and as part of a team, • Flexibility to respond to after-hours incidents and participate in on-call rotations as needed Essential Job Functions: • Oversee and ensure the continuous effective operation of district applications and IT infrastructure, including 24/7 monitoring and rapid service restoration in case of outages, • Collaborate with other directors and managers to address internal and customer support needs efficiently and effectively, • Develop and implement effective change management, documentation, and service level processes to maximize system uptime during changes, upgrades, or maintenance, • Lead and motivate technical staff to monitor and resolve customer issues and meet objectives, • Establish and manage network operations and infrastructure budgets, schedules, work plans, and performance requirements, • Evaluate existing IT infrastructure for potential migration to cloud hosting environments and develop implementation plans for major technology upgrades, • Oversee the management of telecom, VoIP, fiber, and network infrastructure, including routers, switches, and data equipment, • Develop and enforce IT policies for areas such as security, mobile device management, data retention, backup and recovery, disaster recovery, and access control, • Coordinate technology infrastructure projects, deployments, and work requests, • Manage the response and remediation of technology infrastructure service outages, ensuring proper communication regarding outage status, • Monitor and triage the work request ticketing system, distributing technology infrastructure requests appropriately, • Participate in and coordinate technology infrastructure maintenance, minimizing impact on end-users, • Provide guidance, feedback, and training for technology infrastructure personnel, • Maintain accurate documentation of technology infrastructure deployments and installations, • Install, maintain, and monitor technology infrastructure security systems and respond to identified threats, • Maintain inventory of installed hardware and software, • Prepare written and oral reports on pending and completed work/service requests, • Recommend standards for use and repair of computer hardware/software, • Ensure adherence to district policies, procedures, and core values, • Participate in and support district in-service training as required, • Consistent and reliable attendance, • Perform other related duties as assigned Physical Requirements: The physical demands described herein are representative of those that the employee must meet to successfully perform the functions of this position. The employee is frequently required to remain in a stationary position for long periods. The employee is also required to move about the building and required to open and close filing cabinets, operate office equipment and computers. While performing the duties of this job, the employee is required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, talk, hear (in a quiet or noisy environment). The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust/focus. The employee may travel to remote locations including other district buildings. The employee spends a majority of their time communicating with staff and administrators and must be able to exchange and record accurate information in these situations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Work Environment: The work environment characteristics described herein are representative of those an employee encounters while performing the functions of this position. The noise level in the work environment is consistent with an office environment and is usually quiet but frequently busy. This position is frequently required to interact with staff and with the public, which requires courtesy and discretion. A professional appearance and telephone manner is essential. The successful candidate will be able to multi-task and make independent decisions using sound judgment. Mental Functions: While performing the duties of this job, the employee is required to compare, analyze, communicate both orally and in writing, copy, coordinate, instruct, compute, synthesize, evaluate, use interpersonal skills, compile and negotiate. Benefits & Evaluation: In accordance with the Supervisor Agreement. Terms of Employment: The employee will remain free of any alcohol or drugs throughout his/her employment with the district as outlined in Board Policy #4210. The Forest Hills Public School District does not discriminate on the basis of race, color, national origin, religion, age, sex (including pregnancy, gender identity, or sexual orientation), marital status, disability, genetic information, or any other legally prohibited basis in its employment decisions or the provision of services.

If you're looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We're hiring Call Center Agents in Grand Rapids who want to build customer-service skills, grow their careers, and work in a positive, team-focused environment. If you want stability, support, and a place to grow, we'd love to talk with you. Apply today we move quickly. What You'll Do: • Make outbound calls encouraging current blood donors to schedule appointments, • Use computer systems to document information, • Provide friendly, professional service on every call, • Follow clear processes and training to support blood donor needs, • Work with a supervisor who's invested in your success What We Offer: • $16.39/hr + shift differentials where applicable, • Predictable and consistent schedules, • Paid training we teach you everything you need to know, • Supportive supervisors and a team-oriented culture, • Benefits package (medical, dental, vision, PTO, 401K.) What We're Looking For: • Strong communication skills, • Comfort using computers and learning new systems, • Reliability and a positive attitude, • Call Center experience is helpful but not required Schedule: • Full and Part-Time Schedules, • Set shifts, • Schedules fall between 8am-8pm shifts Location: Grand Rapids, MI - Position requires In-office and remote days Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employees are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. • Adheres to work schedule, • Meets productivity, quality, and service level goals, • Provides compelling messaging to donors to influence blood donation, • Provides blood donation information and convert donor into appropriate donation type based on donor eligibility, • Answers donor questions, requests and concerns via phone and text, • Recruits new donors by asking existing donors for family/friend referral (pledge), • Educates and motivates donors to schedule their next donation appointment, • Attends training and implements techniques/tactics taught into workflow, • Maintains accurate donor information in profile, • Ensures donor requests are carried out (opt out of calling list, don't contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion, • Participates on team projects, as assigned, • Demonstrates Versiti's core values daily, • Executes service recovery techniques in order to address donor concerns/complaints, • Provides excellent customer service by always doing what is right for the donor, • Advocates Versiti's mission in the community, • Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification, • Understands and performs in accordance with all applicable regulatory and compliance requirements, • Complies with all standard operating policies and procedures Education: • High School Diploma required Experience: • 1-3 years customer service experience, preferably in a contact center environment required Knowledge, Skills and Abilities: • Excellent verbal and written communication skills required, • Ability to demonstrate sales techniques and overcome objections required, • Good attention to detail and accurate data entry skills required, • Results-oriented / collaborates with management to meet individual goals required, • Ability to multi-task and proactively communicate progress/obstacles required, • Ability to perform in a team-oriented environment required, • Proficient computer skills (Microsoft Office) and ability to learn job-specific applications required, • Moderate to high level of experience working within a multi-channel contact center (social media, chat, email, text) helpful in order to advance to an Agent II role required Tools and Technology: • Personal Computer (desk top, lap top, tablet) required, • Microsoft Office products required, • Must learn contact center-specific programs (HemaTerra) required #AJ123

Proven experience as a Construction Supervisor, Project Manager or similar role in construction industry. Technical Skills and ability to use construction management software and tools. Position - Construction and Maintenance Project Manager (Remote).