Restaurant manager jobs in Virginia - Page 18

Job DescriptionBenefits: • Opportunity to Grow, • Flexible Schedule because we know life happens!, • Tips from the tip pool (Based on hours worked), • Competitive Hourly Pay, • 401k with Company Match Job Summary: We are seeking a skilled and enthusiastic Cook/Grill Operator to join our kitchen team. This role focuses on preparing and cooking our signature kabobs, fresh sides, and other menu items to perfection. The ideal candidate has a passion for cooking, works well under pressure, and is committed to maintaining our high standards of food quality and cleanliness. Key Responsibilities: • Prepare and grill kabobs, proteins, and vegetables according to company recipes and standards., • Operate and maintain grill and cooking equipment safely and efficiently., • Ensure food is cooked to the appropriate temperature and presented attractively., • Follow portion control guidelines and minimize food waste., • Prepare and assemble sides, sauces, and salads as needed., • Maintain a clean and organized work area, including regular cleaning of grills and cooking surfaces., • Follow all health and safety guidelines, including proper food handling, storage, and sanitation practices., • Assist with inventory management by monitoring ingredient levels and notifying the manager of shortages., • Collaborate with kitchen staff to ensure efficient and timely food preparation., • Assist in other kitchen tasks, such as prepping ingredients, as required.Qualifications:, • Previous experience as a cook or grill operator in a fast-paced restaurant environment preferred., • Knowledge of grilling techniques and food preparation., • Ability to work in a high-temperature kitchen environment and stand for extended periods., • Strong attention to detail and commitment to food quality and safety., • Team-oriented mindset with excellent communication skills., • Ability to multitask and work efficiently under pressure., • Flexible schedule, including availability to work evenings, weekends, and holidays

Job Description Wingstop – Vibe Restaurants is looking for a Shift Leader to support the daily operations of our restaurant. This position will report to the General Manager. We need a leader who can ensure our team works together to achieve the highest standards in food quality, speed, accuracy, and cleanliness. What You'll Do • Lead Shift Operations: You'll be a hands-on manager, completing daily checklists, handling cash, and managing guest interactions., • Drive Performance: You'll ensure our standard operating procedures are followed and maintain a sense of urgency to increase speed of service. You'll also be responsible for monitoring and managing daily labor, sales, and food costs., • You must be at least 18 years old, • A high school diploma or equivalent is recommended, • One to two years of supervisory experience in food service is recommended, • Strong leadership and organizational skills are essential. You should be able to prioritize tasks, delegate work, and solve problems This is a fast-paced role where you will be on your feet frequently, walking and standing. You must be able to lift up-to 50 pounds. You may be required to work evenings, weekends, and holidays. If you are a proactive and detail-oriented leader who can motivate a team and deliver results, we encourage you to apply!

Job Description Position Title: Shift Leader Reports To: Restaurant Manager Overview: Shift Leaders are generally responsible for coaching Dunkin’ Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others by providing timely feedback. Responsibilities Include: • Perform all responsibilities of restaurant team members, • Support the Restaurant Manager in meeting operational goals and execution, • Ensure Brand standards are met throughout shift including preparation of food and beverages, • Communicate shift priorities, goals and results to restaurant team members, • Complete shift deployment plans for shifts to ensure positions are adequately supported, • Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback, • Delegate tasks and responsibilities effectively, ensuring smooth workflow and efficient use of resources., • Support the training of restaurant team members as needed, • Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift, • Communicate clearly with the next Shift Leader to help prepare him/her for shift, • Ensure Food Safety standards are met, • Manage Inventory throughout the shift, • Provide great guest service and coach restaurant team members to do the same, • Handle customer complaints, conflicts, and emergencies, make quick decisions to resolve issues and maintain a positive reputation for the restaurant., • Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies, • Monitor employee attendance, punctuality, and adherence to company policies. Education/Experience: • Basic computer skills, • Fluent in spoken and written English or the local language in which you serve., • Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies: • Works well with others in a fast-paced team environment, • On time, demonstrates honesty and a positive attitude, • Willingness to learn and adapt to change, • Guest focused, • Ability to assist with training, • Problem solving, • Motivating others Physical Demands/Working Conditions: • Standing on feet, • Repetitive motion including bending, stooping and reaching, • Lifting objects, ice, products, boxes up to 20lbs (if applicable), • Wearing a headset (if applicable), • Working in a small space Each franchise organization is an independent employer and thus responsible for making its own recruiting, hiring, and employment-related decisions. These materials and resources are optional for franchisees, and nothing in these materials and resources should be construed as the franchisor being involved in or having control over a franchise employee’s essential terms and conditions of employment. Specific employment-related questions should be directed to your franchise organization’s legal counsel or other professional advisor.

Job DescriptionPapa John’s is seeking a dynamic General Manager to join our team. In this exciting role, you’ll drive operational excellence, financial performance, and team success. As a General Manager, you will be a key leader in ensuring our restaurant delivers world-class customer service and exceptional product quality. This is your chance to make a real impact with competitive compensation and a bonus plan based on performance! The ideal candidate is a motivated leader with a passion for delivering exceptional service and developing a high-performing team. Join Our Team Today! Apply now to become part of our growing Papa John’s family and help us continue to deliver the highest quality pizzas and service to our customers.Compensation: $60,000 - $100,000 per year Responsibilities: • Lead and execute operational strategies to achieve business goals for customer satisfaction, product quality, and profitability., • Mentor and develop your team by providing guidance, feedback, and training to ensure consistent delivery of Papa John’s standards., • Oversee financial performance, including budgeting, forecasting, and managing profit and loss., • Ensure compliance with all company policies, industry regulations, and food safety standards., • Manage inventory levels and ensure accurate ordering processes to prevent overstocking or shortages, while reducing waste.Qualifications:, • Ability to thrive in a fast-paced, results-driven environment while maintaining a positive and engaging atmosphere., • 3+ years of experience in restaurant management, preferably in a fast-paced environment., • Must have reliable transportation to get to and from the store, the bank, and required meetings., • Solid experience in financial management, including budgeting and profit and loss analysis., • Strong communication and interpersonal skills to manage both staff and customer relationships effectively.About Company Papa John's seeks people who have an enterprising spirit and share our philosophy for success. Hands-on training, a clean and safe work environment, quality business practices, advancement opportunities, and meaningful work combine to produce not only the best pizza but also the best team members! Better Opportunities. Better People! At Papa John's, we call ourselves team members instead of employees because we believe it is only through a strong team that we can produce the best experience for our customers. Whether at our corporate campus, distribution centers, our restaurants, or located internationally, Papa John's has a variety of positions for talented and passionate people. Papa John's is an equal opportunity employer and provides excellent career opportunities for our entire team. Our company's philosophies of promotion from within and rewards based on performance are important elements of our company culture.

Job DescriptionPapa John’s is looking for an enthusiastic and experienced General Manager. If you're passionate about delivering high-quality products, exceptional customer service, and leading a successful team, this role is for you. You’ll be the driving force behind the restaurant’s operational success, financial performance, and overall customer experience. Along with a competitive salary, you’ll also be rewarded with an incentive-driven bonus plan that recognizes your hard work and success! This is your opportunity to become a key player in the continued growth of Papa John’s, where you’ll have the chance to lead a dedicated team and make a significant impact on the business. Compensation: $60,000 - $100,000 per year Responsibilities: • Ensure the restaurant is compliant with all company policies, industry regulations, and food safety standards to guarantee a safe, clean environment for both staff and customers., • Manage inventory and ordering to maintain optimal stock levels and reduce waste., • Oversee financial performance, including budgeting, forecasting, and managing profit and loss., • Lead operational strategies to meet and exceed company goals for quality, customer service, and profitability., • Guide and mentor your team to ensure exceptional service, cleanliness, and adherence to Papa John’s standards.Qualifications:, • Ability to thrive in a fast-paced, results-driven environment while maintaining a positive and engaging atmosphere., • 3+ years of restaurant management experience, with a proven track record in high-volume, fast-paced environments., • Must have reliable transportation to get to and from the store, the bank, and required meetings., • Solid experience in financial management, including budgeting and profit and loss analysis., • Proven leadership skills with a strong ability to build, motivate, and lead teams.About Company Papa John's seeks people who have an enterprising spirit and share our philosophy for success. Hands-on training, a clean and safe work environment, quality business practices, advancement opportunities, and meaningful work combine to produce not only the best pizza but also the best team members! Better Opportunities. Better People! At Papa John's, we call ourselves team members instead of employees because we believe it is only through a strong team that we can produce the best experience for our customers. Whether at our corporate campus, distribution centers, our restaurants, or located internationally, Papa John's has a variety of positions for talented and passionate people. Papa John's is an equal opportunity employer and provides excellent career opportunities for our entire team. Our company's philosophies of promotion from within and rewards based on performance are important elements of our company culture.

Job Description Do you thrive in a fast-paced kitchen where teamwork, precision, and pride in your craft matter? The Institute for Advanced Learning and Research is looking for a Banquet Cook who is passionate about quality food, organized preparation, and creating exceptional guest experiences—from elegant banquets to high-profile events. If you enjoy working behind the scenes to make big moments happen, this could be the perfect role for you. Compensation and Benefits: $15.00 - $17.00 per hr. Full-Time Team Members receive benefits including health, dental, vision, and life, 401(k), STD, LTD, paid holiday, vacation, personal & sick time, lean management training, and numerous other employee discount benefits through our HR provider LL Roberts and Benefit Bay. What You'll Be Doing: As a Banquet Cook, you’ll play a key role in delivering consistent, high-quality food while maintaining a safe, clean, and efficient kitchen environment. • Preparing food according to production needs and quality standards, • Prepping ingredients in advance without overproduction, • Dating, labeling, rotating, and storing food according to food safety standards, • Monitoring pars, completing freezer pulls, and setting up the line for service, • Receiving, unpacking, and properly storing vendor deliveries, • Controlling food waste and assisting with food cost management, • Returning unused food items to proper storage, covered and dated, • Assisting with monthly food audits and maintaining inventory levels, • Preparing and making ice cream for the Sweet Rose Ice Cream Shop, • Learning and working within the PMS system for scheduled shifts, • Maintaining cleanliness, breaking down boxes, and removing trash as needed, • Must be 18 years or older, • Minimum 2 years of restaurant or kitchen experience, • High level of professionalism and attention to detail, • Strong communication and organizational skills, • Comfortable working in a fast-paced, team-oriented kitchen, • Reliable transportation required, • Problem Solving: Thinks critically, resolves issues efficiently, and adapts to challenges, • Oral Communication: Communicates clearly, listens actively, and contributes in team settings, • Dependability: Shows up, follows through, and takes ownership of responsibilities, • Adaptability: Handles change with confidence and flexibility At IALR, your work supports meaningful events, educational programs, and community engagement. You’ll be part of a professional kitchen team that values quality, collaboration, and growth. Additional Information: Kindly, be aware that the job description provided is not an exhaustive account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability. About: Up to Par Management | Taylor Hospitality Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.

Job Description Great events start long before the first guest arrives—and that’s where you come in. The Institute for Advanced Learning and Research is seeking a Prep Cook who loves organization, precision, and setting the kitchen team up for success. If you take pride in clean cuts, labeled containers, and a well-stocked kitchen, this role is for you. Compensation: $12.00 - $14.00 per hr depending on experience. What You'll Be Doing: As a Prep Cook, you’ll be the backbone of our kitchen operations, ensuring everything is prepped, stored, and ready for service. • Preparing food items according to production needs and quality standards, • Completing prep lists without overproduction or unnecessary waste, • Properly labeling, dating, rotating, and storing all food items, • Checking pars, completing freezer pulls, and assisting with line setup, • Returning unused food items to designated storage areas, covered and dated, • Receiving, unpacking, and organizing deliveries from food vendors, • Assisting with food cost control through waste reduction and proper usage, • Preparing and making ice cream for the Sweet Rose Ice Cream Shop, • Maintaining inventory levels and communicating shortages to leadership, • Assisting with monthly food audits alongside the Kitchen Manager, • Breaking down boxes, removing trash, and maintaining a clean work area, • Learning and working with the PMS system for scheduled shifts, • Must be 18 years or older, • Minimum 2 years of kitchen or restaurant experience, • Strong knife skills and attention to detail, • Professional, reliable, and organized, • Comfortable working in a fast-paced, team-driven environment, • Reliable transportation required, • Problem Solving: Identifies issues quickly and finds efficient solutions, • Communication: Clearly communicates needs, questions, and updates, • Dependability: Consistent, punctual, and accountable, • Adaptability: Thrives in changing environments and shifting priorities At IALR, your prep work directly supports high-quality events, educational programs, and community experiences. You’ll work alongside a professional culinary team that values consistency, respect, and growth. Additional Information: Kindly, be aware that the job description provided is not an exhaustive account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability. About: Up to Par Management | Taylor Hospitality Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.

Job DescriptionDescription: Job Title: Banquet Server Department: Food & Beverage / Events Reports To: Banquet Manager Job Type: Part-time / Full-time / On-call Position Summary: We are seeking reliable, customer-focused Banquet Servers to join our events team. As a banquet server, you will play a key role in delivering a memorable guest experience at weddings, corporate events, galas, and private parties. You’ll be responsible for setting up event spaces, serving food and beverages, and ensuring guest satisfaction throughout the event. Key Responsibilities: • Set up banquet rooms and tables according to event specifications (linens, silverware, centerpieces, etc.), • Greet guests warmly and respond to their needs promptly and professionally, • Serve plated meals and beverages or manage buffet lines, depending on event type, • Clear plates, glassware, and other service items throughout the event, • Maintain cleanliness and organization of service areas, • Communicate effectively with kitchen staff and banquet captains regarding guest needs, • Assist with event breakdown and reset for future events, • Follow all safety, sanitation, and alcohol service guidelines, • Previous banquet, catering, or restaurant experience preferred, but not required, • Excellent customer service and communication skills, • Ability to lift trays of food, stand for extended periods, and work in a fast-paced environment, • Flexibility to work evenings, weekends, and holidays as needed, • Professional appearance and demeanor, • Ability to follow directions and work as part of a team Physical Requirements: • Ability to lift up to 30 lbs and carry trays with multiple plates or glasses, • Prolonged standing, walking, and bending throughout the shift, • Ability to work indoors and occasionally outdoors depending on the venue Preferred Qualifications (Optional): • Food Handler's Permit or Alcohol Server Certification (varies by location)

Job DescriptionBenefits: • Employee discounts, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Training & development Must be available both Saturday & Sunday mornings from 9am - 4pm Hair of the dog is a high-volume, fast casual brunch/lunch restaurant located in the heart of Downtown Norfolk. We are looking for a Host, expo or support staff to join our team and be the first point of contact for our guests. A Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. A Food Expeditor responsibility ensures the smooth and timely flow of orders from waiters to the kitchen, checks dishes for accuracy and presentation, assists in final dish preparation, maintains fast service, handles customer complaints, and upholds quality and sanitation standards. A Support staff member has the flexibility and knowledge to be able to float in-between both jobs list above. Qualifications • Restaurant experience preferred, but not necessary, • Must be able to work weekends & holidays, • Knowledge of basic customer service and pleasant, positive attitude, • Able to stand for long periods, • Able to lift at least 20 pounds, • Good hearing for safety and accurate communication, • Command of the English language, • Report to work in full uniform for each shift and being responsible for clock in/out, • Perform host stand set-up, opening duties, running side work, and closing duties, • Positive and uplifting first and last impression to our patrons, • Communicate and seat guests in an organized, professional, and friendly fashion, • Accept reservations (when applicable) and quote waiting periods per manager's criteria., • Attend all employee meetings and bring suggestions for improvement, • Maintain restaurant safety and sanitation policies, • Assist in table maintenance when able, • Work with "teamwork" always in mind., • Friendly and courteous telephone manners, • Keep a clean and professional appearance at all times., • Performing other related duties as assigned by the General Manager/Supervisor

Job DescriptionJob Description SUMMARY: The General Manager has the responsibility for overseeing the daily operations of a single restaurant. The General Manager will provide overall leadership and supervision over operations, the store team members and will be held accountable to achieving operational standards, food safety, profitability and creating an inclusive and engaged environment. RESPONSIBILITIES (50%) Manage Store Operations and Drive Results * Manage P&L to meet operational goals and budget including EBITDA, ADT, OER, PCYA, CSAT, Food, Labor and more. * Manage and improve service times * Ensure store is meeting operational excellence at all times; complete self-operations evaluation reports, and train in-store managers on process to ensure food, safety, etc. are up to meeting or exceeding standards * Track and monitor CSAT and make operational adjustments * Drive top-line sales and bottom-line results through local store marketing, new customer acquisition and orders and customer loyalty * Manage food and labor to goal and identify opportunities to correct waste * Set and communicate store goals with in-store managers and team * Lead and delegate responsibilities and tasks, leveraging each team member’s strengths (i.e. prepping food, cleaning/sanitation, stocking boxes, etc.) * Ensure store is operating efficiently during all business hours, including being fully prepared for open, rush, and close * Oversee inventory management and food safety to ensure accuracy and efficiency; ensure employees are following procedures for shelf life and product dating * Oversee and train team members and managers on how to properly checkout at the end of a shift to ensure proper cash management and compliance * Coach the team on upselling orders * Identify and correct potential problems before they occur (30%) Recruit, Develop and Retain Best in Class Talent * Manage all store recruiting activities and Applicant Tracking System (ATS) to schedule, interview, and hire new team members * Conduct interviews and assess candidate fit for in-store positions * Manage new hire orientation and onboarding process while staying compliant with all labor laws * Ensure staffing meets business needs * Train and develop Assistant Managers on operational excellence and people practices * Assess talent and provide coaching, feedback and development; partner with MCO and Human Resources to follow progressive discipline philosophy * Manage and enforce training completion for all store team member’s * Consistently set clear expectations and hold others accountable to them * Communicate openly, constantly, and consistently with the team * Recognize team members and celebrate successes * Drive engagement, inclusion and retention in accordance with our Domino’s values, policies and procedures * Create a positive environment in your store that results in high team member engagement and retention (10%) Manage Food Safety and Team Member Safety * Promote team member safety inside and outside of the store by consistently communicating the importance of safety * Ensure all procedures for safety and security incidents are being followed and executed * Ensure all safety incidents are reported to the Safety Hotline * Ensure store is meeting all food safety standards * Identify high-risk practices and implement changes to reduce risk of injuries and incidents * Partner with Safety & Loss Prevention on any safety related concerns or incidents * Ensure delivery experts are following all cash and food safety procedures; by conducting call backs, using lock boxes, and following safe delivery protocols * Monitor, prevent, and react to any shortages in the store * Coach team members on proper cash handling and deposit procedures * Ensure the deposit (armored car service, or TMs to the bank) is being completed safely and accurately (5%) Provide Best in Class Customer Service * Build relationships with frequent customers, local business, schools and identify new partnerships in the community * Review and respond quickly to customer feedback; manage all customer care complaints and online feedback channels * Ensure all team members are providing excellent customer service * Monitor team performance from a customer’s point of view and recognize good performance from the team * Ensure all team members remain in proper image throughout duration of their shift (5%) Operate and Troubleshoot Technology * Lead the change management effort that is associated with all technical innovation * Train team members on current and new technology and ensure it is being adapted * Proactively check, operate, and troubleshoot systems * Leverage recommended operations technology to complete and track routines Qualifications * Prior experience in a management role or similar experience required * Customer Service experience required * Fast food/quick service restaurant experience preferred * High School equivalent education level * Valid drivers license required * Proven ability to lead by example and ensure accountability from a team * Proven ability to problem solve and resolve customer concerns and/or complaints * Strong decision making and conflict resolution skills * Proven ability to set goals and set up plans to achieve them * Proven ability to work as a part of a team to achieve a common goal * Experience managing a P&L, food cost, and labor (ability to add, subtract, multiply, and divide accurately and quickly) * Excellent verbal, written, and communication skills * Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed * Must embody Domino’s Values; Do the Right Thing; Put People First; Create Inspired Solutions; Champion our Customers; and Grow and Win Together Additional Information PHYSICAL REQUIREMENTS Standing: * Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking: * For short distances for short durations Sitting: * Paperwork is normally completed in an office at a desk or table Lifting: * Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying: * Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing: * To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing: * Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending: * Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting: * Performed occasionally to stock shelves and to clean low areas. Reaching: * Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks: * Eye-hand coordination is essential. Use of hands is continuous during the day. * Frequent activities require use of one or both hands: Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. OTHER REQUIREMENTS Exposure To: * Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. * In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. * Sudden changes in temperature in work area and while outside. * Fumes from food odors. * Exposure to cornmeal dust. * Cramped quarters including walk-in cooler. * Hot surfaces/tools from oven up to 500 degrees or higher. * Sharp edges and moving mechanical parts. * Varying and sometimes adverse weather conditions when delivering product, driving and couponing. Sensing: * Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. * Depth perception. * Ability to differentiate between hot and cold surfaces. * Far vision and night vision for driving. Temperaments: * The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Clerk at the Homewood Suites in Virginia Beach, VA.. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Be friendly, thorough, accurate and efficient in performing Check-outs Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Responsible for greeting every guest with a smile and positive attitude., • Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people., • Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis., • Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area., • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers., • Pay rate $15.00 Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 20 lbs occasionally., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • Employee discount, • Flexible schedule, • Parental leave, • Referral program