EBT Specialist/Assistant Farmers Market Manager
2 days ago
Hayward
Job DescriptionSalary: $20.71-$23.37, expected hourly rate of $21 per hour Position Title: EBT Specialist/Assistant Farmers Market Manager Reports To: Market Manager Supervision Requirements: None Hours: Part-time, hourly, non-exempt status, every Saturday Salary Range: $21 per hour BACKGROUND The Agricultural Institute of Marin is an educational 501(c)(3) nonprofit organization headquartered in San Rafael, California. AIMs mission is to educate, inspire, and connect communities, farmers, and producers to create a healthy, Earth-friendly, equitable local and regional food and agricultural system envision a responsible food and farming system that is environmentally beneficial, economically viable, and socially just. AIM serves 400+ farmers, food purveyors, and artisans from 40 California counties who participate in AIMs Certified Farmers Markets in the cities of Hayward, Newark, Oakland, Point Reyes, San Rafael, and San Francisco. AIM also provides hands-on and virtual education programs to thousands of children and adults, operates a farm audit program, runs a mobile market for older adults and underserved communities, and operates CalFresh/EBT and Market Match services to create a healthier, equitable food system across the San Francisco Bay Area. JOB DESCRIPTION The Agricultural Institute of Marin is seeking a dedicated part-time EBT Specialist/Assistant Farmers Market Manager for our year-round farmers markets that occur every Saturday at the Hayward Farmers Market. The EBT Specialist/Assistant Farmers Market Manager assures the smooth operation of the farmers market by assisting the Market Manager in setup and breakdown of the market and by providing excellent customer service in the Information Booth, particularly in regards to AIMs nutrition access programs. This is an entry-level position with potential for a career pathway in farmers markets operations, agricultural education, or local food systems strategies. ESSENTIAL DUTIES AND RESPONSIBILITIES • Assist Market Manager with site setup and breakdown, including AIM equipment, signage, information booth, restrooms, entertainment, caf seating and stations., • Facilitate AIMs EBT program by processing card transactions, distributing tokens for eligible purchases and maintaining accurate records and providing guidance to volunteers., • Provide excellent customer service at the Information Booth, answering questions, resolving concerns, and promoting market programs., • Support overall market operations as directed by the Market Manager., • Maintain positive relationships with Market Participants, Customers, Staff and Community Partners. QUALIFICATIONS • 21+ years old with valid CA drivers license and clean driving record, • Able to lift up to 50 lbs and load/unload market equipment, • Strong communication, problem-solving, and organizational skills, • Calm, detail-oriented, and able to multitask in a fast-paced environment, • Self-starter with outgoing, sunny personality with a sense of humor, • Self-motivated, energetic, and team-oriented with a positive attitude, • Reliable, punctual, and committed to working Saturdays and Sundays, • Interest in food, farming, and local food systems, • Comfortable driving short distances to place/remove market signage HIGHLY PREFERRED QUALIFICATIONS • Bilingual Spanish or Chinese Speaking PHYSICAL REQUIREMENTS/DEMANDS This position requires regularly lifting 50+ lbs, when setting up and breaking down the market, primarily when: • Unloading and loading of market equipment from/to the truck (tables, chairs, canopy, canopy weights, Portable ATM machine, cones, barricades, A-frames, market signs) for customer service information booth/caf areas, • Setting up and breaking down market equipment at information booth and in caf areas, • Disposing of garbage, compost, and recycling, • Ability to maintain clean and sanitary conditions, in a busy environment, • Sitting, walking, standing, twisting and bending for extended periods of time DIVERSITY AND INCLUSION • AIM embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. AIM EMPLOYEE EXPECTATIONS: • Adhere to all AIM Health and Safety policies and procedures, as well as those related to the rules and regulations as they pertain to our customers and vendors., • Administer duties as defined by the AIM performance review plan within the required deadlines., • Attend required meetings and trainings as assigned., • Follow all administrative organizational policies and procedures., • Must maintain strict confidentiality related to vendors, staff, Board and other AIM information.