Licensed Esthetician Team Lead
9 days ago
Delray Beach
Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Free uniforms, • Health insurance, • Paid time off, • Vision insurance, • Wellness resources, • Opportunity for advancement Position Overview The Esthetician Team Lead is a working leader who provides top-level services while mentoring, supporting, and motivating the esthetics team. You will act as a resource for clinical excellence, product knowledge, and service consistency, partnering with spa management to drive performance, education, and guest satisfaction. Key Responsibilities Client Care & Services • Deliver exceptional facial and skincare services to members and guests, • Design and recommend personalized, progressive treatment plans aligned with client goals, • Educate guests on home care, retail products, and service enhancements, • Consistently meet or exceed service and retail performance expectationsTeam Leadership & Support, • Serve as a lead resource for estheticians regarding services, protocols, and product knowledge, • Support onboarding, coaching, and ongoing skill development of the esthetics team, • Lead by example in professionalism, service quality, and guest experience, • Partner with management to reinforce standards, policies, and performance expectations, • Encourage team engagement, accountability, and a positive spa cultureTraining & Performance, • Participate in and assist with hands-on training, workshops, and webinars, • Support education initiatives, including new services, devices, and retail launches, • Assist in tracking team progress toward sales, upgrade, and membership goalsOperations & Environment, • Help maintain cleanliness, organization, and professionalism of treatment rooms and common areas, • Ensure adherence to state regulations, safety standards, and brand protocols, • Current Florida Esthetician License, • Proven strong retail and in-room upgrade performance, • Leadership mindset with the ability to coach and support peers, • Knowledge of facial services, advanced skincare treatments, and product lines, • Active professional liability insurance, • Competitive compensation: hourly wage plus commission, • Leadership growth and career advancement opportunities, • Ongoing education and training through Education on Demand platforms, • Flexible scheduling, • Positive, professional, and team-focused work environment, • Incentives and sales contests