Route Security Specialist
hace 29 días
Des Plaines
Job DescriptionJob Title: Route Security SpecialistLocation: IllinoisEmployment Type: Full-time, On-site As a route security specialist you will travel to location serviced by Elite Gaming LLC and service video gaming terminals as well as redemption terminals. Requirements: • 21 years or older, • High School diploma or GED equivalent, • Valid drivers license, • Terminal handlers license or willingness to submit an application for one(please note there is an extensive background check to receive a license) which we will assist in.Preferred Qualifications:, • PERC card, • FCC card, • Former Military/LEO, • Aspiring LEO'sPay range varies based on experience and qualifications Employee Responsibilities for Cash Handling and Slot Machine Collections1. Preparation and Security • Verify identification and sign in at designated collection areas before starting the collection process., • Retrieve required tools, keys, and access cards securely., • Conduct pre-shift checks to ensure all equipment and cash handling tools are accounted for and in proper working order., • Follow security protocols, including operating in pairs or teams during cash handling to minimize risk and ensure accountability.2. Slot Machine Collections, • Collect cash and tickets from slot machines in accordance with the organization's schedule and procedures., • Use the proper collection cart or secured bag for transporting cash and other assets., • Record slot machine numbers and the amounts collected accurately in a log or collection system., • Ensure all slot machines are securely locked after collection.3. Cash Handling, • Follow standard counting procedures in a secured count room to reconcile amounts collected with system records., • Operate cash counting machines or manual counting processes with precision and care., • Bundle and record currency and tickets according to company standards., • Verify and report any discrepancies between expected and actual cash amounts immediately.4. Compliance and Documentation, • Adhere to all gaming commission regulations and organizational policies for handling cash and financial assets., • Complete and sign required documentation for accountability, including cash reconciliation forms and transfer logs., • Report suspicious activities, such as tampering with slot machines or irregularities in cash amounts, to a supervisor immediately.5. Security and Fraud Prevention, • Maintain confidentiality regarding all cash amounts, machine contents, and internal processes., • Be vigilant for signs of fraud, theft, or tampering during the collection process., • Handle cash and tickets in a manner that prevents loss, theft, or damage., • Have situational awareness at all time., • Move quickly in transitional spaces.6. Customer Interaction, • Maintain a professional demeanor while working in public areas., • Politely direct customers with questions about slot machines to the appropriate staff or departments.7. Team Collaboration, • Coordinate with other team members and supervisors to ensure smooth and efficient cash handling operations., • Participate in regular training on cash handling procedures, security protocols, and compliance updates.8. Reporting and Escalation, • Immediately report equipment malfunctions, shortages, overages, or security concerns to the appropriate authority., • Provide detailed incident reports when required.9. Cleaning and Maintenance, • Ensure slot machine collection bins and cash-handling tools are cleaned and maintained in accordance with company policies., • Report any physical damage to machines or collection equipment to the maintenance team.10. Adherence to Safety Standards, • Follow ergonomic practices when handling heavy cash bags or machines., • Abide by workplace safety regulations to prevent injuries or accidents.