Bell/Valet Attendant - $12-$14 plus tips
hace 17 días
Wrightsville Beach
Job Description ABOUT OUR ROLE The Bell/Valet Attendant (Valet Runner) is responsible for supporting guest arrivals and departures by parking and retrieving vehicles, assisting with luggage, and maintaining smooth front drive operations. This role also supports operational needs such as moving employee vehicles and assisting with general property flow. We are hiring a mix of Full-Time, Part-Time, and Seasonal associates for this position. The Bell/Valet Attendant reports to the Valet Supervisor and Valet Manager and works closely with the Front Office team to ensure a seamless guest experience. ABOUT OUR VALUES We believe in guiding the adventure, saying yes to possibilities, and working together as one team. With excellence at our core and a touch of magic in every detail, we create experiences that are authentic, elevated, and unforgettable. ESSENTIAL FUNCTIONS • Greet guests warmly upon arrival and departure, • Safely park and retrieve guest vehicles in a timely manner, • Run luggage to and from guest rooms during check-in and check-out, • Assist guests with directions, property information, and general inquiries, • Move employee vehicles as needed to support parking flow, • Maintain organized vehicle flow and traffic control in the front drive, • Issue valet tickets and properly log vehicle information, • Ensure all vehicles are handled with care and professionalism, • Maintain cleanliness and organization of valet podium, luggage carts, and work areas, • Communicate effectively with supervisors and team members, • Report vehicle damage, safety concerns, or guest issues immediately, • Adhere to all safety and operational procedures QUALIFICATIONS • Previous valet, bell, or hospitality experience preferred but not required, • Strong guest service skills and professional demeanor, • Ability to work in a fast-paced, high-volume environment, • Excellent communication and teamwork skills, • Valid driver’s license with clean driving record, • Ability to safely operate automatic and manual transmission vehicles (if applicable), • Flexible availability including AM/PM shifts, weekends, holidays, and peak seasonal periods PHYSICAL REQUIREMENTS • Ability to stand and walk for extended periods (up to 8+ hours per shift), • Ability to run or jog short distances when retrieving or parking vehicles, • Ability to lift, carry, push, and pull up to 50 pounds (luggage, equipment, etc.), • Ability to bend, stoop, kneel, crouch, and reach frequently, • Ability to enter and exit a wide variety of vehicles, including low-profile and oversized vehicles, • Ability to work outdoors in varying weather conditions (heat, cold, rain, wind, etc.), • Ability to tolerate vehicle exhaust and moderate traffic exposure, • Manual dexterity sufficient to handle keys, tickets, handheld devices, and radios, • Visual acuity to operate vehicles safely and monitor surroundings, • Hearing ability to communicate effectively in a high-traffic environment ABOUT OUR BENEFITS Company Benefits and Perks Full Time Part Time Seasonal Medical (with company contribution) Eligible Dental (with company contribution) Eligible Vision (with company contribution) Eligible Paid Time Off Eligible 401(k) (with company match) Eligible Eligible Sick Time Eligible Eligible Employee Dining Discounts Eligible Eligible Eligible Employee Marketplace Discounts Eligible Eligible Eligible SCHEDULE Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays. PAY RATE $12-$14 plus tips JOB STATUS Seasonal or Regular, and Full Time or Part Time FLSA Non-Exempt EQUAL EMPLOYMENT OPPORTUNITY Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws. If you require assistance or an accommodation due to a disability, please inform us during your application process. The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.