Service coordinator jobs in White Plains, New York - Page 3Create job alerts

Job Description 1. Qualifications: · High School Diploma · Experience in the area of facility sanitation and minor maintenance repairs · Ability in new construction as well as building repair/maintenance · Valid NYS Drivers License 2. Accountability Accountable to the Coordinator of the Facilities Maintenance Department 3. Responsibilities · Paint as needed, drywall · Maintain log on company vehicle used for off-site work (mileage) · Safe and proper use of all Agency tools and equipment · Submit all bills and paperwork for material purchases to supervisor · Basic repair in plumbing, carpentry, electrical and roof work as well as floor and wall tile ceramic and vinyl. · Clean as needed 4. General Responsibilities: · Snow removal as needed · Maintain campus, group homes, Day Hab and Annex buildings · Access any safety issues · Follow instruction of supervisor · Work as part of a team to help repair, maintain a safe and clean environment for students/consumers · Assumes other responsibilities as assigned. 5. Physical Responsibilities ·Sitting, standing, bending, lifting, and moving intermittently during work hours ·Must be able to cope with the mental and emotional stress of the position ·Must possess sight and hearing senses, or use prosthetics that will enable these senses to function adequately so that the requirements of the position can be fully met ·Must function independently, have personal integrity, be flexible and able to work effectively with other personnel ·Must be in good general health and demonstrate emotional stability Work Location: In person #ZR Company DescriptionWe are a dynamic and diverse group making a difference in the lives of people with autism and other developmental disabilities. We seek team members that are passionate and committed to service. We offer ongoing training to our employees in order to provide opportunities for growth. Please take a look at our career opportunities, whether you are looking for the next step in your career, or are just starting out.We are a dynamic and diverse group making a difference in the lives of people with autism and other developmental disabilities. We seek team members that are passionate and committed to service. We offer ongoing training to our employees in order to provide opportunities for growth. Please take a look at our career opportunities, whether you are looking for the next step in your career, or are just starting out.

As a Customer Relations Coordinator, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.

Job Description Join Performance Optimal Health as a Front Desk/Healthcare Coordinator. At Performance, we take a holistic approach to health and recovery, striving to empower clients to live better lives. Through our services, based on the Four Pillars of Optimal Health—exercise, nutrition, recovery, and stress management—we tailor care to the unique needs of each client. Our highly trained professionals and commitment to quality care make the client journey our priority. With over 20 years of experience across Connecticut, New York, and Naples, Florida, we are excited to expand and grow our Practice Coordinator Team. As a Front Desk/Healthcare Coordinator, you will play a vital role in the client experience, blending administrative expertise and exceptional hospitality to create a seamless and welcoming environment for clients and colleagues alike. You will report to the Practice Manager and collaborate with teams across physical therapy, wellness, and billing. Cornerstones Performance Optimal Health is driven by five main cornerstones that guide all actions and decisions: • We care from the core, • We sweat the small stuff, • We are teachers & scholars, • We take ownership, • Act as a brand ambassador, well-versed in our history, services, brand standards, programs, and pricing., • Manage first impressions, including greeting clients, providing site tours, answering phone calls, and responding to email requests., • Ensure client preparedness for appointments by verifying insurance benefits, collecting co-payments, and updating records in electronic medical record (EMR) systems., • Address client inquiries, feedback, and concerns promptly, escalating when necessary., • Perform general administrative tasks such as data entry, scheduling, and document management (print/fax/scan)., • Promote additional services and products to enhance client engagement with the Performance Optimal Health model., • Maintain a clean, organized, and welcoming workspace with attention to detail., • Collaborate cross-functionally with all departments to ensure efficient operations and a high-quality client experience., • Utilize and manage data in customer relationship management (CRM) and EMR systems (e.g., Optimis, Duxware) with accuracy., • Communicate professionally with clients, clinical staff, and internal teams using Microsoft Teams and other channels. Qualifications: • Exceptional customer service skills and a passion for client care., • Strong organizational, analytical, multitasking, and communication abilities., • Experience with Apple and Windows products, Microsoft Teams, and relevant software., • Familiarity with EMR and CRM systems., • Ability to manage multiple situations with poise and confidence., • Associate degree in a related field., • Experience with Mindbody Online, Optimis, or Duxware systems. Benefits at a full-time status: • Medical/Dental/Vision, • 401K+ Match, • Growth potential within the organization., • Access to facilities at all locations., • Internal and external discounts., • Fun atmosphere This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

Job DescriptionBenefits: • Dental insurance, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • 401(k), • Competitive Compensation Responsibilities • Collaborate with physicians, patients, families, and healthcare staff, • Coordinate a variety of healthcare programs, • Develop individualized care plans, • Educate patients on their healthcare options, • Create goals and monitor progress toward goals, • Recruit and train staff, • Build schedulesQualifications, • Previous experience as a Treatment Plan Coordinator or in a similar position is preferred, • Strong problem-solving and organizational skills, • Ability to manage multiple projects or tasks and prioritize appropriately, • Ability to work in fast-paced situations and make sound decisions quickly, • Excellent interpersonal skills and high level of compassion, • Strong verbal and written communication skills, • Financial literacy with lending platform experienceLongevity Benefits, • 401(k) with matching following 1 year of employment, • Accrued paid time off with years of service

Job Description Reports To: Program Director of Children’s Advocacy Services Program: Cross Systems Unit Location: Westchester County Department of Social Services - White Plains, NY Hours Per Week: 35 FLSA Status: Full Time, Non-Exempt Salary Range: $54,000-$58,000 Summary Description: The Cross Systems Unit provides community-based care coordination services for children ages 10 to 18 who have behavioral health issues that have led to psychiatric hospitalization or have put the child at risk for an out-of-home placement. The Individualized Care Coordinator (ICC) is responsible for coordinating the development and implementation of an individualized, community-based plan of social, emotional, and medical services for children and adolescents who have a serious emotional disturbance. The work focuses on preventing out of home placements, emergency room visits, and psychiatric hospitalizations. The Individualized Care Coordinator (ICC) is a planning and problem-solving position that in collaboration with the Department of Social Services overcomes obstacles faced by the client such as system rigidity, fragmented services, under-utilization of services and lack of accessibility to certain services and resources. In contrast to traditional case management approaches, which are often tied to single clinical disciplines or to a single service system, ICC’s are intended and empowered to cut across organizational and disciplinary boundaries. Responsibilities: • Provide outreach to engage children and families who are eligible for the program., • Conduct a comprehensive, strengths-based assessment of the child and family and their service needs., • Develop a child and family specific service plan in collaboration with each family., • Assist families in securing identified services and advocating to other systems for the provision of these services in an individualized and collaborative manner., • Facilitate the creation of a support network for each child and family; convene regular meetings of the family and monitor progress towards jointly developed service goals., • Facilitate ongoing communication among the child, family and community providers., • Provide crisis intervention and stabilization to children and families in the program as needed., • Develop knowledge of and positive relationships with the multiple systems serving families and youth in Westchester County., • Document client progress and maintain a permanent record of client activity according to established methods and procedures., • Practice with a person-centered, trauma-informed philosophy in alignment with the values of Greater Mental Health of New York., • Other designated or related duties. Competencies: • Must be knowledgeable of mental health diagnoses, suicide assessments, and psychopharmacology., • Familiarity with and ability to use an Electronic Health Record system., • Experience in understanding family systems based on diversity of cultural and ethnic backgrounds., • Highly organized, detail-oriented, and self-motivated. Key Performance Indicators (KPIs): • ICC is expected to complete documentation in a timely manner, as per DSS contract and agency’s standards., • ICC is expected to visit families a minimum of two times per month as per DSS contract requirements. Requirements: • The Individualized Care Coordinator must have a Bachelor’s Degree in the human service field and two years of experience in providing direct services or linking children to a broad array of services or a Master’s Degree in the human service field with one year of experience., • Strong computer knowledge: typing, communication tools, scheduling tools and web browsers., • Familiarity with and ability to use an Electronic Health Record system., • Must be reliable and able to work independently and understand the importance of maintaining confidentiality., • The Individualized Care Coordinator must have and maintain a valid Driver’s License with a driving record that is satisfactory to our insurance carrier., • The Individualized Care Coordinator must maintain current New York State Defensive Driving certification., • The Individualized Care Coordinator must be cleared NYS Justice Center through fingerprinting for a Criminal History Records search., • The Individualized Care Coordinator must be cleared by the Justice Center for the Protection of People with Special Needs Staff Exclusion List (SEL) and the New York State Medicaid Exclusion List., • The Individualized Care Coordinator must be cleared by the NYS Office of Children and Family Services (OCFS) for instances of child abuse and/or neglect., • The Individualized Care Coordinator must be legally eligible to work in the United States without sponsorship., • Fluency in English (Reading, Writing, Speaking)., • Fluency in Spanish preferred but not required., • Strong computer knowledge: typing, communication tools, scheduling tools and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Must be able to meet with families when youth are out of school during after-school hours., • This is a mobile position requiring field work., • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job DescriptionSalary: $23 - $24 per hour Company Overview:Empowering Health, Enriching Lives: True Cares Enduring Mission At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers health and enriches lives. Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish best. Hence, we endeavor to make this sanctuary a haven of health and happiness. We pledge to create a nurturing environment where our clients and their families feel heard, valued, and supported. Our highly trained and empathetic professionals are not just caregivers but partners in the pursuit of well-rounded wellness. With a focus on open communication, collaboration, and respect, we forge lasting relationships that transcend the boundaries of traditional healthcare. Our mission is to be a guiding light, illuminating the path toward optimal health and well-being. As we navigate challenges and triumphs together, we remain resolute in our dedication to uplifting lives, one compassionate interaction at a time. At True Care, we don't just offer home healthcare we offer hope, healing, and a brighter tomorrow. Position Title: Weekend Home Care Scheduling Coordinator Location: Saturday & Sunday, 2pm - 10pm, onsite at White Plains, NY Job Summary: The Weekend Home Care Scheduling Coordinator is responsible for coordinating caregiver placement and visit confirmations between the Home Health Aides and our patients during the weekends. Responsibilities include creating and maintaining staff schedules, confirming attendance, and communicating with the caregivers, patients, and their families while adhering to True Cares policies and procedures. He/she works to provide coverage and assistance to the Coordination Department for any and all staffing needs. Key Responsibilities: • Strategically coordinate placement of services between clients in their homes and the caregivers on HHAeXchange, • Assist the weekday Coordinators with any staffing challenges that can occur during the weekend, • Assist the Team Lead with coverage, • Communicate openly with other staff in the department regarding scheduling, availability, attendance, and larger-scale issues, • Ensure documentation is being updated for all of our caregivers and patients in HHAeXchange, • Verify caregivers attendance daily ensuring they are attending their scheduled cases and be able to prioritize staffing cases for no-shows, call-outs, or any missed visits based on the patients needs of care, • Handle and respond promptly to incoming calls, emails, or faxes from physicians, contracts, or clients requesting report status and/or information; communicate with contracts for patient status, • Communicate with patients and their families regarding appointment scheduling, physician plan of care, appointment changes, no shows and/or cancellations, • Maintain and document communication with all caregivers in HHAeXchange; coordinate the caregivers schedules and maintain a schedule of all services per month, • Verifies billed services against requested services, • Maintain patient confidentiality and privacy with dignity and respect, • Manage phone calls in a supportive, reassuring manner for patients, families, physicians, and others Job requirements: • High School diploma/ GED equivalent, • Knowledge of HHAeXchange is highly preferred, • Bilingual Fluency in Spanish, • Strong interpersonal and communication skills, • Able to deal with difficult or sensitive situations in person or on the phone, • Excellent customer service having empathy and patience in working for the elderly population, • Able to multitask and work in an extremely fast paced environment, • Ability to maintain a professional demeanor when handling issues

Job Description The Coordinator of Electronic Health Records (EHR) is responsible for the implementation, functioning, maintenance and monitoring of Opengate's electronic health records systems. This position coordinates and facilitates the agency's EHR systems including the routing of documentation, managing access rights, tracking entries, auditing system use and documenting any breaches. This is a full-time position with on-call responsibility. This position is on-site in Hawthorne, NY. Essential Job Functions • Provide support and training to program staff as needed to ensure Life Plans, Staff Action Plans, IPOPS, etc. are transcribed correctly into the EHR system., • Research, investigate, retrieve and assimilate information necessary to provide and maintain electronic health records., • Maintains, monitors and audits information in the EHR system and addresses issues as needed., • Maintain agency-wide EHR record systems by establishing and maintaining the database, document files, archiving and retrieval systems., • Prioritize and address access requests in a timely manner., • Assists with the conversion and transfer of paper records into the agency's EHR system., • Address EHR questions and issues to ensure timely resolution., • Develop agency curricula for EHR training, providing orientation training, on-going training and technical support to users as needed., • Generate reports as requested for purposes of quality improvement and/or billing., • Assists in the investigation of billing errors as needed., • Monitor HER systems to ensure continuity and consistency., • Monitors for Artificial Intelligence (Al) with respect to use and decisions., • Follows federal, state and local governmental regulatory guidelines pertaining to a safe, healthy and clean work environment, reporting health and safety concerns to the supervisor., • Bachelor's degree required., • A minimum of two (2) years of experience in a data specialist/records management position, three (3) years preferred., • Advanced proficiency in Microsoft Office applications, electronic health records systems, with strong computer skills and the aptitude to learn new software., • Ability to exercise good judgment and maintain confidentiality of sensitive information., • Strong attention to detail, with strategic and critical thinking skills., • Must have excellent written and verbal communication skills, time management, and organization skills., • Ability to work in a professional office environment for extended periods of time, routinely using standard office equipment., • Ability to lift, push and pull up to 50 pounds, as well as bend, kneel and crouch as needed. Salary Range: $65,000 - $70,000. Compensation will be commensurate with job qualifications and work experience. Opengate is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, creed, national origin, ancestry, age, marital status, domestic or civil union partnership status, affectional or sexual orientation, gender identity, genetic information, transgender status, predisposing genetic characteristics, familial status, education, domestic violence victim status, or any other characteristic protected under federal, state, or local law. The Company promotes inclusion and acceptance of all protected classes. In order to promote and maintain a community culture, employees hired to work at Opengate must legally reside and perform their work in the state of New York, New Jersey, Connecticut, or Pennsylvania

Job DescriptionHR Coordinator, HRBP Benefits7-Month Temporary Assignment Position: HR Coordinator, HRBP Benefits Employment Type: Temporary (7-Month Assignment) Schedule: Full-Time, On-Site, Monday - Friday, Business Hours Compensation: $28 - $31/hour About This RoleMadison Approach Staffing is recruiting an organized and detail-oriented HR Coordinator to support the HR Business Partner team at our healthcare client for a 7-month assignment. This dynamic role combines administrative excellence, vendor management, and customer service in a fast-paced healthcare environment. If you thrive in a multifaceted HR role where no two days are the same, and you're looking to gain comprehensive healthcare HR experience, this opportunity is perfect for you! Position OverviewAs the HR Coordinator supporting the HR Business Partner team, you'll be the operational backbone ensuring smooth day-to-day HR functions across multiple facilities. From managing vendor relationships to coordinating new hire orientations and handling employee inquiries, you'll touch every aspect of the HR employee lifecycle while building valuable relationships with hiring managers and departments. Key ResponsibilitiesCustomer Service & Employee Support • Deliver exceptional customer service to internal and external candidates, hiring managers, and leadership, • Manage and respond to ASKHR inbox daily for assigned campus locations, • Serve as primary point of contact for HR inquiries and issue resolution, • Build and maintain strong relationships with hiring managers and departments across all facilities, • Provide front desk coverage and reception support as neededVendor Management & Contracted Staffing, • Verify credentials and licenses for contracted services within vendor management system (B4 Health), • Create requisitions and contracts for contracted staff requests within B4 Health system, • Establish contracted staff profiles in Kronos timekeeping system, • Maintain daily communication with departments and staffing agencies, • Coordinate contracted staffing needs across multiple departmentsNew Hire & Employee Lifecycle Support, • Assist HR Business Partner team with preparation and follow-up for new hire orientation programs, • Send email communications for 5/45 day surveys, 90-day performance evaluations, and exit surveys, • Track and manage non-productive hours reporting, • Support onboarding processes and ensure smooth employee transitionsReporting & System Administration, • Generate and analyze reports from B4 Health and Symplr Performance systems, • Provide user maintenance including password resets and account troubleshooting, • Assist with system updates and data integrity across HR platforms, • Support HR technology initiatives and process improvementsSpecial Projects & Additional Duties, • Participate in special projects and initiatives as assigned, • Support HR Business Partner team with ad hoc requests and departmental needs, • Contribute to continuous improvement of HR operations and processesWhat You'll NeedRequired Experience & Skills, • Proven administrative or HR coordination experience, • Excellent written and verbal communication skills with ability to analyze, explain, and present data effectively, • Strong multitasking abilities with demonstrated capacity to manage competing priorities, • Exceptional attention to detail with strong problem-solving and critical thinking skills, • Microsoft Office Suite proficiency including Word, Excel, PowerPoint, Outlook, and Access, • Ability to work independently while collaborating effectively with cross-functional teams, • Customer service mindset with professional demeanorEducation, • Associate's Degree required, • Bachelor's Degree preferredIdeal Candidate Profile, • Self-motivated with strong organizational skills, • Adaptable and comfortable in fast-paced healthcare environment, • Tech-savvy with ability to learn new HR systems quickly, • Relationship builder with excellent interpersonal skills, • Discreet and professional when handling confidential information, • Proactive problem-solver who anticipates needs

Job Description The Incident Management Specialist is responsible for assisting the Incident Management Coordinator to oversee the safety and welfare concerns of the people we support including allegations of neglect or abuse, financial exploitation and errors in care provided, as per OPWDD Part 624 and 625 regulations. Essential Job Functions: • Investigates incidents and allegations of abuse as per Part 624 regulations and completes all necessary documents and follow up requirements., • Conduct investigations as needed regarding incidents relating to Corporate Compliance, Code of Conduct and HIPAA laws and regulations., • Supports the Incident Management Coordinator with reporting, documentation, and training for both internal and Justice Center investigations., • Assists to facilitate compliance and the timely maintenance of IRMA (Incident Report and Management Application) RIA (Restrictive Intervention Application) application within IRMA, and the Justice Center WSIR (Web Submission of Incident Report)., • Assists with inputting, maintaining and monitoring of incident reporting data management and documentation as per Parts 624 & 625 (in tandem with OPWDD IRMA, Justice Center, WISR online tools)., • Assists to facilitate the timely implementation of corrective action plans relating to incidents and allegations., • Gathers data for inputting and trending and participates in compliance monitoring, • Assists with preparing data for incident trends, reporting and follow up., • Assists with insuring appropriate documents are in place for ICC and HRC., • Must be an OPWDD approved investigator and able to conduct initial internal investigations for all incidents involving the Justice Center., • Facilitates that Opengate’s programs conform to Opengate’s policies and procedures., • Facilitates that Opengate’s programs follow federal and state governmental regulations and policies., • Performs targeted audits as directed., • Assists departments in the development of Plans of Corrections as directed., • Monitors that the interests of the residents are being pursued and that their rights are being protected., • Input & monitor investigatory updates/ uploads into the state incident management system and communicate them to the state agency., • Data compilation, review, analysis and reporting for routine and special projects/initiatives., • Participates on committees as assigned., • Demonstrates knowledge of and loyalty to the Opengate, Inc. mission, vision, and values., • Follows federal, state and local governmental regulatory guidelines pertaining to a safe, healthy and clean work environment, reporting health and safety concerns to the supervisor., • Identify and report any substantial Compliance Risks to the CCO or CEO., • High School diploma required, associate’s degree in human or social services preferred., • Minimum of 2 years of compliance/quality improvement, utilization or program review, and/or administrative experience., • Knowledge of state and federal regulations as they pertain to Health Care Providers and operators of OPWDD services and the New York State Justice Center., • Minimum of 3 years of experience with OPWDD systems such as WSIR, IRMA, etc., • Strong organizational, written and verbal communication skills. This position operates in a professional office environment. The role routinely uses standard office equipment and requires the ability lift, push and pull in order to perform general office duties such as filing. This would require the ability to move files, open filing cabinets and bend or stand as necessary. Hourly Rate: $28.00 - $30.00 Compensation will be commensurate with job qualifications and work experience Opengate is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, creed, national origin, ancestry, age, marital status, domestic or civil union partnership status, affectional or sexual orientation, gender identity, genetic information, transgender status, predisposing genetic characteristics, familial status, education, domestic violence victim status, or any other characteristic protected under federal, state, or local law. The Company promotes inclusion and acceptance of all protected classes. In order to promote and maintain a community culture, employees hired to work at Opengate must legally reside and perform their work in the state of New York, New Jersey, Connecticut, or Pennsylvania.

Job Description Privatus Care Solutions, a well-established provider of home care services, is searching for a full-time Scheduling Coordinator to join our Westchester County location. This position will require a detail-oriented team player that genuinely enjoys helping people, problem solving, and delivering top-notch customer service. We embrace a work environment that supports each other, shows appreciation on a regular basis, and laughs together every day! Working with our team you will: • Coordinate and manage the scheduling of private care services to our clients, • Develop relationships and interact with clients and caregivers on a daily basis The ideal candidate will possess: • Excellent communication skills, • Attention to detail, • Highly proficient computer skills, • Prior home care scheduling experience preferred Job Type: Full-time Pay: $25-27 per hour Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Schedule: • Monday to Friday Education: • Home care scheduling: 1 year (Preferred), • Scheduling CNAs/HHAs: 1 year (Preferred), • Scheduling RNs: 1 year (Preferred) Work Location: In office