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Job Description Overview The Program Manager is responsible for overseeing the daily operations and service delivery of residential and community programs supporting individuals with developmental disabilities. This role ensures consistent regulatory compliance, promotes a positive organizational culture, and upholds the agency’s mission and values. Working closely with the Executive Director and leadership team, the Program Manager leads staff, coordinates individualized supports, ensures quality outcomes, manages risk, and supports strategic initiatives, census development, and operational growth. Responsibilities • Oversee daily operations of sponsored residential services within the assigned region, ensuring high-quality, person-centered care., • Supervise and support regional program staff, including hiring, onboarding, training, evaluations, coaching, and professional development., • Routinely monitor service delivery through on-site observations, documentation audits, and staff performance reviews to ensure program integrity and compliance., • Ensure adherence to safety, health, licensing, and regulatory standards in all program environments., • Act as a liaison among individuals served, families, guardians, community partners, and internal departments to coordinate care and service delivery., • Identify and report incidents and potential risk situations promptly, ensuring timely and accurate documentation in compliance with regulatory requirements., • Collaborate with leadership to develop and implement budgets, monitor census forecasts, meet financial targets, and manage claims authorization., • Provide on-call support and respond to crises within the region to ensure continuity and quality of services., • Implement and track corrective action plans and compliance measures across regional teams to resolve service gaps and improve outcomes., • Represent the agency in professional meetings and community forums, promoting growth, public relations, and new business development., • Participate in data-driven leadership and growth planning meetings to develop strategies that support recruitment, staff retention, census, and service expansion., • Coordinate with other Program Managers to implement agency policy and revise protocols across residential service lines., • Assist in developing and maintaining timely, transparent communication across program and leadership teams., • Collaborate with the Executive Director and leadership team to support strategic goals, mitigate operational risks, and enhance service delivery., • Other duties as assigned. Qualifications • Bachelor’s degree in human services, social work, psychology, or a related field required., • A minimum of two (2) years of professional experience supporting individuals with intellectual and/or developmental disabilities (IDD), or in a related human services discipline., • Preferred: Experience in a supervisory, leadership, or program management role within the human services or disability services field., • Valid driver’s license, • Ability to communicate verbally and in writing., • Must have good organizational skills and attention to detail, proven supervisory skills, and be capable of working flexible hours, • Must be able to travel between service sites, staying overnight as necessary.

Job Description Job Title: Wellness Aide Department: Location Clinical Wellness Centre Lake Reports To: Operations Manager FLSA Status: Starting Salary: Non-Exempt $21.00 - $25.00 Position Summary: A Wellness Aide is responsible for performing routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing, and maintaining paper and electronic files, or providing information to callers. This position will also work as a Provider in our SafeCare program, maintaining a caseload of 10-15 sessions per week. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. • Use computers for various applications, such as database management or word processing., • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals., • Create, maintain, and enter information into databases., • Set up and manage electronic or paper filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material., • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions., • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs., • Maintain scheduling and event calendars., • Complete forms in accordance with company procedures., • Schedule and confirm appointments for clients, customers, or supervisors., • Make copies of correspondence or other printed material., • Complete the 4-day SafeCare Provider training course, and work with our SafeCare Coach for Provider Certification., • Prepare, compile, submit, and maintain accurate records, files, forms, statistics, and additional relevant information in accord with agency policy, licensing and/or funding requirements., • Review the Riverside County SafeCare contract for compliance with upload requirements and ensure session and contact notes are input as needed for contract compliance., • Review the Riverside County SafeCare contract for compliance with face-to-face and virtual sessions provided., • Conduct In-home or virtual SafeCare sessions with clients and their children., • Complete calls with social workers to provide client updates as needed., • Prepare materials for clients as needed for services., • Prepare monthly documentation regarding client session status., • Attend scheduled meetings and participate in team decisions and operations., • Adhere to Child Abuse and reporting requirements., • Must be relied upon regarding task completion and meeting deadlines without sacrificing accuracy, work quality, or customer service satisfaction., • Attend meetings and trainings when needed or requested. To perform the job successfully, an individual should demonstrate the following. • Communications- Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods; communicates professionally with clients and the public., • Cooperation- Establishes and maintains effective relations; inspires tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts., • Ethics- Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values; respecting client property and privacy; handling customer questions or complaints politely., • Planning/Organizing- Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans., • Problem Solving- Identifies and resolves problems in a timely manner; gathers and analyzes information successfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and must have reliable transportation. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function. • A Valid Driver's License Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees. Bilingual in Spanish preferred. Mathematical Ability: Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Compute rate, ratio and percentage, and draw and interpret bar graphs. Reasoning Ability: Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Proficiency in Microsoft Office; with emphasis on Excel, Word, and PowerPoint. Ability to learn and navigate our electronic medical records system. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and move around for work. The employee must be able to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Job DescriptionSalary: $28-35 Hourly DOE Clinical Supervisor Mid Tier (12 Units of Masters Coursework Required) In-Home, Community-Based, & Clinic Settings | Full-Time Hourly Rate: $28-$35 DOE + Monthly Bonuses About The Behavior Lab The Behavior Lab is a play-based ABA company that helps children with behavioral challenges, developmental delays, or Autism thrive through compassionate, individualized care. We work in homes, schools, clinics, and communities - wherever children need us most. Our team is supportive, collaborative, and passionate about making a difference.If you're a skilled BCBA looking to grow in a flexible, encouraging environment, wed love to connect. About the Role Were looking for a compassionate and experiencedClinical Supervisorto lead and support a team of dedicated behavioral health professionals. If you have a strong background working with children and individuals with developmental disabilities - and a passion for making a difference - this is your opportunity to play a key role in shaping high-quality, person-centered care. As a Clinical Supervisor, youll oversee clinical services, guide therapeutic strategy, and ensure our standards for care and documentation are met. This role blends leadership, mentorship, and hands-on clinical expertise to ensure our clients receive the care they deserve. Key Responsibilities • Supervise and support a team of clinicians providing behavioral health services to children and individuals with developmental disabilities., • Conduct clinical assessments and help design individualized treatment plans., • Oversee data collection and analysis to track patient progress and inform treatment decisions., • Ensure timely, accurate, and compliant documentation, including assessments, evaluations, and treatment records., • Collaborate with interdisciplinary teams to create effective, evidence-based treatment strategies., • Mentor clinical staff and provide training on behavioral therapy best practices., • Stay up to date with regulatory and organizational guidelines to maintain compliance across services. What Were Looking For Required: • Direct experience working with children in behavioral health settings is required., • A strong understanding of behavioral therapy techniques, especially for developmental disabilities., • Knowledge of medical records management and documentation standards., • Exceptional communication and collaboration skills., • Empathy, professionalism, and a client-centered mindset., • Completion of at least 12 units of a Masters-level program in a relevant field (e.g., psychology, counseling, social work). Preferred: • Proficiency in data-driven treatment planning and diagnostic evaluation., • Experience supervising RBTs or BTs, • Bilingual in English and Spanish Why Join Us? At The Behavior Lab, we believe work should be meaningfulandenjoyable. Were not your typical ABA agency - were a close-knit team that supports one another, celebrates wins (big and small), and believes in doing great workwithout burnout. Heres what makes us different: • Flexible schedule You choose your hours and manage your caseload your way, • Monthly bonuses We reward the impact you make, • Growth opportunities Clear path to Clinical Manager of Programs or BCBA, • Supportive team Weekly case consults and mentorship, • Fun culture Team socials, group chats, inside jokes, and real friendships, • Annual retreats Leadership and upper management enjoy retreats focused on connection, vision-setting, and recharging, • Full benefits package Health, dental, vision, 401(k) with match, and more, • Perks Paid time off, paid sick time, mileage + phone reimbursement Were proud to be an Equal Opportunity Employer. We believe diversity and inclusion make us stronger.

Job Description • Join Our Team of Highly Talented and Committed Clinical Professionals * Founded in 2014 in San Francisco Bay Area, Neogen Care’s vision is to transform the way healthcare is provided and received by patients in the home. We strive to improve the quality of your life with our team of specially trained nurses, therapists and reliable caregivers. As a leading provider of medical and non-medical home care services we will continue to contribute to the future of our community and support healthy lifestyles. Neogen Care is a will established Home Health Care agency with patients throughout the California Bay Area, greater Los Angeles, Ventura, San Diego, Orange, San Bernardino and Riverside counties. Our agency is fully partnered with Kaiser Permanente as our primary client. We share Kaiser's culture and vision to provide patient centered care with a strong focus on quality throughout our patient care operations. We have a strong compliance history of successfully passing CHAP surveys and client audits; and operate with ethics at the center of our Core Values. We are looking for a Certified Home Health Aide to join our fast-growing team. Become part of a notable company and help us achieve our goals! POSITION: Certified Home Health Aide (CHHA) TYPE: Part-time PAY: 30-35 per visit plus mileage reimbursements LOCATION: Riverside, CA and surrounding areas POSITION SUMMARY: The Neogen Care Certified Home Health Aide (CHHA) works closely with, and under the supervision of, a Licensed/Certified Clinician. CHHAs provide our patients with skilled services and assistance with basic daily activities. As a CHHA, you will use your skills and experience to assist activities which support skilled services to patients including checking temperature, pulse, and respiration rates and assisting with exercises or repetitive routines as prescribed by the clinicians. You will support other daily activities to include assisting patients with getting in and out of bed, dressing, grooming, hygiene, feeding, assistance with ambulatory transfers, and light housekeeping. Essential Functions: • Assist patients with personal care needs (bathing, mouth care, shampoo and hair care, transferring, dressing and undressing and ambulation) and provide housekeeping and therapy services to our patients in their home., • Plan and prepare nutritious meals and assist patients with feeding., • Assist patients with basic activities and daily living needs., • Measure and record patient’s temperature, pulse, respiration, and blood pressure when ordered and/or directed by the RN, therapist, Clinical Manager or personal care plan., • Work with other highly skilled clinicians via a multi- or interdisciplinary team approach., • 1 year of recent CHHA experience., • 1 year of recent CHHA experience with a home health agency., • Must have Current California Department of Public Health Home Health Aide Certification., • Current CPR/BLS certification., • Must be a licensed driver with vehicle, in good working order, that is currently registered and insured in accordance with state and Neogen Care requirements., • Strong skills in observation, verbal and written communication, problem-solving, basic math, Electronic Medical Record Software (Kinnser a plus), and basic computer skills to manage email, texts, employment record self-service, etc.

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This job description has been designed to indicate the general nature and level of work performed by employees within this classification. Employment with the College is “at-will” meaning that the terms of employment may be changed with or without notice, with or without cause, including, but no

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