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Job Description Do you thrive in creating memorable experiences while being both creative and strategic? Are you looking for a position where you can make a positive difference? We’re CCMC, a community management company specializing in large-scale communities. Our vision of revolutionizing the industry by inspiring a resident-centric focus is brought to life by our core values of Integrity, Respect, Service, and Community. About the Community: This premier community features a first-class clubhouse with weight and cardio rooms, meeting room facilities, and a large gathering area for kicking back. An award-winning heated swimming pool, basketball court, sport court, and tennis court complement this fantastic facility. Adjacent to the community center is a great family area with a large park. In this crucial role, you’ll: Play a key role in executing our company’s purpose statement: We build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people. Lifestyle Directors work with residents and community partners to create and facilitate connections through events, programming, and communications. What you’ll accomplish: • Creating, planning, promoting and executing a comprehensive community event and programming calendar for residents., • Working cohesively with the Communications Associate in developing content for the community communications – website, newsletters, promotional materials, social media accounts, etc., • Producing, maintaining, and following an annual budget for activity income and expenses, • Establishing and nurturing partnerships with local organizations and businesses to benefit residents and the overall community, • Overseeing the operation of the amenity center including rentals, • Developing and implementing general policies and procedures, • Administrative duties, • Creation, coordination and support for community clubs, groups, and committees, • Ability to create a strong, professional, and symbiotic relationship with the Board of Directors., • Qualified candidates must be able to work onsite at the community and work full-time hours Monday - Friday, with ability to work additional hours on some nights, weekends and holidays for events., • Qualified candidates must be self-motivated and able to work effectively with a resident board and committee members, as well as volunteers., • Candidates should have 3-4 years of professional experience in event planning, recreation programming, public relations or other related experience and 2 years of professional experience with creating and managing communications., • A Bachelors Degree or higher, ideally in recreation, communications, journalism or community development from an accredited college or university is preferred. The physical requirements can vary, but generally, they may include: • Mobility: Ability to walk the grounds long distances in various weather conditions., • Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds., • Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events., • Manual Dexterity: Skills in using technology, including computers and mobile devices. What we offer: • Comprehensive benefits package including medical, dental, vision, and life insurance, • Wellness program, • Flexible Spending Accounts, • Company-matching 401k contributions, • Paid vacation, holiday, and volunteer time, • Company-paid Short-term Disability, • Optional Long-term Disability, • Employee assistance program, • Optional Pet Insurance, • Training and educational assistance, • Perhaps most importantly, a service-oriented team who is dedicated to your success

Job Description JOB PURPOSE: Many of the larger communities will have a dedicated Groundskeeper who is responsible for maintaining all common areas and the grounds of each community in clean condition at all times. The Groundskeeper will also perform any minor landscaping duties that the landscaping contractor does not include in their responsibilities. PRIMARY DUTIES & RESPONSIBILITIES: Will always include those specifically assigned by the immediate supervisor · Providing excellent service to residents, guests, employees and contractors. · Cleaning and monitoring trash receptacle locations on property. · Cleaning all amenity areas including the clubhouse, model apartment, pool, sport courts and restrooms. · Clearing and removing debris from community grounds, breezeways and amenity areas. · Completing and assisting with minor work orders as directed by the Maintenance Supervisor. · Delivering resident correspondence and packages to units as requested. Daily/Weekly · Meetings: Meet with Maintenance Supervisor daily to review work orders and assignments. Communicate all maintenance concerns. Expect to receive a daily list of assignments and direction from Maintenance Supervisor. · Timekeeping: Keep a record of hours utilizing company provided forms/software. Obtain authorization to work overtime from Maintenance Supervisor or Community Manager. · Common Area Inspection/Pick-up: Pickup debris and pet waste and perform inspection of all areas daily, before the office is open for business. Always be diligent to look for maintenance issues. · Grounds Maintenance: Per schedule provided by Maintenance Supervisor, keep grounds maintained and free of debris. Always be diligent to look for maintenance issues. · Trash: Maintain trash receptacles to be clean and clear, always available for residents. Any back-ups, overflows, or malfunctions should be reported to Maintenance Supervisor or Community Manager immediately. Assist with City pick up, when necessary. · Pressure Washing: At direction of Maintenance Supervisor, perform pressure washing of common areas, walks and buildings. · Custodial/Cleaning: At direction of Maintenance Supervisor, perform sweeping, mopping, vacuuming, trash removal and other cleaning in interior common areas and units. · Workorders: Complete minor workorders as directed. Ensure 24-hour response policy. · Breezeway Cleanliness: Enforce trash standards on property. Report violations to Maintenance Supervisor so notices to residents can be issued. · Pool Maintenance: At the direction of Maintenance Supervisor, log and maintain pool chemicals daily, according to local code. · Logs: At direction of Maintenance Supervisor, maintain MSDS/OSHA/EPA logs in shop and office. Keep abreast of changes to MSDS sheets. · Maintenance Inventory: Inform Maintenance Supervisor of supplies needed. · Weekend Coverage: Per schedule provided by Maintenance Supervisor, provide coverage of common areas on weekends and Saturday afternoon cleans. Monthly/Ongoing · Scheduled Inspections: Review Preventative Maintenance Calendar on monthly basis. At the direction of the Maintenance Supervisor, perform following duties on a monthly basis: a. Landscape walk with Maintenance Supervisor b. Breezeway Inspections c. Safety and Trip Hazard Inspections · Monthly Safety Meeting: Attend a monthly safety meeting to stay informed of safety regulations and changes. Utilize meeting to communicate problems and get direction on better ways of doing things and improved cost control. · Equipment Inventory: Ensure proper equipment is kept in inventory. Report missing/broken equipment immediately to Maintenance Supervisor. Assist in the verification of inventory as directed. Advise Maintenance Supervisor of any needed equipment/supplies. · Education: Keep Maintenance Supervisor updated on education and certification needs. Ensure and required licenses and certifications are kept current. Move-Out/Move-In · Vendor Assistance: Work with vendors during process and provide input to Maintenance Supervisor regarding vendors’ status and adherence to schedule. · Unit Punch: Complete unit punch at the direction of Maintenance Supervisor. QUALIFICATIONS: · High degree of neatness and respect for property and landscape combined with a willingness and desire to learn. · Able to understand cleaning solution labels and use as instructed. · Ability to read and comprehend simple instructions, short correspondence, and memos. · Ability to write simple correspondence. · Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. · Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of weight measurement, volume, and distance. · Ability to apply common sense understanding to carry out simple one- or two-step instructions. · Professional and energetic demeanor resulting from previous landscape, maintenance, or housekeeping experience · Good customer service skills · Good communication and listening skills · Able to be an effective team player and interact well with others · Organized and detail-oriented · Patient, even-tempered and works well under pressure · Effective time management skills · Able to maintain confidentiality · Able to follow directions from a supervisor · Able to understand and follow posted work rules and procedures · Able to accept constructive criticism · Willing to work in all types of weather conditions · Able to work weekends or overtime as job requires EDUCATION AND EXPERIENCE REQUIREMENTS: · Less than high school education; or up to six months related experience or training; or equivalent combination of education and experience. · Broad-based experience in all phases of ground maintenance. Must be familiar with basic maintenance and minor repairs of small engines. OTHER AND/OR PREFERRED EDUCATION/EXPERIENCE: · None CERTIFICATES, LICENSES, REGISTRATIONS: · Valid driver’s license with proof of insurance. JOB PERFORMANCE AND SUCCESS FACTOR REQUIREMENTS: (These are the quantitative and qualitative measures that this role will be evaluated and held accountable for). Cooperation, Influence, Teamwork & Business Relationships – 25% □ Collaboration & Teamwork – 25% □ Cooperation – 25% □ Customer Service – 25% □ Internal/External Relationships – 25% Decision Making/Initiative – 25% □ Analytical & Problem Solving – 16.67% □ Decisive – 16.67% □ Practical Judgment – 16.67% □ Action-Oriented – 16.67% □ Adaptability & Flexibility – 16.67% □ Effort & Self Development – 16.67% Job Knowledge and/or Quality & Quantity of Work – 25% □ Job Knowledge – 25% □ Multi-tasking – 25% □ Work Quality – 25% □ Work Quantity – 25% Professional/Technical/Communication Skills – 25% □ Ethics & Values – 20% □ Integrity – 20% □ Reliability & Punctuality – 20% □ Time Management – 20% □ Verbal & Written Communications – 20% WORKING ENVIRONMENT AND PHYSICAL DEMANDS: Working Environment and Physical Demands: Check (□) one or more of the following that best describes the environment and types of exposures of the job: X Office environment X Outdoors environment □ Mechanical facility X Changing weather conditions □ Toxic or caustic chemicals □ Odors or fumes □ Electrical current X Loud machine/Equipment noise □ Above ground level □ Confining spaces Physical Demands: Check all that apply. Over 2/3 Time Between 1/3 and 2/3 Under 1/3 Walking X Sitting X Standing X Climb or balance X Lifting under 10 lbs. X Lifting over 10 lbs. X Reach with hands & arms X Stoop, kneel, crouch or crawl X X Talk or hear X Travel Outside the area X SUPERVISORY RESPONSIBILITY: Does this job have supervisory responsibilities? _____Yes __X__No

Job Description About the Brand: Malbon was born in Los Angeles during a transformative chapter in Stephen and Erica Malbon’s lives: parenthood. During this time, golf became more than just a game; it became a source of connection and purpose, providing a sense of grounding amidst a period of change. As their love for the sport deepened, they recognized both the beauty of its traditions and the opportunity to evolve them for a modern audience. Stephen and Erica sought to honor the heritage of golf while opening it up to a broader community, blending time-honored values with a fresh, creative spirit. Determined to push the game forward, they infused golf with the energy of fashion, music, art, and lifestyle sports. Their goal was to make golf inclusive and relevant to a new generation. About the Role: We are committed to finding exceptional talent to represent our boutique in Kierland Commons. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications: • Minimum Age: Must be at least 18 years old to align with company standards., • Comprehensive knowledge of golf, including technical expertise and awareness of current events in the sport, is required., • Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients., • Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence. Interpersonal Skills: • Golf Enthusiast - you're not only a fan of the sport but are on the course any chance you get! Your knowledge and interest expands far beyond just the players on tour and golf courses in your neighborhood. You are able to speak on the "fitting process", how to select the right golf ball and the impact a particular shaft on a club can have on a player's performance., • Customer-Centric - seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience., • Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients., • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap Perks: • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR su9awESTdq

Job Description About the Brand Bad Birdie makes premium apparel for the modern-day golfer who's not afraid to pull out a 3-wood from 270 and look good doing it. Our products deliver on style, function, and quality. We started our journey creating disruptive apparel with a vision to bring innovation to a space begging for inclusivity and style. We remain committed to pushing the boundary for what's possible by continually delivering inspiring apparel collections for men, women and youth who are taking the best game in the world to new heights. About the Role We are committed to finding exceptional talent to represent our boutique at Kierland Commons in Scottsdale. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications • Minimum Age: Must be at least 18 years old to align with company standards., • Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients., • Golf Requirements: Comprehensive knowledge of golf, including technical expertise and awareness of current events in the sport., • Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence. Interpersonal Skills • Customer-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience., • Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients., • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! LEAP Perks • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR tq7OA5GZa4

Job Description Why J.McLaughlin? J.McLaughlin was founded in 1977 by brothers Kevin and Jay McLaughlin with a mission to create an American Sportswear brand that offered two key components: classic clothing with current relevance and a retail environment that has a neighborhood feel. The J.McLaughlin brand has always been more about style than fashion: straightforward, unpretentious, and devoid of the superfluous. Our clothing is rooted in the tradition of sport, work, and play. With over 150 retail locations, each store is entirely unique, attentively designed to reflect the town's color, character, and architecture. This attention to detail extends to exemplary customer service and local philanthropic engagement. Our “Culture of Kindness” creates an environment with respect, politeness, consideration, and empathy that creates a family like atmosphere and focuses on giving back to the community. The company has an entrepreneurial spirit which fosters great experience and career opportunities, complemented with our great incentive benefits programs. Overview J.McLaughlin is a specialty American Sportswear and Accessories brand headquartered in New York. J.McLaughlin has the reputation for being “local and loyal”, building meaningful relationships within the each community and providing customers with highly personalized service. We are a growing company with a focus on our culture of kindness, cultivating an exceptional atmosphere in which to work and shop. We are looking for a highly motivated, results driven Sales Associate for our retail store, with a passion for classic American Sportswear and the ability to achieve goals and objectives while upholding the ideals and standards of the company. The ideal candidate should be sales driven and leads by example in building impactful relationships. As brand ambassadors, Sales Associates are the experts in taking care of clients, selling, and creating a unique shopping experience with new and existing customers. About the Role Essential Functions: • Act as the Brand Ambassador by embracing the company culture to develop and cultivate strong relationships with clients and our communities, • Provide exemplary client service to create a customer centric, friendly retail environment that fosters loyalty within our communities, • Drive sales by demonstrating extensive product knowledge and the ability to make appropriate suggestions to the client, • Utilize clienteling tools and outreach techniques to inform customers of upcoming events and when new product arrives Additional Job Responsibilities: • Support the store manager with operations by completing daily tasks and maintaining areas of responsibility, • Help create and maintain a culture of kindness that is client and team focused, • Maintain knowledge on current merchandise, pricing, and promotions to communicate to clients, • Utilize selling techniques to help overcome objectives and close a sale, • Understand sales plans, key metrics, and how they contribute to the store’s overall success, • Participate and take an active role in store events and trunk shows, continuing to build a reputation of being a local and loyal retailer, • Effectively use the POS system to collect accurate information and provide exemplary customer service, • Plan and prioritize daily tasks and ensure the customer is the top priority, • Assist the manager with merchandising the sales floor and replenishment while adhering to visual standards, • Answer customer questions, inquiries, and concerns to resolve customer issues in a timely manner, • Effectively communicate with customers, supervisors, peers, and other stores teams, • Take a collaborative approach, sharing best practices, ideas, and information with peers across all markets and build productive relationships, • Assist in the execution all direction from Retail Operations and the Corporate Office, • Maintain a clean and organized sales floor, stock room, and common areas to ensure a welcoming environment, • Understand and adhere to company policies and procedures and standards of professionalism, • Assist with opening and closing procedures and perform other key holder duties in the absence of management., • Lead by example and maintain the highest level of integrity at all times What we are looking for Skills & Requirements: • High School Diploma or GED required, • Previous retail or customer service experience preferred, • Team player with strong communication and interpersonal skills, • Proven track record achieving sales goals and takes accountability for results, • Positive and self-motivated to win every customer, • Consistently demonstrate accountability, reliability, and professionalism, • High energy and results driven, • Adapts positively to change and has strong problem-solving skills, • Ability to multi-task, while keeping the customer the top priority, • Able to work various shifts, including weekends and holidays, • Comfortable standing for long periods of time; must be able to lift up to 30 pounds Equal Opportunity J.McLaughlin is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Job DescriptionDescription: Job Title: Member Services Associate Job Description: The Member Services Associate is responsible for promoting and selling memberships for the pickleball club while providing exceptional customer service to current and potential members. The ideal candidate will be enthusiastic, outgoing, and have a passion for the sport of pickleball. Key Responsibilities: Membership Sales · Respond to inquiries from prospective members and provide information about club activities, events, and programs · Conduct tours of the facility and explain membership options and benefits · Process membership applications, payments, and renewals · Collaborate with marketing team to develop and distribute promotional materials and social media content · Attend community events to promote the club and recruit new members · Collaborate with club management to plan and promote special events, tournaments, and social activities Front Desk · Handle member concerns, complaints, and suggestions, and escalate issues as needed · Greet and farewell members and guests with a friendly and welcoming demeanor · Manage the front desk: check members in, answer phone calls, and respond to emails · Schedule court reservations and manage court availability · Assist with equipment rentals and retail sales · Keep the front desk and social areas clean and organized · Provide information on club events, programs, and tournaments · Assist with coordinating and scheduling private lessons and clinics · Resolve customer complaints and issues in a timely and professional manner · Work closely with the club management team to ensure the smooth operation of the club · Other duties as assigned Ambassador · Make sure all members have a curated experience · Make sure the courts, social area, member lounge, food & beverage area, locker room are clean and organized · Assist and help manage open play, leagues and events · Assist and help with ball machine rental use · Greet and farewell members and guests with a friendly and welcoming demeaner. This is a full-time or part-time position, with opportunities for growth and advancement within the organization. The Pickleball Club Member Service Associate will report to the Club General Manager and work closely with other staff members to provide an exceptional customer experience for members and guests. If you are a friendly and energetic individual with a passion for customer service and pickleball, we encourage you to apply for this exciting opportunity. Requirements: Qualifications: • High school diploma or equivalent required, some college coursework preferred, • 1-2 years of sales or customer service experience, preferably in a sports or fitness environment, • Excellent communication, interpersonal, and organizational skills, • Proficiency in Microsoft Office and database management software, • Ability to work flexible hours, including evenings and weekends, • Ability to stand for extended periods and lift up to 50 pounds, • Must be able to move quickly around the facility to assist members and guests

Job DescriptionDescription: Job Description:We are seeking a highly motivated and experienced General Manager to lead our Pickleball Club. The General Manager will be responsible for overseeing all aspects of the Club's operations, including membership sales, facility management, program development, and event planning. The ideal candidate will have a passion for pickleball and a proven track record of successfully managing a sports or recreation facility.Key Responsibilities: • Provide strategic leadership and ensure accountabilities for all aspects of the club’s operations and performance., • Serve as an ambassador and representative for the brand and company., • Build community relations within and outside of the club., • Deliver an industry-leading pickleball experience for all customers through club operations, communications, and marketing strategies., • Oversee the daily operations of the club, including facility management, maintenance, and upkeep., • Execute and implement programs and events that meet the needs and interests of club members, including leagues, clinics, tournaments, social events, etc., • Develop and implement short- and long-term plans to ensure the club's financial success and growth., • Work an approved schedule based on club needs and develop schedules for all team members., • Manage the club’s systems and IT platforms, ensuring accountability for report generation, accuracy, and timely submission., • Deliver a pickleball experience that inspires customers and fosters membership loyalty., • Develop a culture of respect and empowerment balanced with performance and execution through all team members., • Manage the club's budget and financial operations, including revenue and expense management, cost analysis, and financial reporting., • Oversee hiring, training, development, and leadership of the team across all club positions., • Develop team members and hold them accountable for their performance and behavior., • Build and maintain positive relationships with members, sponsors, business partners, and the local community, while representing the club at community events and meetings. If you are a dynamic leader who is passionate about pickleball and has a proven track record of success in sales or managing a sports or recreation facility, we encourage you to apply for this exciting opportunity as our General Manager. Requirements: Qualifications: • Bachelor's degree in business administration, sports management, or a related field., • 2-4 years of experience in managing a sports or recreation facility, preferably in the pickleball, fitness club or hospitality., • Extensive background in sales-related roles., • Proven track record of success in managing financial operations, marketing, program development, and event planning., • Excellent leadership and communication skills, with the ability to motivate and manage staff, and interact effectively with members, sponsors, and the community., • Strong organizational and problem-solving skills, with the ability to prioritize tasks and manage multiple projects simultaneously., • Ability to stand for extended periods and lift up to 50 pounds., • Must be able to move quickly around the facility to assist members and guests.

Job Description Overview SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Responsibilities The Sales Support Representative plays an important role responsible for providing sales support to the SiteOne sales team and helping to handle complex customer needs. What you’ll do: • Provide sales support to Key Account Managers and Business Development Managers. Proactively communicate needs and problems to Store Personnel and Line of Business Specialists, as needed., • Handle day-to-day customer needs including diagnosing customer problems, providing customer quotes, taking customer orders, coordinating order logistics, sourcing and monitoring order fulfillment via phone., • Develop deep and lasting relationships with customer personnel via phone, • May manage a small book of business. Responsible for growing gross margin in book of business year-over-year., • Leverage solution-focused sales tools and processes to maximize growth with assigned accounts., • Maintain high level of customer satisfaction with assigned accounts., • Maintain appropriate professional and technical industry knowledge., • Partner with leadership and Field Support to understand the impact of emerging technologies and ways of working on business performance, and actively support and lead their implementation., • Ensure that customers are aware of and fully utilizing all of SiteOne’s capabilities including SiteOne University, vendor support, and Partner’s Program. Qualifications • 1-3 years of customer service or sales support experience preferred, • Knowledge of trends in the green industry. Familiarity with landscape, nursery, forestry, and/or irrigation products preferred, • Proven knowledge of the sales cycle and solution selling techniques, • Ability to communicate value proposition and differentiate SiteOne's products and services using professional presentation skills, • Must possess strong communication, organizational, time management, and negotiation skills, • Ability to think quickly and make decisions, • Must be proficient in computer skills including Microsoft Office (Excel, Word, and PowerPoint), • Ready and willing to learn and adopt, and encourage others to learn and adopt, new technologies and ways of working, • High school diploma or equivalent required, • Weekly Paychecks with DailyPay available!, • Competitive Compensation, • Medical, Dental and Vision plans, • Paid Time Off, Paid Holidays, • 401k with company match, • Tuition Reimbursement, • Lucrative Associate Referral Program, • Company Apparel and Work Boot Vouchers, • Opportunity for Advancement, • Paid Training and Business Certifications Available, • Free Counseling Services/Employee Assistance Program, • Life Insurance and Short- and Long-Term Disability Insurance, • Product Discounts, • Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law. If you are ever unsure whether a message is really from SiteOne, here’s how to protect yourself from recruiting scams: • SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews, • SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent.

Job Description Overview SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Responsibilities Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you’ll do: • Demonstrate exceptional customer service to all SiteOne customers, • Cultivate and manage strong relationships with customers, • Assist customers with their questions and needs, either in person, via the phone or through online ordering, • Pull and prepare inventory orders for customer pick up or delivery, • Proactively identify and capitalize on opportunities to grow sales with current and potential customers, • Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance, • Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment. Qualifications • Minimum of 1 year experience in a retail or wholesale setting, preferred, • Excellent customer service skills Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred • Green industry experience or knowledge of landscape, nursery, or irrigation product a plus, • Ready and willing to learn and adopt new technologies and ways of working, • Ability to think quickly and make sound decisions, • Inventory management experience helpful, • Must be able to lift a minimum of 50 pounds, • Sign-on Bonus, • Weekly Paychecks with DailyPay available!, • Competitive Compensation, • Medical, Dental and Vision plans, • Paid Time Off, Paid Holidays, • 401k with company match, • Tuition Reimbursement, • Lucrative Associate Referral Program, • Company Apparel and Work Boot Vouchers, • Opportunity for Advancement, • Paid Training and Business Certifications Available, • Free Counseling Services/Employee Assistance Program, • Life Insurance and Short- and Long-Term Disability Insurance, • Product Discounts, • Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law. If you are ever unsure whether a message is really from SiteOne, here’s how to protect yourself from recruiting scams: • SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews, • SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent.

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