Advancement Coordinator
2 days ago
Charleston
Job DescriptionSalary: $50,000-$60,000 Summary: The Advancement Coordinator is a key member of the Advancement team, responsible for managing the integrity, functionality, and strategic use of the Coastal Conservation Leagues CRM database. This role ensures high-quality data management, reporting, segmentation, and analytics to support fundraising, donor stewardship, advocacy, and communications campaigns. Working closely with Advancement and Communications staff, the Coordinator plays a critical role in driving data-informed development strategies and ensuring staff are trained and supported in effective CRM usage. Essential Functions: Database Management & Data Integrity • Maintain the accuracy, integrity, and consistency of the Conservation Leagues CRM database., • Serve as the primary point of contact for data entry, updates, and troubleshooting within the database., • Enter, update, and manage constituent records, including donors, members, advocates, and partners., • Perform daily, weekly, and monthly audits of database records to reasonably assure accuracy and compliance with internal standards., • Work with leadership to create, maintain, and enforce data entry standards, policies, and compliance procedures. Gift Processing & Acknowledgment • Complete gift entry for all contributions, including online, mailed, matching, EFT, in-kind, and grant-related gifts., • Export and process acknowledgment letters and donor receipts, ensuring timely and accurate delivery., • Support annual consolidated donor receipts and ongoing stewardship mailings., • Assist with reconciliation processes in coordination with the Finance team, as needed. Reporting, Segmentation & Analytics • Accurately run reports and generate time-sensitive lists to support fundraising, communications, advocacy, and events., • Segment and parse constituent data appropriately to support development, fundraising campaigns, and donor stewardship initiatives., • Create reports on key metrics such as fundraising performance, donor retention, email open rates, and social media engagement., • Analyze constituent trends and provide insights and recommendations to Advancement leadership to inform strategy. Advancement & Communications Support • Provide constituent information, reports, and lists to staff across departments as requested., • Support the Communications team by creating sign-up, advocacy, donation, and event forms., • Compile and deliver data sets to support communications, outreach, and campaign evaluation. Training, Documentation & Systems Support • Lead staff training on CRM usage, reporting tools, and data best practices., • Develop and maintain database manuals, reference guides, and training materials., • Ensure staff have access to and understand available CRM tools and resources., • Keep staff apprised of new data tools, features, and system enhancements., • Serve as a liaison with software vendors and external technical support as requested. Collaboration & Other Duties • Assist the Advancement team with donor stewardship processes as needed., • Participate in relevant staff meetings, committees, and cross-departmental initiatives., • Perform other duties as assigned in support of Advancement and organizational priorities. Authorities: • Authorized to manage CRM data, generate reports, and provide data support to staff within established policies and procedures., • Makes routine decisions related to database operations, reporting, and list generation. Competencies: • Exceptional attention to detail and commitment to data accuracy., • Strong analytical, problem-solving, and critical-thinking skills., • Ability to manage time-sensitive projects with competing priorities., • Clear, professional written and verbal communication skills., • Strong technical aptitude and ability to learn new systems quickly., • Organized, self-directed, deadline-oriented, and collaborative., • Ability to handle confidential donor information with discretion and professionalism., • Respect for donor privacy and data security best practices. Required Education and Experience: • Bachelors degree in nonprofit management, communications, marketing, business, or a related field with 12 years of experience in development, fundraising, or database coordination, OR, • Associates degree in a related field with 46 years of relevant experience in nonprofit data management, fundraising operations, or CRM administration. Preferred Education and Experience: • Experience using the Blackbaud CRM platform., • Knowledge of fundraising operations, donor stewardship, and development strategies., • Experience with data segmentation, reporting, and campaign analytics., • Familiarity with nonprofit communications, advocacy, or membership programs. Work Environment This position operates in a professional office environment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands, and climb stairs. The employee must occasionally lift and/or move up to 25 pounds. Travel Some local travel may be required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Other duties may be required in the job as requested by the Supervisor. Benefits The Coastal Conservation League offers a competitive suite of benefits, including medical, dental and vision insurance; short- and long-term disability; life insurance, 403(b) retirement and generous paid time off policies. Equal Opportunity Cultivating a diverse and inclusive team is an essential component of the Conservation Leagues commitment to advancing equity. Candidates of all backgrounds are encouraged to apply. The Coastal Conservation League is an equal opportunity employer. The Conservation League does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit, and business need.