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Job Description Trustmi is a fast-growing fintech and cybersecurity company helping organizations prevent fraud and errors in B2B payments. Our platform protects supplier payment processes and gives finance teams confidence in every transaction. We are looking for a motivated and customer-focused Technical Support Specialist to join our team. Role Overview As a Technical Support Specialist, you will be the first point of contact for customers needing assistance with our platform. You will troubleshoot technical issues, guide users through solutions, and work closely with Product, Engineering, Customer Success, and Operations teams to ensure an excellent customer experience. • Respond to customer support requests via email, chat, and ticketing systems, • Troubleshoot platform, integration, and user access issues, • Diagnose technical problems and provide timely resolutions, • Escalate complex issues to Engineering or Product teams when needed, • Track and manage tickets through resolution while meeting SLA targets, • Document issues, solutions, and recurring trends, • Support onboarding and user training when needed, • Partner with Customer Success to ensure customer satisfaction and retention, • 4+ years of experience in Technical Support / SaaS Support / Customer Support in fintech, cybersecurity, or B2B SaaS, • Strong troubleshooting and problem-solving skills, • Experience supporting enterprise customers, • Familiarity with APIs, SSO, integrations, CSV/data imports, • SQL or basic technical investigation skills, • Experience working with ticketing systems, • Excellent communication skills in English, • Customer-first mindset with urgency and ownership, • Ability to manage multiple priorities in a fast-paced environment, • Comfortable working cross-functionally with technical and business teams

Job Description Hackensack, New Jersey, United States 75000.00 USD - 95000.00 USD Our client, a top regional law firm, is seeking a Help Desk Technician for its Hackensack, New Jersey office. This is a full-time, onsite position, Monday through Friday, 9:30 a.m. 5:30 p.m. The Help Desk Technician will provide hands-on technical support for hardware, software, and mobile devices, assist with Teams and Zoom video conferences, maintain equipment inventory, and document all support activities in the firms ticketing system. Key Qualifications: * Proficiency with Microsoft Windows 11 and Microsoft 365 (particularly Outlook and Word) * Experience with iManage strongly preferred * Excellent written and verbal communication skills * Strong interpersonal skills and the ability to work independently or as part of a team * Exceptional attention to detail and documentation discipline The role requires flexibility for occasional extended hours or shift coverage, as well as periodic travel to other firm offices for support, buildouts, and expansions. Prior experience in a law firm or professional services environment is preferred. A degree in Information Systems or a related field, or equivalent work experience, is also preferred. Powered by JazzHR R4amBp7jWT

Job Description Endpoint Support Engineer (Service Desk) We have an immediate need for an Endpoint Support Engineer to join our client for an on-going contract position with potential for conversion to permanent employee. This role supports enterprise end-user technology operations by managing advanced service desk functions, administering endpoint platforms like Microsoft Intune and Microsoft SharePoint, maintaining PowerShell automation scripts, and improving support processes. • Location: Onsite in New York, NY (Park Avenue), • Maintains a high degree of customer service and confidentiality (as needed) for all support queries while adhering to all service management principles, • Manages day to day incident submissions; builds and manages his/her queue; answers support queries via phone and email for local and remote offices; responds and completes all requests by taking ownership of every task completely and in a timely and courteous manner, • Manages onboarding and off-boarding process of employees as it pertains to Technology equipment by setting up new users, modifying access for existing users and installing relevant applications, • Exercises problem-solving skills daily to resolve customer issues as they arrive, • Monitors progress of tasks and/or incident resolutions while determining escalation points and criticality of requests, • Manage incident resolution activities by identifying, troubleshooting, and resolving software failures that prevent a user from employing an existing IT service, • Ensure all required documentation is current, all support activities are properly logged and tracked in ServiceNow and other operational and relevant support systems., • Identify issues and make recommendations that will improve processes and procedures, • Assist in strategic initiatives through brainstorming and implementation, etc., • Technical Depth in supporting Widows 10 & common software (productivity, security) for an enterprise environment, • Experience using Active Directory, • Remote support using BeyondTrust (Bomgar) remote access appliance or similar, • PowerShell scripting for automation, • Asset management principles and software use, • Support of the O365 suite, • Use of SCCM, • IOS/Android support, • Experience with using ticketing systems (ServiceNow preferred), • Operating within an ITIL framework, • Support within a high-volume, regulated enterprise environment (preferably finance), • Creating / advocating user enabling technologies, • Experience with Microsoft Intune Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Job DescriptionAbout InfoTrack InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system. As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us. About the role As a Technical Support Specialist, you provide Tier 2 support across InfoTrack’s production applications and service suite. You act as the bridge between Customer Support and Engineering, handling complex technical troubleshooting, reducing unnecessary escalations, and ensuring only well-documented, reproducible issues are passed to Engineering. You also proactively monitor system performance, error logs, and service health to identify and respond to issues or potential outages before they impact clients. In doing so, you help drive timely internal escalation and minimise client disruption through early detection and resolution. Responsibilities • Investigate and resolve complex client issues across product workflows, integrations, APIs, and system errors using logs, XML responses, and technical data to identify root cause and reproduce issues, • Act as the gatekeeper for engineering escalations, ensuring tickets are clearly documented with reproduction steps, impact, and supporting information before routing, • Accurately triage issues to determine whether they are bugs, user errors, or known issues, and route them appropriately, • Proactively identify recurring issues and system patterns to reduce repeat incidents and improve overall product stability, • Partner with Product and Engineering to drive systemic fixes and contribute to automation and tooling improvements, • Provide hands-on, client-facing technical support, including step-by-step troubleshooting and participation in live client calls for complex issues, • Translate technical concepts into clear, simple language for clients during support interactions, • Take ownership of high-impact or sensitive client issues to ensure a smooth, end-to-end resolution experience, • Create and maintain internal troubleshooting guides, playbooks, and known issue repositories to support faster resolution and consistency, • Train and support Customer Support Specialists on common technical issues and resolution approaches Knowledge and Skills • Strong troubleshooting and root cause analysis skills in SaaS applications and integrations, • Ability to investigate issues using logs, session replay tools, API responses, and internal support tools, • Working knowledge of SQL, JSON, XML, and REST APIs, • Understanding of SSO, OAuth, tokens, permissions, and session related issues, • Ability to identify and distinguish product defects, configuration issues, user error, vendor issues, and known issues., • Ability to translate technical issues into clear, client friendly language, • Organized, thorough, and detail oriented, • Ability to work independently and in a team, • Experience with ticketing, service management, monitoring, and diagnostic tools such as Jira, Salesforce, Postman, LogRocket, Datadog, and SQL clients, • Exposure to legal tech, court filing, electronic filing management, or practice management system integrations is favorable, • Bachelor’s degree in CS/Eng or equivalent experience in a related field, • 3+ years experience in a technical support role or related field The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications. $70,000 to $95,000 Benefits What Sets InfoTrack apart At InfoTrack, we’re committed to a workplace where everyone feels comfortable doing their best work and having fun! We also believe in a work/life balance that fulfills you while you’re here and supports you when you’re not. We built our benefits package to prove that we’re committed to you having everything you need. Our benefits guide, located here, illustrates what we offer full-time employees and a sneak preview is below • 401(k) Match, • Medical, Dental, & Vision Insurance, • Employer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) Insurance, • 20 Days of Paid Time Off (PTO), • 11 Paid Holidays, • “Be Me Time” off for mental health, re-charging, volunteering We believe that the key to our success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold. InfoTrack is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Job DescriptionAbout Us Solar Landscape is the leading commercial rooftop solar developer in the U.S. Only 4% of commercial rooftops host solar today — we’re changing that, fast. Commercial rooftop solar is the fastest, smartest way to build new clean power — delivering megawatts of generation in months, not years, and powering America’s energy and future right where it’s needed most. By turning rooftops into local power plants, we’re reshaping how — and how fast — energy gets built in the U.S. Recognized as the #1 Distributed Generation Developer by New Project Media, the #1 National Commercial Rooftop Solar Developer by Solar Power World, and winner of the U.S. Department of Energy’s Grand Prize for Clean Energy, Solar Landscape is defining the future of energy generation in America. Headquartered in Asbury Park, New Jersey, Solar Landscape has offices in Chicago, Baltimore, and New York City and operates in over a dozen states nationwide. We move fast, solve hard problems, and take our work seriously — but never ourselves. We value clear thinking, accountability, and execution. At the same time, we’re collaborative by default, and believe the best work happens when people enjoy working together. Our team is made up of smart, grounded people who show up for each other — whether that’s troubleshooting a system design or catching up over lunch. If you’re looking to do meaningful work in a high-performance environment — and be part of the team reshaping how energy gets built in the U.S. — we’d love to meet you. About The Role The job of the IT Support Specialist – Tier 1 is to provide initial technical support to end users across the organization. This role serves as the primary point of contact for technical support for resolving hardware, software, and access issues, all while providing top-notch customer service. This role will start with Tier 1 support and will overtime learn the skills and standards used across the IT industry. The IT Support Specialist I - Tier 1 will assist in issue resolution, account management, device support, and documentation. They will escalate complex issues to Senior System Administrators as needed. This job requires communication skills, as well as attention to detail in a high-speed technical environment. Responsibilities Deliver Tier 1 technical assistance to end users through our ticketing system, email, phone, and face-to-face interactions. Diagnosing and resolving issues related to: • Windows and Mac computers, • Microsoft 365 applications, such as Outlook, Teams, SharePoint, OneDrive, etc., • Printers and peripheral devices, • Mobile device management platforms such as Jamf and Microsoft Intune, • Password management, multifactor authentication, and SSO, • User onboarding and offboarding, as well as documentation and improvements for these processes, • Access to distribution lists, shared inboxes, application access, and licensing, • Configuration and management of laptops, tablets, and mobile devices, • Recording IT assets like devices, equipment, and peripherals, • Compliance with organizational security policies, including alerting others to possible security incidents, • On call rotation for tickets and technical issuesQualificationsRequired Qualifications, • Organizational Skills, • Ability to manage multiple support requests and prioritize tasks effectively, • Communication, • Strong written and verbal communication skills and ability to explain technical concepts to non-technical users, • Attention to Detail, • Ability to accurately document issues, solutions, and technical processes, • Ability to ensure issues are addressed in both the long and short term, • Problem-Solving, • Ability to diagnose technical issues and implement effective solutions in a timely manner, • Teamwork, • Ability to collaborate with other IT team members and departments, • Strong stakeholder management skills, • Knowledge, • Understanding IT support processes, device management, and security best practices, • Travel Requirement, • 5-10% of travel required to offices in other cities as needed (IL, MD), • Must be able to commute to our Asbury Park, NJ office 3 days a week, and our NY office 2 days a week. Preferred Qualifications, • Education, • Bachelor’s degree in information technology, Computer Science, or related field, or equivalent work experience, • Experience, • Experience in IT support, help desk, or technical support role., • Microsoft Intune / endpoint management, • Remote support tools, • Experience with endpoint security tools. (Defender, or other related antivirus tools.), • Windows 11 troubleshooting, • Basic networking troubleshooting, • Microsoft 365 administration, • Ticketing systems (ServiceNow, Jira, Zendesk), • Certifications preferred but not required, • CompTIA A+, • Network +Salary will vary depending on your location and job-related skills and experience. This is an incentive-based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.Benefits and Perks We offer competitive compensation and benefits designed to support you inside and outside of work: · Training / Professional development opportunities · 401(k) with 4% company match· Summer Fridays· Flexible remote/hybrid work options· Paid parental leave· Team lunches, events, and stocked kitchens· Modern, collaborative office spaces in Asbury Park, New York City, Boston, Chicago, and Baltimore· Medical, dental, and vision coverage· Company-paid life and long-term disability insurance We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description THIS IS AN IN OFFICE ROLE Summary The IT Support Technician reports to the CISO/Director of IT based at corporate headquarters in NY. This is a full-time, non-exempt position that works in office with internal users and external clients. This is a unique opportunity for a junior technician to gain hands-on experience with advanced security tools, cloud infrastructure, and international compliance standards while supporting elite professionals in a fast-paced investigative culture that goes far beyond standard IT help desk environments. The role is responsible for supporting the daily operations of Guidepost IT systems and users, ensuring optimal performance and availability. This involves providing technical support, working with outsourced IT consultants (MSP/MSSP) on open/active IT tickets, maintaining security measures, working with new technologies, and staying updated on the latest IT and security technologies. Core Responsibilities System Maintenance and Monitoring • Proactively monitor and respond to Guidepost’s user requests for assistance within both local and cloud-based infrastructure to ensure maximum up-time for a global workforce., • Configure and decommission all desktop and laptop computers for new, existing, and terminated employees., • Provide technical support to end-users (software, hardware, and network-related), resolving IT-related issues promptly., • Provide technical support to end-users both in-person and remotely., • Monitor and utilize the IT ticketing system supported by the MSP/MSSP, maintaining professional working relationships and escalating responses as needed., • Monitor tickets for completion., • Manage user accounts, permissions, and MFA utilizing Microsoft Entra ID and the Microsoft 365 Admin Center., • Provide basic system administration of the VOIP phone and video conferencing systems., • Ensure security standards are met to protect Guidepost’s data and IT infrastructure., • Monitor security alerts and respond to potential cybersecurity threats., • Ensure users maintain Guidepost security protocols on all devices., • Technical Support and Knowledge, • Problem Solving and the ability to fully resolve IT issues, • Communication, • Customer Service, • Ethical Practice, • Multitasking Skills, • Ability to prioritize responsibilities and react to urgent situations effectively, • Ability to identify potential issues and escalate investigation when needed, • Minimum one (1) to three (3) years of experience in a corporate IT environment, • Hands-on experience in a networked Windows environment, including Mac, iOS, and Android devices, • Strong working knowledge of all Windows Office products, • Must have working knowledge of Microsoft Teams, • A minimum of an associate’s degree in computer science, Information Technology, or a related field, • Working knowledge of SharePoint, Microsoft Entra ID, and the Microsoft 365 Admin portal, • Familiarity with MDM or RMM tools, • Certifications such as CompTIA A+, CompTIA Network+, or similar Physical Requirements While performing the duties of this job, much of the work may be done sitting at a desk, using a computer, typing, handling phone calls, filing, and using office equipment such as like printers and copiers. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary Range The base annual salary range offered for this position is based on numerous factors, including job-related skills and knowledge, experience, specific location, relevant education and/or training. In addition to the annual salary, we offer a full benefits package.

Job Description Company introduction: Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to accelerating patient access to evidence-based innovation in mental health. The Company is headquartered in London, UK, with offices in New York City in the US. We focus on developing novel treatments that have the potential to improve the lives of those who are suffering with mental health conditions and who are not helped by current treatments. We are pioneering a new paradigm for treating mental health conditions focused on rapid and durable responses through the development of our investigational COMP360 synthetic psilocybin treatment, potentially a first in class treatment. COMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area. We are currently in phase 3 for TRD, have completed phase 2 studies for both post-traumatic stress disorder (PTSD) and anorexia nervosa and are planning a further late-stage study in PTSD. We envision a world where mental health means not just the absence of illness but the ability to thrive. - Compass Pathways. Job overview: The IT Support Engineer will be responsible for working with internal users in the organization and assisting with audio-visual and IT related setups and issues. Location: On site 4 days a week in our Manhattan, NYC office. Reports to: Senior IT/AV Manager. Duration: 12-month contract. Roles and responsibilities (Include but are not limited to): • Manage technical tasks related to onboarding and offboarding of Compass users, • Attend the office full time and support end user requests, • Take responsibility for the Zoom Rooms audio-visual technology in every conference room, • Oversee and manage a wide variety of digital platforms such as JAMF, Microsoft, & Atlassian products, • Logging service desk tickets from internal employees and working with them to resolve any technical issues, • Troubleshooting and resolving IT hardware and software issues, • Collaborate on projects with cross functional teams as needed, • Support hardware and software of all end user devices, • Setting up and support end user mobile devices, • VIP support of our senior staff, • Act as Technician on Duty for important US-based conference calls, • Create high quality AV/IT Documentation resources, • Proactively create tasks to improve AV/IT systems and process, • Excellent issue resolution ability for audio-visual conference rooms, Windows, macOS and mobile devices, • High level of understanding of Zoom and audio-visual technology, • Good understanding of corporate mobile device provision and how to solve problems, experience with Intune and JAMF, • High level of understanding and experience of Office 365 & Microsoft products, • Good working knowledge of audio-visual hardware, especially Logitech and Zoom technology, • Experience working in IT work management/ticketing systems, Jira service desk experience a plus, • Ability to prioritize workload and involvement with VIP support, • Strong analytical, project management, written and verbal communication skills, • Previous involvement with on-boarding / off-boarding of employees, • Proficient dealing with digital security threats, • Exceptional problem-solving skills in high pressure situations, • Completely self-sufficient and able to work with minimal supervision & support, • Ability to operate independently and in cross-functional teams under uncertainty in an entrepreneurial and rapid growth-oriented, • Experience working in an ITIL environment, including request, incident and change management processes Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Base pay is one part of the Total Package that is provided to compensate and recognise employees for their work and any role at Compass, regardless of the location, is eligible for additional discretionary bonuses and equity. 【Base salary per annum】:$65,000—$85,000 USDBenefits & Compensation: For an overview of our benefits package and compensation information, please visit "Working at Compass". Equal opportunities: Reasonable accommodation We are committed to building a workplace where everyone's wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know. UK applicants We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability. US applicants Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law. Sponsorship: Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying. Data Privacy: All data is confidential and protected by all legal and data privacy requirements, please see our recruitment Privacy Notice to learn more about how we process personal data.

Job Description Company Overview: Public Health Solutions (PHS) is a 501(c)3 non-profit community-based organization (CBO) that has existed for 70 years to improve health equity and address health-related social needs (HRSN) for historically underserved marginalized communities. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org. PHS administers WholeYouNYC, a coordinated community resource network that builds trustworthy and reliable pathways between healthcare providers, health plans and CBOs providing critical resources in the community that address the social drivers of health. WholeYouNYC brings together over 200 organizations offering various programs – such as food, housing, employment, health insurance, and sexual health services – across all five boroughs. These services and programs make it possible for New Yorkers to live their healthiest lives and ultimately reduce health disparities and advance health equity. To date, our network has already impacted thousands of lives through community partnerships and referrals, generating millions in estimated healthcare savings. New York State (NYS) invested $500M statewide to support Social Care Network (SCN) lead entities responsible for integrating social care into the Medicaid program across the state. PHS’ WholeYouNYC was awarded the Social Care Network infrastructure grant for Brooklyn, Queens, and Manhattan. This is a grant-funded position ending March 31, 2027. Program Description: Public Health Solutions seeks a Systems Support Technician to support the day-to-day upkeep of computer systems and infrastructure. He or she will be responsible for a proportionate share along with their peers of an Ethernet Wide Area Network with more than 500 nodes in 19 locations consisting of more than networked PCs, laptops, printers, 15 servers organized into one Microsoft Active Directory domain and hosted in Azure and locally, and 50 network devices including Cisco switches and routers. Additionally, PHS relies heavily on the Office 365 Suite of online tools, to support remote work for all staff. Position Summary: We are seeking an experienced System Support Technician for the following. • Function as principal contact for all end user support., • Support day-to-day administrative operations such as account management, application monitoring, and staff scheduling needed to maintain systems., • Perform routine computer maintenance, run regular network backups, and assure reliable and secure systems daily., • Support end-users by identifying problems with computers, printers, other hardware, and software and troubleshooting the same., • Respond promptly and clear any tickets submitted in our ticketing system and keep the ticketing information up to date., • Work closely with Management to assure seamless communication between computers and network-based systems and peripherals., • Support remote work for most PHS staff and manage VPN connectivity issues., • Perform other duties as assigned., • Salary: $70,000 - $70,000. Qualifications and Experience: • MCP or other industry certification preferred., • Minimum of 3 years’ experience supporting computers and servers in a networked environment. Desired Skills: • In depth knowledge of the Windows environment., • Extensive experience with Office 365, Azure, and Intune as a user and administrator., • Experience with Zoom VoIP Phone and conferencing a plus., • Capacity for critical thinking in order to organize, prioritize and follow through with assignments as well as test & evaluate solutions., • Familiarity with telephone systems, handheld devices, printer and scanner hardware helpful., • Some travel within five boroughs., • Good communication and interpersonal skills. Benefits: • Hybrid Work Schedule., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403(b) + employer matching and discretionary company contributions., • College Savings Plan., • Ongoing trainings and continuous opportunities for professional growth and development. At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you! PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans. Monday-Friday 9:00am-5:00pm 35 Hours per week

Job Description Proactive Technology Management is looking for an experienced IT professional in the Newark area to join our team. We're looking for a motivated, independent IT expert who feels confident communicating with a remote team of talented techs. If you like working in different client environments providing excellent customer service and technical support, this role could be for you! The ideal candidate has broad IT knowledge and high accountability that keeps them driven towards success and personal growth. We offer a fairly defined, upward path with money and responsibility. Ideally this person is comfortable working closely with a single client supporting multiple locations around Newark. Location: We are looking for someone to work full time in or around Newark. Willingness to travel on occasion (most of the client locations are in the area). There will also be occasional out of state travel. Travel would vary. Proactive Technology Is Different: • Monthly check-ins and annual path planning, • Defined path for career development and personal growth, • Fun, team-based approach, • Constantly learning new tech Technician -> Integrator -> Engineer -> Consultant Along the way, you may work remotely or on site with clients. Initially, you will not be assigned clients. As you grow into a senior technician role, you will have the opportunity to be assigned to and work directly with specific clients. This makes you a Primary. Moving along this path will put you in charge of larger clients, requiring more extensive knowledge of technology to help support our clients. Some techs may branch off along the way and become specialists in a specific area of IT like security, networking, or cloud. Our Primaries are in charge of their clients from keyboard to cloud. They work with the decision makers to guide purchasing decisions, setup new equipment, and implement new services. This person must love helping people with technology and excellent communications skills are essential. The Position: We are hiring an experienced technician entering at the Integrator level. This person would work a hybrid schedule, with most troubleshooting being handled remotely with on-site visits as needed. 4+ years working at or above Tier 3-level support or in a specialist role is preferred. Primary technicians work directly with our clients and other IT professionals - if you enjoy interfacing with multiple people on a daily basis and problem solving on the go, this role could be a great fit for you! What to expect in your first 30 days: Week 1 - Shadow and Learn This is your initial introduction to our team, processes, and accounts. We make sure you understand our systems and how we use them, and help you acclimate to our company structure and what your daily schedule layout looks like. This week is a lot of shadowing and sitting in on larger projects and joining our call queue. You will start tracking your time on a regular basis in our ticketing system (ConnectWise Manage). Week 2 - Shadow and Start Doing After your initial introduction to the team, your shadowing will transition to more of an active role in troubleshooting and on-site projects. Your schedule could include handling a few remote troubleshooting tickets or calls and joining another tech for an on-site for the second half of the day. Ideally our new employees will have first-hand experience in client interactions, on-site projects, and remote troubleshooting by the end of Week 2. Week 3 and Week 4 - Do and Observe Approaching your first 30 days with Proactive, you should feel confident jumping in the call queue, taking tickets and hand-offs from other team members, joining techs for on-site visits, and tracking all of your time consistently. You will have a 30-day check-in to ensure you feel confident doing the above, tracking your hours, and have a solid understanding of what your job expectations are on your team. Requirements This is a fast-paced and dynamic position requiring a strong grasp of the fundamentals of Networking, Office 365, Windows Desktops, Windows Servers, Active Directory, and Security. Troubleshooting, implementation, and installation are of the key areas of knowledge to be successful in this position. Must Have: • 5+ Office 365 and Windows Server experience, • 5+ Firewall troubleshooting experience (Sophos, Cisco, SonicWall, Watchguard), • 5+ Network Setup experience (installing AP's, switches, and firewalls), • Extensive experience in virtualization and networking, • Bachelor's degree, • IT-related certifications, • MSP Experience, • Setting Up Customer Networks (cloud to keyboard), • Windows Server Installation, • Configuration Maintenance, • Ongoing Support (access points, firewalls, and switches), • Remote troubleshooting of client, as well as on-site when required, • Monday - Friday schedule, • Full Medical Benefits, • 2 Weeks Paid Vacation, • Full Time, • Dental & vision insurance, • 401(k) matching

Job Description We’re looking for a technically skilled, dependable, and service-oriented Field Technician to join our team. This role is primarily based out of our Midtown Manhattan office and supports a wide range of client environments across Manhattan, Queens, and Brooklyn, with occasional travel to our Greenvale, NY office on Long Island. This position is ideal for someone who enjoys a mix of onsite support, hands-on troubleshooting, end-user assistance, and field-based technical work. The technician will spend approximately 50% of their time at client sites, providing in-person support, resolving technical issues, completing onsite tasks, and assisting with implementations and infrastructure changes. What You'll Do • Provide onsite and remote Level 1/2 support for client environments, • Troubleshoot and resolve issues related to:, • Workstations and laptops, • Microsoft 365 and user account issues, • Printers and peripheral devices, • Basic server and line-of-business application issues, • Network connectivity, wireless access, and firewall-related concerns, • Travel to client sites to perform technical support, remediation, deployment, and installation work, • Assist with workstation setups, user onboarding/offboarding, hardware replacements, and office IT moves, • Support onsite project tasks such as:, • Network equipment installations and replacements, • Firewall and switch swaps, • Wireless deployments, • Endpoint deployments and refreshes, • Basic server and infrastructure upgrades, • Escalate complex issues appropriately to senior engineers or project resources, • Clearly communicate progress, blockers, and technical findings to internal teams and client contacts, • Document work performed, technical findings, and client environment details in IT Glue, • Use Halo PSA for ticket management, time entry, and work tracking, • Use Ninja RMM for remote access, monitoring, and endpoint support, • Maintain professionalism and strong customer service while representing the company onsite, • Be flexible with schedule requirements, as some after-hours or early-morning work may be required for client needs or maintenance windows You’re a Good Fit If You:, • Have strong troubleshooting skills and are comfortable working independently in the field, • Communicate clearly with both end users and internal technical teams, • Are organized, reliable, and detail-oriented, • Are comfortable balancing reactive support work with scheduled onsite tasks, • Enjoy working directly with clients and providing a high level of service, • Can adapt to different client environments and technologies quickly, • Understand when to resolve issues independently and when to escalate Preferred Experience, • 2+ years of experience in a managed services, field support, or IT support role, • Experience supporting:, • Microsoft 365, • Windows 10/11, • Windows Server, • Basic Azure and Entra ID environments, • Network infrastructure including switches, firewalls, and wireless, • Familiarity with technologies such as:, • SonicWall, • Meraki, • UniFi, • Ruckus, • Experience with IT documentation platforms and PSA/ticketing systems preferred, • Valid driver’s license and ability to travel to client locations as needed Position Details, • Job Type: Full-time, • Location: Based onsite in our Midtown Manhattan office, • Travel: Approximately 50% travel to client sites in Manhattan, Queens, and Brooklyn, with occasional travel to our Greenvale, NY office Ideal Background · Strong foundational knowledge of Microsoft and networking technologies · Interest in long-term technical growth · Strong documentation and communication skills Certifications that help you stand out (but are not required): · Microsoft (AZ-104, AZ-800, MD-102, SC-300) · Cisco CCNA or equivalent · SonicWall SNSP or Fortinet NSE 5 · VMware VCP · Google Workspace Administrator Benefits • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Parental leave, • Professional development assistance, • Referral program, • Vision insurance

Job DescriptionAbout Thea Energy: Thea Energy is leveraging recent breakthroughs in stellarator physics and engineering to create a faster and simpler approach to commercializing fusion energy. The company is reinventing the stellarator using computer-controlled arrays of planar coils thereby replacing the intricate, complex modular magnets required in all other stellarator architectures. Thea Energy is on a mission to create a limitless source of zero emission energy for a sustainable future. Position Overview:We are seeking a highly motivated IT Systems Support Engineer to be based at our New Jersey headquarters. As our second IT hire, you will be a key bridge between hands-on user support and deep-tier systems engineering, reporting directly to and collaborating closely with Thea Energy’s Director - IT across all things infrastructure, security, and support. This is a high-impact, high-ownership role for someone who enjoys building robust systems from the ground up. You'll ensure our scientists, engineers, and executives have a frictionless path to the tools they need - with a leading role in shaping how the Company’s digital foundation is built.Key Responsibility Areas:This role spans both strategic and operational IT, from supporting our scientists and engineers day-to-day to building the systems and automation that scale with the Company. • Own day-to-day IT operations as a primary point of contact for user support, while continuously building and improving the underlying infrastructure., • Design and deploy automated workflows to ensure smooth employee onboarding, offboarding, and lifecycle transitions., • Manage physical and virtual server environments, ensuring high availability, consistent patching, and strong security practices., • Optimize cloud environments, manage identity and access, and maintain a strong security posture across the organization., • Maintain office and lab network infrastructure - including VPNs, firewalls, switches, and Wi-Fi - ensuring reliable, low-latency connectivity., • Build and maintain a thorough knowledge base: clear documentation and infrastructure diagrams that the whole team can rely on., • Manage hardware and software lifecycles, including inventory, procurement, and vendor relationships., • Administer and maintain our MDM environment: managing device enrollment, compliance policies, and configuration profiles across Windows and macOS., • Implement and uphold security best practices to protect mission-critical intellectual property and research data., • Proactively identify and reduce technical debt through automation and process improvement.Ideal Experience & Skillsets:, • 5+ years of experience in systems engineering and desktop support across Windows and macOS., • Proficiency in PowerShell, Python, or similar scripting/automation tools., • Experience managing network infrastructure, including firewalls, switches, and access points., • Hands-on experience with at least one major cloud platform (Azure, GCP, AWS, or Google Workspace/O365)., • Experience with modern IT ticketing systems (e.g., ServiceNow, Zendesk, Freshdesk) and structured support workflows., • Strong documentation skills - able to translate complex systems into clear diagrams and written guides., • Excellent communication skills - comfortable explaining technical issues to both engineers and non-technical stakeholders., • A collaborative, low-ego approach: equally comfortable supporting a user with a hardware issue and leading a server migration., • Ability to thrive in a fast-moving, high-growth environment where priorities can shift quickly., • Experience across multiple cloud platforms (Azure, GCP, AWS, Google Workspace/O365)., • Background working in a startup, research, or scientific/engineering environment., • Familiarity with compliance frameworks or security standards (SOC 2, NIST, etc.)., • Experience with email security platforms (e.g. Barracuda, Proofpoint, Mimecast)., • Familiarity with Security Awareness Training tools (e.g. NINJIO, KnowBe4, Proofpoint).Company Benefits:, • Salary range $85,000-$145,000, • Comprehensive health benefits (e.g. medical/dental/vision), • Employee equity stock options

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! Position Summary: The Executive Assistant provides high-level support to executives by managing operational duties and travel arrangements, conducting research, preparing statistical reports, handling information requests, and performing administrative/clerical functions. Administrative functions include but are not limited to, preparing correspondence, receiving visitors, arranging conference calls, travel arrangements, scheduling meetings and heavy calendaring. This individual will also work on various projects of a confidential nature as assigned by the executive. Essential Functions: • Manage daily operational duties related to the executive in a personal and professional capacity. Ensures that all documents are seen and signed in timely manner., • Execute various projects assigned by the executive in a timely, accurate and confidential manner., • Prepare, manage, and schedule travel arrangements for the executive and occasionally other team members., • Extremely heavy calendar management for both personal and professional management; coordinating and scheduling internal and external meetings., • Perform diverse, advanced and confidential administrative support functions including composing, signing and releasing routine but somewhat complex correspondence., • Prepare and submit the executive's expense reports including reconciling travel., • Work onsite at concert and festival events on an as needed basis as an industry liaison and coordinator. Coordinate credentials for executive's guest. Intercept issues and resolve before they reach executive., • May be responsible for assisting the executive with the preparation of proposals and reporting information related to artist deals, venue development and internal operation reports. Make decisions on behalf of executive. Required Qualifications:, • BA/BS Degree (4-year) - in a related field, • 4-6 years - of related work experience, • 4-6 years - Executive level support experience, • 4-6 years - Experience processing travel and expense reports in Concur or a similar software., • Strong attention to detail, ability to work effectively under pressure and time constraints, • Significant time management, organization, multi-tasking and prioritization skills, • Strong attention to detail, ability to work effectively under pressure and time constraints, • Advanced skills in Outlook and other MS Office programs (Excel, Word, PowerPoint), • Ability to act with discretion and handle confidential information, • Ability to interact with all levels of management, • Ability to act in a professional manner in person, phone, and through email communications, • Ability to work flexible schedule, including nights, weekends and some holidays, • Passion for music preferred, • Desire to attend music events outside of office requirements preferred Payscale:$71,203.60 - $85,000 If not applicable: This position is not eligible for a bonus under the current bonus plan requirements. Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description. AEG's policy is to hire the most qualified applicants. We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law. Employer does not offer work visa sponsorship for this position.

The Airport Customer Service (ACS) Above and Below Wing Ambassador intern is a position that aims to help Delta Air Lines achieve its divisional goals and contribute to its overall success. The intern assigned to this position will have individual duties to complete but will also be expected to work on a larger project that will be presented to Leadership at the end of the semester. This intern position will be located Delta Air Lines, JFK Airport Terminal 4, New York 11430, United States As part of the Customer Experience business unit, Airport Customer Service (ACS) and Cargo (CGO) directly impact Delta's customers from welcoming them at the ticketing counter to providing a clean and enjoyable airport experience to ensure on-time bag arrival when they land at their destination. ACS and Cargo support over 22,000 of the best airport operations professionals in the industry across 300 destinations, 52 countries, and six continents. Students joining the Internship Program with Airport Customer Service (ACS) will work with our Field Support Team, supporting functions that consist of Aviation Management, Strategy, and Operations. Program duration: June 1st, 2026, to August 21st, 2026 All participants are trained in each area and may be assigned an area each day via a supervisor. Participants are moved to additional locations if necessary, depending on business need: • Terminal/Concourse Assist, • Direct customers toward appropriate lines and kiosks, • Answer customers' questions, • General terminal upkeep/tidiness, • Be a Delta Air Lines Ambassador assisting with enhancing customer experience and retaining Deltas customers, • Introduction into corporate experiences and various aviation related departments/functions, • Partner with a member of the leadership team, • May be assigned projects by leadership team

Cloud Platform engineers focus on scalable infrastructure, resilient networking, and well-defined golden paths that allow teams to ship safely and confidently. The Cloud Platform team supports both our Enterprise and Consumer businesses as we scale primary and secondary ticketing platforms used by w

The Sales and Tourism Coordinator supports the Group Sales team in managing reservations and related operations, ensuring a seamless, efficient, and high-quality experience for all clients planning visits to the 9/11 Memorial & Museum. Manage group ticketing requests, including responding to sales l

If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. Stocking Associates are critical to making sure our stores remain stocked with the merchandise our customers want! Daily tasks include receiving, ticketing, sorting, and moving

Complete vendor setup forms and maintain accurate wholesale documentation Assist in preparing costing sheets and price ticketing for retail accounts Build and update PowerPoint presentations for buyer meetings and internal sales reviews Coordinate communication with rep groups across various territo

Job Description Assistant Technical Manager Department: Production / Technical Operations Reports To: Production Director Primary Assignment: Mahalia Jackson Theatre Secondary Support: Saenger Theatre Organization: • Availability for nights, weekends, holidays, and extended hours Preferred - Concert or live music technical experience - Prior work in a theatre, arena, or touring environment - Familiarity with union labor environments ATG Entertainment Position Overview the Assistant Technical Director (ATD) is an entry-level technical operations role, and a member of the show run team rotation. This position provides on-site technical support during rehearsals, performances, and live events, with responsibility for troubleshooting issues as they arise and representing the theatre and ATG in a professional, client-facing capacity. The ATD operates within workflows established by the Production Director. Task assignments are distributed based on operational needs and individual skill sets. The Assistant Technical Director works in close coordination with the Technical Director on venue systems and technical matters, while all workflows, task assignments, and reporting remain under the direction of the Production Director. Core Responsibilities Show Run & Live Event Support • Serve in the show run team rotation during performances and events, • Monitor live productions and respond to technical issues in real time, • Coordinate with department heads, stagehands, and visiting crews, • Represent the theatre and ATG professionally to touring productions and clients Production & Venue Operations • Support advancing and event preparation as assigned, • Assist with load-in and load-out operations, • Support day-to-day technical readiness of both venues, • Assist with troubleshooting and basic maintenance of house systems Training & Development • Learn ATG production workflows, safety standards, and operational protocols, • Gain exposure to advancing, settlement preparation, and technical planning, • Progress toward increased responsibility as experience develops Qualifications Required • Interest in professional theatre, concerts, or live event production, • Foundational technical knowledge (lighting, audio, video, staging, or similar), • Strong communication skills and professional demeanor ATG Entertainment: Passion Behind Performance ATG Entertainment is a world leader in live entertainment. Our portfolio of venues includes historic theatres, studio theatres, cinemas, conference spaces, and modern live music arenas. ATG Entertainment own, operate or program 64 of the world’s most iconic venues across the UK, the US and Germany entertaining over 18 million audience members each year. Through our in-house Production companies and working closely with top producers and promoters ATG presents over 15,000 live performances annually, including Cabaret at the Kit Kat Club, Stranger Things: The First Shadow, Moulin Rouge, The Book of Mormon, Dog Day Afternoon, The Lion King, Harry Potter and the Cursed Child and Starlight Express as well as popular music and comedy shows. ATG also owns a leading ticketing platform processing more than 18 million tickets each year for musicals, plays, concerts, comedy shows and a variety of other live events. ATGtickets.com attracts more than 40 million unique visitors annually. Headquartered in London and Woking, the company also has offices in New York and Cologne. ATG Entertainment IDEA Mission Statement At ATG Entertainment, our commitment to inclusion, diversity, equity and access (IDEA) is reflected in our IDEA mission statement: A stage for everyone. Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are committed to strengthening the sense of belonging by ensuring diversity and equity in everything we do. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves, and everyone feels they belong. At ATG Entertainment, we provide a stage for everyone. Company DescriptionWhen you google us, you'll understand why we are worth applying! WE ARE THE BEST!!!When you google us, you'll understand why we are worth applying! WE ARE THE BEST!!!

Respond to support requests in the IT Helpdesk both in person and via our ticketing system. Responsibilities Troubleshoot hardware and software problems with Apple products, including desktop and laptop hardware Build and deploy laptops and desktops using standard deployment tools (JAMF, LanDesk, De

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,0

Determines and issues priority levels for helpdesk queues in IT Helpdesk ticketing system.

Candidates must be able to work overnight shifts, including weekends and holidays as required. Overnight Stocking Associates are critical to making sure our stores remain stocked with the merchandise our customers want! Daily tasks include receiving, ticketing, sorting, and moving merchandise into a

A leading environmental consulting firm is seeking a Business Operations Analyst I to handle service desk tasks and ensure smooth operations.You'll be the first point of contact for business support requests, manage a ticketing queue, and provide Tier 1 support.This remote position requires strong c

Earn up to $20+/hour Buying Tickets!.We are a leader in the entertainment industry specializing in ticketing for live events.We are industry veterans with fresh ideas for the ticketing industry.We provide tickets to live events and shows across the nation including music, sports and theatrical perfo

Ticketing Operations Manager to support North American business ticketing operations for a global sportswear brand during the 2026 FIFA World Cup (March 2026 - August 2026). This role blends ticketing operations, analytics, and stakeholder management while working closely with external partners. The

Familiarity with ticketing systems and office operations. Assign and manage tasks within ticketing systems.

Job Description This position is 50% work from home and 50% work in the field. As a Field Engineering Technician you will be responsible for: Providing clients with advanced on-site troubleshooting and on-site installation & removal of equipment Using our ticketing system to work on and resolve helpdesk Tickets & service requests. Communicate to the client the status of their ticket every step of the way, notify them of any changes or issues. Delight clients with a friendly, quick and helpful experience. Make sure that client documentation is well maintained. Identify, communicate and mitigate potential risks. Submit Timesheets Company DescriptionPachyderm Consulting has been managing IT networks and infrastructure since 1997. And, as the challenges of computing, office technology, and IT security continue to grow, so does our passion for providing IT solutions and services. Our client-driven mission is to make sure your technology does what your business needs it to do. We enable you to maximize the benefits of Information Technology by delivering cost-effective, customized solutions with as much, or as little, human support as you need. We Tame Technology. So you don’t have to.Pachyderm Consulting has been managing IT networks and infrastructure since 1997. And, as the challenges of computing, office technology, and IT security continue to grow, so does our passion for providing IT solutions and services.\r\n\r\nOur client-driven mission is to make sure your technology does what your business needs it to do. We enable you to maximize the benefits of Information Technology by delivering cost-effective, customized solutions with as much, or as little, human support as you need. \r\n\r\nWe Tame Technology. So you don’t have to.

Part time position (8-12 hours/week) assisting in box office operations. Work box office on nights/days of performances. Box office experience including use of ticketing software.

What You\’ll Be Doing Supporting Customers Respond to customer questions via phone, chat, and ticketing systems Troubleshoot payroll calculation issues, paycheck discrepancies, and payroll cycle errors Help customers correctly set up payroll taxes and jurisdictions across multiple states Support y

Manage ticketing technology and CRM system's vendor relationships, configuration, integrations, reporting, and ticketing policy enforcement; lead system migrations and upgrades as needed. The Director of Ticketing is responsible for the strategic planning, management, and continuous improvement of t

Ideal candidates will have experience in ticketing or event logistics and possess strong leadership and decision-making skills. A leading global sports organization in New York is looking for a Ticketing Operations professional to manage all operational, technical, and customer-facing ticketing serv

The VIP Coordinator is responsible for prepping all VIP credentials and will assist with additional operations of venue VIP programs. VIP Staff member responsibilities include greeting guests upon arrival, working with security and ticketing to assist with entry, escorting guests and assisting with

Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster is the global leader in event ticketing with over 620 million tickets sold

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately

Arts + Ticketing Tech - Business Development & Solutions Specialist. Du hast Erfahrung mit Ticketing-, CRM- oder Marketing-Software und Freude an Data Mapping sowie technischer Fehlersuche. Erfahrung: Idealerweise verfgst du ber Erfahrung im Kunst- und Kultursektor sowie der Ticketing-Branche in Deu

Job DescriptionRedefine the future of live entertainment tech Welcome to vivenu, the global leader in event ticketing tech and one of the world’s fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure. With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges – helping organizers deliver exceptional experiences and drive real growth. Join us and build the future of live entertainment. No open job fitting your profile but you're ready to join the vivenu Powerhouse? We might not have your perfect position listed right now, but we’re always looking for outstanding individuals ready to help shape the future of live entertainment technology.Join our prestigious talent pool to stay in the loop with insider updates, early access to new job openings, and exclusive insights into life at vivenu. If you’re driven by purpose, thrive in a fast-paced environment, and want to work with amazing colleagues to reshape an industry — we want to hear from you! Just apply to register by submitting your CV or sharing your LinkedIn URL. We’ll reach out when a role matches your skills, ambition, and passion.Why join vivenu? Live Entertainment TechPlay a mission-critical role for global brands, redefining fan experiences from festivals to major sports events. Here, you’re part of the business of fun — powered by cutting-edge technology that brings moments to life for millions. Sustainable GrowthWe scale sustainably on a profitable, VC-backed foundation with true product-market fit. This means continuous investment in our people, products, and long-term vision. Top-tier TeamCollaborate with over 160 dedicated professionals, including leaders from Google, Slack, and Salesforce. Together, we’re shaping the future of live entertainment technology, one decision at a time. Global DNAWe’re a diverse, merit-driven team spread across six global offices. Talent and impact are what matter here — not hierarchy or background. Fast Growing, in All AspectsSifted consistently ranks us among the fastest-growing scale-ups in Europe. We’re driven by daily learning, shared wins, and collective growth. Next-Gen Leaders & InsightsWork alongside some of tech’s brightest minds — from Forbes 30 Under 30 founders to Executive of the Year award winners. At vivenu, you’ll help set the standard for the ticketing industry’s future. vivenu Inclusion StatementAt vivenu, we believe our people define our success – and that we win with bold, diverse minds. The strongest teams are built on different perspectives, experiences, and voices. We’re committed to creating a workplace where everyone feels empowered to contribute, grow, and thrive to shape the future of live entertainment globally. Check out our mission statement and corporate values here. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Arts + Ticketing Tech - Business Development & Solutions Specialist. Du hast Erfahrung mit Ticketing-, CRM- oder Marketing-Software und Freude an Data Mapping sowie technischer Fehlersuche. Erfahrung: Idealerweise verfgst du ber Erfahrung im Kunst- und Kultursektor sowie der Ticketing-Branche in Deu

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,0

Global Revenue Leadership: Define and reach our global revenue growth goals as determined together with the CEO and board. Scaling the Revenue Org: Lead the charge in more than doubling the revenue organization in headcount, designing a global structure that remains agile as we scale. Ticketing is n

Job Description We are seeking a highly skilled and motivated Lead Quality Engineer to take full ownership of our quality assurance efforts. This is a high-impact, ground-floor opportunity to define, build, and scale our Quality Assurance (QA) function from scratch. You will leverage both a strong QA mindset and deep technical expertise to establish a repeatable and scalable QA process. As a core member of the delivery team, you will ensure our products meet the highest standards of reliability, performance, and user experience. Work Includes: Quality Engineer Strategy and Process Ownership • Design, implement, and own an organization-wide, scalable QA framework, upholding quality as a proactive, first-line of defense., • Define and institutionalize best practices for bug identification, prevention, and resolution, while reinforcing QA beyond basic peer review., • Define, plan, and run a comprehensive User Acceptance Testing (UAT) cycle every release/sprint., • Partner with Product and Engineering to write detailed QA plans before development begins, ensuring full coverage of business and technical requirements. Hands-On Testing and Automation • Perform hands-on QA using a risk-based approach, leveraging manual, exploratory, and automated testing techniques., • Create, execute, and maintain automated test scripts, primarily for React UIs, with deep experience required in Playwright., • Maintain and evolve automated testing frameworks to support growing product needs and team capacity., • Decompose product requirements into comprehensive test cases, ensuring full coverage of business and technical needs., • Write and execute SQL queries to validate data integrity and troubleshoot backend issues., • Complete code review analysis. Collaboration, Mentoring, and Defect Management • Identify, track, document, and triage bugs, collaborating with Engineering to determine severity and prioritization for efficient resolution., • Work within a Scrum/Agile team, sharing QA best practices, and mentoring teammates to improve overall testing strategies., • Make informed decisions on what, when, and how to automate, balancing efficiency with development speed and aligning with CI/CD pipelines. Qualifications • Must be a U.S. Citizen; Work Visa is not eligible., • 5+ years of experience as a Quality Engineer., • 3+ years of experience leading a team, • Proven success owning or building QA processes from scratch, particularly within small or mid-sized technology companies., • Deep experience with automated testing frameworks, • Experience debugging applications, analyzing logs, and using developer tools to investigate issues., • Ability to write and optimize SQL queries for testing and troubleshooting purposes., • Strong proficiency with GitHub and familiarity with modern development workflows and version control (e.g., Git)., • A strong QA Mindset, • Ability to clearly articulate test findings, risks, and recommendations to technical and non-technical stakeholders across various time zones., • Strong understanding of Agile methodologies and familiarity with ticketing systemsCompany DescriptionAt Discovery Machine® Inc., we are revolutionizing the future of technology with our pioneering Artificial Intelligence (AI) solutions. We are scaling cutting edge AI solutions throughout the Department of Defense (DoD). If you are passionate about technology; if you love finding ground-breaking solutions to complex, cutting-edge technical problems; if you are determined to work at a small company, with a team of mentors and colleagues dedicated to helping you grow; then look no further, we want you to apply! Made of a small, tight-knit team of talented engineers, Discovery Machine develops and deploys a set of software solutions that push the boundaries of AI technology. From advanced research into completely novel AI technologies, to the utilization of cutting-edge natural language processing applications, work at Discovery Machine constantly exposes our employees to new and interesting engineering challenges.At Discovery Machine® Inc., we are revolutionizing the future of technology with our pioneering Artificial Intelligence (AI) solutions. We are scaling cutting edge AI solutions throughout the Department of Defense (DoD). If you are passionate about technology; if you love finding ground-breaking solutions to complex, cutting-edge technical problems; if you are determined to work at a small company, with a team of mentors and colleagues dedicated to helping you grow; then look no further, we want you to apply!\r\n\r\nMade of a small, tight-knit team of talented engineers, Discovery Machine develops and deploys a set of software solutions that push the boundaries of AI technology. From advanced research into completely novel AI technologies, to the utilization of cutting-edge natural language processing applications, work at Discovery Machine constantly exposes our employees to new and interesting engineering challenges.

Job Description About the Role We are seeking a smart, resourceful, and service-oriented Onsite Systems Engineer to provide white-glove technical support for a fast growing HVAC Private Equity client in the Bronx, NY. As the primary onsite resource, you’ll deliver hands-on desktop, network, and infrastructure support while collaborating with Network Doctor’s remote teams to ensure seamless service delivery. This role demands professionalism, agility, and confidence across a wide range of technologies. You don’t need to know everything—but you should know how to find solutions, ask the right questions, and leverage your team effectively. You’ll be employed by Network Doctor, a leading Managed Services Provider (MSP) supporting hundreds of organizations nationwide, giving you access to a full team of experts so you’re never tackling complex challenges alone. The role onsite Monday - Friday from 9am-6pm (with an hour lunch) at the Bronx, NY location with occasional travel to Long Island, South CT, and Westchester County. About Network Doctor Network Doctor is a premium IT Managed Services Provider delivering technology support and strategic guidance to clients across industries such as finance, healthcare, real estate, and professional services. We pride ourselves on a culture that values teamwork, professionalism, curiosity, and growth. Our mission is to make IT an enabler — helping businesses work smarter, faster, and happier. Key Responsibilities • Serve as the onsite technical resource for our Private Equity client in the Bronx, NY., • Provide white-glove desktop, network, and infrastructure support for executives and staff., • Troubleshoot and administer Google Workspace, Microsoft 365, network infrastructure, and user workstations, • Collaborate with Network Doctor’s remote teams for escalations, projects, and infrastructure initiatives., • Assist with IT projects such as migrations, network design, and disaster recovery implementations., • Maintain accurate ticketing, documentation, and asset inventory in ConnectWise., • Ensure consistent compliance with IT best practices, standards, and security requirements. Required: • 4+ years of IT support or systems administration experience within a professional environment., • Experience supporting C-Suite and executive clients in fast-paced environments., • Strong in Google Workspace and Microsoft 365 cloud environments, • Excellent verbal and written communication, professionalism, and customer service orientation., • Strong organizational skills, documenting, and the ability to manage multiple tasks effectively., • Experience supporting remote access tools, backups, and cloud infrastructure. Preferred: • MSP (Managed Services Provider) background., • Experience with the ConnectWise suite for ticketing and remote management., • Prior experience supporting high profile clients., • Physical ability to lift and move equipment such as servers or computers.

Job Description We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies. We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation. At Rokt, we practice transparency in career paths and compensation. We believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible. We are looking for a Strategic Account Manager Target total compensation ranges from $175,000 - $325,000, including a fixed annual salary of $120,000 - $195,000, a short term incentive plan (STIP), an employee equity plan grant, and world-class benefits. Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility. About the role: This role sits within our Strategic Key Accounts team in New York. As a Strategic Account Manager, you will act as a quarterback across product development, commercial strategy, and project execution: driving measurable growth, expanding product adoption, and building durable executive relationships across a complex, fast-moving account. This is a high-impact, high-trust, high-visibility role for someone who thrives in ambiguity, uses AI as a force multiplier, and brings the organization, commercial acumen, and technical fluency required to keep multiple workstreams moving with precision while helping Rokt deepen its foothold across the full Transaction Moment™. What You'll Do: • Own day-to-day strategic account management for your book of business, driving measurable growth, partner health, and expansion across multiple Rokt products., • Act as the quarterback across internal and external stakeholders, coordinating product, commercial, operational, and technical workstreams to ensure fast, precise execution., • Lead account planning and execution through disciplined use of Mutual Action Plans, Joint Business Plans, QBRs, and ongoing executive engagement., • Build and maintain strong relationships with senior client stakeholders, including navigating high-pressure conversations with credibility, clarity, and commercial rigor. About you: • 5+ years of experience in client success, strategic account management, consulting, partnerships, or a related customer-facing commercial role in a fast-paced technology, ecommerce, media, ticketing, travel, payments, or adjacent environment., • Strong technical and commercial acumen, with the ability to lead sophisticated product conversations, interpret data, partner cross-functionally with Product / Ops / Solutions / GTM, and translate complexity into clear client-facing recommendations., • Exceptional organizational and program management skills, with a proven ability to run multiple concurrent workstreams, maintain high standards under pressure, and create better process and operating rhythm in ambiguous environments., • Excellent communication and stakeholder management skills, including the ability to build trust with senior client stakeholders, influence cross-functional partners, and handle difficult or high-stakes conversations with composure. Deep ownership mindset and strong Builder DNA: you move with urgency, prioritize ruthlessly, embrace AI as a force multiplier, adapt quickly to changing priorities, and are constantly looking for new ways to improve outcomes, scale best practices, and raise the bar. Benefits About Rokt’stars: As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. About The Benefits: We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it: • Become a shareholder. Every Rokt’star gets equity in the company, • Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us!, • Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!, • Dog-friendly office, • Extra leave (bonus annual leave, sabbatical leave etc.), • Work with the greatest talent in town We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.

Job Description 3 month contract- with possibility for extennsion Shift and Schedule Weekend availability Monday to Friday ( 2nd Shift – 4PM to Midnight) BA Degree from 4-year university Perf. Computer Degree 2 Years of level 1 experience Can lift 50 lbs. Solid Understanding of Computer hardware Familiar with A/V technology Understanding of Networking Fundamentals Weekend and after-hours support Experience in Laptop and Desktop imaging using MS Auto Pilot Self-Starter with good time management skills that do not require constant supervision Basic AD Administration Knowledge of POS ticketing system (e.g. Viva Tickets would be a plus) Job Type: Contract Benefits: • Microsoft Office: 3 years (Preferred) Company DescriptionAXA Professionals is a premier recruitment agency specializing in connecting highly skilled IT technicians and healthcare professionals with top-tier organizations. Our mission is to deliver exceptional staffing services that address the critical needs of technology and healthcare sectors, ensuring operational efficiency and excellence in patient care. About Us: Founded in 2001 on the principles of communication, customer service, integrity, and innovation, AXA Professionals bridges the gap between talented IT experts and dedicated healthcare workers with leading companies and healthcare facilities. Our dual focus allows us to cater to the evolving needs of both technology and healthcare sectors, delivering tailored staffing solutions that drive success and growth. Our Services: · IT Technician Staffing: We provide comprehensive staffing solutions for IT roles, including network administrators, systems analysts, cybersecurity experts, and technical support specialists. Our recruitment process ensures that only the most qualified candidates are matched with clients’ specific IT needs. · Healthcare Professional Recruitment: From nurses and doctors to allied health professionals and administrative support, we source, screen, and place top talent across a wide range of healthcare disciplines. Our goal is to enhance patient care and streamline healthcare operations. · Customized Staffing Solutions: We understand that each client has unique needs. Whether you require temporary, permanent, or contract staffing, we offer flexible solutions that adapt to your organization’s requirements and timelines.AXA Professionals is a premier recruitment agency specializing in connecting highly skilled IT technicians and healthcare professionals with top-tier organizations. Our mission is to deliver exceptional staffing services that address the critical needs of technology and healthcare sectors, ensuring operational efficiency and excellence in patient care.\r\n About Us: Founded in 2001 on the principles of communication, customer service, integrity, and innovation, AXA Professionals bridges the gap between talented IT experts and dedicated healthcare workers with leading companies and healthcare facilities. Our dual focus allows us to cater to the evolving needs of both technology and healthcare sectors, delivering tailored staffing solutions that drive success and growth.\r\n Our Services:\r\n· IT Technician Staffing: We provide comprehensive staffing solutions for IT roles, including network administrators, systems analysts, cybersecurity experts, and technical support specialists. Our recruitment process ensures that only the most qualified candidates are matched with clients’ specific IT needs.\r\n· Healthcare Professional Recruitment: From nurses and doctors to allied health professionals and administrative support, we source, screen, and place top talent across a wide range of healthcare disciplines. Our goal is to enhance patient care and streamline healthcare operations.\r\n· Customized Staffing Solutions: We understand that each client has unique needs. Whether you require temporary, permanent, or contract staffing, we offer flexible solutions that adapt to your organization’s requirements and timelines.

Job Description Title: Service Desk Analyst Location: Remote Duration: 0 – 3 Months Contract/ Contract to Hire Job Description: • Provide Level 3 end-user desktop support to multiple users at multiple locations running Windows, Exchange, and Office 365 environments., • "See the world through the eyes of the customer” delivering world class desktop support for all client issues while responding to Level 1 and 2 service tickets. There is also the potential for Tier 3 support work in conjunction with a Senior Technician., • Triage daily support incidents, desktop and light server troubleshooting, hardware and software installation, upgrades, and transformative projects., • Action daily midlevel to advanced infrastructure support incidents, • Resolve incidents and requests related to, but not limited to the following: Mail Application/Office 365 issues, Client/Server Connectivity issues, Time Sensitive and VIP Workstation incidents, File Restores, Remote Access incidents (Citrix and Terminal Services), Password Resets to name a few., • Execute basic system maintenance including software and operating system patching and software version upgrades., • Provide support of Active Directory such as add/remove users, password resets and Group Policy application., • Interface with common technology support tools such as Remote Monitoring and Management (RMM), Mobile Device Management (MDM), • Project work for the installation & Support of Windows PCs & Servers, Azure & Microsoft 365, VMware & Cloud Migration Services., • Creation and administration of user accounts on all group technology supported systems., • Work closely with other IT teams to ensure swift ticket resolution and ensure Service level agreements (“SLAs”) are being met., • Contact third-party vendors for warranty service repair. Requirements: • Minimum 2 years of end user support, • Microsoft Operating Systems such as Windows 10,11 Microsoft Office 2010-2019 along with Exceptional experience MS Office Suite including Office 365 installation and administration, configuration, and troubleshooting., • Provide midlevel - advanced support and guidance to end-users on all aspects of Office 365 applications and services, including but not limited to Outlook, SharePoint, Teams, OneDrive, and Office Suite., • Hands-on experience with Azure, Intune, OneDrive, Exchange online and SharePoint. With some expertise in Azure services., • Basic PowerShell experience, e.g., copy/paste (not writing script), • Android/iOS configuration, troubleshooting and potential integration with MDM solutions., • Familiar with cyber-security concepts, e.g., Multi-Factor Authentication (MFA), Anti-virus/Anti-malware, Software Firewall, Web Filtering., • Basic Networking: TCP/IP, LAN/WAN, DHCP, DNS, DFS, Routing, Switching and Firewalls. Along with understanding of networking concepts and security principles in Azure environments., • Experience with hardware troubleshooting (desktop/laptop, printer, mobile device), • Excellent communication and customer service skills with a strong ability to articulate technical information to non-technical people., • Familiarity with file system support including permissions, sharing, backups and restores., • Experience working a service desk ticketing system (ServiceNow, ConnectWise, Jira etc.), • Familiarity of ITIL, and ITIL best practices within an IT operations environment, • Certifications in AZ900, M365 fundamentals, ITIL V4, • Experience with Managed Service Providers (MSP), • Experience with Market Data vendors, such as Bloomberg, Reuters, Factset

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. At StubHub, we're not just selling tickets; we're elevating the entire live event experience. Whether it's a user's first concert or their hundredth festival, StubHub is there from the discovery to the encore. Fans and promoters alike turn to us for the safest, most convenient ticketing service, and our engineers make it all happen. Why We Need You:Imagine a world where attending any live event is just a click away—a world where the excitement starts not at the gate, but the moment they decide to go. That world is built by you. Without your skills, without your dedication to enhancing the user journey through innovation and technology, the magic fades. You are the architect of dreams for millions of fans. Without you, there's no journey to begin.Location: Hybrid (3 days in office/2 days remote) – New York, NY About the team: Business Operations owns the post-purchase journey for fans through three core teams: Marketplace Operations, Active Support, and Fulfillment. The Marketplace Operations team earns and protects fan trust by delivering the best ticket inventory worldwide. We're obsessively customer-focused, constantly experimenting to make buying and selling tickets seamless and reliable. Marketplace Ops owns the bottom of the funnel, everything after a transaction, where trust is built or broken. From refunds and payments to shipping extensions and replacements, we build the systems that back every order. Our engineers tackle 0 to 1 initiatives at massive scale, designing resilient, high-performance architecture and driving ideas from concept to delivery, directly impacting millions of fans worldwide. What You'll Do: Invent new ways fans experience tickets using Agentic AI • Integrate AI into engineering at scale, leveraging Claude AI, OpenAI to supercharge workflows, writing code, brainstorming designs, running Q&A agents, generating test plans, drafting PRs, and more., • Ownership & Impact: Tackle complex, high-impact problems, own projects end-to-end, and build tools that enable millions of fans and internal users to have seamless, reliable experiences., • AI-First Product Direction: Develop real-world AI-enabled features that go beyond demos, powering meaningful workflows and automation., • 3-4 years of software development experience across languages such as C#, Java, Python, or Go., • AI experience with interest in building AI-enabled interfaces and workflows; exposure to tools like ChatGPT, Claude, or other LLM-based systems., • Product-oriented mindset with a passion for building intuitive, high-quality user experiences that balance technical correctness., • Obsessed with eliminating waste, boosting operational efficiency, and building tools that empower users to do more, faster, and smarter., • Data-Driven engineers who turn complex datasets into actionable insights to guide product and engineering decisions. What We Offer:, • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed., • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$165,000—$200,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found hereWe are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Job Description The Role… At Soho House the Head of Event Production is responsible for the delivery & production of Soho House Primary Events in North America – including but not limited to Coachella Hideout, House Festival NYC, One Night Only Dinner series, Food Festival, Wellness Festival, Miami Art Week in 2026 and beyond. This role will work closely with the counterparts in the UK and Europe to ensure there's consistent experiences for Soho House members in all regions, whilst ensuring they are culturally relevant to the Regions. At times, this role may support on projects in these other regions as and when required by the business. This role will also manage a full time Event Producer and external freelancers/agencies. Main Duties… • Event Production – responsible for delivering the production & delivery of multiple events happening concurrently across different regions & timezones, including planning, logistics & development of multiple event formats (pop ups, launches, dinners, summits, parties) ensuring each event is Health & Safety compliant and meets Soho House's style, food & beverage standards., • Budget Management – bringing together knowledge of event production, this role is responsible for overseeing the budgets of all events we produce & the decisions that get made to ensure costs are managed efficiently without compromises being made to the overall member experience., • Project Team Management – lead and manage a cross functional project team, comprising of a mixture of in House (Member events team) & freelance where required, talent teams, comms, partnerships, operations (food, beverage, service, staffing), finance, creative & content, AV/tech, legal and membership as well as all external vendors and partners, venues, licensing, food & beverage, talent liaison, AV, décor/creative production and entertainment., • Current Trends – stay on top of the most relevant trends externally in the world of event curation, technologies to support event logistics/guest list/ticketing but also internally within the world of Soho House, understanding our standards in food, drink, service & style., • ROI / Post-event Management - manage effective post-event evaluation including member feedback, successes and under performance to manage stakeholder communications and deliver continuous improvements Experience Required • Event Production – 10+ years' experience in large scale event production, particularly festival production and producing on a green site., • Budget Management - solid understanding of budget creation, cost control and expense reporting., • Communication – excellent verbal & written communication skills is a must, with the ability to produce event decks & reports essential, • Project/Programme Management – experienced in managing multiple projects and people simultaneously., • Organisation & Attention to Detail - the role requires a fast learner with strong organizational skills, meticulous attention to detail, who is deadline driven., • Health & Safety – a good understanding of Health & Safety, permitting and license laws and requirements in the Americas to produce events in is essential., • Team Management – experience of successfully managing a cross functional project team is essential., • Hospitality/F&B experience – experience working with chefs, caterers, drinks suppliers, FOH staff., • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to work on your feet for at least 8 hours., • Fast paced movements are required to go from one part of the club to others., • Must be able to move, pull, carry, or lift at least 40 pounds., • Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$120,000—$140,000 USD

Job Description Overview Formed in 1972, Related is the most prominent privately owned real estate firm in the United States. Headquartered in New York City, the company has offices and major developments across the world. Related owns and manages a premier portfolio of assets valued at over $60 billion, including the 28-acre Hudson Yards neighborhood on Manhattan’s West Side. Related believes in investing in its talent and cultivates a positive, team-oriented environment where every voice is valued. Employees are encouraged to boldly take on new challenges, transcend the status quo, and demonstrate strong entrepreneurial spirit. In its relentless commitment to excellence, Related works to foster an innovative approach in its team members so that they can positively impact the communities in which they conduct business. Learn more about Related at . About Hudson Yards Hudson Yards is the cultural center of Manhattan’s New West Side. A template for the future of cities, this new neighborhood has not only changed the way New York looks to the world, but the way the world sees New York. Be a part in shaping one-of-a-kind experiences at New York’s newest neighborhood by joining our team. We are looking for individuals passionate about unforgettable experiences in the world of thrill and design. Vessel is a new kind of public landmark. Engaging and interactive, the centerpiece of the Public Square and Gardens is meant to be climbed and explored with others. A ticketed experience linked to the neighborhood and part of the broader Hudson Yards destination. Responsibilities The Vice President of Marketing will be responsible for developing and executing enterprise-level marketing strategies that drive revenue growth, ticket sales, and long-term brand equity across direct-to-consumer and group segments for Vessel at Hudson Yards. This role will be key in fostering a culture of data-driven and performance marketing decision-making by spearheading comprehensive analytics insights and capabilities within the team. This individual provides strategic leadership across full-funnel marketing, digital, CRM, paid media, and ecommerce, ensuring alignment with broader organizational objectives and sustainable business performance. This position will be based full-time onsite in the New York office and will report to the SVP of Marketing, Partnerships and Events for Hudson Yards. Responsibilities will include but are not limited to: • Lead the development and execution of integrated, data-driven marketing strategies that support business growth, customer acquisition, retention, and revenue optimization., • Oversee full-funnel marketing efforts across all channels, including paid media, social/digital platforms, website, and CRM, ensuring achievement of defined KPIs., • Provide strategic direction for brand positioning, media planning, social/digital marketing, CRM, marketing partnerships, and ecommerce initiatives to deliver sustained, long-term growth in traffic, conversion, average ticket price and repeat visitation to Vessel and Hudson Yards., • Establish and manage a high-performing functions across social, programmatic, search, retargeting, and CRM channels to ensure predictable and scalable growth., • Direct paid media activities, including annual integrated planning, channel strategy, budgeting, partner selection, execution, and performance measurement., • Drive continuous optimization through testing and adoption of emerging channels, platforms, and marketing technologies., • Lead digital marketing initiatives, including website performance, SEO/GEO, email, and omni-channel CRM programs, leveraging advanced audience segmentation to maximize engagement effectiveness and conversion., • Define and manage marketing and ecommerce performance metrics across the funnel; analyze results and adjust strategies to improve efficiency, ROI, and business impact., • Inventory and Pricing Optimization: Design and oversee inventory and pricing strategies, including dynamic pricing models, to maximize profitability and competitiveness for all revenue streams., • Bundling and Partnerships: Lead the development of packaging options and partnerships that enhance value for guests while driving cross-sell and upsell opportunities. Assess optional media mix by business goals and target audience., • Develop and implement commercial strategies to enhance revenue, profitability, and market share for Vessel and Hudson Yards. Align strategies across all revenue streams, including ticketing, photo, retail, F&B, sponsorship, tours and events., • Market Positioning: Analyze market trends, competitive dynamics, and visitor behavior to refine offerings and capture growth opportunities. The anticipated base salary range for this position is listed below. In addition to a competitive base salary, you will be eligible to receive discretionary bonus incentives and a comprehensive benefits package. Anticipated base salary range: $175,000 - $200,000 Actual base salary within the anticipated range will be determined by several components including, but not limited to, the individual's experience, skills, qualifications, and market factors. Qualifications • Bachelor’s Degree with 10+ years of experience in Marketing or Tourism sales related field, preferably with commercial visitor attraction or ticketed/booking sales experience or other D2C eCommerce experience, • Experience managing external agencies to develop marketing and ad campaigns that deliver against brand and direct response objectives, • Fluency and literacy of multi-channel marketing tactics and digital marketing platforms (website, search, ECRM, display, and social) to generate sales through full funnel experience, • Strong leadership skills with experience in managing individuals, • Highly organized with the ability to manage multiple projects simultaneously, • Creative and strategic thinker with a solutions-oriented and growth mindset, • Self-starter who is proactive, resourceful, and adaptable, • Excellent interpersonal, written, and verbal communication skills #TRC #LI-RB1 #Onsite