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Job Description Job Title: Senior Director of Program Operations - Post-Accelerator Team: Product Location: Hybrid in Atlanta (GA), Chicago (IL), New York (NY), Newark (NJ) Employment Type: Full-time FLSA Classification: Exempt Start Date: ASAP About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. To learn more, take a look at Braven’s Jobs Report. About the Role In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Senior Director of Program Operations to own the operational excellence and strategic growth of all programming that supports our Post-Accelerator Fellows (PAFs) after they complete our Accelerator course. Unlike the Accelerator, which is credit-bearing and embedded in a student's coursework, post-accelerator programming is entirely voluntary. That makes operational quality mission-critical: the way we design, deliver, and continuously improve our programming directly determines whether PAFs show up, stay engaged, and ultimately secure strong first opportunities within six months of graduation — Braven's north star outcome. This leader will manage a team of Associate Directors and a Project Manager to operationalize a diverse portfolio of programs, the Professional Mentor Program, Career Communities, the Ready to Launch Bootcamp, other programming, and Post-Accelerator Fellow engagement through Braven's social media presence. They will be responsible not only for the excellent day-to-day execution of these programs but also for building the operational systems, team capabilities, and strategic vision that will enable Braven's post-accelerator work to scale. A critical dimension of this role is building and maintaining the operational infrastructure that enables both central and regional colleagues to execute post-accelerator programming with consistency and excellence. This role is on the Product team and reports directly to the Head of Program Operations. What You’ll Do Post-Accelerator Program Operations Leadership (50%) • Own the operational strategy, quality, and continuous improvement of Braven's full suite of post-accelerator programs, including the Professional Mentor Program, Career Communities events, and the Ready to Launch Bootcamp., • Oversee the design and delivery of asynchronous programming — including Case Management, Referral Systems, Job Boards, and opportunity newsletters — ensuring these touchpoints are high-quality, timely, and effective at keeping PAFs engaged., • Set clear operational standards and accountability structures across programs, ensuring Associate Directors and the Project Manager have the tools, clarity, and support they need to execute excellently., • Monitor program performance through data; identify trends, gaps, and opportunities to strengthen outcomes and use insights to drive continuous improvement. Team Management & Cross-Functional Leadership (30%) • Directly manage a team of 4+ staff, including Associate Directors of Post-Accelerator Operations and Fellow Engagement & Communications, and a Project Manager of Post-Accelerator Operations., • Develop and coach direct reports, fostering a culture of high performance, learning, collaboration, and equity within the team., • Lead team goal-setting, workload management, and professional development, ensuring each team member is set up to thrive and grow., • Serve as the primary operational partner to the Post-Accelerator Design and Execution team, building and sustaining the infrastructure tools, workflows, documentation, and training that enable both central and regional staff to execute post-accelerator programming; and partner closely with Systems, Volunteer, and other Product sub-teams to drive alignment and collaborative problem-solving on initiatives that impact PAFs., • Represent post-accelerator operations in organizational planning conversations, advocating for the resources, systems, and visibility this work requires to succeed. Innovation & Strategic Scaling (20%) • Develop and champion a multi-year operational vision for post-accelerator programming that anticipates growth and builds toward scale., • Identify opportunities to streamline, systematize, and innovate across programs by designing smarter workflows, strengthening knowledge management infrastructure, and improving onboarding and training for the team., • Proactively identify gaps in current systems, tools, processes, and automations that constrain the program's scalability, and bring those gaps to the Systems Team with sufficient operational context and prioritization rationale to enable effective scoping and solutioning., • Leverage proficiency in operational tools such as Tableau or equivalent Data Visualization tools, Salesforce or equivalent CRMs, Airtable, and Jira Service Management or equivalent ticketing and workflow platforms to build, optimize, and automate program operations infrastructure without heavy reliance on the Systems or Technology team., • Lead or contribute to cross-functional strategic projects that advance Braven's ability to serve PAFs at scale., • Stay current on trends in career development, alumni engagement, and nonprofit program operations to bring fresh thinking and best practices to Braven's work., • Partner with the Head of Program Operations and the Head of Post-Accelerator Execution on organizational and product strategy, contributing a post-accelerator operational lens to broader programmatic decisions and ensuring operations and program execution remain tightly aligned. Requirements Minimum Requirements • BA/BS Degree, • 8+ years of professional experience, with at least 5+ years in a people management or team leadership role. Preferred Qualifications • Demonstrated success leading operational functions at scale, ideally in a nonprofit, education, or EdTech context., • Experience managing multi-program portfolios and leading teams of diverse functions and skill sets., • Adaptable problem-solver, comfortable with ambiguity, and able to translate complexity into clear solutions, • Demonstrated ability to independently configure, troubleshoot, and optimize operational tools — such as Tableau or equivalent, Salesforce or equivalent, Airtable, and Jira Service Management or equivalent platforms — to streamline and scale program processes without requiring ongoing Systems or Tech team support, • Demonstrated ability to serve as an effective operational thought partner with technical teams, being able to translate program needs and workflow challenges into clear problem statements, engage in productive cross-functional dialogue, and contribute meaningfully to conversations about systems design and prioritization without requiring deep technical expertise., • Strong ability to prioritize, delegate, collaborate cross-functionally, and drive results, • Demonstrated commitment to building strong and welcoming cultures that help to develop others., • Exemplification of Braven’s core values., • Experience that has informed your belief in Braven’s mission and has prepared you to work with, or for, Braven’s student Fellow population. Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work Demands • Ability to work in-person in Atlanta (GA), Chicago (IL), New York (NY), or Newark (NJ) 3 days per week, • Ability to travel approximately 6 times per year to other Braven locations, • Ability to travel to in-person Braven events, including some evening and weekend events as needed Additional Requirements • Authorized to work in the U.S., • Braven doesn’t offer employment visa sponsorship Application & Interview Process While the interview process may vary slightly, the general process will be: • Phone screen with Talent Team member, • Performance Task, • Interview with Hiring Manager, • Panel Interview with Key Partners, • Final Interview, • Reference Checks Benefits Compensation and Benefits Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. Starting salary within the range is determined by role scope and qualifications, with new hires starting at the lower end to allow for growth with performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges, by geographic market, for this role are set forth $105,500-$131,800 in Atlanta, $111,300-$139,100 in Chicago, and $122,500-$153,100 in New York City and Newark. This is a full-time, regular, exempt, and benefits-eligible position where you will be working at 100% capacity. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: • Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year), • Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health, • Match of your 401K contribution up to 5% of your base annual salary, starting your first full month, • Coverage of 85% of health insurance premium for employee and dependents, • 12 weeks of paid parental leave, • A one-month paid sabbatical after 4 years on staff Please note that Braven is firm in its compensation philosophy; therefore, only candidates who believe our total rewards package aligns with what they are looking for in their next opportunity are encouraged to apply. Location We gather in the office 3 days a week (Tuesday through Thursday) and work remotely 2 days a week (Monday and Friday). Therefore, this role requires teammates to live within commuting distance of Atlanta, Chicago, New York, or Newark. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.

Job Description Job Title: AWS Connect Developer Location : Remote Compensation : 50-60$/Hr on C2C/1099 Work Authorization: H1B, GC, USC Overview We are seeking a highly skilled AWS Connect Developer with expertise in Node.js, Amazon Connect, and systems integration. The role focuses on designing and developing customer engagement workflows, integrating Amazon Connect with CRMs (including Zoho), ticketing platforms, and other enterprise applications. The ideal candidate will bring strong technical experience and a problem-solving mindset to build scalable, intelligent, and secure contact center solutions. Key Responsibilities · Design, configure, and optimize Amazon Connect contact flows for voice, chat, SMS, and omni-channel interactions. · Develop Node.js-based Lambda functions and backend services to extend Amazon Connect functionality. · Build and maintain integrations between Amazon Connectand CRMs, including Zoho CRM, Salesforce, ServiceNow, and Zendesk. · Enable bi-directional data flows (customer data sync, ticket creation, case management) between Connect and Zoho/other platforms. · Implement real-time event streaming and reporting pipelines using AWS services (Kinesis, DynamoDB, Athena, S3). · Leverage AWS AI/ML services (Lex, Polly, Transcribe, Comprehend) to enhance IVR/chatbot automation. · Collaborate with business teams to automate workflows (lead management, support tickets, call recordings, customer notes) in Zoho and other third-party tools. · Ensure data security, access controls, and compliance through IAM roles, encryption, and monitoring. · Troubleshoot issues, optimize integrations, and deliver continuous improvements. Required Qualifications · 5–8 years of software development experience, including 2+ years in Amazon Connect development. · Strong Node.js development skills (backend services, APIs, integrations). · Hands-on experience with Amazon Connect: contact flows, queues, routing profiles, and reporting. · Proven experience integrating Amazon Connect with Zoho CRM (or other CRMs like Salesforce/ServiceNow). · Exposure to CI/CD pipelines (GitHub Actions, GitLab, AWS CodePipeline, or equivalent). · Familiarity with REST/GraphQL APIs, webhooks, and OAuth-based integrations. · Solid understanding of IAM security, role-based access, and compliance requirements. · Expertise in AWS services: Lambda, API Gateway, Step Functions, DynamoDB, S3, CloudWatch. Preferred Skills · Experience with Amazon Lex, Polly, and Transcribe for conversational AI. · Knowledge of Zoho ecosystem (CRM, Desk, Campaigns, Zoho PhoneBridge API). · Background in contact center technologies such as Avaya, Genesys, or Twilio

Job Description POSITION OVERVIEW: The Director of Operations serves as a senior team leader responsible for the strategic planning, execution, and continuous improvement of all Front of House operations within the Loew’s Jersey Theatre. This role ensures that every performance and event delivers a seamless, safe and exceptional guest experience, while maintaining operational efficiency through the venue. Working in close partnership with the General Manager and venue leadership team, the Director of Operations manages multiple operational departments, coordinates with event partners and services vendors, and leads event-day execution for a high-volume programming schedule. The ideal candidate brings strong operational leadership, a deep understanding of customer service in a live event environment, and a commitment to delivering best-in-class hospitality in a fast-paced venue setting. RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED, TO THE BELOW: • Provide strategic leadership and day-to-day oversight of all Front of House operations for concerts, theatrical performances, and special events, reflecting industry standards for venue operations management, • Plan, schedule, and supervise guest-facing operational teams including: o FOH Operations o Guest Services o Ticket Scanning and entry operations • Lead event-day operational planning to ensure efficient guest flow, timely venue openings, and smooth ingress and egress for large audiences, • Oversee day‑to‑day venue readiness, ensuring FOH areas are staffed, clean, safe, and prepared for each event, • Partner with Finance to prepare and reconcile event and performer settlements, ensuring accurate documentation and timely post-event reporting—consistent with duties in major entertainment organizations, • Serve as the primary operational liaison with key third-party partners including facility services and food and beverage supervisors to ensure coordinated service delivery, • Collaborate closely with security, production, ticketing, programming and event management teams to ensure unified seamless event execution, • Establish and maintain high standards for guest experience, safety, and operational excellence throughout the venue, • Recruit, train, and mentor Front of House and event staff to maintain a highly professional guest services- oriented culture, • Monitor and improve operational procedures, staffing models, and service delivery to support a high-volume event calendar\, • Establish staffing models and event‑day labor plans that support high-volume event schedules efficiently and cost‑effectively.\, • Address guest issues and operational challenges in real time while maintaining a positive and welcoming environment, • Build and maintain strong relationships with vendors, contractors, and community partners to support venue operations., • Other duties as assigned QUALIFICATIONS: • 5–7+ years of venue operations experience, preferably in a major theatre, concert venue, arena, or performing arts facility, • Proven experience managing Front of House teams in high-attendance live event environments, • Demonstrated leadership ability overseeing multiple departments and large event staff teams, • Strong operational planning, organizational, and decision-making skills, • Strong understanding of safety practices, crowd management, and emergency procedures in entertainment or public assembly venues., • Excellent communication and interpersonal skills with the ability to work effectively across departments and with external partners, • Proficiency in computer skills including Microsoft Word, Excel and Outlook along with staff scheduling software, • Experience coordinating with third-party service providers in a live entertainment setting preferred WORKING CONDITIONS: • Travel Requirements: May travel up to 5% during the year, • Physical Demands: Must be able to lift up to 50lbs, • Work Environment: This position requires work to be performed onsite at the theatre in Jersey City, NJ and/or the Prudential Center/New Jersey Devils offices in Newark, NJ. Attendance at events taking place in the theatre or meetings offsite, including but not limited to weekends and/or holidays may be required as an essential job function., • Ability to work evenings, weekends, and holidays based on a dynamic event schedule COMPENSATION AND BENEFITS: The pay range for this position at commencement of employment is expected to be between $110,000 and $125,000/year. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. This position will be an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. The benefits package for the position may include the following subject to the terms of the then-in-effect Company policies, plan documents and other eligibility criteria: • Medical/Dental/Vision/Flexible Spending Accounts, • Pretax Transportation Benefit, • 401K (with a company match after 1 year of service), • Generous Paid Time Off policies, • 13 Paid Holidays, • Complimentary or Discounted Sports & Concert Tickets, • Other League & Partner Discounts Details of participation in these benefit plans will be provided if a candidate receives an offer of employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class

Job Description Job Title: Director, Product Support Team: Systems Location: In-Person in Chicago (IL), Newark (NJ), or New York City (NYC) Employment Type: Full-time FLSA Classification: Exempt About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. To learn more, take a look at Braven’s Jobs Report. About the Role In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Director, Product Support, who will play a key role in ensuring Braven’s systems and digital tools are effectively leveraged to meet programmatic goals. As the leader of the Product Support team, this role combines a thorough understanding of our program model with technical expertise in our digital products to ensure a strong user experience for Fellows, volunteers, and staff. Success in this role requires impressive problem-solving abilities, a proactive approach to identifying solutions, and a deep commitment to enhancing the user experience through continuous system and process improvements. The Product Support team serves as a key bridge between Braven’s users and the product development teams. Their efforts are crucial to our scaling efforts, as they ensure that any obstacles encountered by internal and external stakeholders are promptly and effectively addressed. This role is on the Systems team and reports directly to the Senior Director, Digital Product Management. What You’ll Do Oversee and enhance the user experience of our technology products for internal and external stakeholders (50%) • Supervise the daily operations of Braven Programming’s customer support, including overseeing the support ticketing process and ensuring timely and user-centered resolution of issues across all systems., • Support and improve escalation policies and procedures relating to the experience of users who engage with Braven’s products., • Oversee the planning and execution of product training required for both users and support staff, • Ensure comprehensive support documentation and resources for technology products and processes., • Collaborate with system owners, IT teams, and other stakeholders to escalate and resolve complex technical problems. Manage a team dedicated to addressing and resolving any problems users may encounter with a product (20%) • Manage, mentor, and support a team of 4 system administrators who oversee critical tech systems., • Ensure clear prioritization and division of labor across teammates, both weekly and quarterly., • Ensure that the Product Support Team has clear communication and meeting structures that enable strong collaboration and alignment across the various workstreams the team supports., • Ensure the team is equipped to handle incoming support requests, resolve technical issues, and provide high-quality system support., • Oversee team performance and implement professional development plans to grow technical and problem-solving skills., • Maintain a strong Product Support Team culture. Identify recurring issues, gauge the effectiveness of solutions, and continuously improve the overall support strategy (15%) • Review ticket trends in Jira Service Management to inform product development processes and training, as well as the Product Support team's development needs., • Define and monitor key performance indicators for our digital products., • Incorporate user feedback and user-centric design principles into product development., • Collaborate with internal product users (Regional teammates) through regular touchpoints to surface user needs and gauge the effectiveness of product development solutions. Serve as a critical contributor to product development projects at Braven (10%) • Serve as a project contributor on scrum teams, focused on supporting new features or product launches with testing, quality assurance, training, documentation, and support., • Collaborate with Product teammates as well as our Systems team to shape, support, and test changes to our systems., • Serve as a project consultant for other Braven projects needing Product Support capacity, supporting user story drafting and clarity, prioritization, and directly contributing to work as needed. Other duties as assigned. (5%) Requirements Minimum Requirements • Bachelor’s Degree, • 5+ years of Customer Experience or Product Management experience in a technical support context Preferred Qualifications • 5-7 years of demonstrated excellence in customer service, customer success, and/or help desk support, as well as in project, program, or event management, • Demonstrated success in managing a team of technical support specialists, administrators, or similar roles, • Proficiency in Google Suite, Slack, Zoom, • Proficiency in Atlassian Products, including Jira Service Management, Confluence, and Jira Work Management, • Proficiency in Salesforce, Excel, Tableau, Canvas (or another Learning Management System), • Experience with Form Assembly, Campaign Monitor, Mogli, • Strong understanding of system administration, ticketing processes, and user support best practices., • Proven ability to develop training materials and empower non-technical users., • Skilled at identifying recurring issues, improving processes, and implementing system enhancements., • Exceptional problem-solving, communication, and collaboration skills., • Exemplification of Braven’s core values., • Experience that has informed your belief in Braven’s mission and has prepared you to work with, or for, Braven’s student Fellow population. Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work Demands • Ability to work in-person in Chicago (IL), Newark (NJ), or New York City (NYC), • Expected to travel ~15% for meetings and other in-person gatherings, • Ability to work some evenings and weekends to support both virtual and in-person Braven events Additional Requirements • Authorized to work in the U.S., • Braven doesn’t offer employment visa sponsorship Application & Interview Process While the interview process may vary slightly, the general process will be: • Phone screen with Talent Team member, • Performance Task, • Interview with Hiring Manager, • Panel Interview with Key Partners, • Reference Checks Benefits Compensation and Benefits Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. Starting salary within the range is determined by role scope and qualifications, with new hires starting at the lower end to allow for growth with performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges, by geographic market, for this role are set forth $76,000 - $94,900 in Chicago and $83,600 - $104,400 in New Jersey and New York. This is based on a 50-hour work week at an hourly rate. This is a full-time, regular, exempt, and benefits-eligible position. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: • Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year), • Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health, • Match of your 401K contribution up to 5% of your base annual salary, starting your first full month, • Coverage of 85% of health insurance premium for employee and dependents, • 12 weeks of paid parental leave, • A one-month paid sabbatical after 4 years on staff Location We gather in the office two to three days a week. Therefore, we require teammates to live within commuting distance of one of our hubs: Atlanta, Chicago, Newark, or New York City. Each teammate can use at least two flex days per week of their choosing to work remotely. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.About the role The Senior Production Engineering team sits at the heart of CoreWeave's reliability efforts. In this role, you'll partner closely with our Support/CX teams to build, operate, and evolve internal tooling that enables a "Direct‑to‑Expert" support model at scale. You'll define and ship AI‑assisted workflows, self‑service diagnostics, and platform integrations that reduce time‑to‑resolution and improve customer experience across our cloud. What you'll do • Design, build, and own support-facing tools for case triage, intelligent routing, and expert engagement, integrating with incident and change management workflows., • Develop AI‑powered assistants and automations that accelerate root‑cause discovery, knowledge retrieval, and resolution quality., • Create and maintain dashboards, alerts, and signals that surface tooling issues early; integrate observability into new tooling to reduce MTTR., • Build self-service and guided diagnostics that empower Support/CX to resolve common issues and collect high‑quality context for escalations., • Codify reliability and support practices into services, APIs, and Kubernetes-native controllers/operators where appropriate., • Partner with engineering leadership and internal stakeholders to prioritize roadmap initiatives, land adoption, and measure business impact., • Participate in an on‑call rotation for the tooling you own.What you've worked on (Minimum qualifications), • 4+ years of software or infrastructure engineering experience building and operating production services., • Proficiency in Go or Python (or equivalent experience)., • Strong fundamentals in Linux, containers, and Kubernetes; comfortable debugging in distributed systems., • Experience with observability (metrics/logs/traces) and using data to improve reliability and support outcomes., • Demonstrated experience with incident management and steady‑state operational excellence (e.g., progressive delivery, testing strategies, error budgets, fault‑tolerant design)., • Comfort collaborating with multiple stakeholders (Support/CX, Product, SRE, and service owners).Preferred qualifications, • Experience integrating or building support/operations tooling (e.g., ticketing/incident systems, status page, knowledge management, chat/alerting integrations)., • Experience automating manual workflows and stitching together productivity platforms., • Familiarity with AI/ML tooling for retrieval, summarization, or copilot‑style assistance., • Experience codifying operational practices into Kubernetes controllers, operators, or platform services.Wondering if you're a good fit? We value diverse experiences. Even if you don't match every bullet, we'd still love to hear from you—especially if you're excited about reliability tooling, customer experience, and partnering across teams to make CoreWeave better every day. The base salary range for this role is $139,000 to $204,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings; for roles in other locations, benefits vary and are shared during the hiring process. These include: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment, • A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.What You'll Do: CoreWeave's Global Logistics Operations (GLO) team enables the movement of critical infrastructure across our rapidly expanding global network of data centers, warehouses, and logistics partners. Our team manages transportation execution, third-party logistics providers, inventory movement, and operational coordination to ensure equipment arrives safely, compliantly, and on schedule. About the Role: As a Regional Logistics Specialist, Global Logistics Operations, you will own the day-to-day execution of domestic and international shipments supporting data center builds, spares, transfers, and returns. You will coordinate closely with carriers, freight brokers, and 3PL providers while managing shipment tracking, documentation, ticket queues, and operational escalations. This role serves as a key operational link between data center teams, inventory control, procurement, trade compliance, and logistics partners. Success in this role requires strong transportation knowledge, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Who You Are: • 4+ years of experience in logistics, transportation, freight operations, supply chain, or 3PL environments., • Hands-on experience managing domestic freight and parcel transportation, including LTL, TL, white-glove, expedited, and carrier coordination., • Experience coordinating with carriers, freight brokers, and third-party logistics providers., • Working knowledge of shipping documentation, including bills of lading, packing lists, commercial invoices, proof-of-delivery documentation, and claims management., • Experience supporting transportation execution across multiple shipment types and operational workflows., • Strong proficiency with ERP systems, transportation management systems (TMS), logistics platforms, and Microsoft Excel or Google Sheets., • Experience managing ticketing systems such as Jira or similar workflow management tools., • Ability to reconcile transportation data across multiple systems while maintaining accurate and auditable records., • Experience contributing to KPI reporting, operational metrics, or transportation performance tracking., • Knowledge of transportation operations, carrier performance management, and shipment exception handling.Preferred:, • Experience supporting data center infrastructure, cloud operations, technology hardware, or other high-value equipment environments., • Exposure to international transportation, customs processes, import/export documentation, and trade compliance requirements., • Familiarity with Incoterms, HTS classifications, country-of-origin requirements, and logistics compliance processes., • Experience supporting control tower operations, transportation visibility platforms, or logistics analytics programs., • Experience creating or improving logistics SOPs, workflows, and process documentation.Wondering if you're a good fit? We believe in investing in our people and value candidates who bring diverse experiences and perspectives to our teams, even if you don't meet every qualification. • You love solving transportation challenges and keeping critical operations moving., • You're curious about global logistics networks, transportation optimization, and supply chain operations., • You're an expert in shipment execution, logistics coordination, and operational follow-through.Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences, • Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $134,000 to $179,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings; for roles in other locations, benefits vary and are shared during the hiring process. These include: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment, • A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description POSITION OVERVIEW: The Production Manager serves as a senior operational leader responsible for the planning, coordination, and execution of all technical and production-related aspects of concerts, theatrical performances, comedy events, community and special engagements within and associated with the venue. This role oversees advancing, staffing, logistics, and onsite execution for a high-volume event calendar while ensuring productions are delivered safely, efficiently, on schedule, and at the highest professional standard. Working closely with the General Manager, booking team, operations leadership, IATSE stagehands, touring personnel, and venue department heads, the Production Manager acts as the primary point of contact for all event production matters. The ideal candidate brings extensive live entertainment production experience, strong leadership skills, technical expertise, and the ability to successfully manage multiple complex events in a fast-paced venue environment. RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED, TO THE BELOW: • Provide strategic leadership and day-to-day oversight of all production operations for concerts, theatrical performances, comedy shows, community and special events, • Advance all incoming event details and logistics with internal stakeholders, touring production managers, and community event partners, and when necessary, communicate with agents, promoters, and artist representatives, to ensure accurate execution of technical and financial requirements, • Oversee event production logistics including: o Stage operations and management o Audio, lighting, and video coordination o Rigging and stagehand labor o Backline and equipment needs o Loading dock scheduling, parking permits and truck logistics • Develop and manage production schedules, labor calls, and staffing plans to support efficient event execution, utilizing a cloud portal to list, update and share these details, • Supervise and coordinate union stagehands, technical crews, and event production staff, • Serve as the primary onsite production representative during load-ins, performances, and load-outs, • Collaborate closely with booking, operations, security, ticketing, and facilities, teams to ensure seamless cross-departmental event execution, • Ensure compliance with all permitting and venue safety standards, OSHA regulations, fire code requirements, and applicable union agreements, • Work closely with Finance and event management teams to prepare and reconcile production-related settlements, labor costs, and event expenses, • Assist with budgeting and forecasting for production operations, equipment needs, and staffing expenses, • Oversee the maintenance of venue production equipment and coordinate repairs, regularly-scheduled maintenance, and recommend capital improvement as needed, • Build and maintain strong working relationships with touring personnel, promoters, vendors, relevant city agencies, community and production partners, • Recruit, train, mentor, and evaluate production staff to maintain a professional, efficient, and service-oriented production environment, • Troubleshoot technical and operational issues in real time while maintaining composure in a fast-paced live event setting, • Other duties as assigned QUALIFICATIONS: • 5-7+ years of live event production experience, preferably in a major theatre, concert venue, arena, touring production or performing arts facility, touring production experience a plus, • Demonstrated experience advancing and managing concerts, theatrical productions, and large-scale live events, • Strong knowledge of live audio, lighting, video, staging, rigging, and backstage operations, • Experience supervising production crews, stagehands, and technical staff in high-volume event environments, • Familiarity with union labor environments and collective bargaining agreements preferred, • Strong organizational, problem-solving, and time management skills with the ability to manage advance and/or execution of multiple events simultaneously, • Excellent communication and interpersonal skills with the ability to work effectively with artists, promoters, agents, touring personnel, vendors, community contacts and internal departments, • Proficiency in Microsoft Word, Excel, Outlook, and event production or scheduling software, • Ability to work evenings, weekends, holidays, and extended hours based on event schedules, • Ability to remain calm and effective under pressure in a fast-paced live entertainment environment WORKING CONDITIONS: • Travel Requirements: May travel up to 5% during the year, • Physical Demands: Must be able to lift up to 50 lbs and work in active backstage and production environments, • Work Environment: This position requires work to be performed onsite at the theatre in Jersey City, NJ and/or the Prudential Center/New Jersey Devils offices in Newark, NJ., • Attendance at events taking place in the theatre or meetings offsite, including but not limited to evenings, weekends, and/or holidays may be required as an essential job function COMPENSATION AND BENEFITS: The pay range for this position at commencement of employment is expected to be between $95,000 and $115,000/year. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The benefits package for the position may include the following, subject to the terms of the then-in-effect Company policies, plan documents and other eligibility criteria: • Medical/Dental/Vision/Flexible Spending Accounts (all LGBT friendly), • Pretax Transportation Benefit, • Generous parental leave policies, • Unlimited Paid Time Off, • 13 Paid Holidays, • Other League & Partner Discounts Details of participation in these benefit plans will be provided if a candidate receives an offer of employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. #LI-DNP

Job DescriptionLevel Up Your IT Career at 360 Networks! Are you an MSP pro ready to tackle complex IT challenges? At 360 Networks, we’re not just another IT company—we’re a fast-growing, collaborative team where your skills are valued, your ideas make an impact, and your work directly drives client success. Benefits That Actually Matter: Healthcare costs are no joke, so we make sure you’re covered. We offer industry-leading medical plans with strong employer contributions, paid time off, professional development opportunities, and more—helping you focus on IT, not your wallet. At 360 Networks, your career growth and well-being are top priorities. Healthcare You Can Count On: We offer Horizon Blue Cross Blue Shield of New Jersey medical coverage with a low $1,500 deductible — real protection that helps keep medical costs down and protects you and your family. 401(k) You’ll Want to Use: Secure your future with our Fidelity Investments 401(k) plan with up to a 4% employer match — we help you build retirement savings, not just pay your bills. Time Off & Growth Support: Paid time off + professional development assistance means you recharge, level up your skills, and avoid burnout — because great talent thrives when supported. Windows Server System Administrator:(Position is In Office NOT Remote). We are seeking a Windows Server System Administrator candidate to be part of a growing Managed Service Provider firm. The System Engineer candidate for this position must have 3-5+ years of experience deploying and supporting small-to-medium business environments, including servers, networking, virtualization, and the cloud. The Windows Server System Administrator must have excellent customer service skills and a desire to increase knowledge of cloud technology, virtualization, and networks for small-to-medium business solutions. The System Engineer candidate will work and support projects supporting Windows Server (AD, GPO) environments, migrate O365 and communicate technical solutions and services for the small-to-midsize business market. The Windows Server System Administrator will be considered one of the team’s senior members and will be responsible for fielding complex high-level escalations and projects. Windows Server System Administrator MSP - Experienced: • Working MANAGED SERVICE PROVIDER EXPERIENCE., • Troubleshooting and deploying Windows Server 2012-2019, • Troubleshooting and deploying Windows SQL Server, • Active Directory and Group Policy creation., • Superior troubleshooting/diagnostic skills., • VMware and/or Hyper-V experience., • P2V migration experience., • Ticketing and R.M.M. experience. (ConnectWise)., • Implementing network software and hardware upgrades. (Cisco Meraki, FortiGate), • Configuring and managing firewalls, switches, W.A.P.s, VPNs, and other network appliances, • Support end-users in a help desk and on-site environment, resolving hardware/software issues., • Serving as a member of the Project Delivery teams by providing hands-on technical support for complex projects., • Serving as an escalation point for Tier III support issues that are escalated by our Tier I and Tier II engineers., • Configure servers and other critical components in Azure., • Azure & administration and support., • Microsoft Intune and Auto Pilot Actual salary of System Engineer to commensurate with experience.

DELIVERY OPERATIONS MANAGER L1 City: East Hanover State/Province: New Jersey Posting Start Date: 6/1/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description: ͏ Collaboration Service Delivery Operations Manager Role Overview The Collaboration Service Delivery Operations Manager is a global operations leader within the meeting and production service, accountable for governance, operational readiness, and continuous improvement of enterprise live meetings and events collaboration services. Partnering with regional teams, client teams, vendors, and platform owners, this role ensures consistent execution and customer outcomes across Microsoft Teams, Monday.com, GlobalMeet, and other approved platforms. This is a people leader role centered on service management (standards, routines, documentation, reporting), tooling and process alignment, KPI and budget visibility, and escalation coordination. The role does not produce events directly; it enables production and support teams to deliver reliably through clear operating standards and cross-functional coordination. Key Responsibilities Drive global service delivery operations by standardizing workflows, aligning cross-regional execution, and improving end-to-end performance for live meetings and events services. Run service governance and controls to ensure consistent quality, compliance, and measurable outcomes (cadences, reviews, action tracking). Own service knowledge and documentation (service catalog, SOPs, runbooks, knowledge articles) and ensure it remains current and adopted. Own performance management and insights by defining and reporting KPIs (SLA adherence, cycle time, incident trends, customer experience), ensuring system-of-record accuracy, investigating anomalies, and translating insights into improvements. ͏ Lead continuous improvement by capturing feedback, identifying root causes, prioritizing changes, coordinating implementation, and tracking impact. Manage vendor performance through SLA reviews, issue tracking, and service improvement plans. Provide operational platform leadership for approved tools by coordinating adoption, training, testing, and governance; standardize workflows including intake, scheduling, provisioning, access management, integrations coordination, troubleshooting engagement, and reporting. Partner with IT, Security, and platform owners to align operations with compliance, privacy, and enterprise standards; coordinate operational readiness for new capabilities before go-live (monitoring, escalation paths, training, documentation, change routines). Lead cross-functional operational projects by aligning stakeholders on scope, timelines, risks, dependencies, and deliverables. Coordinate high-profile readiness and escalations by confirming coverage plans, communications protocols, incident coordination, and lessons learned tracking. Manage financial governance by tracking spend versus forecast, validating vendor charges against agreements, and escalating variances and cost risks through established controls. Lead and develop the operations and support team, including prioritization, training, coverage planning, performance management, and continuous improvement. Own client services engagement by partnering with client teams on intake, expectation setting, service communications, and escalation paths; drive customer experience improvements through feedback loops and post-service reviews. ͏ Required Experience in collaboration services, live event operations, AV, enterprise service delivery, or delivery operations in a global environment. Experience of people leadership experience (or equivalent leadership in a matrixed operations environment). Strong service management capability: SLA tracking, operational reporting, incident and escalation practices, continuous improvement. Demonstrated project management experience leading cross-functional initiatives (scope, timelines, risk, stakeholder communication). Hands-on familiarity with Microsoft Teams and enterprise webcast or event platforms, including operational workflows (intake, scheduling, provisioning, access management, integrations coordination, troubleshooting coordination, reporting). Strong client services and stakeholder management skills; ability to align teams to customer expectations and service outcomes. Excellent written and verbal communication; able to produce clear runbooks, governance artifacts, and executive-ready status reporting. Preferred Experience with Monday.com (workflows, templates, dashboards, reporting) and strong operational use of Microsoft Teams for service delivery. Familiarity with ITSM and knowledge management tools (ticketing, KB governance, incident problem change practices). * Experience with vendor governance, procurement processes, and financial controls (forecasting, spend tracking, variance management). Mandatory Skills: Voice and Collaboration Services . Experience: 8-10 Years . The expected compensation for this role ranges from $80,000 to $158,000 . Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options. Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law. Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Hallmark Aviation is seeking a professional Airline Supervisor for a Prestigious airline. The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards. DEPARTMENT: Newark, NJ (EWR) Required Skills REQUIREMENTS AND SKILLS NEEDED: Excellent LEADERSHIP abilities Excellent ORGANIZATIONAL skills Excellent focus on Customer and Client satisfaction Excellent Critical Thinking Ability and Analytical Skills Minimum 18 Months Airline operational Experience preferred Minimum of Very Good rating on most recent evaluation Able to work under pressure of meeting extreme deadlines Able to communicate effectively, both verbally and in writing Able to solve daily problems and make quick decisions within the operation (DBC, delays, cancellations, etc.) Thorough knowledge of Airport Operations (arrivals, departures, ticket counter) Good Knowledge of Airline Reservations Must be flexible and able to promote positive attitudes from subordinates Computer Software (Word & Excel), typing, and ticketing experience Occasional lifting of up to 70 lbs. Basic Requirements At least 18yrs old, with a High School Diploma or G.E.D. English proficient, other languages may be required Basic Math Skills: Adding, Subtracting, Division, and Multiplying Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs * Reading & comprehension of reference materials, instructions, policies & procedures CONDITIONS OF EMPLOYMENT WILL BE DISCUSSED DURING THE INTERVIEW PROCESS

Hallmark Aviation is seeking a professional Airline Senior Supervisor. The Senior Supervisor leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards. REQUIREMENTS AND SKILLS NEEDED: Proven LEADERSHIP abilities and ORGANIZATIONAL skills Excellent interpersonal, coaching and counseling skills Understand that staff development is a leader's responsibility Self-driven focus on Customer and Client satisfaction Ability to excel under pressure of meeting extreme deadlines Able to communicate effectively, both verbally and in writing Experienced in planning a roster and monitoring work schedules Able to solve daily problems and make quick decisions within the operation 5 Yrs Airline Experience preferred: Minimum 4 yrs Airline Supervisor Experience preferred Flexible and able to promote positive attitudes from subordinates Computer Software (Word & Excel), typing, and ticketing experience Able to work varied hours SPECIFIC DUTIES INCLUDE: Provide hands-on supervision of the staff and delegate workload Provide direct customer relations support Ensure that account operates according to schedule and service level agreements Recruit, interview, and hire staff Oversee the long-term analysis of manpower needs, groom potential leaders Ensure cross training as well as provide new and refresher training for staff members Manage attendance records and ensure appropriate shift coverage Handle discipline and motivation issues Process promotion, demotion and termination paperwork Enforce safety, security, and grooming standards Administer performance reward programs Control the budget for labor costs and allocation Essential Requirements: PREVIOUS AIRLINE EXPERIENCE At least 18yrs old, with a High School Diploma or G.E.D. English proficiency Basic Math Skills: Adding, Subtracting, Division, and Multiplying Computer Literate Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs Reading & comprehension of reference materials, instructions, policies & procedures Valid US work authorization Professional demeanor and exceptional presentation Flexible schedule & availability Background Check, Fingerprinting required Drug Screen required on day of hire Required Skills . Required Experience .

Hallmark Aviation is seeking a professional Airline Supervisor for a Prestigious airline. The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards. DEPARTMENT: Newark, NJ (EWR) Required Skills REQUIREMENTS AND SKILLS NEEDED: Excellent LEADERSHIP abilities Excellent ORGANIZATIONAL skills Excellent focus on Customer and Client satisfaction Excellent Critical Thinking Ability and Analytical Skills Minimum 18 Months Airline operational Experience preferred Minimum of Very Good rating on most recent evaluation Able to work under pressure of meeting extreme deadlines Able to communicate effectively, both verbally and in writing Able to solve daily problems and make quick decisions within the operation (DBC, delays, cancellations, etc.) Thorough knowledge of Airport Operations (arrivals, departures, ticket counter) Good Knowledge of Airline Reservations Must be flexible and able to promote positive attitudes from subordinates Computer Software (Word & Excel), typing, and ticketing experience Occasional lifting of up to 70 lbs. Basic Requirements At least 18yrs old, with a High School Diploma or G.E.D. English proficient, other languages may be required Basic Math Skills: Adding, Subtracting, Division, and Multiplying Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs * Reading & comprehension of reference materials, instructions, policies & procedures CONDITIONS OF EMPLOYMENT WILL BE DISCUSSED DURING THE INTERVIEW PROCESS

CoreWeave is The Essential Cloud for AI. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com. What You'll Do: CoreWeave's Global Logistics Operations (GLO) team enables the movement of critical infrastructure across our rapidly expanding global network of data centers, warehouses, and logistics partners. Our team manages transportation execution, third-party logistics providers, inventory movement, and operational coordination to ensure equipment arrives safely, compliantly, and on schedule. About the Role: As a Regional Logistics Specialist, Global Logistics Operations, you will own the day-to-day execution of domestic and international shipments supporting data center builds, spares, transfers, and returns. You will coordinate closely with carriers, freight brokers, and 3PL providers while managing shipment tracking, documentation, ticket queues, and operational escalations. This role serves as a key operational link between data center teams, inventory control, procurement, trade compliance, and logistics partners. Success in this role requires strong transportation knowledge, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Who You Are: 4+ years of experience in logistics, transportation, freight operations, supply chain, or 3PL environments. Hands-on experience managing domestic freight and parcel transportation, including LTL, TL, white-glove, expedited, and carrier coordination. Experience coordinating with carriers, freight brokers, and third-party logistics providers. Working knowledge of shipping documentation, including bills of lading, packing lists, commercial invoices, proof-of-delivery documentation, and claims management. Experience supporting transportation execution across multiple shipment types and operational workflows. Strong proficiency with ERP systems, transportation management systems (TMS), logistics platforms, and Microsoft Excel or Google Sheets. Experience managing ticketing systems such as Jira or similar workflow management tools. Ability to reconcile transportation data across multiple systems while maintaining accurate and auditable records. Experience contributing to KPI reporting, operational metrics, or transportation performance tracking. Knowledge of transportation operations, carrier performance management, and shipment exception handling. Preferred: Experience supporting data center infrastructure, cloud operations, technology hardware, or other high-value equipment environments. Exposure to international transportation, customs processes, import/export documentation, and trade compliance requirements. Familiarity with Incoterms, HTS classifications, country-of-origin requirements, and logistics compliance processes. Experience supporting control tower operations, transportation visibility platforms, or logistics analytics programs. Experience creating or improving logistics SOPs, workflows, and process documentation. Wondering if you're a good fit? We believe in investing in our people and value candidates who bring diverse experiences and perspectives to our teams, even if you don't meet every qualification. You love solving transportation challenges and keeping critical operations moving. You're curious about global logistics networks, transportation optimization, and supply chain operations. You're an expert in shipment execution, logistics coordination, and operational follow-through. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $134,000 to $179,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Hallmark Aviation is seeking a professional Airline Account Manager for a Prestigious International Airline for our Newark, NJ (EWR) Location. The Business Manager leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards. DEPARTMENT: Newark, NJ (EWR) REQUIREMENTS AND SKILLS NEEDED: Proven LEADERSHIP abilities and ORGANIZATIONAL skills Excellent interpersonal, coaching and counseling skills Understand that staff development is a leader's responsibility Self-driven focus on Customer and Client satisfaction Ability to excel under pressure of meeting extreme deadlines Able to communicate effectively, both verbally and in writing Experienced in planning a roster and monitoring work schedules Able to solve daily problems and make quick decisions within the operation 5 Yrs Airline Experience preferred: Minimum 4 yrs Airline Supervisor Experience preferred Flexible and able to promote positive attitudes from subordinates Computer Software (Word & Excel), typing, and ticketing experience Able to work varied hours SPECIFIC DUTIES INCLUDE: Provide hands-on supervision of the staff and delegate workload Provide direct customer relations support Ensure that account operates according to schedule and service level agreements Recruit, interview, and hire staff Oversee the long-term analysis of manpower needs, groom potential leaders Ensure cross training as well as provide new and refresher training for staff members Manage attendance records and ensure appropriate shift coverage Handle discipline and motivation issues Process promotion, demotion and termination paperwork Enforce safety, security, and grooming standards Administer performance reward programs Control the budget for labor costs and allocation Essential Requirements: PREVIOUS AIRLINE EXPERIENCE At least 18yrs old, with a High School Diploma or G.E.D. English required Basic Math Skills: Adding, Subtracting, Division, and Multiplying Computer Literate Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs Reading & comprehension of reference materials, instructions, policies & procedures Valid US work authorization Professional demeanor and exceptional presentation Flexible schedule & availability Background Check, Fingerprinting required Drug Screen required on day of hire Required Skills . Required Experience .

Homesense At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity: Grow Your Career. Leads the frontline to promote a “Highly-Satisfied” customer experience while driving customer loyalty. Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. Acts with integrity to adhere to company policy and procedures. Promotes a culture where everyone feels welcomed, valued, and engaged. Has a strong desire to achieve team and individual results. Available and willing to work in multiple areas of the store as needed • Promotes a “Highly Satisfied” customer experience, • Drives customer loyalty through programs and initiatives, • Addresses customer concerns and issues promptly, • Updates Associates on current customer experience feedback, goals, and company initiatives, • Trains and mentors all Associates on Policies and Procedures, • Provides recognition and constructive feedback on cashier performance, • Maintains and monitors cash controls including change fund, • Adheres to all labor laws and meal and break period policies, • Assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor, • Audits and approves paperwork, • Maintains cleanliness, recovery, and organizational standards throughout the frontline, • Monitors all frontline equipment, communicating issues to management, • Executes and adheres to Company directives, • Maintains and upholds merchandising standards within the queue-line, • Adheres to all operational, merchandise, and loss prevention policies and procedures (i.e. merchandise ticketing, EAS tagging - if applicable, and coding standards), • Ensures proper and timely handling of damages and Mark out of Stock, • Promotes a safe environment, reporting any type of safety hazard in the store, • Other duties as assigned Who We’re Looking For: You. • High School graduate or equivalent degree preferred, • Available to work flexible schedule including evenings and weekends, • Able to work as a team member, • Excellent interpersonal skills, • Exceptional customer service skills, • Able to lift heavy merchandise with/without reasonable accommodations, • Able to train and provide direction to others, • Able to run a register/handle money, • Must be able to handle confidential information with discretion, • Experience as a coordinator or previous retail/supervisory experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 156 NJ-10 Location: USA Homesense Store 0002 East Hanover NJ This position has a starting pay range of $16.92 to $17.42 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

What You’ll Do Provide frontline technical support to end-users via phone, email, and ticketing system. Escalate complex problems to higher-level support teams when necessary. Qualifications Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering; or an Associate’s

Job Description Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts. We’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry — and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy. If you’re driven by the opportunity to build something groundbreaking, we’d love to meet you. The Team: As a Customer Experience Agent, you represent the Sourgum brand throughout the entire customer journey. You are responsible for delivering a high-touch, white-glove experience that brings our commitment to proactive, thoughtful service to life in every interaction. At Sourgum, we pride ourselves on proactive communication, effective problem-solving, and transparency around service and pricing. In this role, you are expected to greet every customer with warmth, provide clear and comprehensive information, set accurate expectations around service standards and delivery timelines, and take full ownership of each customer interaction from start to finish. The Role: This role reports directly to the Head of Customer Experience and is a hybrid position (3 days per week in-office) based at our headquarters in Jersey City, NJ. Operating Hours will be Fri - Tue 10am -7pm In-Person: Mon-Tues, Fri Work from home: Sat-Sun What sets Sourgum apart in the waste management space is our commitment to being a true single point of contact—owning our customers’ needs from start to finish. We’re seeking an energetic, thoughtful problem-solver who thrives in a fast-paced environment and takes pride in delivering a high-touch, white-glove customer experience. In this role, you will be instrumental in driving Sourgum’s growth by upholding our standards of exceptional service and building trusted, long-term customer relationships. As Sourgum continues to scale, we’re looking for a process-oriented self-starter who isn’t afraid to challenge the status quo and bring fresh perspectives to how we work. You’ll help improve internal operations, strengthen cross-functional communication, and continuously elevate the overall customer experience. This position is primarily customer-support focused, with meaningful opportunities to apply a consultative sales approach. The Customer Experience team is often the first point of contact for new leads, playing a key role in shaping first impressions and driving growth through thoughtful discovery, attention to detail, and consistently reinforcing the value of partnering with Sourgum. If you pride yourself on building genuine human connections, empathizing with customers, and proactively solving problems end to end, we encourage you to apply. If you’re excited to join a company committed to sustainability, environmental responsibility, and making a greener future possible, we’d love to hear from you. Additional qualities we value: Self-starter with a strong sense of ownership and initiative Ability to effectively multitask while managing a high volume of customer inquiries Comfort working in a fast-growing, evolving environment Passion for continuous improvement and accountability What you’ll be doing: Serve as the front line of the Sourgum experience, confidently managing inbound customer calls related to dumpster deliveries, pickups, and swaps - ensuring every interaction feels seamless, informed, and reassuring. Engage and qualify inbound leads with a consultative mindset, providing clear, relevant information that builds trust, uncovers customer needs, and maximizes conversion opportunities. Act as the first point of entry into Sourgum, thoughtfully triaging commercial and long-term project opportunities to the appropriate teams while capturing complete, high-quality intake details to enable fast, frictionless conversions Coordinate closely with hauling partners to orchestrate smooth deliveries, swaps, and pickups - bridging communication between customers and vendors to deliver on our white-glove service promise. Partner cross-functionally with the Vendor Relations team to ensure hauler compliance, accurate pricing, and consistent service delivery aligned with Sourgum’s standards. Own the accuracy and health of our internal ticketing and order management systems, serving as the in-house expert who proactively validates, maintains, and improves order data to keep operations running efficiently. Qualifications: Ability to commute to and work from our Jersey City, NJ headquarters 3 days per week (hybrid role) 3+ years of experience in a customer support, customer experience, or client-facing role, ideally in a fast-paced or high-volume environment Proven ability to manage multiple customer interactions simultaneously while maintaining a high standard of service, accuracy, and professionalism Strong written and verbal communication skills, with a natural ability to build rapport and trust with customers Demonstrated problem-solving skills and a proactive mindset, with comfort navigating ambiguity and evolving processes High attention to detail and strong organizational skills, with a sense of ownership over tasks and outcomes Ability to collaborate cross-functionally and communicate effectively with internal teams and external partners Benefits Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. A positive and collaborative work environment with a focus on innovation and sustainability. Flexible/Unlimited PTO Comprehensive benefits package including health insurance (medical, dental, vision, LTD, Life Insurance, etc.), retirement plans (401K). Access to hundreds of gyms, studios, and wellness apps—all through one easy membership provided by your Wellhub. Yearly Personal Development Budget Opportunities for professional development and career advancement within a growing company. Compensation Range: $45K - $55K

Job Description Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts. We’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry — and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy. If you’re driven by the opportunity to build something groundbreaking, we’d love to meet you. The Team Sourgum's Billing Operations team sits at the center of a two-sided marketplace — we pay haulers and collect from customers, and doing both accurately and on time is what keeps the business running. The team operates at the intersection of Finance, Operations, and Customer Experience, and it moves fast. We're rebuilding this function with a higher ceiling. That means smaller headcount, more senior talent, and a direct line to leadership. Every person on this team owns a real scope — no hiding behind process, no waiting for direction. The Role We're looking for a Billing Operations Specialist – Customer & Hauler Experience to own the relationship and resolution side of our billing operations. This is a senior individual contributor role, that is expected to operate independently with a strong sense of ownership. You are the escalation layer. Haulers with payment questions, customers with billing disputes, Zendesk tickets that need an actual human — that's yours. You'll manage our customer-facing billing queue, own SLA compliance on ticket resolution, and serve as the primary voice for billing-related issues that require judgment, relationship management, or a phone call. This role also carries order closing responsibility on a transitional basis as we build toward automation. What You'll Be Doing Hauler Escalation Management — Own hauler-facing billing escalations end to end. That means understanding the issue, knowing when to escalate vs. resolve, and being comfortable getting on the phone. You're the relationship, not just the ticket. Zendesk Queue Ownership — Manage inbound billing tickets across Zendesk. You own the SLA. You track what's aging, what's blocked, and what needs to be closed. Response time is a metric you're accountable for. Order Closing — Close open orders in our billing system as needed while automation builds out. Payment Method Coordination — Support haulers through our ACH and VCC payment processes. Understands the difference between payment types, can troubleshoot compliance issues, and knows when to escalate. Vendor & Internal Coordination — Partner with VR and Account Management to resolve rate mismatches, swap issues, and billing discrepancies that cross team lines. Documentation & SOP Adherence — Follows established billing SOPs and contributes to their improvement. If a process is broken, you say so with a proposed fix. What You Bring 3–5+ years in billing operations, accounts receivable, customer success, or a related role with direct customer/vendor-facing accountability Proven comfort on the phone — you initiate calls, you handle pushback, and you close issues verbally as readily as in writing Experience managing a ticketing queue or similar high-volume communication channel with measurable SLA accountability Strong organizational instincts — you track your own work, flag aging issues before they become problems, and don't need to be chased Ability to navigate ambiguity and make judgment calls without a manager in the room Clear, professional communication in both written and verbal form Proficiency in Excel or Google Sheets Nice to Have Experience in a marketplace, logistics, or waste/hauling industry context Familiarity with Zendesk or similar ticketing systems Exposure to ACH, VCC, or B2B payment processing Experience in a startup or high-growth environment where process is still being built Benefits Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. A positive and collaborative work environment with a focus on innovation and sustainability. Flexible/Unlimited PTO Comprehensive benefits package including health insurance (medical, dental, vision, LTD, Life Insurance, etc.), retirement plans (401K). Access to hundreds of gyms, studios, and wellness apps—all through one easy membership provided by your Wellhub. Yearly Personal Development Budget Opportunities for professional development and career advancement within a growing company. Compensation Range: $70K - $80K

Possible 3 Month CTH | No Fees | Do Not Re-Post| Confidential TMR ID: DATZHE Role TrakSYS Support Engineer Work Location Richmond, VA Background and Meet and Greet MANDATORY Job Description The TrakSYS Support Engineer is responsible for providing technical support, maintenance, and enhancements for TrakSYS-based MES solutions. The role involves diagnosing and resolving system issues, supporting end users, monitoring performance, and ensuring seamless MES operation across manufacturing environments. Key Responsibilities Provide Level 1 / Level 2 Support for TrakSYS MES application. Monitor system performance and ensure continuous up time. Identify root causes and coordinate fixes with development team, ERP team, WMS team, Infrastructure team, Network team or Vendor team and business users. Query and analyze TrakSYS SQL Server database table for investigation and resolve data-related discrepancies to maintain data accuracy. Troubleshoot TrakSYS integration issues with ERP (e.g., SAP), WMS (e.g., BlueYonder), and PLCs (e.g., KepServer OPC). Troubleshoot TrakSYS configurations (e.g., Modules, Services and Workflows) and apply changes. Handle incident management and services requests through ticketing tools e.g., ServiceNow. Maintain support documentation, change logs, and knowledge base articles. Track SLAs, KPIs, and recurring issues for continuous improvement. Support scheduled maintenance, upgrades, and deployments. Mandatory Skills and Proficiencies Hands on experience on TrakSYS MES (version 12 is a plus). Understanding of TrakSYS architecture and core configurations. Knowledge of C#/.Net, JavaScript, HTML and CSS. Knowledge of SQL Server (queries, stored procedures). Knowledge of IIS, Windows Server, and network basics. Strong analytical and problem-solving skills. Good communication skills. These positions will involve working night shifts and may also require travel between the two sites (Richmond, VA & Hopkinsville, KY as needed). #J-18808-Ljbffr

As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role. Primary Responsibilities: • Customer Service & Sales - Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently. Partners where needed for additional support. Actively and enthusiastic engages customer while working to resolve problems and assist with credit, rewards and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service., • Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment. Proactively calls for assistance when additional help is needed in checkout. Utilizes Point of Sale on Mobile Warrior device to support line management., • General Operations - Assists with Omnichannel efforts as needed. Assists with recovery, put backs and fitting room maintenance as needed. Participates in annual inventory processes, • Performance Standards - Supports company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance. Core Competencies & Accomplishments: To achieve success at JCPenney, a Cashier will possess the following: • Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others., • Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes, • Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency, • Results - Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude, • Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes, • Intensity - Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency At this time, JCPenney does not anticipate closing this job opportunity. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. For paid vacation days, as well as eligibility requirements for other benefits, please visit http://www.yourjcpbenefits.com About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $16.00/Hr -USD $20.00/Hr.

Strengthening and empowering all of the communities we serve. This is a hybrid position based in Jersey City, New Jersey. The role requires working onsite at our Jersey City office two to three days per month, or more often as business needs require. The Data Governance Analyst is a key contributor to the organization’s Governance, Risk, and Compliance (GRC) program, ensuring robust data governance, risk management, and regulatory compliance across all data assets. This role supports the implementation and continuous improvement of data governance frameworks, risk controls, and compliance monitoring processes to safeguard sensitive information, enhance data quality, and ensure alignment with internal policies and external regulations. This role is essential in enabling data-driven decision-making as well as building and enforcing data governance standards. This role reports to the Director of Risk, Compliance & Support. This role’s base salary range is $120,000 to $130,000 per year. What you’ll be doing: Partner with business teams to define, document, and maintain data governance and quality procedures, translating standards into actionable controls and creating new standards where needed. Drive and coordinate data classification, dictionaries, metadata, and lineage documentation across all data assets to support discoverability, audit readiness, and risk mitigation. Partner with engineering on lineage tooling and keep documentation current as the environment evolves. Define and enforce standards for PII handling and data retention across production, staging, and test environments, ensuring privacy obligations are met consistently and data is retained only as long as required. Training and guidance to business stakeholders, data owners, and data stewards on data governance best practices. Generate reports and dashboards to track governance performance, data quality, risk indicators, and compliance metrics. Collaborate with Advance Cyber, Infrastructure Security, Data Engineering, and Enterprise Services to establish guidelines for user access, platform roles, table creation, integration connection, data exports, and AI/ML access based on data privacy considerations. Support data quality initiatives including profiling, monitoring, and remediation across revenue and audience data. In partnership with data owners and engineering, conduct systematic analysis of data assets to identify integrity issues, investigate root causes, and drive remediation. Serve as the policy-layer owner for all data platforms, covering access patterns, data sharing, integration connections, and export controls, and partner with data engineering to ensure governance requirements are built into pipelines and models, not applied after the fact. Ensure adherence to data privacy regulations such as CCPA and other U.S. state laws. Liaise with Infrastructure, legal, and business teams to resolve governance issues. Support data risk assessments and contribute to compliance audits. Operate escalation procedures in the event of an incident. Participate in monitoring, triaging, and resolving infrastructure security issues to ensure the stability and security of the company’s infrastructure. Track governance performance, data quality metrics, and risk indicators, and partner with the broader engineering organization to ensure governance policy and infrastructure security are aligned; surface findings to data leadership. Develop and maintain scripts for automation to streamline processes and improve efficiency. Utilize information technology service management (ITSM) ticketing systems and fulfillment platforms to efficiently manage and resolve service requests and incidents. To be considered for this role, you should have: Bachelor's degree, preferably in computer science or related field Minimum 5 years’ experience in GRC, data governance, data management, or a related role Experience leading and coordinating cross-discipline project teams Excellent oral and written communication and stakeholder management skills Proficiency in SQL and experience with data analysis and reporting tools Strong analytical and problem-solving abilities Understanding of online privacy issues is a plus Knowledge of media industry and digital audience analytics is a plus Experience with metadata management and content classification tools is a plus General office environment. Extensive computer use required. Advance Local Media offers competitive pay and a comprehensive benefits package with affordable options for your healthcare including medical, dental and vision plans, mental health support options, flexible spending accounts, fertility assistance, a competitive 401(k) plan to help plan for your future, generous paid time off, paid parental and caregiver leave and an employee assistance program to support your work/life balance, optional legal assistance, life insurance options, as well as flexible holidays to honor cultural diversity. Advance Local Media is a leading media group in the United States, operating the leading news and information companies in more than 20 cities, reaching 52+ million people monthly. Our company is built upon the values of Integrity, Customer-first, Inclusiveness, Collaboration and Forward-looking. For more information about Advance Local, please visit www.advancelocal.com. Advance Local Media is proud to be an equal opportunity employer, encouraging applications from people of all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, genetic information, national origin, age, disability, sexual orientation, marital status, veteran status, or any other category protected under federal, state or local law. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact Human Resources and let us know the nature of your request and your contact information. Advance Local Media does not provide sponsorship for work visas or employment authorization in the United States. Only candidates who are legally authorized to work in the U.S. will be considered for this position. #J-18808-Ljbffr

Job Purpose: Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure.??Technical proficiency,?excellent problem-solving skills, professionalism, and solid communication skills?are a must.?The support specialist will?also?need to?be comfortable?working in a?fast -paced environment with a demanding user?base?and?should?be passionate about delivering continuous improvement across?our?technology?platform.?? Duties & Responsibilities: Serve as the first point of contact for customers needing technical assistance.?? Must work East Coast Market hours Manage trouble calls via?our?ticketing?system,?phone,?remote, and?desk side visits to ensure courteous, timely, and effective resolution of end user issues? Troubleshoot hardware,?Windows 10, Windows 11 and application issues Install and?upgrade?software,?setup?hardware and?configure?systems and applications such as MS Office, One Drive,?Zoom,?softphones,?turrets,?printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones? Install and manage Spyware/Malware tools? Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay? Provide?first level?network support and troubleshooting for both wireless and wired configurations?? A basic understanding of?Active?Directory at the Organization Unit level?? Troubleshoot Cisco?Phone systems /?Video conference Requirements & Qualifications: Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support. Experience with incident management/ticketing system like ServiceNow Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365 Experience with System Center Configuration Manager/Endpoint Manager Experience with patch management and application deployment Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices? Ability to thrive in a fast-paced environment and work effectively under pressure Experience providing ongoing support to C-suite executives Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred High school degree required; college degree strongly preferred Must be willing to get MS900 certification Important Notes: • Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type, • No phone calls please, the applicant will be contacted within two weeks if successful About BTIG: BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firms core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity. Compensation: • BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs., • The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. Disclaimer: https://www.btig.com/disclaimer.aspx.

Sourgum Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costssaving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts. We're a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry and we're just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy. If you're driven by the opportunity to build something groundbreaking, we'd love to meet you. The Team Sourgum's Billing Operations team sits at the center of a two-sided marketplace we pay haulers and collect from customers, and doing both accurately and on time is what keeps the business running. The team operates at the intersection of Finance, Operations, and Customer Experience, and it moves fast. We're rebuilding this function with a higher ceiling. That means smaller headcount, more senior talent, and a direct line to leadership. Every person on this team owns a real scope no hiding behind process, no waiting for direction. The Role We're looking for a Billing Operations Specialist Customer & Hauler Experience to own the relationship and resolution side of our billing operations. This is a senior individual contributor role, that is expected to operate independently with a strong sense of ownership. You are the escalation layer. Haulers with payment questions, customers with billing disputes, Zendesk tickets that need an actual human that's yours. You'll manage our customer-facing billing queue, own SLA compliance on ticket resolution, and serve as the primary voice for billing-related issues that require judgment, relationship management, or a phone call. This role also carries order closing responsibility on a transitional basis as we build toward automation. What You'll Be Doing • Hauler Escalation Management Own hauler-facing billing escalations end to end. That means understanding the issue, knowing when to escalate vs. resolve, and being comfortable getting on the phone. You're the relationship, not just the ticket., • Zendesk Queue Ownership Manage inbound billing tickets across Zendesk. You own the SLA. You track what's aging, what's blocked, and what needs to be closed. Response time is a metric you're accountable for., • Order Closing Close open orders in our billing system as needed while automation builds out., • Payment Method Coordination Support haulers through our ACH and VCC payment processes. Understands the difference between payment types, can troubleshoot compliance issues, and knows when to escalate., • Vendor & Internal Coordination Partner with VR and Account Management to resolve rate mismatches, swap issues, and billing discrepancies that cross team lines., • Documentation & SOP Adherence Follows established billing SOPs and contributes to their improvement. If a process is broken, you say so with a proposed fix. What You Bring • 35+ years in billing operations, accounts receivable, customer success, or a related role with direct customer/vendor-facing accountability, • Proven comfort on the phone you initiate calls, you handle pushback, and you close issues verbally as readily as in writing, • Experience managing a ticketing queue or similar high-volume communication channel with measurable SLA accountability, • Strong organizational instincts you track your own work, flag aging issues before they become problems, and don't need to be chased, • Ability to navigate ambiguity and make judgment calls without a manager in the room, • Clear, professional communication in both written and verbal form, • Proficiency in Excel or Google Sheets Nice to Have • Experience in a marketplace, logistics, or waste/hauling industry context, • Familiarity with Zendesk or similar ticketing systems, • Exposure to ACH, VCC, or B2B payment processing, • Experience in a startup or high-growth environment where process is still being built Benefits • Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth., • A positive and collaborative work environment with a focus on innovation and sustainability., • Flexible/Unlimited PTO, • Comprehensive benefits package including health insurance (medical, dental, vision, LTD, Life Insurance, etc.), retirement plans (401K)., • Access to hundreds of gyms, studios, and wellness appsall through one easy membership provided by your Wellhub., • Yearly Personal Development Budget, • Opportunities for professional development and career advancement within a growing company.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Roseland, NJand they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Roseland, NJ

Job Description Job Title: Service Desk Administrator Department: Information Technology Reports To: Service Desk Supervisor FLSA Status: Non-Exempt SUMMARY The Helpdesk Administrator provides technical assistance and support for the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. Tasks include end user support, license tracking, performance PC maintenance, upgrades, and configuration. The Helpdesk Administrator responds to queries, triages problems, and determines and implements solutions or support escalation. ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned. • Develop, maintain, and update process documentation pertaining to Helpdesk operations and support., • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware., • Respond to support requests in person, over the phone, or through the Helpdesk ticketing system., • Train computer users on basic computer skills, IT processes, and best practices., • Maintain daily performance of computer systems and ensure high availability for end users., • Manage user security in Active Directory, including account creation, modification, and deactivation., • Assist users via telephone and email in a call center environment with hardware and software issues., • Provide white-glove service to C-level executives, directors, and managers., • Install, modify, and repair computer hardware and software using standard images and company-approved tools., • Install and configure computer peripherals and mobile devices for users., • Ask targeted questions to determine the nature of technical problems and guide users through resolution steps., • Follow up with customers to ensure timely and satisfactory issue resolution., • Escalate unresolved issues to higher-level support personnel when necessary., • Record incidents, troubleshooting steps, and resolutions accurately in the Helpdesk ticketing system., • Monitor system resources, network health, and printer queues for performance and reliability., • Onboard new users into the network system and ensure proper access to applications and resources., • Monitor, work, assign, and escalate requests in the Helpdesk ticket system to maintain service levels., • Configure and manage Microsoft Intune for device setup, policy enforcement, and application deployment., • Provide technical support for printers, desktops, laptops, and scanners, including setup, troubleshooting, and maintenance., • Assist with AWS environment support, such as user administration, system monitoring, and access configuration., • Support endpoint security compliance, including antivirus management, BitLocker, and patching., • Apply ITIL/ITSM best practices in incident, problem, and change management to improve service quality and response time., • Collaborate with network and infrastructure teams to resolve complex issues efficiently., • Participate in IT projects, process improvements, and knowledge base documentation., • AWS and/or ITIL/ITSM certification(s) are preferred but not required., • This is an onsite position. SUPERVISORY RESPONSIBILITIES: No COMPETENCIES: Should be proficient in most areas: • Independent/Self-Starter – Must be able to learn, work, and act quickly independently with or without direct supervision., • Team Player – Must be able to participate in various roles and effectively function on team projects. EDUCATION and/or EXPERIENCE: Bachelor's degree (BS) from four-year college or university preferred. Minimum of two years of equivalent industry experience. Minimum of two years of prior helpdesk administration experience. Preferred at least five years of technical experience. Technical Aptitude – Must be able to demonstrate a general understanding of helpdesk operations (i.e. Server, Virtualization, Systems Administration, Production operations, DR/Business Continuity and Recovery practices, and more). LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Excellent verbal and written communication skills MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Keep abreast of industry technology advances and concepts. Excellent troubleshooting and communication skills. Demonstrated documentation experience preferred. Excellent organizational skills with the ability to listen, follow up, attention to detail, and accomplish desired results verbally and/or in written form to appropriately document issues. Troubleshooting Ability – Must be able to perform a general root cause analysis. Identify and provide solutions to resolve infrastructure and/or system issues. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Daylight Transport is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

Job Description Company introduction: Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to accelerating patient access to evidence-based innovation in mental health. The Company is headquartered in London, UK, with offices in New York City in the US. We focus on developing novel treatments that have the potential to improve the lives of those who are suffering with mental health conditions and who are not helped by current treatments. We are pioneering a new paradigm for treating mental health conditions focused on rapid and durable responses through the development of our investigational COMP360 synthetic psilocybin treatment, potentially a first in class treatment. COMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area. We are currently in phase 3 for TRD, have completed phase 2 studies for both post-traumatic stress disorder (PTSD) and anorexia nervosa and are planning a further late-stage study in PTSD. We envision a world where mental health means not just the absence of illness but the ability to thrive. - Compass Pathways. Job overview: The IT Support Engineer will be responsible for working with internal users in the organization and assisting with audio-visual and IT related setups and issues. Location: On site 4 days a week in office. Reports to: Senior IT/AV Manager. Roles and responsibilities (Include but are not limited to): • Manage technical tasks related to onboarding and offboarding of Compass users, • Attend the office full time and support end user requests, • Take responsibility for the Zoom Rooms audio-visual technology in every conference room, • Oversee and manage a wide variety of digital platforms such as JAMF, Microsoft, & Atlassian products, • Logging service desk tickets from internal employees and working with them to resolve any technical issues, • Troubleshooting and resolving IT hardware and software issues, • Collaborate on projects with cross functional teams as needed, • Support hardware and software of all end user devices, • Setting up and support end user mobile devices, • VIP support of our senior staff, • Act as Technician on Duty for important US-based conference calls, • Create high quality AV/IT Documentation resources, • Proactively create tasks to improve AV/IT systems and process, • Remain up to date with current technology trends and best practice Candidate Profile: • Excellent issue resolution ability for audio-visual conference rooms, Windows, macOS and mobile devices, • High level of understanding of Zoom and audio-visual technology, • Good understanding of corporate mobile device provision and how to solve problems, experience with Intune and JAMF, • High level of understanding and experience of Office 365 & Microsoft products, • Good working knowledge of audio-visual hardware, especially Logitech and Zoom technology, • Experience working in IT work management/ticketing systems, Jira service desk experience a plus, • Ability to prioritize workload and involvement with VIP support, • Strong analytical, project management, written and verbal communication skills, • Previous involvement with on-boarding / off-boarding of employees, • Proficient dealing with digital security threats, • Exceptional problem-solving skills in high pressure situations, • Completely self-sufficient and able to work with minimal supervision & support, • Ability to operate independently and in cross-functional teams under uncertainty in an entrepreneurial and rapid growth-oriented, • Experience working in an ITIL environment, including request, incident and change management processes, • Strong alignment with core company mission and values 【For NYC】Compensation Description (annually): Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Base pay is one part of the Total Package that is provided to compensate and recognise employees for their work and any role at Compass, regardless of the location, is eligible for additional discretionary bonuses and equity. 【Base salary per annum】:$65,000—$85,000 USDBenefits & Compensation: For an overview of our benefits package and compensation information, please visit "Working at Compass". Equal opportunities: Reasonable accommodation We are committed to building a workplace where everyone's wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know. UK applicants We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability. US applicants Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law. Sponsorship: Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying. Data Privacy: All data is confidential and protected by all legal and data privacy requirements, please see our recruitment Privacy Notice to learn more about how we process personal data.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Roseland, NJ and they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionLevel Up Your IT Career at 360 Networks! Are you an MSP pro ready to tackle complex IT challenges? At 360 Networks, we’re not just another IT company—we’re a fast-growing, collaborative team where your skills are valued, your ideas make an impact, and your work directly drives client success. Benefits That Actually Matter: Healthcare costs are no joke, so we make sure you’re covered. We offer industry-leading medical plans with strong employer contributions, paid time off, professional development opportunities, and more—helping you focus on IT, not your wallet. At 360 Networks, your career growth and well-being are top priorities. • Healthcare You Can Count On: We offer Horizon Blue Cross Blue Shield of New Jersey medical coverage with a low $1,500 deductible — real protection that helps keep medical costs down and protects you and your family., • 401(k) You’ll Want to Use: Secure your future with our Fidelity Investments 401(k) plan with up to a 4% employer match — we help you build retirement savings, not just pay your bills., • Time Off & Growth Support: Paid time off + professional development assistance means you recharge, level up your skills, and avoid burnout — because great talent thrives when supported. Job Requirements: • Understand and solve customer technical problems over the phone or in-person as needs warrant., • Conduct analysis and troubleshooting via telephone, email and remote control for customer accounts in a timely fashion., • Monitor and troubleshoot back up or other regularly scheduled client work., • Work within a ticketing system to track and escalate customer problems., • Maintain a positive phone demeanor and ensure customer satisfaction., • Perform remote maintenance as needed., • Other duties as assigned., • Demonstrate competency in products and services as offered by the company such as Microsoft Office 365, Entra, Intune, FortiGate and Meraki Firewalls, and others., • Spot themes and proactively work to solve them. Preferred Knowledge and Qualification: • Good working knowledge of basic LAN network., • Experience with access control., • Experience with surveillance cameras., • Experience with setup of network switches and routers., • Must have your own basic tools., • Create and maintain documentation on a consistent basis with multiple different networks., • Work as part of a team to support users., • Configure basic IT equipment such as IP Cameras, NVR, FortiGate and Meraki Firewalls,, VOIP Phones, Managed Switches, and Access Points., • Thorough knowledge of common end-user software: Microsoft, Apple, Adobe, web browsers, email, etc., • Experience supporting an environment of Windows and Mac computers., • Ability to work with different types of software and applications, troubleshoot IT hardware, and test and fix network wiring., • Excellent verbal and written communication skills for communicating with end users and upper management., • Must be able to maintain confidentiality., • Candidate should feel comfortable in taking initiative and taking direction from colleagues., • Preferred Experience in Information and Technology., • Preferred Experience in entry level networking and system applications., • Preferred Comp TIA A+ Certification and Comp TIA Network + Certification., • Must have a valid driver’s license and own vehicle to get around. Gas and tolls and millage is reimbursable.If you would like to work in a fast-growing firm that will support your learning, then Apply Now!

Familiarity with IT ticketing systems such as Zendesk or similar tools. Monitor IT systems and escalate issues to Level 2 or senior team members when needed. Strong organizational skills and the ability to prioritize tasks effectively.

Job Description Security & Operations Coordinator (Part Time) Position Overview: The Security & Operations Coordinator supports daily security operations and on-site facilities coordination at the Brilliant Earth Distribution Center. Reporting to the Corporate Security Manager, this role serves as a key point of contact for employees, visitors and vendors, ensuring a productive and secure atmosphere. The Security & Operations Coordinator maintains a safe environment for employees, safeguards company assets, enforces security policies, oversees third-party vendor work, and ensures physical security systems function properly. This is a part-time role based in our Secaucus, NJ facility. The ideal candidate will work 10-hour day shifts 2 days a week, following a set schedule. The targeted hourly range for this position is $21/hour - $25/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: • Build and maintain collaborative working relationships with on-site DC employees, the Security Team, Retail Operations, and third-party vendors, • On-Site Security Operations & Access Management:, • Provide on-site security coverage at the Distribution Center during scheduled shifts, • Manage visitor check-in via the Eden system; verify identities and notify hosts, • Enforce entry/exit procedures for employees, visitors, and deliveries; route packages to the receiving dock and food deliveries to the exterior door, • Issue, track, and reconcile daily guest fobs with accurate sign-out records, • Conduct scheduled interior and perimeter patrols, • Provide escort and monitoring for all third-party vendors on-site, including those performing repairs, inspections or facilities work., • Support opening and closing procedures, • Serve as on-site point of contact for police, fire, and EMS during emergencies, • Report security and safety equipment issues and ensure repairs are completed without compromising facility security, • Security Systems & Ticketing (DC and showrooms):, • Learn and become proficient in company's security technology platforms and internal communication platforms., • Process security tickets for alarm codes, fobs, safes, and CCTV access across the Distribution Center and showroom locations, including activations, deactivations, and access changes, • Conduct security audits for the Distribution Center and showroom locations, • Utilize CCTV, Access Control, and Intrusion alarm systems to support investigations and resolve security issues, • Collaborate with the security team to maintain compliance with security policies and procedures, • Facilities Support:, • Serve as the on-site representative for the remote Retail Operations team on facilities matters, • File facilities maintenance tickets in BEHelp with complete on-site details, and provide ongoing updates to the Retail Operations team through resolution., • Follow up on open tickets, coordinate with vendors and Retail Operations and confirm completion or work, • Brief facilities vendors on issue context and observe work in progress and provide updates to Retail Operations., • Escalate time-sensitive or high-impact facilities issues with urgency., • Perform any other duties assigned or requested in relation to the position. Qualifications: • 1+ year of experience in operations, facilities, or a similar role; experience in loss prevention, security, or a distribution center environment is a plus., • Familiarity with basic computer applications (email, ticketing system, messenger programs) to communicate. Comfort navigating between multiple software tools. Ability to manage multiple tasks in a fast-paced environment., • Familiarity with physical security technology (CCTV, access control, intrusion alarms) a plus; willingness and ability to learn these systems required, • Demonstrated ability to learn new systems, technology, and processes quickly, • Capable of working independently and collaboratively as part of a team., • Ability to follow written or verbal instructions, following all safety rules and procedures., • Strong oral and written communication skills., • Ability to maintain confidentiality with sensitive information., • Strong customer service orientation toward employees, visitors, and vendors., • Ability to build and maintain positive working relationships with on-site and dispersed teams., • Consistent reliability and punctuality for scheduled shifts More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

Team up with a diverse array of teams and elevate your skillset to champion customer journeys and craft unparalleled customer experiences. As a Customer Success Associate in Chief Data & Analytics Office Client Engagement Team, you support customers in their journey toward achieving their desired outcomes. Work closely with the Customer Success team and other cross-functional groups to ensure a seamless customer experience while gaining the skills you need to grow within your role. You support customers and colleagues in their journey toward achieving desired outcomes on JPMorganChase's firmwide Data & AI Platform. You help users of all experience levelsfrom business analysts to data scientists and engineersdiscover, access, and responsibly use the platform's data, AI, and governance capabilities. As a primary point of contact for inquiries and issues, you provide clear guidance, resolve problems efficiently, and drive adoption of self-service tools. You work closely with the Customer Success team and cross-functional partners (including Product, Engineering, and SRE) to ensure a seamless customer experience while building the skills you need to grow within your role. Job responsibilities: • Helps execute product adoption, expansion, and retention activities to support a healthy customer base, • Attends and participates in regular account meetings while keeping thorough notes to ensure accountability for customers, • Investigates and resolves customer issues in a timely and efficient manner, • Tracks and analyzes key metrics to measure customer success, • Serves as the first line of support for the firmwide Data & AI Platform, triaging and resolving user inquiries., • Builds a comprehensive understanding of capabilities offered by the platform (data, AI, and governance) to manage client queries quickly and efficiently., • Provides tailored guidance for users at varying skill levels; translates requirements into clear next steps and recommended paths., • Troubleshoots common setup and integration issues in collaboration with Product, Engineering, and SRE., • Identifies, documents, and resolves incidents; coordinates cross-team escalations; provides timely user updates; contributes to post-incident reviews and preventive actions., • Creates and maintains knowledge base articles, quick-start guides, FAQs, and how-to content to reduce friction and increase self-service., • Hosts office hours, clinics, and short training sessions to improve user proficiency and adoption. Required qualifications, capabilities, and skills: • 2+ years of experience or equivalent expertise in customer success or a relevant domain area, • Strong verbal and written communication skills, • Comfortable using technology with a willingness to learn new technological skills, programs, and tools, • Demonstrated analytical skills and critical thinking ability, • Client-obsessed service mindset with professionalism, empathy, and strong follow-through., • Ability to translate complex, technical topics into simple, actionable steps for non-technical audiences., • Working knowledge of data and platform concepts (e.g., datasets, access/permissions, metadata, and governance)., • Experience triaging requests/issues and managing work through a queue, ticketing system, or similar workflow., • Hands-on troubleshooting skills for common user setup, access, and integration challenges; knows when and how to escalate., • Ability to create clear documentation, FAQs, and how-to guides to enable user self-service., • Operational rigor and organization skills to prioritize effectively, meet SLAs, and use KPIs/OKRs to drive continuous improvement. Preferred qualifications, capabilities, and skills: • Experience supporting enterprise data/AI platforms, analytics tools, or internal developer platforms., • Familiarity with data governance practices and tooling (e.g., data cataloging, access workflows, policy controls)., • Basic SQL proficiency and comfort validating data or diagnosing issues using queries where applicable., • Experience with incident management, post-incident reviews, and preventive action tracking (e.g., ITIL-aligned practices)., • Familiarity with APIs and integrations and common root causes of connectivity/authentication issues., • Experience creating training materials and leading enablement sessions (office hours, clinics, short trainings)., • Experience measuring and improving service outcomes using operational metrics (e.g., CSAT, deflection, time-to-value).

Work with the leadership of the festival to plan and execute key logistical aspects related to ticketing of the MONTCLAIR JAZZ FESTIVAL. Responsibilities include, but are not limited to the following: Staff Management & Operations Oversee daily ticket sales operations for both single tickets and m

Your Journey at Crowe Starts Here:At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.Job Description:NetSuite Manager – ERP Advisory (NetSuite)Role SummaryCrowe is seeking an experienced NetSuite Manager to lead high-impact, high-velocity NetSuite work across private equity–backed portfolio companies. This role blends hands-on NetSuite configuration expertise with ITA’s broader ERP Advisory and PE playbook — supporting clients through diligence inputs, rapid design, implementation support, post–go-live stabilization, and enhancement roadmaps.Special Ops consultants operate as elite, cross-functional resources: part solution architect, part functional consultant, part delivery leader. The ideal candidate brings strong NetSuite functional depth, the ability to translate business requirements into scalable configuration, and the consulting presence to work directly with CFOs, Controllers, operators, and PE teams.This role is not a developer role — but requires strong understanding of SuiteScript, SuiteFlow, and NetSuite platform architecture to guide scalable solution design and partner effectively with technical teams.Key Responsibilities:Core Delivery (NetSuite Functional + Advisory)Lead NetSuite workstreams across implementations, optimizations, and post–go-live stabilization efforts.Facilitate requirements gathering, business process mapping, and design sessions aligned to PE scaling needs.Own hands-on configuration: workflows, saved searches, dashboards, approvals, custom forms, roles/permissions.Guide and review technical solutions (SuiteScript, integrations, custom records) while partnering with development teams — ensuring scalable, maintainable design.Support data migration and validation workstreams, including field mapping, cutover planning, and testing coordination.PE-Focused Advisory SupportContribute to ITA diligence efforts: NetSuite red flag reviews, integration considerations, and cost-to-scale input.Rapidly assess client environments to identify process gaps, risk areas, and quick-win opportunities.Develop enhancement roadmaps, reporting strategies, and operational improvement plans.Program + Stakeholder LeadershipAct as liaison between client leadership, operators, and implementation vendors — ensuring clarity, alignment, and risk management.Drive structured execution using ITA delivery toolkits (requirements docs, FDDs, test scripts, PMO trackers).Support change management, end-user adoption, training materials, and post-go-live support plans.Internal Special Ops ContributionShape repeatable NetSuite playbooks for configuration, testing, and optimization.Mentor junior consultants and offshore resources; ensure quality in deliverables and client interactions.Partner with other ITA practices (IT Strategy, OCIO, M&A Support) to support cross-functional engagements.Qualifications:EducationBachelor’s degree required (Information Systems, Finance, Supply Chain, Engineering, or similar).NetSuite certifications strongly preferred: SuiteFoundation, Administrator, ERP Consultant.Experience5–8 years of NetSuite implementation, optimization, or functional consulting experience.Prior consulting experience or work in fast-changing PE-backed environments is preferred.Demonstrated ability to lead NetSuite workstreams end-to-end (design configuration testing deployment).Experience across multi-entity, multi-currency, or integration-heavy environments is a strong differentiator.Technical ProficienciesDeep functional NetSuite knowledge across: GL, AR/AP, Procure-to-Pay, Order-to-Cash, Inventory, and Reporting.Familiarity with advanced modules (Advanced Inventory, WMS, Manufacturing) preferred.Strong understanding — though not hands-on coding — of SuiteScript, SuiteFlow, SuiteTalk/RESTlets, and SuiteAnalytics to guide developers.Comfort with project and ticketing tools (Azure DevOps, Jira, Smartsheet).Key Competencies:Strong consulting presence with ability to advise CFOs, Controllers, and PE operating teams.Structured thinker able to drive clarity in ambiguous, fast-moving environments.Excellent communication — written, verbal, and executive-ready.Ability to balance functional detail with pragmatic business judgment.High ownership mentality; thrives in lean, agile, high-urgency teams.Work Environment:Ability to travel as needed (~20–50%).Operates in fast-paced PE-backed environments with cross-functional stakeholders.Expected to collaborate in ITA’s global delivery structure, including offshore resources.We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.The application deadline for this role is 05/31/2026.In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $115,000.00 - $184,000.00 per year.Our Benefits:Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!How You Can Grow:We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!More about Crowe:Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act.Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.If you are interested in applying for employment with Crowe and are in need of an accommodation or require special assistance to navigate our website or to complete your application, please visit our Applicant Assistance and Accommodations page for more information: https://careers.crowe.com/crowe-applicant-assistance-and-accommodation #J-18808-Ljbffr

Job Description Department: Ticketing Services Reports To: Associate Dir. Box Office Status: Non Exempt – Casual Salary: $17.50/hr Position Summary: The New Jersey Performing Arts Center (NJPAC) Ticket Services department is responsible for all subscription and single ticket, parking, and gift certificate sales for the majority of performances presented annually at NJPAC. This includes providing sales and customer service internally through box office, fax, mail and priority customer phone number and externally through a supplier based call center, web site and ticket fulfillment center. Ticket Services is also responsible for supporting NJPAC Membership development programs including member enrollment and inquiry resolution. Box Office Representatives perform all required Box Office activities that are inclusive of the Ticket Services organization. Essential Duties and Responsibilities: • Handle face-to-face ticket sales and customer inquires during weekday hours consistent with mission of providing outstanding customer service, • Process all subscription ticket and single ticket, parking gift certificate, and membership enrollments and renewal orders in ticketing system., • When needed, provide backup support to answer phone calls on the priority customer phone line., • When needed, assist with outbound customer support calls for event changes and cancellations., • Efficiently and accurately manage a cash drawer., • Assist patrons at the box office during pre-performance and intermission, • Acquire and maintain knowledge of all events and performances presented at NJPAC utilizing prepared and accessible print and digital media and verbal communications., • Balance at the end of the shift to computer generated operator report., • Light office duties including faxing, photocopying, filing and so forth., • Prepare mailings (stuffing, labeling, sorting and sealing)., • Saturday & Sunday availability is required. Qualifications and Special Requirements: • High School diploma required., • Two (2) years work experience, customer service or sales experience a plus., • Excellent customer service skills, • Familiarity with the keyboard, • PC literate, • Good verbal communication skills.

Job Description About the Company & Role Our client is a leading global Consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We are currently seeking a dedicated and accomplished IT Network Manager for the Hudson Tunnel Project (HTP). This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. As the IT Network Manager, you'll play a pivotal role in the delivery of this significant project. This role is ideal for someone who thrives in fast‑moving environments, enjoys solving complex technical challenges, and wants to contribute to a mission‑driven team. What You'll Do • Lead and optimize Cisco Meraki network infrastructure (MX, switches, WAPs, cameras, SD‑WAN, security integrations)., • Manage Windows 11 endpoints, Dell hardware, and Microsoft 365 services (Entra ID, Intune, SharePoint, Teams, Exchange)., • Oversee identity, compliance, and device management through Intune, Entra ID, GPO baselines, and Conditional Access., • Administer NinjaOne for patching, remote management, software deployment, and ticketing workflows., • Maintain IT governance: DR/BCP runbooks, SOPs, asset tracking, vendor coordination, and security best practices., • Mentor junior IT staff and evaluate emerging technologies (VDI/AVD) to enhance performance and user experience. What You Bring • 5+ years in IT network administration or IT operations management., • Strong expertise with Cisco Meraki, Windows 11, AutoPilot, and Dell hardware., • Advanced proficiency with Microsoft 365 (Entra ID, Intune, SharePoint, Teams, Exchange Online)., • Experience with cloud security tools (Azure Sentinel, SIEM platforms, Cisco Umbrella)., • Proven Tier 2 support capability with strong troubleshooting and documentation skills., • Hands‑on experience with Intune/Entra ID, GPO baselines, NinjaOne, ABM, Global Relay, and HRIS integrations. Preferred: CCNA/CCNP, Network+, MS‑900, VDI/AVD experience, ITIL knowledge, or a related degree. Who You Are • Proactive: You anticipate needs and take ownership., • Growth‑oriented: You're always learning and improving., • Accountable: You care deeply about reliability, security, and operational excellence., • Collaborative: You communicate clearly and work well across teams. Why Join Us You'll be part of a team building the IT backbone for a once‑in‑a‑generation infrastructure project. You'll work with modern tools, talented colleagues, and a leadership group that values innovation, trust, and continuous improvement. If you want to make a real impact — and grow your career while doing it — we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.