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Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes. We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly. Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way. Read more in our Bloomberg funding announcement _. We're building out our performance marketing function and looking for a Marketing Analytics Manager to own the measurement infrastructure that powers our growth decisions. This is a foundational role — you'll be the connective tissue between performance marketing and our data team, translating business questions into rigorous analytical projects and building toward a robust, multi-touch understanding of how our marketing spend drives patient acquisition and LTV. You'll own two critical work streams: incrementality and holdout testing methodology, and our internal attribution model — with a longer-term mandate to evolve that model into a full Marketing Mix Model (MMM). Cross-Functional Project Management Between Performance & Data Serve as the primary translator between performance marketing and the data team — scoping requests, writing clear briefs, managing timelines, and QA-ing outputs Prioritize the analytics backlog in partnership with the VP of Marketing and Director of Performance Communicate findings, needs, and AI’s clearly to both technical and non-technical stakeholders Attribution Modeling Maintain and continuously improve our internal attribution model, ensuring it accurately reflects the patient acquisition journey Audit data inputs, identify gaps, and work with the data team to ensure model integrity over time Translate attribution outputs into actionable channel-level insights for the performance marketing team Incrementality & Holdout Testing Design and own Solace's incrementality measurement framework, including holdout group methodology, test design, and statistical rigor Partner with channel owners (TOF, BOF, email, etc.) to run ongoing lift tests that validate true channel contribution Develop standards and documentation so holdout testing becomes a repeatable, scalable practice across the team MMM Development (Long-Term Roadmap) Build toward a Marketing Mix Model that gives leadership clear visibility into how budget allocation drives outcomes across channels and geographies Partner with the data team on data pipeline requirements, model architecture, and validation approaches Help define the analytical roadmap for marketing measurement as Solace scales Building the measurement infrastructure that tells us what's working, what's not, and where to double down — so every dollar we spend moves us closer to the patients who need us most. A collaborative partner who thrives on cross-functional work and constructive feedback. A strategic operator who can think holistically about the full funnel while staying curious and detail-obsessed in execution and logic A data-informed marketer who loves using experimentation and analytics to improve every touchpoint. A builder and optimizer who can bring structure and process to fast-evolving environments. Excited to contribute hands-on in a high-growth, mission-driven startup. 6+ years of experience in marketing analytics, growth analytics, or a related quantitative field Strong working knowledge of incrementality testing, causal inference, and holdout methodology Proficiency in data interpretation, reporting, and optimization recommendations; comfortable using dashboards or pulling reports to drive insights Ability to translate complex analytical outputs into clear business recommendations Hands-on experience building or maintaining attribution models (multi-touch preferred) Familiarity with MMM concepts and experience working toward or within an MMM environment Proficiency in SQL; Python or R a strong plus Experience project managing analytics requests across data and marketing teams Exceptional organization and attention to detail, with the ability to manage multiple priorities simultaneously A bias for action — you move fast, make sound decisions, and thrive under tight timelines. Bonus: experience in healthcare, fintech, or other regulated industries, a 3-sided marketplace, or in a fast-paced startup environment, experience managing a team, lives in the Bay Area We’re a team of ambitious, mission-driven individuals working to make healthcare more human. At Solace, you’ll have the opportunity to contribute meaningfully to one of the fastest-growing healthcare startups in the U.S. — where your work has a direct, visible impact on people’s lives. This is a fully remote position, but Bay Area preferred. Applicants must be based in the United States. Up for the Challenge? We look forward to meeting you. Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or _. Report suspicious activity to recruiting@solace.health or advocate@solace.health.

Responsive recruiter Replies within 24 hours Benefits: • Contractor, • Freelance, • Flexible schedule Legal Translator, Editor, and /or Transcriber - Yiddish to/from English - Remote Status: Freelance / Contractor Global Language Strategies, a business headquartered in the Washington DC metropolitan region, is currently seeking a professional freelance translator, editor, and/or transcriber to translate, edit, and/or transcribe legal documents between English and Yiddish. Job Duties: Yiddish <> English 1) Provide accurate translation of documents and/or transcription of audio files involving law enforcement and legal subject matter from Yiddish to English or vice versa. 2) Edit audio transcriptions with slang and idioms. 3) Edit legal documents, such as affidavits, depositions, etc., while demonstrating a strong command of legal terminology in both English and the target language. 4) Excellent written communication skills in English and the target foreign language, with Advanced Proficiency (reading/speaking/listening, writing) level 3-plus in English and the foreign target language, as assessed by the International Language Roundtable (ILR) scale. 5) Translate and/or transcribe following the government client’s style guides and quality standards. 6) Use domain-specific terminology. 7) Review and certify the quality of other translators’ work, as needed. 8) Highly proficient in MS Office, with the ability to mirror source document format in MS Word, Excel, and PowerPoint. 9) Familiar with the use of CAT tools, such as Trados Studio. 10) Abide by a code of ethics when performing transcription and translation work. Requirements: Minimum Qualifications: 1) Willing to undergo a U.S. government background check to obtain a Public Trust Clearance Moderate Level. 2) Bachelor’s degree or equivalent experience. 3) At least 3 years’ experience in translating and/or editing between English and Yiddish. 4) At least 3 years’ experience performing audio transcription with the ability to use software to enhance sound and equipment to aid in transcription. 5) Familiar with legal terminology in both English and the target foreign language(s). 5) Proficient in Microsoft Office. 6) Translators and editors must proficiently use CAT tools, such as SDL Trados. This is a remote position. Compensation: $40.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. GLS is a SBA 8a certified company focused on the delivery of superb linguist, vetting, training and project management services that meet or exceed our client’s expectations. We are corporate members of the American Translators Association and the Project Management Institute with linguists and managers on staff who hold certifications from these same certifying bodies. Our clients praise us for quality, on-time delivery of international programs. We maintain 100% compliance through constant attention to detail and focus on the missions of our clients. We partner with clients to provide staffing and language services that are on time and within budget. By following industry-standard quality management processes and procedures, such as ISO 9001 and ISO 17100 translation quality management principles, GLS performs on-demand projects in multiple locations. We administer a quality control plan that includes program-level quality assurance and project-level quality control, which results in delivery regardless of the circumstances. IF YOU HAVE A PASSION FOR LANGUAGES, EDUCATION AND PROVIDING EXCELLENT SUPPORT SERVICES, GLS MIGHT BE YOUR NEXT HOME. Our work supports US government and private sector institutions that impact global diplomacy and communications. We are continuously looking for intelligent individuals who are enthusiastic about utilizing their linguistic knowledge and sharing their love of language with others. If you are an experienced translator, editor, interpreter or language instructor, we'd love to hear from you.

About Prisma International, Inc. - Prisma is a dynamic and growing language services provider committed to delivering exceptional translation solutions to clients worldwide. We pride ourselves on our dedication to linguistic excellence and client satisfaction. We are seeking experienced, professional Translators to join our exclusive ELECTIONS team. In this independent contractor role, you will provide high quality written translations between English and your native language. Successful applicants will have past Elections experience, exceptional time management skills and a commitment to linguistic excellence. TARGET LANGUAGES: Arabic, Armenian, Chinese (Traditional), Farsi, Hindi, Hmong, Japanese, Khmer, Korean, Punjabi, Russian, Spanish-US, Tagalog, Thai, Ukrainian and Vietnamese If your native language is not listed above, you are welcome to apply. However, you must meet all minimum requirements to be considered. MINIMUM REQUIREMENTS - You must meet ALL of the following requirements: • Reside in the United States, • 18+ years of age, • Five (5) years of professional experience providing written translations to local, state or federal government offices as a contractor or sub-contractor. Two (2) of the five (5) years of experience must have been acquired within the last five years. Note: The resume you submit must clearly outline your five years of government-related translation experience and include dates. California elections experience is a plus, however, any U.S. election-related experience will be considered., • Availability to support Prisma after business hours (evenings) and on weekends and holidays during an Election cycle., • Willing to abide by Prisma's Master Service Agreement (MSA) and related Addenda., • High proficiency in English and a native speaker of the target language(s)., • Reliable desktop PC or laptop with dedicated, secure, high-speed internet connection., • Experience using modern CAT tools (e.g. XTM, Trados, etc.)., • Adobe Acrobat on your device and the ability to use Adobe's markup tools on a PDF file., • *At least ONE (1) of the following credentials* You will be asked to provide proof., • Current voting member in good standing of the American Translators Association (ATA)., • Current member in good standing of the American Association of Language Specialists, • Vietnamese translators - certified through the Society of Translators and Interpreters of British Columbia, • Certified and registered on the California Judicial Council Master List, • Categorized as “Certified” or “Professionally Qualified” by the Administrative Office of the United States Courts, • Accreditation by a regional or national accrediting agency recognized by the United States Secretary of Education, • Accreditation by the Western Association of Schools and Colleges If you do not have at least one of the above-named certifications / accreditations, we may consider applicants with ALL of the following: • Native speaker of the target language., • Educated in both English and the other language. Your resume must outline your educational background in a language-related field of study., • 5+ years of professional experience translating for local, state or federal government offices as a contractor or sub-contractor. Two (2) of the five (5) years of experience must have been acquired within the last five years. TASKS & RESPONSIBILITIES: • Provide written translations using a Computer-Assisted Translation (CAT) tool. We provide XTM to you., • Adhere to all project work instructions, glossaries and reference materials., • Ensure the source content's concept, style and register are culturally and linguistically appropriate for the target language., • Perform language quality check steps (before delivery) to ensure the target translation is error-free and true to the meaning of the source document., • Deliver completed translation jobs by the given deadlines and project budgets., • Review formatted target language PDF files for accuracy; concisely mark any corrections needed. Using Adobe mark-up tools is required., • Communicate in a timely and professional manner with Prisma team members., • Participate in quality management processes, e.g. Corrective Action Reports (CARs), Root Cause Analyses (RCAs), process improvement and solution implementation., • Take all measures necessary to protect and keep private sensitive information shared with you to carry out translation projects (e.g. PHI, PII, SBU)., • Adhere to policies and processes defined in Prisma's Master Service Agreement (MSA) and the Prisma Vendor Guide. OTHER ATTRIBUTES: • Familiarity with voting materials: voter information guides, ballot measures, flyers, etc., • Excellent communication skills and quick responses to Prisma requests., • Ability to accommodate fast turnarounds for last-minute urgent corrections., • High attention to detail - essential for proofreading and verifying names, numbers, dates, etc. and identifying font corruption in a non-English formatted document (PDF)., • Integrity and impartiality for handling sensitive content., • Awareness to understand cultural differences; ensure translated materials are appropriate and clear to specific communities., • Advanced ability to translate complex or specialized jargon into clear, concise language., • Ability to ask clarifying questions about technical or unclear content to ensure accuracy. See full list of minimum requirements above.

We are seeking a results-oriented Product Manager to drive the vision and execution of our customer-facing SaaS products, data-driven features, and AI/ML solutions. This role is a critical bridge, translating deep technical capabilities from data science and engineering into clear, quantifiable business value for our B2B SaaS customers. This is a highly visible, customer-facing role that involves working directly with key clients to co-develop innovative solutions. The ideal candidate is a curious, data-minded problem-solver who is excited to bridge the gap between business needs and technical solutions. This is a growth role where you will have a major impact on our product and our customers. • Product Strategy & Vision, • Own the product vision and strategic roadmap for our external, customer-facing AI/ML models, data products, and analytics features., • Engage directly with strategic customers and design partners to understand their needs, validate roadmaps, and co-develop new features., • Define, measure, and communicate product success using metrics that correlate with customer value and SaaS business metrics (e.g., adoption, retention, ARR expansion)., • Partner with UX, Data Science, and Sales Engineering to create impactful data visualizations and product demos that communicate clear value to customers., • Product Execution & Delivery, • Define clear, testable requirements (epics and user stories) based on customer feedback, market analysis, and strategic priorities., • Write precise, detailed specifications for complex data processes, transformation logic, and aggregation rules., • Partner with Product Marketing, Sales, and Customer Success to develop launch plans, sales collateral, and communication plans for new features., • Technical Analysis & Enablement, • Use your analytical skills to conduct product-related data analysis, validate data assets, and prove/disprove hypotheses., • Act as the primary translator between customer requirements and data engineering, using your technical fluency to assess the viability of new ideas., • Work closely with data scientists to define requirements for AI/ML-driven features, ensuring the underlying data is structured for success., • We know that great talent comes from many backgrounds. Whether you fit one of these descriptions or have a completely different story, if you're a data-driven problem-solver, we want to hear from you., • The Data PM: You're already a Product Manager working on data products. You're looking for a new challenge in a customer-facing role where you can have more impact and co-develop solutions on a modern data stack directly with clients., • The Data-Driven PM: You're a successful PM for a different SaaS product, but you find yourself spending all your time in the data, building your own dashboards, and talking to the analytics team. You're ready to make data and AI your full-time focus., • The Product-Minded Analyst: You're a Senior Data Analyst or BI Developer. You're the one your stakeholders always come to for "what's next," not just "what happened." You've been "unofficially" product-managing your own work and are ready to make the leap into a formal product role., • Experience: 3-5+ years of relevant experience in one of the fields described above., • Product & Business Acumen: A strong ability to connect complex technical features directly to customer value, user needs, and business outcomes (like ROI or retention)., • Customer Collaboration: Experience working directly with customers or key stakeholders to gather requirements, validate ideas, and manage feedback loops., • Communication & Stakeholder Management: Excellent communication and data storytelling skills. You can build consensus and manage expectations with diverse audiences (from engineering to sales to external clients)., • Prioritization & Planning: A demonstrated ability to manage a backlog, make trade-offs, and align teams on a clear set of priorities., • SQL Proficiency: You have solid SQL fundamentals and are comfortable writing queries (like joins and aggregations) to explore data and conduct analysis. We're more interested in your analytical problem-solving skills than your memorization of advanced syntax., • BI Tool Proficiency: Experience with a modern BI platform (e.g., Tableau, Looker, Power BI, Sigma). You understand the principles of effective data visualization., • Data Fluency: A strong functional understanding of data transformation techniques (aggregation, string manipulation, type casting)., • Modern Data Stack Experience: This is a great opportunity to work with (or learn) industry-leading tools. Our stack includes Snowflake, Fivetran, DBT, and Sigma., • Domain Expertise: Experience with B2B SaaS verticals such as Field Services (e.g., pest control, lawn care) or Building Services (e.g., cleaning, security) would give you an advantage in onboarding speed., • Scripting Familiarity: You have some familiarity with a scripting language (like R or Python) for data analysis., • AI/ML Experience: You have exposure to the AI/ML lifecycle or have worked with production machine learning models. $155,000 - $165,000 a yearIn our commitment to salary transparency, we provide a compensation range for each role. In addition to the base salary this role is bonus eligible, the final offer will be dependent on various factors, including the candidate's qualifications, relevant experience, and the organization's budget. Our Talent Acquisition team will provide more information about the compensation package for this position during the interview process. Please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position.WHAT YOU SHOULD KNOW ABOUT US: • We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers, • We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses, • We openly accept others as they are and build strong partnerships based on trust, • Teamwork and collaboration is key to help our colleagues and customers solve their challenges, • Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us! LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: • Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority. A GLOBAL COMPANY WITH A LOCAL PRESENCE: • We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment., • Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming., • We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community., • Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other. RELAX, WE'VE GOT YOU COVERED: • Employees can expect a robust benefits package, including health and dental and 401k with company match AND BEYOND... • Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays, • Up to 4 weeks paid bonding leave, • Tuition reimbursement, • Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!, • 24/7 access to virtual medical care with Teladoc, • Quarterly awards based on peer nominations, • Regional discounts and perks, • Opportunities to participate in charitable events and give back to the community GROW WITH US: • We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth, • Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!, • Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year JOIN OUR WINNING TEAM! • 10 Time winner of Best Place to Work in New Jersey by NJBiz!, • WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine, • Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!) We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSalary: $70k - $90k DOE We're looking for a new team member: Client Account Manager! Are you ready to join a dynamic, forward-thinking team that's redefining the future of managed IT services? At Internetworks, we're not just about tech, we're about people, relationships, and growth. We've been delivering cutting-edge IT solutions since 1997, and now we're on the hunt for a Client Account Manager (CAM) to join our ranks and play a key role in our clients' success. What's a Client Account Manager, you ask? Think of this role as the quarterback of the client relationship. As a CAM, you'll be the trusted point of contact for your clients, ensuring they receive consistent communication, proactive guidance, and real value from our services. You won't just manage accounts, you'll take ownership of them. These days, that ownership includes your clients' projects too. You'll be accountable for how their project work lands, partnering with our Project Coordinator and engineers to keep it organized and on track. In short: you're the face of our company. And a friendly, accountable one at that. What You'll Do as Our CAM: • Relationship Owner: Build and maintain strong, long-term relationships with a portfolio of clients., • Business Review Leader: Run and schedule regular Business Reviews that drive decisions, not just conversations., • Project Owner: Take accountability for the projects in your accounts, working with our Project Coordinator and engineering team to keep them on track and delivered., • Proactive Problem Solver: Identify risks, gaps, and opportunities before they become issues., • Technology Translator: Turn technical concepts into clear, actionable business insights., • Team Collaborator: Work closely with Service, Sales, and Project teams to ensure follow-through and accountability., • Growth Driver: Identify and help develop opportunities within existing accounts., • Data-Driven Decision Maker: Use metrics and reporting to guide conversations and demonstrate value., • Process Champion: Follow and improve our account management playbooks to ensure consistency across all clients., • Pipeline & Hygiene Owner: Keep accounts, opportunities, and activities clean and up to date in our systems. Must-haves: • A knack for building trust and rapport with clients., • Strong verbal and written communication skills (you can run a meeting and write emails people actually read)., • Strong organizational skills, you manage multiple accounts without things slipping., • Comfort working with metrics and KPIs., • Ability to stay proactive and follow through without being chased., • Proven experience in account management, client success, sales, or a similar client-facing role. Nice-to-haves: • IT/technology industry experience., • Familiarity with Managed Service Providers (MSPs)., • Experience running Business Reviews or client strategy meetings., • Experience working across service and sales teams., • Experience coordinating or overseeing client projects. A Day in the Life at Internetworks: Our CAMs are based in our Portland office and are an integral part of a collaborative, friendly team. You'll spend your days meeting with clients, coordinating with internal teams, and making sure priorities are clear and moving forward. You'll also spend time preparing for and leading Business Reviews, following up on action items, and identifying opportunities to improve the client experience. Oh, and probably enjoying some great coffee. Why You'll Love Working Here: At Internetworks, we're serious about creating an environment where you'll thrive. From company camping trips and kombucha on tap to professional development opportunities and a commitment to work-life balance, we do things a little differently. Perks of the Job: • Competitive salary + incentive-based bonuses., • Industry-leading PTO (because rest is productive)., • Flexible medical, dental, and vision plans., • 401(k) with employer match., • Paid Volunteer Time Off (VTO), do good while working., • Professional certifications and continuing education opportunities. If you did a happy dance or got joyful goosebumps while reading this posting, it's time to send your resume and cover letter! Your cover letter should include: • A reference to the position of Client Account Manager., • A paragraph (or two) describing why you're the perfect fit for this role. What to Expect from Our Hiring Process: • A quick one-way interview where you'll answer a few pre-selected questions. It's simple and helps us see who's serious about working with our team., • An in-person interview where we'll explore your approach to client relationships, organization, and follow-through., • A criminal background check. Peaceful protests from your hippie days are totally cool; serious offenses are probably not cool; overthrowing the evil dictator of a developing nation? Probably cool., • A review of your driving history. If you have a history of dangerous driving, we may not be able to hire you, as this role involves visiting client sites. Thanks for Your Interest in Working with Us. We Hope to Meet You Soon! We are committed to providing an inclusive and welcoming environment for all members of our team. Internetworks does not and shall not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status.

SymphonyAI is now hiring a Senior Manager, Customer Insights to be onsite with our client located in Los Angeles. This is a role for someone who doesn't just deliver insights they embed themselves in the client's world, become indispensable to the team, and make the analytics platform part of how the client thinks every day. As a Senior Manager, Customer Insights, you will be the dedicated consulting presence inside one of our grocery retail clients working alongside category managers, merchant teams & leaders to translate customer data into decisions. You will own your client relationships, manage your own priorities, and deliver high-quality, actionable work without waiting to be told what to do. What sets the best people in this role apart isn't just analytical skill it's curiosity. The ability to hear a business question and ask three more questions before touching the data. To probe, spiral, and get to the real problem underneath. And then to bring the answer back in a way the client can actually use. You will also be a champion for SymphonyAI tools including the AI-powered capabilities that are increasingly central to what we deliver. That means actively using AI tools in your own work, helping clients understand what AI-driven insights mean for their business, and being the person who makes new technology feel accessible rather than intimidating. WHAT YOU'LL DO Embedded Client Consulting • Serve as the day-to-day customer insights partner for your assigned clients present, engaged, and proactively adding value., • Build trusted relationships with category managers, merchants, and senior leaders through consistent delivery and deep business understanding., • Represent SymphonyAI on-site or virtually as a seamless extension of the client's team; not a vendor relationship., • Manage your own project queue, prioritize competing demands, and deliver without relying on escalation or hand-holding. Probe, Spiral & Deliver Actionable Insights • When a client asks a question, ask three more understand the business problem behind the business question before building anything., • Lead end-to-end analytical projects from data pull through synthesis, story, and recommendation., • Convert complex outputs from customer, loyalty, and merchandising data into clear, decision-ready insights., • Ensure every deliverable answers 'so what?' and 'now what?' not just 'what happened.', • Maintain a high bar for quality and rigor; validate your own work before it reaches the client. AI & Tool Advocacy • Actively use AI tools in your own day-to-day work for analysis, synthesis, drafting, and problem-solving and bring that hands-on familiarity into client conversations., • Help clients understand, interpret, and trust AI-driven insights from SymphonyAI platforms, translating outputs into plain language and clear business implications., • Bridge the gap between 'the AI said this' and 'here's what you should do about it' making AI-powered recommendations actionable and credible., • Train client teams on SymphonyAI tools, actively demonstrating how AI-driven features connect to their specific business outcomes., • Bring a consultative-sales mindset to tool adoption: understand the client's goals well enough to show not tell why the tools matter., • Relay client feedback on AI features and tools back to internal product and delivery teams. Cross-Functional Collaboration • Partner with CPG-focused groups on joint business planning and category-level insights., • Contribute to best practices, training materials, and team knowledge-sharing., • Participate in quality control and validation of reporting and data outputs., • Support team and client meeting preparation, bringing your client knowledge to the table. WHO YOU ARE You're the kind of consultant who earns trust by knowing the client's business better than they expect who sees a last-minute pivot as a challenge to rise to, and who gets genuinely excited when a new AI tool changes how you approach a problem. Deep Ownership: Treats the client's business like their own. Doesn't wait to be asked: spots problems, flags them, and acts. No task too big or too small. Probe & Spiral: Asks the question behind the question. Doesn't accept the first answer or the surface request digs to understand the real business problem before building a single slide. Independent Operator: Works without a playbook. Manages their own priorities, deadlines, and client relationships. Self-directed with high accountability and low need for hand-holding. AI Curiosity: Actively uses AI tools in their own work and brings that enthusiasm into client conversations. Helps clients understand what AI-driven insights mean and why they should trust them without needing to be the technical expert. Tool Champion: Genuinely enthused about SymphonyAI tools. Teaches, advocates, and finds creative ways to get clients using them. Has a consultative-sales instinct can articulate the 'why it matters' without being pushy. Insight Translator: Bridges data and decisions. Can take a complex output from a BI or AI-driven tool and make it immediately actionable for a category manager or merchant. Client Embedment: Becomes part of the client's team not a vendor on the side. Earns trust by showing up, knowing the business, and delivering consistently. A DAY IN THIS ROLE You might be... What makes it great... Sitting with a category manager who wants to know why sales dipped and with which customer segments and realizing three questions in that the real question is about a promotional strategy shift You get to be the detective. Every conversation is a chance to reframe the problem better than the client could alone. Walking a merchant team through an AI-driven SymphonyAI insight they've never seen before and helping them understand what it means for their next planogram decision You're the bridge between the model and the merchant. That's a rare skill and a valuable one. Using an AI tool to draft the first cut of a synthesis deck, then sharpening it into something client-ready You work smarter. AI amplifies what you're already good at and you're not shy about using it. Getting a last-minute request that changes your whole day and figuring it out You're wired for this. The pace is fast, the clients are real, and the work matters. EXPERIENCE & QUALIFICATIONS Essential Desirable ( = AI differentiators) 57 years in consulting, category management, or merchandising Active use of AI tools (ChatGPT, Claude, Gemini, Copilot, etc.) in day-to-day work Direct client-facing experience in grocery retail or CPG Experience helping clients adopt or trust AI-driven analytics outputs Proven ability to work independently in a client-embedded environment MBA or Master's degree Experience coaching or training client teams on analytics tools Hands-on SQL or data querying capability Proficiency with BI tools (Power BI, Tableau, or similar) Experience with SymphonyAI or similar retail analytics SaaS Strong working knowledge of customer/loyalty data Track record of expanding tool adoption within a client organization Bachelor's degree in Business, Analytics, or related field Experience at a management consulting firm Demonstrated consultative problem-solving approach Experience in pricing, promotion, or assortment analytics LIVING OUR VALUES Innovation at Speed Be courageous. Take risks, learn from mistakes, and bring new ideas. Customer Focus Build lasting client relationships. Act with integrity in every interaction. Targeted Performance Own your outcomes. Be accountable and persevere through complexity. Unified as One Break down silos. Share wins, support teammates, and enjoy the work. SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.# #LI-DC1 #LI-REMOTE

Job DescriptionBenefits: • Company parties, • Flexible schedule, • Opportunity for advancement, • Training & development Mindlink is seeking a dedicated and culturally responsive Tongan Translator to support written translation projects across a variety of subject areas. We work with Educational/Local Gov/Other Non-Profit Clients based in Washington/Oregon. US-based candidates are a client requirement; translators based in Washington and Oregon states are strongly preferred. We are looking for a translator who is available to work on an urgent request for the City of Portland Parks and Rec. Key Responsibilities • Provide accurate and culturally appropriate translations while meeting client deadlines., • Follow client-specific style guides, glossaries, and terminology., • Communicate clearly with the Mindlink team regarding availability, questions, or clarifications., • Revise translations based on feedback when required., • Maintain confidentiality and adhere to professional ethics.Qualifications, • Native-level fluency in Tongan ., • Minimum 3 years of professional translation experience., • Excellent time management and attention to detail, • Ability to quickly learn and use new softwares; experience with CAT tools strongly preferred., • Ability to follow instructions, style guides, and quality standards.Professional Development, • Access to Mindlinks Learning Center for ongoing training., • Participation in feedback cycles using tools like LinguistLink., • Opportunities for certification advancement and skill development.About MindlinkMindlink is a mission-driven organization committed to language access and equity in education. We believe communication is a human right and strive to create inclusive environments for all. Diversity PolicyMindlink welcomes all applicants regardless of race, color, religion, creed, age, gender, gender identity, national origin or ancestry, tribal affiliation, marital status, veteran status, sexual orientation, political affiliation, mental or physical disability or any other considerations under federal, state or local law. This is a remote position.

Job DescriptionBenefits: • Company parties, • Flexible schedule, • Opportunity for advancement, • Training & development Mindlink is seeking a dedicated and culturally responsive Somali Translator to support written translation projects across a variety of subject areas. We work with Educational/Local Gov/Other Non-Profit Clients based in Washington/Oregon. US-based candidates are a client requirement; translators based in Washington and Oregon states are strongly preferred. Key Responsibilities • Provide accurate and culturally appropriate translations while meeting client deadlines., • Follow client-specific style guides, glossaries, and terminology., • Communicate clearly with the Mindlink team regarding availability, questions, or clarifications., • Revise translations based on feedback when required., • Maintain confidentiality and adhere to professional ethics.Qualifications, • Native-level fluency in Somali., • Minimum 3 years of professional translation experience., • Excellent time management and attention to detail, • Ability to quickly learn and use new softwares; experience with CAT tools strongly preferred., • Ability to follow instructions, style guides, and quality standards.Professional Development, • Access to Mindlinks Learning Center for ongoing training., • Participation in feedback cycles using tools like LinguistLink., • Opportunities for certification advancement and skill development.About MindlinkMindlink is a mission-driven organization committed to language access and equity in education. We believe communication is a human right and strive to create inclusive environments for all. Diversity PolicyMindlink welcomes all applicants regardless of race, color, religion, creed, age, gender, gender identity, national origin or ancestry, tribal affiliation, marital status, veteran status, sexual orientation, political affiliation, mental or physical disability or any other considerations under federal, state or local law. Flexible work from home options available.