Vice President of Operations
10 days ago
Minneapolis
Job DescriptionDescription: Nexus Family Healing is looking to hire a Vice President of Operations to join our leadership team! For more than 50 years, Nexus has empowered thousands of children, families, and adults to find hope and healing. What started in 1972 as a single program in Minnetonka, Minnesota has grown into a nationally recognized network across five states. As a progressive leader in youth and family mental health, we’re driven by a clear mission: to close gaps in care and create brighter futures for those we serve. At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity. Pay and Schedule: • Full-time Hybrid from Minnesota opportunity, • Frequent travel (50%) to Nexus Family Healing Agencies, • Five weeks paid time off (PTO) in the first year of employment, • Multiple options for health insurance coverage, • No-cost life insurance, • Short/long-term disability insurance, • 401k match, • NEW - Talkspace Therapy Benefit for the whole family, • NEW - Hinge Health Benefit for the whole family, • NEW – Carrot Fertility Benefit, • Tuition assistance and training opportunities, • Advancement pathways and internal promotion Primary responsibilities: Executive Director Oversight & Leadership • Establishes a healthy organizational culture by role-modeling and reinforcing the organization’s values; builds relationships that maintain professionalism, trust, respect, and positive regard., • Directs and oversees the general functioning and excellence of all Nexus core services to include residential treatment and foster care, as well as related ancillary services, • Provides direct supervision of Executive Directors and creates opportunities for professional growth, development, and learning; drives performance accountability among agency leadership encouraging the development of future leaders., • Holds Executive Directors accountable for achieving revenue targets (census and billable services), meeting strategic initiative milestones, and delivering measurable outcomes; ensures alignment with organizational priorities and timely execution of operational goals., • Actively participate in strategic planning to develop relevant, measurable goals aligned with the organization’s vision and mission., • Demonstrate strong fiscal understanding; hold Executive Directors accountable for sound budgeting, responding to forecasts, and achieving financial targets; proactively facilitate adjustments to improve efficiency and sustainability., • Participate in recruiting, selection, and training of agency leadership, consultants, and partners; engage staff in planning, decision-making, and process improvement., • Foster a culture of philanthropy, community involvement, advocacy, and partnership; ensure agency-level community presence and represent Nexus at key events and conferences., • Collaborates with other departments to establish and implement Nexus Home Office-led initiatives; proactively informs and educates Executive Directors on when and how to engage with Home Office teams, ensuring they understand relevant procedures, expectations, and points of contact., • Supports the implementation and alignment of clinical and treatment models across Nexus services by reinforcing evidence-informed and outcome driven practices; collaborates with agency leaders to ensure operational structures and strategies effectively enable a culture of clinical excellence., • Collaborate with Executive Directors to produce timely, meaningful reports on employee experience, safety, outcomes, and environmental factors; ensure data is actionable and aligned with organizational priorities., • Partner with Executive Directors to develop operational procedures that identify, report, and manage client and employee risk; establish protocols for continuous improvement and learning., • Lead efforts to meet and exceed expectations for licensing, accreditation, contracts, and grants; assess compliance readiness and drive continuous improvement., • Work with Executive Directors to expand services, foster innovation, and identify strategic business development opportunities; integrate operational and clinical practices for sustainability., • Support agency growth initiatives, including expansion, mergers, affiliations, and new program development; approve project lead assignments for successful execution., • Help Executive Directors build community partnerships and lead effective board/advisory meetings., • Assist in leading effective board meetings or advisory meetings as applicable and attend external meetings of importance with the Executive Director., • Identify fundraising goals and opportunities; approve strategic use of funds and grants., • Approve strategic projects for the use of fundraising dollars and the application of or use of grants., • Master’s degree in Business Administration, Healthcare Administration, or other Clinical/Human Services related field with licensing preferred, • Minimum of 10 years of experience working in organizations serving children/adolescents and families, • Minimum of 8 years in the mental health, behavioral health or healthcare environment, • Minimum of 5 years in upper management positions with demonstrated expertise in operational, program, and clinical management, • Minimum of 3 years of experience directly operating a youth residential treatment facility or a mental health inpatient related program, • Applicable licensure in a human service or clinical related field preferred, • Business/leadership development certificate preferred, • Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches, • Compassion: Listening, honoring differences, and showing respect, kindness, empathy, care, and concern, • Agility: Exhibiting flexibility and adapting quickly, • Responsiveness: Being quick, positive, and accurate Key Words: "Mental Health Operations Director", "Residential Treatment Facilities", "Non-Profit", "Children's Mental Health", "#caring career", "Healthcare", "#LI-hybrid", "Operational Director", "Youth Residential", "Mental Health Inpatient Program", "Vice President of Clinical Operations", "LICSW", "LMFT", "LPCC", "VP of Operations", "Clinical Focused", "Clinical Management"