Urgent care jobs in Baltimore, Maryland - Page 5Create job alerts

Job DescriptionCompany Description The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state’s future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System’s anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit . Job Description This position is a combination of working at the Adult Day Hospital and inpatient unit. Summary Under general supervision, responsible for diagnosing and treating patients in collaboration with physician colleagues. Provide continuity of patient care by facilitating and coordinating communication between the health care team, patient and patient’s family. Coordinate care to ensure quality, cost effective care; appropriate length of stay; and patient safety. Serves as link integrating relevant research and best practices. Principal Responsibilities The following statements are designed to describe the general nature and level of work being performed by the provider assigned to this classification. This description is not intended to be an exhaustive list of all job responsibilities performed by this individual. A detailed description specific to performance functions will be described in the Nurse Practitioner’s collaborative written agreement. • Clinical Responsibilities, • In collaboration with the attending physician, provides day to day organizational and clinical direction and leadership of the healthcare provider team., • Performs comprehensive history and physical assessment for patients admitted/scheduled to service/practice setting., • Orders, obtains and interprets appropriate diagnostic tests., • Establishes medical diagnosis based on history, assessment, and diagnostic findings., • Designs, orders and documents appropriate treatment plans/plans of care including prescriptions of medications based on a comprehensive review of HPI and diagnostic results., • Initiates protocols/clinical pathways, evaluates the plan of care ensuring timely intervention., • Performs invasive procedures., • Collaborates with attendings and residents regarding admission, discharge and transfer decisions., • Presents patients in the nurse practitioner’s caseload on rounds., • Communicates plan of care with appropriate providers including the collaborative physician, the primary care provider, the referring provider, the nursing staff, and the case manager., • Communicates plan of care with the patients and family members. Provides patient and family instruction related to the plan of care, disease process, new treatment plans, and medication regimens., • Counsels and educates patients and family members in disease process, health maintenance and health promotion activities. Provides primary, secondary, and tertiary preventive care services., • Initiates appropriate referrals and specialty consultations or other agency involvement as needed., • Facilitates patient flow. Collaborates with the multidisciplinary team including case management ensuring appropriate and timely discharge., • Provides specialty consultation., • Advocates for patients ensuring patient/family participation in care, knowledge of treatment options, and understanding of patient rights., • Considers the holistic needs of patients and orchestrates resources (i.e. Pain service, palliative care), • Performs other activities as delineated in individual nurse practitioner written agreements., • Education Responsibilities, • Provides formal and informal educational programs for other members of the health care team consistent with evidence-based practice standards., • Participates in mentoring activities. Precepts students., • Promotes understanding of disease processes in area of specialty/program., • Functions as a clinical resource for other team members including but not limited to interns, residents, fellows, nurses, and medical students., • Provides community education, health promotion and outreach., • Acts as a community health resource for specialty disease entity., • Clinical Leadership/Outcomes, • Is responsible for coordinating adequate nurse practitioner coverage on their service. Works with the physician and nurse practitioner staff to assure this coverage., • Works with physician leaders and hospital administration to achieve service specific outcome targets for key metrics including clinical outcomes, LOS, cost of care and patient satisfaction., • Participates in performance improvement activities aimed at improving clinical outcomes and minimizing variation., • In collaboration with physician leadership and the multidisciplinary team, develops clinical pathways., • Participates in and leads quality assurance activities (i.e., chart reviews, peer review) and establishes standard of practice., • Advances the patient care delivery process through the application of research, evidence-based practice standards, and industry best practices., • Advises and influences hospital level policy and procedure that improves the delivery of care., • Introduces and evaluates new patient care delivery systems, models of care and therapeutic and preventive interventions that target patient needs not met by current care delivery strategies., • Actively participates and contributes to various department and division meetings and organizational initiatives., • Maintains compliance and regulatory documentation for administrative purposes and reimbursement for services., • Participates in accreditation readiness., • Supervises ancillary staff including completing annual reviews., • Customer Service, • Models and upholds a customer service focus to all internal and external customers., • Demonstrates respect for all people in the work environment., • Ensures confidentiality of patient information., • Professional Development and Organizational Leadership, • Serves on department, hospital and community committees., • Maintains professional licensure, certification, and collaborative agreement as required by the Maryland State Board of Nursing and national certifying organizations, • Participates in department educational opportunities (i.e. journal clubs, grand rounds, etc.)., • Participates in and presents at local, regional, and national professional organizations., • Pursues educational opportunities for professional growth (i.e. CEUs, update conferences)., • Promotes the organization to all customers. Acts as a loyal and supportive informed spokesperson for the hospital., • Research Responsibilities, • Serves as a clinical trial sub investigator participating in or coordinating all phases of industry sponsored research., • Doctorally prepared nurse practitioners are expected to conduct nursing research as the principle investigator adding to the body of knowledge in the nursing domain.Qualifications, • Master of Science Degree with completion of a Nurse Practitioner program. Registered and currently recorded with the Maryland Board of Examiners of Nurses and Certified as a Nurse Practitioner in the State of Maryland. Certified in area of specialty. (DEA and CDS eligible)., • CPR required, • ACLS/BCLS as required for inpatient work., • A minimum of one (1) year experience as a Registered Nurse is required., • Demonstrated ability to promote professionalism through involvement in professional organizations, teaching, research, publishing, and/or certification in area of specialty., • Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient population(s) served. Ability to demonstrate knowledge of the principles of growth and development over the life span and possesses the ability to assess data reflective of the patient’s requirements relative to his or her population-specific and age specific needs., • Highly effective verbal and written communication skills are required to interact with patient families, departmental units, medical and nursing staff on all essential matters. Demonstrated/documented effective interpersonal skills., • Maintains updated hospital safety and other mandatory training., • Wednesday, Thursday, and Friday 8 am-8 pm Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives. • Takes action to correct observed risks to patient safety., • Reports adverse events and near misses to appropriate management authority., • Implements policies, procedure, and standards consistently in the performance of assigned duties., • Develops effective working relationships and maintains good communication with other team members., • Identifies possible risks in processes, procedures, devices and communicates the same to those in charge. Additional Information Pay Range: $54.34 - $77.08. Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at .

Job DescriptionCompany Description The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state’s future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System’s anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit . Job Description This is a PRN, day shift, no weekends position. Under general supervision, performs scheduling, pre-authorization and administrative activities for patients. Ensures the accurate registration of patients, interviews patients to obtain necessary demographic and insurance information. Primary Responsibilities The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed. 1. Assists in patient care coordination such as scheduling of appointments for practice visits and treatment in accordance with the physicians’ schedules while adhering to practice and UMMS policies and procedures., 2. Schedules outpatient tests and procedures as required., 3. Patient registration responsibilities such as entering and verification of patient demographics and insurance information. Obtaining appropriate referrals and authorizations as needed. Accurately documenting of such within the EMR system., 4. Creating, preparing, and coordination of outgoing referrals., 5. Provides patients with Facility Fee Disclosure, estimate of charges, and education regarding each, where appropriate., 6. Preparing after visit summaries, informing patients of upcoming appointments, changes to schedules, co-payments required, and pertinent insurance information., 7. Provides patients, family members and referral sources with information pertaining to hospital policies and procedures, programs available, wayfinding, and parking., 8. Ability to multitask within a fast-paced environment while maintaining professionalism, flexibility, and an organized work environment., 9. Assists with office supply tracking and ordering., 10. Utilizing multi-line phone system and software in call center with the ability to appropriately handle internal and external phone calls pertaining to patient care coordination such as scheduling and cancelling patient appointments, verifying demographic information, and entering written documentation efficiently within the EMR system., 11. Review and reconciliation of EMR work queues to determine the need for a new referral or authorization needs prior to patient arrival., 12. Precepts Ambulatory Practice Coordinator I., 13. Inventory and ordering of supplies for practice while being mindful of office budget., 14. Participates in mock, regulatory, and accreditation surveys., 15. Actively assists patients with MyPortfolio engagement and education. Education & Experience - Required High School Diploma or equivalent (GED) is required. Minimum of one year of general clerical and/or administrative experience required, preferably in a healthcare setting. Knowledge of health insurance plans including Medicare and Medical Assistance. Proficiency with computers is required. EPIC experience preferred Scheduling experience preferred Insurance verification experience preferred Incoming calls experience preferred Education & Experience - Preferred • Proficiency with registration and scheduling and call center software. Knowledge, Skills, & Abilities • Demonstrated knowledge of various insurance coverage (i.e. Medicaid, HMOs) including UMMS insurance partners preferred., • Highly effective verbal, written and interpersonal skills to effectively communicate hospital policies and procedures to medical staff, colleagues, patients and/or visitors, complete admission and/or other documentation., • Ability to complete intake information and/or other documentation and respond promptly to instructions given., • Effective listening skills with the ability to listen and understand patient information and translate it to written and electronic documentation., • PC literate, with ability to enter and/or retrieve demographic, financial, and/or patient information on an online registration system., • Ability to establish and maintain courteous and effective relationships that foster quality customer service, and demonstrate sensitivity and awareness of customer needs; when dealing with patients/visitors, co-workers and healthcare staff., • Ability to use resourcefulness and problem-solving skills when handling telephone and in-person inquiries or when required to resolve patient scheduling issues., • Ability to work independently and respond effectively under stress and pressure., • Ability to prioritize and manage numerous tasks in different stages of completion., • Ability to observe and apply relevant hospital and departmental policies and procedures. Complies with patient right to privacy in handling personal information in accordance with the Privacy Rule (under Title II of the Act) of the Health Insurance Portability and Accountability Act (HIPAA), ensuring the security and privacy of each patient’s health care information., • Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient population(s) served. Ability to demonstrate knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient's requirements relative to his or her population-specific and age specific needs. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: • Pay Range:, • Other Compensation (if applicable):

Job Description Under general supervision, and in collaboration with physician colleagues, responsible for diagnosing and treating patients at our Campus Health and Urgent Care locations in Baltimore and Columbia . Provides continuity of patient care by facilitating and coordinating communication between the health care team, patient and patient’s family. Coordinates care to ensure quality, effective care and patient safety. Serves as link integrating relevant research and best practices; and other duties as assigned. EDUCATION and/or EXPERIENCE • Master of Science degree in Nursing with completion of a Nurse Practitioner program; Registered and currently recorded with the Maryland Board of Examiners of Nurses and Certified as a Nurse Practitioner in the State of Maryland, • Valid state APRN Recognition (must meet education requirement (s) for state recognition and obtain within six (6) months of hire), • DEA and CDS eligible, • CPR required, • BLS required, • ACLS and/or other relevant certifications as required by the department, • A minimum of one year experience as a Registered Nurse is preferred, • Demonstrates ability to promote professionalism through involvement in professional organizations, teaching, research, publishing, and/or certification in area of specialty, • Demonstrates knowledge and skills necessary to provide care appropriate to the patient population(s) served. Ability to demonstrate knowledge of the principles of growth and development over the life span and possesses the ability to assess data reflective of the patient’s requirements relative to his or her population-specific and age specific needs, • Demonstrates highly effective verbal and written communication skills are required to interact with patient families, departmental units, medical and nursing staff on all essential matters, • Maintains updated mandatory training, • Updates immunizations as recommended per practice area Total Rewards The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s geographical location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/ training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employee’s life, career and retirement. More information can be found here:

Job DescriptionWe are seeking licensed and dedicated mental health professionals (LCSW-C, LCSW, LMSW, LGPC, and LCPC) to join our outpatient behavioral health team. The ideal candidates will be passionate about providing high-quality care and supporting clients on their path to wellness. Key Responsibilities: • Assess the mental and behavioral health status of clients., • Provide counseling and therapy to scheduled patients in alignment with professional counseling standards., • Identify patients experiencing urgent mental health conditions (e.g., suicidal, homicidal, psychotic) and make timely referrals to appropriate emergency or psychiatric facilities., • Document counseling sessions, assessments, interventions, and recommendations to meet medical record and provider requirements., • Provide group and family therapy sessions as clinically indicated., • Participate in a team-based approach to patient care and treatment., • Contribute to quality care through peer review, policy development, and quality improvement initiatives., • Maintain accurate documentation of all clinical and counseling services, including billing details, to ensure compliance with third-party reimbursement., • Ensure accurate and consistent use of encounter forms for all client contacts with behavioral health providers., • Maintain and update professional knowledge and proficiency through continuing education, staff meetings, workshops, and participation on committees.Skills & Qualifications:, • Completion of an accredited program with certification and licensure as an LCSW-C, LCSW, LMSW, LGPC, or LCPC in the state of Maryland., • Minimum of two years full-time experience in outpatient mental health counseling preferred., • Must meet and maintain current PHC credentialing and privileging requirements.Position Details:, • Full-time and part-time schedules available., • Flexible outpatient hours (no on-call requirements)., • Offices open MondayFriday, 9:00 am5:00 pm., • Three convenient office locations within 30 minutes of Baltimore., • Contractual, full-time, and part-time options available., • Compensation: Salary based on experience and hours worked., • Benefits: Offered to full-time candidates.If you are a dedicated and compassionate professional seeking flexibility and supportive work environments, we invite you to apply and join our growing team.

Job Description Now Hiring: Passionate Substance Abuse Counselor | Baltimore, MD Are you driven to make a real difference in the lives of those battling substance use disorders? Loving Care Counseling Services is looking for a dedicated, skilled, and compassionate Substance Abuse Counselor to join our mission-driven team in Baltimore, MD. What You'll Do: • Empower clients on their path to recovery through impactful individual and group therapy sessions., • Deliver supportive counseling, referrals, and education to guide clients toward lasting transformation., • Collaborate with a multidisciplinary team to ensure holistic, client-centered care. What We’re Looking For: • A passionate professional with proven experience in substance abuse counseling., • Strong communication and motivational skills to engage and uplift clients., • A team player with a heart for service and a mind for structure. Why Join Us? • Competitive compensation based on experience and credentials., • Supportive, values-based environment committed to professional growth and healing-centered care., • Opportunity to be part of a forward-thinking organization making a powerful impact in Baltimore communities. If you're ready to inspire change, restore hope, and help transform lives, we'd love to hear from you! Apply today and become a part of something meaningful. Compensation: $26 - $35 hourly Responsibilities: * • Conduct comprehensive assessments and clinical evaluations to establish diagnostic impressions and apply SBIRT protocols effectively., • Keep accurate records and reports to monitor clients' progress, services provided, and relevant information., • Deliver counseling services to help clients overcome challenges, adapt to life changes, and promote positive transformations while referring them to suitable community or social service programs., • Assist clients in accessing treatment by organizing psychiatric assessments, coordinating medical stabilization, facilitating health insurance applications, securing treatment funding, and collaborating with support systems as needed., • Evaluate clients' mental and physical well-being in conjunction with other professionals to determine the appropriate level of care., • Monitor and evaluate clients' progress towards measurable treatment goals through follow-up sessions and assessments., • Advocate for clients during crisis situations and intervene promptly to address urgent matters., • Collaborate with mental health professionals, legal entities, probation officers, and post-treatment organizations to ensure seamless care transitions., • Collaborate with other professionals to assess clients' needs and create personalized treatment plans., • Educate clients and community members on addiction-related subjects and available services, offering referrals when necessary., • Provide support and guidance to family members and concerned individuals to help them understand and assist those struggling with substance abuse.Qualifications:, • Candidates must have a Certified Supervised Counselor-Alcohol and Drug (CSC-AD) certification or a Certified Associate Counselor-Alcohol and Drug (CAC-AD) certification. or an Addiction Trainee (ADT) certification., • Essential qualifications include having a deep understanding of the recovery process and being able to support recovery using established standardized ASAM processes., • Knowledge of substance abuse and dual diagnosis is mandatory for this position., • Responsibilities include providing clinical and administrative services to patients and their families.About Company Why This Role Matters: Because every referral is a life that could be changed. Your work will help individuals access the support they need to build skills, regain hope, and live fuller lives. You’ll be the bridge between the community and the care that makes a difference.

Job Description:\n\nSalary: $25.00 - $15.00 per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Certified Peer Recovery Specialist position includes responsibilities that span across the following three affiliated organizations, all under shared leadership: FOCUS #1 Lighthouse Behavioral Health Center FOCUS #2 Community Wellness Psychiatric Rehabilitation Program FOCUS #3 HolBrock Estates at 1620 Druid Hill Avenue, LLC You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of all three companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as an up to 32-hour per week position, with approximately 13.33 of the total weekly hours allocated to Lighthouse Behavioral Health Center, 13.33 of the total weekly hours allocated to Community Wellness Psychiatric Rehabilitation Program and 13.33 of the total weekly hours allocated to HolBrock Estates at 1620 Druid Hill Avenue, LLC. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.DISCLAIMERS: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. Client Service Location Expectations: This position is based on-site at the supportive housing program located at Holbrock Estates at 1620 Druid Hill Avenue, LLC. All services are to be delivered in person at this location. The staff member is expected to be present on-site during scheduled shifts, provide support within the residence, and ensure documentation and responsibilities are completed in alignment with program protocols. Remote work or off-site service delivery is not applicable for this role. Caseload Makeup: The assigned caseload for this position consists of twelve (12) Category A clients who reside in the community and may be serviced at 3310 Eastern Avenue, Baltimore, MD, throughout the community, or in the community meeting room of Holbrock Estates at 1620 Druid Hill Avenue, LLC location. DIVISION: Operations CLASSIFICATION: This is a full-time, W-2 employee position totaling 32 hours per week, with hours allocated across three affiliated organizations as follows:HolBrock Estates at 1620 Druid Hill Avenue, LLC:Part-time, W-2 employee approximately 13.33 hours per week (33.32% of total weekly hours)Community Wellness Psychiatric Rehabilitation Program (CWPRP):Part-time, W-2 employee approximately 13.33 hours per week (33.32% of total weekly hours)Lighthouse Behavioral Health Center (LHBHC):Part-time, W-2 employee approximately 13.33 hours per week (33.32% of total weekly hours) While each assignment is classified as part-time under its respective entity, the combined total constitutes a full-time, 32-hour per week role across the organization network. This structure ensures shared staffing efficiency and cross-program collaboration in alignment with operational and regulatory needs. WORK SCHEDULE: Every Sunday, Monday, Tuesday and Wednesday of each week from 4:00 PM to 1:00 AM each day.COMPENSATION RANGE:Compensation for this position ranges from $25.00 to $15.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: 5% of the time. There is no additional compensation for travel.GENERAL DUTIES AND RESPONSIBILITIES:Assist supervisor with work-related requests.Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.Support the maintenance of a safe environment by participating in training and drills as requested.Maintain confidentiality of records relating to clients treatment.Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery. PHYSICAL DEMANDS:Frequent lifting, bending, walking, and standingAbility to lift up to 40 lbs and assist with resident transfersUse of PPE and participation in resident lifting or repositioning WORKING CONDITIONS:Licensed assisted living home environmentClose interaction with residents experiencing physical or cognitive declineHigh-contact, hands-on caregiving role with regulated standards and documentation FOCUS #1:CLASSIFICATION: Part-time, W-2 employee approximately 13.33 hours per week (33.33% of total weekly hours)ACCOUNTABLE TO: Registered Peer Supervisor / Operations Manager 3ACCOUNTABLE FOR: Providing peer-based support that promotes recovery, wellness, and empowerment, documenting services accurately, and modeling recovery principles in alignment with ethical standards and program goals.ALTERNATE TITLE(S): Certified Peer Recovery Specialist COMPANY: Lighthouse Behavioral Health Center Lighthouse Behavioral Health Center is a community-based mental health organization dedicated to empowering individuals and families through accessible, compassionate, and evidence-based behavioral health services. We specialize in providing person-centered care for children, adolescents, and adults facing emotional, behavioral, and substance use challenges. Our programs include outpatient therapy, psychiatric care, intensive in-home services, case management, and substance use treatment, including Medication Assisted Treatment (MAT). At Lighthouse, we believe in the power of integrated care, clinical excellence, and cultural humility to support long-term wellness and recovery. Guided by our mission to serve with empathy and integrity, we are proud to walk alongside our clients on their path to healing and stability. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 400-6206 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (667) 400-6206 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Certified Peer Recovery Specialist (CPRS) uses their lived experience in recovery to provide support, mentorship, and hope to individuals navigating substance use, mental health, or co-occurring challenges. The CPRS builds authentic, trust-based relationships with clients, assists them in developing recovery plans, connects them to community resources, and promotes wellness, empowerment, and self-advocacy. This role complements clinical services by offering recovery-oriented, person-centered support grounded in mutual respect and shared experience.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide one-on-one peer support services to individuals in recovery from mental health, substance use, or co-occurring disorders. Document the session in the electronic health record and code these sessions as H0038.Facilitate or co-facilitate recovery groups, wellness activities, or peer-led workshops. Document the session in electronic health record and code these sessions as H0024.Assist individuals with goal setting, recovery planning, and identifying personal strengthsAccompany clients to appointments, support meetings, or community service connections as neededPromote hope, empowerment, and resiliency through shared lived experienceSupport clients in navigating systems such as housing, employment, legal, or entitlementsHelp individuals develop healthy coping strategies, self-advocacy skills, and support networksParticipate in team meetings, staff supervision, and interdisciplinary coordinationModel wellness and self-care and maintain healthy professional boundaries UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to participant needs or crises as they arise during the shiftSupport resident engagement, community-building, and peer accountabilityCover or assist with group facilitation in the absence of a clinician or staff leadParticipate in training, continuing education, and peer support developmentAssist with program events, outings, or wellness initiativesContribute to recovery-oriented environment by sharing inspirational messages, resources, or wellness toolsMaintain confidentiality and adhere to ethical guidelines and the Maryland Code of Ethics for Peer Recovery Specialists COMPETENCIES AND SKILLS:Strong ability to connect with individuals through empathy, respect, and lived experienceKnowledge of recovery pathways and peer support values (e.g., WRAP, SMART Recovery, 12-step)Excellent active listening and communication skillsAbility to model recovery principles and maintain wellness in the workplaceFamiliarity with trauma-informed care and person-centered service deliveryBasic proficiency with electronic documentation systems or willingness to learnAbility to work independently and collaboratively in diverse team settingsReliable, trustworthy, and committed to ethical peer practice LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:High school diploma or GED requiredMust possess a valid Maryland Certified Peer Recovery Specialist (CPRS) credentialMust have personal lived experience with recovery from substance use and/or mental health challengesMinimum 1 year of sustained recovery strongly preferredMust pass background check and complete all required onboardingValid drivers license and reliable transportation preferred (especially for community-based roles)CPR/First Aid certification or ability to obtain within 30 days of hire FOCUS #2:CLASSIFICATION: Part-time, W-2 employee approximately 13.33 hours per week (33.33% of total weekly hours)ACCOUNTABLE TO: Operations Manager 5ACCOUNTABLE FOR: Delivering skill-building and community support services in accordance with individualized rehabilitation plans, promoting client independence, and maintaining timely and accurate documentation of services provided. ALTERNATE TITLE(S): Direct Support Professional COMPANY WEBSITE: COMPANY: Community Wellness Psychiatric Rehabilitation Program The Community Wellness Psychiatric Rehabilitation Program (PRP) is a core service of Community Wellness Outpatient Mental Health Center, designed to support individuals living with serious mental illness in achieving stability, independence, and improved quality of life. Our PRP provides structured, community-based support focused on developing life skills, managing symptoms, and promoting personal recovery goals. Through individualized service planning, case management, health home coordination, and peer support, the PRP helps clients navigate housing, employment, education, and health care access. Services are person-centered, trauma-informed, and culturally responsive, with an emphasis on whole-person care and long-term wellness. The program serves both youth and adults, working in close collaboration with clinical providers, families, and community partners. COMPANY PHONE NUMBER: (443) 478-4304 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 478-4304 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Direct Support Professional (DSP) in the Psychiatric Rehabilitation Program (PRP) is responsible for supporting individuals with serious mental illness and/or co-occurring disorders in achieving greater independence and community integration. The DSP helps clients build daily living skills, access resources, follow through on treatment goals, and develop coping strategies that support their wellness and recovery. Services may be provided in the community, in the clients home, or at a designated program site and must align with the client's individualized rehabilitation plan.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide skill-building and rehabilitation services in alignment with each clients Individualized Rehabilitation Plan (IRP), as scheduled by the Scheduling Department and in response to client needs.Assist clients in developing and practicing activities of daily living (ADLs), including cooking, cleaning, personal hygiene, transportation, budgeting, and other life skills that promote independence.Support clients in navigating community systems, such as public transportation, benefits enrollment offices, housing resources, and medical or behavioral health appointments.Deliver services in accordance with PRP scheduling protocols, client availability, and the goals outlined in the IRP.Promote client independence, self-advocacy, and recovery-oriented practices through every interaction.Submit accurate and client-centered daily progress notes in the electronic health record (EHR) that reflect the nature and outcome of each session.Complete all session documentation in real time or no later than the end of each shift.Follow all documentation standards and use the appropriate service codes for PRP sessions:Use H2016 with Place of Service (POS) code 15 for off-site sessions (minimum of 15 minutes)Use H2016 with POS code 52 for on-site sessions (minimum of 60 minutes)Use modifier U2 for services provided to minor clientsUse modifier U3 for services provided to adult clientsMaintain minimum service delivery requirements:At least 3 sessions per month for minor clientsAt least 6 sessions per month for adult clientsRender services in accordance with the assigned schedule provided by the Scheduling Department and remain responsive to emerging client needs requiring additional or flexible support. UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to client needs or crises as they arise during scheduled service hoursParticipate in interdisciplinary team meetings, trainings, or supervision as requiredAssist clients in accessing urgent care, legal, or housing-related services during emergenciesSupport program engagement efforts, including wellness groups, events, or outreachReport concerns about client safety, housing conditions, or behavioral changes promptly to supervisorsUphold confidentiality, dignity, and trauma-informed service delivery in all interactions; Collaborating with each assigned cli

Job Description:\n\nSalary: $25.00 - $15.00 per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Certified Peer Recovery Specialist position includes responsibilities that span across the following three affiliated organizations, all under shared leadership: FOCUS #1 Lighthouse Behavioral Health Center, LLC FOCUS #2 Community Wellness Psychiatric Rehabilitation Program FOCUS #3 HolBrock Estates At 809 N Rose Street, LLC You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of all three companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as an up to 32-hour per week position, with approximately 10.66 hours of the total weekly hours allocated to Lighthouse Behavioral Health Center, LLC, Community Wellness Psychiatric Rehabilitation and HolBrock Estates at 809 N Rose Street, LLC. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.DISCLAIMERS: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. Client Service Location Expectations: This position is based on-site at the supportive housing program located atHolbrock Estate at 809 N Rose Street, LLC. All services are to be delivered in person at this location. The staff member is expected to be present on-site during scheduled shifts, provide support within the residence, and ensure documentation and responsibilities are completed in alignment with program protocols. Remote work or off-site service delivery is not applicable for this role. Caseload Makeup: The assigned caseload for this position consists of four (4) Category A clients who reside in the community and may be serviced at 3310 Eastern Avenue, Baltimore, MD, throughout the community, or in the community meeting room of Lighthouse Behavioral Health Center, LLC, Community Wellness Psychiatric Rehabilitation and HolBrock Estates at 809 N Rose Street, LLC location. DIVISION: Operations CLASSIFICATION: This is a full-time, W-2 employee position totaling 32 hours per week, with hours allocated across three affiliated organizations as follows:Lighthouse Behavioral Health Center, LLC (LHBHC):Part-time, W-2 employee approximately 10.66 hours per week (33.33% of total weekly hours)Community Wellness Psychiatric Rehabilitation Program (CWPRP):Part-time, W-2 employee approximately 10.66 hours per week (33.33% of total weekly hours)HolBrock Estates Supportive Housing Programs (HESHP):Part-time, W-2 employee approximately 10.66 hours per week (33.33% of total weekly hours) While each assignment is classified as part-time under its respective entity, the combined total constitutes a full-time, 32-hour per week role across the organization network. This structure ensures shared staffing efficiency and cross-program collaboration in alignment with operational and regulatory needs. WORK SCHEDULE: Every Sunday, Monday, Tuesday and Wednesday from 4:00 PM to 1:00 AM each day. COMPENSATION RANGE:Compensation for this position ranges from $25.00 to $15.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: 5% of the time. There is no additional compensation for travel.GENERAL DUTIES AND RESPONSIBILITIES:Assist supervisor with work-related requests.Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.Support the maintenance of a safe environment by participating in training and drills as requested.Maintain confidentiality of records relating to clients treatment.Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery. PHYSICAL DEMANDS:Frequent lifting, bending, walking, and standingAbility to lift up to 40 lbs and assist with resident transfersUse of PPE and participation in resident lifting or repositioning WORKING CONDITIONS:Licensed assisted living home environmentClose interaction with residents experiencing physical or cognitive declineHigh-contact, hands-on caregiving role with regulated standards and documentation FOCUS #1:CLASSIFICATION: Part-time, W-2 employee approximately 10.66 hours per week (33.33% of total weekly hours)ACCOUNTABLE TO: Registered Peer Supervisor / Operations Manager 3ACCOUNTABLE FOR: Providing peer-based support that promotes recovery, wellness, and empowerment, documenting services accurately, and modeling recovery principles in alignment with ethical standards and program goals.ALTERNATE TITLE(S): Certified Peer Recovery Specialist COMPANY: Lighthouse Behavioral Health Mental Health Center. LLC Lighthouse Behavioral Health Center, LLC is a community-based mental health organization dedicated to empowering individuals and families through accessible, compassionate, and evidence-based behavioral health services. We specialize in providing person-centered care for children, adolescents, and adults facing emotional, behavioral, and substance use challenges. Our programs include outpatient therapy, psychiatric care, intensive in-home services, case management, and substance use treatment, including Medication Assisted Treatment (MAT). At Lighthouse, we believe in the power of integrated care, clinical excellence, and cultural humility to support long-term wellness and recovery. Guided by our mission to serve with empathy and integrity, we are proud to walk alongside our clients on their path to healing and stability. COMPANY WEBSITE: COMPANY PHONE NUMBER: HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (667) 400-6206 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Certified Peer Recovery Specialist (CPRS) uses their lived experience in recovery to provide support, mentorship, and hope to individuals navigating substance use, mental health, or co-occurring challenges. The CPRS builds authentic, trust-based relationships with clients, assists them in developing recovery plans, connects them to community resources, and promotes wellness, empowerment, and self-advocacy. This role complements clinical services by offering recovery-oriented, person-centered support grounded in mutual respect and shared experience.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide one-on-one peer support services to individuals in recovery from mental health, substance use, or co-occurring disorders. Document the session in the electronic health record and code these sessions as H0038.Facilitate or co-facilitate recovery groups, wellness activities, or peer-led workshops. Document the session in electronic health record and code these sessions as H0024.Assist individuals with goal setting, recovery planning, and identifying personal strengthsAccompany clients to appointments, support meetings, or community service connections as neededPromote hope, empowerment, and resiliency through shared lived experienceSupport clients in navigating systems such as housing, employment, legal, or entitlementsHelp individuals develop healthy coping strategies, self-advocacy skills, and support networksParticipate in team meetings, staff supervision, and interdisciplinary coordinationModel wellness and self-care and maintain healthy professional boundaries UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to participant needs or crises as they arise during the shiftSupport resident engagement, community-building, and peer accountabilityCover or assist with group facilitation in the absence of a clinician or staff leadParticipate in training, continuing education, and peer support developmentAssist with program events, outings, or wellness initiativesContribute to recovery-oriented environment by sharing inspirational messages, resources, or wellness toolsMaintain confidentiality and adhere to ethical guidelines and the Maryland Code of Ethics for Peer Recovery Specialists COMPETENCIES AND SKILLS:Strong ability to connect with individuals through empathy, respect, and lived experienceKnowledge of recovery pathways and peer support values (e.g., WRAP, SMART Recovery, 12-step)Excellent active listening and communication skillsAbility to model recovery principles and maintain wellness in the workplaceFamiliarity with trauma-informed care and person-centered service deliveryBasic proficiency with electronic documentation systems or willingness to learnAbility to work independently and collaboratively in diverse team settingsReliable, trustworthy, and committed to ethical peer practice LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:High school diploma or GED requiredMust possess a valid Maryland Certified Peer Recovery Specialist (CPRS) credentialMust have personal lived experience with recovery from substance use and/or mental health challengesMinimum 1 year of sustained recovery strongly preferredMust pass background check and complete all required onboardingValid drivers license and reliable transportation preferred (especially for community-based roles)CPR/First Aid certification or ability to obtain within 30 days of hire FOCUS #2:CLASSIFICATION: Part-time, W-2 employee approximately 10.66 hours per week (33.33% of total weekly hours)ACCOUNTABLE TO: Psychiatric Rehabilitation Specialist (Operations Manager 3)ACCOUNTABLE FOR: Delivering skill-building and community support services in accordance with individualized rehabilitation plans, promoting client independence, and maintaining timely and accurate documentation of services provided. ALTERNATE TITLE(S): Direct Support Professional, PRP Worker, Direct Support Worker COMPANY WEBSITE: COMPANY: Community Wellness Psychiatric Rehabilitation Program The Community Wellness Psychiatric Rehabilitation Program (PRP) is a core service of Community Wellness Outpatient Mental Health Center, designed to support individuals living with serious mental illness in achieving stability, independence, and improved quality of life. Our PRP provides structured, community-based support focused on developing life skills, managing symptoms, and promoting personal recovery goals. Through individualized service planning, case management, health home coordination, and peer support, the PRP helps clients navigate housing, employment, education, and health care access. Services are person-centered, trauma-informed, and culturally responsive, with an emphasis on whole-person care and long-term wellness. The program serves both youth and adults, working in close collaboration with clinical providers, families, and community partners. COMPANY PHONE NUMBER: HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 478-4304 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Direct Support Professional (DSP) in the Psychiatric Rehabilitation Program (PRP) is responsible for supporting individuals with serious mental illness and/or co-occurring disorders in achieving greater independence and community integration. The DSP helps clients build daily living skills, access resources, follow through on treatment goals, and develop coping strategies that support their wellness and recovery. Services may be provided in the community, in the clients home, or at a designated program site and must align with the client's individualized rehabilitation plan.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide skill-building and rehabilitation services in alignment with each clients Individualized Rehabilitation Plan (IRP), as scheduled by the Scheduling Department and in response to client needs.Assist clients in developing and practicing activities of daily living (ADLs), including cooking, cleaning, personal hygiene, transportation, budgeting, and other life skills that promote independence.Support clients in navigating community systems, such as public transportation, benefits enrollment offices, housing resources, and medical or behavioral health appointments.Deliver services in accordance with PRP scheduling protocols, client availability, and the goals outlined in the IRP.Promote client independence, self-advocacy, and recovery-oriented practices through every interaction.Submit accurate and client-centered daily progress notes in the electronic health record (EHR) that reflect the nature and outcome of each session.Complete all session documentation in real time or no later than the end of each shift.Follow all documentation standards and use the appropriate service codes for PRP sessions:Use H2016 with Place of Service (POS) code 15 for off-site sessions (minimum of 15 minutes)Use H2016 with POS code 52 for on-site sessions (minimum of 60 minutes)Use modifier U2 for services provided to minor clientsUse modifier U3 for services provided to adult clientsMaintain minimum service delivery requirements:At least 3 sessions per month for minor clientsAt least 6 sessions per month for adult clientsRender services in accordance with the assigned schedule provided by the Scheduling Department and remain responsive to emerging client needs requiring additional or flexible support. UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to client needs or crises as they arise during scheduled service hoursParticipate in interdisciplinary team meetings, trainings, or supervision as requiredAssist clients in accessing urgent care, legal, or housing-related services during emergenciesSupport program engagement efforts, including wellness groups, events, or outreachReport concerns about client safety, housing conditions, or behavioral changes promptly to supervisorsUphold confidentiality, dignity, and trauma-informed service delivery in all interactions; Collaborating with

Job DescriptionCompany Description The University of Maryland Medical System (UMMS) is an academichealth system, focused on delivering compassionate, high-quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state’s future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System’s anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit . Job Description • General Summary Responsible for identifying member gaps in care and implementing solutions to remediate them. Work closely with the RN Care Manager and other members of the Interdisciplinary Care Team to address post discharge and post-acute care needs, coordinate referrals and address social determinants of health. Provide a variety of administrative services to an assigned organizational unit. Work is performed under moderate supervision. Director report to the Nurse Manager, Population Health. • Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. * • Contact members by phone, mail and/or in person to educate them about their health care needs, gaps in care and the importance of closing those gaps., • Execute tasks for effective care coordination to improve patient care such (e.g., schedule follow-up visits and labs/tests, communicate with providers and case managers, and facilitate referrals and utilization, etc.)., • Prepare documents and various materials, responds to correspondence and telephone inquiries, maintains filing systems, and prepares basic statistical data and reports., • Utilize various reports and data bases to assign cases to members of the care team., • Assist with health screenings and assessments and supports patient education related to social and health needs., • Provide scripted education/coaching and distribute health education materials (utilizing department approved resources) to patients and family members, as needed., • Screen patient using validated tools such as high-risk screeners, social determinants of health and PHQ 2-9., • Identify members who could benefit from case management and make appropriate referrals to the CM Program., • Conduct Transition of Care phone call to patients experiencing a transition along a care continuum such as post Emergency Department /hospital discharge, or post-acute care., • Work with the Interdisciplinary Care Team to provide support services and coordination of care activities to a defined population (e.g., post discharge phone calls, outreach phone calls to moderate and rising risk patients for screening into services, wellness checks, and education and follow up on care plan goals, etc.)., • Provide education regarding scheduling routine wellness and screening appointments., • Adhere to standard volume of follow-ups, communicated productivity metrics, including length of call, length of answer time, and the number of calls taken or delivered to achieve first call resolution on every call., • Perform data entry in accordance with quality standards, including appropriate documentation and communication in accordance with compliance and regulatory requirements., • Manage a high-volume of inbound or outbound communication verifying and/or securing primary care visits, insurance coverage, etc., • Document the patient medical record and/or care management application., • Maintain HIPAA standards and ensure confidentiality of protected health information., • Perform other duties as assigned.Qualifications, • Education and Experience, • High School Diploma., • Associate degree in a healthcare related field preferred., • Minimum two (2) years’ experience in care management, coaching or community health work., • Minimum two (2) years’ experience working in a client service environment., • Certification in Community Health Work, Medical Assistant, Pharmacy Technician, or related health field, or the ability to obtain within one (1) year of start date., • Working knowledge of basic medical terminology and concepts used in care management., • Working knowledge of population, demographics, assets, and needs., • Working knowledge of chronic health conditions and associated self-care., • Working knowledge of social determinants of health disparities., • Working knowledge of applicable federal, state, and local laws, rules, and regulations (e.g., HIPPA)., • Ability to educate members regarding community resources., • Ability to think critically and follow a plan of care., • Advanced customer service skills., • Proficient documentation skills to maintain client records., • Ability to analyze, compare, contrast, and validate work with keen attention to detail., • Effective interviewing, listening, and coaching skills., • Demonstrated resourcefulness, with ability to anticipate needs, prioritize responsibilities and take initiative., • Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes., • Effective analytical, critical thinking, planning, organizational, and problem-solving skills., • Ability to communicate effectively in person, by phone, and by email., • Ability to work independently and as part of a team., • Advanced verbal, written and interpersonal communication skills., • Advanced skill in the use of Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint). Additional Information All your information will be kept confidential according to EEO guidelines. Compensation • Pay Range: $23.7-$33.19, • Other Compensation (if applicable):, • Review the 2025-2026 UMMS Benefits Guide

Job DescriptionCompany Description The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state’s future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System’s anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit . Job Description I. General Summary Under general supervision, evaluates financial responsibility of patients, updates accounts to a billable/collectible status, research all possible means to resolve accounts, contacts patients, insurance companies and other departments regarding financial reimbursement. Organizes collection procedures in accordance with current laws, serves as appropriator of patient accounts and prioritizes multiple collection tasks with the main objective to reduce uncompensated care. II. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. 1. Responsible for defined accounts receivable. Accountable for reduction of Accounts Receivable equal to goals set by senior management., 2. Works with third party insurance and payer contracting department to obtain maximum level of cash to reduce receivable. Follows up with insurers to recover inaccurate payments., 3. Reviews accounts to ensure accuracy of billing/charging utilizing knowledge of pre-certification /prior authorization procedures to validate account status. Resolves any problems with billing or handling of accounts., 4. Handles patient concerns with professionalism and excellent customer service skills. Relays any patient suggestions and complaints to immediate supervisor for consideration. Provides answers for patient’s questions in a reasonable response time., 5. Follows departmental guidelines for handling delinquent accounts receivable. A. Utilizes compassionate care program appropriately. B. Researches all avenues of funding for patients who exhibit financial need. C. Works with the Medical Assistance Eligibility team to refer patients through the Medical Assistance process. 6. Gathers and records data for the purpose of enhancing and perfecting collection procedures. A. Shares information with the team to improve the integrity of data. B. Shares information with administrator to solve existing problems with systems or data and effectively promotes avoidance of future problems. 7. Effectively updates and/or views data in all accessible systems., 8. Assists supervisor with new staff training, 9. Accommodates all visitors with accurate information and professionalism. III. Education and Experience 1. High School Diploma or equivalent (GED) is required. Associate’s Degree preferred. Three years Professional Fee billing experience required. IV. Knowledge, Skills and Abilities 1. Knowledge of collection laws, medical coding (CPT & ICD-9/10) and third party billing guidelines including timely filing limitations and Medical terminology preferred., 2. Develops knowledge of current collection laws., 3. Demonstrated ability to perform mathematical calculations., 4. Demonstrated proactive problem-solving skills. Ability to interpret data and related information and discern trends, tendencies as well as determines appropriate course of action., 5. Demonstrated ability to use PC applications such as spreadsheets and word processing, 6. Highly effective oral and written communication skills are necessary in order to communicate effectively with clinicians, patients and insurance companies., 7. Ability to meet quality performance standards., 8. Ability to maintain a culture of excellent customer service, open and friendly staff relations with associates of all levels. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: • Pay Range: $20.98-$30.12, • Other Compensation (if applicable):

Job Description:\n\nSalary: $25.00 - $15.00 per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Certified Peer Recovery Specialist position includes responsibilities that span across the following three affiliated organizations, all under shared leadership: FOCUS #1 Lighthouse Behavioral Health Center FOCUS #2 Community Wellness Psychiatric Rehabilitation Program FOCUS #3 HolBrock Estates At 809 N Rose Street, LLC You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of all three companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as an up to 16-hour per week position, with approximately 5.33 hours of the total weekly hours allocated to Lighthouse Behavioral Health Center, LLC, Community Wellness Psychiatric Rehabilitation Program and HolBrock Estates At 809 N Rose Street, LLC. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.DISCLAIMERS: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. Client Service Location Expectations: This position is based on-site at the supportive housing program located at809 N Rose Street, Baltimore, MD 21205. All services are to be delivered in person at this location. The staff member is expected to be present on-site during scheduled shifts, provide support within the residence, and ensure documentation and responsibilities are completed in alignment with program protocols. Remote work or off-site service delivery is not applicable for this role. Caseload Makeup: The assigned caseload for this position consists of four (4) Category A clients who reside in the community and may be serviced at 3310 Eastern Avenue, Baltimore, MD, throughout the community, or in the community meeting room of Lighthouse Behavioral Health Center, LLC, Community Wellness Psychiatric Rehabilitation Program and HolBrock Estates At 809 N Rose Street, LLC. DIVISION: Operations CLASSIFICATION: This is a part-time, W-2 employee position totaling 16 hours per week, with hours allocated across three affiliated organizations as follows:Lighthouse Behavioral Health Center, LLC (LHBHC):Part-time, W-2 employee approximately 5.33 hours per week (33.33% of total weekly hours)Community Wellness Psychiatric Rehabilitation Program (CWPRP):Part-time, W-2 employee approximately 5.33 hours per week (33.33% of total weekly hours)HolBrock Estates At 809 N Rose Street, LLC:Part-time, W-2 employee approximately 5.33 hours per week (33.33% of total weekly hours) While each assignment is classified as part-time under its respective entity, the combined total constitutes a part-time, 16-hour per week role across the organization network. This structure ensures shared staffing efficiency and cross-program collaboration in alignment with operational and regulatory needs. WORK SCHEDULE: Every Saturday and Sunday from 8:00 AM to 5:00 PM each dayCOMPENSATION RANGE:Compensation for this position ranges from $25.00 to $15.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: 5% of the time. There is no additional compensation for travel.GENERAL DUTIES AND RESPONSIBILITIES:Assist supervisor with work-related requests.Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.Support the maintenance of a safe environment by participating in training and drills as requested.Maintain confidentiality of records relating to clients treatment.Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery. PHYSICAL DEMANDS:Frequent lifting, bending, walking, and standingAbility to lift up to 40 lbs and assist with resident transfersUse of PPE and participation in resident lifting or repositioning WORKING CONDITIONS:Licensed assisted living home environmentClose interaction with residents experiencing physical or cognitive declineHigh-contact, hands-on caregiving role with regulated standards and documentation FOCUS #1:CLASSIFICATION: Part-time, W-2 employee approximately 16 hours per week (40% of total weekly hours)ACCOUNTABLE TO: Registered Peer SupervisorACCOUNTABLE FOR: Providing peer-based support that promotes recovery, wellness, and empowerment, documenting services accurately, and modeling recovery principles in alignment with ethical standards and program goals.ALTERNATE TITLE(S): Certified Peer Recovery Specialist COMPANY: Lighthouse Behavioral Health Mental Health Center Lighthouse Behavioral Health Center is a community-based mental health organization dedicated to empowering individuals and families through accessible, compassionate, and evidence-based behavioral health services. We specialize in providing person-centered care for children, adolescents, and adults facing emotional, behavioral, and substance use challenges. Our programs include outpatient therapy, psychiatric care, intensive in-home services, case management, and substance use treatment, including Medication Assisted Treatment (MAT). At Lighthouse, we believe in the power of integrated care, clinical excellence, and cultural humility to support long-term wellness and recovery. Guided by our mission to serve with empathy and integrity, we are proud to walk alongside our clients on their path to healing and stability. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 400-6206 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (667) 400-6206 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Certified Peer Recovery Specialist (CPRS) uses their lived experience in recovery to provide support, mentorship, and hope to individuals navigating substance use, mental health, or co-occurring challenges. The CPRS builds authentic, trust-based relationships with clients, assists them in developing recovery plans, connects them to community resources, and promotes wellness, empowerment, and self-advocacy. This role complements clinical services by offering recovery-oriented, person-centered support grounded in mutual respect and shared experience.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide one-on-one peer support services to individuals in recovery from mental health, substance use, or co-occurring disorders. Document the session in the electronic health record and code these sessions as H0038.Facilitate or co-facilitate recovery groups, wellness activities, or peer-led workshops. Document the session in electronic health record and code these sessions as H0024.Assist individuals with goal setting, recovery planning, and identifying personal strengthsAccompany clients to appointments, support meetings, or community service connections as neededPromote hope, empowerment, and resiliency through shared lived experienceSupport clients in navigating systems such as housing, employment, legal, or entitlementsHelp individuals develop healthy coping strategies, self-advocacy skills, and support networksParticipate in team meetings, staff supervision, and interdisciplinary coordinationModel wellness and self-care and maintain healthy professional boundaries UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to participant needs or crises as they arise during the shiftSupport resident engagement, community-building, and peer accountabilityCover or assist with group facilitation in the absence of a clinician or staff leadParticipate in training, continuing education, and peer support developmentAssist with program events, outings, or wellness initiativesContribute to recovery-oriented environment by sharing inspirational messages, resources, or wellness toolsMaintain confidentiality and adhere to ethical guidelines and the Maryland Code of Ethics for Peer Recovery Specialists COMPETENCIES AND SKILLS:Strong ability to connect with individuals through empathy, respect, and lived experienceKnowledge of recovery pathways and peer support values (e.g., WRAP, SMART Recovery, 12-step)Excellent active listening and communication skillsAbility to model recovery principles and maintain wellness in the workplaceFamiliarity with trauma-informed care and person-centered service deliveryBasic proficiency with electronic documentation systems or willingness to learnAbility to work independently and collaboratively in diverse team settingsReliable, trustworthy, and committed to ethical peer practice LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:High school diploma or GED requiredMust possess a valid Maryland Certified Peer Recovery Specialist (CPRS) credentialMust have personal lived experience with recovery from substance use and/or mental health challengesMinimum 1 year of sustained recovery strongly preferredMust pass background check and complete all required onboardingValid drivers license and reliable transportation preferred (especially for community-based roles)CPR/First Aid certification or ability to obtain within 30 days of hire FOCUS #2:CLASSIFICATION: Part-time, W-2 employee approximately 16 hours per week (40% of total weekly hours)ACCOUNTABLE TO: Psychiatric Rehabilitation Specialist (Operations Manager 3)ACCOUNTABLE FOR: Delivering skill-building and community support services in accordance with individualized rehabilitation plans, promoting client independence, and maintaining timely and accurate documentation of services provided. ALTERNATE TITLE(S): Direct Support Professional, PRP Worker, Direct Support Worker COMPANY WEBSITE: COMPANY: Community Wellness Psychiatric Rehabilitation Program The Community Wellness Psychiatric Rehabilitation Program (PRP) is a core service of Community Wellness Outpatient Mental Health Center, designed to support individuals living with serious mental illness in achieving stability, independence, and improved quality of life. Our PRP provides structured, community-based support focused on developing life skills, managing symptoms, and promoting personal recovery goals. Through individualized service planning, case management, health home coordination, and peer support, the PRP helps clients navigate housing, employment, education, and health care access. Services are person-centered, trauma-informed, and culturally responsive, with an emphasis on whole-person care and long-term wellness. The program serves both youth and adults, working in close collaboration with clinical providers, families, and community partners. COMPANY PHONE NUMBER: HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 478-4304 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Direct Support Professional (DSP) in the Psychiatric Rehabilitation Program (PRP) is responsible for supporting individuals with serious mental illness and/or co-occurring disorders in achieving greater independence and community integration. The DSP helps clients build daily living skills, access resources, follow through on treatment goals, and develop coping strategies that support their wellness and recovery. Services may be provided in the community, in the clients home, or at a designated program site and must align with the client's individualized rehabilitation plan.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide skill-building and rehabilitation services in alignment with each clients Individualized Rehabilitation Plan (IRP), as scheduled by the Scheduling Department and in response to client needs.Assist clients in developing and practicing activities of daily living (ADLs), including cooking, cleaning, personal hygiene, transportation, budgeting, and other life skills that promote independence.Support clients in navigating community systems, such as public transportation, benefits enrollment offices, housing resources, and medical or behavioral health appointments.Deliver services in accordance with PRP scheduling protocols, client availability, and the goals outlined in the IRP.Promote client independence, self-advocacy, and recovery-oriented practices through every interaction.Submit accurate and client-centered daily progress notes in the electronic health record (EHR) that reflect the nature and outcome of each session.Complete all session documentation in real time or no later than the end of each shift.Follow all documentation standards and use the appropriate service codes for PRP sessions:Use H2016 with Place of Service (POS) code 15 for off-site sessions (minimum of 15 minutes)Use H2016 with POS code 52 for on-site sessions (minimum of 60 minutes)Use modifier U2 for services provided to minor clientsUse modifier U3 for services provided to adult clientsMaintain minimum service delivery requirements:At least 3 sessions per month for minor clientsAt least 6 sessions per month for adult clientsRender services in accordance with the assigned schedule provided by the Scheduling Department and remain responsive to emerging client needs requiring additional or flexible support. UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to client needs or crises as they arise during scheduled service hoursParticipate in interdisciplinary team meetings, trainings, or supervision as requiredAssist clients in accessing urgent care, legal, or housing-related services during emergenciesSupport program engagement efforts, including wellness groups, events, or outreachReport concerns about client safety, housing conditions, or behavioral changes promptly to supervisorsUphold confidentiality, dignity, and trauma-informed service delivery in all interactions; Collaborating with each assigned clients assigned mental h

Job Description:\n\nSalary: $25.00 - $15.00 per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Certified Peer Recovery Specialist position includes responsibilities that span across the following three affiliated organizations, all under shared leadership: FOCUS #1 Lighthouse Behavioral Health Center FOCUS #2 Community Wellness Psychiatric Rehabilitation Program FOCUS #3 HOLBROCK ESTATES AT 1638 RUXTON AVENUE, LLC You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of all three companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as an up to 40-hour per week position, with approximately 16 of the total weekly hours allocated to Lighthouse Behavioral Health Center, 16 of the total weekly hours allocated to Community Wellness Psychiatric Rehabilitation Program and 8 of the total weekly hours allocated to HolBrock Estates Supportive Housing Programs. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.DISCLAIMERS: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. Client Service Location Expectations: This position is based on-site at the supportive housing program located at 1638 Ruxton Avenue, Baltimore, MD 21216. All services are to be delivered in person at this location. The staff member is expected to be present on-site during scheduled shifts, provide support within the residence, and ensure documentation and responsibilities are completed in alignment with program protocols. Remote work or off-site service delivery is not applicable for this role. Caseload Makeup: The assigned caseload for this position consists of twelve (8) Category A clients who reside in the community and may be serviced at 3310 Eastern Avenue, Baltimore, MD, throughout the community, or in the community meeting room of 1638 Ruxton Avenue location. DIVISION: Operations CLASSIFICATION: This is a full-time, W-2 employee position totaling 40 hours per week, with hours allocated across three affiliated organizations as follows:HOLBROCK ESTATES AT 1638 RUXTON AVENUE, LLC:Part-time, W-2 employee approximately 8 hours per week (20% of total weekly hours)Community Wellness Psychiatric Rehabilitation Program (CWPRP):Part-time, W-2 employee approximately 16 hours per week (40% of total weekly hours)Lighthouse Behavioral Health Center (LHBHC):Part-time, W-2 employee approximately 16 hours per week (40% of total weekly hours) While each assignment is classified as part-time under its respective entity, the combined total constitutes a full-time, 40-hour per week role across the organization network. This structure ensures shared staffing efficiency and cross-program collaboration in alignment with operational and regulatory needs. WORK SCHEDULE: Every Monday, Wednesday and Fridays of each week from 8:00 AM to 5:00 PM each day.COMPENSATION RANGE:Compensation for this position ranges from $25.00 to $15.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: 5% of the time. There is no additional compensation for travel.GENERAL DUTIES AND RESPONSIBILITIES:Assist supervisor with work-related requests.Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.Support the maintenance of a safe environment by participating in training and drills as requested.Maintain confidentiality of records relating to clients treatment.Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery. PHYSICAL DEMANDS:Frequent lifting, bending, walking, and standingAbility to lift up to 40 lbs and assist with resident transfersUse of PPE and participation in resident lifting or repositioning WORKING CONDITIONS:Licensed assisted living home environmentClose interaction with residents experiencing physical or cognitive declineHigh-contact, hands-on caregiving role with regulated standards and documentation FOCUS #1:CLASSIFICATION: Part-time, W-2 employee approximately 16 hours per week (40% of total weekly hours)ACCOUNTABLE TO: Registered Peer Supervisor/Operations Manager 3ACCOUNTABLE FOR: Providing peer-based support that promotes recovery, wellness, and empowerment, documenting services accurately, and modeling recovery principles in alignment with ethical standards and program goals.ALTERNATE TITLE(S): Certified Peer Recovery Specialist COMPANY: Lighthouse Behavioral Health Center Lighthouse Behavioral Health Center is a community-based mental health organization dedicated to empowering individuals and families through accessible, compassionate, and evidence-based behavioral health services. We specialize in providing person-centered care for children, adolescents, and adults facing emotional, behavioral, and substance use challenges. Our programs include outpatient therapy, psychiatric care, intensive in-home services, case management, and substance use treatment, including Medication Assisted Treatment (MAT). At Lighthouse, we believe in the power of integrated care, clinical excellence, and cultural humility to support long-term wellness and recovery. Guided by our mission to serve with empathy and integrity, we are proud to walk alongside our clients on their path to healing and stability. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 400-6206 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (667) 400-6206 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Certified Peer Recovery Specialist (CPRS) uses their lived experience in recovery to provide support, mentorship, and hope to individuals navigating substance use, mental health, or co-occurring challenges. The CPRS builds authentic, trust-based relationships with clients, assists them in developing recovery plans, connects them to community resources, and promotes wellness, empowerment, and self-advocacy. This role complements clinical services by offering recovery-oriented, person-centered support grounded in mutual respect and shared experience.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide one-on-one peer support services to individuals in recovery from mental health, substance use, or co-occurring disorders. Document the session in the electronic health record and code these sessions as H0038.Facilitate or co-facilitate recovery groups, wellness activities, or peer-led workshops. Document the session in electronic health record and code these sessions as H0024.Assist individuals with goal setting, recovery planning, and identifying personal strengthsAccompany clients to appointments, support meetings, or community service connections as neededPromote hope, empowerment, and resiliency through shared lived experienceSupport clients in navigating systems such as housing, employment, legal, or entitlementsHelp individuals develop healthy coping strategies, self-advocacy skills, and support networksParticipate in team meetings, staff supervision, and interdisciplinary coordinationModel wellness and self-care and maintain healthy professional boundaries UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to participant needs or crises as they arise during the shiftSupport resident engagement, community-building, and peer accountabilityCover or assist with group facilitation in the absence of a clinician or staff leadParticipate in training, continuing education, and peer support developmentAssist with program events, outings, or wellness initiativesContribute to recovery-oriented environment by sharing inspirational messages, resources, or wellness toolsMaintain confidentiality and adhere to ethical guidelines and the Maryland Code of Ethics for Peer Recovery Specialists COMPETENCIES AND SKILLS:Strong ability to connect with individuals through empathy, respect, and lived experienceKnowledge of recovery pathways and peer support values (e.g., WRAP, SMART Recovery, 12-step)Excellent active listening and communication skillsAbility to model recovery principles and maintain wellness in the workplaceFamiliarity with trauma-informed care and person-centered service deliveryBasic proficiency with electronic documentation systems or willingness to learnAbility to work independently and collaboratively in diverse team settingsReliable, trustworthy, and committed to ethical peer practice LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:High school diploma or GED requiredMust possess a valid Maryland Certified Peer Recovery Specialist (CPRS) credentialMust have personal lived experience with recovery from substance use and/or mental health challengesMinimum 1 year of sustained recovery strongly preferredMust pass background check and complete all required onboardingValid drivers license and reliable transportation preferred (especially for community-based roles)CPR/First Aid certification or ability to obtain within 30 days of hire FOCUS #2:CLASSIFICATION: Part-time, W-2 employee approximately 16 hours per week (40% of total weekly hours)ACCOUNTABLE TO: Psychiatric Rehabilitation Specialist (Operations Manager 3)ACCOUNTABLE FOR: Delivering skill-building and community support services in accordance with individualized rehabilitation plans, promoting client independence, and maintaining timely and accurate documentation of services provided. ALTERNATE TITLE(S): Direct Support Professional, PRP Worker, Direct Support Worker COMPANY WEBSITE: COMPANY: Community Wellness Psychiatric Rehabilitation Program The Community Wellness Psychiatric Rehabilitation Program (PRP) is a core service of Community Wellness Outpatient Mental Health Center, designed to support individuals living with serious mental illness in achieving stability, independence, and improved quality of life. Our PRP provides structured, community-based support focused on developing life skills, managing symptoms, and promoting personal recovery goals. Through individualized service planning, case management, health home coordination, and peer support, the PRP helps clients navigate housing, employment, education, and health care access. Services are person-centered, trauma-informed, and culturally responsive, with an emphasis on whole-person care and long-term wellness. The program serves both youth and adults, working in close collaboration with clinical providers, families, and community partners. COMPANY PHONE NUMBER: (443) 478-4304 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 478-4304 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Direct Support Professional (DSP) in the Psychiatric Rehabilitation Program (PRP) is responsible for supporting individuals with serious mental illness and/or co-occurring disorders in achieving greater independence and community integration. The DSP helps clients build daily living skills, access resources, follow through on treatment goals, and develop coping strategies that support their wellness and recovery. Services may be provided in the community, in the clients home, or at a designated program site and must align with the client's individualized rehabilitation plan.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide skill-building and rehabilitation services in alignment with each clients Individualized Rehabilitation Plan (IRP), as scheduled by the Scheduling Department and in response to client needs.Assist clients in developing and practicing activities of daily living (ADLs), including cooking, cleaning, personal hygiene, transportation, budgeting, and other life skills that promote independence.Support clients in navigating community systems, such as public transportation, benefits enrollment offices, housing resources, and medical or behavioral health appointments.Deliver services in accordance with PRP scheduling protocols, client availability, and the goals outlined in the IRP.Promote client independence, self-advocacy, and recovery-oriented practices through every interaction.Submit accurate and client-centered daily progress notes in the electronic health record (EHR) that reflect the nature and outcome of each session.Complete all session documentation in real time or no later than the end of each shift.Follow all documentation standards and use the appropriate service codes for PRP sessions:Use H2016 with Place of Service (POS) code 15 for off-site sessions (minimum of 15 minutes)Use H2016 with POS code 52 for on-site sessions (minimum of 60 minutes)Use modifier U2 for services provided to minor clientsUse modifier U3 for services provided to adult clientsMaintain minimum service delivery requirements:At least 3 sessions per month for minor clientsAt least 6 sessions per month for adult clientsRender services in accordance with the assigned schedule provided by the Scheduling Department and remain responsive to emerging client needs requiring additional or flexible support. UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to client needs or crises as they arise during scheduled service hoursParticipate in interdisciplinary team meetings, trainings, or supervision as requiredAssist clients in accessing urgent care, legal, or housing-related services during emergenciesSupport program engagement efforts, including wellness groups, events, or outreachReport concerns about client safety, housing conditions, or behavioral changes promptly to supervisorsUphold confidentiality, dignity, and trauma-informed service delivery in all interactions; Collaborating with each assigned clients assigned mental

Job Description:\n\nSalary: $25.00 - $15.00 per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Certified Peer Recovery Specialist position includes responsibilities that span across the following three affiliated organizations, all under shared leadership: FOCUS #1 Lighthouse Behavioral Health Center, LLC FOCUS #2 Community Wellness Psychiatric Rehabilitation Program FOCUS #3Lighthouse Behavioral Health Center at 1723 Gwynns Falls Parkway, LLC You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of all two companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as an up to 16-hour per week position, with approximately 5.33 of the total weekly hours allocated to Lighthouse Behavioral Health Center, with approximately 5.33 of total weekly hours allocated to Community Wellness Psychiatric Rehabilitation Program and 5.33 of the total weekly hours allocated to Lighthouse Behavioral Health Center at 1723 Gwynns Falls Parkway, LLC. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.DISCLAIMERS: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. Client Service Location Expectations: This position is based on-site at the supportive housing program located at 1723 Gwynns Falls Parkway, Baltimore, MD 21217. All services are to be delivered in person at this location. The staff member is expected to be present on-site during scheduled shifts, provide support within the residence, and ensure documentation and responsibilities are completed in alignment with program protocols. Remote work or off-site service delivery is not applicable for this role. Caseload Makeup: The assigned caseload for this position consists of eighteen (18) Category A clients who reside in the community and may be serviced at 3310 Eastern Avenue, Baltimore, MD, throughout the community, or in the community meeting room of 1723 Gwynns Falls Parkway location. DIVISION: Operations CLASSIFICATION: This is a full-time, W-2 employee position totaling 16 hours per week, with hours allocated across two affiliated organizations as follows:Lighthouse Behavioral Health Center, LLC:Part-time, W-2 employee approximately 5.33 hours per week (33.33% of total weekly hours)Community Wellness Psychiatric Rehabilitation Program (CWPRP):Part-time, W-2 employee approximately 5.33 hours per week (33.33% of total weekly hours)Lighthouse Behavioral Health Center at 1723 Gwynns Falls Parkway, LLC:Part-time, W-2 employee approximately 5.33 hours per week (33.33% of total weekly hours) While each assignment is classified as part-time under its respective entity, the combined total constitutes a full-time, 16-hour per week role across the organization network. This structure ensures shared staffing efficiency and cross-program collaboration in alignment with operational and regulatory needs. WORK SCHEDULE: Every Saturday and Sunday of each week from 8:00 AM to 5:00 PM each day.COMPENSATION RANGE:Compensation for this position ranges from $25.00 to $15.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: 5% of the time. There is no additional compensation for travel.GENERAL DUTIES AND RESPONSIBILITIES:Assist supervisor with work-related requests.Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.Support the maintenance of a safe environment by participating in training and drills as requested.Maintain confidentiality of records relating to clients treatment.Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery. PHYSICAL DEMANDS:Frequent standing, walking, and observation during shiftLifting or assisting residents (up to 40 lbs), including during transfers or emergenciesUse of PPE and documentation systems WORKING CONDITIONS:Licensed residential behavioral health facilityHigh interaction with residents who may experience mental health or substance use crisesMulti-disciplinary, compliance-driven, peer-supported environment FOCUS #1:CLASSIFICATION: Part-time, W-2 employee approximately 5.33 hours per week (33.33% of total weekly hours)ACCOUNTABLE TO: Registered Peer Supervisor / Operations Manager 3ACCOUNTABLE FOR: Providing peer-based support that promotes recovery, wellness, and empowerment, documenting services accurately, and modeling recovery principles in alignment with ethical standards and program goals.ALTERNATE TITLE(S): Certified Peer Recovery SpecialistLighthouse Behavioral Health Center is a community-based mental health organization dedicated to empowering individuals and families through accessible, compassionate, and evidence-based behavioral health services. We specialize in providing person-centered care for children, adolescents, and adults facing emotional, behavioral, and substance use challenges. COMPANY WEBSITE: HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (667) 400-6206 EXT 10 SUMMARY OF POSITION RESPONSIBILITIES:The Certified Peer Recovery Specialist (CPRS) uses their lived experience in recovery to provide support, mentorship, and hope to individuals navigating substance use, mental health, or co-occurring challenges. The CPRS builds authentic, trust-based relationships with clients, assists them in developing recovery plans, connects them to community resources, and promotes wellness, empowerment, and self-advocacy. This role complements clinical services by offering recovery-oriented, person-centered support grounded in mutual respect and shared experience.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide one-on-one peer support services to individuals in recovery from mental health, substance use, or co-occurring disorders. Document the session in the electronic health record and code these sessions as H0038.Facilitate or co-facilitate recovery groups, wellness activities, or peer-led workshops. Document the session in electronic health record and code these sessions as H0024.Assist individuals with goal setting, recovery planning, and identifying personal strengthsAccompany clients to appointments, support meetings, or community service connections as neededPromote hope, empowerment, and resiliency through shared lived experienceSupport clients in navigating systems such as housing, employment, legal, or entitlementsHelp individuals develop healthy coping strategies, self-advocacy skills, and support networksParticipate in team meetings, staff supervision, and interdisciplinary coordinationModel wellness and self-care and maintain healthy professional boundaries UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to participant needs or crises as they arise during the shiftSupport resident engagement, community-building, and peer accountabilityCover or assist with group facilitation in the absence of a clinician or staff leadParticipate in training, continuing education, and peer support developmentAssist with program events, outings, or wellness initiativesContribute to recovery-oriented environment by sharing inspirational messages, resources, or wellness toolsMaintain confidentiality and adhere to ethical guidelines and the Maryland Code of Ethics for Peer Recovery Specialists COMPETENCIES AND SKILLS:Strong ability to connect with individuals through empathy, respect, and lived experienceKnowledge of recovery pathways and peer support values (e.g., WRAP, SMART Recovery, 12-step)Excellent active listening and communication skillsAbility to model recovery principles and maintain wellness in the workplaceFamiliarity with trauma-informed care and person-centered service deliveryBasic proficiency with electronic documentation systems or willingness to learnAbility to work independently and collaboratively in diverse team settingsReliable, trustworthy, and committed to ethical peer practice LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:High school diploma or GED requiredMust possess a valid Maryland Certified Peer Recovery Specialist (CPRS) credentialMust have personal lived experience with recovery from substance use and/or mental health challengesMinimum 1 year of sustained recovery strongly preferredMust pass background check and complete all required onboardingValid drivers license and reliable transportation preferred (especially for community-based roles)CPR/First Aid certification or ability to obtain within 30 days of hire FOCUS #2:CLASSIFICATION: Part-time, W-2 employee approximately 5.33 hours per week (33.33% of total weekly hours)ACCOUNTABLE TO: Operations Manager 3ACCOUNTABLE FOR: Delivering skill-building and community support services in accordance with individualized rehabilitation plans, promoting client independence, and maintaining timely and accurate documentation of services provided. ALTERNATE TITLE(S): Direct Support Professional COMPANY WEBSITE: COMPANY: Community Wellness Psychiatric Rehabilitation Program The Community Wellness Psychiatric Rehabilitation Program (PRP) is a core service of Community Wellness Outpatient Mental Health Center, designed to support individuals living with serious mental illness in achieving stability, independence, and improved quality of life. Our PRP provides structured, community-based support focused on developing life skills, managing symptoms, and promoting personal recovery goals. Through individualized service planning, case management, health home coordination, and peer support, the PRP helps clients navigate housing, employment, education, and health care access. Services are person-centered, trauma-informed, and culturally responsive, with an emphasis on whole-person care and long-term wellness. The program serves both youth and adults, working in close collaboration with clinical providers, families, and community partners. COMPANY PHONE NUMBER: (443) 478-4304 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 478-4304 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Direct Support Professional (DSP) in the Psychiatric Rehabilitation Program (PRP) is responsible for supporting individuals with serious mental illness and/or co-occurring disorders in achieving greater independence and community integration. The DSP helps clients build daily living skills, access resources, follow through on treatment goals, and develop coping strategies that support their wellness and recovery. Services may be provided in the community, in the clients home, or at a designated program site and must align with the client's individualized rehabilitation plan.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide skill-building and rehabilitation services in alignment with each clients Individualized Rehabilitation Plan (IRP), as scheduled by the Scheduling Department and in response to client needs.Assist clients in developing and practicing activities of daily living (ADLs), including cooking, cleaning, personal hygiene, transportation, budgeting, and other life skills that promote independence.Support clients in navigating community systems, such as public transportation, benefits enrollment offices, housing resources, and medical or behavioral health appointments.Deliver services in accordance with PRP scheduling protocols, client availability, and the goals outlined in the IRP.Promote client independence, self-advocacy, and recovery-oriented practices through every interaction.Submit accurate and client-centered daily progress notes in the electronic health record (EHR) that reflect the nature and outcome of each session.Complete all session documentation in real time or no later than the end of each shift.Follow all documentation standards and use the appropriate service codes for PRP sessions:Use H2016 with Place of Service (POS) code 15 for off-site sessions (minimum of 15 minutes)Use H2016 with POS code 52 for on-site sessions (minimum of 60 minutes)Use modifier U2 for services provided to minor clientsUse modifier U3 for services provided to adult clientsMaintain minimum service delivery requirements:At least 3 sessions per month for minor clientsAt least 6 sessions per month for adult clientsRender services in accordance with the assigned schedule provided by the Scheduling Department and remain responsive to emerging client needs requiring additional or flexible support. UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to client needs or crises as they arise during scheduled service hoursParticipate in interdisciplinary team meetings, trainings, or supervision as requiredAssist clients in accessing urgent care, legal, or housing-related services during emergenciesSupport program engagement efforts, including wellness groups, events, or outreachReport concerns about client safety, housing conditions, or behavioral changes promptly to supervisorsUphold confidentiality, dignity, and trauma-informed service delivery in all interactions; Collaborating with each assigned clients assigned mental health counselor and assigned registered nurse case manager for each client weekly and enter a collaboration note in the clients electronic health record COMPETENCIES AND SKILLS:Strong interpersonal and communication skillsAbility to engage individuals with mental health needs in respectful, empowering waysBasic understanding of psychiatric rehabilitation principlesCultural competence and the ability to work with diverse populationsDependability, reliability, and organizational skillsAbility to document services clearly and accurately in an electron

Job Description:\n\nSalary: $25.00 - $15.00 per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Certified Peer Recovery Specialist position includes responsibilities that span across the following three affiliated organizations, all under shared leadership: FOCUS #1 Lighthouse Behavioral Health Center FOCUS #2 Community Wellness Psychiatric Rehabilitation Program FOCUS #3 HOLBROCK ESTATES AT 3021 GARRISON BOULEVARD, LLC You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of all three companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as an up to 40-hour per week position, with approximately 16 of the total weekly hours allocated to Lighthouse Behavioral Health Center, 16 of the total weekly hours allocated to Community Wellness Psychiatric Rehabilitation Program and 8 of the total weekly hours allocated to HolBrock Estates Supportive Housing Programs. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.DISCLAIMERS: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. Client Service Location Expectations: This position is based on-site at the supportive housing program located at 3021 Garrison Boulevard, Baltimore, MD 21216. All services are to be delivered in person at this location. The staff member is expected to be present on-site during scheduled shifts, provide support within the residence, and ensure documentation and responsibilities are completed in alignment with program protocols. Remote work or off-site service delivery is not applicable for this role. Caseload Makeup: The assigned caseload for this position consists of twelve (14) Category A clients who reside in the community and may be serviced at 3310 Eastern Avenue, Baltimore, MD, throughout the community, or in the community meeting room of 3021 Garrison Boulevard location. DIVISION: Operations CLASSIFICATION: This is a full-time, W-2 employee position totaling 16 hours per week, with hours allocated across three affiliated organizations as follows:HOLBROCK ESTATES AT 3021 GARRISON BOULEVARD, LLC :Part-time, W-2 employee approximately 5.33 hours per week (33% of total weekly hours)Community Wellness Psychiatric Rehabilitation Program (CWPRP):Part-time, W-2 employee approximately 5.33 hours per week (33% of total weekly hours)Lighthouse Behavioral Health Center (LHBHC):Part-time, W-2 employee approximately 5.33 hours per week (33% of total weekly hours) While each assignment is classified as part-time under its respective entity, the combined total constitutes a full-time, 40-hour per week role across the organization network. This structure ensures shared staffing efficiency and cross-program collaboration in alignment with operational and regulatory needs. WORK SCHEDULE: Saturday and Sunday from 8:00 AM to 5:00 PM each day COMPENSATION RANGE:Compensation for this position ranges from $25.00 to $15.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: 5% of the time. There is no additional compensation for travel.GENERAL DUTIES AND RESPONSIBILITIES:Assist supervisor with work-related requests.Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.Support the maintenance of a safe environment by participating in training and drills as requested.Maintain confidentiality of records relating to clients treatment.Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery. PHYSICAL DEMANDS:Frequent lifting, bending, walking, and standingAbility to lift up to 40 lbs and assist with resident transfersUse of PPE and participation in resident lifting or repositioning WORKING CONDITIONS:Licensed assisted living home environmentClose interaction with residents experiencing physical or cognitive declineHigh-contact, hands-on caregiving role with regulated standards and documentation FOCUS #1:CLASSIFICATION: Part-time, W-2 employee approximately 16 hours per week (40% of total weekly hours)ACCOUNTABLE TO: Registered Peer Supervisor / Operations Manager 5ACCOUNTABLE FOR: Providing peer-based support that promotes recovery, wellness, and empowerment, documenting services accurately, and modeling recovery principles in alignment with ethical standards and program goals.ALTERNATE TITLE(S): Certified Peer Recovery Specialist COMPANY: Lighthouse Behavioral Health Mental Health Center Lighthouse Behavioral Health Center is a community-based mental health organization dedicated to empowering individuals and families through accessible, compassionate, and evidence-based behavioral health services. We specialize in providing person-centered care for children, adolescents, and adults facing emotional, behavioral, and substance use challenges. Our programs include outpatient therapy, psychiatric care, intensive in-home services, case management, and substance use treatment, including Medication Assisted Treatment (MAT). At Lighthouse, we believe in the power of integrated care, clinical excellence, and cultural humility to support long-term wellness and recovery. Guided by our mission to serve with empathy and integrity, we are proud to walk alongside our clients on their path to healing and stability. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 400-6206 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (667) 400-6206 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Certified Peer Recovery Specialist (CPRS) uses their lived experience in recovery to provide support, mentorship, and hope to individuals navigating substance use, mental health, or co-occurring challenges. The CPRS builds authentic, trust-based relationships with clients, assists them in developing recovery plans, connects them to community resources, and promotes wellness, empowerment, and self-advocacy. This role complements clinical services by offering recovery-oriented, person-centered support grounded in mutual respect and shared experience.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide one-on-one peer support services to individuals in recovery from mental health, substance use, or co-occurring disorders. Document the session in the electronic health record and code these sessions as H0038.Facilitate or co-facilitate recovery groups, wellness activities, or peer-led workshops. Document the session in electronic health record and code these sessions as H0024.Assist individuals with goal setting, recovery planning, and identifying personal strengthsAccompany clients to appointments, support meetings, or community service connections as neededPromote hope, empowerment, and resiliency through shared lived experienceSupport clients in navigating systems such as housing, employment, legal, or entitlementsHelp individuals develop healthy coping strategies, self-advocacy skills, and support networksParticipate in team meetings, staff supervision, and interdisciplinary coordinationModel wellness and self-care and maintain healthy professional boundaries UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to participant needs or crises as they arise during the shiftSupport resident engagement, community-building, and peer accountabilityCover or assist with group facilitation in the absence of a clinician or staff leadParticipate in training, continuing education, and peer support developmentAssist with program events, outings, or wellness initiativesContribute to recovery-oriented environment by sharing inspirational messages, resources, or wellness toolsMaintain confidentiality and adhere to ethical guidelines and the Maryland Code of Ethics for Peer Recovery Specialists COMPETENCIES AND SKILLS:Strong ability to connect with individuals through empathy, respect, and lived experienceKnowledge of recovery pathways and peer support values (e.g., WRAP, SMART Recovery, 12-step)Excellent active listening and communication skillsAbility to model recovery principles and maintain wellness in the workplaceFamiliarity with trauma-informed care and person-centered service deliveryBasic proficiency with electronic documentation systems or willingness to learnAbility to work independently and collaboratively in diverse team settingsReliable, trustworthy, and committed to ethical peer practice LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:High school diploma or GED requiredMust possess a valid Maryland Certified Peer Recovery Specialist (CPRS) credentialMust have personal lived experience with recovery from substance use and/or mental health challengesMinimum 1 year of sustained recovery strongly preferredMust pass background check and complete all required onboardingValid drivers license and reliable transportation preferred (especially for community-based roles)CPR/First Aid certification or ability to obtain within 30 days of hire FOCUS #2:CLASSIFICATION: Part-time, W-2 employee approximately 16 hours per week (40% of total weekly hours)ACCOUNTABLE TO: Psychiatric Rehabilitation Specialist (Operations Manager 5)ACCOUNTABLE FOR: Delivering skill-building and community support services in accordance with individualized rehabilitation plans, promoting client independence, and maintaining timely and accurate documentation of services provided. ALTERNATE TITLE(S): Direct Support Professional, PRP Worker, Direct Support Worker COMPANY WEBSITE: COMPANY: Community Wellness Psychiatric Rehabilitation Program The Community Wellness Psychiatric Rehabilitation Program (PRP) is a core service of Community Wellness Outpatient Mental Health Center, designed to support individuals living with serious mental illness in achieving stability, independence, and improved quality of life. Our PRP provides structured, community-based support focused on developing life skills, managing symptoms, and promoting personal recovery goals. Through individualized service planning, case management, health home coordination, and peer support, the PRP helps clients navigate housing, employment, education, and health care access. Services are person-centered, trauma-informed, and culturally responsive, with an emphasis on whole-person care and long-term wellness. The program serves both youth and adults, working in close collaboration with clinical providers, families, and community partners. COMPANY PHONE NUMBER: (443) 478-4304 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 478-4304 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Direct Support Professional (DSP) in the Psychiatric Rehabilitation Program (PRP) is responsible for supporting individuals with serious mental illness and/or co-occurring disorders in achieving greater independence and community integration. The DSP helps clients build daily living skills, access resources, follow through on treatment goals, and develop coping strategies that support their wellness and recovery. Services may be provided in the community, in the clients home, or at a designated program site and must align with the client's individualized rehabilitation plan.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide skill-building and rehabilitation services in alignment with each clients Individualized Rehabilitation Plan (IRP), as scheduled by the Scheduling Department and in response to client needs.Assist clients in developing and practicing activities of daily living (ADLs), including cooking, cleaning, personal hygiene, transportation, budgeting, and other life skills that promote independence.Support clients in navigating community systems, such as public transportation, benefits enrollment offices, housing resources, and medical or behavioral health appointments.Deliver services in accordance with PRP scheduling protocols, client availability, and the goals outlined in the IRP.Promote client independence, self-advocacy, and recovery-oriented practices through every interaction.Submit accurate and client-centered daily progress notes in the electronic health record (EHR) that reflect the nature and outcome of each session.Complete all session documentation in real time or no later than the end of each shift.Follow all documentation standards and use the appropriate service codes for PRP sessions:Use H2016 with Place of Service (POS) code 15 for off-site sessions (minimum of 15 minutes)Use H2016 with POS code 52 for on-site sessions (minimum of 60 minutes)Use modifier U2 for services provided to minor clientsUse modifier U3 for services provided to adult clientsMaintain minimum service delivery requirements:At least 3 sessions per month for minor clientsAt least 6 sessions per month for adult clientsRender services in accordance with the assigned schedule provided by the Scheduling Department and remain responsive to emerging client needs requiring additional or flexible support. UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to client needs or crises as they arise during scheduled service hoursParticipate in interdisciplinary team meetings, trainings, or supervision as requiredAssist clients in accessing urgent care, legal, or housing-related services during emergenciesSupport program engagement efforts, including wellness groups, events, or outreachReport concerns about client safety, housing conditions, or behavioral changes promptly to supervisorsUphold confidentiality, dignity, and trauma-informed service delivery in all interactions; Collaborating with each assigned clients assi

Job Description:\n\nSalary: $25.00 - $15.00 per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Certified Peer Recovery Specialist position includes responsibilities that span across the following three affiliated organizations, all under shared leadership: FOCUS #1 Lighthouse Behavioral Health Center, LLC FOCUS #2 Community Wellness Psychiatric Rehabilitation Program FOCUS #3Lighthouse Behavioral Health Center at 1723 Gwynns Falls Parkway, LLC You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of all two companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as an up to 24-hour per week position, with approximately 8 of the total weekly hours allocated to Lighthouse Behavioral Health Center, with approximately 8 of total weekly hours allocated to Community Wellness Psychiatric Rehabilitation Program and 8 of the total weekly hours allocated to Lighthouse Behavioral Health Center at 1723 Gwynns Falls Parkway, LLC. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.DISCLAIMERS: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. Client Service Location Expectations: This position is based on-site at the supportive housing program located at 1723 Gwynns Falls Parkway, Baltimore, MD 21217. All services are to be delivered in person at this location. The staff member is expected to be present on-site during scheduled shifts, provide support within the residence, and ensure documentation and responsibilities are completed in alignment with program protocols. Remote work or off-site service delivery is not applicable for this role. Caseload Makeup: The assigned caseload for this position consists of eighteen (18) Category A clients who reside in the community and may be serviced at 3310 Eastern Avenue, Baltimore, MD, throughout the community, or in the community meeting room of 1723 Gwynns Falls Parkway location. DIVISION: Operations CLASSIFICATION: This is a full-time, W-2 employee position totaling 16 hours per week, with hours allocated across two affiliated organizations as follows:Lighthouse Behavioral Health Center, LLC:Part-time, W-2 employee approximately 8 hours per week (33.33% of total weekly hours)Community Wellness Psychiatric Rehabilitation Program (CWPRP):Part-time, W-2 employee approximately 8 hours per week (33.33% of total weekly hours)Lighthouse Behavioral Health Center at 1723 Gwynns Falls Parkway, LLC:Part-time, W-2 employee approximately 8 hours per week (33.33% of total weekly hours) While each assignment is classified as part-time under its respective entity, the combined total constitutes a full-time, 16-hour per week role across the organization network. This structure ensures shared staffing efficiency and cross-program collaboration in alignment with operational and regulatory needs. WORK SCHEDULE: Every Monday, Wednesday and Fridays of each week from 8:00 AM to 5:00 PM each day.COMPENSATION RANGE:Compensation for this position ranges from $25.00 to $15.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: 5% of the time. There is no additional compensation for travel.GENERAL DUTIES AND RESPONSIBILITIES:Assist supervisor with work-related requests.Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.Support the maintenance of a safe environment by participating in training and drills as requested.Maintain confidentiality of records relating to clients treatment.Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery. PHYSICAL DEMANDS:Frequent standing, walking, and observation during shiftLifting or assisting residents (up to 40 lbs), including during transfers or emergenciesUse of PPE and documentation systems WORKING CONDITIONS:Licensed residential behavioral health facilityHigh interaction with residents who may experience mental health or substance use crisesMulti-disciplinary, compliance-driven, peer-supported environmentFOCUS #1:CLASSIFICATION: Part-time, W-2 employee approximately 8hours per week (33.33% of total weekly hours)ACCOUNTABLE TO: Registered Peer Supervisor / Operations Manager 3ACCOUNTABLE FOR: Providing peer-based support that promotes recovery, wellness, and empowerment, documenting services accurately, and modeling recovery principles in alignment with ethical standards and program goals.ALTERNATE TITLE(S): Certified Peer Recovery Specialist Lighthouse Behavioral Health Center is a community-based mental health organization dedicated to empowering individuals and families through accessible, compassionate, and evidence-based behavioral health services. We specialize in providing person-centered care for children, adolescents, and adults facing emotional, behavioral, and substance use challenges. COMPANY WEBSITE: HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (667) 400-6206 EXT 10 SUMMARY OF POSITION RESPONSIBILITIES:The Certified Peer Recovery Specialist (CPRS) uses their lived experience in recovery to provide support, mentorship, and hope to individuals navigating substance use, mental health, or co-occurring challenges. The CPRS builds authentic, trust-based relationships with clients, assists them in developing recovery plans, connects them to community resources, and promotes wellness, empowerment, and self-advocacy. This role complements clinical services by offering recovery-oriented, person-centered support grounded in mutual respect and shared experience.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide one-on-one peer support services to individuals in recovery from mental health, substance use, or co-occurring disorders. Document the session in the electronic health record and code these sessions as H0038.Facilitate or co-facilitate recovery groups, wellness activities, or peer-led workshops. Document the session in electronic health record and code these sessions as H0024.Assist individuals with goal setting, recovery planning, and identifying personal strengthsAccompany clients to appointments, support meetings, or community service connections as neededPromote hope, empowerment, and resiliency through shared lived experienceSupport clients in navigating systems such as housing, employment, legal, or entitlementsHelp individuals develop healthy coping strategies, self-advocacy skills, and support networksParticipate in team meetings, staff supervision, and interdisciplinary coordinationModel wellness and self-care and maintain healthy professional boundaries UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to participant needs or crises as they arise during the shiftSupport resident engagement, community-building, and peer accountabilityCover or assist with group facilitation in the absence of a clinician or staff leadParticipate in training, continuing education, and peer support developmentAssist with program events, outings, or wellness initiativesContribute to recovery-oriented environment by sharing inspirational messages, resources, or wellness toolsMaintain confidentiality and adhere to ethical guidelines and the Maryland Code of Ethics for Peer Recovery Specialists COMPETENCIES AND SKILLS:Strong ability to connect with individuals through empathy, respect, and lived experienceKnowledge of recovery pathways and peer support values (e.g., WRAP, SMART Recovery, 12-step)Excellent active listening and communication skillsAbility to model recovery principles and maintain wellness in the workplaceFamiliarity with trauma-informed care and person-centered service deliveryBasic proficiency with electronic documentation systems or willingness to learnAbility to work independently and collaboratively in diverse team settingsReliable, trustworthy, and committed to ethical peer practice LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:High school diploma or GED requiredMust possess a valid Maryland Certified Peer Recovery Specialist (CPRS) credentialMust have personal lived experience with recovery from substance use and/or mental health challengesMinimum 1 year of sustained recovery strongly preferredMust pass background check and complete all required onboardingValid drivers license and reliable transportation preferred (especially for community-based roles)CPR/First Aid certification or ability to obtain within 30 days of hire HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: COMPANY PHONE NUMBER: (667) 400-6206 Our programs include outpatient therapy, psychiatric care, intensive in-home services, case management, and substance use treatment, including Medication Assisted Treatment (MAT). At Lighthouse, we believe in the power of integrated care, clinical excellence, and cultural humility to support long-term wellness and recovery. Guided by our mission to serve with empathy and integrity, we are proud to walk alongside our clients on their path to healing and stability. FOCUS #2:CLASSIFICATION: Part-time, W-2 employee approximately 8 hours per week (33.33% of total weekly hours)ACCOUNTABLE TO: Operations Manager 3ACCOUNTABLE FOR: Delivering skill-building and community support services in accordance with individualized rehabilitation plans, promoting client independence, and maintaining timely and accurate documentation of services provided. ALTERNATE TITLE(S): Direct Support Professional COMPANY WEBSITE: COMPANY: Community Wellness Psychiatric Rehabilitation Program The Community Wellness Psychiatric Rehabilitation Program (PRP) is a core service of Community Wellness Outpatient Mental Health Center, designed to support individuals living with serious mental illness in achieving stability, independence, and improved quality of life. Our PRP provides structured, community-based support focused on developing life skills, managing symptoms, and promoting personal recovery goals. Through individualized service planning, case management, health home coordination, and peer support, the PRP helps clients navigate housing, employment, education, and health care access. Services are person-centered, trauma-informed, and culturally responsive, with an emphasis on whole-person care and long-term wellness. The program serves both youth and adults, working in close collaboration with clinical providers, families, and community partners. COMPANY PHONE NUMBER: (443) 478-4304 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 478-4304 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Direct Support Professional (DSP) in the Psychiatric Rehabilitation Program (PRP) is responsible for supporting individuals with serious mental illness and/or co-occurring disorders in achieving greater independence and community integration. The DSP helps clients build daily living skills, access resources, follow through on treatment goals, and develop coping strategies that support their wellness and recovery. Services may be provided in the community, in the clients home, or at a designated program site and must align with the client's individualized rehabilitation plan.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide skill-building and rehabilitation services in alignment with each clients Individualized Rehabilitation Plan (IRP), as scheduled by the Scheduling Department and in response to client needs.Assist clients in developing and practicing activities of daily living (ADLs), including cooking, cleaning, personal hygiene, transportation, budgeting, and other life skills that promote independence.Support clients in navigating community systems, such as public transportation, benefits enrollment offices, housing resources, and medical or behavioral health appointments.Deliver services in accordance with PRP scheduling protocols, client availability, and the goals outlined in the IRP.Promote client independence, self-advocacy, and recovery-oriented practices through every interaction.Submit accurate and client-centered daily progress notes in the electronic health record (EHR) that reflect the nature and outcome of each session.Complete all session documentation in real time or no later than the end of each shift.Follow all documentation standards and use the appropriate service codes for PRP sessions:Use H2016 with Place of Service (POS) code 15 for off-site sessions (minimum of 15 minutes)Use H2016 with POS code 52 for on-site sessions (minimum of 60 minutes)Use modifier U2 for services provided to minor clientsUse modifier U3 for services provided to adult clientsMaintain minimum service delivery requirements:At least 3 sessions per month for minor clientsAt least 6 sessions per month for adult clientsRender services in accordance with the assigned schedule provided by the Scheduling Department and remain responsive to emerging client needs requiring additional or flexible support. UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to client needs or crises as they arise during scheduled service hoursParticipate in interdisciplinary team meetings, trainings, or supervision as requiredAssist clients in accessing urgent care, legal, or housing-related services during emergenciesSupport program engagement efforts, including wellness groups, events, or outreachReport concerns about client safety, housing conditions, or behavioral changes promptly to supervisorsUphold confidentiality, dignity, and trauma-informed service delivery in all interactions; Collaborating with each assigned clients assigned mental

Job DescriptionBenefits/Perks • Competitive Compensation, • Great Work Environment Responsibilities • Examine each patient, take a detailed medical history, and chart everything medically important in their records, • Read test results, interpret data appropriately, and make diagnostic suggestions based on those results, • Explain to the patient test results and expected health outcomes, • Prescribe medication or therapy with a physician overseeing as part of a larger health plan, • Work closely with nurses, other Physician Assistants, and Physicians to formulate a full, comprehensive treatment planQualifications, • Valid state licensing required, • Excellent communication and interpersonal skills, • Experience with medical terminology, charting, and diagnostic tests, • Strong critical thinking and problem-solving skills

Job DescriptionCompany Description The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state’s future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System’s anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit . Job Description Overview Responsible for timely retrieval and processing of appropriate patient charts from patient care areas. Prepares charts for scanning and indexing. Performs quality review to ensure that all patient records and loose documents are scanned with the highest level of quality possible. Performs activities associated with the completion, registration, and timely filing of death certifications in accordance with state regulations. Acts in the capacity of other non-professional positions within the department when needed. Qualifications Principal Responsibilities and Tasks The following statements describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. • Performs chart preparation and scanning functions as outlined in the HIM Prep/Scan Guidelines., • Review images scanned for accuracy after initial scanning. Identifies documents that are of poor quality and rescans them as necessary. Ensures that all scanned documents are positioned correctly and adjust those that are not correct., • Performs indexing process with accuracy by ensuring documents are indexed to the correct patient contact serial number (CSN), and correct document location within the EMR. Assign each document to the correct document type and verify that bar-coded documents are correctly indexed. Identifies when it is appropriate to split and merge documents. Performs the splits and merges correctly. Appends and inserts pages/documents when and where appropriate, and according to UMMS indexing guidelines., • Reviews assigned electronic work lists daily and ensures timely processing of all work items on work lists., • Validate completion and submit death certificates in accordance with state regulations. When needed, facilitate the completion of the death certificate by the appropriate physician. Communicate with funeral homes and coordinate the release of remains., • Perform technical processing tasks to include Release of Information coverage., • Maintains expected productivity and quality standards. Completes and submits productivity reports on a weekly basis. Education and Experience • One year of previous experience in hospital medical record department or similar medical office setting with additional experience in quality analysis or similar position., • Two years performing document imaging in a hospital medical record department preferred. Additional Information Knowledge, Skills and Abilities Strong leadership, analytical and organizational skills; filing systems; ability to prioritize workloads; meet deadlines and work effectively under pressure; excellent customer service skills; general office procedures; ability to problem solve and work with minimal supervision; familiar with basic medical terminology; computer experience; typing ability; familiar with dictation/transcription systems; familiar with state requirement regarding birth certificate processing. Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at . All your information will be kept confidential according to EEO guidelines. Compensation: • Pay Range: $17-$22.47, • Other Compensation (if applicable):, • Review the 2025-2026 UMMS Benefits Guide

Job DescriptionCompany Description The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state’s future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System’s anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit . Job Description General Summary This role is considered the minimum role for all nurses who have greater than 12 months experience. Provides and coordinates independent care to patients within a clinical specialty as a fully effective and participative member of the multidisciplinary patient care services team. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Clinical Practice: • Provides independent care to unit specific patient population; serves as clinical resource for others, utilizes and integrates evidence into practice, functions effectively in roles specific to unit (such as arrest team for ICU, triage for ED, etc)., • Accountable to patients and families for the processes and outcomes of care during an episode of care., • Accountable to peers for the advancement of group practice on the unit, and to the nurse manager for the totality of work performance., • Serves as an effective primary coordinating nurse; collaborates with interdisciplinary team to plan and coordinate care addressing patient/family needs., • Assists in team development and evaluation of the Relationship-Based Care model; suggests methods for improvement. Participates in collection of data related to Relationship-Based Care outcomes (e.g. hand offs, medication safety, etc)., • Participates in implementation efforts addressing Nursing Sensitive Quality Indicators (NSQI)., • Participates and contributes to Performance Improvement, or Evidence Based Practice, or research at the unit level., • Supports charge nurse decisions; performs charge role for assigned shifts as needed. Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives. • Acts to correct observed risks to patient safety., • Reports adverse events and near misses to appropriate management authority., • Identifies possible risks in processes, procedures, devices and communicates the same to those in charge.Qualifications Education & Experience • Unencumbered license as a Registered Nurse in the state of Maryland, or a Nurse Compact License (NSL), • BSN preferred., • Two years recent (within the past 12 months) critical care nursing experience. Solid knowledge and clinical skills. (See attached Professional Self-assessment skills checklist), • Intensive Care (ICU), • Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), National Institute of Health Stroke Scale (NIHSS), • Neonatal Intensive Care (NICU), • Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), Neonatal Resuscitation Program (NRP), • Pediatric Intensive Care (PICU), • Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), • Trauma Intensive Care, • Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), National Institute of Health Stroke Scale (NIHSS), • Post Anesthesia Care (PACU), • Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), • Emergency Department (ED), • Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), National Institute of Health Stroke Scale (NIHSS), • Trauma Emergency Department (ED), • Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), National Institute of Health Stroke Scale (NIHSS), • Pediatric Emergency Department, • Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), • Interventional Radiology (IR), • Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), • Cath Lab, • Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS, • National Institute of Health Stroke Scale (NIHSS) (Preferred), • Transplant Unit Knowledge, Skills & Abilities • Responsible for maintaining competencies required for the patient care setting; focus on advancing own professional development, • Ability to practice and adhere to the guidelines specified in the UMMC Role of the Professional Nurse Job Charter/Description., • Demonstrates highly effective interpersonal, verbal and written communication skills., • Demonstrates leadership qualities through effectiveness as charge nurse, preceptor, or clinical resource., • Demonstrates effectiveness as a multidisciplinary team member., • Ability to learn and use computer systems in order to manage patient information., • Ability to participate in team-building efforts on units; supports and models teamwork, • Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient population(s) served. Ability to demonstrate knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient’s requirements relative to his or her population-specific and age specific needs Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: • Pay Range: Flat Rate $55/hr Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at .

Job DescriptionCompany Description The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state’s future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System’s anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit . Job Description General Summary • This role is designed for the nurse who is a clinical and professional leader beyond the unit level. This role is designed for the nurse who has achieved expertise and leadership in the clinical and professional role. Leads and evaluates evidence-based practice, actively participates and/or leads organizational initiatives, mentors and coaches nurses and other disciplines, exemplifies the role of the professional nurse and demonstrates active involvement in clinical and professional nursing beyond the walls of the unit and/or organization. Qualifications Education & Experience • Licensure as a Registered Nurse in the state of Maryland, or eligible to practice due to Compact state agreements outlined through the MD Board of Nursing, is required., • Maintenance of 30 contact hours of education every two years., • Current CPR certification required., • BSN or Conferred BSN required., • Member of a professional organization., • Recent applicable clinical experience in a comparable setting., • Must be at least a 0.50 FTE. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $41.5-$56.68 Other Compensation (if applicable): n/a Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at .

Job DescriptionCompany Description The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state’s future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System’s anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit . Job Description General Summary This role is considered the minimum role for all nurses who have greater than 12 months experience. Provides and coordinates independent care to patients within a clinical specialty as a fully effective and participative member of the multidisciplinary patient care services team. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Clinical Practice: • Provides independent care to unit specific patient population; serves as clinical resource for others, utilizes and integrates evidence into practice, functions effectively in roles specific to unit (such as arrest team for ICU, triage for ED, etc)., • Accountable to patients and families for the processes and outcomes of care during an episode of care., • Accountable to peers for the advancement of group practice on the unit, and to the nurse manager for the totality of work performance., • Serves as an effective primary coordinating nurse; collaborates with interdisciplinary team to plan and coordinate care addressing patient/family needs., • Assists in team development and evaluation of the Relationship-Based Care model; suggests methods for improvement. Participates in collection of data related to Relationship-Based Care outcomes (e.g. hand offs, medication safety, etc)., • Participates in implementation efforts addressing Nursing Sensitive Quality Indicators (NSQI)., • Participates and contributes to Performance Improvement, or Evidence Based Practice, or research at the unit level., • Supports charge nurse decisions; performs charge role for assigned shifts as needed. Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives. • Acts to correct observed risks to patient safety., • Reports adverse events and near misses to appropriate management authority., • Identifies possible risks in processes, procedures, devices and communicates the same to those in charge.Qualifications Education & Experience • Unencumbered license as a Registered Nurse in the state of Maryland, or a Nurse Compact License (NSL), • BSN preferred., • Two years recent (within the past 12 months) critical care nursing experience. Solid knowledge and clinical skills. (See attached Professional Self-assessment skills checklist), • Intensive Care (ICU), • Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), National Institute of Health Stroke Scale (NIHSS), • Neonatal Intensive Care (NICU), • Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), Neonatal Resuscitation Program (NRP), • Pediatric Intensive Care (PICU), • Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), • Trauma Intensive Care, • Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), National Institute of Health Stroke Scale (NIHSS), • Post Anesthesia Care (PACU), • Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), • Emergency Department (ED), • Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), National Institute of Health Stroke Scale (NIHSS), • Trauma Emergency Department (ED), • Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), National Institute of Health Stroke Scale (NIHSS), • Pediatric Emergency Department, • Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), • Interventional Radiology (IR), • Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), • Cath Lab, • Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS, • National Institute of Health Stroke Scale (NIHSS) (Preferred), • Transplant Unit Knowledge, Skills & Abilities • Responsible for maintaining competencies required for the patient care setting; focus on advancing own professional development, • Ability to practice and adhere to the guidelines specified in the UMMC Role of the Professional Nurse Job Charter/Description., • Demonstrates highly effective interpersonal, verbal and written communication skills., • Demonstrates leadership qualities through effectiveness as charge nurse, preceptor, or clinical resource., • Demonstrates effectiveness as a multidisciplinary team member., • Ability to learn and use computer systems in order to manage patient information., • Ability to participate in team-building efforts on units; supports and models teamwork, • Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient population(s) served. Ability to demonstrate knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient’s requirements relative to his or her population-specific and age specific needs Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: Flat Rate $55/hr Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at .

Job Description POSITION OVERVIEW This position is primarily responsible for ensuring a welcoming, positive, person-centered environment using trauma-informed principles and excellent customer service. This role combines front desk responsibilities with client engagement, environmental monitoring, and safety oversight to support the health and well-being of all clients, visitors, and staff. This position plays a vital role in fostering a sense of community while maintaining appropriate boundaries and ensuring compliance with agency policies and safety protocols. SPECIFIC RESPONSIBILITIES Client Engagement and Support · Create a warm, respectful, and inclusive front office presence that promotes trust and belonging. · Actively engage clients using trauma-informed communication and relational approaches. · Support clients in integrating into the community with positive behavior and social norms. · Build rapport and mentor clients who may be struggling with group dynamics or behavioral expectations. · Model respectful, non-judgmental, and compassionate behavior at all times. Building Safety & Environment · Implement and monitor check-in/check-out protocols to ensure controlled and safe access to the building. · Conduct regular walkthroughs of interior and exterior spaces (offices, hallways, bathrooms, courtyard, parking lot, exterior grounds etc.) to assess for safety concerns and maintenance needs. · Identify early signs of client distress, crises, or conflict; initiate appropriate support responses and follow de-escalation protocols. o Develop and enforce healthy norms using a harm reduction approach, while ensuring regulatory and standards compliance, for example: o Enforcing a no smoking ban within 25 feet of building entrances, while offering smoking cessation support and alternative areas where smoking is permitted. o Conducting bag checks and personal items searches with great care and respect of privacy, explanation of the purpose, and not more than what is necessary to ensure a safe environment. o Removing dangerous items and persons from the premises, such as offering alternatives that reduce harm to people or property. · Actively collaborate with staff to flag potential risks and ensure follow-up with clients. Administrative & Operational Support · Answer and direct phone calls, emails, and faxes according to protocols. · Perform office tasks including mail distribution, room restocking, key management, client ID badge creation, and deliveries. · Support managers in implementing building policies and procedures. · Document incidents thoroughly and accurately; participate in follow-up actions as needed. · Maintain confidentiality and share sensitive information only on a need-to-know basis. · Perform other miscellaneous tasks as required by the Office Manager. KNOWLEDGE, SKILLS, AND ABILITIES • Proactive, assertive engagement, • Strong interpersonal skills, • Communicate clearly and effectively in both written and verbal communication, • Professional attitude and appearance, • Ability to demonstrate genuine care and concern and develop trust-based relationships, • Conflict early identification, de-escalation, and management, • Ability to correctly interpret and enforce policies and procedures, • Multitasking and flexibility to changing priorities, • In urgent situations, ability to function decisively, with authority and be resourceful, • Walk and stand for extended periods of time, • Lift and carry deliveries, supplies, and other items as needed (up to 25 lbs), • Knowledge and comfort working with individuals with mental health disorders and/or substance use with a non-stigmatizing, supportive approach EDUCATION, WORK EXPERIENCE AND JOB REQUIREMENTS Education: High School Diploma and/or equivalent professional experience working in a role related to behavioral health, human services, customer service, or safety/security. OJT: 90 days training required for effective performance. Within 90 days of employment, successfully complete training/certification and demonstrate proficiency in: Mental Health First Aid, CPR, First Aid, AED, Naloxone and Overdose Prevention. Other Job Requirements: Proficiency in using technology, including Microsoft Office applications, office equipment (printers, fax machines, scanners, etc.)

Job DescriptionCompany Description The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit . Job Description Overview Under general supervision this position supports the vision and mission for the University of Maryland Medical Systems, a multi-billion dollar, regional healthcare facility. Expectations include, but are not limited to, Insurance verification, evaluating financial responsibility of patients, updating accounts to a billable/collectible status, researching denials, claim rejections, and delays in reimbursement, utilizing all possible means to resolve accounts, which include contacting patients, insurance companies and other departments. Assists the department by organizing collection procedures and meeting performance goals while adhering to current laws and payer regulations and reducing uncompensated care. Key Responsibilities • Works and maintains assigned receivables through work queues, age trail balance reports (ATB’s), and special projects to achieve established department goals through resolution of outstanding account balances and reduction of uncompensated care., • Works with third party insurances to obtain maximum level of cash to reduce receivable., • Reviews financial references, including guidelines for reimbursement, state and federal regulations, payer-specific reimbursement policies, procedures., • Concern for quality and ability to identify errors and implement corrections., • Effective verbal and written communication skills are necessary in dealing with a variety of healthcare and finance professionals including senior management staff., • Ability to work effectively in a matrix work environment and to manage multiple deadline-driven tasks and projects., • Minimal knowledge or demonstrated ability to learn and understand HSCRC/CMS regulations, CPT (Current Procedural Terminology), and ICD-10 coding., • Ability to operate a personal computer is required. Proficiency with the following applications is required: MS Excel, MS Word, and PowerPoint. MS Access, SAS, and Tableau is preferred., • Ability to handle confidential issues with integrity and discretion., • Ability to prioritize and manage work in a stressful environment.Qualifications Education • Associates degree in healthcare; courses in Accounting, Finance, Business Administration and/or Healthcare Administration, • Familiar with EPIC HB module, • Institutional and/or Professional Healthcare Collections, • Basic knowledge of insurance billing, collections, insurance or medical terminology; including CPT, ICD-10, HCPCS coding, EOB/EOP Additional Information All your information will be kept confidential according to EEO guidelines. Compensation • Pay Range: $19.5-$27.31