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Job description NOTE: one day a week, work from home after 6 month training JOIN AN EXCITING TEAM THAT IS GROWING NATIONALLY THIS ROLE IS OPEN DUE TO GROWTH AND PROMOTIONS We are seeking a Sales Support Representative to join our team. The ideal candidate will provide vital support to our sales team, ensuring smooth operations and excellent customer service. Duties: - Assist the sales team in managing accounts and maintaining customer relationships. - Support sales representatives in negotiating contracts and closing deals. - Collaborate with the marketing department to develop sales strategies and target markets. - Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly. - Utilize Salesforce or similar CRM tools to track sales activities and update customer information. - Coordinate with outside sales representatives to ensure efficient communication and workflow. Skills: - Experience in account management and technology sales is preferred. - Proficiency in sales techniques, market analysis, and negotiation strategies. - Fluency in Spanish is a plus for engaging with a diverse customer base. - Strong customer service skills with a focus on building rapport and trust. - Familiarity with Salesforce or other CRM software for tracking sales activities. - Ability to work collaboratively with an outside sales team to achieve common goals. Job Type: Full-time Pay: $44,525.18 - $50,621.72 per year Benefits: 401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance Work from home Schedule: Monday to Friday Travel requirement: No travel Work Location: In person
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Overview: We are seeking a dynamic and driven Commission-Based Sales Associate to join our team at a prestigious luxury bespoke menswear tailor in the Upper East Side. As a key member of our team, you will play a vital role in representing our brand, delivering exceptional customer service, and driving sales to exceed targets. The ideal candidate will possess a passion for luxury menswear, impeccable attention to detail, and a strong sales background. Responsibilities: - Client Acquisition: Proactively seek out new clients through networking, referrals, and outreach efforts to expand our customer base. - Sales and Upselling: Utilize expert product knowledge to provide personalized recommendations and upsell additional products to meet and exceed sales targets. - Atelier Maintenance: Maintain the cleanliness and organization of the Upper East Side Atelier to create a welcoming and luxurious environment for clients. - Customer Service: Greet clients warmly, attend to their needs, and provide an exceptional level of service throughout their visit to the atelier. - Communication: Answer phone calls and respond to emails promptly and professionally, addressing inquiries, scheduling appointments, and providing product information. - Order Processing: Efficiently process orders, including accurately recording client preferences, sizes, and specifications to ensure seamless execution of bespoke garments. - Client Fittings: Take precise measurements and assist clients during fittings to ensure the perfect fit and satisfaction with their bespoke garments. Qualifications: - Previous experience in luxury retail sales, preferably in menswear or fashion. - Proven track record of meeting or exceeding sales targets in a commission-based environment. - Exceptional interpersonal skills with the ability to build rapport and establish long-term client relationships. - Detail-oriented with a keen eye for style and craftsmanship. - Strong organizational skills and the ability to multitask in a fast-paced environment. - Proficient in basic computer skills, including email communication and order processing systems. - Availability to work flexible hours, including weekends, to accommodate client appointments and events. Benefits: - Competitive commission structure with the potential for high earnings based on performance. - Opportunity to work with a prestigious luxury brand in a sophisticated and upscale environment. - Ongoing training and development opportunities to enhance product knowledge and sales skills. - Employee discounts on bespoke menswear and accessories. - Collaborative team environment with opportunities for growth and advancement within the company.
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Riveria Investment Group is a New York based investment firm focused on acquiring and developing companies in the middle market. Riveria primarily focuses on growing companies with a history of positive operating cash flows in industries facing favorable long term trends across equity, debt and multi-family real estate. The core of our investment thesis is to partner with strong management teams and provide the necessary support to facilitate growth. Overview: We are seeking a highly skilled and detail-oriented Analyst to join our team. As an Analyst, you will be responsible for conducting quantitative analysis, evaluating financial data, and providing insights to support investment decisions. This is an exciting opportunity to contribute to our investment strategies and make a significant impact in the financial industry. Responsibilities: - Conduct quantitative analysis of financial data, including profit loss statements, balance sheets, and cash flow statements - Develop relationships with investment bankers and intermediaries to help source investment opportunities - Analyze market trends, economic indicators, and company financials to identify investment opportunities - Prepare detailed financial reports and investment recommendations for internal stakeholders - Utilize financial models and valuation techniques to assess the value of securities - Monitor portfolio performance and provide regular updates on market conditions - Collaborate with portfolio managers and research teams to develop investment strategies - Stay up-to-date with industry trends, regulatory changes, and financial concepts - Collect and analyze data from various sources to support investment decision-making process Skills: - Strong quantitative analysis skills with a solid understanding of mathematical concepts - Proficient in financial report writing and ability to effectively communicate complex information - Knowledge of investment banking principles and practices - Familiarity with Bloomberg or other financial systems for data analysis - Excellent understanding of financial concepts such as risk management, asset allocation, and portfolio optimization - Ability to collect, organize, and interpret large sets of financial data - Strong attention to detail and ability to identify trends or patterns in data - Knowledge of cost accounting principles is a plus If you are a motivated individual with a passion for finance and possess the necessary analytical skills, we encourage you to apply for this position. Join our team of professionals dedicated to delivering exceptional results in the world of investments. Note: All positions at our company are paid positions. Job Types: Full-time, Contract Pay: $80,000.00 - $230,000.00 per year Schedule: Monday to Friday Ability to Relocate: New York, NY: Relocate before starting work (Required) Work Location: In person
Job Summary: We are seeking a reliable and customer-oriented Parking Attendant to join our team. As a Parking Attendant, you will be responsible for providing exceptional customer service and ensuring the smooth flow of vehicles in our parking lot. This is a paid position with opportunities for growth and development. Duties: - Direct vehicles to available parking spaces - Collect parking fees and provide accurate change - Assist customers with any inquiries or concerns - Maintain cleanliness and orderliness of the parking lot - Monitor parking lot activity and report any suspicious behavior - Provide valet parking services when required - Operate cash register and handle cash transactions - Utilize retail math skills to calculate parking fees accurately Qualifications: - Excellent communication and customer service skills - Valid driver's license with a clean driving record - Ability to drive both manual and automatic transmission vehicles - Basic knowledge of cash handling procedures - Proficient in using a cash register or point-of-sale system - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Previous experience in a dealership or valet parking is a plus - Bilingual proficiency is an asset Please note that all positions at our company are paid, including internship positions. We offer competitive compensation, flexible schedules, and opportunities for career advancement. If you are enthusiastic about providing exceptional customer service and enjoy working in a dynamic environment, we encourage you to apply for the position of Parking Attendant. Job Types: Full-time, Part-time Pay: $17.00 - $20.00 per hour Expected hours: 40 per week Benefits: Free parking Paid time off Schedule: 10 hour shift 4 hour shift 8 hour shift Day shift Evening shift Morning shift Night shift Language: English (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Ability to Commute: Bronx, NY (Required) Work Location: In person
Organic grocery store is searching for a competitive Juice Bar Associates to join our team. The Associate will be preparing smoothies, juices and keeping the store clean on a daily basis. The position includes ordering, receiving, rotating, preparing, storing and maintaining stock for all beverages with the intent of providing the best customer service. Any previous juice bar, restaurant or cafe experience working as a barista or crew member is highly preferred. Customer service/POS familiarity is essential. The potential associate: -Must be able to lift 60 lb -Must have dexterous use of both hands -Must be able to stand and move about to various work stations -Must be able to use knives and other sharp instruments utilized in the preparation of food items and/or removing product from boxes -Must be a people person, detail oriented, punctual, and a team player. -Must be fluent in English. -Must have work authorization in the US.
Bilingual English and Spanish is required for both In Home Respite and Community Habilitation Direct Support Professionals. Summary/objective: In Home Respite Direct Support Professional The Respite Support Worker works in the home to support people with moderate to very high support needs. The Support Worker provides direct care and support to people with disabilities in a variety of areas (ADL, meal preparation, light household cleaning, community inclusion, etc.). This may include persons of all ages with developmental disabilities who qualify for Services. Care taking may include providing meaningful interaction and activity for the client and providing protective supervision and/or respite for the family. Job duties/functions: 1. Undertaking health care procedures relating to the person’s personal hygiene, and wellbeing, such as toileting, showering and bathing, helping with dressing and grooming, manual handling, eating, nutrition and health. 2. Provide companionship and support during daily activities. 3. Perform various household tasks including cooking, cleaning, shopping and general services. 4. Encouraging and supporting consumer participation in social and community activities. 5. Maintaining consumer privacy and confidentiality at all times. 6. Maintaining a respectful and supportive working relationship with the client and family members. 7. Ensure the safety and rights of consumers is considered and maintained at all times 8. Write accurate progress notes in the consumer’s file following each occasion of support. 9. Maintain a record of hours worked on the time sheet provided. 10. Adhere to the identified safe systems of work and report any accidents, incidents or hazards promptly to your supervisor. 11. Participate in required training as organized by Sinergia. Required Skills and Abilities: • Strong organization and record keeping skills • Excellent communication, both orally and in writing • Proficient computer literacy • Experience working with individuals with intellectual and developmental disabilities • Advocacy skills • Must possess strong interpersonal skills Required Education & Experience: High School Diploma / GED Preferred Job Summary/Objective: Community Habilitation Direct Support Professional: The Community Habilitation Specialist assist individuals with disabilities in their home and in the community. Community Habilitation is focused on giving individuals the personal, social. and vocational support needed to live in their community. Services vary depending on each. individual’s needs and interests. The Community Habilitation Specialist will work independently to provide life-skills training, role modeling, structured routines and specialized assistance as outlined in each participant’s individual habilitation plan. Job duties/functions: 1. Become certified in CPR and Choking Trainings. 2. Participate in the life of the individual in their home to foster a person-centered atmosphere. The goal is to help the individual towards their maximum independence in all areas of daily living. 3. Follow all specified policy and procedures, for managing behaviors and emergencies. 4. Accompany and advocate for individual when in the community. 5. Act as a role model for individual by appropriate behavior and offering assistance as indicated in Individual Service Plans. 6. Report and document all incidents in accordance with agency guidelines and OPWDD. 7. Accurately complete daily notes at the end of every session. 8. Research and provide assistance in choosing and participating in a variety of meaningful recreational, vocational, and daily living skills. 9. Ensure that the safety and rights of individuals are maintained at all times Required Skills and Abilities: • Good oral and written communication skills • Good interpersonal skills necessary to interact effectively with coworkers, employees, residents and their families • Good organizational and teaching skills • Proficiency in the use of a personal computer and appropriate software • Ability to operate wheelchairs and adaptive equipment utilized by persons served • Must maintain confidentiality of the records of the persons served according to HIPPA regulation • Ability to analyze problems and determine corrective measures Required Education & Experience: High school/ GED diploma
Full job description Benefits: Paid time off Training & development We are looking for an enthusiastic and driven Sales Assistant to join our team. The successful candidate will have experience and knowledge in the full sales cycle and be responsible for assisting customers throughout the buying process and providing excellent customer service, from greeting customers in the showroom, helping them find products, generating new leads, proactively following up, and actively networking to maintain relationships to shipping and aftercare. The ideal candidate will have enthusiasm for connecting with people, a strong understanding of sales techniques and strategies, excellent verbal and written communication skills, be highly organized, and have proven ability to work independently as well as part of a team. Responsibilities: Greet customers in a friendly and professional manner in person, via email, or over the phone, take their details and open conversation to their needs Provide excellent customer service to ensure customer satisfaction through verbal and written ways of being. Have knowledge of our products and assist customers in finding the right product for their needs, in person, via phone, or by email. Manage and get answers for all customer questions and provide product and shipping information, in person, via phone, or by email. Ability to track and follow through customer inquiries from lead to various follow-ups, to sale completion. Ability to use and keep client CRM accurate and up to date. Create invoices and proposals, process payments and maintain accurate records of transactions and documents. Proactive reach out via phone and email to clients to generate new sales leads, follow-ups, engagement, or upselling. Maintain a neat and organized work area. Liaise between the managing director, logistics, and marketing team on transport, special projects, and events. Proactive outlook to achieve monthly and yearly sales goals. Assist with showroom sales events. Job Requirements & Skills: Minimum 3 years experience in sales in a retail luxury sales environment in design or fashion industry including lead generation, customer relations and sales follow-through, shipping, and data management. Understanding of home furnishing inventory and customizations essential Knowledge in sales of luxury goods. Proven experience preparing detailed quotes. Ability to think creatively to provide answers and exceed customer needs Italian, or French speaking helpful and not essential College degree preferred, preferably in a creative field, business, marketing, or communications Excellent written and verbal communication skills in sales to transmit professionalism and confidence to keep clients engaged. Computer skills & Proficiency in technology with a working knowledge of Mac Suite, google sheets (or equivalent), and Chrome. Ability to learn and adapt quickly to new technologies and programs. Experience ringing up customer purchases on the POS register a must. Ability to excel and manage a high-stress, time-sensitive industry with demanding clientele Confident and persevering to proactively engage with clients and to pursue answers. Customer Focused, Excellence in Teamwork, Demonstrates Respect, Utilizes Critical Thinking, On-going Passion for Learning, Adaptability Polished professional in appearance and demeanor ABOUT THE COMPANY Cosulich Interiors & Antiques is a small family-run business in retail one-of-a-kind vintage and contemporary Italian home furnishings (Lighting, Furniture, Decor, and Art) based in New York, NY. We are fast-paced on demand, customer-centric and collaborative. Our goal is to offer interior designers and architectural professionals with unique artistic pieces as well as a customizable line, by collaborating with various artisans in Italy and focusing on the highest level of craftsmanship and tradition with a very personalized stellar customer service. Our work environment is an open space office showroom open to the public: International workforce On-the-job training Growth opportunities
Join Our Team: Are you passionate about men’s fashion? Do you have a keen eye for style and excellent customer service skills? We’re seeking a dynamic and reliable Sales Associate to join our team at the Men’s Retail Store. Join Our Team: Men’s Retail Store Sales Associate Are you passionate about men’s fashion? Do you have a keen eye for style and excellent customer service skills? We’re seeking a dynamic and reliable Sales Associate to join our team at the Men’s Retail Store. Position: Men’s Retail Store Sales Associate Experience: 1-3 years of retail experience Location: Lower East Side, NY. Responsibilities: Customer Assistance: Assist customers in finding the perfect shoes and clothing items. Product Knowledge: Share your expertise on men’s fashion trends and styles. Showroom Maintenance: Ensure the showroom is well-organized and visually appealing. Sales Transactions: Process sales, returns, and exchanges efficiently. Basic Computer Skills: Utilize our point-of-sale system and maintain accurate records. Qualifications: Retail Experience: 1-3 years of experience in a retail setting. Fashion Savvy: Knowledge of men’s clothing and shoe brands. Reliability: Dependable and punctual. Professionalism: Maintain a polished appearance and excellent communication skills. Full-Time Availability: Monday to Friday, 9:50 AM - 6:00 PM. If you’re ready to elevate men’s fashion and provide exceptional service, apply today! “Men’s Retail Store Sales Associate Application.”
👞👔 Join Our Team: Men’s Retail Store Sales Associate 👔👞 Are you passionate about men’s fashion? Do you have a keen eye for style and excellent customer service skills? We’re seeking a dynamic and reliable Sales Associate to join our team at the Men’s Retail Store. Position: Men’s Retail Store Sales Associate Experience: 1-3 years of retail experience Location: Lower East Side, NY. Responsibilities: Customer Assistance: Assist customers in finding the perfect shoes and clothing items. Product Knowledge: Share your expertise on men’s fashion trends and styles. Showroom Maintenance: Ensure the showroom is well-organized and visually appealing. Sales Transactions: Process sales, returns, and exchanges efficiently. Basic Computer Skills: Utilize our point-of-sale system and maintain accurate records. Qualifications: Retail Experience: 1-3 years of experience in a retail setting. Fashion Savvy: Knowledge of men’s clothing and shoe brands. Reliability: Dependable and punctual. Professionalism: Maintain a polished appearance and excellent communication skills. Full-Time Availability: Monday to Friday, 9:50 AM - 6:00 PM. If you’re ready to elevate men’s fashion and provide exceptional service, apply today! “Men’s Retail Store Sales Associate Application.”
RH is seeking a Housekeeping Support Associate to join our team in providing world-class service to guests while taking great care of our equipment and facilities. YOUR RESPONSIBILITIES Live Our Vision, Values and Beliefs every day Build and maintain partnerships within the Gallery team Assist in the maintenance of the Gallery at all levels:Vacuuming floors, tidying up rooms, gathering trash and restocking pantries Polishing furniture, deep cleaning rugs, floors, windows and walls Light exterior maintenance and landscaping Deep cleaning and refreshing of restrooms OUR REQUIREMENTS Strong interpersonal skills Mental flexibility Strong organizational and time management skills Ability to recognize and respond to multiple priorities Commitment to Quality, detail focused on all levels Delivery of first-class service to our employees and our clients PHYSICAL REQUIREMENTS Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques Ability to maneuver effectively around gallery floor, stock room and office Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing ABOUT US RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.
The Sales lead is passionate about Cannabis, provides product knowledge to our customers and explains the benefits of buying specific products. The Sales Lead delivers the Company’s retail promise to every customer visiting the Dispensary. Provides supervisor customer service and education guidance to registered patients and Designated Primary Caregiver (“DPC”). Take patients orders, record sales in the Inventory Control System (“ICS”), and handle cash, and debit card transactions. Maintain an organized environment and facility appearance. The Sales Lead or Cannabis Advisor Lead collaborates with the Assistant Manager, Dispensary Manager and leadership team to develop, document and implement practices, policies, and strategies that support a performance and results-driven culture. This role is a developmental opportunity in preparation for a management position. Duties/Responsibilities/Tasks Greets patients and DPC’s and escorts them from the waiting room to the secured sales dispensary. Provides orientation and tours for first-time clients. Follows the Company’s selling standards to meet the team and individual sales goals and metrics. Drives sales and customer experience by maintaining a tidy, safe, and well-merchandised store environment with all medical Cannabis and related products, except samples, secured and behind a counter. Models best-in-class service experience that consistently strives to exceed customers’ expectations. Make sales and prepares approved sales from the client. Calculates sales price and enters into the cash register. Collects the amount due from the client in cash or via a cashless debit transaction. Packages order, checking to ensure each product is appropriately labeled, including warning as required by law. Deliver sales from ICS agent for entry. Escort client waiting room to exit. Escort next client to secure sales area. Inspires customer confidence and creates loyalty to Company brand. Promotes a work environment that is positive, customer-service oriented, and compliant with established laws and regulations and Company policies and procedures. Is accountable for accurately utilizing the Company’s Point of Sale system. Communicates with the patient coordinator to maintain patient traffic flow and maximize sales and customer satisfaction. Responds to in-person patient requests, compliments, and resolves simple complaints, through e-mail, or by the phone requesting supervisor support as needed. Maintains organization of dispensary and through daily upkeep and light cleaning. Maintains quality and appearance of the product by removing shake and stems, while checking for mold, mildew, expiration or sell-by dates, or defective products, and keeping samples clean and in order. Maintains knowledge of all medical Cannabis, and related products and services offered, as well as applicable state and local laws and regulations and industry news. Educates patients and DPD’s on medicating options and methods, strain information, medicine effectiveness for specific ailments, and cultivation methods. Provides education materials and resources for patients and DPCs as needed. Records specific request, preferences, and notifications for patients and DPCs using the internal Electronic Verification System (“EVS”) and ICS and follow up as needed. Maintains awareness of patient input and suggested changes to improve service or product, invites clients to use the suggestion box in the waiting room. Discusses inventory levels with patient coordinator and Manager or Assistant Manager to maintain accurate online menus and update menus and checklist as needed. Coordinates supply orders with the dispensary manager as needed. Other responsibilities and duties assigned by the Manager or Assistant Manager. Job Requirements 2+ years of retail or customer service experience required. High School Diploma or GED preferred. Knowledge of recreational Cannabis policy and law is preferred but not required. Must be able to ensure accurate data-entry and record keeping. Ability to work in a fast-paced, changing, and challenging environment is required. Proficiency in Windows-based and other software and Internet navigation is required. Point of Sale software and cash handling experience is preferred. Additional Requirements: Must be at least 21 years of age. Physical and Mental Demands: While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position. Working Environment: Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position. EEO Statement: We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets and our communities. Job Type: Full-time Pay: $21.00 per hour Shift: 10 hour shift 12 hour shift 8 hour shift Day shift Weekly day range: Monday to Friday Weekends as needed