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Job Description Who we are: Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top places to work in 2025, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation. We believe in harnessing emerging technology to power performance and unlock creativity. As part of our culture of innovation, we actively embrace the use of AI tools to enhance decision-making, improve workflows, and produce better outcomes for our customers. The Opportunity: Does getting paid to design and work in the live event space sound like a dream come true? If you live and breathe sports, music, comedy, or theater and have an awesome portfolio, this job is for you! Our team is looking for an enthusiastic and collaborative Freelance Production Designer to make an immediate impact across Vivid Seats. Weekly hours As our Freelance Production Designer, you'll support a high volume of digital creative work across the Marketing team, focusing on scalable production, and templated design systems. You'll partner closely with our Creative Director, digital and UX designers, an animator/editor, CRM team and producer to bring creative ideas to life efficiently and consistently. You'll work across paid social, CRM/email marketing, lifecycle campaigns, and partner-related work, helping the team move faster while maintaining a high bar for creative output. This candidate should have a detail-driven mindset and a deep respect for craft, process, and systems. You understand that exceptional design only succeeds when production is executed flawlessly:—on time, on spec, and at scale. You'll play a critical role in translating creative intent into finished work that meets the highest standards. This role is perfect for someone who thrives in execution and optimization —someone who loves building systems, improving workflows, and using emerging tools (including AI) to increase speed and scale without sacrificing quality. It's an awesome gig with an awesome team at an awesome company. Role Details: • Type: Contract (Freelance), • Duration: 3 months with potential for extension, • Hours: ~16–25 hours per week (heavier in the first 1–2 months based on project needs), • Location: Remote, • BA/BS degree in related field or equivalent experience, • At least 2-5 years of experience in an agency or brand side design role, with a focus on high quality and multi-form graphic design experience, and email marketing experience, • Proficiency in both Figma and Adobe Creative Suite (Illustrator and Photoshop), • Manage end-to-end production of brand assets across digital formats, • Prepare, review, and finalize production-ready files, ensuring accuracy, consistency, and adherence to brand standards., • A strong understanding of email marketing and best practices, • Drive to keep up with new trends in design, email marketing, advertising, social media, digital and pop culture, • Ability to work in a fast-paced, ever-evolving environment with quick turnaround times, and changing priorities – you never know when Olivia Rodrigo is going to be dropping a tour!, • Oversee quality control throughout the production process, maintaining high standards from concept through final delivery., • Exceptional attention to detail and organizational skills. Ability to manage multiple projects simultaneously while meeting deadlines., • Strong communication skills and a collaborative, solution-oriented mindset. Familiarity with digital asset management systems is a plus., • Collaborate with designers to translate creative concepts into scalable, production-ready solutions., • Ensure production workflows align with established brand systems and operational best practices., • Portfolio of work showcasing your graphic design capabilities, and be able to answer specific questions on what aspects of campaigns you've worked on: Candidates must provide their portfolio URL to be considered

Job Description Director of Ecommerce & Performance Marketing Our client is one of the fastest-growing better-for-you snack brands in the U.S., scaling rapidly across retail, ecommerce, and culture. They operate at the intersection of food, entertainment, influencer, and experiential marketing, with high-profile partnerships, bold campaigns, and significant growth ahead. If you're excited by building something high-growth, high-impact, and brand-defining, this is your opportunity. We're looking for a dynamic, data-driven leader to help scale the ecommerce and performance marketing engine. This role is fully remote and reports directly to the VP of Global Marketing. You'll have ownership across Amazon marketplace, direct-to-consumer (DTC), and paid media—driving revenue, shaping strategy, and influencing how the brand shows up online. This is a high-impact role for someone who thrives in a fast-paced environment and enjoys blending strategy with hands-on execution. What You'll Do • Lead ecommerce growth across Amazon (3P & Vendor), DTC platform, and third-party retail media channels, • Own key metrics including revenue, ROAS, CAC, conversion, retention, and customer lifetime value, • Optimize product merchandising, content, and digital shelf performance across platforms., • Drive Amazon strategy across listings, ads, pricing, and promotions, and partner with sales and operations on inventory planning, promotions, seasonal priorities and vendor negotiations, • Drive full-funnel performance marketing across paid and CRM channels to grow DTC revenue and profitability, • Oversee site performance (UX/UI, merchandising, speed, compliance) and lead CRO strategy including testing and personalization, • Partner cross-functionally with Ops, Finance, and Creative to optimize pricing, promotions, customer acquisition, and user experience through data-driven insights, • Build retention and lifecycle programs (email, SMS, subscriptions), • Own and optimize subscription strategy, including acquisition, onboarding, retention, and performance analytics, to drive recurring revenue and improve customer experience, • Launch and optimize retail media campaigns (Walmart, Target, Instacart), • Develop performance reporting and dashboards, translate data into strategic insights, and evaluate emerging platforms to optimize channel mix and maintain a competitive edge, • Translate data into insights that drive strategy and performance, • Partner cross-functionally and lead external agencies and a small team What You Bring • 7+ years of ecommerce and performance marketing experience with ownership of Amazon and DTC growth; CPG or consumer brand experience preferred, • Strong knowledge of ecommerce platforms and tools (Shopify, Amazon Ads, Walmart Connect, GA4, Klaviyo or similar CRM tools), • Proven track record managing performance budgets across paid digital channels with a data-driven approach, • Strong analytical skills with ability to translate data into actionable insights, • Experience working with cross-functional teams, agencies, and external partners, • Thrives in a fast-paced environment with a test-and-learn mindset Why This Role • Join a high-growth brand with strong momentum and market visibility, • Real ownership with the ability to make immediate impact, • Collaborative, fast-moving environment, • Opportunity to help scale a category-leading brand

Job Description POSITION SUMMARY: The Web Developer/Designer maintains and provides solutions for websites, landing pages, and mobile experiences across multiple platforms for external audiences and internal staff needs. The Web Developer reports directly to the Director of Marketing and works with other staff members to provide high-quality services for the students, faculty and staff at Erikson Institute. This position closely collaborates with IT and external resources, as necessary. The Web Developer/Designer is responsible for designing, coding and managing all modifications for erikson.edu (WordPress) and other sites (student information portal my.erikson.edu, SharePoint intranets, promotional landing pages and other sites as assigned), continuously improving upon a visually appealing site to advance strategic goals of the organization. The role is comprised of both regular maintenance of web properties and larger projects. Regular maintenance of the site requires creating and modifying web pages with SEO, AEO, mobile, User Experience (UX) and accessibility best practices as top priorities. This also includes keeping content up to date in accordance with our Website Governance policy. Larger projects may include – but are not limited to – adding features or sections to the website, merging sites and migrating content for a more cohesive web experience based on the organization’s strategic goals. Creating web solutions to solve business problems or address users’ needs is also a major part of this role. Troubleshooting code and regular maintenance of content will be required as needed via ticketing system. The developer will provide expert assistance with CRM, HTML email marketing, and landing pages. The web developer/designer will help contribute to the success of marketing campaigns designed to increase lead generation, grow awareness, enhance fundraising, and build brand reputation. Efforts will be inclusive of graduate education, professional development, clinical services, and more. PRINCIPAL DUTIES: Web Infrastructure & Architecture • Administer and optimize Erikson’s web infrastructure, including server environment (Apache), database management (MySQL), SSL configuration, and PHP-based application frameworks., • Ensure platform stability, scalability, and performance across all WordPress and web-based properties., • Oversee secure integrations between the website and enterprise systems including SLATE, NXT, and Mailchimp., • Develop responsive, accessible, and standards-compliant web experiences using HTML5, CSS3, JavaScript, and AJAX., • Implement and enforce digital design systems and brand standards across all web properties., • Optimize user journeys for key audiences (prospective students, donors, researchers, partners, alumni)., • Ensure WCAG accessibility compliance and mobile-first design best practices., • Lead WordPress governance across all institutional sites, including plugin lifecycle management, updates, and custom theme enhancements., • Establish and enforce coding standards, version control practices, and content governance workflows., • Provide technical training and documentation for internal stakeholders contributing to web content., • Monitor and interpret web analytics to inform content strategy, conversion optimization, and UX improvements., • Ensure accurate tagging, experimentation (A/B), and data capture., • Implement SEO and AEO best practices to increase visibility and engagement., • Conduct ongoing quality assurance including performance testing, broken link audits, and accessibility validation., • Ensure consistent branding and cross-platform user experience across website, CRM, and digital communications channels., • Optimize digital assets (including image editing and formatting) for performance and accessibility. REQUIRED QUALIFICATIONS • Bachelor’s degree in web development/design, Information Technology, User Interface Development, Graphic Design, Human Computer Interaction, Computer Science or related field, • A minimum of 3+ years[CC1] of experience or equivalent in web design with a WordPress focus, front-end development, back-end development or related fields., • Demonstratable experience in the following areas: (1) solid working knowledge of HTML, CSS, JavaScript, JQuery and API's; (2) hands-on experience with WordPress, particularly with the Gutenburg editor[CC2] , page blocks, form creation, plugins, widgets, and Advanced Custom Fields; and (3) experience with WCAG[CC3] compliance and optimization., • Working knowledge of UX principles and demonstrated experience implementing them, • Experience creating and maintaining complex websites that include e-commerce elements, video, widgets, forms and other functionalities., • Strong understanding of UI, cross-browser compatibility, general web functions and standards., • Understanding of best practices in web development and web design including UI/UX, accessibility, SEO, AEO, web analytics and security., • Intermediate knowledge of Google Analytics, setting up analytics dashboards and reporting on trends. PREFERRED HUMAN RELATIONS SKILLS • Strong communication and presentation skills with the ability to work with staff across the organization and at various levels in the reporting structure, including multiple business units and teams., • Self-motivated, proactive, curious, collaborative, responsible and flexible., • Working independently as well as within a team, detail-oriented and able to take a project from conception through completion., • Time management skills, • Solution-oriented, • Ability to identify and effectively articulate the organization’s web/technical needs both orally and in writing., • Ability to ask questions and seek clarification to gain complete understanding of issues or materials., • Ability to work effectively and productively with limited supervision., • Ability to work in confidential situations and with confidential information. About Erikson Institute We are the premier early childhood development organization committed to ensuring that all children have equitable opportunities to realize their potential. Erikson Institute’s graduate school uniquely prepares child development, education, and social work leaders to improve the lives of young children and their families. Our impact and influence are further amplified through our innovative academic programs, applied research, direct services in the community, advocacy, policy and leadership. Erikson Institute is an equal opportunity employer. We consider all applicants for employment without regard to race, color, religion, national or ethnic origin, sexual orientation, marital status, age, disability, veteran status, family responsibilities, or any other classes protected by federal, state, or local laws. In addition, Erikson Institute provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans With Disabilities Act and applicable state and local laws (including during the application or hiring process). To learn more, please visit our web site at

Job DescriptionSummary At AbelsonTaylor Group, work that makes you feel good isn't just what we do—it's who we are. We believe that when you feel good about your work, and where you work, you bring your best self to it. That's why we create an environment where creativity thrives, teamwork flourishes, and inclusivity is more than just a value—it's a way of life. Here, you'll help propel brands that inspire health and brighter futures, all while finding the support, inspiration, and growth opportunities to reach your own potential. Together, we dream boldly, collaborate deeply, and make a meaningful difference—one idea at a time. Now, we are on an unstoppable mission for a Director of Engagement Strategy to join our team. In this role, you'll craft tailored customer experiences that deliver the right message at the right time and in the right place—guiding audiences smoothly through their journeys toward adoption. You will provide leadership and strategic guidance for omnichannel orchestration for assigned accounts, connecting customer decision-making insights to channel plans, content plans, and engagement ecosystems that drive behavior change. Ready to make a difference and be part of something extraordinary? Join us on this journey toward a healthier, happier world! Apply now! Role Essentials • Strategic Leadership: Own the strategic development of omnichannel engagement strategies that move HCP and patient audiences through their adoption journeys., • Audience Insight Translation: Synthesize customer insights, behaviors, market understanding, and trends into actionable engagement opportunities that strengthen brand experience., • Team Leadership: Inspire, motivate, and develop engagement strategy team members while demonstrating deep fluency in engagement tools, platforms, and best practices. What You'll Do, • Create, Evaluate, and Optimize Omnichannel Plans: Lead the development and ongoing optimization of customer journeys and tactics to improve the overall engagement experience., • Strategic Stewardship: Develop omnichannel strategies aligned to client business goals and ensure each tactic contributes to a cohesive, connected, and personalized experience., • Cross-Functional Collaboration: Bridge insights, creative, analytics, and media to build high-performing engagement ecosystems that bring campaigns to life., • Client Leadership: Serve as a client thought leader, aligning integrated strategies to business objectives and confidently selling new strategic recommendations., • Process Improvement: Act as an agency lead for process optimization and other strategic initiatives, as assigned., • Team Management: Manage and support Engagement Supervisors and Engagement Strategists across day-to-day brand needs and strategic initiatives., • Growth Identification: Partner with account teams to identify growth opportunities and prioritize project scope and business requirements., • Business Development Support: Support new business opportunities and pitches, with strategic insights and guidance., • Measurement Insights: Provide performance reporting and analytics recommendations, including Google Analytics, SEO/GEO, and UX/UI., • Education & Enablement: Provide ongoing education to client and internal teams on omnichannel best practices, including channel expertise, trends, technologies, vendors, or partners. Team Management and Mentorship, • Lead by Example: Demonstrate curiosity, proactive problem-solving, and a solutions-oriented mindset., • Coach and Develop Talent: Assign work to balance workloads and stretch team capabilities; mentor team members through feedback, training, and hands-on guidance., • Performance Management: Participate in performance reviews and support individualized growth and development plans., • Inclusive Culture: Foster a safe, inclusive environment that encourages innovation, diverse perspectives, and psychological safety. What Makes You A Great Fit, • Education: Bachelor's degree in a related field (business, marketing, communications, analytics preferred)., • Experience: 6+ years of digital, omnichannel, or engagement strategy experience; healthcare and agency experience strongly desired., • Expertise: Omnichannel/digital marketing, customer relationship management (CRM), customer segmentation, content personalization, next best action mapping, social media, digital media, personal promotion, search (SEO/SEM/GEO), and strategic application of data and marketing analytics., • Skills: Strong communication and presentation skills with proven client leadership and relationship management experience. Benefits and Perks:, • Medical, Dental and Vision coverage, • 401k with Company match of 50% on the first 6%, • Adoption Assistance – Up to $2,500 of financial assistance, • Company Paid Life Insurance, Short-Term and Long-Term Disability, • Short-Term Disability providing 100% of salary coverage, • Paid Parental Leave for birth and non-birth parents (4 weeks), • Summer Fridays, • Flexible Time Off (FTO), • 11 Holidays and End of Year Office Closure, • Company provided Learning and Development opportunities, • Free lunch Wednesdays At AbelsonTaylor Group (ATG), we love science, art, and data. Since our beginnings in 1981, ATG has been singularly focused on health, wellness, and pharma products – not sneakers, beer, or cars (though we like those things, too). Besides being passionate about our purpose, we are dedicated to our people and their professional growth and fulfillment. We value a diverse and inclusive workforce and strive to bring together people with unique skills and varied backgrounds to work toward common goals. All qualified candidates will receive consideration for employment without discrimination regarding age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, veteran status, or any other characteristic protected by law. This position follows a hybrid schedule, requiring employees to be onsite Tuesday-Thursday each week in our Chicago office. We make reasonable accommodations for employees and applicants with disabilities who require schedule accommodations. We are an E-Verify employer

Job DescriptionAbout the Role Purchasing Platform is a fast-growing, profitable B2B marketplace company seeking a Product Manager, Marketplace to own product execution across the PP ecosystem. This is a high-impact, cross-functional role that sits at the intersection of data, engineering, design, and customer experience. You will report to the Senior Director, Marketplace and work in close partnership with the SVP – Operations and the operations team, CTO and technology team, member services teams, and external customers and partners. Your work will directly shape the roadmap and experience of a B2B marketplace used by a diverse and growing user base. At our stage of growth, we need a PM who is equally at home pulling apart a Google Analytics report, writing a crisp Jira ticket, and presenting a product update to company leadership. You are a self-starter who finds something worth digging into every day — and who brings structure, curiosity, and commercial instinct to everything you touch. Key ResponsibilitiesRoadmap & Product Strategy • Co-own the 6–12 month product roadmap in close partnership with the Senior Director, Marketplace and the Director of Engineering, ensuring prioritization is grounded in data, user research, and business impact., • Collect, synthesize, and translate inputs from across the organization — engineering, marketplace, customer success, and leadership — into clear, defensible roadmap recommendations., • Track and drive delivery momentum across all active roadmap initiatives, proactively identifying and removing blockers before they impact timelines., • Own and present impact analysis readouts on completed and in-flight product initiatives to the broader company, communicating clearly on outcomes, learnings, and next steps., • Manage and continuously improve the cross-channel customer experience across email, HubSpot, the marketplace platform, and any emerging channels., • Identify and evaluate market trends, competitive dynamics, and emerging platform capabilities relevant to B2B marketplace products at our stage of growth. Data & Analytics • Use Google Analytics and complementary data tools to analyze product behavior across our hierarchical user structure — buyers, suppliers, administrators, and channel partners., • Synthesize large, complex data sets into clear, actionable insights that inform roadmap prioritization, feature decisions, and stakeholder communications., • Define and monitor the KPIs and success metrics that matter most for marketplace health: conversion, engagement, retention, search performance, and catalog quality., • Identify data gaps and tracking blind spots and propose solutions in collaboration with engineering to close them., • Support search and catalog performance analysis to improve discoverability and purchasing efficiency for buyers and suppliers alike. (Depth in this area is a plus.) User Research & Design • Gather and synthesize qualitative and quantitative user feedback to surface unmet needs, usability friction, and opportunities for product improvement., • Review legacy UI/UX work and assess what is performing well versus what requires iteration, bringing a structured point of view informed by data and user insight., • Partner with design and engineering to balance user needs against business objectives, documenting tradeoffs clearly and tracking decisions transparently., • Conduct ongoing customer and market research — interviews, surveys, session recordings, and competitive analysis — to surface new product opportunities and validate hypotheses before committing to build., • Translate user insight into well-defined problem statements and feature briefs that keep design and engineering aligned on the underlying "why." Execution & Delivery • Write detailed, well-scoped Jira tickets grounded in research, stakeholder input, and clearly defined acceptance criteria — reducing ambiguity and rework for engineering teams., • Partner closely with engineering and marketplace teams to maintain delivery momentum across all active initiatives, ensuring roadmap items move from concept to completion on schedule., • Remove blockers actively and consistently — surface issues early, escalate when needed, and keep cross-functional stakeholders aligned on status and priorities., • Own and maintain a clear, real-time view of delivery progress across your assigned initiatives, communicating proactively to leadership when timelines or scope shift., • Contribute to sprint planning, backlog grooming, and retrospective processes in a way that raises the quality and predictability of engineering delivery over time. Stakeholder & External Communication • Work closely with the Senior Directors of Product and Engineering, the marketplace team, and customer-facing colleagues on a daily basis, serving as a reliable connective tissue across functions., • Align cross-functional stakeholders on product priorities and direction — facilitating productive conversations when trade-offs arise and ensuring decisions are documented and understood., • Own external-facing product communications with customers, integration partners, and marketplace participants, representing the product team professionally and clearly., • Contribute to internal product reviews, roadmap planning sessions, and company-wide updates with well-prepared, insight-driven materials.What You'll Own (Key Metrics), • Roadmap delivery rate: percentage of committed roadmap items shipped on time within each quarter, • Product adoption and engagement metrics across the marketplace — DAU/MAU ratios, session depth, feature activation rates, • Cross-channel customer experience scores: satisfaction, task completion, and friction metrics across email, marketplace, HubSpot, and SMS, • Jira ticket quality and backlog hygiene: percentage of tickets rated "well-scoped" by engineering at point of assignment, • Stakeholder alignment: consistency of roadmap understanding across engineering, marketplace, and leadership teams, • Orientation & Relationships: Meet with the Senior Director, Marketplace and Director of Engineering to understand current roadmap priorities, team dynamics, and unwritten context. Schedule 1:1s with key cross-functional partners across marketplace, engineering, and customer-facing teams. Gain full access to Jira, Google Analytics, HubSpot, Hotjar, and all internal data platforms., • Discovery: Review the existing roadmap and understand the rationale behind current prioritization. Audit the Jira backlog for ticket quality, scope, and stalled items. Review legacy UI/UX work and form initial observations on what is performing versus what needs iteration. Begin mapping the end-to-end customer journey across all channels. Success looks like: You can clearly articulate the current roadmap, know who the key stakeholders are, and have formed an initial point of view on gaps and opportunities. Days 31–60 \u007C Synthesize & Contribute Shift from absorbing to actively contributing to the team's work and direction. • Data & Insights: Complete your first Google Analytics deep-dive across user groups using our hierarchical structure and share a synthesized insight readout with the team. Identify 2–3 data gaps or tracking blind spots and propose solutions in partnership with engineering., • Execution: Begin owning Jira ticket writing for upcoming roadmap items — well-scoped, detailed, and informed by stakeholder input. Partner with engineering to unblock at least one stalled initiative. Begin tracking cross-channel customer experience gaps systematically., • Roadmap: Participate actively in roadmap planning sessions with the Senior Director, Marketplace. Begin contributing data-backed input on prioritization. Conduct initial customer or stakeholder interviews to surface needs and market opportunities. Success looks like: You are writing quality tickets, contributing meaningfully to roadmap conversations with data, and have a clear pulse on delivery momentum. Days 61–90 \u007C Own & Drive Move into full ownership of your areas and begin setting the pace for the team. • Strategy & Roadmap: Co-own the 6–12 month roadmap with confidence — able to defend prioritization decisions with data and user insights. Deliver your first impact analysis readout on a completed or in-flight initiative to the broader company. Establish a repeatable process for collecting and synthesizing stakeholder feedback into roadmap input., • Customer Experience: Present a clear view of the cross-channel customer experience with identified gaps and a proposed action plan. Own at least one external communication touchpoint with a customer or integration partner., • Execution & Delivery: Drive at least one roadmap initiative from concept to completion (or near-completion). Remove blockers proactively and keep delivery on schedule across all assigned initiatives. Success looks like: You are operating with strong independence, trusted by engineering and leadership, and have a measurable impact on at least one product initiative. What We're Looking ForRequired • Significant, hands-on experience with Google Analytics or equivalent product analytics platforms — you know how to extract insight, not just pull reports, • Proven track record in both mobile and web marketplace environments; B2B marketplace experience strongly preferred, • Strong Jira proficiency and demonstrated ability to write detailed, well-scoped tickets that reduce ambiguity for engineering teams, • Experience co-owning a product roadmap in a cross-functional setting with engineering and business stakeholders, • Familiarity with UI/UX design review processes and the ability to give structured, useful feedback on design work, • Strong critical thinking skills — able to weigh user needs against business objectives and make trade-offs explicit, • Experience with HubSpot or similar CRM/marketing automation platforms in a product or operations capacity, • Comfort working in a growth-stage company environment where priorities shift, ambiguity is real, and flexibility is a daily requirement Highly Valued • Experience with search and catalog performance analysis in a marketplace or e-commerce setting, • Background in customer research methodologies: user interviews, journey mapping, usability testing, or survey design, • Familiarity with data tools beyond Google Analytics — Mixpanel, Amplitude, Looker, BigQuery, or equivalent, • Exposure to integration and API partnerships in a marketplace or platform context, • Prior experience at a B2B SaaS or marketplace company in the $10M–$50M revenue range Culture Fit This role is best suited to someone who leads with curiosity and a genuine appetite to understand problems before proposing solutions. You are equally comfortable in a spreadsheet and a stakeholder meeting — and you bring the same rigor to both. You find satisfaction in shipping things that matter, communicating clearly across functions, and continuously raising the quality of the work around you. At this stage of our growth, the Product Manager, Marketplace must be comfortable operating with some ambiguity, making decisions with imperfect information, and course-correcting quickly. There is always something worth digging into here — and we want someone who sees that as a feature, not a bug. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 16,000 healthcare professionals and team members at more than 1,500 health and wellness offices across 50 states in three distinct categories: Dental care, urgent care, and medical aesthetics. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. ClearChoice Dental Implant Centers are a national network of dental implant centers founded in 2005 to provide innovative dental implant care to patients across the United States. ClearChoice has experienced strong growth over the years and today is a leader in the United States in providing dental implant treatments. Driven by a collective desire to improve the lives of prospective patients, ClearChoice helps people reclaim their health, smile and confidence. Beyond restoring teeth, this is about people getting their lives back. ClearChoice Management Services, LLC (CCMS) provides administrative practice management services to the ClearChoice network. We are seeking a Senior Digital Copywriter with strong conceptual instincts, strategic rigor and a clear point of view. This role goes beyond execution. You’ll be expected to bring thought leadership to the work, connecting ideas across channels, shaping narratives across the full patient journey, and elevating both the thinking and the craft of the team. You’ll generate ideas that feel modern, human and unmistakably ClearChoice, translating complex insights into compelling stories and experiences across web, CRM, paid social, digital video and emerging platforms. From big campaign ideas to the smallest moments of microcopy, you understand how every touchpoint contributes to a cohesive and motivating experience. Reporting to the Copy Director, you will collaborate closely with designers, strategists and cross-functional partners to create work that is both emotionally resonant and strategically effective. Why this role is exciting: • Play a key role in defining how ClearChoice shows up across the entire patient journey, from first impression through conversion and beyond, • Join a small, agile team with the freedom to concept boldly and influence creative direction, • Help shape a premium, modern digital presence that reflects the emotional weight and life-changing impact of our offering, • Write at the intersection of creativity, technology and data, leveraging AI, Figma and performance insights, • Challenge category conventions and bring fresh, unexpected thinking to a traditionally conservative space, • Contribute to a culture that values critical thinking, strong opinions, and creative excellence, • Work in a modern, creative environment in the heart of Chicago’s Fulton Market district What you’ll do: • Lead the development of concept-driven ideas and narratives across web, landing pages, CRM/email journeys, paid social, display and digital video, • Connect the dots across touchpoints, ensuring messaging is cohesive, intentional and aligned throughout the patient journey, • Bring a strategic, critical lens to every brief—asking smarter questions, identifying gaps and elevating the work beyond the ask, • Develop distinct copy territories and messaging frameworks, not just executions, • Translate complex healthcare information into clear, human, motivating storytelling, • Partner closely with design, UX and strategy to create integrated, idea-first work, • Contribute to and help evolve brand voice, messaging systems and narrative consistency, • Use Figma as a working tool for collaboration, iteration and storytelling within design flows, • Leverage AI tools thoughtfully into your workflow to enhance ideation, exploration and efficiency, • Present work with clarity and confidence, articulating both creative rationale and strategic thinking, • Mentor and elevate other writers by setting a high bar for thinking, craft and attention to detail What you bring: • 5–7+ years of experience in digital copywriting or creative roles (agency or in-house), ideally in consumer, retail or healthcare categories, • A portfolio that demonstrates conceptual thinking, campaign-level ideas and full-funnel storytelling across digital channels, • Proven ability to translate strategy into compelling, human creative ideas, • Experience working across multiple touchpoints (web, CRM, social, video) with an understanding of how they work together, • Strong writing craft, with a sharp eye for clarity, tone and detail, • Comfort operating in fast-paced, collaborative environments with evolving priorities, • Proficiency in Figma (or strong willingness to work within it), • Experience using AI tools as part of the creative process, • Confidence presenting work and engaging in constructive creative dialogue Traits for success: • A conceptual thinker who leads with ideas, not just execution, • A systems thinker who understands how messaging connects across the full patient experience, • Curious, proactive and energized by solving complex creative challenges, • Comfortable moving between big-picture thinking and hands-on execution, • Self-motivated and able to work autonomously, • Ability to critically analyze briefs, identify gaps and pose questions to stakeholders, • A strong sense of ownership, accountability and creative pride, • Collaborative, resilient and motivated to raise the level of the work Annual Pay Range: $88,000 ~ $100,000 A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

Software Guidance & Assistance, Inc., (SGA), is searching for a Technical Account Manager for a contract assignment with one of our premier SaaS clients in Chicago, IL. This role is also open to fully remote in MST, CST, or EST. Our Technical Account Managers (TAM) build, develop, and maintain key one-on-one relationships with our most valued customers who have invested in the Ultimate Success program. They produce and deliver a prescribed set of technical services and guidance specifically designed to enable customers to maintain top operational health, while adopting new solutions and functionality and drive value realization to fully realize their investment in Adobe technology. As an ideal candidate you have previous customer-facing experience and excellent communication skills that enable you to expertly represent us within a customer's environment. You will be able to demonstrate a proven track record showcasing your ability to think strategically about people, process, and technology challenges. As a TAM you actively look for opportunities to help customers succeed by driving efficiencies, demonstrating the Adobe advantage, and drive innovation through the powerful Adobe suite of products. TAMs are responsible for direct account management and driving technical and strategic discussions regarding tasks, projects, cases, standard methodologies, and prioritization with multiple customer personas from developers and analysts, to management and senior leadership. In addition to the above set of functions, key elements of the role include serving as a primary, technical go-to person for multiple customers as you establish business and operational understanding of their environment. Hands-on, confident technical expertise is required to work through challenges and events, and oversee day-to-day operational needs. You will field technical questions, handle customer issues, and influence partners to improve your customers' health. The overarching goal is to ensure that you understand your customers' technical and business requirements, and are in a position to anticipate and avoid issues, identify and mitigate risk, and create a successful partnership with Adobe all the while driving adoption and demonstrating value. Responsibilities: • Be a central point of contact while ensuring high levels of customer satisfaction for your assigned customer accounts, • Maintain regular communication with both the external and internal teams, constantly handling customer expectations, • Engage with Director and VP-Level executives to translate business needs into technical and operational plans, • Work hands-on with Adobe Customer Success Management, Managed Services, Engineering, TechOps, Product Management, Support, and the rest of the Consulting practice to address issues, questions, and requests, • Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning, • Analyze and present impactful data and insight to leadership, • Demonstrate knowledge of your customers' environments to assist Adobe service teams in better serving your customers, • Serve as a first point of critical issues for customer concerns relating to technical issues and coordinate and drive resolutions with Adobe services, sales, and product teams, • Ensure timely response and resolution to technical and product outstanding items, • Assess and document customers' technical environment to reveal ongoing insight and improvement opportunities, • Make recommendations on how new and existing features fit within customers' environments, supplying standard methodologies and guidance, • Participate in customer-requested meetings and quarterly business reviews (on-site and remotely), • Participate in project-based, consultant-led architectural and design discussions to ensure solutions are optimal for the customer(s), • Provide proactive status updates to required parties, • Host periodic checkpoint and status calls with customer and internal partners, • Identify enablement goals and plans, • Continually develop both technical and soft skills individually and assist in mentoring immediate team members as needed Required Skills: • Bachelor's Degree in related field of the technical industry or equivalent experience, • At least five years of full-time experience in consultative, customer-facing support and/or related role in marketing technology, • Exceptional CX focus and abilities, • Track record of delivering value, driving conversations, and not waiting to be asked by the customer but bringing opportunities to your customers proactively - proactivity is key to success, • Proven ability to adapt to new technologies and learn quickly, • Demonstrated presentation skills, including confidence and comfort on camera on calls and in front of audiences both small and large, • Professional demeanor, ability to collaborate with and lead diverse teams throughout Adobe, and communicating with client managers, directors, and VPs including CMOs and CXOs., • Excellent, advanced written and verbal communication skills, • Strong conflict resolution and negotiation skills, • Sense of urgency in driving closure around blocking issues and open technical issues, • Strong personal organization skills, as well as prioritization and time management skills, • Ability to manage multiple, complex, high-priority tasks and situations across multiple accounts, • Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly and thoroughly, using peers and internal resources as applicable, • Travel to client locations as (approximately 15-20 percent), • Familiarity, awareness, or strong working knowledge of development methodologies and technologies., • Tagging and implementation familiarity or experience, • Analysis principles and interpretation experience, • Understanding of and experience with marketing software and domain principles, • Experience and familiarity with at least one of the following Adobe solutions (not a hard requirement but strongly desired): Adobe Analytics, Adobe Audience Manager, Adobe Experience Manager, Adobe Campaign, Adobe Journey Optimizer, Adobe Customer Journey Analytics, Adobe Target, Adobe Experience Platform, Adobe Realtime Customer Data Platform, etc., • Familiarity with Agile development methodologies, such as, Scrum, • Familiarity with SaaS UX and navigation, • Understanding of performance tuning and optimization, • Understanding and experience in debugging coding languages is a plus, • API-level knowledge of third-party applications is preferred, • Comprehension or experience in a wide-range of computer operating systems and software with emphasis on installation, troubleshooting, upgrading, integration and client/server operations is desired SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at ___ . SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company ___ to request an accommodation or assistance regarding our policy.

Our client (AMLAW 200) is seeking a tech savvy Finance Attorney to take on the role of "Innovation Lawyer" Responsibilities: • Work with practice group leaders and partners across the CFT Department, the Director of Practice Operations for CFT and LEAP Leadership to identify the highest value use cases for using AI across Finance Teams., • Work with the LEAP Taskforce to identify and support pilots of the best AI platforms to support those use cases., • Collaborate with existing practice-aligned Innovation Teams to maintain a consistent approach to Innovation activities., • Where new AI technologies are implemented and approved by the firm:, • Standardize and scale successful AI solutions across Finance Teams in close collaboration with the LEAP Taskforce., • Serve as a dedicated resource for lawyers seeking AI support, offering responsive, high-touch assistance with prompt design, refinement, and execution., • Assist Finance Teams in identifying and adopting AI-enabled workflows through proactive outreach and hands-on support developing and executing AI templated prompts that align with the work of the Finance Teams., • In conjunction with Learning & Development and the LEAP Taskforce, ensure use of AI is embedded within associate training programs and identify where AI can be used as part of junior associate training., • Prepare and deliver technology presentations and trainings related to creative and practical uses for AI across Finance Teams, and assist in the development of web content that highlights strategies for leveraging AI throughout matter cycles., • Develop a detailed understanding of the firm’s other technologies that support delivery of client work within Finance Teams, and ensure that these are promoted and used appropriately alongside any new AI-enabled practice technologies. This includes close collaboration and working with the firm’s Knowledge Solutions and Innovation teams. Skills and experience required • A finance lawyer with at least 5 years’ experience of practice in a large US national or international law firm., • Either: experience in a legal technology role (preferred) OR a keen interest in AI and proven track record of using technology to support legal practice, with ambition to drive AI transformation., • Detailed understanding of key workflows that exist in legal finance work and a process-driven mind-set., • Gravitas to win the respect of partners and other colleagues, the ability to establish a rapport with all team members, and ability to persuade and influence people to change their established working practices., • Be a strong communicator with excellent inter-personal skills and experience of internal and external training., • A can-do attitude, with a driven, enthusiastic and energetic approach, willing to roll sleeves up to learn new skills and set an example to others., • Strongly service-oriented with enthusiasm for the challenges of driving change in a large, multi-office law firm setting., • Ability to be flexible and adaptable to support priorities and strategies of the firm in its AI strategy., • An understanding of product development and management, UI/UX concepts, user testing and/or process mapping is highly desirable., • This position may require intermittent travel domestically and internationally

Job Description Job Title: Change Management Lead Department: Information Services FLSA Status: Exempt Reports to: Director, Digital Transformation Enablement The offered salary will be determined by a variety of factors including an applicant’s education, years of experience, knowledge, skills, and abilities as well as internal equity and alignment with market data. The following describes the various aspects of the designated job. Some or all of these aspects may be changed over time, with or without notice, at the sole discretion of the ACGME. Applicants must be currently authorized to work in the United States (US) on a full-time basis. The ACGME will not provide employment sponsorship for this position (e.g., H-1B Visa or other US employment authorization). JOB OVERVIEW Reporting to the Director, Digital Transformation Enablement (DTE), the Change Management Lead fulfills a key role in supporting the successful adoption and sustainment of digital transformation and other major technology initiatives across the ACGME. This role is responsible for planning, executing, and driving organizational change management (OCM) activities that ensure digital initiatives result in quality solutions, positive user experiences, and achievement of desired business outcomes. Focusing on the people side of change, the Change Management Lead works closely with project teams, project managers, business leaders, IS members, Communications department staff, and internal and external stakeholders to drive awareness, readiness, adoption, and sustained behavior change while minimizing resistance related to new technologies, processes, and ways of working. In the conduct of these activities, the Change Management Lead ensures change initiatives are defined, planned, executed, and reinforced effectively to support the realization of transformation benefits across the organization. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Change Enablement Strategy, • Develop, execute, and support change management strategies and plans aligned with digital transformation roadmap and initiatives, including readiness, adoption, and reinforcement activities, ensuring activities are effectively synchronized with overall project goals., • Support the development of repeatable change enablement processes and tools to be applied consistently across initiatives., • Identify and proactively address potential resistance through targeted engagement, communication, and reinforcement strategies., • Assist with planning, coordinating, and managing change management tasks and deliverables in alignment with project plans and timelines., • Partner with the Project Management Office (PMO) to ensure change management activities are integrated into project plans and milestones, enabling seamless execution and monitoring of progress., • Maintain a change risk and resistance log, escalating issues as needed to proactively address barriers to adoption and sustainment., • Support implementation of change management methodologies such as Prosci, ADKAR to drive structured and effective change adoption., • Communications, • Partner with the Communications team as well as IS and project teams to support the development and execution of change-related communication plans, ensuring messaging is consistent and impactful., • Draft and coordinate review of change-related content including key messages, FAQs, toolkits, and stakeholder updates., • Tailor messaging and delivery approaches for diverse internal and external stakeholder audiences., • Assist with the creation and quality review of communication materials to guarantee accuracy and clarity in all change management deliverables., • Stakeholder Engagement, • Partner with business units and project teams to identify stakeholder groups and define engagement strategies throughout the change lifecycle., • Identify, activate, and support the formation and facilitation of Change networks advisory groups, work groups, and focus groups for internal and external stakeholders to enhance communication and advocacy for transformation initiatives across the organization, incorporating stakeholder feedback and promoting inclusive participation., • Coordinate stakeholder engagement activities, such as workshops, briefings, and feedback sessions, to foster collaboration and gather critical input throughout the change process., • Serve as a trusted advisor to internal and external stakeholders on change impacts and adoption strategies., • Maintain a calendar of stakeholder engagements and manage meeting logistics to ensure all relevant parties are informed and involved., • Training and Enablement, • Collaborate with the Training Lead and project teams to align training strategies with change objectives, as well as to support the development and delivery of training materials, ensuring stakeholders are well-prepared for new processes and technologies., • Contribute to training plans, timelines, and reinforcement strategies to support sustained adoption., • Monitor training participation and feedback to inform continuous improvement., • Assist in facilitating training sessions and enablement activities to promote understanding and readiness among impacted audiences., • Measurement and Reporting, • Support the development and administration of surveys and feedback mechanisms to assess readiness, adoption, and sentiment., • Track and analyze qualitative and quantitative change metrics and KPIs., • Prepare change management status updates and insights for project teams and leadership., • Assist in defining and tracking adoption metrics and KPIs to measure the success of change initiatives and inform continuous improvement efforts., • Provide regular status updates to the Director, DTE, PMO, and IS leadership, ensuring transparency and alignment throughout the transformation journey., • Track milestones and support recognition activities to celebrate progress and reinforce positive behaviors., • Project Collaboration, • Work closely with the DTE team, PMO, and project teams to integrate change activities into overall project plans., • Identify risks and issues related to change adoption and escalate as appropriate., • Ensure alignment with established project management and change management standards., • Perform other duties as assigned to advance the objectives of change management and digital transformation across the organization. SUPERVISORY RESPONSIBILITY None QUALIFICATIONS Minimum • Bachelor’s degree in business administration, Information Technology, Organizational Development, or a related field. Master’s degree a plus., • Seven or more years of experience in change management, digital transformation, or related roles., • Demonstrated experience supporting technology-driven change initiatives in complex organizations with a minimum of three years supporting organizational change management for large-scale digital transformation initiatives., • Demonstrated experience working in complex, multi-stakeholder environments., • Strong knowledge of change management principles and methodologies with working knowledge of change management frameworks (e.g., Prosci ADKAR, Kotter)., • Excellent written, verbal, presentation, and interpersonal communication skills., • Ability to manage multiple priorities and work collaboratively across teams., • Strong project coordination, organizational, and analytical skills with experience using data to inform decisions and improvements., • Proficiency in Microsoft Office (Word, Excel, PowerPoint). Preferred • Certification in one or more change management frameworks (e.g., Prosci, Kotter, AIM, CMP)., • Familiarity with user experience (UX) and human-centered design principles, • Experience supporting technology enabled change initiatives in healthcare, education, or accreditation environments., • Experience working with Agile and/or Waterfall delivery methodologies. WORK ENVIRONMENT/CONDITIONS This position is based in a typical office environment with no specific or unusual physical or environmental demands. Most of the work performed is normally done in the ACGME office and/or home office with the typical physical demands of an office environment. BENEFITS We offer a very attractive benefits package that includes medical, dental, and vision insurance, paid time off, 401k plan and other wellness benefits. The ACGME is an Equal Opportunity Employer.

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