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- IPPOLITA Corporate
Store Manager1 month ago$40–$50 hourlyFull-timeManhattan, New YorkThe Jewelry Store Manager is responsible for overseeing the daily operations of the store, ensuring an exceptional customer experience, and driving sales and profitability. This role involves managing staff, inventory, and visual merchandising, while maintaining a high standard of service and adherence to company policies. Key Responsibilities: 1. Sales and Customer Service: - Lead and motivate the sales team to meet or exceed sales goals. - Provide exceptional customer service, ensuring customers’ needs are met and addressing any concerns. - Assist customers with product selections, providing detailed information on jewelry features, quality, and value. - Develop strategies to improve customer retention and brand loyalty. 2. Team Management: - Hire, train, and manage sales associates and other store staff. - Schedule and assign duties to staff, ensuring adequate coverage during peak hours. - Conduct regular performance evaluations, provide feedback, and foster a positive work environment. - Ensure staff are knowledgeable about product offerings and sales techniques. 3. *Inventory Management: - Oversee inventory control, ensuring products are accurately stocked and tracked. - Conduct regular inventory checks, manage stock levels, and coordinate reordering with suppliers. - Ensure jewelry pieces are properly displayed and maintained in accordance with store guidelines. 4. Visual Merchandising: - Create attractive product displays that align with brand image and attract customers. - Regularly update displays and ensure that store aesthetics are in line with marketing campaigns and seasonal trends. 5. Financial Management: - Oversee the store’s financial performance, including meeting sales targets, controlling expenses, and ensuring profitability. - Prepare daily, weekly, and monthly sales reports for upper management. - Handle cash management, including processing transactions, reconciling cash registers, and ensuring accurate financial reporting. 6. Compliance and Security: - Ensure compliance with all store policies, health and safety regulations, and legal requirements. - Maintain security measures to safeguard high-value merchandise, including lock-up procedures and monitoring of CCTV systems. - Handle customer complaints or incidents in a professional manner. 7. Marketing and Promotion: - Collaborate with marketing teams to implement promotional campaigns, in-store events, and special offers. - Use social media and other marketing channels to attract new customers and increase brand visibility. Qualifications: - Proven experience in retail management, preferably in jewelry or luxury goods. - Strong leadership and interpersonal skills with the ability to motivate and lead a team. - Excellent customer service and communication skills. - Solid understanding of inventory management, sales processes, and financial reporting. - Attention to detail and ability to maintain high standards of store presentation. - Knowledge of jewelry products, including diamonds, precious metals, and gemstones (preferred). - Ability to work a flexible schedule, including weekends and holidays. Education & Experience: - High school diploma or equivalent (required). - Bachelor’s degree in business, marketing, or a related field (preferred). - Previous experience in a jewelry store or luxury retail setting is a plus. This role offers the opportunity to manage a dynamic retail environment and contribute to the success of a growing jewelry brand. The Jewelry Store Manager is expected to combine excellent leadership with a passion for fine jewelry and customer satisfaction.
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Social Media Manager1 month ago$25–$37 hourlyPart-timeManhattan, New YorkSocial Media Content Creator & Marketer You will be the voice and vision behind our online presence. You’ll create compelling content, execute innovative marketing strategies, and grow our audience. ** Key Responsibilities:** ** Content Creation**: • Develop high-quality visual and written content for Instagram, TikTok, and other social platforms. • Plan, shoot, and edit lifestyle and product imagery/videos that align with the brand’s aesthetic. • Create on-trend and engaging Reels, Stories, and posts to drive engagement and visibility. Social Media Management: • Manage the daily operations social media accounts, including posting, scheduling, and engagement. • Monitor trends and analytics to inform and optimize content strategies. • Respond to comments, messages, and community inquiries promptly and professionally. Marketing Strategy: • Design and execute social media campaigns to promote product launches, collaborations, and brand initiatives. • Work closely with the design and sales teams to align social content with overall marketing goals. • Collaborate with influencers and partners to amplify the brand’s reach. ** Analytics and Reporting:** • Track and analyze performance metrics to evaluate campaign success and provide actionable insights. • Use data to refine strategies and achieve KPIs, such as audience growth, engagement, and sales. Qualifications: ** ** • Proven experience in social media management, content creation, and digital marketing (preferably in the fashion or lifestyle industry). • Strong design and editing skills, with proficiency in tools like Canva, Adobe Suite, or similar software. • A deep understanding of Instagram, TikTok, and current social trends. • Excellent communication and storytelling skills with a creative flair. • Ability to multitask, work under deadlines, and adapt to the fast-paced nature of fashion marketing. • Experience with influencer marketing and partnerships is a plus. • Passion for fashion, luxury, and empowering women through style.
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