Inside Sales & Warehouse Associate
hace 20 días
Manchester
Job Description Precision Bolts & Boulons Plus’ Group is a team of nearly 85 employees with a strong reputation in structural bolts and anchoring systems. Be part of our Manchester team! We are looking for a versatile and customer-focused Inside Sales & Warehouse Associate to join our new branch. This is a hands-on, varied role combining inside sales, customer service, purchasing support, order processing, inventory, shipping and receiving, and warehouse activities. As part of a small team, you’ll be involved in many aspects of the day-to-day business. One moment you may be assisting a customer at the counter or preparing a quote, and the next you may be following up with a supplier, receiving a shipment, or preparing an order for pickup. If you enjoy variety, autonomy, customer interaction, and being part of building a new operation from the ground up, this position is for you. Why Join Us • Schedule: Monday–Friday, 7:30 AM–4:00 PM — Full-Time, Day Shift, • Company-Funded Health Reimbursement: Up to $300 per month toward eligible health insurance premiums. Choose the individual health plan and carrier that best fit your needs, • Paid Time Off: Start with 15 days (3 weeks) of paid vacation, • Paid Holidays: 8 paid holidays, including Black Friday and Christmas Eve, • Real Impact: Opportunity to contribute your ideas, improve operations, and grow within a rapidly expanding group Position Description Reporting directly to the Managing Director, the Inside Sales & Warehouse Associate plays a key support role in the day-to-day activities of the Manchester branch. The position combines customer service, inside sales, purchasing support, order processing, inventory management, shipping and receiving, and hands-on warehouse work. Your Responsibilities Customer Service · Serve customers by phone, email, and at the branch counter in a professional and responsive manner • Understand customer needs and help identify appropriate products and solutions, • Prepare quotes, enter sales orders, and process customer requests accurately, • Provide information regarding pricing, product availability, order status, and lead times, • Follow up on quotes, open orders, backorders, and customer inquiries, • Build strong relationships with customers and contribute to a high level of customer satisfaction, • Help resolve order discrepancies and respond quickly to customer needs Purchasing • Assist with purchasing products and replenishing inventory based on branch and customer requirements, • Place and follow up on purchase orders with suppliers, • Help maintain appropriate inventory levels while supporting customer demand Warehouse & Forklift Operations • Pick, verify, pack, and prepare customer orders accurately and efficiently, • Safely operate stand-up and sit-down forklifts for receiving, storage, order preparation, and material movement, • Move, organize, and store products safely and efficiently, • Maintain accurate inventory records and assist with inventory counts, • Maintain a clean, organized, and safe warehouse environment, • Assist with general warehouse activities as required The Ideal Candidate • Experience: 3+ years in inside sales, customer service, distribution, or warehouse operations. Experience with structural steel and fasteners a distinct advantage., • Customer Focus: Strong communication and service skills, • Systems: Experience using ERP and order-entry systems; P21 experience is an asset, • Versatility: Able to support sales, purchasing, customer service, and warehouse activities, • Forklift: Forklift experience is an asset, • Accuracy & Autonomy: Organized, detail-oriented, reliable, and able to work independently, • Physical Requirements: Ability to lift up to 50 lbs. and perform regular warehouse activities\nCompany Description Precision Bolts & Boulons Plus’ Group is a team of nearly 80 employees with a strong reputation in structural bolts and anchoring systems. Today, we’re taking the next step: opening a brand-new branch in Manchester, New Hampshire. Be part of the very first team! We are looking for a versatile Technical Account Manager for our 4-person branch, where every individual truly makes a difference. If you enjoy dynamic environments, varied responsibilities, and having a real, tangible impact, this position is for you. Precision Bolts & Boulons Plus’ Group is a team of nearly 80 employees with a strong reputation in structural bolts and anchoring systems. Today, we’re taking the next step: opening a brand-new branch in Manchester, New Hampshire.\r\n\r\nBe part of the very first team! We are looking for a versatile Technical Account Manager for our 4-person branch, where every individual truly makes a difference. If you enjoy dynamic environments, varied responsibilities, and having a real, tangible impact, this position is for you.