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Time Type: Full time Remote Type: Job Family Group: Market Operations Job Description Summary: We are experts in the beer, wine, and spirits industry looking for individuals who share our passion for customer service and thrive in a fast-paced working environment. As a member of our CDL driving team you will interact with customers daily to manually unload/deliver pre-sold products from our Distribution Center to their account locations in a safe and efficient manner. If you are the type to roll up your sleeves and are ready for a rewarding career with a Company that supports and empowers their associates, then come join the Breakthru Beverage family. Job Description: Why Drive With Us? • Home Every Night – No overnights or long hauls, • Consistent Schedule – 4-day work week (Tues–Fri), 6:00 AM start, • Solid Pay – $26.75/hour with high OT potential, • Stability & Support – Join a company that invests in its people Job Responsibilities: Operate a vehicle and deliver assigned orders of wine, spirits, beer and other beverages to accounts in a safe and responsible manner while complying with federal mandated laws. Manage the Customer Relationship • Maintain good relations with retail customers. Provides customer service by listening and resolving customer concerns., • Maintains customer confidence and protects operations by keeping information confidential., • Collect payment from customers and reconcile the assigned load with receipts and delivery invoice., • Records sales by completing daily sales and delivery records, • Returns empty containers and rejected or unsold merchandise by making appropriate collections from customers., • Responsible for some paperwork because of liquor laws invoices must be signed when the product is dropped off., • Ensures the company and themselves remain compliant with all applicable federal mandated laws and requirements for a DOT driver., • Maintains records by completing DOT driver log., • Performs duties in a safe manner by following established safety rules and regulations, • Maintains a safe and clean working environment by complying with procedures, rules and regulations., • Maintain vehicle, • Determines condition of vehicle by inspecting vehicle before and after use; logging inspection; reporting requirements, • Maintains safe vehicle and conditions and protects load by complying with organization policies, procedures, highway rules and regulations., • Maintains appearance of delivery truck by daily cleaning of the inside of the truck., • Requests routine truck maintenance by completing written maintenance request form., • Contributes to team effort by accomplishing related results as needed. Other duties, as assigned by the jobholder’s supervisor, may also be required. Minimum Qualifications: • Possess a valid driver’s license, CDL (Class A or B commercial license), • Minimum of 1 year of experience in related area, • Demonstrate good communication skills with high levels of professionalism, • Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines, • Utilize sound judgement and problem-solving skills, • Ability to work in fast-paced, high-volume, team environment Preferred Qualifications: • Bi-lingual a plus, but not required Physical Requirements: • While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone, • Regularly lift 45-65 lbs, • Regularly bend and squat Competencies: • Accountable for meeting own targets, work is reviewed periodically., • Problems encountered will be defined, repetitive, and routine with a solution readily available. This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description. Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available ___. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (708) 298-3536 and let us know the nature of your request and your contact information.

The opportunity Delaware North Sportservice is searching for a seasonal Bartender to join our team at Lambeau Field in Green Bay, Wisconsin. As a Bartender, you will be responsible for serving alcoholic and non-alcoholic beverages responsibly while providing an excellent guest experience. Pay $17.00 - $17.00 / hour Information on our comprehensive benefits package can be found at . What we offer We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: • Weekly pay, • Training and development opportunities, • Employee discounts What will you do? • Receives drink orders from patrons or servers, mixes and serves alcohol and non-alcoholic drinks for patrons following standard recipes and using company standardized proportions; serves wine and bottled beer or draws draught beer., • Serves alcoholic beverages responsibly, requests identification, and adheres to all unit and company alcohol service policies and procedures., • Enters drink orders into the cash register, collects payment from patrons for drinks served, and makes correct change., • Completes sales and inventory reports accurately., • Maintains bar stock by ordering or requisitioning liquors, beverages, condiments, and supplies., • Cleans and stores bar equipment and bar stock. More about you • Must be at least 18 years of age., • Minimum of two years’ front-of-house experience in a high-volume bar or restaurant., • Experience in cash handling and credit card processing., • Previous experience using a computerized POS system. Physical requirements • Ability to remain standing for the entire length of the shift., • Constant walking, bending, reaching, and repetitive motions., • Ability to lift stock to 50 pounds occasionally., • Exposure to moderate to high environmental noise levels during busy times. Shift details Days Evenings Holidays Weekends Events Who we are Delaware North has operated concessions, premium dining, and restaurants at the Green Bay Packers' Lambeau Field and Titletown since 2012. At Titletown, we operate Homefield Pub + Social, featuring Topgolf Swing Suites, and host special events, including seasonal sledding and ice skating. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $17.00 - $17.00 / hour

The opportunity Delaware North Sportservice is searching for part-time Banquet Bartenders to join us at Lambeau Field in Green Bay, Wisconsin. As a Banquet Bartender, you will be responsible for serving alcoholic and non-alcoholic beverages at events while providing an excellent guest experience. If you thrive on excitement and want your workday to fly by, apply now to join the game day action. Pay $15.00 - $15.00 / hour Information on our comprehensive benefits package can be found at . What we offer We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: • Weekly pay, • Training and development opportunities, • Employee discounts What will you do? • Receives drink orders from patrons or servers, • Serves alcoholic beverages responsibly, requests identification, and adheres to all unit and company alcohol service policies and procedures, • Mixes and serves alcoholic and non-alcoholic drinks for patrons following standard recipes and using company standardized proportions; serves wine and bottled beer or draws draught beer, • Enters drink orders into point-of-sale system, collects payment from patrons for drinks served, • Completes Daily Bar Sales Report accurately, • Maintains bar stock by ordering or requisitioning liquors, beverages, condiments and supplies, • Cleans, maintains and stores bar and cocktail area and bar stock; keep area clear of clean/dirty glassware, • Prepares and replenishes appetizers and/or garnishes as needed, • Performs opening, closing, and additional work duties as assigned, • Performs other duties as assigned by management More about you • One year's previous experience as a bartender in a high-volume environment preferred, • Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards, • Ability to complete and maintain alcohol service certificate, • Basic math skills, with ability to accurately total guest checks, • Possess basic knowledge of standard drink recipes and alcohol brand names, • Verbal communication skills; listening skills with ability to take beverage orders and fill those orders correctly, • Must be 18 years of age Physical requirements • Ability to remain standing for entire length of shift, • Constant walking, bending, reaching and repetitive motions, • Ability to lift stock up to 50 pounds occasionally, • Bar environment- noise level may be moderate to high during busy times Shift details Days Evenings Weekends Events OT as needed Who we are Delaware North has operated concessions, premium dining, and restaurants at the Green Bay Packers' Lambeau Field and Titletown since 2012. At Titletown, we operate Homefield Pub + Social, featuring Topgolf Swing Suites, and host special events, including seasonal sledding and ice skating. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $15.00 - $15.00 / hour

The opportunity Delaware North Sportservice is hiring seasonal Club Supervisors to join our team at Lambeau Field in Green Bay, Wisconsin. As a Club Supervisor, you will be responsible for ensuring all food service and hospitality operations are efficiently carried out while providing an exemplary guest experience. If you thrive on excitement and want your workday to fly by, apply now to join the game day action. Pay $18.00 - $18.00 / hour Information on our comprehensive benefits package can be found at . What we offer We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: • Weekly pay, • Training and development opportunities, • Employee discounts What will you do? • Supervises and coordinates activities of club associates on a per-shift basis, including enforcing work procedures and service standards, • Ensures all work areas and surrounding areas remain clean, sanitized, and safe, • Analyzes and resolves all problems with associates, guests, and the operation with the assistance of, • management, • Estimates, requests, and inspects supplies and inventory, • Assists club associates in serving guests as business levels demand More about you • Minimum 18 years of age, • Minimum of one year of experience in a food service position required; previous experience in a front-of-house restaurant/club/bar preferred, • Previous point-of-sale or computer operation is preferred, • Previous supervisory experience preferred, • Strong knowledge of food and wine, • Basic knowledge of cost control measures and profit and loss, • Ability to problem solve and operate in a fast-paced environment Physical requirements • Frequent walking, throughout entire facility, for entire length of shift, • Constant standing, bending, reaching and repetitive motions, • Ability to perform normal lifting of stock up to 50 lbs. Shift details Weekends Events Days Evenings OT as needed Who we are Delaware North has operated concessions, premium dining, and restaurants at the Green Bay Packers' Lambeau Field and Titletown since 2012. At Titletown, we operate Homefield Pub + Social, featuring Topgolf Swing Suites, and host special events, including seasonal sledding and ice skating. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $18.00 - $18.00 / hour

Festival Foods - 2430 University Avenue - Responsibilities: Be a Product Guide: Help guests find what theyre looking for, offer recommendations, and take special orders; Deliver Great Service: Answer questions, resolve concerns, and ensure every guest leaves feeling supported; Operate the Register:

Job DescriptionSA (server assistant) We are looking for a motivated server assistant / Busser to join our team! You will contribute to an exceptional dining experience by cleaning tables, removing dirty dishes, setting tables, and servicing items to guests such as water, coffee, and condiments. You are great at managing multiple priorities and thrive in a fast-paced environment. With special attention to the details, you care about performing quality work and overall contributing to a friendly and productive team atmosphere. Responsibilities: • Wipe tables or seats with sanitizer, • Set tables, • Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning, • Perform serving, cleaning, or stocking duties in establishments, such as dining rooms or bar, to facilitate customer service, • Clean up spilled food or drink or broken dishes and remove trash, • Fill ice dispensers, • Communicate with server and host to expedite efficient seating, table utilization, and customer service, • Inspect restrooms throughout shift, clean as needed, • Stock liquor, beer, and wine, • Empty bus tubs as needed, • Wash glasswareQualifications:, • Previous knowledge of food service regulations preferred, • Skilled with the use of hand tools needed for the position, • Able to work in a fast-paced environment, • Able to lift, carry, or pull objects that may be heavy, • Able to stand for extended periods of time, • Able to prioritize, organize, and manage multiple tasksComplete our short application today!

Job Description About us • Join our team of professionals and apply for our elite brand ambassador job in Wisconsin and be part of something great!, • Starting pay $30.00/hour., • Female-owned and known for our professionalism and progressive approach, we specialize in consumer activation and beverage marketing throughout the United States., • Our commitment to redefining industry standards, coupled with a relentless pursuit of innovation and always being prepared to deliver an unparalleled experience that outrivals expectations sets us apart from other experiential marketing companies., • We continue to defy industry stereotypes and set new standards of excellence. Join us in reshaping perceptions and proving that greatness knows no bounds. Together, let's showcase our industry's true potential and emerge as leaders in innovation and quality. Join Our Growing Team as a Brand Ambassador Are you a passionate advocate for bourbon, beer, wine, or other alcoholic beverages, and skilled in promotions, marketing, or sales? We're on the lookout for dynamic individuals for beverage promotions roles. Our team members represent our brands as on-premise Brand Ambassadors and off-premise Sales Professionals. Positions offers competitive pay and a flexible schedule that works around your availability, Responsibilities • If you are hired for the elite brand ambassador job in Wisconsin you will conduct engaging consumer tastings at diverse locations, including liquor or package stores, grocery stores, bars, restaurants, festivals, sporting events, convenience stores, gas stations, and trade shows., • Deliver captivating product presentations, showcasing brand attributes and product features to potential customers., • Distribute enticing product samples and promotional materials to drive brand awareness and cultivate customer loyalty., • Engage with consumers, providing expert guidance, addressing inquiries, and enriching their tasting experience. Ideal Candidates The ideal candidate for our brand ambassador job in Wisconsin will: • Demonstrate a genuine passion for the beverages we’re representing., • Brings previous sales or promotional experience to the role., • Possesses outstanding communication and interpersonal skills., • Has a flexible schedule to allow working evenings and/or weekends., • Tasting events typically span 2-3 hours, often with multiple events per day/evening. Benefits • Comprehensive training provided for candidates without prior experience., • Flexible Schedule, • Competitive wages

Job DescriptionDescription: An organization's personnel is its most critical and important asset, In the same way that Hinterland is dedicated to delivering an exceptional and exciting journey and experience in craft brewed beer and dining, Hinterland is also committed to employing a team of highly skilled, knowledgeable, upstanding, ethical staff. Hinterland is committed to delivering the highest level of service in all aspects of its operation, It is critical to Hinterland's success that each team member know, understand and are able to execute their role and responsibility at a high level in all facets of operation. The Restaurant Server is ultimately responsible for effective, efficient and exemplary food and beverage service to the customer delivered with the expected high level of service resulting in an exceptional customer experience for each and every Hinterland guest. Reports to: Restaurant Manager Restaurant Server job duties, role and responsibilities: • Report for work a minimum of 15 min prior to scheduled start time in order to be present and ready to work at scheduled start time, • Create and contribute to a positive, productive work environment with a can-do attitude and customer-centric approach, • Perform work and care of guests with purpose, enthusiasm and a sense of fun and adventure - Treat others and conduct oneself with respect and care, • Perform opening duties according to Front of House Side Work Checklist, • Attend shift line up in attentive, engaged manner, requesting clarifications as needed, • Complete shift objectives as discussed in line-up, • Review shift section assignments, prepare assigned section for service including table set up such as linens, silverware, and glassware, • Review shift section reservations, note any special considerations such as celebrations, special requests, allergy notifications, etc., • Prepare for any special considerations including consulting with kitchen if necessary, • Welcome guests as in a warm and friendly manner, engaging them personably within 2-3 minutes of being seated, • Review menus with guests emphasizing beer section for beverage order and specific menu items for food order, Answer questions about beverages, menu items, and other applicable restaurant functions and services, • Inform guests of menu changes, daily specials and make recommendations you genuinely feel your guests will enjoy, • As needed/requested, explain to guests how various menu items are prepared, describing ingredients and cooking methods, • Take guests beverage and food orders and and accurately input orders into POS system for transmittal to bar and kitchen, • Check guests identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages, • Serve food or beverages to guests, and prepare or serve specialty dishes at tables as required, • Perform food preparation duties such as preparing soup/salads, bread and brewing coffee/tea (as requested), • Present, open and serve bottle wine to guests in appropriate glassware as required, • Monitor and observe guests experience to ensure guests are satisfied with beverages, food and servile and respond promptly and courteously to correct any problems, • Engage MOD in any issues that require additional attention or escalation, • Recognize, learn and use the names of frequent/regular guests, • Actively look for opportunities to exceed service standards and deliver an exceptional customer experience, Examples include:, • providing information regarding the local area, points of interest, • Helping with directions and arrangements for transportation/accommodations if needed, • Finding ways to make the guests experience distinct and extraordinary, • Remove used service ware and glassware from tables or counters, and take them to dish station for cleaning, • Prepare checks that itemize ,and total meal costs, sales taxes and gratuity (when appropriate) and review for accuracy prior to presenting to guests, • Collect and process payments from guests, engaging bartender or MOD (Manager on Duty) to make change for cash transactions as needed ., • Thank guests for their patronage and invite them to return, • Clear and clean tables or counters after guests have finished dining, • Assist host by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests, • Accurately enter reservations in reservation system including capturing all related information including any special considerations, • Complete side work according to Front of House Side Work Checklist, • Maintain knowledge of beer including type, producer, color, flavor profile, ingredients, serving portion, ABV and 1BU, • Maintain knowledge of menu items including ingredients, preparation and cooking methods, • Maintain knowledge of wine menu including ingredients, preparation, flavor profiles and serving portions, • Maintain knowledge of cocktail menu including ingredients, preparation, flavor profiles and serving portions, • Attend and participate in all scheduled team meetings as required, • Participate in Hinterland Training & Development Program, • Point-of-sale terminals and workstations with touch screen monitors/tablets, • Credit card processing machines, • Paging controllers, • Point-of-sale receipt printers, • Reservation software Minimum Qualifications • Positive, can-do attitude and willing customer service approach, • Be 18 years of age or older, • Good interpersonal communication skills, • Ability to multi-task, • Comfortable working in face-paced environment, • Basic knowledge' of dining room and service procedures and functions, • Basic food and beverage knowledge, • Basic mathematical skills, • Able to handle money and operate a point-of-sale system, • Able to work in a standing position for long periods of time (up to 8 hours), • Able to safely lift and easily maneuver trays of food and containers weighing up to 25 pounds This policy/procedure is a guideline to be followed with reason and discretion, This policy/procedure is subject to change. Any change to this policy/procedure is subject to and requires management approval prior to implementation, Any change to this policy/procedure requires written notification to the entire Hinterland team prior to implementation.

Job DescriptionAt Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Assists the General Manager in restaurant operations and in achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. Provide direction for restaurant staff to ensure maximum guest satisfaction, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment. REPORTING RELATIONSHIPS • Reports: Directly to General Manager, • Internal: Extensive contacts with all levels of store personnel as well as all home office departments., • Demonstrates principles actions, uses sound judgment and follow through on commitments., • Anticipates problems and issues and makes timely and sound decisions., • Demonstrates a passion and working knowledge of food, liquor, beer and wine., • Leads by example and maintains a guest first focus., • Sets and shares goals with team, monitors and tracks progress of goals., • Directly and honestly addresses issues and resolves conflicts and seeks opportunities for improvement., • Assists the General Manager in planning and analyzing administration and operations manpower., • Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations., • Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant., • Ensures the unit's compliance to productivity and service standards with a sufficient number of well-trained and productive employees., • Ensures proper management of the facility and equipment through preventive, • Maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements., • Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficient usage and yield application., • Conducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories., • Ensures accurate financial data to include: payroll, cash and receipts, productivity, food costs, and operating expenses. Responsible for all communications with regard to system breakdowns and deficiencies., • Attends unit management meetings, makes presentations as requested. Responsible for meeting established objectives during periods of his/her or Key Hourlys supervision., • Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction., • Extensive standing and walking for up to 8 hours, • Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards., • Must be able to communicate clearly, • Exposure to heat, steam, smoke, cold, • Reaching heights of approximately 6 feet and depts. of 2 - 3 feet., • Must have high level of mobility/flexibility in space provided, • Must have time management skills, • Must be able to read, write and perform addition/subtraction calculations, • Must be able to control and utilize fingers to write, slice chop and operate equipment., • Must be able to fit through openings 30 wide, • Must be able to work irregular hours under heavy pressure/stress during busy times, • Bending, reaching, walking, • Carrying trays of food products weighing about 50 pounds for distances up to 30 feet, • Lifting up to 50 pounds Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.

Job DescriptionDescription: An organization’s personnel is its most critical and important asset. In the same way that Hinterland is dedicated to delivering an exceptional and exciting journey and experience in craft brewed beer and dining, Hinterland is also committed to employing a team of highly skilled, knowledgeable, upstanding, ethical staff. Hinterland is committed to delivering the highest level of service in all aspects of its operation. It is critical to Hinterland’s success that each team member know, understand and are able to execute their role and responsibility at a high level in all facets of operation. The Restaurant Bartender is ultimately responsible for the effective, efficient and exemplary beverage and food service to the customer delivered with the expected high level of service resulting in an exceptional customer experience for each and every Hinterland guest. Reports to: Restaurant Manager Restaurant Bartender job duties, role and responsibilities: • Create and contribute to a positive, productive work environment with a can-do attitude and customer-centric approach, • Perform work and care of guests with purpose, enthusiasm and a sense of fun and adventure - Treat others and conduct oneself with respect and care, • Review reservations to understand expected business during shift and plan accordingly, • Perform opening duties according to Front of House Side Work Checklist, • Prepare bar for service including stocking all beer, liquor, wine, ice and supplies as needed for scheduled shift, • Slice and pit fruit, and prepare other garnishes as required for beverage service, • Attend shift line-up in attentive, engaged manner, requesting clarifications as needed, • Welcome guests in a warm, friendly manner, engaging them personably immediately upon guests entering the bar area, • Review menus with guests emphasizing beer selection for beverage order and specific menu items for food order. Answer questions about beverages, menu items, and other applicable restaurant functions and services, • Inform guests of menu changes, daily specials and make recommendations you genuinely feel your guests will enjoy, • As needed/requested, explain to guests how various menu items are prepared, describing ingredients and cooking methods, • Take guests’ beverage and food orders and accurately input orders into POS system for transmittal to bar and kitchen, • Check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages, • Serve beverages or food to guests in timely and accurate manner, • Monitor and observe guests experience to ensure guests are satisfied with beverages, food and service and respond promptly and courteously to correct any problems, • Engage MOD in any issues that require additional attention or escalation, • Recognize, learn and use the names of frequent/regular guests, • Actively look for opportunities to exceed service standards and deliver an exceptional customer experience. Examples include:, • Providing information regarding the local area, points of interest, • Helping with directions and arrangements for transportation/accommodations if needed, • Finding ways to make the guests experience distinct and extraordinary, • Take and prepare beverage orders from service staff, • Prepare drinks in accurate, efficient manner mixing appropriate ingredients in designated measured portions including liquor, soda, sugar, syrups, bitters, etc., • Present, open and serve bottle wine to guests in appropriate glassware as required, • Remove used service ware and glassware from bar or tables, • Maintain cleanliness in all areas of the bar throughout shift including counters, sinks, utensils, shelves and storage areas, • Arrange and maintain bottle, glasses, supplies and merchandise in an attractive and functional manner to support efficient drink preparation, promotion of beverages, and attractive displays, • Restock bar as necessary including beer, liquor, wine, ice and supplies as needed for completion of shift, • Prepare checks that itemize and total meal costs, sales taxes and gratuity (when appropriate) and review for accuracy prior to presenting to guests, • Collect and process payments from guests, engaging bartender or MOD (Manager on Duty) to make change for cash transactions as needed, • Thank guests for their patronage and invite them to return, • Assist host by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests, • Monitor guests behavior and alert manager to guests who are inebriated and/or become loud and obnoxious, • Assist manager in proper course of action regarding inebriated and/or obnoxious guests including denial of service and potential removal from premises, • Complete side work according to Front of House Side Work Checklist, • Maintain knowledge of beer including type, producer, color, flavor profile, ingredients, serving portion, ABV and IBU, • Maintain knowledge of menu items including ingredients, preparation and cooking methods, • Maintain knowledge of wine menu including types/varietal(s), producer/brand, region of origin, vintage, flavor profiles and serving portions, • Attend and participate in all scheduled team meetings as required, • Participate in Hinterland Training & Development Program, • Seek, identify and share suggestions for improvement to manager Requirements: Tools & Technology • Point-of-sale terminals and workstations with touch screen monitors/tablets, • Credit card processing machines, • Paging controllers, • Point-of-sale receipt printers, • Coffee grinder/maker, • Cutting boards, • Commercial use cutlery, • Positive, can-do attitude and willing customer service approach, • Be 18 years of age or older, • Good interpersonal communication skills, • Ability to multi-task, • Comfortable working in face-paced environment, • Knowledge of service and food and beverage standards, preferably involving at least two years of front-of-the-house hospitality experience, • Excellent basic mathematical skills, • Able to handle money and operate a point-of-sale system, • Able to work in a standing position for long periods of time (up to 8 hours)

Job DescriptionDescription: An organization’s personnel is its most critical and important asset. In the same way that Hinterland is dedicated to delivering an exceptional and exciting journey and experience in craft brewed beer and dining, Hinterland is also committed to employing a team of highly skilled, knowledgeable, upstanding, ethical staff. Hinterland is committed to delivering the highest level of service in all aspects of its operation. It is critical to Hinterland’s success that each team member know, understand and are able to execute their role and responsibility at a high level in all facets of operation. The Restaurant Host is ultimately responsible for managing guest traffic at the door including effective, efficient and exemplary guest reception, seating and assignment with the expected high level of service resulting in an exceptional customer experience for each and every Hinterland guest. Reports to: Restaurant Manager Restaurant Host job duties, role and responsibilities: • Create and contribute to a positive, productive work environment with a can-do attitude and customer-centric approach, • Perform work and care of guests with purpose, enthusiasm and a sense of fun and adventure - Treat others and conduct oneself with respect and care, • Perform opening duties according to Front of House Side Work Checklist, • Attend shift line-up in attentive, engaged manner, requesting clarifications as needed, • Review reservations to understand expected business during shift and plan accordingly, • Note and prepare for any special considerations including special seating requests, table arrangements, circumstances, celebrations, allergies, culinary requests, etc., • Work in collaboration with the MOD (Manager on Duty) to designate shift section assignments, • Prepare dining room for service including table set up such as linens, silverware, glassware, candles, etc., • Ensure dining room is neat, orderly and clean for service, • Welcome guests as they enter in a warm and friendly manner, engaging them personably and opening/holding doors whenever possible, • Inquire with guests in a friendly manner if they have a reservation, • Confirm reservation/table availability and guide the guest accordingly. Note any special considerations for party, • Offer to take guests’ coats and hang them appropriately according to assigned number, • In collaboration with MOD, control guest volume according to appropriate rate of throughput for scheduled staff in FOH (Front of House) and kitchen, • In the event of a wait list, inform guest of estimated wait time, • Escort guest(s) to assigned table or bar/waiting area as appropriate, • Assign table to appropriate server and communicate any special considerations for assigned party, being sure to receive confirmation acknowledgment from server, • Utilize paging system to notify server as necessary, • Answer phones in a warm, friendly manner to take reservations or appropriately respond to customers needs, • Accurately enter reservations in reservation system including capturing all related information including any special considerations, • Introduce menus to guests, answer questions about beverages, menu items, and other applicable restaurant functions and services as requested, • Monitor and observe guests experience to ensure guests are satisfied with beverages, food and service and respond promptly and courteously to address any problems, alerting the server appropriately, • Engage MOD in any issues that require additional attention or escalation, • Recognize, learn and use the names of frequent/regular guests, • Actively look for opportunities to exceed service standards and deliver an exceptional customer experience. Examples include:, • Providing information regarding the local area, points of interest, • Helping with directions and arrangements for transportation/accommodations if needed, • Finding ways to make the guests experience distinct and extraordinary, • As able, assist Servers in serving food or beverages to guests, • Remove used service ware and glassware from tables or counters, and take them to dish station for cleaning as able, • Clear and clean tables after guests have finished dining as able, • Re-set tables according to subsequent reservations, • Communicate with bussers regarding table re-setting needs/priority, • Thank guests for their patronage and invite them to return, • Complete side work according to Front of House Side Work Checklist, • Maintain general knowledge of beer, wine, beverage and food menu, • Attend and participate in all scheduled team meetings as required, • Participate in Hinterland Training & Development Program, • Reservation software, • Paging system, • Tablet computer Minimum Qualifications • Positive, can-do attitude and willing customer service approach, • Good interpersonal communication skills, • Ability to multi-task, • Comfortable working in face-paced environment, • Able to work in a standing position for long periods of time (up to 8 hours)