General Manager
3 days ago
Lenexa
Job DescriptionDescription: Circuit Spring is a U.S.-based electronics manufacturing services (EMS) provider specializing in PCB assembly, engineering support, testing, inspection, and fulfillment for commercial and government customers. Circuit Spring is a wholly owned subsidiary of Labconco, a manufacturing organization with decades of operational excellence, engineering depth, and enterprise-level resources. This role offers a unique opportunity to lead an agile, growing subsidiary business while leveraging the scale, systems, and expertise of a much larger parent organization—including access to leaders and specialists in operations excellence, Engineering, IT, Finance, HR, and Quality. Position Summary The General Manager is responsible for end-to-end operational and business performance at Circuit Spring, including PCB assembly, engineering, testing, inspection, shipping, and customer support. This leader translates business strategy into disciplined execution—building scalable systems, driving continuous improvement, and delivering measurable results. Success in this role requires a hands-on operational leader who is equally comfortable engaging with customers, leading teams, and partnering cross-functionally. The General Manager owns on-time delivery, cost control, quality performance, and customer satisfaction while building the operational foundation for long-term growth. Why This Role Is Unique • Full P&L and operational ownership of a growing manufacturing business, • Direct customer interaction with responsibility for delivery commitments, issue resolution, and long-term partnerships, • Strong team culture with emphasis on collaboration, accountability, and continuous improvement, • Backed by Labconco’s “firepower”—a deep bench of experienced leaders and experts across operations excellence, engineering, IT, HR, finance, and quality, • Bachelor’s degree from an accredited four-year institution, • Demonstrated customer-facing leadership experience in a manufacturing environment, • Strong operational background with proven ability to execute and improve systems, • Excellent communicator capable of engaging customers, employees, and senior leadership, • MBA or post-graduate certification, • Lean Manufacturing and/or Six Sigma certification (Green Belt or Black Belt strongly preferred), • Experience in electronics manufacturing, PCB assembly, or regulated manufacturing environmentsWhat Success Looks Like, • Customers experience reliable delivery, clear communication, and high quality, • Teams are aligned, engaged, and accountable for results, • Operations run predictably with strong metrics, discipline, and continuous improvement, • Circuit Spring scales profitably while leveraging Labconco’s enterprise capabilitiesRequirements:, • Drive overall business performance, including revenue growth, margin improvement, and customer retention., • Develop and implement high-impact business strategies that support long-term growth, operational maturity, and profitability., • Manage the operating budget—including labor, materials, and overhead—and partner with Finance to interpret and address cost drivers, variances, and efficiency opportunities., • Lead capacity planning, resource allocation, and long-range operational forecasting., • Establish and institutionalize cultural mechanisms—including role clarity, feedback loops, and performance reinforcement—that promote accountability, teamwork, ownership of outcomes, and continuous improvement across the organization., • Establish and enforce production schedules, workflow standards, and capacity plans., • Solve systemic operational issues related to productivity, material availability, equipment bottlenecks, and staffing constraints., • Oversee procurement and inventory management activities to ensure material availability, accurate inventory levels, controlled spending, and alignment with production schedules., • Standardize work procedures and ensure adherence to documented processes., • Establish key performance metrics (KPIs) for productivity, on-time delivery, first-pass yield, and labor utilization., • Ensure products are delivered to customers without defects or disruption, meeting or exceeding customer expectations for performance, reliability, and delivery., • Maintain accountability for ISO 9001 compliance by overseeing QMS execution, internal audits, documentation integrity, and corrective-action effectiveness., • Ensure all processes comply with IPC standards, customer requirements, and quality objectives., • Serve as the operational point of contact for customers regarding production status, technical questions, delivery commitments, and issue resolution., • Support quoting and estimating by providing accurate labor, routing, and capacity assessments., • Ensure timely communication of delivery risks, production changes, engineering updates, and corrective actions., • Supervise team members, providing coaching, direction, performance management, and recognition., • Provide business status updates, performance metrics, operational summaries, and strategic recommendations to senior management and other key stakeholders. Benefits