2nd line support jobs in Newcastle Upon Tyne - Page 2Create job alerts

This role involves 2nd/3rd line technical support, application ownership, and improving system stability. The position offers a structured 40-hour workweek with rotational shifts and a supportive work culture, aimed at making a positive impact on society. A technology services provider in Greater Lo

This role involves delivering first and second-line support across Microsoft 365 and Windows systems, with responsibilities including troubleshooting hardware and software, and supporting network functions. Candidates should have strong experience in IT support and the ability to work on-site five d

Ideal candidates have over a year of MSP experience and strong knowledge in Windows & Microsoft 365 administration. A well-established MSP in Aldershot is seeking an experienced 1st/2nd Line Support Engineer. This role involves delivering IT support to various clients, troubleshooting issues, and ma

Deliver end-user technical support and training. If you are an intelligent, professional and technology obsessed person with drive to succeed in the IT sphere and at least 2 years' experience in desktop support (preferably in financial services), this could be the ideal position for you. Provide Lev

Evolution Funding Ltd seeks a skilled 2nd line Application Support Specialist in the UK. Candidates should have experience in technical support, strong knowledge of ITSM frameworks, and familiarity with Microsoft Azure. Responsibilities include timely incident resolution, leading transitions of appl

Candidates should have proven IT support experience, strong knowledge of Windows Server and Microsoft 365 environments, and excellent communication skills. Interaction Recruitment is looking for an IT Support Engineer (2nd/3rd Line) based in Peterborough. This full-time role involves providing techn

Dynamite Recruitment is supporting , a global leader in technology solutions, is looking for a Customer Support Analyst / 2nd Line technical support to join their team on a temporary basis. You will provide second-line support for the client's POS software, managing cases from initial contact throug

Join our client’s dynamic IT team and take your support skills to the next level! This hybrid role (1 week on-site, 1 week remote) puts you right at the heart of fast‑paced IT operations — solving real‑world challenges, improving systems, and making a genuine impact every day. Deliver top‑

If you’ve also worked in the following roles, we’d also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, Desktop Support Engineer, Infrastructure Support Engineer, 2nd Line Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Li

Handle IT support queries both on-site and remotely. IT Support Engineer (2nd/3rd Line). Proven experience in a 2nd or 3rd Line IT Support / Infrastructure role.

The ideal candidate will support a large user base, resolve complex technical issues, manage ICT teams, and implement efficient service processes. You will enhance team knowledge and drive continuous improvement in service delivery and user satisfaction. This role requires strong problem-analysis sk

The ideal candidate will have strong knowledge of Windows and MacOS operating systems, proven experience in IT support, and excellent problem-solving skills. This role involves providing first and second line IT support for a range of issues across multiple locations. Martens is looking for an End U

An exciting opportunity for a 2nd Line IT Support Engineer to provide technical support, troubleshooting and cloud-based solutions across Microsoft environments within a fast-paced MSP setting. As a 2nd Line IT Support Engineer you will provide advanced technical support across Microsoft 365, Azure,

You’ll take ownership of escalated incidents and technical issues, working across Microsoft and cloud-based environments to diagnose, troubleshoot and resolve problems in line with agreed SLAs. Never ending supply of hot and cold drinks, biscuits, sweets, and fruit. You’ll work closely with coll

A staffing solutions company is seeking a skilled Network Support Engineer to provide 2nd line support and aid in critical infrastructure projects in a hybrid role. Ideal candidates should have at least two years of experience in network support and excellent communication skills. The engineer will

You will have good all round technical support and problem solving skills (Windows 10, 7, MSFT Office, Desktop Applications, Remote Connectivity, Desktops, Laptops, Printers) (Exchange and Active Directory). My client is looking for both 2nd and 3rd line candidates. A strong level of technical suppo

Ideal candidates should possess ITIL v3 Foundation and excellent communication skills, along with a proactive attitude. This role requires delivering premium 2nd line IT support in a fast-paced environment, communicating effectively with users at all levels. IT Support Analyst to join a luxury fashi

Line IT Support page is loaded## 2nd Line IT Supportlocations: Warrington - Clearwater 4time type: Full timeposted on: Posted 5 Days Agojob requisition id: JR100273United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, acros

The role involves providing 1st and 2nd line technical support to colleagues, ensuring their productivity. Aviva offers a competitive salary, various benefits including bonus opportunities, a generous pension scheme, and support for their staff's wellbeing and flexibility. Applicants should have pro

Troubleshoot Windows 10/11, Microsoft 365, hardware and printers. Support projects, migrations and system improvements. Windows 10/11 | Microsoft 365 | Active Directory | Azure AD | Networking fundamentals | Intune | Virtualisation (VMware/Hyper-V.

An exciting opportunity for a 2nd Line IT Support Engineer to provide technical support, troubleshooting and cloud-based solutions across Microsoft environments within a fast-paced MSP setting. Working as a 2nd Line IT Support Engineer you will take ownership of incidents, ensuring timely resolution

This role offers a full-time position focused on providing 2nd/3rd line support across infrastructure and resolving complex technical issues. The candidate should have strong troubleshooting skills, experience in IT service operations, and knowledge of ITIL principles. The position is fully office-b

This position supports end users in secure environments with an emphasis on service improvement and adherence to ITIL standards. A leading IT support provider in Greater London seeks an experienced 2nd Line Tech Bar Engineer. Candidates must have 2–5 years of experience in a support role with a st

This entry-level role offers flexible hybrid working and focuses on IT support, client communication, and troubleshooting various technologies. A growing digital services company is looking for a 2nd Line Support Analyst to join their team in Stockport, UK. Ideal candidates should possess at least 1

The ideal candidate should have a strong background in IT support within an MSP, excellent customer service skills, and a solid understanding of Microsoft Azure and 365. AWD online is seeking a 2nd Line IT Support Engineer in Greater London to provide technical support and troubleshooting across Mic

A technology services company in the UK seeks a Service Support Analyst to provide 2nd line support for public sector applications. Ideal candidates will have a strong IT background and experience in supporting digital services, along with excellent communication skills. The role includes efficient

Escalating issues to 2nd / 3rd line support, and other departments where necessary. Providing 1st and 2nd line support for the ECHO application. Based just steps from Richmond train, tube, and bus stations, our office is lively, friendly, and collaborative.

A technology firm in Greater London is seeking a Technical Support Analyst to provide 24/7 support for internal business users. The role involves owning incidents, ensuring SLAs are met, and collaborating with various teams for outstanding support. Candidates should have at least 2 years of experien

If you’ve also worked in the following roles, we’d also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, Desktop Support Engineer, Infrastructure Support Engineer, 2nd Line Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Li

You’ll be responsible for handling escalated support issues, working closely with 1st and 3rd line engineers, and ensuring high-quality service delivery across a diverse client base. Staffing and Recruiting and Technology, Information and Media. Provide 2nd line technical support within an MSP env

Provide 2nd line support for escalated incidents and service requests, particularly those related to Azure, Intune, and Microsoft 365. We are seeking a skilled and IT Technical 2nd Line Engineer with experience on automation/scripting and M365 technologies including Microsoft Intune, Microsoft Autop

A global law firm in London is seeking a 1st / 2nd Line IT Support Analyst to join their IT team. This hybrid role involves providing high-quality technical support to legal staff and requires strong communication and technical skills. Ideal candidates will have previous experience in a professional

Required qualifications include over three years of experience in 2nd or 3rd Line Support and a valid UK driver’s license. The role offers 23 days of annual leave which increases, along with various wellbeing benefits, and is targeted at entry-level candidates. A global recruitment partner is seek

The ideal candidate will proactively manage incidents, provide first-class technical support, and contribute to service improvement initiatives. A technology company in the United Kingdom is looking for a Cloud Support Engineer to deliver high-quality support experiences. Essential skills include ex

Ideal candidates will have prior IT experience, strong customer service skills, and the ability to manage user support in an educational setting. The position offers a competitive salary between £30k and £37k and opportunities for career progression. A leading education technology provider in the

The role involves delivering 1st and 2nd line support, troubleshooting IT systems, and improving processes. Ideal candidates should have strong Windows/macOS skills and experience with Microsoft 365. A leading recruitment agency in the United Kingdom is seeking a Technical Support Specialist to join

You’ll also likely have:* Excellent customer service and communication skills, with the ability to explain technical concepts to non-technical users,* Proficiency in documenting processes and creating clear, user-friendly guides for both 1st and 2nd Line Support tasks,* Ability to identify trends

The ideal candidate will have experience in network support, solid understanding of routing and switching fundamentals, and exposure to BGP and OSPF. Hamilton Barnes Associates Limited is seeking a Network Support Engineer to provide 1st and 2nd line support across enterprise environments. The salar

Wabsys is looking for an experienced IT Support Engineer to deliver 2nd/3rd line IT support across a range of clients. Candidates should have strong IT support experience, especially with Microsoft 365 and Azure. A salary between £35,000 and £40,000 is offered, along with a pension scheme, healthc

Responsibilities include troubleshooting both Windows and macOS issues, managing Microsoft 365 environments, and maintaining documentation. Pivotal Recruit is looking for a Level 2 IT Support Engineer to join their team in the South West of England. In this diverse role, you will manage escalated se

The role involves 2nd to 3rd Line Support functionality, offering development opportunities in a supportive environment. Responsibilities include assisting with Power BI integration, logging support tickets, and ensuring high standards in technical implementations. Candidates should have strong know

This is an exciting opportunity to work with some of the major motor and finance brands in the industry where you will play a leading part in delivering high-quality support for our business-critical applications, engaging directly with customers and stakeholders, and ensuring smooth roll out of ser

This role involves managing helpdesk queries, administering users in Active Directory, and assisting with system maintenance, while also developing towards 2nd Line responsibilities. Smart Payment Technologies is looking for a proactive Junior IT Support Engineer to be the first point of contact for

The ideal candidate will possess strong communication skills, a proven background in IT support, and an understanding of cloud technologies. A leading cybersecurity firm seeks a 2nd Line Support Engineer for their Cambridge and London offices. In this role, you will handle escalations from the 1st L