Technical Network Engineer/Network Engineer - SC Cleared
5 days ago
Cheltenham
Role: Technical Network Engineer - SC Cleared Location: Cheltenham, UK - 2-3 Days a week Work from Office. (Hybrid) Working in Rotational Shifts. Shift 1 - (7 AM - 3 PM UK Time.) Shift 2 - (9 AM - 5 PM UK Time.) Shift 3 - (11 AM - 7 PM UK Time.) Duration: Permanent/12 Months Fix Term Contract Role Description: Required Skills: Role Summary/Purpose Technical Network lead role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework. This role is for lead a NOC team and deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre's network environments. This role requires a strong architect level knowledge of network and network security. Qualifications/Requirements • UKSV SC Clearance., • Strong Network Data and Security knowledge. CCIE Level networking knowledge., • Strong knowledge of configuring Router, Switches, and Firewalls., • Prior experience of NoC/Incident Handling and supporting Network technologies such as routing/switching, Firewalls, load balancers, and proxies that underpin multiple data centres. Includes OEM such as Cisco, Fortinet, Checkpoint and F5., • Experience working with alerting and monitoring tools such as Cisco Catalyst Centre, Pressler PRTG, Nagios etc., • Experience with packet analysis and low-level troubleshooting., • Experience working with any ITSM tool such as Service Now., • Strong verbal and written communication skills., • Operational support of Network environments across two UK Data Centres and six manufacturing sites across south of England., • Support in-house ticket analysis, workgroup management and escalations., • Support Service utilities that underpin regional IT operations, including Monitoring & Alerting products., • Technically support any requirements across the Cyber Security, Application, and Infrastructure groups in region., • Follow and promote change control processes to ensure compliance and protect service., • Follow asset management processes in region and improve CMDB accuracy., • Document and control Standard Operating Procedure (SOP's) for IT processes., • Quickly able to technically analyses, diagnose, and resolve technical operational incidents and requests., • Customer first delivery. Resolve issues with a desire to maintain service uptime & performance., • Promote and demonstrate an Automation First thinking. Deliver best fit use cases for automation., • Demonstrate technical understanding of DC Architecture, Infrastructure, and service management., • Experience with enterprise network design and architecture including HLD and LLD creation and presentation of solutions to an approval board., • Experience with network automation tooling and techniques., • Experience with Load Balancers and proxies., • SoC Experience and some understanding of WAF and Firewall logs etc.