We are seeking a highly skilled and motivated Project Manager to join our dynamic team at a leading social housing company. The successful candidate will play a pivotal role in overseeing and managing various projects related to housing support services, with a focus on empowering individuals and improving community welfare. Responsibilities: · Coordinate project activities, ensuring adherence to timelines and deliverables. · Monitor project progress and identify any issues or risks, implementing corrective actions as needed. · Collaborate with internal teams and external stakeholders to ensure project objectives are met. · Build and maintain positive relationships with key stakeholders, including local authorities, housing associations, and community organisations. · Provide regular updates and reports to on project to Directors on status, achievements, and challenges. · Delegate tasks and responsibilities effectively, leveraging team members' strengths and expertise. · Conduct quality assurance checks to ensure that project deliverables meet established standards and expectations. · To sign up new tenants and process housing benefit claims. · To take part in training for support and compliance.
To cook for our residents a freshly cooked meal on a daily basis. Meals are booked in advance so our cook will know in advance what meals are required. Ordering stock for the following weeks menu which will be authorised by the Manager. Planning menus and supervision of kitchen assistants.
· Develop and implement policies and procedures to handle customer needs and complaints effectively. · Coordinate and oversee the work of our customer service team, ensuring they provide top-notch assistance. · Discuss customer feedback with other managers to find ways to improve our products and services. · Plan and coordinate help and advisory services to support customers and users. Requirements: · Previous experience in customer service or retail management. · Excellent communication skills and a friendly attitude. · Strong problem-solving abilities and attention to detail. · Ability to lead and motivate a team. · A passion for providing exceptional customer service. Benefits: · Competitive salary and opportunities for growth. · Flexible scheduling options. · Employee discounts on postal services and retail products. · Supportive team environment with room for your ideas to shine. · Training and development opportunities to help you succeed in your career.
Employers want to know
Do you have work experience?