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Claims Advisor Location: Central Bristol Working Pattern: Office-based 3 days per week, with flexibility to work remotely 2 days per week. Full time hours Monday - Friday generally working 08 - 4.00 pm / 09.00 - 5.00 or 10.00 - 6.00 pm. Salary is circa £25,000 per annum (depending on experience). About the Role Are you detail driven with a passion for helping people? We're looking for a Claims Advisor to join our client's supportive team, where you'll play a vital role in making sure customers get the care and service they deserve. In this role, no two days are the same, you'll be assessing and processing claims, solving problems, and working with colleagues and partners to ensure fair, timely outcomes. It's about more than numbers on a screen; it's about giving customers confidence and peace of mind when they need it most. What You'll Be Doing Assess and process claims across a range of products, keeping accurate and detailed records. Make fair, balanced decisions and ensure payments are in line with procedures and regulations. Communicate clearly with claimants, supporting them throughout their journey. Work with medical professionals and partners to gather the right advice when needed. Take ownership of queries and complaints, resolving them quickly and effectively. Share ideas, spot improvements, and contribute to best practice across the team Ensure compliance with FCA rules, the Data Protection Act, and other regulations. Help manage team workflows and support service levels. What We're Looking For Some previous office-based administration or office-based customer service experience Excellent attention to detail and accuracy. Strong communication skills, both written and verbal. Sound judgement and confident decision-making. The ability to prioritise, manage time effectively, and adapt to busy periods. A proactive, customer-first mindset. Reliability, professionalism, and a positive approach. What's in it for You? Hybrid working: 3 days in the office, 2 days remote. 25 days' holiday plus Bank Holidays and your birthday off! Discretionary annual bonus which can be up to 20% of your salary Contributory pension scheme (up to 12%). Private Medical Insurance (after probation). Discounts on retail, hospitality, fitness, and training courses. Regular socials, including Summer and Winter parties.Please click on apply

M365 Teams Voice Engineer An exciting opportunity for an experienced M365 Teams Voice Engineer to deliver Microsoft Teams Enterprise Voice deployments and unified communications solutions across enterprise client sites. Ideal for a technical specialist with experience in Microsoft 365, Azure, cloud infrastructure, networking and PowerShell automation. If you’ve also worked in the following roles, we’d also like to hear from you: Unified Communications Engineer, Microsoft Teams Engineer, Voice Engineer, UC Engineer, Infrastructure Engineer, Network Engineer, Cloud Engineer SALARY: Up to £50,000 per annum (depending on experience) + Benefits LOCATION: Field based role working predominantly at customer sites UK-wide (with occasional visits to the company offices in Bristol) JOB TYPE: Full-Time, Fixed-Term Contract (ending 18 December 2026 with potential to extend) WORKING HOURS: Monday to Friday, 37.5 hours per week PLEASE NOTE: Candidates will need a Full Driving Licence & Right to Work in the UK JOB OVERVIEW We have a fantastic new job opportunity for a M365 Teams Voice Engineer to join a specialist consultancy team delivering Microsoft cloud and unified communications deployments across enterprise client environments throughout the United Kingdom. Working across multiple customer sites, the M365 Teams Voice Engineer will design, implement and support Microsoft Teams Enterprise Voice platforms, enabling seamless collaboration, telephony migration and reliable communication services. As a M365 Teams Voice Engineer you will work closely with project teams, SMEs and client stakeholders to deliver site enablement, device deployment and voice platform configuration as part of large-scale Microsoft digital transformation programmes. The company specialise in helping organisations maximise their investments in Microsoft 365, Azure and Teams voice management. They provide expert consultancy, 24/7 support, and automation-driven administration and configuration services to streamline communication, enhance collaboration and boost productivity for their clients. DUTIES Your duties as the M365 Teams Voice Engineer include: • Technical Delivery: Provide technical expertise during project delivery including solution design, migration planning and implementation, • Site Enablement: Support structured deployment activities across client sites including configuration of Teams voice services and user policies, • Device & Telephony Deployment: Install and configure Teams-certified desk phones and DECT solutions ensuring correct setup and functionality, • Testing & Validation: Conduct inbound and outbound call testing and support number porting validation including DDI functionality and call routing, • Customer & Stakeholder Support: Work with project teams, partners and client stakeholders while guiding end-users through telephony transitions, • Documentation & Standards: Maintain deployment documentation and ensure activities follow established processes, security standards and deployment runbooks CANDIDATE REQUIREMENTS Essential • Advanced hands-on experience with Microsoft Teams and Enterprise Voice including configuration, optimisation, deployment and operational support, • Experience working with Microsoft 365, Azure and core networking technologies, • Familiarity with enterprise voice solutions including SBCs, media packs and gateways (ideally AudioCodes), • Background supporting on-site and hybrid infrastructure environments, • Experience using PowerShell for automation and configuration tasks, • Excellent verbal and written communication skills, • Proven ability to work both independently and collaboratively within project teams, • Strong interpersonal skills with the ability to build positive relationships with colleagues, clients and partners, • Strong organisational and time management skills, • Full UK driving licence, • Right to work in the UK, • Eligible for SC security clearance Desirable • Knowledge of PRINCE2 Foundation, • ITIL qualification or familiarity with IT service management frameworks, • Microsoft technical certifications WHY JOIN • Be part of a forward-thinking team delivering real impact, • Gain hands-on experience in IT transformation projects, • Develop skills that can lead to roles in Project Management, Technical Consultancy and more, • Develop your knowledge of Microsoft tooling Great employee benefits which include: • 25 days holiday (plus bank holidays) • Company pension • Income Protection • Health Cash Plan • Death in Service (4 x salary) • Enhanced family leave policies • Employee discounts • Volunteer Day Don’t meet every requirement? If you’re passionate about IT and excited about this role, we still encourage you to apply—even if your experience doesn’t perfectly match all the requirements. You may be exactly who the company is looking for. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14508 Full-Time, Fixed Term Contract IT Jobs, Careers and Vacancies. Find a new job and work in Bristol, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Introduction At Gallagher Benefit Services, youre a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether its shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. Were a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If youre looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Elevate Your Career as a Principal Pensions Associate at Gallagher! Are you ready to take your expertise in pension administration to the next level? Join Gallagher, a global leader in insurance brokerage and risk management, as a Principal Pensions Associate. With opportunities in Bristol, Manchester, Edinburgh, and Ipswich, this role offers you the chance to make a significant impact while working in a supportive and dynamic environment. Why Gallagher? At Gallagher, we are committed to fostering a culture of excellence, innovation, and collaboration. As a Principal Pensions Administrator, you'll be at the forefront of delivering exceptional service to our clients, while also mentoring and guiding a talented team of pensions administrators. We offer a vibrant workplace where your contributions are recognized, and your career growth is supported. How you'll make an impact Lead the administration of a diverse portfolio of occupational pension schemes, including DB, DC, and Hybrid pensions, ensuring accuracy and timeliness in all tasks. Allocate cases, perform and check both automated and manual calculations, and manage pensioner payrolls. Draft and review correspondence and reports, manage cashflows, investments, disinvestments, and invoices. Provide supervision and training to pensions administrators and senior pensions administrators, deputizing for the Team Leader when needed. Engage with scheme members through various channels, addressing queries and providing solutions. Collaborate with team members and build strong relationships with supporting teams. Support the Client Executive team and attend client meetings or new business pitches as required. About You At least 5 years of experience in defined benefit/defined contribution pension scheme administration. Achieved or studying towards the Pension Management Institutes CPC qualification. Experience in management and/or mentoring of team members. Ability to break down and explain complex calculations in simple terms. Strong analytical skills with a logical approach to problem-solving. Proficiency in Microsoft Office and excellent communication skills. Ability to work effectively as part of a team and prioritize tasks to meet deadlines. The right to work in the UK Gallagher Behaviors: Leading Self: Demonstrate integrity, trust, and personal responsibility. Leading Others & Relationships: Build diverse networks, collaborate effectively, and communicate with influence. Leading Results: Deliver client excellence, plan strategically, and drive for results. Leading the Business: Exhibit business acumen, strategic thinking, and innovation. #LI-TM2 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits youll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to buy extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, well cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Dont worry, were here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If youd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. TPBN1_UKTJ

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Staffing Bank workers can contribute to their NHS pension.

Staffing Bank workers can contribute to their NHS pension.

We are so grateful for the commitment and devotion of our Bank Staff, so are pleased to offer the following benefits:. Staffing Bank workers can contribute to their NHS pension.

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