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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire QA Insights Specialist - Principal Coordinator About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Error trends and root causes System failures Validation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvement Calibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessions Reporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of: Analysis of results, insights and data from multiple viewpoints Partnering with key stakeholders to refine and optimise insights Root cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what” Performing post insight impact reviews Maintaining a record of business impact and continuous improvement Support quick win and value add initiatives Appeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Ability to prioritise own day to day workload effectively Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change Ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance Excellence A positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and Scorebuddy Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire QA Insights Specialist - Principal Coordinator About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Error trends and root causes System failures Validation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvement Calibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessions Reporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of: Analysis of results, insights and data from multiple viewpoints Partnering with key stakeholders to refine and optimise insights Root cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what” Performing post insight impact reviews Maintaining a record of business impact and continuous improvement Support quick win and value add initiatives Appeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Ability to prioritise own day to day workload effectively Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change Ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance Excellence A positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and Scorebuddy Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Collaborate with insight providers across the whole UK business What we’re looking for Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others An ability to self-identify process improvements to improve efficiency, and then execute them Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Collaborate with insight providers across the whole UK business What we’re looking for Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others An ability to self-identify process improvements to improve efficiency, and then execute them Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire QA Insights Specialist - Principal Coordinator About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Error trends and root causes System failures Validation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvement Calibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessions Reporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of: Analysis of results, insights and data from multiple viewpoints Partnering with key stakeholders to refine and optimise insights Root cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what” Performing post insight impact reviews Maintaining a record of business impact and continuous improvement Support quick win and value add initiatives Appeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Ability to prioritise own day to day workload effectively Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change Ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance Excellence A positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and Scorebuddy Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Our Head Teachers are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. There’s lots of ups and downs, and to some of our young people, sitting through a lesson can be a big win. We call these huge small victories and whilst they may seem small on the surface, they add up to make a big difference. Avon Park School is part of Witherslack Group. The transformational effect of Avon Park School is consistently witnessed by parents, carers and professionals alike. The school’s ability to connect and engage with pupils is a result of its strong ethos of “high expectations and aspirations for every child” – and recently achieved aan Good Outstanding rating by Ofsted. All school staff, including teaching, pastoral and therapy, work in a truly collaborative way to ensure each pupil not only develops academically but also emotionally and personally. This ‘whole school’ commitment sees pupils with ADHD, ASD, Asperger’s or SEMH grow into capable and confident young people who want to succeed. You will be working with children and young people with complex educational needs, social, emotional and mental health needs, communication difficulties and challenging behaviours. You will set the vision for the future of the school, ensuring we have the right people and plans in place to see that our young people leave feeling proud of what they’ve achieved. You will get all the support you need to succeed, from the broader management team to a range of supporting specialists. Your colleagues will be the best at what they do, the school environments will be well-resourced, and we will help you build a rewarding career. We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you’ll get to bring learning to life and make a genuine difference to the lives of our young people – plus you’ll get: Bonuses: 10% performance based bonus and a long-term incentive plan which can equate to 30% of salary each year Training: A full induction and on the job training Holiday: You’ll work hard at WG, so you’ll be rewarded with full school holidays Progression: If career development is your thing, most of our head teachers have been promoted from within our group Flexible benefits: meaning you can increase/decrease benefits such as life insurance – check out our benefits _ Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover you’ll be eligible for BUPA healthcare and a health scheme covering dental and eye care Pension: we offer a range of pensions to suit your lifestyle needs including Teachers’ Pension and our very attractive TPS alternative Beautiful working environments with the very best facilities – check out our schools _ A recommend a friend scheme that offers a £1,000 bonus every time Our young people come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You’ll be able to connect with our pupils because of: • Your ‘can do’ attitude – a team player who rolls up their sleeves to help others, • You’re an outstanding and inspirational leader, • Your enthusiasm and expertise to help lead and build the school, • You’ll need previous teaching experience and have Qualified Teacher Status, • You’ll also need a minimum of 3 years experience in a Deputy Head Teacher role At Witherslack Group, inclusion is part of who we are. We’re committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we’ll be there every step of the way. By building a diverse and inclusive team, we’re better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description please click and for the person specification, please click . For an informal conversation regarding this role please contact Emma Pearce, Regional Director via email - emma.pearce@witherslackgroup.co.uk to arrange a call back. To view our ex-offenders policy please click _. To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools _. Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD #INDH

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Collaborate with insight providers across the whole UK business What we’re looking for Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others An ability to self-identify process improvements to improve efficiency, and then execute them Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you’ll be doing Process Managers have the opportunity to: Participate in Capital One’s process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes Analysing and improving existing processes to ensure consistently great customer outcomes Ensuring that processes are compliant with enterprise standards and regulations Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we’re looking for A keen attention to detail, to be able to understand key operational processes, systems and technology An understanding of Collections processes are preferred Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire UI (Product) Designer - Principal Associate Job Title: UI (Product) Designer - Principal Associate Location: London OR Nottingham Working Pattern: Hybrid - 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About the Role We’re looking for a Product Designer (UI) to join our Design team at Capital One. As a company we have a mission to make credit simple, and to achieve this we constantly strive for a more human-centred business. You’ll join our wider Design team and work in cross-functional teams alongside Product, Engineering, Research and Business Analysts to translate big business goals into memorable customer experiences. Year after year we’ve been recognised as a great place to work. In 2026, Capital One was ranked 9th in the UK’s Best Workplaces™ list. What you’ll do Deliver high-fidelity design solutions that span the full project lifecycle, from initial conceptual sketches to production-ready assets and technical specs. Explore a variety of visual design directions rapidly and iteratively, incorporating feedback while maintaining a high bar for visual quality. Be a brand guardian and influence the application of our visual language whilst being an advocate for quality. Contribute to and evolve our design system as we continue to add features to our experiences on app and web. Partner with UX designers in ideation sessions and workshops to develop ideas that address both customer and business needs. Use your visual thinking to help team members across disciplines understand, frame and communicate real business problems. Collaborate closely with engineering teams during the development process to translate design vision into flawless, production ready experiences for our customers. Empower the wider team by sharing the latest visual design trends, from visual best practices to new features in Figma and developments in AI. The skills and experience you'll need A portfolio that demonstrates your creative potential across a variety of platforms (eg. Mobile, web). We’d love to see examples of how you’ve creatively responded to a complex brief, or challenging content and how you leverage AI tools (e.g., Figma AI, LLMs, or generative asset tools) to optimise your workflow, accelerate prototyping, or explore creative concepts. Skilled using tools such as Figma, Adobe suite. Creative storytelling and illustration skills. Proven experience in UI and visual design, with pixel-level attention to detail. Experience in contributing to and maintaining design systems that determine brand identity (typography, colour, layout) but also implementation rules and patterns A commitment to inclusive design, ensuring that all visual outputs are fully accessible and meet WCAG standards without compromising on aesthetic impact. Experience integrating AI tools into your design process to increase efficiency while maintaining a critical eye for AI limitations regarding data privacy and accessibility. It would also be beneficial (but not essential) if you had: A Bachelor’s Degree or commensurate studies in Design, HCI, Computer Science or other related field. Experience working in an Agile development process. Project management experience, particularly in tooling such as JIRA and Confluence. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We’re passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You’ll be part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. You’ll report into the Head of Complaints Strategy and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual narratives and clearly explaining your results to people across the organisation of varied disciplines and levels will be key in the role. What you’ll do Manage and deliver complaints insight projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs Manage and enhance our complaints strategy, as well as the associated risks and process control activities, while providing relevant and timely communication to all internal partners and stakeholders Prepare and present insights and recommendations, through both written reports and presentations, in a concise and compelling way to internal stakeholders Leverage internal, industry, regulator and Financial Ombudsman Service (FOS) information to produce objective and actionable insights of customer complaint drivers and outcome trends Ensure all outputs are actionable, grounded in customer understanding, and guided by the broader context of our organisation to inspire the team to uncover the “so what’s” of all deliverables Collaborate with teams from across global lines of business and drive the delivery of key regulatory data and reports What we’re looking for A natural storyteller with an endless curiosity for how we can enhance customer outcomes Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork across all lines of business Experience with both qualitative & quantitative analytical methods Strong presentation-building, storytelling, and data visualisation skills Detail orientation, with some experience of more broad strategy design and process management A proven track record in delivering sustainable improvements, with a hands-on approach and outside-the-box mentality Creative problem solving and cutting through complexity with simple solutions Relevant experience in a regulated complaints environment Experience with Google Workspace, e.g. Google Sheets, Google Slides Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Assistant Manager Location: Leicestershire Salary: Up to £32,000 Contract: Permanent | Full-time About Roseacre Pub Company Roseacre Pub Company is a growing pub group with a genuine passion for hospitality done properly. Their venues are food-led, community-rooted, and built around the belief that great experiences start with great people. They're big enough to offer structured career pathways, b... ZIPC1_UKTJ

Assistant Sales Manager Global Fashion Sourcing Home and Fashion | UK-Based | International Travel Ready to help shape the next big thing in Home? Were hiring an ambitious and commercially mindedAssistant Sales Managerto join a fast-growing global sourcing business working with leading fashion retail teams across Home. This is a high-impact role where youll combine trend awareness, commercial instinc... ZIPC1_UKTJ

Noble Foods Home of the Happy Egg Co. Noble Foods is a family-owned company which began in 1920 and includes successful milling, poultry, agriculture, and consumer foods businesses. Within this, Noble Foods owns _, including the UK’s biggest free-range egg brand the Happy Egg co., Big & Fresh and Purely Organic. In a recent survey by Best Companies we were rated as one of the Top 10 companies to work for in the Food and Drink industry. Unfortunately we are not able to offer sponsorship now or in the future for this role so require a full RTW to be considered for this position. About the Role We’re looking for a detail-focused Quality Auditor to join our Added Value team in Leicester. In this role, you’ll play a key part in ensuring our products meet the highest standards of quality, food safety, and compliance. You’ll work closely with operations and technical teams to maintain an audit-ready environment, support continuous improvement, and uphold customer and regulatory standards. Shift Pattern: Sunday - Thursday, 10:00 - 18:00 Salary: £13.59 OTHER SHIFT PATTERNS ARE AVAILABLE Location: Across both of our sites - Hilltop Road and Ratby Lane- Leicester Key Responsibilities • Carry out audits against QMS, GMP, HACCP, and food safety standards, • Identify and raise non-conformances, supporting corrective actions and follow-ups, • Ensure all quality documentation is accurate, complete, and up to date, • Conduct sampling and testing (microbiological, chemical, water, and swabbing), • Liaise with external laboratories and manage sample submissions and results, • Support NPD trials, pre-productions, and product launches, • Provide technical guidance and support to operational teams, • Assist with customer complaint investigations, • Prepare and facilitate taste panels, reporting results clearly, • Perform validation and verification checks on CCPs and food safety controls, • Calibrate measurement equipment in line with schedules, • Maintain site standards to ensure continuous audit readiness, • Identify inefficiencies and recommend improvements What We’re Looking For • Strong attention to detail and commitment to quality, • Good communication and teamwork skills, • Ability to work in a fast-paced production environment, • Knowledge or experience in food safety, HACCP, or auditing (preferred), • Flexible and adaptable to changing business needs Training & Development You’ll be supported with training relevant to the role, which may include: • Health & Safety, • HACCP & Food Hygiene, • Internal Auditing, • Manual Handling, • Safe Systems of Work, • Equipment operation (e.g., pallet trucks) Physical Requirements This role involves: • Manual handling, • Bending and working in confined spaces, • Being on your feet for extended periods A reasonable level of fitness is required. Why Join Us? You’ll be part of a collaborative team committed to maintaining high-quality standards and continuous improvement. This is a great opportunity to grow your career in a dynamic food production environment. We believe the most successful teams are formed from a diverse talent pool and we strive to employ a wide variety of individuals in our business, selecting the best qualified person for each role regardless of age, disability, gender, race, religion, sex, sexual orientation or any other protected characteristics. What can we offer you? • Free hot drinks on shift, • Service Awards, • Enhanced paternity and maternity, • Free life insurance, • Enhanced Sick Pay Scheme, • Access to Perkbox with a variety of discounts including a monthly freebie from Greggs or Café Nero, • Discounted eggs and chicken, • A Celebration day after 1 years service enjoy an extra day off to celebrate a life event, such as your birthday, • Access to DigiCare + - Annual Health Check, Digital GP Consultations, Nutritional Consultations, Second Health Opinion and Mental Health Consultations., • Discounted Gym Memberships, • Free Eye Test every two years, • Discounted mobile phone contracts, • Share in our success with the People Partnership - after 6 months service you will be eligible for a yearly bonus, • Additional Allowances for First Aiders and Mental Health First Aiders, • Wellness programme, • Employee Charity Matching Scheme

Overview: Trainee Early Years Assessor\n\nAre you an Early Years professional looking to become an Early Years Assessor? We have a trainee opportunity for someone with management experience in a nursery setting who is ready to take the next step into assessing Early Years apprenticeships.\n\nRecruiting on behalf of a training provider that is big on quality, which is reflected in their Ofsted grade, this is an opportunity not to be missed.\n\nThe role is home based with learners located in Leicester and the surrounding area.\n\nTrainee Early Years Assessor: Salary and Expenses\n\nThe role is full-time, permanent\nMon-Fri, no unsociable hours or weekends\nHome based and flexible working - manage your own diary\n£26k - £28k annual salary - increases with experience/qualifications \nFull travel expenses\n2 weeks paid leave at Christmas + 21 days annual leave + Bank Holidays\nAll equipment including laptop, mobile phone\nFurther career opportunities with a growing, high quality training provider \n\nPurpose of the role: Trainee Early Years Assessor\n\nYou will be managing a caseload of Early Years apprenticeship learners (including Functional Skills), both remotely (via telephone, video, email) and visits to the learner in their place of work. Providing mentorship and coaching to the learner through to completion of their Early Years apprenticeship qualification. \n\nEarly Years Assessor: Essentials\n\nAt least 3 years experience as a Deputy Manager or higher in a Nursery setting (for unqualified assessor applicants)\nUK driving license and use of own vehicle\nHome Based - covering Leicester and the surrounding area\nA mixture of home working/remote and visiting learners in their place of work

SEMH Teacher Opportunity - Leicester | Start August 2026 Inspire Change. Empower Young People. Build Brighter Futures. Are you a passionate and resilient teacher looking to make a genuine difference in the lives of young people? We are seeking an exceptional SEMH Teacher to join a dedicated and supportive educational setting in Leicester from August 2026. This is a rewarding opportunity to work with pupils who have Social, Emotional and Mental Health (SEMH) needs, helping them overcome barriers to learning and achieve their full potential. Position Details Role: SEMH TeacherLocation:LeicesterStart Date: August 2026Contract: Full-Time, PermanentSalary: Competitive, dependent on experience Why This Role? As an SEMH Teacher, you will play a vital role in creating a safe, engaging, and nurturing learning environment where every student feels valued and supported. You will: Deliver creative and differentiated lessons tailored to individual needs Build positive and trusting relationships with students Support pupils with emotional regulation, behaviour, and personal development Work collaboratively with families, support staff, and external agencies Celebrate progress, however big or small, and help students achieve meaningful outcomes ? We Are Looking For Someone Who: • Holds Qualified Teacher Status (QTS) or equivalent, • Has experience working with SEMH, SEND, or vulnerable learners, • Demonstrates excellent classroom management skills, • Is patient, empathetic, and resilient, • Has a genuine passion for improving the lives of young people, • Believes every child deserves the opportunity to succeed What We Offer A welcoming and supportive leadership team Ongoing professional development and training opportunities Small class sizes and enhanced support structures A rewarding role where you can see the impact of your work every day Opportunities for career progression within a growing educational environment Make a Difference Every Day This is more than a teaching position-it's an opportunity to transform lives, build confidence, and help young people develop the skills they need for a successful future. Apply today and become part of a team committed to changing lives through education. Submit your CV and application now to be considered for this exciting August 2026 start. SEMH Teacher | Leicester | Full-Time | August 2026 Start Dominic Watts

What if you could earn more than a partner — without the politics, pressure, or practice overheads? We're helping solicitors in Leicester explore self-employment. By applying to us, you get the best of both worlds in terms of exploring a career change. The infrastructure and credibility of a reputable agency to promote you, along with a proven marketing, coaching, and referral system to build your own sustainable client base successfully wherever you decide to go for your next move. This role is what we call 'self-employment with a safety net' — freedom with structure, profit with purpose. What You’ll Receive: 70-80% of billables paid directly to you each month. Choose your hours, clients, and practice location. Full administrative, trust-accounting, and compliance support. Professional indemnity insurance included. Business development support from The Self-Employed Lawyers League (The SELL Life): • Personalised client acquisition strategy and coaching, • Referral network of other self-employed lawyers, • Members benefits program that rivals the big national firms, • Courses, templates, and playbooks to help you scale faster, • Regular CPD Webinars to help you expand your knowledge, • Live sessions to solve business problems and grow your referral network The Result: Most solicitors double their income or replace their salary working half the hours — all while building a practice that belongs entirely to them. You can enjoy all the autonomy of self-employment with the infrastructure of a top-tier firm — and the backing of an international network of like-minded entrepreunerial lawyers that want you to succeed. Next Step: Apply here.

Fully Remote | Flexible Hours | Fee-Split Model Join a Forward-Thinking Boutique Firm Are you an experienced Residential Conveyancer looking for more than just another conveyancing role? Do you find that your clients and referrers are choosing you, not necessarily the firm you work for? If that sounds familiar, it might be time to consider a consultancy model – and start earning up to 75% of the fees you generate. Many lawyers have already made the move to consultancy, and it’s transforming the way they work, and the money they earn. At FDR, we specialise in helping conveyancers make that transition with confidence. Choosing the right firm can feel daunting – even isolating – but that’s where we come in. We're a small, forward-thinking boutique firm that offers more than just a platform. Here, you’re not just another number. Your voice matters, your work is appreciated, and your growth is genuinely supported. We’re a close-knit, modern legal practice giving experienced conveyancers the chance to take full control of their careers – with the very best technology to back you up. You’ll have direct access to senior leadership, streamlined systems, and the freedom to work how and when it suits you. Why Join Us? • Personal Support, Not Just a Platform, • We don’t leave you to figure things out alone. You’ll get real support to grow your business – with marketing help, mentoring, and a community of like-minded consultants who share insights and success., • Work on Your Terms, • Remote working, flexible hours, and total autonomy over your caseload. It’s your practice, built your way – under a clear, fair fee-split model., • Big Tech, Small Firm Feel, • We’ve invested in Salesforce – a game-changer in legal tech and rarely used by firms of any size. Thanks to the backing of our parent company, the AIIC Group, we have access to cutting-edge systems that mean fewer manual tasks, significant time savings, and a smoother experience for you and your clients., • You’re Heard and Valued, • In our compact team, you’ll have a direct line to leadership (including the CEO) and the ability to help shape how the firm evolves. We listen, and we act on what matters to you., • Full Support, Without the Red Tape, • Benefit from the financial security, compliance guidance, and admin support that comes from being part of the AIIC Group – without sacrificing your independence or flexibility. What We’re Looking For: • A qualified solicitor, licensed conveyancer, or legal executive with experience in residential property, • Confident in managing your own caseload from instruction to completion, • Tech-savvy and excited by smarter, more efficient ways of working, • Self-motivated and ready to grow your own client base with full backing, • Looking for true flexibility, with the support of a professional and collaborative team Ready to build a career on your terms – with the tools, support, and autonomy to thrive? We’d love to hear from you. Contact us today for a confidential chat with one of our Recruitment Executives. P.S. Our Legal Consultancy Programme does not require a set number of years PQE, however you need to be practising and legally qualified in England and Wales in Property law, and able to generate your own instructions. Contact us now to see if you qualify.

Join a Market-Leading Retailer - Assistant Manager | Leicester | Up to £33,000\n\nJob Title: Assistant Manager\nLocation: Leicester\nSalary: Up to £33,000 per annum\nJob Type: Full-Time, Permanent\n\nAre you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big.\n\nAbout the Role\n\nAs Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management.\n\nKey Responsibilities\n\nTake ownership of a department and step up as Duty Manager when required\n\nSupport the Store Manager in delivering KPIs: sales, shrinkage, and wage control\n\nDrive exceptional customer service and team engagement\n\nOversee stock control, merchandising, and compliance standards\n\nEnsure Health & Safety procedures are always followed\n\nAnalyse store data to identify areas for improvement and growth\n\nWhat We're Looking For\n\nProven experience as an Assistant Manager (or similar level) in a fast-paced retail environment\n\nA hands-on leader who thrives on the shop floor and motivates others\n\nStrong organisational and communication skills\n\nPassionate about customer service and hitting targets\n\nProactive and eager to develop into a future Store Manager\n\nWhy Join Us?\n\nCompetitive salary - up to £33,000\n\nFast-paced, exciting environment with genuine career progression\n\nBe part of a business that's expanding rapidly across the UK\n\nMake your mark and grow with a team that values people and performance\n\nReady to take the next step in your retail career? Apply now and be part of our Leicester success story.\n\nBH36244

About the role\n\nSytner BMW Leicester currently has a great opportunity available for a SMART Repair Technician to join our talented team.\n \nAs a Sytner SMART Repair Technician, you will be responsible for carrying out S.M.A.R.T repairs on vehicles. You must have the ability to competently carry out repairs to a high level of quality in set timescales.\n \nDuties will include: refurbishing painted alloy wheels, refurbishing and renovating used cars ready for resale, attending to and repairing scratches, scuffs and dents, windscreen abrasions/chip repair, general interior refurbishment and other similar duties.\n \nSytner SMART Repair Technicians work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.\n\nAbout You\n\nPrevious experience as a SMART Repair Technician is essential. Experience in a similar Bodyshop environment is beneficial as we are looking for an individual who has the ability to operate efficiently in a fast-paced environment.\n \nWe are looking for someone who is passionate to deliver the highest possible standard of repair with strong attention to detail. Strong time management and organisational skills are also required as you will ensure that assigned jobs are completed within estimated times.\n \nDon't worry if you are not working for BMW currently, we have the training and the facilities to help you make the next big step in your career.\n\nWhy Sytner?\n\nSytner Group are delighted to provide an industry-leading benefits package.\n\nWe are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.\n\nEnhanced Holiday Entitlement – 33 days inc. bank holidays\n\nIndustry-leading Maternity, Paternity and Adoption Pay\n\nCareer Development\n\nRecognition of Long Service every 5 years\n\nDiscounted Car Schemes\n\nHigh Street Discounts\n\nDiscounted Gym memberships\n\nCycle to work scheme\n\nOne day a year paid voluntary / community work\n\nAt Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.\n\nAs part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

Job Title: HR Advisor - Temporary Position\nLocation: Leicester\nContract Type: Temporary\nStart Date: ASAP\nContract Length: 2-3 Weeks\nWorking Pattern: Full Time\n\nAre you an experienced HR Advisor looking for a short-term opportunity to make a big impact? Our client, a dynamic player in the Manufacturing & Production industry, is seeking a talented HR Advisor to join their team for a temporary assignment. If you thrive in fast-paced environments and have a passion for employee relations, we want to hear from you!\n\nWhat You'll Do:\nAs an HR Advisor, you'll jump straight into action, providing essential support to the HR team. Your primary responsibilities will include:\n\nHandling employee relations (ER) cases with confidence and expertise\nManaging disciplinaries and grievances effectively\nAttending and supporting HR meetings, offering strategic advice\nDrafting outcome letters and ensuring clear communication \n\nWho You Are:\nWe're looking for someone who can hit the ground running! The ideal candidate will have:\n\nStrong knowledge of employment law\nProven experience in an HR advisory role\nThe ability to work independently without extensive guidance\nExcellent communication and interpersonal skills\nA proactive approach to problem-solving and conflict resolution \n\nWhy Join Us?\n\nImmediate Start: Get to work quickly and make a difference right away!\nDynamic Environment: Work within a fast-paced manufacturing setting where no two days are the same.\nSupportive Team: Collaborate with a dedicated HR team that values your expertise and input. \n\nWhat We Offer:\n\nCompetitive pay for your expertise\nA chance to enhance your HR experience in a leading organisationIf you're ready to jump in and make an impact as our next HR Advisor, we want to hear from you! Don't miss out on this exciting opportunity to contribute to a thriving organization for a short but meaningful period.\n\nHow to Apply:\nTo apply, please submit your CV. We can't wait to see how you can help our client during this busy time!\n\nJoin us in creating a positive work environment where every team member feels valued and supported. Apply today!\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Job Title: Energy Expert\nLocation: Leicester Hub\nSalary: £27,976 per annum\nHours: 40 hours per week Monday - Saturday\n\nSponsorship- Unfortunately, we are not able to offer sponsorship for this role. \n\nJoin Us as an Energy Expert in our Leicester Hub - Empowering People & Supporting Sustainability!\n\nAre you passionate about helping others and making a real difference in your community?\n\nWe're looking for friendly, proactive individuals to join our Leicester Energy Hub team, where customer care, community support, and sustainability go hand in hand.\n\nWhat You'll Be Doing:\n\nAs a key member of our high street Energy Hub team, you'll be at the forefront of driving sustainability in your local community. You'll be the first point of contact for customers, whether face-to-face or over the phone, offering support that goes beyond energy services.\n\nYou'll empower customers with practical, personalised energy-saving advice, helping them reduce their usage, lower their bills, and shrink their carbon footprint, along with introducing them to our innovative, eco-conscious products and services\n\nUsing our in-house CRM system, you'll resolve queries efficiently and clearly translating technical information into everyday language and ensuring every interaction supports our mission for a more sustainable future.\n\nBeyond customer service, you'll be a sustainability ambassador in your community. You'll collaborate with local charities and organisations through our charitable foundation, Utilita Giving, supporting initiatives that strengthen communities and promote environmental responsibility.\n\nBy leading local green initiatives and working closely with your team, you'll inspire others to take part in building a cleaner, more connected future-making our Energy Hubs not just places of service, but centres of environmental and social impact.\n\nWhat We're Looking For:\nA genuine interest in sustainability and community engagement, with the opportunity to gain a ISEP qualification.\n\nA passion for helping people and making a difference\n\nGreat communication skills across all channels\n\nA proactive, can-do attitude\nReady to power up your career while powering down our carbon footprint?\nJoin us and be part of something bigger, where your work supports people, the planet, and their pocket.\n\nThe Important Things!\n\nJoin a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace, we're a place to thrive.\n\nAbout us \n\nFounded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that's good for the pocket and planet.\n\nSince then, we've made it our mission to put fairness first - supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain's smart meter revolution, our belief in smart technology means that we're always evolving and looking for ways to improve our services through innovation.\n\nUtilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we'll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes.\n\nOur core values are powerful, yet simple: Fairness, Smart and Sustainability! \n\nThe Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd

We’re hiring on behalf of one of our top automotive clients – and this could be your next big move.\n\nAre you an experienced and passionate Vehicle Technician ready for a fresh, full-time opportunity with real stability, career growth, and a supportive workshop environment? We’re partnering with a leading employer in the industry to find the right tech who’s as good with diagnostics as they are with customer satisfaction.\n\n🔧 About the Role:\n\nAs a Vehicle Technician, you’ll be an essential part of the workshop team, responsible for:\n\n \n\n Performing routine servicing, repairs, diagnostics, and inspections on a wide range of vehicles\n\n \n\n Identifying faults and carrying out precise, efficient repairs\n\n \n\n Working with state-of-the-art tools and equipment in a well-equipped, modern workshop\n\n \n\n Ensuring all work is completed to manufacturer and safety standards\n\n \n\n Keeping accurate service and repair records\n\n✅ What You’ll Need:\n\n \n\n NVQ Level 3 or 2 in Vehicle Maintenance & Repair (or equivalent)\n\n \n\n Minimum 2 years of experience in a technician role\n\n \n\n Full UK Driving Licence\n\n \n\n Strong diagnostic and problem-solving skills\n\n \n\n MOT Licence (advantageous but not essential)\n\n \n\n A positive attitude and commitment to quality work\n\n💥 What’s On Offer\n\n \n\n Competitive salary with regular reviews\n\n \n\n Monthly and annual performance bonuses\n\n \n\n Ongoing training and brand-specific certification opportunities\n\n \n\n Modern workshop with excellent facilities\n\n \n\n Holiday, pension, discounts, and more\n\n * \n\n A clear path for career progression\n\nApply today and let us take the stress out of your job search.\nWe’re not just about filling roles—we’re here to help you find the right fit

We have an excellent opportunity available for a Service Technician to join our team at Leicester Audi\n\nAre you currently working in a fast fit garage, MOT Centre, Auto repair shop or Independent garage? We want to hear from you!\n\nDon't worry if you are not currently working for Audi, we have the training and facilities to help you make this next big step in your career!\n\nWe are looking for a motivated, dedicated and highly organised individual who can demonstrate excellent customer service skills as well as Technical expertise.\n\nEach of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean. We are committed to ensuring our colleagues have a safe environment to operate in and provide all necessary PPE.\n\nAbout you\n\nYou will be a team-player who is comfortable operating in a fast-paced environment where there are set processes and procedures.\n\nYou must be a qualified Vehicle Technician with an industry recognised qualification.\n\nIdeally, you will have the ability to work within given timescales and the ability to tackle all aspects of vehicle repairs and servicing.\n\nWhen applying for this role please consider that we require candidates to have a Level 2, industry recognised qualification as a threshold level of certification\n\nWhy Sytner?\n\nSytner Group are delighted to provide an industry-leading benefits package.\n\nWe are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.\n\nEnhanced Holiday Entitlement – 33 days inc. bank holidays\n\nIndustry-leading Maternity, Paternity and Adoption Pay\n\nCareer Development\n\nRecognition of Long Service every 5 years\n\nDiscounted Car Schemes\n\nHigh Street Discounts\n\nDiscounted Gym memberships\n\nCycle to work scheme\n\nOne day a year paid voluntary / community work\n\nAt Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.\n\nAs part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

We are working with a beautiful luxury hotel in Leicester, renowned for its elegant setting, exceptional service and outstanding wedding offering. This is a fantastic opportunity to join a high-quality property that is truly invested in career progression, development and nurturing future talent within the hospitality industry.\n\nKey Responsibilities:\n\nYou will support the coordination and delivery of weddings from the initial enquiry through to the big day, ensuring every detail is handled with care. You will work closely with couples to understand their vision and assist in bringing it to life, creating memorable and seamless experiences.\n\nYou will assist with show rounds and respond to wedding enquiries, playing a key role in the guest journey from the very first interaction. Working alongside multiple departments across the hotel, you will help ensure all events are well-organised and delivered to the highest standard.\n\nYou will maintain accurate event records and support with the administrative side of wedding planning, while also being present on wedding days to assist with delivery and ensure everything runs smoothly. You will build strong relationships with clients, suppliers and internal teams, and support with wedding showcases, open days and promotional activities.\n\nWhat We’re Looking For:\n\n• Previous UK hotel Wedding & Events experience is essential.\n• A genuine passion for weddings and events.\n• Highly organised with strong attention to detail.\n• A confident and friendly communicator.\n• Willingness to learn and develop within a fast-paced environment.\n• A proactive, hands-on approach with a positive attitude.\n• Strong customer service skills with a focus on guest experience.\n• Ability to work as part of a team and support multiple priorities.\n\nThis is an excellent opportunity for an experienced Wedding & Events Coordinator to be part of a luxury hotel that will genuinely invest in your development and progression.\n\nIf you’re looking to continue to grow, learn and build a long-term career in weddings and events, we want to hear from you.\n\n*This is an on-site role only (no hybrid)\n You must be eligible to work in the UK\n* Hospitality experience is essential to be considered for this role

Job Title: Energy Expert (Part-Time)\nLocation: Leicester Hub\nSalary: £27,976 (Pro-rata) per annum\nHours: 20 hours per week Monday - Saturday\n\nSponsorship- Unfortunately, we are not able to offer sponsorship for this role. \n\nJoin Us as an Energy Expert in our Leicester Hub - Empowering People & Supporting Sustainability!\n\nAre you passionate about helping others and making a real difference in your community?\n\nWe're looking for friendly, proactive individuals to join our Leicester Energy Hub team, where customer care, community support, and sustainability go hand in hand.\n\nWhat You'll Be Doing:\n\nAs a key member of our high street Energy Hub team, you'll be at the forefront of driving sustainability in your local community. You'll be the first point of contact for customers, whether face-to-face or over the phone, offering support that goes beyond energy services.\n\nYou'll empower customers with practical, personalised energy-saving advice, helping them reduce their usage, lower their bills, and shrink their carbon footprint, along with introducing them to our innovative, eco-conscious products and services\n\nUsing our in-house CRM system, you'll resolve queries efficiently and clearly translating technical information into everyday language and ensuring every interaction supports our mission for a more sustainable future.\n\nBeyond customer service, you'll be a sustainability ambassador in your community. You'll collaborate with local charities and organisations through our charitable foundation, Utilita Giving, supporting initiatives that strengthen communities and promote environmental responsibility.\n\nBy leading local green initiatives and working closely with your team, you'll inspire others to take part in building a cleaner, more connected future-making our Energy Hubs not just places of service, but centres of environmental and social impact.\n\nWhat We're Looking For:\nA genuine interest in sustainability and community engagement, with the opportunity to gain a ISEP qualification.\n\nA passion for helping people and making a difference\n\nGreat communication skills across all channels\n\nA proactive, can-do attitude\nReady to power up your career while powering down our carbon footprint?\nJoin us and be part of something bigger, where your work supports people, the planet, and their pocket.\n\nThe Important Things!\n\nJoin a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace, we're a place to thrive.\n\nAbout us \n\nFounded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that's good for the pocket and planet.\n\nSince then, we've made it our mission to put fairness first - supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain's smart meter revolution, our belief in smart technology means that we're always evolving and looking for ways to improve our services through innovation.\n\nUtilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we'll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes.\n\nOur core values are powerful, yet simple: Fairness, Smart and Sustainability! \n\nThe Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd

About the role\n\nWe’re looking for a skilled Bodyshop Technician with proven experience in vehicle body repair and refinishing.\n\nYou’ll have a keen eye for detail and take genuine pride in producing high-quality work. The ideal candidate will be confident working independently while also being a strong team player, contributing to a collaborative and efficient environment.\n\nAbove all, you’ll be committed to delivering excellence in quality, safety, and customer satisfaction, ensuring every vehicle is returned in top condition.\n\nAbout You\n\nPrevious experience as a Bodyshop Technician is essential. Experience in a similar Bodyshop environment is beneficial as we are looking for an individual who has the ability to operate efficiently in a fast-paced environment.\n \nWe are looking for someone who is passionate to deliver the highest possible standard of repair with strong attention to detail. Strong time management and organisational skills are also required as you will ensure that assigned jobs are completed within estimated times.\n \nDon't worry if you are not working for Audi currently, we have the training and the facilities to help you make the next big step in your career.\n\nWhen applying for this role please consider that we require candidates to have experience within a Bodyshop environment in the automotive industry as a minimum requirement for this position.\n\nWhy Sytner?\n\nSytner Group are delighted to provide an industry-leading benefits package.\n\nWe are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.\n\nEnhanced Holiday Entitlement – 33 days inc. bank holidays\n\nIndustry-leading Maternity, Paternity and Adoption Pay\n\nCareer Development\n\nRecognition of Long Service every 5 years\n\nDiscounted Car Schemes\n\nHigh Street Discounts\n\nDiscounted Gym memberships\n\nCycle to work scheme\n\nOne day a year paid voluntary / community work\n\nAt Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.\n\nAs part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

Commercial Gas Engineer -M1 corridor\nUp to £48,000 basic D2D - on-call + overtime + van\n\nAre you a skilled Commercial Gas Engineer looking for your next big opportunity? We're partnering with a leading provider of cutting-edge, bespoke energy solutions who are expanding their team - and they want YOU to help support key sites.\n\nThis is a fantastic chance to join a forward-thinking business where no two days are the same. You'll take the lead on servicing, repairing and commissioning a wide range of gas appliances, from light commercial to large industrial systems. You'll be the expert on the ground - solving problems, spotting opportunities, and ensuring customers receive a five-star service every time.\n\nWhat you'll be doing:\n Servicing boilers, forced-draught burners, water heaters, overhead radiant tubes & warm air heaters\n Diagnosing faults and repairing a wide variety of gas appliances\n Commissioning boilers, burners, water heaters and warm air units\n Testing and purging pipework systems to IGEM/UP/1A & IGEM/UP/1\n Participating in an on-call rota\n Working closely with the helpdesk team to meet agreed SLAs\n Reading and following site-specific RAMS\n Ensuring all work aligns with industry standards and guidelines\n\nWhat we're looking for:\n Commercial Gas qualifications - COCN1, CORT1, CIGA1, TPCP1 & 1A, ICPN1\n Strong fault-finding skills and experience using electrical testing equipment\n A self-starter with solid problem-solving ability\n Completed industry-standard apprenticeship\n Full clean driving licence\n Reliable, punctual and adaptable\n Comfortable working independently\n Confident using handheld electronic devices\n\nWhat's in it for you?\nA competitive basic salary up to £48,000, plus on-call payments and overtime to boost your earnings even further. A full package can be discussed at application stage.\n\nIf this sounds like the next step you've been waiting for, get in touch! Call Jo or email your CV to apply.\n\nStart Monday is acting as a recruitment service in relation to this role.\n\nKEY WORDS - Commercial Gas Engineer, Service Engineer, Mobile Engineer, HVAC, Heating, Boilers, Gas Safe, Building Services, Maintenance, combustion engineer

Have a spare room and a big heart? You could transform a child’s life – and your own as a Foster Carer.\nWe’re Sparks Fostering, rated Outstanding for leadership by Ofsted, and we’re looking for Foster Carers across Leicester and surrounding counties who can provide a safe and supportive home to a child or young person.\nYou don’t need special qualifications — just a willingness to learn, a nurturing heart, and space in your home.\nWhat We Offer:\nPay & Financial Support\n £500–£1000 + per week per child (current average fee is £750/week, including for newly approved carers)\n £1,500 approval bonus after panel\n £200 loyalty bonus every year you remain approved\n Two weeks paid respite per year\n Two weeks bridging payments to support gaps between placements\n Generous tax relief for foster carers\nGrants & Extras\n Up to £300 child welcome grant for each new placement\n Up to £450 per child per year for birthdays & religious festivals\n Holiday grant up to £300 twice yearly per child\n £20+ per week saved for each child, paid to them when placement ends\nTraining & Ongoing Support\n Weekly 1:1 support from your social worker\n Additional weekly support per child\n Matching support from a dedicated support worker\n £50 per month training & events allowance\n Specialist training, first aid & de-escalation training\n Therapy, counselling & tuition for children fully funded\nWhat You’ll Do:\nAs a foster carer, you’ll care for a child who cannot live with their birth family. Your role is to provide stability, safety, and love — we provide everything else.\nYou’ll attend training, work with a social worker, and be part of a supportive fostering team.\nRequirements:\n A spare bedroom in your home\n Age 21 or older\n Based in England\n Willing to undertake a background check and assessment process\n Commitment to caring for children in need\nAdditional Benefits:\n Work from home\nNext Steps:\nInterested in finding out more?\n-Click Apply\nWe’d love to hear from you — even if you're just exploring your options

Pattern Maker • Seeking a skilled Pattern Maker to join within an R&D capacity for an upholstery manufacturing business., • This is a precise pattern making / seat trimming environment. Relevant experience within a similar industry (such as furniture making or automotive interiors) is required., • Rapidly growing business who have secured several high value contracts. We are currently recruiting for a Seat Trimmer / Pattern Maker to join a growing, engineering SME. The company specializes in military seating manufacturing and have recently secured several big contracts. As a Trimmer, you will have the chance to work within a specialist R&D environment which focusses on developing patterns to design specifications. This role is hands on and builds aspects of cutting, trimming, sewing and pattern making. Salary & Hours:c£30,000 to £35,000 as a guide. Days based role 8:00am to 5:00pm Mon Thurs, and a 8:00am 1:30pm finish on a Friday. Overtime paid at x1.5. 23 days holiday + banks. This Pattern Maker job will suit: • Proven experience within pattern making or trimming of upholstery materials., • Comfortable w...

Commercial Gas Engineer -M1 corridor Up to £48,000 basic D2D - on-call + overtime + van Are you a skilled Commercial Gas Engineer looking for your next big opportunity? We're partnering with a leading provider of cutting-edge, bespoke energy solutions who are expanding their team - and they want YOU to help support key sites. This is a fantastic chance to join a forward-thinking business where no two days are the same. You'll take the lead on servicing, repairing and commissioning a wide range of gas appliances, from light commercial to large industrial systems. You'll be the expert on the ground - solving problems, spotting opportunities, and ensuring customers receive a five-star service every time. What you'll be doing: • Servicing boilers, forced-draught burners, water heaters, overhead radiant tubes & warm air heaters, • Diagnosing faults and repairing a wide variety of gas appliances, • Commissioning boilers, burners, water heaters and warm air units, • Testing and purging pipework systems to IGEM/UP/1A & IGEM/UP/1, • Participating in an on-call rota, • Working closely with the helpdesk team to meet agreed SLAs, • Reading and following site-specific RAMS, • Ensuring all work aligns with industry standards and guidelines What we're looking for: • Commercial Gas qualifications - COCN1, CORT1, CIGA1, TPCP1 & 1A, ICPN1, • Str...

Noble Foods Home of the Happy Egg Co. Noble Foods is a family-owned company which began in 1920 and includes successful milling, poultry, agriculture, and consumer foods businesses. Within this, Noble Foods owns several successful brands, including the UK’s biggest free-range egg brand the Happy Egg co., Big & Fresh and Purely Organic. In a recent survey by Best Companies we were rated as one of the Top 10 companies to work for in the Food and Drink industry. Unfortunately we are not able to offer sponsorship now or in the future for this role so require a full RTW to be considered for this position. About the Role We’re looking for a detail-focused Quality Auditor to join our Added Value team in Leicester. In this role, you’ll play a key part in ensuring our products meet the highest standards of quality, food safety, and compliance. You’ll work closely with operations and technical teams to maintain an audit-ready environment, support continuous improvement, and uphold customer and regulatory standards. Shift Pattern: Sunday - Thursday, 10:00 - 18:00 OTHER SHIFT PATTERNS ARE AVAILABLE Location: Across both of our sites - Hilltop Road and Ratby Lane- Leicester Key Responsibilities Carry out audits against QMS, GMP, HACCP, and food safety standards Identify and raise non-conformances, supporting corrective actions and follow-ups * Ensure all quality documentation is accurate, c...

Step Up. Shine Bright. (Assistant Manager) £30,000 - £37,000per year + Tronc, Bonus & Perks Ready to take the next big step in your career? At Prezzo, were looking for a high-energyAssistant Managerto help lead our incredible, like-minded team. This is your chance to bring your personality to the floor, have fun, and inspire a crew that lives for "Hospitality Magic." Why Join Prezzo Italian? • The Rewards:High-earning potential with Tronc & Bonus, • Big Discounts:50% off food for you and your crew + free meals on shift., • Your Future:Structured training to fast-track you to General Manager and beyond., • The Perks:Your birthday off, wellbeing support, and exclusive hospitality rewards. The Role You are the energy on the floor. Working side-by-side with the GM, youll lead shifts with confidence, coach your team to be their best, and ensure every guest leaves with a smile. From smashing KPIs and driving sales to mastering daily operations, youll play a vital role in making our restaurant the place to be. What Youll Bring: • Leadership Experience:Youve already nailed a Supervisor or Team Leader role in a fast-paced environment., • High Energy:You thrive...

Overview: Trainee Early Years Assessor Are you an Early Years professional looking to become an Early Years Assessor? We have a trainee opportunity for someone with management experience in a nursery setting who is ready to take the next step into assessing Early Years apprenticeships. Recruiting on behalf of a training provider that is big on quality, which is reflected in their Ofsted grade, this is an opportunity not to be missed. The role is home based with learners located in Leicester and the surrounding area. Trainee Early Years Assessor: Salary and Expenses • The role is full-time, permanent, • Mon-Fri, no unsociable hours or weekends, • Home based and flexible working - manage your own diary, • £26k - £28k annual salary - increases with experience/qualifications, • Full travel expenses, • 2 weeks paid leave at Christmas + 21 days annual leave + Bank Holidays, • All equipment including laptop, mobile phone, • Further career opportunities with a growing, high quality training provider Purpose of the role: Trainee Early Years Assessor You will be managing a caseload of Early Years apprenticeship learners (including Functional Skills), both remotely (via telephone, video, email) and visits to the learner in their place of work. Providing mentorship and coaching to the learner th...

Maintenance Engineer Leicester £48,000-£50,000 Double Days (6am – 2pm, 2pm-10pm Mon – Fri with an early finish on Friday's) Benefits: 15% combined pension (up to 8% employer contribution) Annual bonus starting at 5% 33 days holidays Christmas shutdown Training and development opportunities We are looking for a multi-skilled maintenance engineer with either a mechanical or electrical bias (Roughly 60:40 mech/elec) to join a small maintenance team working at a bespoke manufacturing site in Leicester. This is an opportunity to work in a stable industry with one of the most established players in their industry whilst still maintaining a healthy company culture across the business. The company has big growth plans in the next few years so it's an exciting thing to be a part of. Your role and responsibilities will include carrying out planned and reactive maintenance on hydraulics, pneumatics, vacuum systems, lathes, mills and conveyors. Knowledge and understanding of PLCs and electrical schematics is required. The Successful Engineer: Multi skilled maintenance engineer with either a mechanical or electrical bias, ideally 60:40 split mech/elec Qualified ideally to NVQ/ City and Guilds L3, however applicants with Level 2 qualifications are still encouraged to apply where there is evidence of experience Minimum 5 years maintenance experience within a manufacturing or in...

Love Food? Bring the Heat to Prezzo! Line Chef | Up to £13.39 per hour + Tronc & Perks At Prezzo, we dont just cookwe create "Hospitality Magic." Were looking for high-energy, food-obsessed Chefs to join our incredible, like-minded kitchen team. If you want to bring your personality to every shift, have fun, and work with a team that truly has your back, you belong here. Why Prezzo Italian? • Perks that Matter:Free meals on shift, your birthday off, and wellbeing support., • Big Discounts:50% off food for you and your favourite people., • Get Paid Your Way:Access your earned wages early via Wagestream., • Level Up:Clear paths Chef Accreditation Programme earn bronze, silver or gold status (and extra pay + prizes), • The Extras:Pension, life assurance, and exclusive retail rewards. The Role Youre the heartbeat of the kitchen. Youll work with a passionate team to send out plates filled with pride. Whether you're mastering a new section or smashing a busy service, youll do it with energy, speed, and a supportive team cheering you on. What Youll Bring: • Pure Energy:You thrive when the kitchen is buzzing and the tickets are flying., • Te...

Trimmer • Seeking a skilled materials Trimmer to join within an R&D capacity for a manufacturing business., • This is a precise pattern making / seat trimming environment. Relevant experience within a similar industry is required., • Rapidly growing business who have secured several high value contracts. We are currently recruiting for a Seat Trimmer / Pattern Maker to join a growing, engineering SME. The company specializes in military seating manufacturing and have recently secured several big contracts. As a Trimmer, you will have the chance to work within a specialist R&D environment which focusses on developing patterns to design specifications. This role is hands on and builds aspects of cutting, trimming, sewing and pattern making. Salary & Hours:c£30,000 to £35,000 as a guide. Days based role 8:00am to 5:00pm Mon Thurs, and a 8:00am 1:30pm finish on a Friday. Overtime paid at x1.5. 23 days holiday + banks. This Trimmer job will suit: • Proven experience within pattern making or trimming of upholstery materials., • Comfortable working from technical drawings to develop new patterns.

About the role We’re looking for a skilled Bodyshop Technician with proven experience in vehicle body repair and refinishing. You’ll have a keen eye for detail and take genuine pride in producing high-quality work. The ideal candidate will be confident working independently while also being a strong team player, contributing to a collaborative and efficient environment. Above all, you’ll be committed to delivering excellence in quality, safety, and customer satisfaction, ensuring every vehicle is returned in top condition. About You Previous experience as a Bodyshop Technician is essential. Experience in a similar Bodyshop environment is beneficial as we are looking for an individual who has the ability to operate efficiently in a fast-paced environment. We are looking for someone who is passionate to deliver the highest possible standard of repair with strong attention to detail. Strong time management and organisational skills are also required as you will ensure that assigned jobs are completed within estimated times. Don't worry if you are not working for Audi currently, we have the training and the facilities to help you make the next big step in your career. When applying for this role please consider that we require candidates to have experience within a Bodyshop environment in the automotive industry as a minimum requirement for this position. Wh...

We have an excellent opportunity available for a Vehicle Technician to join our team at Sytner Leicester. Don't worry if you are not currently working for BMW, we have the training and facilities to help you make this next big step in your career! We are looking for a motivated, dedicated and highly organised individual who can demonstrate excellent customer service skills as well as Technical expertise. Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean. We are committed to ensuring our colleagues have a safe environment to operate in and provide all necessary PPE. About you You will be a team-player who is comfortable operating in a fast-paced environment where there are set processes and procedures. You must be a qualified Vehicle Technician with an industry recognised qualification. Ideally, you will have the ability to work within given timescales and the ability to tackle all aspects of vehicle repairs and servicing. When applying for this role please consider that we require candidates to have a Level 3, industry recognised qualification and franchised dealership experience as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building a...

Join a Market-Leading Retailer - Assistant Manager | Leicester | Up to £33,000 Job Title: Assistant Manager Location: Leicester Salary: Up to £33,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as an Assistant M...

We have an excellent opportunity available for a Service Technician to join our team at Leicester Audi Are you currently working in a fast fit garage, MOT Centre, Auto repair shop or Independent garage? We want to hear from you! Don't worry if you are not currently working for Audi, we have the training and facilities to help you make this next big step in your career! We are looking for a motivated, dedicated and highly organised individual who can demonstrate excellent customer service skills as well as Technical expertise. Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean. We are committed to ensuring our colleagues have a safe environment to operate in and provide all necessary PPE. About you You will be a team-player who is comfortable operating in a fast-paced environment where there are set processes and procedures. You must be a qualified Vehicle Technician with an industry recognised qualification. Ideally, you will have the ability to work within given timescales and the ability to tackle all aspects of vehicle repairs and servicing. When applying for this role please consider that we require candidates to have a Level 2, industry recognised qualification as a threshold level of certification Why Sytner? Sytner Group are delighted to provide ...

White Collar Factory (95009), United Kingdom, London, LondonHead of Fraud StrategyAbout this roleAs Head of Fraud Strategy you’ll be centre stage in a business built on rigorous analytics and risk management. You'll have responsibility for setting Capital One's fraud strategy and oversight of all fraud analysis and systems.What you’ll doFraud Management – define and manage fraud and disputes strategy for a growing UK Card business with aspirations to move into a multi-product offeringManage and support a team of fraud strategy analysts to ensure ongoing excellence in fraud outcomes for our customersBe accountable for our fraud losses and ensure performance remains within appetiteOwn and manage the credit oversight program for UK Fraud with support and collaboration from Enterprise FraudProvide consultancy to other intent and product owners across the business to ensure business change is delivered in line with fraud risk appetite and with appropriate fraud controlsRepresent Capital One at industry forums and events (e.g. UK Finance, Cifas, various conferences)Assess new technology and ensure Capital One remains one step ahead of fraudBuild relationships with vendors and understand what new products and services are worth pursuingWhat we’re looking forSignificant experience managing a fraud strategy or fraud analysis function within a financial services organisationAbility to manage varying workload and solve for both the short and the long termA proven track record of finding resolutions using data and a strong quantitative orientation matched with conceptual thinking skillsAbility to combine business experience and insights with econometric and statistical modelling skills to reach results that are both intuitive and technically soundStrong business judgement and integrity: be a tenacious decision maker, able to bring a healthy, balanced approach to businessWhere and how you'll workThis is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you’re London based, there will be an expectation that frequent travel to Nottingham will be required.Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.What’s in it for youBring us all this - and you’ll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformationWe offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leaveOpen-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee caféWhat you should know about how we recruitWe pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and alliesOutFront – to provide LGBTQ+ support for all associatesMind Your Mind – signposting support and promoting positive mental wellbeing for allWomen in Tech – promoting an inclusive environment in techEmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industryCapital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview At Gallagher, we’re looking for a Senior Claims Handler to join our UK Retail Claims team. This role offers you the chance to make a real difference in the lives of our clients. You’ll be part of a global organisation that’s been championing integrity, innovation, and collaboration for over 100 years. If you’re service-minded, confidently curious, and ready to help shape the future of claims handling, we’d love to hear from you. How you'll make an impact In this role, you’ll manage claims from start to finish, providing expert advice and support to clients. You’ll guide them through the claims process with empathy and clarity, ensuring their expectations are met. You’ll also act as a trusted advisor, reviewing complex cases, challenging insurer decisions when needed, and mentoring less experienced colleagues. Your work will help clients navigate challenging situations while maintaining the highest standards of service and compliance. Here’s what you’ll be doing: • Supporting clients with technical advice on complex claims., • Keeping all systems updated with accurate data., • Liaising with insurers, loss adjusters, and other stakeholders to ensure smooth claims resolution., • Leading client meetings and building strong relationships., • Acting as a mentor and referral point for colleagues. About You Here’s what you’ll bring to the role: • A strong understanding of claims management and its impact on clients and the business., • The ability to explain complex issues in simple terms, whether over the phone or in meetings., • A collaborative mindset and a commitment to putting clients at the heart of everything you do., • A proactive approach to problem-solving and continuous improvement., • Eligibility to work in the UK. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Health cash plan or Private medical insurance Other benefits include: • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care, • And many more… We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with _ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

10 hours per week including some weekend working Aged 21 and above: £12.71 per hour plus personal sales commission Aged 20 and below: £10.85 per hour plus personal sales commission Topps Tiles is the UK’s number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 280 stores nationwide and a team of 1,600 dedicated experts, we’re more than just a business — we’re a community. Small teams with big ambitions who trust each other, celebrate success, and put the customer at the heart of everything we do… that’s the Topps way. A retail career like no other Working in retail as a Sales Assistant (known internally as a Service Specialist!) is genuinely different at Topps Tiles. As a key member of a small, supportive team, you’ll help customers visualise their projects and find exactly what they need to make their vision a reality. You won’t just serve at a till. You’ll become a specialist, developing real sales skills by using a consultative approach — asking great questions and understanding customer needs. Every conversation is a chance to influence, inspire, sell and create an exceptional experience that keeps customers coming back. And unlike many retail roles, you won’t work late evenings — plus you’ll enjoy three days off at Christmas. Oh, and did we mention? You’ll earn commission on e...

Field Sales Solutions is offering an exciting opportunity to join our team as a Sales Development Manager , representing Procter & Gamble (Health & Beauty) one of the worlds most influential FMCG companies. This role places you at the heart of category growth and brand visibility across the Grocery and High Street sectors. LOCATION: LEICESTER (CB1, CB2, CB5, CB23, CB24, LE2, LE3, LE4, LE5, LE11, LE13, LE18, LE19, NG31, BG34, NN8, NN10, NN15, NN16, NN17, NN18, PE1, PE3, PE4, PE6, PE7, PE10, PE11, PE15, PE21, PE27) The Role As a Sales Development Manager, you will: • Act as the key contact for Grocery retail partners, building strong and lasting relationships., • Develop tailored action plans to increase sales and strengthen brand dominance., • Use big data insights and category trends to identify opportunities, address underperformance, and maximise growth., • Negotiate promotional space to ensure P&G products achieve maximum visibility in-store., • Train and support store staff to increase awareness of new product launches and initiatives., • Report progress to your Regional Manager, while enjoying autonomy in a predominantly field-based role. What were looking for We are looking for someone who brings: • Strong communication, and rapport building skills, • Negotiation, and influencing skills., • Strategic thinking combined with the ability to deliver immediate business objectives., • A track record of initiative and delivering measurable results., • Full UK driving licence & Right To Work in the UK. In return for joining Field Sales Solutions, we offer a competitive and rewarding package: • 26,750 salary, • Up to 15% performance-related bonus, • Company car & fuel card, • In-house academy with best-in-class training and support, • Clear career development opportunities, • Incentive programmes, including retailer discount schemes, • Health, wellbeing and financial guidance support, • Holiday accrual linked to length of service At Field Sales Solutions, our values guide everything we do: • Partnership Transparent, collaborative and focused on shared success, • Return Driving activity that delivers a positive ROI, • Ownership Accountable, purposeful and proactive, • Upstanding Honest, ethical and professional, • Determined Resilient, focused and driven to succeed We are PROUD to be Field Sales Solutions.

Sandicliffe Accident Repair Centre Leicester are looking for an experienced Panel Technician / Panel Beater Join one of the UKs best automotive employers At Sandicliffe, we dont just repair vehicles, we build careers. As a long established, family owned motor group founded in 1948, we have earned a reputation for quality, stability, and investing in our people. We are now looking for a high calibre Panel Technician / Panel Beater to join our Leicester Accident Repair Centre, working in a modern, well equipped ARC alongside skilled professionals who take real pride in their craft. Why join Sandicliffe? Award winning employer Sandicliffe has been named one of The Times Best Big Companies to Work For for consecutive years, recognising our commitment to employee wellbeing, development, and workplace culture. Industry respected repair network Our Accident Repair Centres carry out high quality repairs using manufacturer approved processes, genuine parts, and the latest equipment, supported by a three year workmanship guarantee, a standard that top technicians expect. Stability and reputation With over 75 years in the industry and a strong presence across the East Midlands, Sandicliffe is a business you can build a long term career with, not just a short term role. People first culture We invest heavily in training, internal progression, and recognising achievement. Our technicians are valued, listened to, and supported. The role As a Panel Technician / Panel Beater, you will: Carry out high quality panel repairs to manufacturer standards Work on a range of vehicles using modern repair techniques Ensure safety, precision, and attention to detail in every job Contribute to a quality focused, professional team environment About you Proven experience as a Panel Beater or Panel Technician ATA accreditation desirable (or willingness to achieve) Pride in workmanship and quality finish Team focused with a professional attitude What we offer Competitive salary, depending on experience Modern, well equipped workshop environment Company pension scheme Annual leave plus bank holidays (increasing with service) Employee discounts on vehicles, servicing, and parts Online shopping discounts with various stores (Purchase Direct) Health and wellbeing support programmes Cycle to work scheme Tool insurance and uniform provided Employee Assistance Programme (EAP) Recognition and reward schemes Ready to take the next step? If youre a skilled Panel Technician who wants to work for a business that values expertise, quality, and people, Sandicliffe Leicester ARC is the place to be. Apply today and repair vehicles the right way, with a company that backs you. TPBN1_UKTJ

SQL Developer Hybrid Working - Leicestershire 2 days per week | Up to £50,000 + Excellent Benefits - see below. There are plenty of SQL Developer roles out there that promise “variety” or “ownership”. This one genuinely delivers both. You’d be joining a small, highly collaborative MI & Systems team where your work has visible impact across the business. The environment is supportive, fast-moving, and hands-on, the kind of place where good ideas are listened to, people are trusted to get on with things, and your contribution actually matters. This isn’t a huge corporate function where you become one small part of a massive machine. It’s a role where you’ll quickly become a key technical person within the team, working closely with the MI & Systems Manager to support reporting, systems, operational processes, and wider business projects. The business itself has built a strong reputation for doing things properly, balancing traditional values with a modern, forward-thinking approach. Technology, reporting, and systems are becoming increasingly important to how the organisation operates, which means this role sits in a genuinely important part of the business. The position combines SQL development, reporting, troubleshooting, operational support, and project work. Some days you’ll be writing and optimising complex SQL queries or building reports for key stakeholders. Other days you’ll be investigating issues, monitoring jobs, improving processes, or supporting wider systems initiatives. What makes the role particularly interesting is the balance. It’s not purely BAU support, but it’s also not a siloed development position where you only ever write code. You’ll get exposure to the operational side of systems and reporting too, which means you’ll develop a much broader understanding of how technology supports the business day to day. You’ll be joining a small team where people naturally wear multiple hats, support each other, and work collaboratively to solve problems. There’s a strong sense of ownership and trust. They’re looking for someone who enjoys taking responsibility, spotting improvements, and getting stuck in. From a technical perspective, the role is heavily SQL focused. You’ll be working with complex queries, stored procedures, reporting processes, ETL/data integration, and performance optimisation. There’s also scope to get involved with Power BI, reporting enhancements, and wider systems support work depending on your interests and experience. This role would suit someone who enjoys: Solving problems rather than just escalating them Working closely with stakeholders and understanding the bigger picture A mix of development and operational responsibility Smaller, collaborative environments Variety in their day-to-day work Having real ownership rather than being micromanaged They’re looking for someone with strong SQL Server experience, excellent troubleshooting skills, and the confidence to work independently when needed. Experience with Power BI, Reporting Services, ETL processes, or broader systems support would all be beneficial, but attitude and adaptability are just as important. In return, the business offers: Salary: up to £50,000, but we can discuss if you're interested but might need more. 27 days annual leave + Birthday off + BH, Buy & Sell Holiday, 10% Pension, Private Healthcare, Bonus, Wellbeing Programs, Medi Cash Plan, Discount Gym Membership, Maternity, Adoption, Surrogacy and Shared Parental leave, EV & Bike to work scheme, Charity & Community Events + More. For someone who enjoys variety, ownership, and being part of a close-knit technical team where your work genuinely makes a difference, this is a really strong opportunity

Company description: XPO TRANSPORT SOLUTIONS IT EUROPE Job description: ogistics done differently Can you imagine missing out on your favourite flavours or not being able to have your morning crisp fix? Without you, this could be an all too common reality. We at XPO are starting a new partnership with Pepsico, and for this, we need you to come and save the nation! We are currently hiring Class 1 Drivers and have full time and part time opportunities available. You will be working AM shifts out of our Leicester depot on various fixed shift patterns. We can provide guaranteed hours; a state-of-the-art fleet and a great bunch of people, plus youll get access to top discounts! Want to know more about us, click here https://europejobs.xpo.com/en/ Pay, benefits and more In return for your hard work, well offer you a competitive hourly rate of £16.50 for days, £18.00 for Saturdays and £18.50 for Sundays, paid monthly. Weekly hours on a full time contract are based on a 45-hour working pattern. Youll have access to a variety of high street discounts, 24 hour GP appointments, a cycle to work scheme, a workplace pension and many other perks including ongoing CPC training and personal development opportunities. What youll do on a typical day: You will have a fixed start time between 0600 to 1800 - fixed start time window (1 hour before or after base time) there is an element of weekend working required on every shift pattern Part time contracts available on Thursday Sunday Shifts You will be delivering palletised ambient products direct to stores and Distribution Centres as well as inter depot trunking. Operating curtain sider and box trailers Runs vary from 1-4 drops her shift Potential nights out What you need to succeed at XPO: A maximum of no more than 6 points on your license A minimum 6 months Category C+E driving experience required. Up to date CPC and Digital Tacho Card No DD, DR points on your license Be part of something big TPBN1_UKTJ