Estate Director
hace 3 días
Lewisham
Join a leading, forward‑thinking managing agent and take ownership of a landmark residential estate in South East London. As Estate Director you will have the opportunity to shape the on‑site services, lead a high‑performing team, and ensure the delivery of exceptional standards across a dynamic and evolving environment. This is a role for a confident, proactive estates leader who thrives on delivering excellence, driving improvement and building strong client and resident relationships. Hours: Monday to Friday 9am till 530pm Salary: £65,000 - £70,000 per annum depending on experience. What’s in it for you: Estate Director • Opportunity to work for a leading global property company, • Opportunity to play a pivotal role in mobilising and shaping a prestigious Build-to-Rent development from the ground up, setting the tone for long-term operational excellence., • Chance to lead and develop a high-performing on-site team, • Benefit from structured professional development, clear career progression pathways, and the opportunity to collaborate across specialist teams, • Full strategic and operational governance across brand new luxury environment Job Description: Estate Director You will be responsible for the strategic and operational delivery of Estates Facilities Management across the development, ensuring full compliance, outstanding customer service and high-quality oversight of all hard and soft services. You will also play an integral role in implementing estate-wide strategies, enhancing service delivery, and supporting the ongoing evolution of the client’s vision for the site. The Role: Estate Director As Head of Estates, you will lead on the management of all building operations, public realm standards, property compliance and health & safety across the site. You will work closely with clients, leaseholders, contractors and internal teams to deliver a seamless, compliant and resident-focused estates service. What you will be doing: Estate Director • Oversee the mobilisation of the block, coordinating site staff and third‑party contractors., • Manage the full PPM programme for hard and soft services, ensuring compliance and timely delivery., • Lead on fire life safety management with specialist contractors., • Act as the primary on‑site contact for day‑to‑day estate queries and operational issues., • Conduct daily inspections of common areas, basements and external building fabric, ensuring cleanliness, safety and quality standards., • Oversee contract management to ensure value for money, service quality and best‑in‑class delivery., • Manage the implementation of all obligations under the Property Management Agreement, identifying opportunities to enhance efficiency and service levels., • Develop and maintain robust management systems for buildings, facilities and public realm areas., • Ensure compliance with statutory requirements, KPIs, SLAs and industry best practice., • Contribute to occupier communications, ensuring clarity, consistency and quality., • Advise the General Manager promptly on risks, incidents or emerging issues. What we are looking for: Estate Director • IOSH or NEBOSH certification (essential), • Membership of the British Institute of Facilities Management (BIFM/IWFM) (preferred), • Proven leadership experience within estates or facilities management., • Strong understanding of hard and soft FM services., • Experience in health & safety best practice and compliance management., • Skilled in contractor management and PPM oversight., • Excellent problem-solving abilities and a logical, proactive approach., • Experience dealing directly with tenants or residents in a customer-facing capacity., • Financial acumen with experience in budgeting and reporting., • Knowledge of utility management and ESG considerations., • Experience managing confidential access to residential homes with discretion and professionalism. If this sounds like the perfect role for you, please send us your CV as a matter of urgency.