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We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you’ll build: At SAP, we help the world run better. As a Sovereign Cloud Architect & Advisor, you will be at the forefront of enabling customers to modernize their IT landscapes through trusted cloud solutions that meet regulatory, security, and compliance requirements. You will serve as a strategic partner, trusted advisor, and cloud visionary, helping customers navigate complex hybrid environments and design cloud strategies that accelerate innovation while preserving compliance. Working with customers, partners, and internal experts, you will: • Define sovereign cloud strategies that balance innovation, security, compliance, and operational excellence., • Build transformation roadmaps that guide customers from their current landscape to a future-ready cloud operating model., • Architect trusted hybrid and multi-cloud solutions across platforms such as SAP Cloud Infrastructure, AWS, Microsoft Azure, and Google Cloud Platform., • Enable resilient and compliant environments that support business continuity, data sovereignty, and regulatory requirements., • Create lasting customer relationships as a strategic advisor throughout their cloud transformation journey. What you bring: • Strong customer-facing communication and presentation skills, with the ability to engage executives, architects, and technical stakeholders., • Deep knowledge of SAP solutions, industry offerings, product roadmaps, and solution dependencies., • Solid expertise in cloud infrastructure and platform technologies, including virtualization, compute, networking, storage, and hybrid/multi-cloud architectures., • Hands‑on experience with Hyperscaler such as AWS, Microsoft Azure, Google Cloud Platform (GCP), and SAP Cloud Infrastructure (SCI); relevant certifications are highly valued., • Extensive SAP technology background, including SAP HANA, SAP S/4HANA, SAP NetWeaver, OS/DB migrations, SAP BTP, HANA Cloud, AI and enterprise architecture frameworks such as TOGAF., • Understanding SAP BTP, integration architectures, cybersecurity, compliance, data privacy, and sovereign cloud principles; experience in regulated industries or the public sector is a plus., • 10+ years of customer-facing SAP consulting experience and 8+ years in enterprise architecture, solution design, or SAP implementation, with exposure to pre‑sales, service delivery, ITSM, and SAP operations. Where you belong: Sovereign Cloud solutions help organisations meet evolving data privacy, residency, compliance, and sovereignty requirements while accelerating their cloud transformation journey. The Sovereign Services & Delivery (SS&D) business unit, part of SAP's Customer Value Group, specialises in delivering end-to-end sovereign cloud solutions for sectors like public and highly regulated industries etc. * Due to the potentially classified nature of our work, your willingness is required to subject yourself to a governmental security clearance process** Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 459216 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid #J-18808-Ljbffr

Operational Resilience Consultant Location: UK Wide – HybridSalary: £60,000 – £105,000 + bonus & benefitsWho you'll be working with A leading consultancy is looking for an Operational Resilience Consultant to join its Digital Trust and Cyber Security team.You'll work with clients across a range of sectors, helping them identify vulnerabilities and build resilience across people, technology, third parties, security and critical business services.What you'll be doing Assessing end-to-end operations and identifying resilience risks.Developing and implementing operational resilience strategies.Working across Business Continuity, Disaster Recovery, Crisis Management, IT Resilience and Third Party Risk.Advising clients on regulatory and industry requirements.Managing client stakeholders and contributing to workshops and presentations.Supporting the development of the wider Operational Resilience practice.What we need 3+ years' experience across Operational Resilience, Business Continuity, Technology Risk, IT Continuity, Disaster Recovery or related areas.Strong understanding of how IT supports critical business operations.Experience managing stakeholders in a client-facing environment.Knowledge of relevant resilience, risk or security standards.COBIT / ITIL knowledge is beneficial.Financial Services experience is advantageous but not essential.BCI, DRI, CISSP or IRM qualifications are desirable.What's in it for you £60,000 – £105,000Annual performance-based bonusUK-wide hybrid working with a base office closest to youPrivate healthcare25 days' annual leave + Christmas Eve half dayPension, share ownership and flexible benefitsTraining, certifications and clear progression opportunitiesPlease note: All roles require BPSS, with some projects requiring higher levels of UK security clearance and relevant residency requirements.TPBN1_UKTJ

Facilities Management Relocation Manager Location: London / Hybrid working with travel across multiple operational sites Contract: Contract Rate: £500 per day IR35: Inside IR35 Carrington West are assisting a London local authority with the appointment of an experienced Facilities Management Relocation Manager to lead and coordinate corporate relocations, office moves, service decants and workplace reconfiguration projects across a complex operational estate. For this appointment, strong Facilities Management experience gained within a local authority environment is particularly important. We are looking for someone who understands the complexities of managing accommodation and workplace change across a diverse public-sector estate, working with multiple Council services, operational teams and stakeholders. This is a hands-on delivery role combining Facilities Management, workplace planning, space utilisation, AutoCAD and relocation/project management. You will manage accommodation changes from initial planning through to move-day delivery, ensuring services remain operational and disruption is kept to a minimum. The Role Key responsibilities will include: ·Leading corporate relocations, office moves, service decants and workplace reconfiguration projects. ·Working closely with Facilities Management teams and Council services to coordinate complex accommodation changes. ·Producing workplace layouts, occupancy plans and space utilisation analysis. ·Using AutoCAD to develop floor plans, layouts and move scenarios. ·Managing multiple relocation workstreams, milestones, risks and operational dependencies. ·Coordinating FM, IT, Security, contractors and operational teams. ·Procuring and managing removals, storage and logistics contractors. ·Supporting Corporate Landlord and wider estate rationalisation initiatives. ·Maintaining accurate furniture, equipment, workplace and accommodation records. ·Planning moves to protect business continuity and minimise disruption to Council services. ·Ensuring relocation activity is delivered safely and in accordance with relevant Health & Safety requirements. About You We are particularly interested in candidates who can demonstrate a strong Facilities Management background within a local authority or Council setting, alongside direct experience of delivering relocations and workplace change. You will ideally have: ·Substantial Facilities Management experience gained within a local authority environment. ·A strong understanding of Council operational estates, Corporate Landlord functions and the complexities of delivering change across multiple services and stakeholders. ·Proven experience delivering office relocations, service moves, decants and workplace reconfigurations. ·Significant workplace planning, space utilisation and accommodation planning experience. ·Strong AutoCAD capability, with the ability to develop floor plans, layouts and move drawings. ·Experience managing multiple move projects and workstreams simultaneously. ·Experience commissioning and managing external removals and logistics contractors. ·Excellent stakeholder management skills, with the confidence to work across different Council departments and operational teams. ·Strong problem-solving skills and the ability to manage competing operational priorities. ·Degree-level qualification or equivalent professional experience within Facilities Management or Logistics Management. ·Membership of IWFM would be beneficial. Previous experience operating within a political/local government environment and an understanding of member relations would also be advantageous. The role involves regular travel between operational sites and requires some flexibility to work outside normal office hours, including occasional evenings or weekends, to oversee move-day activities. How to Apply If you are an experienced Facilities Management professional with a local authority background and demonstrable experience delivering workplace relocations, please apply with an up-to-date CV. For further information, please contact: Declan Bacon Carrington West (phone number removed)

Our client, a global logistics leader specialising in air freight, ocean freight, customs brokerage, transport, warehousing, and e‑commerce solutions, is seeking an experienced Express / Time‑Critical Coordinator to join their dynamic team based in the London Heathrow area. On Offer: An exciting opportunity to join a market leading freight forwarding and supply chain management specialist working in a fast paced time-critical logistics operations Competitive salary dependant on skills and experience Working Hours: Monday – Friday: 09:00 – 17:30 Main Purpose of the Express / Time‑Critical Coordinator: Reporting to the Express Manager / Team Leader, the successful candidate will be responsible for the end‑to‑end coordination of Multi‑Modal Express and Time‑Critical Logistics operations. Ownership of invoicing and profitability, ensuring all shipments are accurately costed and commercially aligned. Accountable for Customs Compliance, maintaining adherence to all regulatory requirements across import and export activities. Management of HMRC queries through to full resolution, minimising duty and tax exposure while safeguarding operational continuity. Duties and Responsibilities of the Express / Time‑Critical Coordinator: Day to Day responsibility for customer service delivery to Express Clients Management of operational email Inbox, and procedural work flows of consignments Follow up and resolve all operational issues / customer service concerns raised by the customer Responsible for Sales Invoicing on a timely basis and job costing accuracy Processing of import/export documents and creation/submission of Customs Entry Declarations Keep up to date with Market trends, company products, services and news. Establish and Maintain Internal and External Relationships. Fully Document attributed client’s business processes and requirements. Ensure all HMRC Export and Import entry regulations are met, through self-auditing Ensuring accuracy of Export and Import entry declarations through self-auditing To be Considered: Excellent AOG/NFO & Express Knowledge A mature and professional manner. Excellent communication and organisational skills HMRC Customs Procedural knowledge Including Entry submission Exp/Imp Confidence with a computer including excel, CRM database and BoxTop. * Enjoy working with customers and building relationships. Must be able to work well within a target driven environment. For more details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics Industry

Description Join Heathrow as an IT Disaster Recovery Lead and play a pivotal role in safeguarding the resilience of our critical systems. You will be part of a collaborative technology environment, working closely with cybersecurity, IT services, and business continuity teams to ensure Heathrow remains operational under all circumstances. Your work will directly contribute to maintaining service continuity for millions of passengers and supporting the airport's strategic objectives.In this role, you will lead the design, implementation, and continuous improvement of disaster recovery strategies across our IT landscape. Success means ensuring that recovery plans are robust, tested, and aligned with business priorities, minimising downtime and protecting essential services. You will influence key stakeholders, drive compliance with regulatory requirements, and embed a culture of resilience across the organisation.Responsibilities Developing and maintaining comprehensive IT disaster recovery plans aligned with Heathrow's business continuity framework.Coordinating with cybersecurity, IT services, and business continuity teams to identify risks and implement mitigation strategies.Leading regular disaster recovery testing exercises and reporting on outcomes to senior stakeholders.Ensuring compliance with industry standards and regulatory requirements for IT resilience.Providing expert guidance and training to internal teams on disaster recovery best practices.Driving continuous improvement initiatives to enhance recovery capabilities and reduce operational risk.Qualifications Proven experience in IT disaster recovery planning and execution within complex organisations.Strong understanding of business continuity principles and IT infrastructure.Excellent stakeholder management and communication skills.Ability to lead cross-functional teams and manage multiple priorities.Knowledge of relevant regulatory and compliance requirements.Analytical mindset with strong problem-solving skills.Ideally, you'll have the followingExperience in the aviation or transport sector.Familiarity with cloud-based recovery solutions and emerging technologies.Professional certifications such as CBCI, ITIL, or ISO 22301.TPBN1_UKTJ

This is a large, operationally focused organisation employing a substantial workforce across a range of shift-based roles. Payroll is a business-critical function, supporting employees who work varied hours, overtime and changing shift patterns within a fast-moving environment. The organisation is looking for an experienced payroll professional who can provide stability, support the existing team and ensure the continued delivery of an accurate and reliable weekly payroll service. This six-month fixed-term contract is a hands‑on payroll management role with responsibility for a weekly payroll of approximately 3,000 employees. You will manage a small team of three and take day‑to‑day ownership of payroll delivery, ensuring employees are paid accurately and on time. The workforce includes a high volume of shift workers, with variable hours, overtime, starters and leavers, making this a detailed and operationally demanding payroll environment. This is not a strategic transformation role. The priority is to provide strong operational leadership, maintain service continuity and support the team in managing a busy and complex weekly payroll. • Managing the accurate and timely delivery of a weekly payroll for approximately 3,000 employees, • Leading, supporting and allocating work across a payroll team of three, • Overseeing payroll activity for employees working varied shifts, overtime and variable hours, • Managing a high volume of starters, leavers and payroll amendments, • Ensuring payroll data is complete, accurate and processed within strict weekly deadlines, • Reviewing payroll calculations, exceptions and variances before final submissionResolving payroll queries promptly and professionally, • Supporting the team during periods of high workload, absence or operational pressure, • Ensuring statutory payments, deductions and payroll legislation are applied correctly, • Completing payroll reconciliations and maintaining accurate records, • Working closely with HR, Finance and operational managers to resolve payroll issues, • Monitoring data quality and addressing discrepancies before they affect payroll, • Maintaining clear payroll procedures and appropriate controls, • Producing regular payroll reports for internal stakeholders, • Ensuring the payroll function remains reliable, responsive and well organised throughout the assignment You will be an experienced payroll professional with a strong background in managing high-volume, weekly payrolls. You will be comfortable working in a fast-paced operational environment where employees work shifts, overtime and variable hours, and where there is a regular flow of starters and leavers. Previous experience of managing or supervising a small payroll team is essential. You will be practical, organised and detail-focused, with the ability to remain calm under pressure and ensure deadlines are consistently met. You will also bring strong payroll legislation knowledge, excellent problem‑solving skills and a willingness to remain closely involved in the day‑to‑day processing and delivery of payroll. You will receive a salary of £90,000–£100,000 per annum on a six-month fixed-term contract. This is an opportunity to take ownership of a significant weekly payroll, support an established team and play a central role in maintaining an essential service within a large and busy organisation. #J-18808-Ljbffr

Job Title: Head of Supplier Quality Location: Greenford 40 hours per week Reports to: Supplier Quality Manager Supports the Supplier Quality Manager by working closely with suppliers to ensure processes, systems, and products meet customer design intent and quality requirements. The role focuses on supplier verification, defect prevention, root cause analysis, and continuous improvement, while managing customer-specific requirements and providing technical support. It ensures robust product quality through New Product Introduction, minimises quality costs, and safeguards continuity of supply. The position contributes to complex, multi-phase projects, with outcomes reviewed at key milestones by senior management. • Conduct supplier validation and quality audits, lead supplier approval processes (including APQP), and assess manufacturing capability and HSE risks., • Collaborate with Engineering and suppliers to define process parameters, improve capability, and support new product introduction and first-off approvals., • Lead root cause analysis and implement corrective and preventive actions, including on-site verification and escalation of unresolved issues., • Monitor, analyse and report supplier performance through KPIs, PPM, warranty, cost recovery, and quality data to drive continuous improvement., • Promote and support process improvement initiatives using Lean, Six Sigma, PFMEA, MSA and error-proofing techniques., • Ensure accurate documentation, compliance with regulatory and PPAP requirements, and provide quality training internally and externally., • Develop strong stakeholder relationships, manage supplier strategy independently, conduct benchmarking, and communicate progress through reports and presentations., • Committed to Health, Safety, and Environmental policies., • Resilient, positive, and adaptable, with the confidence to drive change, • Engages interest and participation of others and has a collaborative approach to working with others, • Self-aware, ethical, and honest, demonstrating moral courage in all interactions., • Able to work independently, using initiative, as well as contributing to a team, • Committed to continuous learning and professional development, • Knowledge of quality and business systems including, Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), Failure Mode and Effect Analysis (FMEA), • Experience of plastic injection moldings and/or metal forming preferred., • Lean Manufacturing knowledge, • Knowledge of ISO9001/ISO18001/ISO14001, • Knowledge of measurement techniques and understanding and interpretation of engineering drawings, • Degree preferred, HNC or equivalent experience in similar role, • Substantial experience in a volume manufacturing environment,, • Experience of working in Quality Assurance, • Experience of Supplier Quality Development At Brompton, we believe in building a better future through innovation, craftsmanship, and community. As part of the People Experience Team, you’ll be at the forefront of shaping how our people grow, thrive, and contribute to our mission. This is more than a role - it’s a chance to make a lasting impact. Brompton offers you an excellent working environment with enthusiastic colleagues who get along, communicate and co-operate well with each other. The working climate is informal, but we work hard. Next to good terms of employment, Brompton offers you the opportunity to work in a responsible and challenging job within a dynamic, international and ambitious environment. We are all proud to be part of Brompton Bicycle Ltd; we all share the same passion and dedication to the company and the product, despite any differences in cultural backgrounds and skills. • 9 Day Fortnight – This is a flexible working pattern which individuals can opt in for where an employee works their contractual hours across 9 days instead of 10 days. (i.e. 80 hours across 9 days instead of 10 days). This mean the individual would work an additional hour across Monday to Thursday (across the 2 week period) to gain their Friday off., • Brompton Discount - Get ready to bike in style, as all employee’s receive up to 60% off their very own bike and accessories, plus there are discounts for your friends and family too., • Staff Loan Bike – All employees are eligible to receive a Brompton Bicycle which they can use free of charge for up to 3 months, • Free Breakfast – Unlimited, all-day access to an array of fruit and cereal, • Breakout Areas – Unwind on the mezzanine floor which contains a ping-pong, foosball and pool table and other games like darts and a giant Connect-4!, • Social Activities - Throughout the year enjoy time with your colleagues as we host an annual Summer and Christmas party, annual bike rides (both inside and outside the UK), volunteering activities and family fun days just to name a few., • Learning and Development - Access to free LinkedIn Learning and opportunity to devote some of your time at work to personal development. We value professional development and actively promote internal promotions and opportunities., • Benefits - Workplace Pension Scheme, Care and Health Support, Flexible Working, Cycle to Work Scheme and other benefits., • Mental Health – We provide access to a confidential EAP that offers counselling, resources and support for various mental health challenges. Brompton was listed amongst the best UK workplaces in 2020 and was awarded silver investors in People Accreditation and London Living Wage Employer in 2021. Regardless of age, disability, race, gender, religion, sexual orientation, culture, educational background, parental status, neurodiversity or disability - whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, we want to hear from you. #J-18808-Ljbffr

Mon – Friday 9am 5pm ( can be flexible on these hours) Lampton Services are an awarding winning business, providing a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live. • We offer annual pay reviews and incremental pay increases, • 26 days holiday allowance, plus bank holidays - an additional day per year for each completed years’ service, up to five years, • Free GOLD gym membership, • Enhanced Maternity and Paternity leave and Pension Scheme, • Exclusive Discounts - save with Lampton Rewards and EE mobile offers, • Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers, • Sustainability Perks - cycle to work and electric car salary sacrifice scheme, • Career Growth – CPD training, structured development, and leadership opportunities To provide strategic and operational leadership for Lampton Recycle 360 Ltd, ensuring the safe, compliant, efficient and commercially sustainable delivery of waste and recycling services on behalf of the London Borough of Hounslow and other customers. The postholder is accountable for a c.£17m service portfolio and a workforce of over 180 employees. Working collaboratively with the Director of Operations and senior leadership colleagues as well as key stakeholders and members at London Borough of Hounslow. The postholder will shape and deliver long-term business and operational plans focused on safety, compliance, service performance, efficiency, innovation, customer outcomes and sustainable growth. • Strategic and Operational Leadership, • Provide strategic and operational leadership for Lampton Recycle 360, translating corporate and shareholder priorities into clear, deliverable business and operational plans. Develop and implement forward-looking strategies that improve service resilience, productivity, customer outcomes, environmental performance and long-term sustainability., • Service Delivery and Performance, • Lead the effective delivery of waste and recycling services, ensuring high standards of operational performance, service quality and customer experience. Establish robust performance management arrangements, using KPIs, operational data and trend analysis to identify risk, drive accountability and secure continuous improvement., • Leadership and Workforce Management, • Provide inspirational, visible and engaging leadership to a workforce of over 180 employees, creating a culture of safety, accountability, inclusion and high performance. Lead and develop managers and teams, ensuring clear objectives, effective performance management, workforce planning, succession planning and capability development., • Financial and Commercial Management, • Hold accountability for profit and loss, budget management and financial performance across a c.£17m service portfolio. Develop and deliver robust financial plans, identify efficiencies, manage cost pressures and ensure resources are deployed effectively. Drive value for money, sustainable income growth and improved commercial performance., • Contract and Client Management, • Lead the effective management and delivery of key contractual arrangements, maintaining strong and constructive relationships with the London Borough of Hounslow and other customers. Oversee contract performance, variations, service changes, commissions and negotiations, ensuring clear governance, accountability and alignment between contractual obligations and operational delivery., • Health, Safety and Wellbeing, • Provide senior leadership for Health & Safety and wellbeing across Recycle 360 operations, ensuring effective risk management and compliance with relevant legislation, corporate standards and safe systems of work. Promote a proactive safety culture and ensure learning from incidents, audits, assurance activity and operational experience is embedded into continuous improvement., • Environmental and Regulatory Compliance, • Ensure full compliance with relevant environmental legislation, statutory requirements, government waste strategy and regulatory frameworks. Act as a principal liaison with regulatory and enforcement bodies, including the Environment Agency, maintaining effective relationships and promoting best practice., • Operational Facilities and Environmental Permitting, • Oversee the safe, compliant and effective operation of relevant waste facilities, including Material Handling Facility and associated transfer or treatment activities. Ensure compliance with Environmental Permits, Fire Prevention Plans, planning requirements and other applicable regulatory obligations. Maintain effective systems of operational control, assurance and business continuity, • Fleet and Operational Resilience, • Provide strategic oversight of fleet and vehicle-related requirements supporting waste and recycling operations, working collaboratively with relevant maintenance and fleet functions to ensure vehicle availability, legal compliance, operational resilience and effective forward planning. Contribute to fleet strategy, procurement and replacement planning aligned with service and environmental objectives., • Business Planning, Transformation and Innovation, • Collaborate with the Director of Operations, senior leadership colleagues and Board to shape and deliver long-term business plans. Lead transformation and change programmes that improve efficiency, modernise services, strengthen systems and controls, and respond effectively to legislative, technological and market developments., • Procurement and Value for Money, • Lead and oversee compliant procurement activity within the service area, ensuring robust specification of goods and services, effective contract management and demonstrable value for money. Contribute to major procurement programmes and investment decisions affecting operational capability and resilience., • Commercial Growth and Business Development, • Identify and pursue appropriate opportunities for sustainable commercial growth, income generation and service expansion in line with agreed business plans. Ensure commercial activity is supported by robust pricing, operational capacity, risk assessment and performance management., • Stakeholder and Partnership Management, • Build and maintain effective relationships with senior stakeholders, elected members, client representatives, regulators, partners, suppliers and other external organisations. Influence standards, service delivery and sustainability outcomes at local and regional levels, representing Lampton professionally and credibly., • Governance, Risk and Assurance, • Maintain effective governance, risk management and assurance arrangements across the service. Ensure significant operational, financial, regulatory and strategic risks are identified, escalated and actively managed, with clear mitigation and business continuity arrangements in place., • Policies, Systems and Continuous Improvement, • Lead the development and implementation of effective policies, procedures, management systems and operational controls. Promote a culture of learning and continuous improvement, ensuring that audit findings, performance trends, incidents and emerging best practice translate into measurable service improvements., • Contribute to the wider success of Lampton Services through collaborative working across organisational boundaries. Support corporate priorities, cross-business initiatives and strategic projects, providing leadership and professional expertise where required., • Senior management experience within waste, recycling, environmental services or a similarly complex operational environment., • Proven experience of leading large, multi-disciplinary and operational workforces through managers and supervisors., • Knowledge of UK waste and recycling legislation, environmental regulation and relevant government policy., • Managing significant budgets, P&L accountability and complex financial pressures., • Knowledge and practical experience of Health & Safety leadership, operational risk management and assurance., • Ability to develop and deliver strategic and operational business plans., • Strong commercial awareness with experience of procurement, value for money, efficiency delivery and/or income growth., • Experience of managing complex operational performance through KPIs, data and structured governance arrangements., • Excellent written and verbal communication skills, with the credibility to influence at senior leadership, Board, client and external stakeholder level., • Ability to operate effectively in a politically sensitive, commercially focused and highly regulated environment., • Full UK driving licence or ability to meet the travel requirements of the role. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. #J-18808-Ljbffr

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: _. This global role will report to the VP, Global Logistics Solutions (GLS) and will work as a key member of the GLS Leadership Team. The incumbent will proactively recognize and address any technical, compliance, and regulatory issues associated with systems, processes, and product quality. This role is responsible for all matters pertaining to primary logistics including Intercompany and 3rd party Distributors Order Management, Global Transportation, Temperature Control, Sustainability, Network Development, and Global Compliance across all modalities and Clinical Logistics. This leader is accountable for developing global cross‑functional strategies, programs, and policies to ensure a successful and compliant supply chain, providing leadership and direction to Global teams based in the USA, EMEA, LATAM and APAC, ensuring their voice is represented across the corporation. • Provide Strategic vision by effectively communicating the shared vision of GLS Global Services., • Act as the single point of contact to Biologics, Pharmaceuticals, & Cell Therapy Site General Managers, Clinical Supply Chain sites and External Manufacturing organizations for ongoing and ad‑hoc distribution topics., • Coach and develop a team of high‑performing employees, including maintaining appropriate training for their GDP activities and corporate requirements., • Lead Global Transportation including 4PL and Supplier Relationship Management of Global Transportation providers, ensuring Global Logistics Security for our products, managed through Logistics Incident Reporting and Trending., • Develop focused Supplier Strategy for Transportation, ensuring Global Services acts as a strategic liaison to the sites (including raw material sites i.e. CT Vector), ExM, CSO, and API groups., • Lead Temperature Control: Protect product and reduce temperature excursions, maintain compliance & quality to meet or exceed regulatory expectations, and improve efficiency & performance by driving standardization, cost savings, and agility., • Lead Sustainability: Lead the roadmap, implementation and reporting of all Scope 3 activities in the area of logistics for BMS. Set Center of Excellence best practices leveraging technology and interactions with strategic Logistics Service Providers in alignment with Corporate., • Lead Network Development: Define and support regions to implement the optimal Logistics Network strategies including in‑market DCs, supply‑point warehouses, and overflow warehousing for the internal/external manufacturing sites including long‑term strategy development and short‑term solutions for changes in business requirements. Leverage 4PL and Supplier Relationship Management in alignment with Procurement to find innovative and cost‑effective solutions for the warehousing network., • Lead Intercompany and 3rd Party Distributors order management including ExM 3rd Party Customer Relationships & Contracts and shipments execution, Operations on behalf of ExM at 3PL facilities and Transportation Providers, as well as onboarding new partners and execution of global activities impacting the ExM and internal network changes (Divestitures, M&A, Business Model Changes, etc.). Lead the management of orders for compassionate programs and direct to patient platforms for those markets in which we don’t have an in‑market structure with LE., • Drive end‑to‑end Supply Chain optimization and agility and ensure continuity of supply of products to BMS Markets & Customers., • Invest in creating and developing strong relationships with BMS markets and key stakeholders to ensure a customer‑focused orientation and alignment., • Oversee primary transportation management, including freight forwarders and trucking company relationships and monitoring, cost control, issue resolution., • Coordinate stakeholders for supply from supply points to market DCs, CMOs and internal sites., • Provide input to Procurement to support RFP, contract renewals, negotiations with 3PL vendors., • Ensure GMP & GDP & Internal/External Controls., • Develop, execute and maintain Business Continuity Plans for all intercompany operations., • Ensure work performed by teams is accurate, timely, efficient, and compliant with corporate policies, SOPs, cGxPs, and other applicable guidelines., • Be a designee for Vice President, Global Logistics Solutions as needed to make decisions on behalf of VP, approve documents on behalf of the VP, and represent the VP as an appointee in meetings, forums, and projects as agreed., • Travel Requirements: As required ~ 30% of role., • Bachelor’s degree in Pharmacy, Life Sciences, Supply Chain, Business, or related field; advanced degree (MBA, MS) preferred., • 15 years of experience in Market Supply Operations in the biotech/pharma industry, clinical logistics, cell therapy logistics and/or comparable., • Ability to communicate with impact and influence at the executive level, including General Managers, while demonstrating broad business acumen and strategic insight., • Proven ability to resolve complex conflicts and make sound, informed decisions under time‑sensitive conditions., • Demonstrated experience in leading teams and managing cross‑functional stakeholders, including logistics operations, supplier management, and high‑impact negotiations., • Strong business acumen with exposure to customer relationship management and a focus on driving value and operational excellence., • Digital dexterity identifying and implementing a number of different system solutions, deploying ML/AI and having managed transformations that included leveraging technology and data improvements., • Demonstrates characteristics of our BMS Values. $278,770 - $337,809 The starting compensation range(s) for this role are listed above for a full‑time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job‑related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit _. • Health Coverage: Medical, pharmacy, dental and vision care., • Wellbeing Support: Programs such as BMS Well‑Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP)., • Financial Well‑being and Protection: 401(k) plan, short‑ and long‑term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support and survivor support., • US Exempt Employees: flexible time off (unlimited, with manager approval), 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)., • Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non‑Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays. Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part‑time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown. • Eligibility Disclosure: The summer hours program is for United States (U.S.) office‑based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote‑by‑design or lab‑based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program. With a single vision as inspiring as Transforming patients' lives through science™, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site‑essential, site‑by‑design, field‑based and remote‑by‑design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: • Site‑essential roles require 100% of shifts onsite at your assigned facility., • Site‑by‑design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity and a positive Company culture., • For field‑based and remote‑by‑design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit to access our complete Equal Employment Opportunity statement. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: _. We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at _. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at _. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley. R1599625 : Executive Director, Global Logistics Solutions Lead (Global Services) #J-18808-Ljbffr

JOB TITLE: Senior HR Business Partner- Aviation LOCATION: London, Heathrow HOURS: 40 hours per week, flexibility required to support a 24/7 operation CONTRACT: Permanent You will need to be a versatile, diverse and experienced HR generalist who has a proven successful record of leading and delivering all aspects of HR and IR with dedication and passion, whilst keeping abreast with changes in employment legislation. You be responsible for shaping the performance and development systems for all ABM Aviation UK Ltd team members as well as designing and supporting the company talent frameworks. This includes performance management, succession planning and workforce/human resource planning whilst guiding and managing Human Resources services for the Company. Confidentiality is key as well as loyalty to the operational Directors, HR and the Company. You need to be able to give a clear picture with full understanding of how each division or site is running and what is happening at all levels. Effective people skills are critical to always ensure good relationships with all team members and external contacts. You will also be responsible for developing and implementing the HR planning of each division or site and l produce accurate and timely HR reports monthly in order to provide accurate information to the Senior HR Director and operational leads. The Senior HR Business Partner is the strategic People partner for ABM's London Heathrow Passengers Requiring Support (PRS) contract. Partnering with the Account Director and senior operational leadership team, the role translates the contract strategy and ABM UK & I People Strategy into a focused account people plan with clear priorities, ownership and measurable outcomes. Reporting initially to the VP, HR UK & Ireland, the role is accountable for ensuring people priorities support safe and consistent service delivery, colleague experience, operational performance and client confidence within a complex, high-profile 24/7 aviation environment. This is an individual contributor role with no direct reports. It delivers outcomes through influence: coaching operational leaders, building manager capability and bringing together the right People specialists and business stakeholders to deliver agreed priorities. The role has a critical focus on strategic workforce planning, frontline leadership capability, talent and succession, colleague engagement and voice, attendance, retention, performance, inclusion and workforce stability. It uses people, operational and client insight to identify root causes, anticipate risk and target action where it will have the greatest impact. The role also provides senior People leadership for organisational change, employee and industrial relations, business-critical people risks and people-related client governance, working closely with Employee Relations, Recruitment, Learning & Development, Talent, Engagement, Communications Shared Services, People Insights, HR Technology and People Programmes. • Lead the development and delivery of the London Heathrow PRS account people plan, aligned to the contract strategy, ABM UK & Ireland People Strategy, operational priorities and Enterprise strategy., • Act as a trusted adviser to the Account Director and senior operational leadership team, providing commercially focused, practical and insight-led People advice., • Build effective relationships with relevant client stakeholders and contribute to people-related client governance, reviews and improvement plans., • Translate operational priorities, service requirements and client expectations into clear workforce, leadership, culture and colleague-experience outcomes., • Ensure people activity supports contract performance, service continuity, colleague experience and client confidence, escalating material risks to the HR Director., • Deliver outcomes through influence rather than formal authority, setting clear expectations with leaders and maintaining accountability for agreed people outcomes., • Coach and challenge operational leaders and managers to build ownership, capability, consistency and confidence in people leadership., • Bring together Employee Relations, Recruitment, Learning & Development, Talent, Engagement, Shared Services, People Insights, HR Technology, Communications and People Programmes around the account's priorities., • Establish clear ownership, handoffs, timescales and escalation routes so specialist support is joined up, timely and aligned to operational need., • Act as a senior escalation point for complex people risks, stakeholder challenges and cross-functional dependencies, ensuring the VP HR has early visibility of material issues., • Develop and drive a practical account culture and engagement plan that supports an inclusive, respectful and high-performing frontline environment., • Strengthen team member voice and communication across shifts, locations and workforce groups, ensuring leaders listen, respond and visibly follow through on feedback., • Use engagement, retention, attendance, employee-relations and operational insight to identify themes, address root causes and prioritise targeted interventions., • Coach leaders to improve performance, attendance, wellbeing, recognition and the quality and consistency of the day-to-day colleague experience., • Work with Communications, Engagement and other specialist teams to ensure account activity is coordinated, accessible and relevant to frontline colleagues., • Lead strategic workforce planning for the London Heathrow PRS contract, aligning workforce capacity and capability to service demand and operational requirements., • Work with leaders to identify recruitment and retention pressures, future skills, critical-role dependencies, capability gaps and succession risks., • Partner with Talent, Recruitment and Learning & Development to strengthen frontline leadership, critical-role succession, career pathways and workforce capability., • Support organisational design, structure reviews and changes to ways of working, ensuring accountabilities, spans and interfaces enable effective service delivery., • Bring relevant external insight from aviation, facilities management and frontline service environments to challenge thinking and inform practical solutions., • Lead the business partnering contribution to organisational change, service improvement, technology and process implementation, TUPE, mobilisation and demobilisation activity affecting the account., • Work with People Programmes and specialist teams to confirm the right delivery model, roles, governance and account support for each activity., • Provide senior stakeholder management, business context, people-risk insight and local implementation support so change is effectively coordinated, adopted and embedded., • Identify people risks, dependencies and colleague impacts that may affect service continuity, operational performance or client confidence, and ensure effective mitigation is in place., • Maintain effective relationships with employee representatives and trade unions, supporting constructive engagement and early resolution of workforce issues., • Support the VP and Industrial Relations & HR Policy Centre of Expertise with pay negotiations, collective consultation and other industrial-relations activity affecting the account., • Partner with Employee Relations on complex, high-risk or business-critical matters, ensuring decisions balance legal, commercial, colleague, operational and client considerations., • Use employee-relations data and case themes to identify systemic issues, strengthen manager capability and reduce repeat risk., • Establish a clear account people scorecard and governance rhythm, combining people, operational and relevant client measures to track delivery and impact., • Use workforce data and qualitative insight to identify emerging risks, trends and opportunities and turn them into focused action., • Provide clear, timely updates to the Account Director, account leadership team and HR Director on progress, risks, decisions and support required., • Evaluate the impact of people interventions and adjust priorities where outcomes are not improving at the required pace., • Contribute to continuous improvement of the People Operating Model, ensuring the account receives proactive, joined-up and value-adding support., • A clear, measurable London Heathrow PRS account people plan is agreed, owned and delivered in line with contract and client priorities., • Progress is demonstrated against agreed baselines and targets for colleague engagement, retention, attendance, workforce stability, manager capability and other priority people outcomes., • Workforce capacity, capability and succession risks are identified early and translated into practical action that supports service delivery., • Frontline leadership capability, critical-role succession and accountability for people outcomes are strengthened., • Complex employee and industrial relations risks are managed proactively, with repeat themes reduced and service disruption minimised., • Change is effectively coordinated and embedded, with colleague impact, operational continuity and client confidence actively managed., • Specialist People support is joined up and timely, with clear ownership, handoffs and accountability for outcomes., • People insight informs decisions and people activity makes a visible contribution to colleague experience, operational performance and client confidence., • Significant senior HR business partnering experience in a complex, unionised, frontline, customer-service or regulated environment; aviation or facilities management experience is desirable., • Demonstrable experience of developing and delivering strategic account people plans that improve workforce, leadership, culture and business outcomes., • Strong track record of influencing senior operational and client stakeholders, delivering through others and retaining accountability without formal authority or direct reports., • Experience of strategic workforce planning, organisational effectiveness, talent and succession, manager capability and employee engagement in a large operational workforce., • Strong employee and industrial relations experience, including complex case management, trade-union engagement, collective consultation and pay negotiations., • Ability to use people, operational and commercial data to diagnose issues, establish priorities, measure impact and communicate clear recommendations., • Experience of leading or supporting organisational change, TUPE, mobilisation, technology or process implementation in a business-critical environment., • Strong commercial judgement and an understanding of how people outcomes affect contract performance, service delivery, colleague experience and client confidence., • Resilient, credible and collaborative, with the ability to work at pace, navigate ambiguity and maintain effective challenge in a high-profile 24/7 operation., • CIPD qualification required., • Degree-level education or equivalent experience., • Further development in HR business partnering, change, employee relations or organisational design desirable. *Please note that obtaining an airside pass is an essential requirement of this role. As part of this process, the successful candidate will be required to complete a full five-year background check, including a criminal record check* We're proud to offer a great range of benefits including: • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home, • Mental Health support and Life Event Counseling, • Get Fit Programme, • Financial and legal support, • Cycle to work scheme, • Access Perks at Work, our innovative employee app where you can find:, • Perks: discounts, gift cards, cashback, and exclusive offers, • Life: Search for resources and tools on topics ranging from family and life to health, money and work, • Support: Online chat or telephone service for urgent support in a crisis For More Information About ABM's Benefits, Visit Our ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. #J-18808-Ljbffr

Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. We are looking for a Senior Technical Account Manager (TAM) to join our Forward Deployed Engineering organization within Professional Services. As a Senior TAM, you will be the named, persistent technical owner for the mission-critical workload that anchors your customer's Vercel relationship, across a portfolio of concurrent accounts. You are a peer to their VPs of Engineering and CTOs, and the first line of coordination for every Vercel workstream attached to that workload, across Support, Engineering, Product, and Sales. On a large customer several Vercel roles are engaged at once, and you are the person who keeps them coherent. The Solutions Architect stays technically accountable for the account as a whole. On the accounts you cover, you take over the post-sales technical relationship for that workload from the Solutions Architect, through a structured handover. The SA stays on the account and continues across everything outside your scope: new teams, new workloads, and expansion. This is a billable, customer-funded role. Customers purchase Senior TAM engagement as part of their Vercel relationship, and you will carry a portfolio of concurrent accounts. You will not be on-call, you will not write production code, and you will not carry a sales quota. You will own the technical relationship, drive proactive risk identification and architectural guidance, and ensure every other Vercel engagement on your accounts (e.g. Platform Consumption, Forward Deployed Engineers (FDEs), Professional Services projects, audits, workshops) lands successfully and compounds in value over time. Our Professional Services team is structured around a simple frame: PS delivers outcomes, FDE delivers velocity, TAM delivers continuity. You are the continuity. You are the reason a customer's second year on Vercel is more valuable to them than their first. You will report to the Head of Professional Services and will be located within the Americas or EMEA region. • Own the post-sales technical relationship for a portfolio of strategic enterprise accounts. You are the customer's named technical owner, the person their VP of Engineering calls when something matters. You take this accountability over from the Solutions Architect at deal close, through a formal handover, and you hold it for the life of the engagement. You co-own each account with the Account Executive, with clear domain boundaries: you own technical, they own commercial, and both of you have veto rights within your domain. You run a defined cadence with each account: a weekly Cadence Call, a monthly business review, a quarterly business review with the customer's technical leadership, and an annual roadmap workshop., • Lead post-incident pattern ownership and technical triage. You are not the 24/7 first call. Customer Support remains the front line, but when an incident escalates or a pattern emerges across multiple incidents, you take ownership. You drive the post-mortem, identify the architectural root cause, and own the remediation roadmap. You commit to responding within 4 business hours in your local time zone to any P1/P2 escalation routed to you, and you are the customer's escalation path when standard Support channels need acceleration., • Drive proactive technical strategy, cost optimization, and architectural guidance. You spend the majority of your time on work the customer doesn't yet know they need: architectural reviews, technical risk mapping, cost and usage optimization, pre-launch readiness assessments, and translating Vercel's product evolution into specific opportunities for the customer's business. Solutions Architecture does this work across many customers. On your workload you do it deeper, more often, and with the sustained context that comes from holding the relationship over years. The best TAMs save customers more than the cost of the engagement through this work alone., • Scope and orchestrate Vercel's broader engagement on your accounts. When your customers need hands-on engineering work, a deep audit, or a launch readiness review, you scope and hand off to a Forward Deployed Engineer. Enablement and training go to Developer Success Engineering, and fixed-scope delivery work goes to Professional Services. You do not deliver these engagements yourself. You coordinate, track, and capture what those engagements produce, then integrate it back into the customer's technical roadmap. What you add is making sure they happen at the right time, with the right scope. Throwaway demos and illustrative proofs-of-concept are part of the job; code that ships to a customer's production environment is not., • Operate as the customer's voice inside Vercel. You translate customer technical needs into signal for Product, Engineering, and Support, using the same Vercel-internal channels that Solutions Architects and Developer Success Engineers use today. You hold internal teams accountable to commitments you've made to your customers. In the early phase of the function, you will do this primarily through influence and relationships built up by the broader Forward Deployed Engineering org; over time, this will operate through defined cross-functional service-level agreements you help establish., • Make the engagement self-funding. The Account Executive owns the renewal. You own the technical case for it. What you are accountable for is the work that makes the engagement worth buying again: the cost and usage optimization that pays for it, and the platform adoption you drive on the account. On a healthy account, the value you create exceeds what the customer pays for this role. The engagement is renewed annually, and your customers' decision to renew is the most honest measure of the value you've delivered. You will be measured against a 90%+ engagement renewal rate, with supporting metrics including TAM-specific CSAT (target 4.5+ / 5), escalation responsiveness against the 4-hour SLA (target 95%+), influence on Professional Services and FDE attach, and the platform adoption you drive on your accounts, measured as accelerated consumption., • 5+ years in a customer-facing technical role at a platform, infrastructure, or developer tools company (TAM, Solutions Architect, Developer Success, Field Engineer, or hands-on technical consultant), with personal ownership of strategic relationships: QBRs, roadmap, workshops, renewals. Internal SA/DSE/CSE candidates encouraged to apply., • Deep technical experience with a platform product, and evidence of getting credible on an unfamiliar one fast. Breadth across a platform matters more here than depth in one corner., • Platform experience. You have run a technical platform at scale in a customer-facing role and are fluent in the build and deploy path: CI/CD pipelines, environment and preview strategy, release mechanics, and the cost and performance patterns that separate a healthy deployment from a runaway one., • Infrastructure and cloud-provider depth. Production-grade, architectural reasoning on AWS, GCP, or Azure., • Demonstrated fast ramp. You earned customer trust on an unfamiliar, technical product., • Prior production experience with Next.js and Vercel is a strong advantage. It is not a requirement and the assessment measures your ability to learn., • You optimize for the customer and can quantify outcomes. You actively create incremental value for a customer’s adoption through spend management, risk mitigation, and shape their adoption journey., • You operate with high agency across complex relationships. You steer cross-functional outcomes without formal authority, challenge flawed technical decisions without burning the relationship, and build trust fast when picking up an engagement someone else started., • Strong written communication, particularly for executive and incident contexts. You can compress a complex technical situation into a one-page executive summary shaping action and accountability., • Willing to travel approximately 4-8 times per year to customer offices for QBRs, roadmap workshops, and incident retrospectives, generally in-region., • Have prior experience as a Technical Account Manager at a hyperscaler, infrastructure platform, or developer-tools company (AWS, Cloudflare, MongoDB, Snowflake, Datadog, GitHub, etc.)., • Have hands-on experience with AI agent development, particularly using the Vercel AI SDK, MCP servers, or similar frameworks., • Have run an annual technical roadmap workshop or "Well-Architected Review"-style engagement with an enterprise customer., • Have experience transitioning from a delivery or support role into a customer-owning role, and can articulate what changed in how you operated., • Have direct experience as a Solutions Architect, Support Engineer, or technical delivery lead at a developer platform or infrastructure company, particularly one with a similar split between pre-sales SA and post-sales technical ownership. #J-18808-Ljbffr

When it comes to pioneering ambition, there’s no place like Heathrow. Our Heathrow Expansion programme offers a unique and exciting opportunity to play a defining role in one of the UK’s most significant infrastructure projects. You’ll help shape a national legacy that millions will experience for decades to come, as we deliver the third runway, improve passenger experience, stimulate jobs and opportunities across the UK, and strengthen the global connectivity that powers trade and travel. Modernising and expanding the UK’s only hub airport and critical national infrastructure whilst keeping it fully operational and safe, creates a pace and complexity unlike other major programmes. It demands collaboration, resilience, problem solving and a desire to take on challenges that genuinely matter. From securing planning consents to designing a new runway, modernising terminals and improving public transport access, and delivering on environmental and community commitments - the scale is unmatched. You’ll be part of a diverse team of talented colleagues, built on mutual respect and where excellence thrives. It’s an inspiring place to work, with unlimited opportunities to make a difference as you help to shape the future of our world‑class airport. • Job Identification 5279, • Job Category Information Technology, • Job Schedule Full time, • Locations Heathrow Airport Limited, Hounslow, Middlesex, TW6 2GW, GB (Hybrid), • Contract Type Permanent, • Working Pattern Monday-Friday Business hours This role is central to supporting Heathrow’s world‑leading expansion by designing and assuring the utility systems that underpin the airport today and into the future. As a Senior Design Engineer – Utilities, the role plays a key part in shaping thermal, electrical, potable water, foul water, and stormwater networks that support terminals, airfield assets, highways, structures, and the wider passenger experience across the expansion programme. Working within one of the most complex infrastructure environments globally, the role is responsible for delivering integrated, coordinated, and fit‑for‑purpose utility design solutions that align with Heathrow’s sustainability ambitions and evolving operational needs. Utilities form a critical foundation of airport operations, and decisions in this role directly influence safety, resilience, carbon performance, customer experience, and long‑term asset value. The role ensures that safe, secure, and efficient construction, operation, and maintenance are embedded from the earliest stages of design. This includes a strong focus on whole‑life performance, climate resilience, future capacity, and adaptability enabling utility systems to respond to changes in technology, regulation, and demand while maintaining operational continuity. A system‑wide perspective is essential. Utility solutions must align with Heathrow’s design principles, integrate effectively with highways, structures, and buildings, support airline and passenger growth, meet planning requirements, remain cost‑effective, and be delivered to defined timescales. Through this work, the role contributes to the development of a resilient and high‑performing utility network capable of supporting one of the world’s busiest airports through its next phase of growth. • Lead a virtual, multi‑disciplinary team, bringing together operational specialists, consultants, design and delivery partners, business stakeholders, and customers to develop high‑quality designs that reflect future demand, business priorities, and Heathrow’s Sustainability Plan., • Engage stakeholders at all levels to ensure designs are deliverable, cost‑effective, and aligned with intended business outcomes, clearly communicating asset plans, benefits, risks, and opportunities., • Provide timely, evidence‑based input and constructive challenge throughout the design process, ensuring decisions reflect real‑world asset performance, user needs, and operational considerations., • Collaborate with Engineering teams to ensure asset strategies, standards, and design codes are applied effectively, supporting optioneering and the development of integrated solutions in line with governance requirements and Heathrow’s programme lifecycle., • Act as an informed client, promoting strong design principles, innovation, and value‑focused technology choices, while ensuring safety and risk considerations are embedded throughout. Work closely with delivery teams to assess, communicate, and manage risks, including those arising during construction., • Degree‑qualified (or equivalent) in a relevant engineering discipline. Chartered membership of a recognised engineering institution, or an equivalent level of technical competence, with Incorporated Engineer (IEng) status or actively working towards this. A minimum of five years’ relevant engineering experience, including experience in a leadership or senior technical role. Ability to act as a subject matter expert, providing technical assurance and guidance across complex engineering projects., • Competent to lead a portfolio of assets in one of the following classifications:, • Utilities (infrastructure), • Mechanical/Electrical, • Water Systems and Public Health, • Stands and Airside Ops, • Terminals, • Airport related development and supporting facilities, • Services – heating, cooling and distribution, energy, fuels, • Environmental, • Baggage, • Operational Technology and Cyber Security, • Civils - Tunnels and Bridges, • Civils – Highways , Structures and Car Parks, • Civils - Airfield and Roads, • Rail, • Control and automation, Innovation, • Proven ability to lead, guide, and manage technical consultants and strategic partners to deliver agreed outcomes., • Strong analytical and decision‑making skills, with the ability to use data and sound judgement to develop practical and effective solutions., • Experience influencing senior stakeholders through clear communication, well‑structured presentations, and constructive engagement., • Demonstrated experience in scope development, change management, designing for improved safety, and overseeing technical quality assurance., • A track record of contributing to continuous improvement across the design and engineering lifecycle. Ideally, you will also have • Experience within the aviation sector, such as airlines or infrastructure planning., • Awareness of the UK regulatory and political environment., • Understanding of relevant regulatory, legislative, and planning frameworks, including the Development Consent Order (DCO) process., • Experience working at Heathrow or within large‑scale or major programme environments. There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore. It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow. Our rewards We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance‑based annual bonuses and our longer‑term Share in Success Bonus plans, we also offer generous annual leave allowances and market‑leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions. Working Location Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow. As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality. #J-18808-Ljbffr

On behalf of a well-established, award-winning construction services group operating across the UK. Based in Harrow, this senior role is office based with some flexibility and offers £85,000 plus bonus and benefits. Reporting directly to the Managing Director, you will shape the group's technology strategy and lead a small in-house IT team, ensuring technology supports a growing, multi-division business. This is a fantastic opportunity for an experienced IT leader to take real ownership and make a visible impact at senior level. • Set and drive the IT strategy, advising senior leadership on technology risks and investment, • Lead, mentor and develop a team of three, building a collaborative, high-performing culture, • Oversee infrastructure, networks and systems, keeping services secure, resilient and scalable, • Own cybersecurity, compliance and accreditations, including GDPR, incident response and business continuity, • Manage the MSP and other suppliers, negotiating contracts and delivering IT projects on time and within budget, • A proven track record in a senior IT leadership role, • Strong knowledge of infrastructure, cloud and enterprise systems, ideally including M365, Sophos, Veeam and Mimecast, • Expertise in cybersecurity and risk management, plus the flexibility to respond to issues outside normal working hours when needed £85,000 plus bonus and a company benefits package. Harrow, Middlesex. The role is office based with some flexibility, and it is an easy commute from Wembley, Pinner, Stanmore, Edgware, Ruislip, Northwood, Kenton and Watford. IT Director, IT Manager, Head of Technology, Head of IT Infrastructure & Security #J-18808-Ljbffr

At The FA, we're continuing our transformation journey following the successful implementation of Workday across HR and Finance. As ownership of the platform transitions into our Digital Technology team, we're looking for an experienced Workday Functional Lead to lead the future evolution of one of our most business-critical enterprise platforms. This is a unique opportunity to play a key role in shaping future Workday investment priorities and product delivery for a platform used across The FA. Working closely with Finance, HR, Digital Technology and external partners, you'll ensure Workday continues to deliver measurable business value, supports organisational priorities and enables future growth. The Workday HCM/PY Functional Lead works within FA Digital Technology and is responsible for owning and optimising the product backlog across the Workday HCM and Payroll product areas, ensuring alignment with business priorities, product strategy and the wider Corporate Workday roadmap. The role acts as the primary interface between business stakeholders, Product Management and delivery teams, translating business needs and strategic objectives into prioritised, value-driven outcomes. This role also provides functional leadership across the FA Workday platform for relevant SKUs including HCM, Absence, Compensation and Payroll. It is responsible for ensuring platform capabilities are effectively leveraged to meet business needs, that system changes are delivered effectively, and that product decisions align with broader platform, operational and service objectives. In addition to core Product Owner responsibilities, the role includes accountability for Workday HCM/PY backlog execution, business process understanding, support of testing and deployment, feature release validation, reporting insight, tiered support, relevant administrative responsibilities across the Workday tenant, and championing an ethos of 'why not Workday' when tackling ongoing and future HR challenges. What will you be doing? Own and continuously refine the Workday HCM/PY backlog in collaboration with Product Managers, business stakeholders and delivery teams, ensuring alignment to business priorities, product strategy and the wider Corporate Workday roadmap. Work closely with stakeholders to understand business needs and translate them into effective Workday solutions, maintaining strong end-to-end knowledge across HCM, Absence, Compensation and Payroll. Act as the Functional Lead for Workday HCM/PY, supporting backlog execution, configuration coordination, feature adoption and the assessment and validation of bi-annual Workday releases. Act as an HR Reporting and Analytics SME, helping ensure business decisions, operational needs and improvement opportunities are reflected appropriately in product priorities and solutions. Champion and operate a tiered support model across Workday HCM/PY, including Tier 0 support materials, Tier 1 upskilling, Tier 2 support and escalation to Tier 3 / AMS where required. Fulfil relevant administrative responsibilities across the Workday tenant, including support for HCM, Org, Position, Compensation and Business Process Administration, ensuring effective governance, configuration and operational continuity. Champion an ethos of 'why not Workday' for ongoing and future HR challenges, ensuring the platform is used effectively and consistently to meet business needs. Create sprint plans, ensure backlog items and user stories are prioritised, clearly defined and sprint-ready, and lead refinement, estimation and delivery support across the product area. Provide ongoing clarification to delivery teams and support quality assurance, functional testing, user acceptance testing, sign-off and deployment to ensure delivery of valuable, high-quality outcomes. Act as a key interface between business stakeholders, Product Management, delivery teams and third-party partners, balancing priorities and ensuring external delivery aligns with FA standards and ways of working. Maintain clear, concise and up-to-date documentation across the relevant delivery and support tools, and contribute to continuous improvement of Digital Technology processes, standards and Product Owner practices. Keep up to date with developments in Product Ownership, Business Analysis and Workday practice, support colleagues where appropriate, and consistently demonstrate FA values and behaviours. Executes additional tasks as required to meet the FA's changing priorities. Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained. As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance. What are we looking for? Essential for the role: Deep Workday expertise across HCM, Payroll, Absence and Compensation modules. Experience with Workday feature release cycles and SaaS platform update adoption. Functional knowledge of HCM and Payroll processes, including employee lifecycle, absence, compensation and pay. Proven experience as a Product Owner, Functional Lead or Business Analyst working with Agile teams and methodologies. Significant experience in defining and managing requirements using recognised techniques. Strong experience of backlog ownership, prioritisation and refinement aligned to business value and strategy. Strong Agile delivery experience, particularly within Scrum and/or Kanban. Ability to translate business needs into clear, prioritised and value-driven outcomes. Strong stakeholder management skills, including negotiation of competing priorities. Experience working closely with Product Managers, Delivery Managers, Business Analysts and technical teams in cross-functional delivery environments. Ability to define and refine user stories and acceptance criteria to ensure sprint readiness. Strong analytical, problem-solving and decision-making skills in complex environments. Ability to support delivery through QA/UAT, sign-off and deployment. Strong communication, collaboration and presentation skills. Highly organised, self-disciplined with strong planning and time management skills. Consistent approach with solid attention to detail. Experience of working with Agile development teams, including third parties and offshore colleagues where applicable. Experience using tools such as Jira, Confluence, Teams and Miro. Beneficial to have: Experience acting as a functional SME or domain lead. Experience of supporting or overseeing system configuration and tenant administration responsibilities. Experience with HR reporting and analytics. Experience working with Managed Service Providers (AMS) or implementation partners. Understanding of tiered support models and live-service environments. Experience in HR transformation, enterprise system implementation or large-scale digital transformation programmes. Experience mentoring Product Owners or Business Analysts. Familiarity with business architecture, end-to-end process design and change management in enterprise system environments. Product Owner, Agile BA or relevant Workday certifications. Any systems analysis experience is useful, e.g. logical data design or understanding of schemas and workflows. Why join us? This is an opportunity to take ownership of a major enterprise platform at a pivotal stage in its evolution. The foundations have been laid, and now we need an experienced leader who can optimise our initial implementation and turn our vision into business value. You'll work with senior stakeholders across the organisation, influence strategic decisions and help shape the future of critical corporate technology services that support the people who power football across England. We are committed to ensuring everyone can flourish in their roles. To achieve this, we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class Elite Performance Centre, St. George's Park in Staffordshire, which is an exceptional setting to develop and inspire high-performing England teams and leaders. We pride ourselves on offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below: Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encourages you to connect and learn with your colleagues and look after your mental health and well-being. Free, nutritious lunches at Wembley Stadium and St. George's Park. Free private medical cover. A contributory pension scheme. An additional 'Thank You' day's leave, volunteering days, as well as 25 days of annual leave ( based on a full-time, permanent contract ) A hybrid working model which offers greater flexibility. Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page. We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work. We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application. As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance. TPBN1_UKTJ

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