Business operations manager jobs in Woodford Green - Page 2Create job alerts

Our client is top legal 500 law firm based close to Ilford are currently looking for a Legal Practice Manager to join their firm. The successful candidate will immerse themselves in a dynamic environment, where a comprehensive suite of legal services is delivered with finesse. Specialising in Property, Family Law, Housing law, Employment Law, and Private Client Wills and Probate, the firm prides itself on its meticulous attention to individual and business clients alike. The firm seeks a confident professional, one who can seamlessly integrate into a bustling environment and uphold the high standards synonymous with the practice. Candidates must possess a proven track record in legal practice management, demonstrating a thorough understanding of compliance and operational excellence. A hands-on approach is essential, coupled with the ability to manage multiple tasks efficiently. This role is not merely a chance to contribute; it is a platform for the right individual to make a significant impact, ensuring the continued success of a firm that places client satisfaction and quality service at the forefront of its ethos. This is an office based role Key Responsibilities for this Legal Practice Manager role: • Oversee the day-to-day running of the firm’s offices and ensure efficient administrative operations., • Manage HR functions including staff recruitment, onboarding, training, and performance reviews., • Ensure compliance with SRA regulations, Lexcel standards, AML policies, and GDPR., • Liaise with accountants and manage office finances, budgets, and cost control measures., • Maintain and update office policies and procedures., • Provide leadership and support to fee earners and support staff., • Coordinate IT systems and liaise with third-party providers as needed., • Support partners with strategic planning and business development initiatives., • Assist in managing insurance renewals, premises, and office supplies. Requirements for this Legal Practice Manager role: • Proven experience as a Practice Manager within a legal environment., • Strong knowledge of SRA compliance, financial management, and HR processes., • Excellent organisational, communication, and problem-solving skills., • Ability to manage multiple responsibilities across two office locations., • A proactive mindset with a strong focus on continuous improvement. For more information about this Legal Practice Manager role please contact Victoria Kemp quoting reference 37529 PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED. In accordance with

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today! • £30,639 - £36,322 per annum + bonus, • Average uncapped bonus of £7,100 per year (with potential to earn more), • 5 days a week, • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs, • Pension Scheme & Life Assurance, • You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. What we’re looking for: • Proven ability to deliver high levels of customer satisfaction through effective management and leadership, • Experience in coaching, training, and developing colleagues in the moment, • Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience), • Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes, • Bring your own set of tools and put them to great use in a busy, well-equipped workshop, • Experience of maintaining compliance with Health & Safety standards, • Excellent verbal and written communication skills, • IT proficient, with the ability and willingness to learn in-house systems, • Strong organisational and time management skills Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Store Manager Store Manager - Ilford - 39 hours Who are we? At Pets at Home, we're passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community-focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions. What's the role? We're looking for a Store Manager to lead our team in Ilford. Reporting directly to the Area Manager, you'll take full responsibility for the daily running of your pet care centre, driving sales and performance while ensuring an exceptional shopping experience for our customers. Your key responsibilities will include: • Overseeing all aspects of daily operations, from stock control to store standards., • Leading and inspiring your team to achieve sales targets and exceed KPIs., • Creating a positive and fun working environment for your colleagues., • Ensuring health and safety compliance across the store. Who are we looking for? We're looking for someone with: • At least 2 years of management experience in a retail environment, leading a team of 10 or more in a fast-paced setting., • A passion for retail and a proven track record of delivering excellent results., • Flexibility to work a 7-day shift pattern, including weekends and bank holidays., • Strong communication and leadership skills to engage and motivate your team. We reward our Store Managers with a comprehensive package designed to support your well-being, including: • Annual bonus opportunities., • 28 days paid leave, rising to 33 days after 2 years (including bank holidays)., • A birthday day off to celebrate in style., • Life assurance worth 4x your annual salary., • A 4% company pension contribution. Click here for more details and other benefit Join Us! Pets just see people-they don't discriminate, and neither do we. We celebrate the diversity of our colleagues and encourage you to be yourself. Even if your skills don't perfectly align, your unique contribution through your values and behaviours could make you a great fit for our team. Don't wait-apply now! We may close the vacancy early due to high interest

We are seeking an Assistant Finance Business Manager to support our portfolio of Children's Services within Employment, Training and Skills, as well as other UK-wide operations. The successful candidate will work closely with Finance Business Managers and the Assistant Director of Finance across all

A leading children's charity is seeking an Assistant Finance Business Manager to support financial management within Children's Services and UK-wide operations. Key requirements include at least 2 years of experience in finance business partnering and strong skills in systems like Dynamics 365.

A specialist dental clinic in Buckhurst Hill is seeking an experienced Dental Business/Practice Manager to oversee operations and support team development. Candidates should have at least 3 years in a dental practice, strong leadership and organizational skills, and knowledge of CQC compliance.

Account Manager London Bridge Up to £90,000 We're working with a leading building maintenance provider and they're looking to add a Technical Account Manager to lead a high-end commercial contract. The Account Manager will contribute to business development initiatives, ensuring services are delivered in a streamlined manner in line with agreed budgets and contractual requirements. Additionally, the role includes overseeing and evaluating both service quality and financial outcomes across all assigned accounts and while encouraging continuous improvement. Account Manager Key Duties: Oversee both planned and reactive maintenance for all assets recorded within the client’s CAFM system, ensuring delivery aligns with the agreed maintenance strategy. Analyse PPM schedules and asset data to identify opportunities for improved efficiency, cost savings, and potential contract growth through additional services or enhanced offerings. Manage and ensure full compliance across all FM operations on the account. Coordinate statutory inspections, working collaboratively with both internal teams and the client to ensure all requirements are met. Ensure internal audits are conducted in accordance with company policies and standards. Provide effective subcontractor management across the full FM service delivery. Investigate service failures, implementing robust and sustainable corrective actions. Maintain consistent service delivery standards in line with contractual SLAs and KPIs. Hold full responsibility for the account’s profit and loss (P&L). Account Manager Requirements: Demonstrated expertise in delivering high-calibre account management within a Building Services environment Experience managing both large, single-site operations and multi-site portfolios Extensive background working in critical facilities and highly process-driven organisations Proven track record in supporting bids and tenders, contributing to sales and contract awards, securing new business, and driving growth within existing accounts Strong understanding of current maintenance management practices, systems, and technology-led solutions Substantial experience overseeing maintenance contracts with an annual value exceeding £2 million Proficient in the use of IT systems, including Microsoft Office, Building Management Systems (BMS), and CAFM/CMMS platforms Solid understanding of financial management and commercial principles ONC/HNC qualification, or equivalent, in a relevant engineering discipline Posted by Luke Clark

General Manager - High-End Independent Pub and Restaurant - £55,000 – East London Fancy joining a company that is passionate about creating a welcoming place for the community, offering excellent food, a great choice of beers and great quality and extensive wine list. They want to be homely with some elegance, fun but professional. About the General Manager Role: This is an exceptional opportunity to run this highly celebrated venue, embracing a hands-on approach to every aspect of the business. You will manage a large team, handing all day to day running of the site. Working alongside a very well-established sales and marketing team to drive the sales of this business. Key Responsibilities: Be involved in all areas of the business, taking ownership and driving its success Ensure the highest standards of service throughout the pub, creating memorable experiences for every customer Train, mentor, and develop your management team and staff, fostering growth and loyalty Oversee financial and budgeting activities, optimising operations for peak efficiency The Ideal Candidate: Proven leadership experience with a hands-on approach Track record of getting takings up Knowledgeable about the pub industry, with an in-depth understanding of beers and line management Minimum of 3 years' experience as a General Manager A true people person and industry enthusiast, ready to inspire and motivate a team. A natural leader who builds camaraderie and brings out the best in others. If you are keen to discuss the details further, please apply today or send your cv to James McDermott TPBN1_UKCT

Logistics and Warehouse Manager Our client is looking for a hands-on and adaptable Logistics and Warehouse Manager to join their amazing and supportive, family-run business. This is a varied and dynamic role that combines logistics and warehouse management with hands-on delivery driving. You'll be responsible for ensuring the smooth operation of our delivery service, from scheduling routes and managing drivers to personally delivering our products to customers. You will also be responsible for ensuring our product inventory is accurate, working with other departments to coordinate stock availability, streamline operations, and deliver an excellent customer experience. Key Responsibilities: * Planning: Plan and execute efficient delivery routes across London using scheduling software * Vehicle & Equipment Management: Maintain delivery fleet (currently 3 vans), including servicing and maintenance * Inventories and Systems: Fully utilise our stock management software whilst stock checking, customer information and scheduling. * Logistics Administration: Manage delivery records, track KPIs, and handle logistics administration tasks on Mondays. Ensure delivery costs are kept under control with weekly data input and monthly reports from the accounting department. * Ecom and Couriers: manage third party logistics including couriers used for driver cover, national couriers for online shop orders and pallet couriers. * Collaboration: Work closely with the Operations Director, Production team, and Sales team to ensure seamless coordination across departments. About You: * Experienced Driver: You possess a valid driver's licence with a clean driving record and are confident navigating London roads. * Relentless Problem Solver: You are highly detail-oriented and persistent when investigating stock variances, proactively tracking down root causes and seeing issues through until they are fully resolved. * Team Player: You are a collaborative team player who is willing to support colleagues and contribute to a positive working environment. * Schedule and ensure all deliveries are executed and completed on the system each day. * Keep vans mechanically and cosmetically in excellent order * Prepare stock for the drivers each morning using the forklift, ensure all manifests are collected and signed off by each driver each day Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment (London) Ltd wishes you the best of luck in your job search. Nouvo Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

Portfolio HR & Reward are currently recruiting for a People Operations Manager to join our client on a 12-month fixed-term contract. We are looking for a seasoned professional who can balance strategic oversight with the day-to-day delivery of a high-quality HR service. Reporting to the Head of Corporate Services, you will lead a dedicated team of three-comprising a People Operations Advisor, Assistant, and Coordinator. This role is split between Enfield (3 days) and Welwyn Garden City (1-2 days), making it an ideal move for a leader who enjoys being visible across sites and driving a consistent, high-standard employee experience. The Role As the subject matter expert for all things People Operations, you will oversee the entire employee lifecycle, ensuring that recruitment, onboarding, and offboarding processes are seamless and compliant. A significant part of your remit will involve managing complex employee relations cases, providing pragmatic guidance to managers, and ensuring risks are appropriately handled. You will also take ownership of HR data and systems, using analytics to create meaningful dashboards that help senior leadership make informed business decisions. Key Responsibilities Operations & Strategy: Developing scalable HR processes and driving continuous improvement across all systems and workflows. Employee Relations: Managing disciplinary, grievance, and performance processes while coaching managers on best practice. Policy & Governance: Maintaining and reviewing HR policies to ensure the business stays ahead of employment law and audit requirements. Reward & Benefits: Supporting the administration of reward programmes and ensuring payroll inputs and benefit enrolments are accurate. Workforce Planning: Partnering with business leaders to support organisational structuring and contingent labour governance. What you will bring We are looking for someone with at least 5 years of experience in a People Operations or HR leadership role, ideally within a fast-paced or multi-site environment. You should hold a minimum of a Level 5 CIPD qualification and possess a strong technical understanding of UK employment law. Beyond the technical skills, you will need to be a relationship-oriented problem solver who is comfortable working both strategically and operationally. If you are a proactive HR professional who enjoys professionalising services and leading a team through a 12-month assignment, I would love to discuss this with you. 45891BR INDHRR The Portfolio Group are acting on behalf of our client in recruiting for this position

Location: London Hybrid: 3 days a week in office Length: 6 months PAYE only About Workforce Change & Restructuring: Employee Relations Workforce Change & Restructuring (‘ER WFC&R’) manages the global change and restructuring portfolios across all employing entities; supporting the shaping of the workforce to meet long-term objectives and achieve optimum business performance, optimise costs and comply with legal and regulatory obligations. Our vision is to become a more simple, efficient and insightful best in class Workforce Change & Restructuring service whilst keeping the bank safe Overall purpose of the role: The role holder will support the Workforce Change and Restructuring delivery model pan Barclays and will be allocated projects across the entities. The role holder will be required to drive and support allocated change programmes. Support and drive the HR workstream for change programmes such as restructuring, LEE transfers, outsourcing, in sourcing, new site set up, pan entity and across our global locations leveraging in country HRBP, ER and other specialist HR functions as required. Key Accountabilities: The role holder will be responsible for the following key deliverables in Employee Relations: Project Initiation Due Diligence Consultation Implementation Communication Plan Governance and Risk COE Key Skills: Strong/numerous examples of Workforce Change / Restructuring (must be shown throughout your CV) Experience in handling/liaising with/managing Unions & Union representatives or conducting WFC in a heavily unionised environments Experience of leading Union/works council consultations Employee/Workforce Consultations and/or Redundancies experience Experience working on Tupe projects/programmes Experience of leading large scale/multiple change programmes Experience of delivering change programmes outside the UK A good understanding of current employment legislation Project management, change management and stakeholder management skills Experience of working in a highly matrixed organisation Solid appreciation of the importance of recognising cultural and geographic sensitivities Excellent analytical and data skills; be confident around data Excel to an intermediate level, and so experienced in merging sheets, data management, pivot tables, vlookups, and handling large amounts of data in Excel, and preferably able to use formulas to do quality checking of data Essential Experience: Technical - consultancy, unions, redundancy and relevant legal requirements Project Management skills Show in your CV how you structure and run a program, and track everything. MS Excel - experienced in merging sheets, data management, data manipulation, pivot tables, vlookups, and handling large amounts of data in Excel About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measure and reward the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid: At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

Our client is top legal 500 law firm based close to Ilford are currently looking for a Legal Practice Manager to join their firm. The successful candidate will immerse themselves in a dynamic environment, where a comprehensive suite of legal services is delivered with finesse. Specialising in Property, Family Law, Housing law, Employment Law, and Private Client Wills and Probate, the firm prides itself on its meticulous attention to individual and business clients alike. The firm seeks a confident professional, one who can seamlessly integrate into a bustling environment and uphold the high standards synonymous with the practice. Candidates must possess a proven track record in legal practice management, demonstrating a thorough understanding of compliance and operational excellence. A hands-on approach is essential, coupled with the ability to manage multiple tasks efficiently. This role is not merely a chance to contribute; it is a platform for the right individual to make a significant impact, ensuring the continued success of a firm that places client satisfaction and quality service at the forefront of its ethos. This is an office based role Key Responsibilities for this Legal Practice Manager role: Oversee the day-to-day running of the firm’s offices and ensure efficient administrative operations. Manage HR functions including staff recruitment, onboarding, training, and performance reviews. Ensure compliance with SRA regulations, Lexcel standards, AML policies, and GDPR. Liaise with accountants and manage office finances, budgets, and cost control measures. Maintain and update office policies and procedures. Provide leadership and support to fee earners and support staff. Coordinate IT systems and liaise with third-party providers as needed. Support partners with strategic planning and business development initiatives. Assist in managing insurance renewals, premises, and office supplies.Requirements for this Legal Practice Manager role: Proven experience as a Practice Manager within a legal environment. Strong knowledge of SRA compliance, financial management, and HR processes. Excellent organisational, communication, and problem-solving skills. Ability to manage multiple responsibilities across two office locations. A proactive mindset with a strong focus on continuous improvement.For more information about this Legal Practice Manager role please contact Victoria Kemp quoting reference 37529 PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED. In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003

Health and Safety Advisor Salary: Circa £45,000 Location: Waltham Abbey, Essex Are you passionate about promoting a safe and compliant working environment within the construction industry? We're supporting a specialist construction company who are seeking a dedicated Health & Safety Advisor to join the team. This role will be working closely with the Head of Operations and will ensure compliance with all relevant regulations and promote a positive culture of safety within the organisation. The role is predominantly office-based role with occasional site visits. The successful Health & Safety Advisor will: Coordinate the development, implementation, and ongoing review of safety policies and procedures, including maintaining Construction Phase Plans and ensuring all documentation is current and compliant. Conduct site health and safety inspections and audits, conducting training where required Maintain accurate health and safety records, including inspections, risk assessments, method statements, and incident reporting (including RIDDOR), tracking actions through to completion. Manage and update SSIP accreditation platforms (including Constructionline, SafeContractor, and Alcumus), ensuring all submissions are accurate, up to date, and audit-ready. Provide support across health and safety functions, including organising training, maintaining training records, and supporting internal ISO 45001 audits and annual external audits to ensure ongoing compliance. The successful Health & Safety Advisor will have: Knowledge of UK health and safety legislation and ideally hold or work towards a NEBOSH Certificate (or equivalent) Ideally some experience working within the construction or refurbishment sectors. Excellent organisational and communication skills, with the ability to work independently. Proficiency in maintaining records, managing contractor documentation, and using safety management systems. This is a fantastic opportunity to join a well-established organisation committed to safety excellence, offering professional development and long-term career growth. For more information or to apply please contact Jame Irwin on @(url removed) or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you

No Access Investigation Team Manager London Borough of Newham (via Adecco Recruitment) Pay: £27.80 per hour PAYE (£36.39 Umbrella) Location: Newham Dockside (Hybrid - majority office‑based) Contract: Temporary Hours: 36 hours per week, Monday to Friday About the Role Adecco are recruiting on behalf of Newham Council for an experienced No Access Investigation Team Manager. This is a specialist leadership role within the Housing Income Collection service, responsible for managing and resolving persistent no‑access cases across Newham's housing portfolio. You will lead a high-performing team, ensure legal compliance, support statutory inspections, and contribute to protecting housing assets and income recovery. This is a hybrid role but predominantly office-based at Newham Dockside, with some travel required across the borough. Key Responsibilities Lead, manage and supervise a specialist team of up to 12 Investigation Officers. Oversee investigations into persistent no‑access cases, ensuring timely resolution and escalation where required. Coordinate access for statutory inspections including gas, damp & mould, electrical, fire safety, and building safety. Manage team expenditure in line with the service budget. Ensure all work aligns with safeguarding, tenancy enforcement and data protection protocols. Represent the Council at court, internal panels, council committees, and external forums. Drive service improvements using evidence, data analysis, and performance reporting. Support improved business efficiency, including streamlined processes and a "digital by default" approach. Maintain accurate statutory records, reports and documentation. Contribute to strategic planning, risk management and service development. Work collaboratively with internal and external partners including legal, fraud, safeguarding, police and enforcement teams. Respond to complaints, Member enquiries and Freedom of Information requests. Travel within the borough and occasionally work evenings/weekends depending on service needs.About You You will be an experienced leader with a strong background in housing operations, tenancy enforcement or compliance-focused services. You will combine excellent communication skills with the ability to manage complex cases, lead teams, and work effectively across multiple departments. Essential Skills & Experience Strong knowledge of housing legislation, tenancy enforcement and safeguarding. Understanding of tenancy fraud prevention and court processes relating to tenants/leaseholders. Demonstrable housing-related management experience. Experience representing an organisation at court. Ability to manage complex caseloads and lead multi‑agency work. Skilled in performance reporting, KPIs, and housing management systems. Experience preparing legal documentation and presenting evidence. Excellent communication, negotiation and decision‑making skills. Ability to manage staff performance, recruitment, supervision and development. Understanding of local authority or housing services. Ability to work flexibly, including evenings/weekends when required. Ability to travel throughout the borough.How to Apply Please submit your CV via Adecco. For more information or an informal discussion, contact your Adecco consultant. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Locksmith Manager – North London (N11) £43,000 | Office-Based | Growing Team We’re looking for an experienced Locksmith Manager to take over from our long-standing manager of 10 years. This is a fantastic opportunity to step into a key role within a well-established and growing security business. The role: Based in our N11 office, you’ll act as the technical and operational lead for our locksmith and security team. You’ll support engineers in the field, oversee estimates, and help develop and grow the team. Key responsibilities: • Provide technical support to locksmith and security engineers, • Assist with estimating, particularly fire doors, • Support recruitment, onboarding, and training of engineers, • Oversee day-to-day technical queries and operations, • Help improve processes and service delivery, • Work closely with the wider team to maintain high standards What we’re looking for: • Experience in a locksmith or security-related technical role, • Strong background in technical support or supervisory work, • Experience estimating fire doors (FIRAS accreditation is a bonus), • Smart lock / electronic lock experience (strong advantage), • Ability to train, mentor, and support engineers, • Organised, reliable, and confident communicating with both engineers and clients Why join us: • Take ownership of an established role with scope to shape it, • Work within a supportive, long-standing team, • Opportunity to grow the team and influence future direction, • Stable, office-based position with real responsibility If you’re an experienced locksmith professional ready to step into a managerial role, we’d love to hear from you! Apply today to find out more

Chef Manager - Woodbury Manor Salary: £40,000 per annum Location: Enfield Shift Pattern: 5 out 7 We are a leading Senior Living business dedicated to providing exceptional care and high-quality dining experiences for our residents. We pride ourselves on creating a warm, welcoming, and supportive environment where both our residents and team members thrive. The Role: We are seeking talented and passionate Chef Manager o n a full time basis working 5 over 7 days to be a part of our kitchen teams in Gravesend in delivering outstanding, nutritious, and appealing meals for our residents. This is an exciting opportunity for someone who loves food, has strong leadership skills, and enjoys working in a caring, people-focused environment. Key Responsibilities: Plan, prepare, and oversee the production of all meals to the highest standards. Lead, motivate, and manage the kitchen team to ensure smooth operations. Ensure compliance with food safety, hygiene, and health & safety regulations. Manage stock, orders, and budgets efficiently. Innovate menus that meet residents' dietary needs and preferences. Maintain high standards of presentation and portion control. The Person: Proven experience as a Chef Manager or Head Chef, ideally within care, hospitality, or senior living. Strong leadership and team management skills. Knowledge of food safety standards and regulations. Passion for delivering excellent culinary experiences. Flexible and adaptable We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0704/42635001/52786927/R/STC #White Oaks Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

Fire Door Site Supervisor / Manager Location: London (Mobile Role) Salary: £50,000 – £55,000 + Package Opportunity This is an excellent opportunity to join a well-established and growing fire protection contractor delivering fire door installation and remedial works across London. The business has a strong pipeline of secured work across social housing and commercial projects, offering long-term stability and progression. Due to continued growth, they are looking to appoint an experienced Fire Door Site Supervisor / Manager to oversee multiple projects across the region. The Role We are seeking a Fire Door Site Supervisor / Manager to take responsibility for the delivery of fire door installation and renewal works across multiple sites. This is a client-facing, fully off-the-tools role requiring strong organisation, compliance awareness, and the ability to manage teams and programmes effectively. Key Responsibilities • Manage day-to-day site operations across multiple fire door projects, • Oversee operatives and subcontractors delivering installation and remedial works, • Ensure all works are completed in line with compliance standards and fire safety regulations, • Carry out site inspections, quality checks, and spot checks of installations, • Ensure accurate data input and reporting through internal systems, • Manage site setup, stock control, deliveries, and site logistics, • Conduct site inductions, toolbox talks, and maintain health & safety standards, • Liaise with clients, residents, and internal teams to ensure smooth delivery, • Attend pre-start meetings and represent the business professionally on site, • Provide regular progress updates and reports to the Project Manager, • Identify variations and escalate where required, • Support sign-off and close-out of works Requirements • Proven experience as a Site Supervisor or Site Manager within fire doors or passive fire protection, • Strong technical knowledge of fire door installation, remedials, and compliance standards, • Experience managing multiple sites and teams, • Ability to read and interpret drawings and specifications, • Experience working within social housing or occupied environments, • Strong communication and client-facing skills Certifications (required/preferred): • SMSTS or SSSTS, • CSCS Card, • Full UK Driving Licence Desirable: • Knowledge of BM TRADA, FIRAS, or similar standards, • Experience with digital reporting systems Package • Salary £50,000 – £55,000, • Company package included, • Long-term, stable workload across London, • Opportunity to join a growing contractor with ongoing projects

Registered Manager Childrens Residential Home (EBD) Location: Ilford, IG3 Salary: £50,000£60,000 + £5,000 annual profit share + £2,000 Good Ofsted bonus (£42,000£50,000 for candidates working towards Level 5) Start Date: ASAP (1 month notice considered) We are seeking a passionate and driven Registered Manager to lead our established Ofsted-registered 5-bed EBD childrens home in Ilford (currently 1 young person placed). About the Role Reporting to the Operations Director, you will lead the home to deliver outstanding, person-centred care while ensuring full compliance with Ofsted and regulatory standards. You will be responsible for safeguarding, quality, staff leadership, financial performance, and business development, with a clear focus on achieving and maintaining at least a Good Ofsted rating. You will also participate in the managers out-of-hours on-call rota. Key Responsibilities Lead and manage an Ofsted-regulated service Ensure safeguarding and health & safety compliance Deliver high-quality, outcome-focused childcare Inspire, develop and manage staff performance Oversee financial viability and occupancy Build strong partnerships with stakeholders Requirements Level 5 Diploma in Leadership & Management for Residential Childcare (or working towards) Minimum Level 3 in Residential Childcare Experience as a Deputy Manager Meets Regulation 28 requirements (Childrens Homes Regulations 2015) Strong leadership, communication and commercial skills Were Looking For An empowering, resilient leader with a passion for excellence, high standards, and achieving the best outcomes for children and young people. If you are ready to lead a growing service with strong organisational support and performance incentives, we would welcome your application. TPBN1_UKTJ

Night Production Manager - Large-Scale Bakery Operation London Up to £75,000 + benefits, bonus & incentives An exciting opportunity has arisen for an experienced Night Production Manager to lead a high-volume bakery production site, supplying a successful and growing chain of high street bakeries. This is a key leadership role within a well-established business, offering excellent earning potential, long-term stability, and the chance to play a pivotal role in maintaining quality and consistency across multiple locations. The Role As Night Production Manager, you will take full responsibility for overnight operations, ensuring efficient, high-quality production to meet daily demand across the bakery estate. You will lead and inspire a large team, oversee production planning, maintain strict quality and food safety standards, and ensure smooth, timely distribution to sites. What We're Looking For Proven experience in a senior production or bakery management role Strong background in high-volume food production, ideally within bakery or pastry Experience managing large teams in a fast-paced environment Excellent understanding of food safety, compliance, and HACCP procedures Strong organisational and planning skills Ability to lead, motivate, and develop teams during night operations Experience working with production targets, KPIs, and cost controls Calm, solutions-focused approach under pressure The Business A well-established and growing bakery group with a strong presence on the high street, known for delivering high-quality, fresh products daily. The business continues to expand, with ongoing investment in production facilities and people. You'll be joining a supportive and forward-thinking company that values its teams, offers structured development, and provides the tools needed to succeed in a demanding but rewarding environment. Why Apply? Lead a large-scale production operation with real responsibility Join a stable and growing business with strong market presence Competitive salary up to £75,000 Performance-related bonuses and benefits Long-term career progression opportunities Work within a supportive and well-structured leadership team If you're an experienced production leader with a passion for bakery operations and are ready to take on a senior night role, apply now. INDBOH TPBN1_UKCT

Senior Sales Controller - Used Car Superstore Lead a High-Performing Team at a Major Independent Dealership Are you ready to step up and take real ownership of performance in a fast-paced, high-volume dealership? Our client is a market-leading independent used car superstore, offering one of the most diverse vehicle selections in the industry - every make, model and brand to suit every customer. Due to continued growth, they are now seeking an ambitious and driven Senior Sales Controller to lead, inspire and elevate their sales team. This opportunity is ideal for a high-performing Business Manager, Transaction Manager or existing Sales Controller ready to progress into a more senior leadership role within a results-focused environment. Why This Role Stands Out Access to virtually every vehicle brand and model - sell to the full market Join a progressive, forward-thinking dealership High-volume environment with strong earning potential A business that values ambition, innovation and performance The Role As Senior Sales Controller, you will take responsibility for driving performance across the showroom floor and supporting the senior leadership team. You will lead from the front, ensuring every opportunity is maximised while maintaining exceptional customer standards. Key responsibilities include: Leading, coaching and motivating the sales team to consistently exceed targets Overseeing daily operations including deal files, handovers and pipeline management Driving showroom standards, vehicle presentation and overall customer experience Maximising profitability across every deal Supporting wider management strategy and reporting Working closely with other departments to streamline processes and enhance the customer journey Embedding a culture of accountability, performance and continuous improvement About You Proven track record within automotive sales Experience leading or supervising a team Strong negotiation and closing skills Commercially astute and target-driven Tech-savvy with experience using CRM and sales systems Passionate about the automotive industry Working Pattern 4-5 long days per week Rota-based, including weekends Package £42,000-£49,000 Basic Salary Bonus up to £2,000 per month On Target Earnings up to £73,000 Company-wide incentives and performance competitions Additional rewards and recognition schemes

Contracts Manager Planned Maintenance & FRA Projects £70,000-£85,000 plus package (dependant on experience) plus car allowance London & Home Counties My client are currently looking for an experienced Contract Manager to join their growing business. They are looking for someone to head up a number of new contracts and join the business in an exciting period of growth. Within this position you will be responsible for managing the delivery of planned maintenance and re-claddign schemes across London & Home Counties. Projects that are being delivered will incluce re-cladding of low rise tower blocks, kitchen and bathroom replacements, window and door renewals and FRA projects. The Role; Within this role, you will be responsible for ensuring P&L, budgets and deadlines are met. You would also be responsible for ensuring the level of service and quality is to the highest standard as well as cost control, creating CPP & programming of works and budgeting. Implement strong H&S across all projects. Your direct team will include site management, supervisors, RLO's and sub - contractors. You will report directly in to the Operations manager who will support you in making the contracts successful The Candidate; The ideal candidate will have extensive building knowledge and experience managing planned maintenance and retrofit contracts. Experience managing multiple site teams, strategically planning projects and an ability to problem solve in complex situations. A Strong knowledge around BSR and the building safety act as well as strong IT skills are essential and you must be proficient in all Microsoft Office applications such as Excel, Outlook and Word. Having an ability to create a strong working environment, where everyone is working as a team to achieve targets and goals on the contract, as well as being able to build strong relationships with the client and your team members. A valid SMSTS, First Aid, CSCS, and Asbestos Awareness are required. This is a permanent position which will offer on going training and development as well as good progression opportunities for the successful candidate. If you are interested please apply directly or contact Danny Mangan for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer

Retail Regional Operations Manager Stamford Hill, London (with occasional travel to London & Manchester branches) We are recruiting for a growing telecoms retail business seeking an experienced and hands-on Retail Regional Operations Manager to oversee the day-to-day operations of multiple branches across London and Manchester but you’re main base will be at Stamford Hill branch. This is a key leadership role, acting as the link between senior leadership and Branch Managers. You’ll ensure stores run smoothly, maintain high operational standards, and deliver a consistent, customer-focused experience across all locations. Key Responsibilities: Oversee daily operations across multiple retail sites Line-manage and support Branch Managers Drive consistency in performance, service, and store standards Handle escalations and resolve operational challenges Lead staff training, onboarding, and development Monitor performance and implement improvements Support rollout of new products and initiatives Report on operations, staffing, and customer insights What We’re Looking For: Proven multi-site retail management experience Ideally telecoms/mobile phone retailer management experience Strong mobile phone/telecoms knowledge Strong leadership and people management skills Experience managing managers or senior team members Highly organised with strong problem-solving ability Confident handling challenging situations and conversations Hands-on approach with the ability to lead strategically The Role Offers: Competitive salary with performance-based bonus Clear progression opportunities Private healthcare On-site parking

Job description: Join a forward-thinking logistics company where your driving expertise directly contributes to business success and customer satisfaction. Corr Recruitment is currently seeking a skilled Class 2 Driver for our client based in Enfield. As part of our team, you will have the opportunity to work across Class 2 vehicles, covering various routes and assisting with additional volume spikes. With a competitive starting salary of £31k per year, a pension plan, and free on-site parking, we offer a range of benefits to our employees. We are building a purpose-driven culture that values our associates and prioritises customer service. By joining our team, you will be part of an innovative company that strives to improve business vitality. To be successful in this role, you must have a Class 2 driving licence, Driver CPC, and experience in multi-drop deliveries. Flexibility in working hours and effective communication skills are essential, whilst FLT experience is desirable but not essential. Applicants must have the legal right to work in the UK. To be considered for this role you must: * Possess a Class 2 driving licence * Have experience in multi-drop deliveries * Have flexibility in working hours Key Competencies: * Anticipate customer needs and respond promptly to any special requests * Ability to support team with decisions * Ability and willingness to communicate and participate within the team * Ability to problem solve and manage conflict within a team Key Objectives: * Provide excellent customer service with face-to-face interaction with customers * Ensure scheduled deliveries are completed on time and in full where appropriate * Ensure customer equipment is sanitised to contractual requirements in line with WHA guidelines and company standards * Record all activity at the time of completion and obtain customer signatures and authenticate completion of works with photographs * Conduct all operational activity in line with company standards * Consult with the Branch Operations Manager to ensure optimum route efficiency * Ensure vehicle is stocked with the correct amount of product and follow defined stock control measures

Description: Estate Agent Sales and Lettings Manager If you are a skilled, competent and proven valuer/lister of residential sales and lettings, then absolutely make sure you take a very close look at this role!!! You will not find a better long-term opportunity. This could be a key moment in your career - to seize this once is a career opportunity, reinvent yourself and be part of a growing company and a very lucrative earning opportunity!!! Up to £35,000 basic salary commensurate with experience. Very generous and competitive commission structure - up to 20%! Conservatively £60,000+ On Target Earnings, uncapped - increasing in year 2! Driving licence and own vehicle essential for this role. Estate Agent Sales and Lettings Manager - About the Company: This dynamic and cutting edge property business is currently seeking a driven and experienced property professional to take the helm of this top quality brand. If successful, you will lead the sales and lettings team to increase market share month on month. Estate Agent Sales and Lettings Manager - Responsibilities: Build a strong network of clients Conduct property valuations and listings for both sales and lettings Oversee the sales and lettings process, ensuring all transactions are completed in a timely and efficient manner Provide excellent customer service to clients and maintain strong relationships Stay up-to-date with market trends and changes in the industry Recruit, train and develop team members Collaborate with other departments within the company to ensure smooth operations Estate Agent Sales and Lettings Manager - Requirements: Proven successful experience valuing and listing properties both for Sale and To Let You must be a self-starter that is willing to go out there and grab the new business – you will be rewarded lucratively for your successful efforts Proven track record in exceeding targets Excellent communication, negotiation, and leadership skills Ability to work well under pressure and in a fast-paced environment Strong IT skills and experience with CRM systems Passion for the property industry and a desire to succeed Full UK driving licence and own car essential If you are an experienced property valuer/lister looking for the next step in your career and want to be part of something exciting, then we want to hear from you! Apply now and join the team as an Estate Agent Sales and Lettings Manager. Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of... Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA’s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn

Health & Safety Manager Location: Edmonton, North London Salary: Up to £55,000 per annum Hours: Monday to Friday, 37.5 hours per week Contract: Full time, Permanent We’re supporting a well-established operations and resource recovery organisation in the search for a Health & Safety Manager to join their leadership team at a large, high-performing site in North London. This is a hands-on, visible role where you’ll play a central part in shaping safety standards and supporting long-term operational growth. The Opportunity As the Health & Safety Manager, you’ll work closely with site leadership and central SHEQ teams to ensure health, safety, environmental, and quality standards are fully embedded across daily operations. You’ll be influential on the ground, not just ensuring compliance, but actively driving a positive, proactive safety culture. This role suits someone who enjoys balancing strategic oversight with practical, site-based engagement. Key Responsibilities In this Health & Safety Manager position, you will: Lead health and safety performance across a busy operational site in North London Support Site Managers in delivering safe, compliant, and efficient plant operations Carry out regular inspections, audits, and safety reviews, identifying trends and risks Deliver health and safety training, inductions, and toolbox talks Act as a visible leader on site, promoting high safety standards by example Monitor compliance with site SHEQ policies and permit conditions Work alongside central safety teams on hazard reporting, near misses, behavioural safety surveys, and audits Conduct thorough incident investigations and implement preventative actions Serve as the site’s Fire Safety Lead, ensuring statutory inspections and fire prevention plans are maintained Manage contractor and visitor safety, including inductions and RAMS approvals Oversee traffic management plans and site movement controls Collaborate with environmental and facilities teams to maintain statutory compliance Participate in on call emergency response when requiredWhat We’re Looking For To succeed as a Health & Safety Manager, you’ll need: NEBOSH General Certificate, minimum essential Previous experience in a health and safety role within an industrial, waste, manufacturing, or operational environment Management or supervisory experience Strong analytical and reporting skills Confidence working in fast paced operational settings Excellent communication and stakeholder engagement skills Strong organisation and prioritisation abilities Proficiency with Microsoft Office and digital systems Full UK driving licence and availability for emergency call outsWhat’s On Offer Competitive salary Generous pension scheme Life cover Retail, leisure, holiday, and travel discounts Ongoing training, development, and career progression opportunitiesReady to Apply? If you’re an experienced Health & Safety Manager looking for a role where you can genuinely influence safety culture and operational standards on site, this is an opportunity worth exploring. ABOUT US This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at www. mccarthyrecruitment . com / privacy If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query

Verity Healthcare Limited is looking for passionate and caring healthcare assistants to join our enthusiastic team. The Administrative Assistant/Receptionist reports to the HR/Office Manager and provides efficient administrative, clerical, and reception support to ensure smooth day-to-day operations. 1. Reception & General Administration Perform daily administrative tasks including data entry, filing, copying, and document preparation Answer and direct calls, take messages, and greet visitors professionally Manage incoming/outgoing mail, emails, and communications in line with company policies Maintain organised filing systems and office records Schedule meetings, manage calendars, prepare agendas, and take minutes Support all departments with clerical tasks as needed Order and maintain office supplies, PPE, and resources Handle invoices, purchase orders, and basic financial records Ensure office security, maintenance, and readiness for inspections 2. Human Resources Support Maintain employee records, staff rosters, and HR systems Support recruitment: handle enquiries, distribute job postings, schedule interviews, and process applications Prepare new starter documentation and onboarding checklists Maintain training records and staff development materials Order ID cards, name badges, and business cards Provide general HR administrative support to management. 3 . Administrative Support to Leadership Assist with scheduling board and management meetings Prepare and distribute meeting documents (agendas, reports, minutes) Record and distribute meeting minutes Support contract administration and renewals 4. Foundation & Database Support Maintain donor and database records Process contributions and generate acknowledgements Support reporting, tracking, and correspondence related to donations and memorials Assist with organising board and trustee meetings 5. Fundraising & Business Development Support tendering processes and business correspondence Assist in organising and coordinating business development and fundraising events OUR REQUIREMENTS Two verifiable work or study related references - a must No sponsorship requirement (we don't provide sponsorships at the moment) How to Apply: If you feel you are the right person for this role, please apply today through CV Library. Verity Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are committed to equality, diversity and inclusion and welcome applications from all walks of life. As part of our commitment to the Disability Confident scheme, we actively encourage applications from individuals with disabilities and long-term conditions. If you require any reasonable adjustments at any stage of the recruitment process, please let us know. Our Commitment to Safer Recruitment: Verity Healthcare is committed to safeguarding and promoting the welfare of our clients. As part of our safer recruitment process, all successful applicants will be subject to a thorough vetting process, including: Enhanced Disclosure and Barring Service (DBS) check Verification of qualifications and experience Comprehensive reference checks, including a recent employer reference Right to work in the UK verification

Registered Manager - Care Home Starting from £45,000 to £50,000 + Pension + 32 Days Annual Leave + Blue Light Discounts Walthamstow, East London Permanent | Full-Time Are you ready to lead a home that already delivers Outstanding care? Would you thrive with a full handover, an experienced team, and a clear path to success? Looking for a Registered Manager role where you're fully supported and genuinely valued? Then this could be for you... We're looking for a passionate and committed Registered Manager to take the reins at a well-established 39-bed residential home in Barnet. Specialising in supporting older adults with dementia. The home has maintained a consistent Good rating and offers long-term placements that truly change lives. What's in it for you? Up to £50,000 DOE basic salary Level 5 Care Leadership & Management learning opportunities 35 days holiday (including Bank Holidays) + birthday off Sick pay, life insurance, and Employee Assistance Programme Refer-a-Friend reward: £500 Long service recognition: vouchers at 5, 10, 15 years Christmas bonus & annual staff awards Career development through Management Programmes Blue Light Card benefits About the Home: 39-bed home for older adults Located in a peaceful setting in Walthamstow, East London Currently rated Good across all areas by CQC Long-standing, stable staff team A strong ethos of nurture, consistency, and family-style care Backed by a large group that is not franchised About the Role: Lead and manage the daily operations of the home Maintain regulatory compliance and lead on CQC inspections Support and develop your team through supervision, mentoring, and training Deliver trauma-informed, patient-centred care and embed a positive culture Oversee budgets, referrals, placement plans and care delivery Build strong relationships with local authorities, families, and professionals Promote progress, development, and stability for each service user Requirements: Level 5 Diploma in Leadership & Management (or equivalent) At least 1 years' experience in a senior role within adult residential care (older adult experience preferred) Strong understanding of safeguarding, compliance, and CQC regulations Experience supporting adults with complex emotional and behavioural needs Confident leadership skills with the ability to inspire and develop others Excellent communication, organisation, and multi-agency working skills Full UK driving licence Interested? If you're ready to lead this service with autonomy, support, and meaningful progression, I'd love to hear from you. Apply now or send your CV referencing the job title and location to: Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer, and all applications will be assessed solely on merit. INDHEAL