Carers jobs in Welwyn Garden CityCrear alertas

Key Responsibilities • Develop positive, professional relationships with parents and carers to promote children’s development and wellbeing • Complete risk assessments and ensure all nursery policies and procedures are consistently followed • Undertake additional tasks as requi

We are recruiting the right people to join us and provide the best possible care to our residents, offering support, maintaining dignity and assisting them to enjoy every day living at our Clients Care Homes. Career development opportunities and recognition of career milestones. It is necessary to h

Care Assistants / Carers or Social Workers. Applicants must have the right to work in the UK and live within a commutable distance of the care home you are applying to. Please use MMCG Careers to check your distance).

Software Engineer - Milton Keynes About The Role SALARY: From £41,567 pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full time, permanent CLOSING DATE: 11/02/26 We reserve the right to close the advert earlier If we receive a high volume of applications. We are looking for an experienced C# Software Engineer to join the team and support us on our journey in transforming our application landscape to provide a modern, cloud hosted finance platform. This exciting opportunity offers the chance for you to work for a fantastic brand and to help shape our digital future. About the role As a key part of the scrum team, you will help to reshape the company’s core products, working on green and brownfield solutions using the latest technologies. You will play an important role in the product lifecycle, contributing to design, from development through to delivery. Experience you will bring to this role: We are looking for a good communicator and strong team player with skills aligned to our tech stack. We would expect you to have strong experience in most of the following: Tech Stack C# .Net Core Typescript React Web API Kubernetes / Docker AWS / Azure GIT SQL / NoSQL Working Principles REST SOLID TDD Agile / SCRUM CI / CD DevOps What’s in it for you? Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. About You About Us Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be The Key to Mobility. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what weve identified and you think you can bring value to the role, wed love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team.

IAM Analyst - Milton Keynes About The Role SALARY: From £34,080 pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full time, permanent CLOSING DATE: 06/02/26 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for an IAM Analyst to join our IT department. In this role, you will beresponsible for maintaining IAM compliance across the company, supporting allrelevant business processes and contributing to maintaining the higheststandards of IAM compliance What you’ll be doing: Coordinate the gathering of information required for the execution of annual, bi-annual, and local recertification processes. This will include, preparing certification spreadsheets and staff lists, verifying line management and authorisation management. Managing the approval process with organisational units, resolving queries and discrepancies and tracking remediation measures. Support operational areas with role structuring and resource planning to mitigate Segregation of Duties (SoD) conflicts Submit completed annual and bi-annual recertifications for review by the IAM Authority. Assist operational functions in complying with IAM requirements, ensuring SoD conflicts are effectively managed through appropriate business role definitions Act as the first point of escalation for SoD conflicts detected during access requests, facilitating approval or removal in collaboration with the IAM Authority Support stakeholders in creating high ‑ quality Authorisation Concepts for their applications, from initial creation through to required annual reviews, ensuring alignment with IAM Policy. Provide 2nd line support in relation to Aditus and IAM to help support 1st line with achieving compliance of the IAM Policy through the required processes Essential experience & skills: You’ll be able to demonstrate a thorough understanding of IAM principles and requirements. You have a Governance background within either IT Governance, Risk Control or Audit Understanding of Identity Access Management including certification, toxic combinations of roles, and role-based access control Ability to analyse and apply relevant data to situational assessments Strong analytical and problem-solving skills with excellent attention to detail Experienced communicator whose worked with end-users (including senior executives), through both written and verbal methods Proven ability to prioritise tasks, manage competing deadlines, and adapt to changing business needs Team player with the ability to work autonomously, flexibly, and with enthusiasm What’s in it for you? Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. About You About Us Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be The Key to Mobility. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what weve identified and you think you can bring value to the role, wed love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

The Electronic Call Monitoring system is a program that aids the branch in monitoring and recording the amount time carers spend at each visit to a client’s home.

Deputy Nursery Manager Zero2Five are delighted to be partnering with a high-quality day nursery in Welwyn Garden City, Hertfordshire, to recruit an experienced Deputy Nursery Manager. This key leadership role plays an important part in supporting the smooth day-to-day operation of the nursery and offers an excellent opportunity for career progression into a more senior position, supported by outstanding training and development. Key Responsibilities • Develop positive, professional relationships with parents and carers to promote children's development and wellbeing • Complete risk assessments and ensure all nursery policies and procedures are consistently followed • Undertake additional tasks as required by the Manager to support the effective daily operation of the nursery • Organise and manage staff rotas, ensuring staff-to-child ratios are always met • Maintain engaging and purposeful room displays and carry out regular health and safety checks • Assist the Manager with staff supervision, including peer observations and practice audits • Step into the Manager's role when required, ensuring consistent leadership and smooth decision-making Essential Criteria: • Previous experience in a Deputy Nursery Manager or Third in Charge role • A Level 3 or higher qualification in Early Years • Strong ICT skills alongside excellent written and verbal communication • Paediatric First Aid qualification, with a commitment to keeping it up to date • An enhanced, clear DBS check • Sound knowledge of the EYFS framework, Ofsted standards, and safeguarding procedures* The successful applicant will enjoy a highly competitive salary, along with additional benefits including ongoing in-house training, clear opportunities for career progression and on-site parking. You will be based in a well-equipped setting with excellent facilities, working as part of a friendly and supportive team. If this sounds like the type of vacancy you feel you have been looking for, then apply today! Or email your most up to date CV to TPBN1_UKTJ

This role plays an essential part within Affinity Water in delivering an outstanding customer experience in the handling and processing of complaints at all stages. This position requires a careful balance of communication and problem-solving skills, as the individual is tasked with addressing and resolving issues in a manner that maintains or restores customer satisfaction. Beyond merely handling complaints, this role contributes to the improvement of overall service and experience, ensuring strong outcomes are achieved. Reporting to the Complaints & Resolution Team Leader, this role is the first point of contact for dissatisfied customers. You will own, investigate, and understand our customers concerns to turn around a complaint and bring satisfaction and resolution. You will need to be customer-centric, enthusiastic, resourceful, and motivated with a can-do attitude and a drive for continuous improvement. Key Responsibilities Complaint Handling & Resolution: Act as the first point of escalation from the Contact Centre, resolving complaints within 24 hours where possible. Escalate Stage 1 complaints if resolution isnt achieved, owning the customer journey. Collaborate with Contact Centre, Operations, and other teams to identify corrective actions and reduce repeat complaints. Ensure customers are called back within 24 hours if resolution cannot be achieved at first contact. Support administrative tasks, including email box management and tracker updates. Policy & Compliance: Follow best practices and legal requirements when managing customer grievances. Maintain awareness of data protection, GDPR, and relevant regulatory frameworks. Data Analysis & Reporting: Accurately record complaint causes and actions taken. Identify trends, recurring issues, and opportunities for improvement. Meet KPIs including resolution time, customer satisfaction, and complaint escalation rates. Customer Advocacy: Ensure customer concerns are taken seriously and resolved fairly. Develop strong relationships with customers, using their feedback to drive continuous improvement. Person Specification Experience handling customer enquiries or complaints, with strong problem-solving skills. Ability to diffuse difficult situations and remain calm under pressure. Excellent communication, interpersonal, and organisational skills. Confidence working collaboratively with colleagues and senior managers. Resilient, positive, and committed to delivering excellent customer service. Knowledge of data protection, GDPR, and regulatory requirements (OFWAT/CCW) desirable. Advert Closes: February 16th Benefits: Salary £28,925 (dependant on skills and experience) Learning and development opportunities, including mentoring and a range of formal courses and open learning resources. Entry into the company annual bonus scheme. Annual leave from 23-27 rising with length of service, and the option to purchase up to 5 extra days. A Celebration Day in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%) We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme. Up to 4 Affinity days a year to volunteer in the community. Life Assurance. Disability Confident As a Disability Confident employer, were committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and were not able to offer interviews to all, well take a fair and proportionate number of disabled candidates through. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive. TPBN1_UKTJ

About the Company At ENA Care Group, our values are at the heart of everything we do. Founded on a deeply personal experience, we are committed to providing high-quality, compassionate care that enables individuals to remain in their own homes with dignity and independence. Our Core Values Compassion & Family-Centred Care – We treat every client like family, ensuring they receive the same level of care and attention we would want for our own loved ones. Dignity & Respect – We believe everyone deserves to be treated with kindness, respect, and dignity, regardless of their level of need. Commitment to Quality – We provide highly trained carers who deliver exceptional, person-centred support tailored to each individual’s needs. Empowerment & Independence – Our goal is to help individuals maintain control over their lives, offering care that supports their independence rather than limiting it. Reliability & Trust – We understand the importance of consistency and trust in care, ensuring that clients and their families feel supported at all times. Innovation & Problem-Solving – We continuously seek better ways to provide care, adapting to challenges and finding solutions to meet the needs of those we support. Why should I apply for this Live-In Carer job? Hours of Work:Short to Long term contracts - up to 12 weeks placement. • Full induction and ongoing training with award-winning trainers., • £50 travel allowance to placements., • Free accommodation for training (for those not local to Welwyn Garden City)., • Company-paid DBS., • Carer of the Month Awards., • Government-backed pension scheme., • Up to 28 days' annual leave (pro rata)., • Free accommodation while on placement What does this Live-In Carer job involve? As a Live-in Carer at ENA Care Group, you will play a vital role in enabling our clients to live independently in the comfort of their own homes. Living with the client in their property for 2-12 weeks at a time, supporting daily activities such as personal care, meal preparation, household tasks, and facilitating an active lifestyle. Some of our clients have complex care needs, which may involve specialised interventions like tube feeding, medication administration, tracheostomy care, and bladder washouts. While previous experience with complex care is not essential, as we provide comprehensive training, a background in personal care is essential. Key Responsibilities • Follow the care plan, an important document that contains all the wishes and requests of our clients., • Report changes and arrange updates so that the care plan is kept current and relevant., • To record the care undertaken and other documents as shown via an app., • To participate in training and handovers throughout your employment., • Undertake household tasks, including preparing meals., • Provide additional support for pets when required., • To work independently and responsibly to ensure the well-being, safety and happiness of our clients., • To meet the standards required and go above and beyond in helping us to continue to be one of the leading care providers in the UK. Am I the right person for this Live-In Carer job? • Full right to work in the UK., • A full UK manual driving licence (a vehicle is not required, as you will typically drive the client's vehicle)., • Experience in providing personal care., • Basic IT skills with the ability to complete care documentation via an app., • Ability to overcome challenges with a positive attitude., • Self-motivated and able to work independently., • Eagerness to learn and participate in relevant training., • Strong verbal and written communication skills., • Well-organised and able to meet deadlines and targets., • Team player with a professional and supportive approach., • Applicants on the DBS update service will be preferred

My Client is proud of the role they play in supporting the Armed Forces who protect our nations. They partner with governments to work together towards a common goal, defending our freedom. They are looking for a variety of RF Engineers - Team Lead RF Design / RF Electronic Engineer / RF-EO-IR Professionals / RF Design Engineer with proven practical design experience for cutting edge defence products. The roles cover RF and EletroOptic technologies with applications covering systems design work, hardware and firmware. You'll be working on the research, design and testing of cutting-edge radio-frequency technology for integration into complex systems, with a focus on utilising your hands on experience to carry out modifications or rapid prototypes where required. About the Role They are looking for a team player who can use their initiative and has a real passion for electronic engineering. The role would ideally suit someone who is comfortable carrying out hands on testing and modifications to boards while having a strong background in RF design. Responsibilities / Required Skills * Proven practical RF (component level) design and testing of RF circuits across a wide frequency range (eg, 30MHz to 30GHz, including LNA Amplifier, High Power Amplifier, filter, local oscillator, synthesiser, modulator design etc) * RF design experience for harsh environments (EMC, vibration, thermal) * Ability to perform design proving tests and trials in the onsite laboratory * Excellent practical skills including soldering, fault finding and the use of RF test equipment including Spectrum Analysers, Power Meters & VNAs * Good knowledge of digital, analogue and power supply design * Experience using RF design tools (eg Microwave Office), including layout. * Fully conversant with manufacturing techniques and capabilities, including design for manufacture and test. * Strong communicator with excellent presentation and report writing skills and the ability to communicate clearly any problems, solutions or results to the team and customer. * Proven practical RF (component level) design and testing of RF circuits across a wide frequency range (eg, 30MHz to 30GHz, including LNA Amplifier, High Power Amplifier, filter, local oscillator, synthesiser, modulator design etc) Preferred Skills RF design experience for harsh environments (EMC, vibration, thermal) Equal Opportunity Statement The company are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more

Affinity Water are looking for a highly organised and proactive Health & Safety Coordinator to join the Health and Safety Team on a 6-month fixed-term contract. This is an excellent opportunity to support a vital function within the organisation, contributing to health, safety and wellbeing across the business. You will work closely with a professional and supportive team, developing your administrative, coordination, and reporting skills in a varied and meaningful role. The position plays a key part in supporting the Health, Safety and Estates Directorate to deliver effective services and ensure continued compliance with all regulatory and statutory requirements. Key Duties and Responsibilities: Coordinate and administer health surveillance medical bookings, including tracking and reporting outcomes. Manage and administer the lone working system, alongside providing support for other business systems as required. Offer flexible administrative support to the wider Health, Safety and Estates Directorate to meet changing business needs. Skills Required: Strong proficiency in Microsoft Word and Excel Excellent organisational skills, with the ability to prioritise tasks and manage your own workload effectively Strong interpersonal skills, with the ability to build and maintain positive working relationships across the business Experience in writing practical, concise, and well-structured reports A proactive, self-motivated approach with the ability to work independently and use your own initiative. Why Join Us? This is an excellent opportunity to contribute to a vital function within the organisation, supporting health, safety, and wellbeing across the business. Youll work closely with a professional and supportive team, with the chance to develop your administrative and reporting skills in a varied and meaningful role. Advert closing date: Benefits: £27,000 dependant on skills and experience Hours of work: 08:30am - 17:00pm (Mon - Thurs) 08:30am - 16:30pm (Friday) Learning and development opportunities, including mentoring and a range of formal courses and open learning resources. Entry into the company annual bonus scheme. Annual leave from 23-27 rising with length of service, and the option to purchase up to 5 extra days. A Celebration Day in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%) We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme. Up to 4 Affinity days a year to volunteer in the community. Life Assurance. Disability Confident As a Disability Confident employer, were committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and were not able to offer interviews to all, well take a fair and proportionate number of disabled candidates through. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive. TPBN1_UKTJ

Scheme Manager Hatfield Fixed Term – 3 Months Full Time £24,510 Summary An excellent opportunity has arisen for a compassionate and organised Scheme Manager to support residents within a homeownership scheme in Hatfield, promoting independence, wellbeing and the delivery of high-quality, safe and value-for-money housing services. THE ROLE As a Scheme Manager, you will be the main point of contact for residents, delivering day-to-day support and ensuring schemes are safe, well-managed and compliant with all relevant standards. Act as the primary contact for residents, providing information, advice and support to promote independent living Assess individual resident needs and prepare, implement and review tailored support plans Liaise with families, carers and external agencies to ensure holistic support is in place Coordinate local services to ensure schemes are clean, secure and well maintained Monitor contractor performance and take appropriate action where standards are not met Carry out health & safety checks, risk assessments and scheme inspections Support local housing teams with administrative duties, resales, income recovery and resident consultationTHE CANDIDATE The ideal candidate will have previous experience in a similar scheme-based or housing support role, with a strong understanding of supporting older or vulnerable residents. Experience supporting older people or residents with varying support needs Knowledge of housing management, resident involvement and community care practices Ability to manage workloads, prioritise tasks and meet deadlines Confident communicator with strong interpersonal and customer service skills Competent in using IT systems, including basic Microsoft Word, Excel and housing databasesTHE CONTRACT Working Hours: 37 hours per week, full time Length of Contract: 3 Month Fixed-Term Contract Rate: £24,510 per year, plus benefits If interested in this role, please apply directly or email (url removed) or call (phone number removed) and ask for Beth to discuss further Know someone perfect for this role? We offer a £250 referral bonus for successful candidate recommendations

The Procurement & Commercial Operations Analyst plays a key role in supporting Affinity Water with operational purchasing activity. The role focuses on securing best value from suppliers where no formal contract or framework exists, acting as a commercial gatekeeper for non-contract spend. You will confidently challenge supplier pricing, negotiate discounts, drive spend compliance, and ensure internal customers achieve the best commercial outcome. This is a highly interactive role requiring strong communication and negotiation skills, a practical commercial mindset, and a strong focus on process, data, and compliance. You will also support the smooth operation of procurement systems and processes, ensuring policy compliance while delivering fast, effective service to stakeholders. Key Responsibilities Buying Desk & Commercial Negotiation Act as the first point of contact for non-contract and tactical purchasing requests across the business. Engage directly with suppliers to obtain quotations, challenge pricing, and negotiate discounts and improved commercial terms. Compare supplier offers and recommend the most commercially advantageous option. Ensure purchasing decisions align with Affinity Waters procurement policy and commercial principles. Identify repeat or high-value off-contract spend for formal sourcing or contracting activity. Stakeholder Support & Customer Service Work closely with internal stakeholders to understand purchasing requirements and provide commercial advice. Guide colleagues through the buying process, ensuring requests are handled efficiently and professionally. Build strong relationships with operational teams, Finance, and Accounts Payable to resolve queries promptly. Procurement Systems & Process Support Support purchasing and receipting activity within Oracle Fusion (P2P). Maintain catalogue items, onboard new suppliers, and complete required compliance and due diligence checks. Support users with system queries and assist with the rollout and adoption of new procurement tools and system improvements. Supplier, Compliance & Continuous Improvement Ensure all buying activity complies with internal policies, governance requirements, and audit standards. Maintain accurate records of supplier interactions, quotations, and purchase decisions. Support continuous improvement of buying desk processes and contribute to wider procurement and commercial transformation initiatives. About You Experience in a procurement, buying, or commercial environment, with confidence negotiating with suppliers. Strong Excel capability to analyse, reconcile, and present procurement data accurately, using formulas, pivot tables, and structured models to support operational reporting, controls, and decision-making Experience with procurement systems or ERP platforms (e.g. Oracle Fusion) Strong stakeholder engagement and communication skills. Highly organised, detail-focused, and comfortable managing multiple priorities. Advert closes - Friday 13th February Benefits Salary £35,000 (depending on skills and experience) Learning and development opportunities, including mentoring and a range of formal courses and open learning resources. Entry into the company annual bonus scheme. Annual leave from 23-27 rising with length of service, and the option to purchase up to 5 extra days. A Celebration Day in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%) We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme. Up to 4 Affinity days a year to volunteer in the community. Life Assurance. Disability Confident As a Disability Confident employer, were committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and were not able to offer interviews to all, well take a fair and proportionate number of disabled candidates through. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive. TPBN1_UKTJ

Children's Services Team Leader Location: Hertfordshire Home/onsite (you will be expected to be in our services in the Hertfordshire area) Contract: Full time, Permanent Specific Hours: 35 hours per week Salary : £29,484 per annum. Additional overtime is regularly available About us: LCS are a leading provider of semi-independent accommodation and support for young people leaving care. Our aim is to support young people towards living independently and to achieve their dreams and aspirations. We provide young people with high quality accommodation and support them to overcome hurdles, become independent and create a welcoming environment. We support young people aged 16 and over, a number of whom have complex needs including dealing with experiences of trauma and/or loss. About you: You will join our management team responsible for the day-to-day running of the service. The primary tasks will include supervising a team of support workers as well as undertake some direct support work yourself. You will be given excellent support and coaching from one our experienced Operations Managers, including regular supervision and formal training opportunities. You will hold Residential Childcare/Families Practitioner Diploma/Children and Young People's Workforce/NVQ Level 3 in Health & Social Care or equivalent Have experience of working with young people affected by experiences of trauma and loss Have experience of working with challenging behaviour and or mental health issues Knowledge and experience in staff management Must be able to work well under pressure and to time limited deadlines Have good skills in building relationships and keeping young people at the centre of service thinking and planning Must have excellent leadership skills Hold a full driving licence and have access to a vehicle Main responsibilities: To provide keywork to a number of young people, so that they achieve their aspirations and are supported to become independent To provide management including regular individual and group supervisions to the support work team To represent the service positively to a variety of young people, their families and partner agencies To contribute to our Out of Hours Duty Rota To ensure staffing rotas are prepared well in advance and to ensure cover in the event of staff absence/sickness To contribute to leading the team in delivering a safe and high quality service, including chairing regular team meetings and modelling a positive and child-centred culture To write, assess and review the quality of Initial Needs and Support Plans, Risk Assessments and Critical Incident Reports To deputise for the Operations Manager as required To communicate with young people and their parents/carers, to empower them to make informed decisions and to advocate on their behalf when appropriate To maintain contact with the young person's parents/carers where appropriate and in consultation with the responsible local authority To maintain appropriate links with the community in which the young person is placed To support young people to access education, employment and volunteering opportunities Benefits: 28 Days Annual Leave (inclusive of Bank Holidays) Accredited Training Employee Discount Scheme Pension Scheme LCS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position. TPBN1_UKTJ

Affinity Water are looking for a Complaint Case Manager to deliver an outstanding customer experience. Youll be the first point of contact for dissatisfied customers, taking ownership of complaints, investigating issues, and turning concerns into positive outcomes. This role combines problem-solving and communication skills to resolve issues, restore satisfaction, and help improve our overall service. Were looking for someone customer-focused, enthusiastic, and motivated, with a can-do attitude and a drive for continuous improvement. What youll be doing Take ownership of customer complaints from start to finish. Investigate issues thoroughly and agree resolutions directly with customers. Ensure all follow-up is completed on time and accurately recorded. Work closely with teams across the business, including the contact centre and operations, to provide feedback and prevent repeat complaints. Record and report complaint data, identifying trends and opportunities for service improvement. Ensure all complaints are handled professionally, in line with policies, GDPR, and legal requirements. Act as a strong advocate for customers, making sure their concerns are taken seriously and resolved fairly Youll need to be: Experienced in handling complaints or customer enquiries. Calm and professional under pressure, even in challenging or emotive situations. A strong problem-solver with excellent attention to detail. Confident in communicating with both customers and colleagues, adapting your style as needed. Able to work collaboratively across teams and with senior management. Knowledgeable about data protection, GDPR, and regulatory frameworks (OFWAT, CCW) Customer-focused, resilient, adaptable, and motivated with a positive, can-do attitude. Regulatory Compliance-minded to able to stay up-to-date with relevant laws to ensure complaints are handled correctly and the company is protected. Key skills and competencies Exceptional organisational skills, with the ability to plan, prioritise, and manage multiple cases effectively. Strong influencing and relationship-building skills. Committed to delivering excellent customer experiences, turning complaints into opportunities to improve service and build loyalty. Ability to analyse information, spot trends, and contribute ideas for service improvements. Advert Close Date - 24/02/26 Benefits: Salary: £30,000 (salary dependant on skills and experience) Hours: 08:00am - 17:00pm (Mon - Thurs) 08:00am - 16:30pm (Friday) Learning and development opportunities, including mentoring and a range of formal courses and open learning resources. Entry into the company annual bonus scheme. Annual leave from 23-27 rising with length of service, and the option to purchase up to 5 extra days. A Celebration Day in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%) We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme. Up to 4 Affinity days a year to volunteer in the community. Life Assurance. Disability Confident As a Disability Confident employer, were committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and were not able to offer interviews to all, well take a fair and proportionate number of disabled candidates through. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive. TPBN1_UKTJ

About the Role Affinity Water is looking for a proactive and detail-oriented Pension and Benefits Advisor to join our Payroll Team on a 24 month FTC on a part time basis(3 days per week). This hands-on role offers exposure to multiple pension schemes and benefit platforms, including Aviva, Hymans, Tap4Perks, and Salary Finance, and provides the opportunity to deliver high-quality pension and benefits administration while supporting employees and stakeholders. Key Responsibilities Pensions Deliver end-to-end pension administration for joiners, leavers, retirements, transfers, and life events. Manage pension schedules and reconciliations for both Defined Benefit and Defined Contribution schemes. Partner with HR, Payroll, Trustees, and external providers to ensure smooth and compliant operations. Support annual pension activities, including statements, audits, revaluations, and trustee reporting. Maintain accurate records, systems, and audit-ready documentation. Support auto-enrolment cycles and the ongoing transition to Aviva. Benefits Manage and monitor Tap4Perks and Salary Finance platforms. Produce monthly benefits and payroll reports, reconciling data and resolving discrepancies. Support holiday purchase schemes, P11D healthcare reporting, and general employee benefit queries. Collaborate with Reward Gateway to enhance employee engagement with benefits. Person Specification A minimum of 5 years experience in pensions administration, with a broad understanding of employee benefits Excellent Excel skills, with daily use for data analysis, reporting, and reconciliation. Strong numerical and analytical skills with exceptional attention to detail Clear communicator with a customer-focused, advisory mindset. Knowledge of UK pension legislation and HMRC requirements (desirable). Benefits: Salary: £36,000 pro rata (salary dependant on skills and experience) Hours: Flexible part-time role, 21 hours per week Learning and development opportunities, including mentoring and a range of formal courses and open learning resources. Entry into the company annual bonus scheme. Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days. A Celebration Day in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%) We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme. Up to 4 Affinity days a year to volunteer in the community. Life Assurance. Disability Confident As a Disability Confident employer, were committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and were not able to offer interviews to all, well take a fair and proportionate number of disabled candidates through. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive. TPBN1_UKTJ

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