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Tenancy Support Caseworker (West) Location: West (e.g. Shropshire, Herefordshire, Birmingham, North Warwickshire, Gloucester) Salary: £32,300 per annum Vacancy Type: Full-time Closing date: 08 May, 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We’re looking for a Tenancy Support Caseworker to join our Locality Team across the West (e.g. Shropshire, Herefordshire, Birmingham, Warwick, Gloucester), ensuring our customers receive high quality, responsive and personalised support. What you’ll be doing: • Provide tailored support and advice to customers, including regular engagement and home visits., • Assess customer needs and develop outcome-focused, person-centred support plans., • Deliver practical help around budgeting, income maximisation, debt management, and arrears prevention., • Support customers with welfare benefits, including Universal Credit, and applications for grants where appropriate., • Work proactively with internal teams and external agencies to prevent tenancy failure and homelessness., • Identify and respond to risks such as safeguarding concerns, hoarding, or property damage, making appropriate referrals., • Attend and contribute to multi-agency meetings to support positive customer outcomes., • Maintain accurate case records and ensure effective referrals and follow-up., • Experience in a customer-focused housing or support service, particularly tenancy sustainment and income maximisation., • Working knowledge of housing law, welfare benefits (including Universal Credit), and support agencies., • Experience of working with vulnerable customers, including those with mental health needs., • Confidence in multi-agency working and relationship-building., • Strong communication, organisation, and case management skills., • Empathy, resilience, and the ability to work sensitively and professionally., • A commitment to equality, diversity, and continuous improvement. Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

Senior Insolvency Caseworker\n\nRef: BCR/JC/31792\n\nBirmingham\n\nSalary: £(phone number removed) (Dependant on Experience)\n\nCity Centre Location / Hybrid Working available (3 days in the office) / Great Benefits (Marketing leading company)\n\nBell Cornwall Recruitment have a great new opportunity for a Senior Insolvency Caseworker at a well-established firm in the Midlands. They are looking for an ambitious and proactive individual to support their dynamic team.\n\nInsolvency Caseworker responsibilities:\n\nManagement of insolvency cases including administrations, liquidations, CVA's and bankruptcies\nIdentifying prospective clients and preparing the necessary documentation\nInvestigating director's conduct and company affairs\nAttending meetings and communicating effectively with creditors, debtors and stakeholders\nDeveloping and implementing case strategies\nCommunicating and supporting the wider accountancy team within the firm The ideal candidate will have:\n\nMust have previous experience within the insolvency field\nStrong knowledge of insolvency procedures and processes\nStrong knowledge of Microsoft 365\nExcellent written and verbal communication skillsIf you are an experienced Senior Insolvency Caseworker don't hesitate to get in touch now!\n\nINDHP\n\nInterested? Please click the 'APPLY' button now!\n\nBCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.\n\nBELL CORNWALL RECRUITMENT\n\nWe want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life.\n\n Love Work Be Happy\n\n Follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs. \n\n (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

A nonprofit organization in Birmingham is seeking a compassionate Caseworker to provide essential welfare benefits and support to vulnerable individuals.

A leading housing provider is seeking a Tenancy Support Caseworker to support customers in Birmingham. Candidates should have experience in housing services and a thorough understanding of housing law. The role involves providing tailored support, assessing needs, and helping with budgeting and welf

To work in a safe, respectful and person-centred way enabling service users to feel comfortable and supported whilst building on their existing strengths. To maintain accurate and up to date client records and statistics through DRC's CRM system, including details of advice, casework, attendance, mo

A regulatory body for dental professionals in the UK is seeking a Caseworker in Birmingham.

A leading recruitment agency is offering an exciting opportunity for a Senior Insolvency Caseworker in Birmingham.

Tenancy Support Caseworker (West).

SEND Post-16 Caseworker A Local Authority in the Midlands is seeking an experienced Post-16 Caseworker to join their SEND team. Rate: £270 per day Working Arrangements: Fully remote Hours: Full-time Contract: 3-6 months, with possible extension Role Overview You will support post-16 SEND services, ensuring statutory deadlines are met and established KPIs are maintained. This is an excellent opportunity for candidates with experience managing complex casework and confidently handling challenging conversations with young people, parents, and settings. Key Responsibilities Manage complex post-16 SEND cases Ensure statutory deadlines and KPIs are consistently met Liaise with parents, young people, colleges, and multi-agency professionals Requirements: Experience in Post 16 SEND casework within a Local Authority Ability to manage a high-volume caseload and meet deadlinesTo apply, email or call Dane on (phone number removed). INDSCGDM...

Tenancy Support Caseworker (West) Location: West (e.g. Shropshire, Herefordshire, Birmingham, North Warwickshire, Gloucester) Salary : £32,300 per annum Vacancy Type: Full-time Closing date: 08 May, 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We're looking for a Tenancy Support Caseworker to join our Locality Team across the West (e.g. Shropshire, Herefordshire, Birmingham, Warwick, Gloucester) , ensuring our customers receive high quality, responsive and personalised support. What you'll be doing: • Provide tailored support and advice to customers, including regular engagement and home visits. * Assess customer needs and develop outcome-focused, person-centred support plans. * Deliver practical help around budgeting, income maximisation, debt management, and arrears prevention. * Support customers with welfare benefits, including Universal Credit, and applications for grants where appropriate. * Work proactively with internal teams and external agencies to prevent tenancy failure and homelessness. * Identify and respond to risks such as safeguarding concerns, hoarding, or property damage, making appropriate referrals. * Attend and contribute to multi-agency meetings to support positive customer outcomes. * Maintain accurate case records and ensure effective referrals and follow-up. * Build strong local partnerships and help highlight gaps in services within your locality. What we're looking for: • Experience in a customer-focused housing or support service, particularly tenancy sustainment and income maximisation. * Working knowledge of housing law, welfare benefits (including Universal Credit), and support agencies. * Experience of working with vulnerable customers, including those with mental health needs. * Confidence in multi-agency working and relationship-building. * Strong communication, organisation, and case management skills. * Empathy, resilience, and the ability to work sensitively and professionally. * A commitment to equality, diversity, and continuous improvement. * A full driving licence and access to a vehicle for work purposes. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please proceed through the following link to be redirected to our website to complete your application.

A public safety organization in the United Kingdom is seeking a Caseworker/Decision Maker to manage a caseload and make evidence-based decisions affecting who can work in positions of trust.

Tenancy Support Caseworker (North East).

We're recruiting an experienced Homeless Intervention Officer to join a busy local authority housing service, supporting the delivery of a proactive homelessness prevention and relief function.This is a frontline, statutory role focused on early intervention, preventing homelessness and managing cri

The Customer Service Caseworker will analyse case histories, identify service failures and collaborate with internal teams to deliver timely resolutions that improve the customer experience. Customer Service Caseworker / Service Recovery Complaints Officer. We have a fantastic new job opportunity fo

Tenancy Support Caseworker (West). They’re looking for a Tenancy Support Caseworker to join their Locality Team across the West (e.

A local community support organization in Lancashire is seeking a Case Worker to provide essential casework support to vulnerable residents.The successful candidate will undertake assessments, manage caseloads, and collaborate with health and social care professionals.Applicants should possess exper

Previous experience as a Customer Service Advisor, Complaints Officer, Housing Officer, Case Handler, Resident Liaison Officer, Customer Service Representative, Complaints Handler, Service Recovery Caseworker, Housing Caseworker or Supported Housing Worker is desirable. Customer Service Caseworker /

As an IDVA Caseworker, you will:.

Our caseworkers understand and apply technology to achieve efficient and effective business and personal results. Caseworker – Key responsibilities. As a Caseworker you will examine complex information and undertake detailed analysis to make accurate and informed decisions.

Job Description:* Outreach Caseworker is responsible for providing trauma-informed outreach, case management, advocacy, and employment support services to individuals facing significant barriers to employment, including homelessness, substance use, mental health challen

A leading housing provider in the North & East seeks a Tenancy Support Caseworker to provide tailored support and advice to customers.

A not-for-profit social enterprise in Greater London seeks a Cross Team Caseworker to assist individuals at risk of homelessness.

The Ideal Immigration Caseworker will have:. Previous experience as an Immigration Caseworker managing a caseload of private (or Corporate) immigration files.

A recruitment agency seeks a Complex Needs Caseworker in Greater London to support women affected by domestic violence and mental health issues.

A community welfare organization is seeking a dedicated Regional Caseworker to deliver high-quality casework supporting beneficiaries across South and East England.

Tenancy Support Caseworker (North East).

A leading recruitment agency in the UK is seeking an experienced Immigration Caseworker to manage a personal caseload with minimal supervision.

Cross Team Caseworker (Single Homeless Prevention Service). As a cross-team housing caseworker, you will work alongside individuals who are at risk of homelessness, often during times of heightened stress and uncertainty. Caseworker (Patient Welfare Advice Project).

A government service provider is searching for a skilled Caseworker in London, offering a hybrid work model.

Location – Lynton House, IG1 1NY.Redbridge is an ambitious, diverse and exciting east‑London borough.What we do is driven by changing our relationship with local people to support our vision.As a result, we've developed innovative ways to build our communities and transform our council.We are on

We are seeking to recruit volunteer housing caseworkers to assist and support clients with various housing-related inquiries.

A London local authority is seeking a dedicated individual to join their Community Protection Task Force.This full-time position focuses on working alongside the Renters Rights Action Team to tackle anti-social behaviour and manage nuisance properties.Responsibilities include working across enforcem

A leading national charity is seeking a Caseworker/Kinship Navigator to provide intensive support to family carers in Oxfordshire.

A leading recruitment agency in Greater London is seeking an experienced Caseworker for a dynamic opportunity within the public sector.

A leading charity for homelessness is seeking a Neighbourhood Team Prevention Caseworker to provide support to individuals at risk of homelessness in Harlesden.

Complex Needs Caseworker provide support services to women affected by multiple disadvantage, who have experienced domestic and /or sexual violence and who have mental ill health, physical health issue and/or use substances problematically.

All caseworkers are accredited up to Level 3. We are seeking two Immigration and Asylum Senior Caseworkers (IAAS Level 2) to undertake fee‑earning work in the Legal Department and contribute to the continuous development of the department.

Catch22 exists to help build a society where everyone has a good.We achieve this in two ways: we improve lives through frontline delivery of public services, and we use our knowledge to change ‘the system’ by fixing the complex web that can trap and disempower those it was set up to help.With th

A governmental recruitment agency is seeking a Caseworker to deliver vital public services in the UK.

A service improvement firm in Greater London seeks a Customer Service Caseworker for a hybrid role.

Caseworker experience/Admin experience in case working roles.

An organization supporting individuals with disabilities in the UK is looking for an advisor to provide effective information and advice services.The role includes managing a caseload of service users, delivering workshops on menopause, and developing resources to meet diverse communication needs.Ca

As a Caseworker, you will support people to understand their rights, access their full entitlements and improve their financial stability.

Experienced / Trainee Debt Caseworker to join our Social Welfare Team. Career development role – Trainee Debt Caseworker. This is an excellent chance to train to become a Debt Caseworker, you will receive comprehensive training to develop a career in the advice sector, you will commit to undertake

Catch22 is looking for a compassionate and motivated Victim Case Worker to join the Norfolk & Suffolk Victim Care Service (NSVCS).In this essential role, you will provide tailored, trauma-informed support to victims and witnesses of crime, helping them to cope, recover, and regain confidence after f

Our goal is to place Caseworkers directly within the communities they serve, creating local networks of support and building trust within the armed forces and veteran populations. By working closely with local charities, welfare organisations, and statutory services, the Regional Wellbeing Caseworke

A grassroots charity is seeking two Immigration and Asylum Senior Caseworkers to undertake fee-earning work within their Legal Department.