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  • Duty Manager
    Duty Manager
    hace 19 horas
    £15 por hora
    Jornada completa
    Newcastle upon Tyne

    Job Specification: Duty Manager – Scotswood Showbar Newcastle Job Title Duty Manager Reports To Owner / Venue Manager Location Scotswood Showbar, Newcastle Upon Tyne, NE4 7JH Employment Type Full-Time Job Purpose The Duty Manager is responsible for the smooth day-to-day operation of the cabaret bar during assigned shifts. This role combines hospitality management, customer service excellence, team leadership, and operational oversight to ensure guests enjoy a safe, entertaining, and memorable experience. The Duty Manager will lead front-of-house teams, maintain service standards, oversee bar operations, and ensure compliance with licensing and health and safety regulations. Key Responsibilities Operational Management • Oversee all venue operations during assigned shifts., • Ensure the cabaret bar is fully prepared for service and performances., • Monitor customer flow and venue capacity., • Resolve operational issues quickly and effectively., • Conduct opening and closing procedures, including cash reconciliation and security checks. Customer Experience • Deliver exceptional customer service and maintain a welcoming atmosphere., • Handle customer enquiries, complaints, and incidents professionally., • Build positive relationships with regular guests and VIP customers., • Ensure entertainment and service standards meet venue expectations. Team Leadership • Supervise bar staff, servers, hosts, security personnel, and support staff., • Brief staff before service and communicate performance expectations., • Motivate and support team members during busy periods., • Assist with staff training, coaching, and performance management., • Ensure adherence to company policies and procedures. Bar and Stock Management • Monitor stock levels and report shortages., • Assist with ordering, receiving, and controlling stock., • Minimise wastage and prevent stock loss., • Ensure all bar equipment is maintained and operating correctly. Financial Responsibilities • Monitor sales performance and revenue opportunities., • Manage cash handling procedures and end-of-shift reconciliation., • Support achievement of budget and profitability targets., • Ensure accurate recording of transactions. Compliance and Safety • Ensure compliance with licensing laws and responsible alcohol service., • Maintain high standards of cleanliness and presentation throughout the venue., • Enforce health and safety procedures., • Manage incidents, accidents, and emergency situations appropriately., • Liaise with security staff to maintain a safe environment for guests and employees. Person Specification Essential Requirements • Previous experience in a supervisory or management role within hospitality, nightlife, entertainment, or licensed venues., • Strong leadership and team management skills., • Excellent customer service and communication abilities., • Sound knowledge of bar operations and alcohol licensing regulations., • Ability to work under pressure in a fast-paced environment., • Strong problem-solving and conflict-resolution skills., • Flexible availability, including evenings, weekends, and public holidays. Desirable Requirements • Experience working in cabaret, theatre, live entertainment, or late-night venues., • Personal Licence Holder qualification (where applicable)., • First Aid certification., • Experience with EPOS and venue management systems. Key Competencies • Leadership and decision-making, • Customer focus, • Teamwork and collaboration, • Commercial awareness, • Attention to detail, • Reliability and professionalism, • Conflict management, • Time management and organisation Working Conditions • Primarily evening and late-night shifts., • Standing and moving throughout the venue for extended periods., • Exposure to loud music, live performances, and busy hospitality environments., • Responsibility for managing customer-related incidents and emergencies. Performance Indicators • Customer satisfaction and feedback., • Achievement of sales and revenue targets., • Compliance with licensing and health & safety requirements., • Staff performance and retention., • Successful management of venue operations during shifts.

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  • Field Sales Advisor
    Field Sales Advisor
    hace 2 meses
    £12.71–£13.5 por hora
    Jornada parcial
    Newcastle upon Tyne

    Field Sales Advisor (Part-Time / Hybrid) 📍 Location: Newcastle area, UK 💰 Salary: £12.71 per hour (Guaranteed National Minimum Wage) + Performance-Based Commission ✨ About the Role Join Torch Card, a mission-driven fintech dedicated to social impact. We are looking for an energetic Field Sales Intern in Newcastle. This is a unique hybrid role combining remote strategy with active face-to-face field sales, visiting potential partners and non-profits to build meaningful connections. 🚀 Key Responsibilities • Field Engagement: Conducting site visits and face-to-face meetings with potential clients across Newcastle., • Lead Generation: Identifying new opportunities that align with our "fintech for good" mission., • Market Research: Gathering local insights to refine our social impact strategies., • Sales Support: Managing data, setting appointments, and supporting the sales cycle. 👤 Who We Are Looking For • Students or Recent Graduates eager for hands-on business development experience., • Confident Communicators who enjoy meeting new people., • Impact-Driven: A genuine desire to help non-profit organisations., • Organised: Strong time-management skills for balancing remote work and field visits., • Tech Savvy: Proficient in Microsoft Office. 🎁 Why Join Torch Card? • Meaningful Work: Be part of a fintech that acts as a force for good., • Growth: We provide a supportive environment where your ideas matter., • Flexibility: A hybrid schedule that fits around your studies., • Earning Potential: Guaranteed wage + unlimited commission rewards. Ready to start your journey with Torch Global? Apply today with your CV!

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  • Recruitment Consultant
    Recruitment Consultant
    hace 2 meses
    £26000–£27600 anual
    Jornada completa
    Newcastle upon Tyne

    You do not need recruitment experience to succeed here. You do need confidence, resilience, and the motivation to build a career where effort and consistency directly impact your success. Recruitment is not for everyone. That is exactly why, for the right person, it can be life-changing. At Tenth Revolution Group, you will be trained from day one to become a full 360 Recruitment Consultant within the technology market, one of the fastest-growing and most in-demand sectors globally. This is a commercial, sales-driven role. It is fast-paced, target-focused, and rewarding in ways most entry-level positions are not. Why people choose this career and stay • Uncapped commission from day one Your earnings are directly linked to your performance. There is no ceiling., • Structured training built for people with no experience Our in-house Learning and Development team teaches everything from client conversations and candidate management to negotiating and closing deals., • Clear, fast progression You will always know what you are working toward. Promotions are based on results, not tenure, supported by structured targets, regular 1:1s, and initiatives such as Buddy Up With the Board., • A culture that supports ambition and resilience You will join a high-performance team that celebrates wins, supports development, and understands the challenges of a sales environment., • Benefits that actually matter Wellbeing support, early-finish incentives, enhanced leave, and additional performance-based rewards. What the role really involves This is not a passive role. Day to day, you will: • Make outbound calls. Activity creates opportunity., • Speak with clients and candidates consistently., • Handle rejection and build resilience., • Work towards clear performance targets., • Develop commercial confidence and communication skills., • Build long-term relationships within the tech market. It is challenging. It is also highly rewarding if you commit to it. What we are looking for • A confident, outgoing personality, • Resilience and the ability to handle knockbacks, • A strong work ethic and willingness to learn, • A competitive mindset and ambition to succeed, • Interest in building a long-term career, not just landing a job, • Previous sales or target-based experience is beneficial but not necessary Please note: All applicants must have independent right to work in the UK, now and in the future. This is a sales-focused recruitment role. TRG are an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity, and creating an inclusive environment for all both internally and externally with our clients and candidates. All job applicants require full independent right to work in the UK as well as possessing fluent spoken and written English

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  • Business Development Manager
    Business Development Manager
    hace 2 meses
    £40000 anual
    Jornada completa
    Newcastle upon Tyne

    Job Title: Business Development Manager Location: Newcastle upon Tyne Salary: £40,000 per annum (higher salary may be considered based on experience) Job Type: Full-time (40 hours per week) About the Company We are a growing food and takeaway business based in Newcastle upon Tyne, committed to delivering high-quality products and exceptional customer service. As part of our continued expansion, we are looking to strengthen our sales and commercial operations with a driven and ambitious professional. Role Overview We are seeking a commercially focused Business Development Manager to drive new business, increase sales revenue, and expand our customer base. This role requires a proactive approach to client acquisition, strong relationship management skills, and the ability to use data insights to inform strategic decisions. Key Responsibilities ● Identify, develop, and secure new business opportunities to achieve sales growth targets ● Build and manage a pipeline of prospective clients, partnerships, and commerciala ccounts ● Promote the company’s products and services to both new and existing customers ● Negotiate contracts, pricing, and commercial terms with clients ● Maintain and strengthen relationships with key clients to maximise retention and revenue ● Monitor sales performance against targets and produce regular reports and forecasts ● Analyse customer data, sales trends, and market activity to identify growth opportunities ● Collaborate with marketing teams to support lead generation and campaigns ● Attend meetings, networking events, and industry activities to represent the business ● Provide insights and feedback to senior management on market trends and customer needs Requirements ● Bachelor’s degree (or equivalent) in Business, Marketing, or a related field ● Minimum of 3 years’ experience in sales, business development, or a similar role ● Experience in the food, takeaway, or hospitality sector is preferred ● Proven track record of meeting or exceeding sales targets ● Strong analytical skills with experience in reporting and data analysis ● Excellent communication, negotiation, and interpersonal skills ● Ability to build relationships and close deals effectively ● Proficiency in Microsoft Office and CRM systems Key Performance Indicators (KPIs) ● Achievement of sales revenue and growth targets ● Number of new clients and contracts secured ● Client retention and repeat business rates ● Accuracy and quality of sales reporting and forecasting ● Contribution to overall business profitability Benefits & Perks ● Company pension scheme ● Performance-based bonuses and incentives ● Opportunities for career progression and professional development ● Supportive and dynamic working environment ● Employee discounts on company products ● Paid holidays and statutory leave Eligibility Applicants must have the right to work in the UK at the time of application.

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