Communications jobs in Newcastle Upon TyneCreate job alerts

• Role: British Sign Language (BSL) Interpreters required!, • Start date: August 2026, • Location: Work from home, • Salary: £43.96 per hour, • Bonus: Bonus up to 10% p/a, • Operational hours: 8am - 10pm Monday to Sunday, • Shifts: 16 hour permanent shift available, • Fully flexible Monday - Thursday between 11.30am - 3.45pm and Sunday 8am - 12.15pm, • Qualifications required:, • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: • Provide effective Video Remote Interpreting, • Support and model the company's mission and values, • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues, • Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping, • Demonstrate the ability to adapt quickly to new and changing technologies, • Multitask between interpreting effectively and utilizing calls, • Participate in company sponsored training for Professional Development, • Exhibit the ability to meet performance expectations with minimal supervision, • Possess the ability to work effectively in a fast paced, dynamic environment, • Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Technical knowledge for interpreting IT/Customer Support calls, • Able to provide accurate interpretation, • Good understanding of Deaf culture, • Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role) ESSENTIAL COMPETENCIES • Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions, • Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions., • Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure., • Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions., • Organisational skills:You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities, • Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check, • Employment/Academic History Check - for a period three years leading up to your application., • We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. #Priority

Senior Commercial Account Handler/Broker Manager – Newcastle (Hybrid) \n Salary £50,000 - £60,000 per annum plus benefits \n Are you an experienced Commercial Insurance professional looking for the next step in your career with a respected and growing broker? \n We're partnering with an organisation that has built an outstanding reputation for delivering specialist insurance solutions and exceptional client service across the UK. Due to continued growth, they are seeking a Senior Commercial Account Handler / Broking Manager to join their established Newcastle team. \n This is an excellent opportunity for an ambitious Commercial Account Handler, Senior Broker, or Broking Team Leader who enjoys managing complex commercial risks, building long-term client relationships, and mentoring colleagues within a collaborative environment. \n This organisation offers genuine long-term career prospects, professional development, and the chance to join a business renowned for its customer retention, employee support, and market reputation. \n Key responsibilities: \n\n • Partner with Account Executives to retain existing clients and support the growth of new commercial insurance business.\n, • Negotiate competitive renewal and new business terms with insurers on behalf of clients.\n, • Prepare and manage all client documentation, including new business, renewals, endorsements, and mid-term adjustments.\n, • Review policy documentation to ensure accuracy and alignment with clients' insurance requirements.\n, • Deliver exceptional day-to-day account management and customer service across a diverse commercial portfolio.\n, • Attend client meetings, providing professional support and maintaining accurate meeting records.\n, • Build and maintain strong working relationships with clients, prospects, insurer partners, and internal stakeholders.\n, • Act as a technical referral point within the team, providing support and guidance to colleagues.\n, • Mentor and develop junior team members, helping to maintain high standards of service and technical expertise.\n, • Assist with training and development initiatives across the wider broking team.\n, • Ensure all activities are conducted in accordance with FCA regulations, compliance standards, and company procedures.\n, • Stay informed of market developments, insurer appetite changes, and industry trends.\n, • Handle inbound and outbound client communications professionally and efficiently.\n\n About You: \n To be successful in this role, you will have: \n\n • Previous Commercial Insurance experience gained within a broker environment.\n, • Strong technical knowledge of commercial insurance products and markets.\n, • Excellent negotiation skills with the ability to secure favourable outcomes for clients.\n, • Outstanding communication and interpersonal skills, both written and verbal.\n, • A proactive and customer-focused approach to account management.\n, • The ability to work effectively both independently and as part of a collaborative team.\n, • Strong organisational skills with the ability to manage multiple priorities and deadlines.\n, • Exceptional attention to detail and accuracy.\n, • Strong analytical and problem-solving capabilities.\n, • Previous mentoring, supervisory, or team leadership experience would be advantageous but is not essential.\n\n If you wish to apply, please click on the link and a consultant from Cameron James will be in touch

Commercial Account Executive - Newcastle - £60,000 - £80,000 \n Join a highly regarded, purpose-driven brokerage with over 60 years of heritage - and a culture that genuinely sets it apart from the rest of the market. \n This isn't your typical insurance employer. It's a business with a unique ethos, an outstanding reputation for client service, and a commitment to its people that's reflected in the awards it wins and the careers it builds. If you're an experienced Account Executive looking for a role with real substance behind it, this is worth a conversation. \n Salary: £60,000 - £80,000Location: NewcastleWorking pattern: Hybrid \n What you'll be doing \n\n • Managing and developing an existing portfolio of commercial insurance clients\n, • Building strong client relationships through regular reviews and meaningful risk discussions\n, • Negotiating with insurers to secure competitive and appropriate cover\n, • Identifying and converting new business opportunities\n, • Delivering renewals, recommendations and clear client communications\n, • Ensuring FCA compliance and maintaining accurate records throughout\n\n What they're looking for \n\n • Solid experience in commercial insurance broking or underwriting\n, • Strong working knowledge of relevant commercial insurance products\n, • Confident negotiator with insurers and service partners\n, • Able to analyse and interpret policy wordings and insurance documentation\n, • Organised, detail-oriented and a strong communicator\n\n Why join them? \n\n • A business with a genuinely unique ethos - one that goes well beyond the bottom line\n, • Recognised as one of the best large companies to work for in the UK\n, • Discretionary annual bonus based on individual and company performance\n, • Employer pension contribution of 5% - rising to 10% after 5 years\n, • Life Assurance up to 4x salary and Group Income Protection up to 65% of salary\n, • 25 days holiday plus bank holidays - rising with length of service\n, • Fully funded professional qualifications and financial incentives for development\n, • A culture built on ambition, kindness and doing things the right way\n\n Ready to make a move? Get in touch - even if you're just exploring your options. \n By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.Job DescriptionWorking within the European commercial team covering all scheme related activity, management and operations. The role holder will be driven by achieving consistently improving commercial outcomes that are materially important to the European business.The position requires a strategic and synchronized perspective, extraordinary stakeholder management, and tried and tested change and leadership skills coupled with intellectual curiosity to identify new ideas, challenge the status quo and ultimately be passionate about our relationships with schemesMAIN ROLE RESPONSIBILITIES: Acts as a liaison with card schemes, including but not limited too Visa, Mastercard, Discover, Amex, UPI, JCB.Coaches, supports and optimises the team and their associated processesMaintains knowledge of all products and services offered by card schemesCommercial negotiations with the schemes and contract negotiations with partnersDay to day performance management and analysis, driving enablement for volume growthEnsures the consistent and successful implementation of centralized initiatives and communications at the local market levelActively participates and drives relevant projects with value-based outcomesSupport with customer facing discussion on cards to drive acceptance Implementation/roll out of Operational process efficiencies and/or Gap analysis for the relevant scheme, working with operations and complianceWill run the management process across all Scheme related KPI within the European financial plan, running forecasts, RCA and control of action planningROLE REQUIREMENTS: 5+ years in a payments industry as a leader or directorStrong commercial acumen and understanding of contractual opportunitiesGood knowledge or European payments landscapeStrong communication, negotiation and influencing skillsAbility to work cross functionally and across different marketsGood organizational and project management skills Effective presentation and strong verbal and written communication skillsThis role requires working from a U.S. Bank location three (3) or more days per week. AccessibilityWe are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support. Total RewardsU.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.We offer a market-competitive compensation package that includes:Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.Employee recognition programs that celebrate achievements and milestones for all.We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.Closing DatePosting may be closed earlier due to high volume of applicants.We aim to provide timely updates throughout the process and encourage early applications to ensure consideration. Job SummaryJob number: 2026-0020790Date posted : 2026-08-06Profession: Sales & Relationship ManagementEmployment type: Full time

PE Global Recruitment is currently partnered with Europe's leading Data Centre delivery partner to recruit a Mechanical Engineer to join the team on a Landmark project in Blyth, United Kingdom. This is a full time, permanent opportunity. The Client Our client is pleased to announce that they are currently seeking a Mechanical Engineer to join their mechanical team. The Mechanical Engineer will oversee technical project delivery including reviewing tender documentation, selection of plant and materials and submittals, coordination of the services, and oversight of the production of coordinated drawings. Responsibilities Manage relevant client communications Design management Coordinate work with contractors to ensure services fit together Prepare method statements and risk assessments for construction activities Complete all HVAC deliverables within a project and safety criteria Communicate with project team to sequence installation of pipework to meet scheduled dates Assess and manage the project commercially to validate the project on handover from estimating, and proceed through to full technical procurement of all equipment, specialist sub-contractors and suppliers Assist with the management of the project installation works to ensure a consistent high standard of site works and manage the programme through to final commissioning and handover Assist with documenting and costing of changes to the work scopes and preparation of the monthly valuations and final account Requirements Previous experience in a similar role, within a mechanical and electrical contracting environment is essential Design management experience is essential Bachelor’s degree in engineering or similar Excellent organisation, communication, and time management skills Proficient in the use of MS Word, Excel, PowerPoint & Project

Post Title: Health & Safety Coordinator Department: Operations, Estates & Facilities Reporting to: Health & Safety Advisor Location: To be determined, with travel across UK Management College campuses as required Hours per Week: 37.5 Working Pattern: Flexible, in line with operational, compliance, and business requirements Contract Type: Permanent Job Purpose The Health & Safety Coordinator is responsible for supporting the operational delivery and continuous development of health, safety, environmental, and fire safety compliance activities across UK Management College campuses. The postholder supports the implementation, monitoring, and maintenance of compliance systems, assurance processes, and safety programmes that enable the College to meet its statutory obligations and maintain safe, compliant, and effective learning and working environments. The role contributes to the development of operational systems and processes that support health, safety, environmental, and fire safety compliance across multiple locations. The Health & Safety Coordinator plays a key role in conducting inspections, workplace monitoring exercises, compliance assessments, routine audits, risk assessments, and incident investigations. The role provides accurate information, analysis, and reports to support decision-making, corrective actions, and continuous improvement initiatives. Working under the direction of the Health & Safety Advisor, the postholder collaborates with managers, academic departments, professional services teams, contractors, and external stakeholders to identify risks, monitor compliance performance, support assurance activities, and promote a positive culture of health, safety, environmental responsibility, and regulatory compliance across all campuses. Key Responsibilities Health, Safety and Environmental Monitoring Conduct routine health, safety, environmental, and fire safety inspections across College campuses. Undertake workplace monitoring exercises, compliance assessments, and safety observations. Complete campus walkabouts to identify hazards, unsafe conditions, and opportunities for improvement. Monitor compliance with College policies, procedures, and statutory requirements. Support departments in maintaining safe learning and working environments. Assist in the development and maintenance of inspection schedules, monitoring programmes, and compliance tracking systems. Maintain accurate records of inspections, observations, and monitoring activities. Prepare reports and recommendations for review by the Health & Safety Advisor. Risk Assessment and Compliance Support the completion, review, and monitoring of workplace risk assessments. Assist managers and departments in implementing and reviewing control measures. Conduct routine compliance reviews and low-level assurance audits against organisational and legislative requirements. Identify areas of non-compliance and support the implementation of corrective actions. Maintain compliance registers, records, and supporting documentation. Monitor progress against compliance action plans and follow up on outstanding actions. Escalate significant risks, hazards, and compliance concerns where appropriate. Support environmental compliance activities and monitoring requirements. Fire Safety and Emergency Preparedness Support the implementation and monitoring of fire safety arrangements across all campuses. Assist in coordinating fire drills, evacuation exercises, and emergency preparedness activities. Conduct routine checks of fire exits, evacuation routes, emergency signage, and fire safety equipment. Maintain fire safety records, logs, and statutory documentation. Monitor completion of fire safety actions arising from inspections and assessments. Support the review and implementation of emergency procedures and evacuation plans. Incident Investigation and Corrective Actions Support the investigation of accidents, incidents, hazards, unsafe acts, and near misses. Gather evidence, witness statements, photographs, and supporting documentation. Assist in the preparation of investigation reports and recommendations. Support root cause analysis and corrective action planning. Monitor the completion of corrective and preventative actions arising from investigations. Maintain incident records and reporting systems. Assist with trend analysis to identify recurring issues and opportunities for improvement. Audit Preparation and Assurance Support preparations for internal audits, external inspections, and regulatory reviews. Conduct compliance checks and audit-readiness assessments. Gather and organise documentation, records, and evidence required for audits. Monitor audit findings, recommendations, and action plans. Assist departments in implementing improvements arising from audit activity. Produce audit summaries and compliance reports for review by the Health & Safety Advisor. Contribute to continuous improvement initiatives based on assurance findings. Training, Advice and Stakeholder Engagement Support the delivery of health, safety, environmental, and fire safety inductions. Assist in delivering toolbox talks, briefings, awareness sessions, and safety campaigns. Promote safe working practices and positive health and safety behaviours. Develop and distribute guidance materials and safety communications. Provide first-line advice and guidance on routine health and safety matters. Build effective working relationships with staff, contractors, and stakeholders across multiple campuses. Systems, Reporting and Administration Maintain health, safety, environmental, and compliance management systems. Produce reports, inspection findings, action trackers, and performance summaries. Monitor completion of compliance actions and provide regular progress updates. Maintain policies, procedures, templates, and guidance documentation. Support the collection and analysis of data to identify trends, risks, and opportunities for improvement. Ensure records and documentation are maintained accurately and in accordance with regulatory requirements. Professional Practice Maintain current knowledge of health, safety, environmental, and fire safety legislation and best practice. Promote a culture of compliance, accountability, and continuous improvement. Work collaboratively with colleagues across all campuses and departments. Represent the Health & Safety function in meetings and working groups as required. Undertake other reasonable duties aligned with the scope and responsibilities of the role. Person Specification Qualifications & Professional Background Essential Criteria IOSH Managing Safely, NEBOSH General Certificate (or working towards), or equivalent relevant qualification. NEBOSH General Certificate. Fire Safety qualification. First Aid qualification. Safeguarding Level 2 or Level 3 Training. Desirable Criteria Membership of IOSH, IIRSM, or another relevant professional body. Experience Essential Criteria Experience supporting health and safety, environmental, compliance, facilities, estates, or operational activities. Experience conducting inspections, workplace monitoring activities, safety checks, or compliance reviews. Experience maintaining records, reports, and administrative systems. Desirable Criteria Experience within Higher Education or Further Education. Experience supporting audits, investigations, or assurance reviews. Experience working across multiple sites or locations. Skills & Abilities Essential Criteria Strong organisational and administrative skills. Good communication and stakeholder engagement skills. Ability to collect, analyse, and present information accurately. Strong attention to detail. Ability to prioritise workload and manage multiple responsibilities. Competent in maintaining records and producing clear reports. Proficient in Microsoft Office applications and digital record-keeping systems. Desirable Criteria Experience using audit, compliance, or health and safety management systems. Experience supporting training delivery and awareness campaigns. Knowledge & Understanding Essential Criteria Understanding of health and safety principles, workplace risk management, and compliance monitoring. Awareness of UK health and safety legislation and regulatory requirements. Understanding of incident reporting and investigation processes. Knowledge of safe working practices and risk control measures. Knowledge of environmental management principles. Understanding of fire safety requirements and emergency planning. Desirable Criteria Knowledge of compliance requirements within Higher or Further Education. Leadership & Management Essential Criteria Ability to positively influence safe working practices through effective communication and engagement. Ability to work collaboratively with managers, staff, contractors, and stakeholders. Ability to take ownership of assigned activities and deliver against deadlines. Desirable Criteria Experience coordinating compliance activities across multiple departments or locations. Attributes & Behaviours Essential Criteria Professional and approachable manner. Strong commitment to health, safety, environmental responsibility, and continuous improvement. Proactive and solution-focused approach. High levels of integrity, professionalism, and attention to detail. Flexible approach to operational requirements. Willingness to learn and develop professionally. Confidence presenting findings, delivering briefings, and contributing to safety meetings, working groups, or improvement initiatives. Working Requirements Ability to travel between campuses as required. Flexible approach to working hours in support of inspections, audits, investigations, training activities, emergency exercises, and operational requirements. Willingness to support occasional evenings or weekends where required for fire drills, compliance activities, emergency preparedness exercises, audits, inspections, or incident investigations. Regular campus-based inspections, monitoring activities, workplace assessments, and compliance walkabouts. Ability to respond effectively to changing operational priorities and business needs. Benefits 28 days annual leave plus bank holidays. Company pension scheme. Supportive and collaborative working environment. Ongoing professional development opportunities. Opportunity to work across multiple campuses. Key Objective of the Role To support the effective delivery of health, safety, environmental, and fire safety compliance across UK Management College by conducting inspections, monitoring activities, risk assessments, compliance reviews, investigations, audit preparation, and reporting processes that help ensure safe, compliant, and well-managed learning and working environments in accordance with UK legislation and organisational standards

Administrator - Temporary to Permanent - Team Valley Are you an enthusiastic and organised individual looking for a dynamic role in administrative support? Our client is seeking a motivated Administrator to join their team with an immediate start! This is a fantastic opportunity to work in a lively environment where your skills will shine! Location: Gateshead, Team Valley Contract Type: Temporary to Permanent Working Pattern: Full Time and part-time hours available. Full-time: 9 AM - 5 PM, Monday - Friday Part-time: 9:30 AM - 3:30 PM, Monday - FridayCandidates with no notice periods are preferred due to the ASAP start date. Key Responsibilities: As an Administrator, you will play a vital role in ensuring smooth day-to-day operations. Your responsibilities will include: Managing Email Inboxes: Keeping communications organised and ensuring timely responses. Monitoring Communication Channels: Overseeing communication channels such as WhatsApp messages and coordinating tasks with external field staff. Stock Allocation Support: Assisting in the allocation of stock to ensure all departments are well-equipped. Telephone Management: Answering and directing calls accurately while handling queries professionally. Report Creation & Record Maintenance: Creating monthly reports and maintaining records. Timesheet Processing: Supporting the team with the processing of timesheets for accurate payroll. Customer Support: Responding to customer queries and triaging inquiries to provide excellent service.What We're Looking For: Previous experience in a similar administration environment is required. Excellent communication abilities, both written and verbal. Proficiency in managing emails and other communication channels. Ability to multitask and prioritise effectively in a fast-paced environment. A proactive attitude with a passion for helping others!Why Join Us? When you work with Office Angels, you'll benefit from: 28 days paid annual leave (accrued weekly) Exclusive discount vouchers for high street brands Eye care vouchers Pension scheme optionsIf you're ready to take the next step in your career and bring your administrative skills to a vibrant organisation, we want to hear from you! Join us today and be the backbone of our operations! Due to the volume of applications, we are unable to provide individual feedback. If you require reasonable adjustments at any stage, please let us know, and we will be happy to support you. Take this opportunity to shine in your career! Apply now! If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Customer Retentions Adviser Location: Gateshead Salary: Basic of £33,340.51 per annum +Bonus (OTE £37,734) Vacancy Type: Full Time LexiaUK Ltd is an expanding market-leading literacy software company, who seek a Customer Retentions Adviser as part of a growing team. Dealing with existing customers, the successful candidate will work to ensure our customer and revenue retentions rates are maximised. Applicants will need to be experienced in a consultative sales approach as well as being customer and quality focussed. You will work towards ensuring a high renewal rate for our software and support contracts to existing customers. Assigned cases will be taken through the renewal pipeline in an approach consistent with the culture and values of the business. You will be responsible for keeping your CRM pipeline updated, ensuring that customer contact details are accurate. Dealing with educational establishments across the UK, you will have excellent verbal and written skills – which are crucial in this role. Excellent ICT skills are also essential. You will adopt current consultative sales procedures and practices and be assigned cases by your line manager. In addition, you will work to ensure databases are regularly cleaned. Full product training is provided. Benefits include: generous bonus scheme, company pension, Perk Box, Health Shield and holiday package of up to 37 days (inc. Bank holidays). Our modern, top floor office provides stunning views of Tyneside and is conveniently located next to local transport links and amenities. Duties / Responsibilities Take cases through the renewals pipeline as quickly and efficiently as possible, adopting a consultative approach. Make outbound calls to customers who have not responded to our renewal notifications Meet renewal sales target set by your line manager Maintain close, regular contact with assigned accounts both current and lost Ensure databases are cleaned as appropriate Provide telephone advice and support Provide pricing information (quotes), negotiate and close sales Use IT involving a customer relations management system (CRM) to record customer details, communications and process orders. A high degree of accuracy must be employed at all times Provide timely progress reports in such form as shall be required by your line manager Respond to all e-mail and telephone requests promptly and efficiently, recording them accurately on CRM Essential Abilities 2 years’ experience in either renewals, retention, sales or account management Consultative sales experience Excellent communication skills (verbal and written) Excellent ICT skills Proficient in Microsoft Word, Excel and Outlook Confident to present to clients and company managers Willingness to travel (occasional overnight stays) GCSE (or equivalent) Grade C or above in English and Maths Pass a DBS check Must be willing to take holiday out of school term time (Please note, our holiday policy means that employees can only take holidays outside of Gateshead term time dates) Desirable Abilities Microsoft Dynamics knowledge and experience Customer Relationship Management software experience Training experience i.e. sales, product or online Experience in education sales market Own car / clean driving license as on occasion you may be required to work offsite To Apply If you feel you are a suitable candidate and would like to work for LexiaUK, please do not hesitate to apply

Job Title: Multi Skilled Engineer (Electrical bias)Build Recruitment are looking for a Multi Skilled Static Engineer (Electrical Bias) to work in the North East. Job Description To carry out the repair, maintenance or installation of all plant, equipment, and systems associated with the premises, in line with best practice, statutory compliance and service level agreements as detailed in the Client's Contractual agreement. The post holder is required to have significant core experience and qualifications working on various types of Electrical, HVAC and plumbing systems etc. Main duties and responsibilities: • Establishing and developing a working partnership with the client • Managing the successful delivery of all services within the scope of the specification • Comply with all of HFL’s statutory and site-specific Health, Safety and Environmental policies and procedures. • Meeting or exceeding all agreed service levels • Ensuring attainment of customer satisfaction • Developing and retaining an in-depth knowledge of all critical systems, both mechanical and electrical, and associated control systems critical to the Critical Business Operations • Must have experience in carrying out servicing to SFG20 standards • To work with contract operational and administrative staff to ensure Hard Service tasks are completed and reported effectively. • Communicate with colleagues, clients and their representatives in a polite and courteous manner at all times to ensure a high level of customer care. • Must be able to undertake the day-to-day operation, planned maintenance, fault finding and repair, periodic inspections and testing of the complete spectrum of services found in a building services environment, to include - • Must have experience in HVAC systems • Must have experience with Electrical systems • Water Systems and Distribution. • Building Management Systems (BMS). • To ensure that planned preventative maintenance and associated work is implemented efficiently to specified requirements and provide assistance with improving these requirements on a continuous basis. • To clearly identify and record concise details of test results and actions taken when rectifying break-downs and further action required to eliminate or minimise future problems. Ensuring that these records are kept up to date at all times. • The above is not intended as an exhaustive list, but as an illustration to the diversity of plant and equipment to be maintained. The post holder will only work on equipment which they are deemed competent on. • Understanding the integrated operations of each system and their critical interfaces. • Making operational systems judgements and decisions based on good engineering practice and essential service requirements, in order to ensure continuity of service. Liaising with the site based maintenance staff, sub contractors and other site based operational departments to ensure good communications. • Ensuring all site safety inductions are completed by sub-contractors prior to starting planned tasks. • Being aware of all sub-contract maintenance activities, and monitoring safety procedures are being followed whilst on site. • Fulfilling the roles of authorised persons for boilers, pressure vessels, confined spaces and fuels, oils and lubricants. • To ensure all relevant Health and Safety, COSHH and Permit to Work Regulations are adhered to at all times. • To maintain up-to-date skills and knowledge, and keep up an awareness of service issues. • To provide support to the incident management group when called upon and make recommendations for improving the services and the way the building is managed. Skills & Qualifications: • Must have a minimum of 5 years working with Commercial electrical systems. • Good organisational skills. • Excellent communication skills both written and verbal. • General working as part of a team. • Must be highly customer-focused. • Team player. • Flexible attitude. • Good IT and organisational skills. • Well-developed interpersonal skills. • Ability to multi-task & work under pressure to achieve deadlines. • Complete required reports on the company’s CAFM system. • City & Guilds 2330 Certificate in Electrotechnical Technology at Level 2 & Level 3. • City & Guilds 236 Parts 2. • City & Guilds 2360 Parts 2. • City & Guilds 2351 (All eight units). Please contact Aaron Dawson on (phone number removed) or email (url removed)

Job Title: Mobile Fabric Technician CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Mobile Fabric Technician to join the team located in the Newcastle area Role Summary: Respond to reactive works within the team Ensure maintenance tasks are completed within agreed timescales Liaise with Clients representatives with respect to maintenance & repair tasks Undertake site surveys & produce Works Requests, Method Statements & Risk Assessments for planned works Repairs floor and wall coverings Responsible for ceiling tile repairs and replacements Responsible for other building and installation works as required Accountable for lighting, general lamp changes, Filter Changes AHU's / FCU's and Basic Plumbing requirements Utilise PDA to complete works, key communications & updates Complete reactive, PPM jobs & projects in a timely manner Undertake minor projects works Ensure all works are carried out safely and in accordance with Health and Safety at Work Regulations In addition to the above duties you will be expected to undertake all reasonable tasks as directed by the Technical Services Manager Experience Required: Previous Fabric, Carpentry experience Experience of working in high profile work environment City & Guilds or NVQ Equivalent in carpentry Current UKL driver's license PC literate Good Customer relationship skills Understand and interpret technical drawings/instructions / processes Able to organise self to manage assigned tasks, determine material requirements Experience of H & S procedures & requirements. COSHH, Working at Heights, Risk Assessment etc Health & Safety Qualified i.e. IOSH and/or NEBOSH Must be willing to work over & above contractual hours

We are seeking an organized, proactive, and detail-oriented Capital Works / Construction Coordinator to join a busy and expanding project team based in Newcastle. In this vital support role, you will serve as the administrative backbone of our capital works projects. You will ensure that all project documentation, scheduling, compliance records, and stakeholder communications run seamlessly from initial planning through to final handover. If you have a background in construction, facilities management, or property administration and thrive in a fast-paced environment, this is an excellent opportunity to secure a stable permanent role with long-term growth potential. KEY RESPONSIBILITIES Document Control: Prepare, compile, and manage project files, Operation & Maintenance (O&M) manuals, Health & Safety files, and RAMS (Risk Assessments and Method Statements). Scheduling & Coordination: Coordinate diaries, site visits, and project meetings for the Capital Works team, ensuring site engineers, sub-contractors, and clients are fully aligned. Commercial Support: Raise purchase orders (POs), process supplier invoices, track project expenditures against budgets, and assist with general financial administration. Stakeholder Liaison: Act as a primary point of contact for internal teams, sub-contractors, and clients—handling enquiries promptly and professionally. Compliance & Record Keeping: Maintain accurate logs of project progress, compliance certificates, sub-contractor accreditations, and site safety audits using internal management software. Operational Support: Provide high-level administrative assistance to Capital Works Managers to drive operational efficiency across active sites. REQUIREMENTS & PERSON SPECIFICATION Experience: Proven administrative or coordination experience within a construction, facilities management (FM), property, or engineering environment. Technical Skills: Highly proficient in the Microsoft Office Suite (Excel, Word, Outlook) with the ability to quickly adapt to internal project management databases. Organisation: Exceptional time-management and multi-tasking skills, with a track record of meeting strict deadlines in a fast-paced setting. Attention to Detail: Meticulous approach to compliance tracking, data entry, and document accuracy. Communication: Excellent written and verbal communication skills with a professional, confident telephone manner. WHAT WE OFFER Competitive Salary: £28,000-£30,000 per annum. Employment Type: Permanent, Full-Time position. Benefits Package: Generous annual leave entitlement, company pension scheme, and genuine opportunities for career development within a growing sector

A fantastic opportunity to join NEPO as a Procurement Coordinator. We are looking for a Procurement Coordinator to help us deliver positive outcomes for our public sector members and wider stakeholders, in one of our most exciting categories. Client Details NEPO is a public buying organisation, governed by the public sector, for the public sector. NEPO is designed to deliver commercial solutions that provide routes to market, unlock value, reduce procurement complexity and help organisations achieve better outcomes. Working collaboratively with customers and suppliers, NEPO combines commercial expertise with collective buying power to deliver strategic procurement solutions across a broad range of goods, works and services. NEPO are a trusted commercial partner to the public sector and a vehicle of choice for suppliers seeking efficient, compliant access to public-sector opportunities. Through market engagement, innovation and strong supplier partnerships, NEPO help organisations maximise value for money, manage risk and deliver lasting social and economic impact. Working at NEPO offers the opportunity to be part of an ambitious, commercially focused organisation operating at the forefront of public procurement. Our work is varied, high-profile and continually evolving, giving colleagues the opportunity to take ownership, work with a broad range of customers and suppliers, and contribute directly to the development of innovative procurement solutions with national impact. Description The Procurement Coordinator will play a key role in the delivery, performance and continued development of NEPRO, our flagship brand of strategic procurement solutions. Working within a fast-paced and varied environment, the postholder will deliver defined procurement, contract management and stakeholder engagement activity. They will work closely with the Procurement Business Partner and NEPRO team, public-sector customers and suppliers to ensure activity is delivered to a high standard and generates strong commercial outcomes. The role provides an opportunity for an ambitious procurement professional to build broad experience, take early ownership and contribute to the continued growth and profile of an innovative procurement offering. Key responsibilities: Deliver defined procurement activity, from initial scoping and market engagement through to evaluation, award and implementation Coordinate contract management activity, including performance reporting, action tracking, risk management and continuous improvement Develop effective relationships with customers, suppliers and internal stakeholders Analyse management information, customer feedback and market insight to identify performance issues, risks and commercial opportunities Support the development and delivery of plans to improve customer experience, supplier engagement and use of the NEPRO solutions Take ownership of allocated activities and ensure actions are progressed accurately, proactively and at pace Contribute to the development of guidance, case studies, communications and other materials that strengthen NEPRO's market position and external profile Represent NEPO confidently in customer meetings, supplier discussions, working groups and relevant regional or national forums Identify opportunities to improve procurement processes, contract performance and ways of working Contribute to wider NEPO priorities and improvement initiatives where these align with the roleThe successful candidate will be expected to work with a high degree of initiative, manage competing priorities and quickly build credibility with a wide range of stakeholders. They will combine strong attention to detail with commercial awareness, sound judgement and a willingness to challenge and improve existing approaches. Profile The successful applicant will be an experienced and ambitious procurement professional who can quickly take ownership of procurement and contract management activity within a fast-paced and commercially focused environment. They will demonstrate: Relevant experience working in procurement, sourcing or commercial activity, including responsibility for defined elements of an end-to-end procurement process MCIPS qualification, active study towards MCIPS at Level 5 or above, or an equivalent recognised procurement or commercial qualification Experience of supporting or managing contracts, including performance monitoring, supplier engagement, risk management and continuous improvement Strong commercial acumen, with the ability to use market insight, management information and sound judgement to identify risks and opportunities Practical knowledge of public-sector procurement, with a sound working knowledge of the Procurement Act 2023, the Procurement Regulations 2024 and their application across the procurement lifecycle Evidence of delivering high-quality work at pace, managing competing priorities and meeting challenging deadlines with limited supervision Strong stakeholder management skills and the ability to build credible, productive relationships with customers, suppliers and senior colleagues Strong written and verbal communication skills, with experience of producing reports, presenting information confidently and adapting communication for different audiences Confident use of digital tools, including Microsoft 365, e-procurement systems (or equivalent) and data or reporting platforms, with the ability to use technology to improve efficiency and support decision-makingJob Offer Salary ranging from £39,152 - £45,091 depending on experience Flexible working Access to technology that enables agile working Continuing professional development, including training opportunities Annual leave ranging from 28 to 32 days (depending on length of service), plus public holidays Eligibility to join the Local Government Pension Scheme Hybrid working model with an HQ in Gateshead's Baltic Quarter Salary sacrifice schemes including car leasing and home electronics schemes

The role: We are seeking an experienced and highly motivated Senior Project Engineer to join our dynamic Project Management team, delivering complex engineering projects across the offshore, marine, oil & gas, renewable energy and defence sectors. This is an exciting opportunity for a proactive and driven professional with a strong technical background and proven project delivery experience. You will play a key role in managing technical work packages, coordinating suppliers and subcontractors, overseeing project documentation and compliance, and supporting projects through the full lifecycle from concept to delivery. The successful candidate will have excellent communication, planning and stakeholder management skills, combined with a solid understanding of project management methodologies and engineering applications within demanding, fast-paced environments.You will be responsible for: Support the delivery of projects in line with the contractual obligations, the specification and the quality/safety requirements, in order to maintain or better the baseline budget and schedule.Manages technical work packages from concept through to realizationManages technical documentation related to export complianceFacilitates and drives constructability and construction readiness reviewsCoordinate and manage technical documentation to support logistics operationsTake responsibility for the planning, prioritizing and expediting technical packages and workshops/gate reviews required to achieve the overall project requirementsTake responsibility for technical/delivery oversight and expediting one or more major subcontracts, delivering equipment to company specifications, including the management of interfaces and quality coordination.Co-ordinate purchasing activities such as requisitions, as agreed with the Project Manager. Liaise with QA to ensure ITP requirements are met in line with the project schedule.Compile and collate project documentation including project management process documents, technical / procurement specifications, progress reports, final documentation etc. to support the project delivery.Support the projects configuration management infrastructure both in TeamCenter (for technical documents) and SharePoint (for project documents). Ensure effective document control both internally and externally to the company and ensure all important communications and document items are configured.Support the risk management and cost control processes.Support the required project mandatory HSE requirements and reviews e.g. RAMS, LOLER, PUWER, HAZID etc.Assist the Project Manager and Senior Engineer and liaise with production in support of the build, assembly, commissioning, acceptance and delivery phases of the project.Support the projects internal reporting cycle including team reviews, cost tracking, schedule updates, financial forecasting, resource forecasting and management reporting.Support the projects external reporting cycle including Client Reviews, Client Progress Reports, Key Supplier Reviews and Key Supplier Progress Reports.Support the effective close down of projects including analysis of the project result, documentation of the lessons learned, Client feedback obtained and handover activities defined and accepted.Work to and contribute to the development of company process/procedures and best practice.Provide technical and administrative support, as necessary, to the Project Manager.Deputise for the Project Manager in day-to-day operations during absence.Job requirements: Excellent understanding of the application of mechanical engineering (or other discipline) in the offshore, marine, oil & gas, renewable. sectors.Knowledge of project management methodologies (e.g. APM, PRINCE 2).Proven track record of working within a project team that has successfully delivered complex EPC projects in the offshore, marine, oil & gas, renewable markets.Excellent planning and configuration management skills.Good understanding of the construct of contracts and terms & conditions.Experience of identifying, drafting and agreeing contract amendments / VORs.Proven track record of successful management of multiple key suppliers / sub-contracts.Excellent communicator for written, verbal and presentation skills.Driven and motivated with high energy levels to direct the project team and its stakeholders.Self-starter, initiative taker and problem solver who can work with minimal supervision.The ideal candidate would also have: Experience in Engineering/PM of complex design and build projects to clients globally.Membership of a recognised engineering body (e.g. IMechE).Qualifications/formal PM training e.g. PRINCE2, APM.Proficient user of software tools including Planning (e.g. MSP, Primavera), ERP/MRP (e.g. IFS,SAP), PDM (e.g. TeamCenter) and MS Office including SharePoint.As a minimum. educated to HNC level.Due to the nature of our roles, candidates must be a UK Resident residing within the local area. Please note we cannot offer visa sponsorship for overseas candidates or relocation packages.TPBN1_UKTJ

About Us Checkmate Fire Solutions is a leading UK provider of passive fire protection and compliance services, supporting clients across the built environment with safety, integrity, and technical expertise. With a strong reputation for quality, reliability, and regulatory excellence, the company partners with organisations to deliver robust fire safety solutions that protect lives and assets. We are currently looking for a skilled and time served Fire Stopper to join our team. You will be working on a range of projects, primarily within education, carrying out essential passive fire protection works to ensure buildings meet safety and compliance standards. Key Responsibilities: Installation of fire stopping systems including batt & mastic, fire collars, wraps, and sealants Fire door installation, maintenance, and remedial works Carry out compartmentation works in line with fire safety regulations Read and interpret drawings and specifications Complete works to a high standard in line with FIRAS/BM TRADA guidelines Accurately complete job sheets and compliance documentation Work safely and respectfully in occupied properties Requirements: Proven experience as a Fire Stopper Level 2 NVQ Diploma in Passive Fire Protection (Fire Stopping) Good knowledge of passive fire protection systems and standards Valid CSCS skilled worker Asbestos Awareness Certificate UK driving licence Why Join Us A competitive remuneration package tailored to your role 25 Days Holidays + Bank Holidays + Christmas Shutdown Birthday off (after successful 6-month probationary period) Access to continuous learning opportunities through our Award-winning Training Academy Recognition programs to celebrate contributions and milestones If this sounds like a good fit, please apply today—we will be reviewing applications as they come in and may close the role early once we find the right person. Recruitment Agencies Checkmate Fire Solutions does not accept unsolicited CVs or candidate details from any source other than directly from the candidate. We do not accept unsolicited communications or submissions from external recruitment agencies. Any recruitment agency wishing to submit candidates must have a current, duly executed agreement in place with Checkmate Fire Solutions and must be expressly instructed in writing to supply candidates for a specific vacancy. In the absence of such agreement and written instruction, Checkmate Fire Solutions reserves the right to consider any CV or candidate submission as unsolicited and shall have no obligation to pay any fees, commissions, or other charges in respect of such submission

Rewards and Benefits on Offer; Immediate start available Competitive basic salary Dayshift Free on-site parking A streamlined, quick interview process MTrec’s New Opportunity; MTrec Technical are proudly representing our prestigious manufacturing client, based in Gateshead by recruiting a permanent Electrical Estimator. You will be joining an industry leading company, with an excellent team-based culture and fantastic long-term career prospects. The Job You’ll Do; Prepare detailed and accurate cost estimates for projects, including materials, labour, and other associated costs. Review project specifications and drawings to provide accurate and competitive bids. Work closely with sales and engineering, ensuring the smooth handover of won projects. Evaluate project requirements, scope of work, and technical details to ensure that all estimates are comprehensive and aligned with customer expectations. Monitor project budgets during the tender phase and ensure that all estimates are kept within defined limits. Maintain accurate records of all estimates, tenders, and communications. Provide detailed reports to senior management and stakeholders on project performance and costing accuracy. Keep up to date with market trends, competitor pricing, and new technologies to ensure estimates remain competitive and current. Identify and evaluate risks associated with pricing and project delivery, proposing solutions to mitigate these risks. About You; NVQ Level 3 or above in an electrical discipline (desirable) or equivalent industry experience Excellent analytical and numerical skills. Strong attention to detail with the ability to produce accurate estimates. Proficient in using Microsoft Office Suite (Excel, Word, etc.). Ability to read and interpret technical drawings and specifications. Strong negotiation and communication skills. * Ability to work under pressure and meet deadlines

Senior Commercial Account Handler/Broker Manager – Newcastle (Hybrid) Salary £50,000 - £60,000 per annum plus benefits Are you an experienced Commercial Insurance professional looking for the next step in your career with a respected and growing broker? We're partnering with a highly successful insurance broker that has built an outstanding reputation for delivering specialist insurance solutions and exceptional client service across the UK. Due to continued growth, they are seeking a Senior Commercial Account Handler / Broking Manager to join their established Newcastle team. This is an excellent opportunity for an ambitious Commercial Account Handler, Senior Broker, or Broking Team Leader who enjoys managing complex commercial risks, building long-term client relationships, and mentoring colleagues within a collaborative environment. This organisation offers genuine long-term career prospects, professional development, and the chance to join a business renowned for its customer retention, employee support, and market reputation. Key responsibilities: • Partner with Account Executives to retain existing clients and support the growth of new commercial insurance business. • Negotiate competitive renewal and new business terms with insurers on behalf of clients. • Prepare and manage all client documentation, including new business, renewals, endorsements, and mid-term adjustments. • Review policy documentation to ensure accuracy and alignment with clients' insurance requirements. • Deliver exceptional day-to-day account management and customer service across a diverse commercial portfolio. • Attend client meetings, providing professional support and maintaining accurate meeting records. • Build and maintain strong working relationships with clients, prospects, insurer partners, and internal stakeholders. • Act as a technical referral point within the team, providing support and guidance to colleagues. • Mentor and develop junior team members, helping to maintain high standards of service and technical expertise. • Assist with training and development initiatives across the wider broking team. • Ensure all activities are conducted in accordance with FCA regulations, compliance standards, and company procedures. • Stay informed of market developments, insurer appetite changes, and industry trends. • Handle inbound and outbound client communications professionally and efficiently. About You: To be successful in this role, you will have: • Previous Commercial Insurance Broking experience within a broker or insurer environment. • Strong technical knowledge of commercial insurance products and markets. • Excellent negotiation skills with the ability to secure favourable outcomes for clients. • Outstanding communication and interpersonal skills, both written and verbal. • A proactive and customer-focused approach to account management. • The ability to work effectively both independently and as part of a collaborative team. • Strong organisational skills with the ability to manage multiple priorities and deadlines. • Exceptional attention to detail and accuracy. • Strong analytical and problem-solving capabilities. • Previous mentoring, supervisory, or team leadership experience would be advantageous but is not essential. To find out more, please click on the link to apply

D R Newitt is delighted to be partnering with a leading engineering services business to recruit an experienced BMS Service Engineer covering Newcastle and the surrounding North-East region. If you're an experienced BMS Engineer looking for a role where you'll work with industry-leading technology, enjoy genuine career development, and be recognised for your technical expertise, this could be an excellent opportunity. Working across a varied portfolio of commercial and industrial sites, you'll play a key role in maintaining, optimising and improving Building Management Systems, ensuring customers receive a first-class service. What's on Offer? Company electric vehicle with full personal use Home charger installed if required Competitive overtime rates: 1.33x Monday-Friday 2x weekends £150 standby payment whilst on the on-call rota (approximately 1 week in 6) Monday-Friday working (8:00am-5:00pm) Ongoing manufacturer and technical training Opportunity to work alongside a highly experienced national team of BMS specialists Excellent long-term career progression Comprehensive employee benefits package The Role As a BMS Service Engineer, you'll be responsible for servicing, maintaining and optimising Building Management Systems across a range of customer sites throughout the Newcastle area. Your responsibilities will include: Carrying out planned preventative maintenance (PPM) on a variety of BMS installations Diagnosing faults and carrying out reactive repairs Identifying opportunities to improve system performance and energy efficiency Completing surveys and producing recommendations for upgrades and remedial works Supporting small BMS modification and upgrade projects Responding to emergency breakdowns as part of the on-call rota Building strong relationships with customers through professional service delivery Working closely with the wider engineering and operations teams What We're Looking For We're keen to speak with experienced BMS Engineers who have: At least 3 years' experience working with Trend Controls and/or Tridium/Niagara Experience modifying Trend 963, IQVision and associated graphics/schematics Good understanding of HVAC control systems Knowledge of communication protocols such as BACnet, Modbus or M-Bus Experience using SET software or equivalent engineering tools Good understanding of IP networking and BMS communications A methodical approach to fault finding and problem solving Excellent customer-facing and communication skills Full UK Driving Licence Apply Today If you're looking to join a forward-thinking engineering business where your skills will be valued and your career can continue to develop, we'd love to hear from you. Apply today or contact D R Newitt for a confidential discussion

Account Manager – Managed IT Services Newcastle | Hybrid Working £40,000 – £55,000 per annum + Uncapped Commission + Excellent Benefits Our client is a well-established and growing technology solutions provider, delivering Managed IT Services, Cybersecurity, Networking, Cloud and Managed Communications to businesses across the UK. They are now looking for a commercially driven Account Manager to join their team in Newcastle. The Role This is an excellent opportunity for an experienced Account Manager to take ownership of an existing customer base, develop strong long-term relationships and identify opportunities to expand accounts through consultative selling. You will act as a trusted technology partner to your customers, understanding their business challenges and working with internal technical teams to deliver the right IT solutions. Key Responsibilities Manage and develop a portfolio of existing B2B customers Build strong, long-term relationships with key decision makers Identify opportunities for upselling and cross-selling IT solutions and services Develop new opportunities within existing accounts Understand customers' business objectives and recommend appropriate technology solutions Sell across areas including Managed IT Services, Cybersecurity, Networking, Cloud and Communications Work closely with technical and service delivery teams to ensure excellent customer experiences Conduct regular account reviews and identify opportunities for growth Manage the full sales cycle from initial conversation through to close Achieve and exceed revenue and gross profit targetsAbout You We are looking for someone with: Proven experience in B2B Account Management or IT Sales Experience working within an MSP, IT reseller, VAR or technology services environment would be highly advantageous A strong understanding of Managed IT Services and technology solutions A consultative and relationship-led approach to sales Excellent communication and negotiation skills A commercial mindset with a proven track record of achieving targets The confidence to engage with senior business stakeholders A proactive, self-motivated approachWhat's On Offer? £40,000 – £55,000 basic salary Uncapped commission Hybrid working Excellent benefits package Opportunity to work with a growing technology business Career development and progression opportunities The chance to build long-term relationships with a strong customer base Support from experienced technical and service teamsInterested? Contact Kylie (email address removed)

We are currently seeking an organised, proactive, and detail-oriented Construction Administrator / Coordinator to join a busy and expanding Capital Works team based in Newcastle. In this vital support role, you will be the administrative backbone of our capital projects, ensuring that all documentation, scheduling, and communications run seamlessly from initial planning through to project handover. If you have a background in construction, facilities management, or property administration and thrive in a fast-paced environment, this is an excellent opportunity to secure a permanent role with a competitive salary. Key Responsibilities Project Documentation: Assist in the preparation, compilation, and management of project files, Operation & Maintenance (O&M) manuals, Health & Safety files, and RAMS (Risk Assessments and Method Statements). Scheduling & Coordination: Coordinate diaries, site visits, and project meetings for the Capital Works team, ensuring engineers, contractors, and clients are fully aligned. Procurement & Invoicing: Raise purchase orders, process supplier invoices, track project expenditures, and assist with general commercial administration. Stakeholder Communication: Act as a key point of contact for internal teams, subcontractors, and clients, handling enquiries promptly and professionally. Compliance & Record Keeping: Maintain accurate logs of project progress, compliance certificates, subcontractor certifications, and site audits using in-house management systems. General Office Support: Provide general administrative assistance to the Capital Works management team to drive operational efficiency. Candidate Requirements Experience: Proven administrative experience within a construction, facilities management, property, or engineering environment. Organisation: Exceptional time-management skills with the ability to juggle competing priorities in a deadline-driven setting. Communication: Strong written and verbal communication skills, with a confident, professional telephone manner. IT Literacy: Proficient across Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new database or project management software. Attention to Detail: Meticulous approach to compliance, data entry, and document control. Whats on Offer Salary: £28,000 per annum Contract: Permanent, Full-Time Benefits: Standard company pension scheme, generous holiday allowance, and opportunities for professional development within a growing sector. Apply online today or contact Astrid Camacho at Branta Recruitment for more information

HR Graduate | Newcastle Our client is a fast-growing technology firm delivering bespoke solutions to clients in banking and financial services, private capital, and defence. Their team is made up of exceptional technical specialists who thrive on applying cutting-edge technology to some of the most complex problems our clients face. The Role Early Careers is one of the most important talent pipelines in their business, and they invest significantly in making sure students and graduates get the very best experience of who they are. Our client is looking for a people-focused graduate to join the team and provide dedicated support across attraction, selection, and programme management for their internship and graduate schemes. What You'll Do Help plan and deliver campus events — careers fairs, insight evenings, virtual presentations Coordinate logistics for university partnerships, including travel, event materials, and Manage application tracking and candidate communications, ensuring a timely, positive experience at every stage Schedule and coordinate assessment centres, interviews, and online testing, liaising with candidates, assessors, and venues Coordinate day-to-day logistics for our internship and graduate programmes — onboarding, rotations, socials, quarterly reviews Act as the main point of contact for interns and graduates, offering pastoral support and escalating issues where needed What We're Looking For Skills & Experience A minimum 2:1 from a leading research-intensive university, with a minimum AAA at A Level (or international equivalent) Excellent communication skills — warm, clear, and professional, whether in writing or in person Strong organisational skills and a proven ability to juggle multiple workstreams at once Experience in events, recruitment coordination, careers services, or student union work is a strong plus Familiarity with applicant tracking systems or HRIS is helpful but not essential If you're looking for a role where you can genuinely shape the experience of future talent from day one and want the autonomy, variety, and support to make it your own, we'd love to hear from you. This is a brilliant opportunity to build a career in Early Careers within a business that's growing fast and invested in doing it properly

Company Description: At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects in over 130 countries worldwide. Our team is dynamic, innovative and client‑focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result our people get to enjoy working on some of the most exciting projects in the world. Job Description: We are seeking experienced and highly motivated sustainability specialists at principal level to work in our Sustainability Unit to support service delivery across a range of programmes in the Defence & Infrastructure division. The role aims to provide high‑impact consultancy support across the wide range of sustainability services, helping clients develop and deliver sustainability strategies across projects and programmes throughout the asset lifecycle. The role is based in the Sustainability Business Unit. Accountabilities: • Provide principal‑level consultancy, project management and delivery services in one or more of the following disciplines: Net Zero Carbon, Planning and Sustainability Appraisal/Environmental Impact Assessment, Design for Environment/BREEAM, Circular Economy, Climate Resilience, Natural Capital, Sustainable Procurement, Social Value, Life Cycle Analysis, Sustainability Training / Culture & Behaviours., • Effectively manage the provision of sustainability services to deadlines and budget as part of a cross‑functional team within Turner & Townsend and with partner consultancies., • Provide a leading role in supporting clients to develop and deliver sustainability strategies across projects and programmes throughout the asset lifecycle, including scoping, business case, procurement, contract management/troubleshooting, monitoring & verification., • Develop internal stakeholder relationships with other parts of Turner & Townsend, liaising with Key Account Managers and Sector Leads to develop business opportunities and strategic pursuits. Responsibilities (Duties): • Develop net zero strategies, whole building or estate efficiency strategies., • Energy efficiency consultancy – audits and technical advice, energy efficiency and carbon emissions reductions for existing assets., • Provide consultancy on Energy Performance Contracts., • Natural Capital delivery and biodiversity assessment and planning., • Climate Resilience and risk planning and mitigation., • Support to planning through EIA/sustainability appraisal., • Implementation of Design for Environment capability including BREEAM/DREAM/LEED., • Delivery of sustainable procurement and social value programmes through supply chain management., • Delivery of Environmental Management Systems and ISO14001 compliance and certification., • Establishment and rollout of sustainability behavioural change programmes, capacity building, training and cultural change campaigns. Qualifications: • Educated to degree level or equivalent in a relevant subject., • Security clearance for working in the Defence sector highly desirable (current or lapsed clearance)., • Project management qualification desirable., • Professionally qualified member of a recognised institution, ideally at Chartered level (IEMA, CIBSE, CIWEM or similar desirable). Knowledge & Experience: • Significant experience delivering sustainability support for clients, ideally with defence sector experience., • Experience in Real Estate and/or manufacturing/industrial sectors, particularly for energy., • Strong understanding of defence sector operation and challenges for reducing carbon emissions from the defence estate., • Good working knowledge of relevant environmental legislation and climate and sustainability issues., • Familiarity with Energy Performance Contracts, tendering and contract management (desirable)., • Strong demonstrable project management experience., • Experience in multi-disciplinary teams and matrix management organisations on major projects and programmes., • Excellent communication, writing and presentation skills, ability to communicate with clients and key stakeholders on global, national and regional issues., • Able to build strong, professional client relationships and proactively identify and resolve client issues., • Confident leading and working alone or as part of a team, with ability to adapt as required., • Attention to detail in service delivery, communications and ways of working with others. Additional Information & Policies: SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Turner & Townsend is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process; no recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. For more information, visit www.turnerandtownsend.com. Seniority Level: Principal Employment Type: Full‑time Job Function: Consulting Industries: Construction, Civil Engineering, Business Consulting and Services #J-18808-Ljbffr

GHD Newcastle Upon Tyne, England, United Kingdom Join a global professional services leader, committed to solving the world’s biggest challenges across energy, transport, utilities and urbanisation. GHD is one of the world’s leading professional services companies operating in the global markets of water, energy and resources, environment, property and buildings, and transportation. Privately owned by our people, GHD provides engineering, architecture, environmental and construction services to private and public sector clients across five continents. Focused on creating lasting community benefit, our connected global network of over 12,000 people delivers projects with high standards of safety, quality and ethics. Are you ready to lead the way in shaping sustainable offshore development? GHD Advisory is looking for a dynamic and experienced Principal Consultant, Marine Consents to manage and grow our UK-based consultancy services, while playing a global role in delivering offshore wind and marine infrastructure projects across the globe. In this high-impact role, you’ll direct and deliver complex environmental approvals for major offshore infrastructure projects—including in the rapidly evolving offshore wind sector. You’ll provide strategic advice, lead a growing team, and collaborate with colleagues and clients across EMEA, APAC, and the Americas. This is your opportunity to work at the cutting edge of marine environmental consulting and to elevate GHD’s presence as a growing brand and trusted advisor in the offshore industry. • Lead the delivery of marine EIAs, consents, and permitting strategies for offshore developments in UK and European waters., • Serve as a Technical Advisor on complex, high-profile environmental projects across international markets., • Collaborate with global GHD teams to offer advisory services and share best practice on marine approvals and compliance., • Mentor and grow a high-performing team, providing technical guidance, leadership, and career development opportunities., • Guide and coordinate strategic bids and proposals, identifying and pursuing opportunities aligned with business growth goals., • Foster long-term client relationships, acting as a trusted advisor and delivering consistent value through insight and delivery excellence., • Represent GHD at industry events, stakeholder engagements, and internal forums, actively contributing to market visibility and thought leadership., • Integrate environmental considerations into project design by working closely with engineers, planners, and regulators., • Oversee the production of high-quality, clear, and impactful reports and communications tailored to clients, regulators, and stakeholders., • Stay informed on emerging trends and regulatory developments, contributing to continuous improvement and innovation in our services., • A Bachelor’s degree (or higher) in Environmental Sciences, Marine Science, or a related discipline., • 10+ years of experience in marine environmental consulting, including strong expertise in offshore wind and other marine sectors., • Demonstrated success delivering environmental impact assessments and permitting projects, ideally including UK DCO applications or equivalent., • Deep understanding of UK environmental regulations, with international experience in marine consenting considered a strong advantage., • Familiarity with environmental and social risk frameworks, including IFC Performance Standards and Equator Principles., • Proven ability to lead and develop teams, bringing strong people management and mentorship skills., • Strong business acumen with a track record of successful project delivery, client growth, and proposal development., • Exceptional interpersonal skills—able to influence, negotiate, and build consensus across multidisciplinary teams and stakeholder groups., • Skilled in technical writing, data analysis, and regulatory engagement, with an ability to distill complex issues into actionable strategies., • Passion for sustainability, innovation, and creating lasting environmental value through infrastructure development. GHD is a global professional services company committed to solving the world’s biggest challenges in water, energy, and urbanisation. As part of our growing Advisory business, you’ll work on career‑defining projects with international impact—helping to shape the future of offshore energy and marine development. We offer a collaborative, inclusive, and flexible work culture where your expertise will be valued, and your ideas will help drive real change. Commitment is a powerful word that defines how we do business, how we serve our clients and how we care for one another. We will support your needs by giving you the tools to do your best work and then recognise your achievements. We will set your curiosity free to allow brilliant minds to do their best work. We will invest in new ideas, removing barriers where we can. Finally, we will encourage you to collaborate with thousands of diverse people across our global business. Equality, diversity, and inclusion lies at the heart of our team culture. We operate a flat intellectual hierarchy meaning every voice is heard and has genuine influence. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and experience, and we recognise the value this brings our collective team approach to solving challenging client problems. Inclusion is hugely important to us, and we want to ensure every team member can balance work around their unique personal circumstances. In addition to a competitive salary, we offer a wider variety of benefits to support you, including 25 days paid leave with opportunity to purchase additional leave, matched pension contributions and family‑friendly flexible working. We will advocate for your profession development and provide access to formal education through the GHD Business School and practical application through technical delivery. We actively promote inclusion and equity focussed initiatives, with the example of our STEMAZING partnership, which offers STEM outreach programmes for women. GHD operates a Hybrid Working Standard across the Enterprise, with a minimum of three days per week at a GHD office. There is a preference for this role to be based in GHD’s London or Guildford offices, although GHD does have a number of other offices across the UK. Director Full‑time Strategy/Planning, Science, and Consulting Civil Engineering, Industrial Machinery Manufacturing, and Environmental Services Referrals increase your chances of interviewing at GHD by 2x Get notified about new Principal Consultant jobs in Newcastle Upon Tyne, England, United Kingdom. #J-18808-Ljbffr

Head of Consultancy Services - Energy & Carbon 1-2 Days a month in Newcastle Are you ready to take ownership of a growing consultancy function and shape the future of sustainability services? PT Renewables is a fast‑growing management consultancy delivering sustainability and energy solutions to a global client base. We're supporting their search for an experienced and commercially minded Head of Consultancy Services to lead, develop and scale their consultancy offering. This is a hands‑on senior leadership position, combining strategic oversight with direct client delivery, team leadership and service development. You’ll be the driving force behind the consultancy function – setting direction, building capability and ensuring exceptional outcomes for clients. • Lead and develop the internal consultancy team delivering services – this includes ESOS, SBTi, LCA, EPDs, TCFD, Carbon Footprinting (Scopes 1, 2 & 3) and sustainability training., • Own and implement process improvements across upselling, cross‑selling, service delivery and client communications., • Work closely with Marketing to bring consultancy expertise to life through webinars, case studies, thought leadership, articles and industry insights., • Set, manage and track team targets, P&L, account retention and growth., • Play an active role in the Senior Leadership Team, providing regular updates on performance, opportunities, success stories and priorities., • Foster a strong, positive team culture through regular 1‑to‑1s, coaching and leadership of team leads., • Oversee consultancy project workflows to ensure timely, high‑quality delivery., • Lead client engagement for consultancy services, converting new opportunities and expanding existing accounts. We’re looking for a confident, driven leader with a strong consultancy background and a passion for sustainability. This will suit someone with a strategic thinking mindset, commercial awareness, and enjoys being involved with both clients and delivery. • Proven experience leading consultancy teams and complex client engagements., • Strong commercial acumen with experience managing KPIs, P&L and account growth., • Deep understanding of sustainability frameworks, reporting and regulatory drivers., • The ability to inspire, develop and retain high‑performing teams., • A proactive, improvement‑focused mindset with the confidence to challenge and innovate., • Salary up to £70,000 – flex for the right candidate., • Mostly remote role with 1‑2 days based in the Newcastle office., • Bonus opportunities based on personal, team and business performance., • Development opportunities to Director‑level role, pension, additional holiday and more! If you’re looking for a new role in 2026 and want to help shape the sustainability consultancy within a forward‑thinking consultancy, we’d love to hear from you – apply today. #J-18808-Ljbffr

The Donor Communications Officer sits within the Development team and reports into the Head of Philanthropy and will work closely also with the President and COO, supporting them in their communications with donors. Other roles you may have experience of could include Fundraising, Fundraiser, Fundra

As a Marketing & Communication Manager, you will manage the school's marketing and communications function, shaping how the school is seen, experienced, and chosen by families and employees. Monitor, analyse and report on marketing performance metrics and campaign effectiveness. This role blends dat

Rewards and Benefits on Offer; Immediate start available Competitive basic salary Dayshift Free on-site parking A streamlined, quick interview process MTrecs New Opportunity; MTrec Technical are proudly representing our prestigious manufacturing client, based near Washington by recruiting a permanent Electrical Estimator. You will be joining an industry leading company, with an excellent team-based culture and fantastic long-term career prospects. The Job Youll Do; Prepare detailed and accurate cost estimates for projects, including materials, labour, and other associated costs. Review project specifications and drawings to provide accurate and competitive bids. Work closely with sales and engineering, ensuring the smooth handover of won projects. Evaluate project requirements, scope of work, and technical details to ensure that all estimates are comprehensive and aligned with customer expectations. Monitor project budgets during the tender phase and ensure that all estimates are kept within defined limits. Maintain accurate records of all estimates, tenders, and communications. Provide detailed reports to senior management and stakeholders on project performance and costing accuracy. Keep up to date with market trends, competitor pricing, and new technologies to ensure estimates remain competitive and current. Identify and evaluate risks associated with pricing and project delivery, proposing solutions to mitigate these risks. About You; NVQ Level 3 or above in an electrical discipline (desirable) or equivalent industry experience Excellent analytical and numerical skills. Strong attention to detail with the ability to produce accurate estimates. Proficient in using Microsoft Office Suite (Excel, Word, etc.). Ability to read and interpret technical drawings and specifications. Strong negotiation and communication skills. Ability to work under pressure and meet deadlines. TPBN1_UKTJ

Future Talent Development Coordinator (Programmes & Recruitment) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bellway we recognise that people are the key to our success, and we are working towards becoming a more inclusive employer that values and respects individual differences in the workplace. There is an exciting opportunity to join Bellway, one of the UKs largest house builders. Our Group Head Office, located in Newcastle upon Tyne is looking to recruit a Future Talent Development Coordinator for Programmes & Recruitment to join the Group HR department. The Role As Future Talent Development Coordinator for Programmes & Recruitment, you will play a proactive role in shaping Bellways future talent landscape. You will shape, enhance and coordinate high-impact development programmes for apprentices, graduates and trainees, ensuring every stage of their journey supports Bellways long-term people strategy. Working closely with external training providers, you will help develop and deliver a market-leading early careers offering that develops future talent and builds the capabilities Bellway needs for continued success. The role will also include commercial oversight of training partners and Apprenticeship Levy utilisation, ensuring strong return on investment and programme quality. You will use insight and data to continuously improve outcomes, retention and progression across all future talent pathways. Working closely with the Future Talent Coordinator (Experience & Engagement) and the Recruitment and OD teams, you will act as the end-to-end process owner for future talent recruitment, leading attraction, selection and onboarding strategies to secure high-quality talent pipelines across apprenticeships, graduates and trainees. Principal accountabilities of the role include: Establish, maintain and develop strong working relationships with divisional teams and third-party learning providers to ensure programmes align with long-term workforce needs. Oversee funding planning including Apprenticeship Levy utilisation, forecasting and identifying opportunities to expand provision. Lead and continuously improve the Good Foundations leadership programme, ensuring its content, structure and delivery remain future-focused and high quality. Own annual future talent recruitment, including attraction strategy, employer branding, assessment design and selection methodology. Coordinate enrolment, onboarding and pre-boarding for new graduates, trainees and apprentices, ensuring a seamless experience. Working closely with the Future Talent Coordinator (Experience & Engagement), define and monitor key success metrics, using data and insight to continuously improve programme effectiveness. Proactively manage training providers and partners, including contract oversight, performance management and continuous improvement of delivery quality. Represent Bellway at events across the UK and support activities to build an employer-of-choice brand and widen access to housebuilding careers. Recognise and celebrate cohort achievements through events, awards and communications. Act as Deputy Safeguarding Officer and ensure compliance with relevant procedures. The above list of accountabilities are not exclusive or exhaustive. The post holder will be required to undertake any such duties as may be reasonably expected Experience, Skills and The Role Conditions Experience Demonstrable experience of leading on and evolving early careers or talent programmes in a large and complex multisite organisation. Experience of designing recruitment processes and assessment methodologies. Experience using data to drive improvement and decision-making. Experience managing external partners/suppliers with commercial accountability. Experience managing Apprenticeship Levy funding or working with provider funding agreements. Experience influencing or shaping future talent or skills development activity at a strategic or programme level. Skills and Aptitude Excellent organisation and administrative skills with strong programme and process management capability. Strong interpersonal and communication skills, with the ability to build trust and rapport with young professionals. Ability to deliver at pace while maintaining quality. Strong analytical skills with the ability to interpret data and use insights to inform decisions. Forward-thinking mindset, able to anticipate emerging trends in future talent and workforce development. Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and Outlook) and the ability to adapt to new systems. Committed to equity, diversity and inclusion. The Role and Working Conditions Willing to be flexible in respect to day-to-day duties and hours worked. Office based role, Monday to Friday (flexible working with 1 remote day available) with some national travel requiring overnight stays. Core hours and agile working options available. Applications for part time working will be considered (4 days) In return we can offer you: Competitive salary Competitive annual bonus Contributory pension scheme 25 days holiday, plus bank holidays Access to discounts and benefits portal ShareSave Scheme Cycle to Work Scheme Life assurance Holiday Purchase Scheme Earn and Learn Opportunities We reserve the right to close this vacancy if a large volume of applications are received. TPBN1_UKTJ

The Company Our client is a specialist engineering company. Due growth they are now looking to recruit a Workshop Lead. The Role • Will be working permanent day shift role leading a team assembling and building their specialist products., • To conduct allocated work to established quality standards and to required timetables., • To lead/ direct other staff in conducting this work, ensuring the health and safety of all affected. This includes training., • To establish and maintain a safe and effective working environment, including shop cleanliness and housekeeping., • To ensure that equipment is available and maintained, including calibration of gauges., • To monitor and advise of stock levels of consumables and parts so that these are available to ensure service levels., • To provide required production records (paper and electronic)., • To establish and maintain a communications system which enables staff and management to easily see important performance measures e.g. delivery on time, parts availability and quality problems/ equipment issues., • To lead improvement initiative., • Organising/ motivating/ training staff to complete production tasks., • Spotting and dealing with health, safety and environmental issues; recording and solving these., • Completing production records., • Requesting parts., • Requesting equipment repairs, replacement and calibration., • Completing cell 5S cleaning events; reorganising cell layout to improve effectiveness/, • Arranging inspections. The Person • Time Served Mechanical Fitter or have relevant experience., • Experience of building special purpose machines., • Must have supervisory experience., • Experience in assembly., • Ability to read assembly/technical documentation such as drawings and work instructions., • Adhere to manufacturing Standard Operating Procedures (SOP's). Benefits • Excellent pay rate., • Dayshift role., • Overtime available. JBRP1_UKTJ

Lead AI Transparency Communications: Own customer-facing communications explaining where and how AI is used across our products, what data AI features access, how that data is handled, and whether and under what circumstances customer data is used to train or improve AI models. The Role: We are seek

Lead Presentation DesignerWe are searching for an experienced Lead Presentation DesignerMake an Impact at RSM UK We are looking for a Lead Presentation Designer to join RSM UK’s Integrated Marketing & Communications (IMC) team. In this role, you will sit at the heart of our Creative Studio and act

• Role: British Sign Language (BSL) Interpreters required!, • Start date: July 2026, • Location: Work from home, • Salary: £43.96 per hour, • Bonus: Bonus up to 10% p/a, • Operational hours: 8am - 10pm Monday to Sunday, • Shifts: We are looking for highly flexible interpreters who can cover evening and weekend shifts as required during our operational hours, • Qualifications required:, • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: • Provide effective Video Remote Interpreting, • Support and model the company's mission and values, • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues, • Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping, • Demonstrate the ability to adapt quickly to new and changing technologies, • Multitask between interpreting effectively and utilizing calls, • Participate in company sponsored training for Professional Development, • Exhibit the ability to meet performance expectations with minimal supervision, • Possess the ability to work effectively in a fast paced, dynamic environment, • Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Technical knowledge for interpreting IT/Customer Support calls, • Able to provide accurate interpretation, • Good understanding of Deaf culture, • Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role) ESSENTIAL COMPETENCIES • Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions, • Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions., • Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure., • Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions., • Organisational skills:You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities, • Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check, • Employment/Academic History Check - for a period three years leading up to your application., • We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. #Priority

Senior Account Executive needed for a medical communications agency. Responsibilities include medical affairs and publications.

Trainee Account Manager needed to support senior managers, develop client relationships, and drive sales within the communications tech sector.

Customer Retentions Adviser Location: Gateshead Salary: Basic of £33,340.51 per annum +Bonus (OTE £37,734) Vacancy Type: Full Time LexiaUK Ltd is an expanding market-leading literacy software company, who seek a Customer Retentions Adviser as part of a growing team. Dealing with existing customers, the successful candidate will work to ensure our customer and revenue retentions rates are maximised. Applicants will need to be experienced in a consultative sales approach as well as being customer and quality focussed. You will work towards ensuring a high renewal rate for our software and support contracts to existing customers. Assigned cases will be taken through the renewal pipeline in an approach consistent with the culture and values of the business. You will be responsible for keeping your CRM pipeline updated, ensuring that customer contact details are accurate. Dealing with educational establishments across the UK, you will have excellent verbal and written skills - which are crucial in this role. Excellent ICT skills are also essential. You will adopt current consultative sales procedures and practices and be assigned cases by your line manager. In addition, you will work to ensure databases are regularly cleaned. Full product training is provided. Benefits include : generous bonus scheme, company pension, Perk Box, Health Shield and holiday package of up to 37 days (inc. Bank holidays). Our modern, top floor office provides stunning views of Tyneside and is conveniently located next to local transport links and amenities. Duties / Responsibilities • Take cases through the renewals pipeline as quickly and efficiently as possible, adopting a consultative approach. Make outbound calls to customers who have not responded to our renewal notifications Meet renewal sales target set by your line manager Maintain close, regular contact with assigned accounts both current and lost Ensure databases are cleaned as appropriate Provide telephone advice and support Provide pricing information (quotes), negotiate and close sales Use IT involving a customer relations management system (CRM) to record customer details, communications and process orders. A high degree of accuracy must be employed at all times Provide timely progress reports in such form as shall be required by your line manager * Respond to all e-mail and telephone requests promptly and efficiently, recording them accurately on CRM Essential Abilities • 2 years' experience in either renewals, retention, sales or account management Consultative sales experience Excellent communication skills (verbal and written) Excellent ICT skills Proficient in Microsoft Word, Excel and Outlook Confident to present to clients and company managers Willingness to travel (occasional overnight stays) GCSE (or equivalent) Grade C or above in English and Maths Pass a DBS check * Must be willing to take holiday out of school term time (Please note, our holiday policy means that employees can only take holidays outside of Gateshead term time dates) Desirable Abilities • Microsoft Dynamics knowledge and experience Customer Relationship Management software experience Training experience i.e. sales, product or online Experience in education sales market Own car / clean driving license as on occasion you may be required to work offsite To Apply If you feel you are a suitable candidate and would like to work for LexiaUK, please do not hesitate to apply.

Account Manager – Managed IT Services Newcastle | Hybrid Working £40,000 – £55,000 per annum + Uncapped Commission + Excellent Benefits Our client is a well-established and growing technology solutions provider, delivering Managed IT Services, Cybersecurity, Networking, Cloud and Managed Communications to businesses across the UK. They are now looking for a commercially driven Account Manager to join their team in Newcastle. The Role This is an excellent opportunity for an experienced Account Manager to take ownership of an existing customer base, develop strong long-term relationships and identify opportunities to expand accounts through consultative selling. You will act as a trusted technology partner to your customers, understanding their business challenges and working with internal technical teams to deliver the right IT solutions. Key Responsibilities Manage and develop a portfolio of existing B2B customers Build strong, long-term relationships with key decision makers Identify opportunities for upselling and cross-selling IT solutions and services Develop new opportunities within existing accounts Understand customers' business objectives and recommend appropriate technology solutions Sell across areas including Managed IT Services, Cybersecurity, Networking, Cloud and Communications Work closely with technical and service delivery teams to ensure excellent customer experiences Conduct regular account reviews and identify opportunities for growth Manage the full sales cycle from initial conversation through to close Achieve and exceed revenue and gross profit targetsAbout You We are looking for someone with: Proven experience in B2B Account Management or IT Sales Experience working within an MSP, IT reseller, VAR or technology services environment would be highly advantageous A strong understanding of Managed IT Services and technology solutions A consultative and relationship-led approach to sales Excellent communication and negotiation skills A commercial mindset with a proven track record of achieving targets The confidence to engage with senior business stakeholders A proactive, self-motivated approachWhat's On Offer? £40,000 – £55,000 basic salary Uncapped commission Hybrid working Excellent benefits package Opportunity to work with a growing technology business Career development and progression opportunities The chance to build long-term relationships with a strong customer base Support from experienced technical and service teamsInterested? Contact Kylie (email address removed)

Job Title Estimating Engineer Summary We’re looking for an Estimating Engineer to join a specialist engineering company in Washington, Tyne and Wear. This role is ideal for a detail-focused individual with strong analytical skills and an interest in electrical systems, who wants to play a key part in delivering accurate and cost-effective proposals for major projects. Location and Working Pattern Washington, Tyne & Wear. Full-time, on-site Client Overview Our client designs and manufactures bespoke low voltage (LV) switchgear, including distribution boards, panel boards, transformers, and containerised substations. They deliver high-quality engineering solutions to meet complex client requirements across a range of projects. Responsibilities Prepare accurate and competitive cost estimates for switchgear and related electrical projects, covering all materials, labour, and overheads Review project specifications, drawings, and client requirements to develop robust bids and tenders Collaborate with sales, engineering, and project teams to ensure seamless handovers and alignment with project goals Analyse and evaluate project scope to produce technically comprehensive estimates Maintain accurate records of estimates, tenders, and communications throughout the process Assess potential risks to project delivery and recommend mitigation strategies Support continuous improvement efforts by refining estimating processes and methodologiesMust‑have Requirements HNC/HND in Electrical Engineering or a related discipline Good understanding of electrical systems, switchgear products, and relevant industry standards Proficiency with Microsoft Office Suite (Excel, Word, etc.) Ability to read, interpret, and analyse technical drawings and specifications Strong analytical and numerical skills with exceptional attention to detail Excellent communication and organisational abilities Right to work in the UKNice‑to‑have Skills Previous experience in estimating or engineering roles within the switchgear or electrical sector Knowledge of SME environments Commercial awareness with capability to balance technical and financial prioritiesBenefits Competitive salary and benefits package including private healthcare and health cash plan policy 25 days annual leave plus bank holidays Company pension scheme Professional development and training sponsorship Access to a collaborative, supportive and innovative workplace cultureApply Now If you’re ready to apply your estimating expertise in a growing engineering business and play a pivotal role in successful project delivery, apply today and take the next step in your career. The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future. We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer. You can ensure you stay safe when job searching online by visiting the JobsAware website

Commercial Account Executive - Newcastle - £60,000 - £80,000 Join a highly regarded, purpose-driven brokerage with over 60 years of heritage - and a culture that genuinely sets it apart from the rest of the market. This isn't your typical insurance employer. It's a business with a unique ethos, an outstanding reputation for client service, and a commitment to its people that's reflected in the awards it wins and the careers it builds. If you're an experienced Account Executive looking for a role with real substance behind it, this is worth a conversation. Salary: £60,000 - £80,000 Location: Newcastle Working pattern: Hybrid What you'll be doing Managing and developing an existing portfolio of commercial insurance clients Building strong client relationships through regular reviews and meaningful risk discussions Negotiating with insurers to secure competitive and appropriate cover Identifying and converting new business opportunities Delivering renewals, recommendations and clear client communications Ensuring FCA compliance and maintaining accurate records throughoutWhat they're looking for Solid experience in commercial insurance broking or underwriting Strong working knowledge of relevant commercial insurance products Confident negotiator with insurers and service partners Able to analyse and interpret policy wordings and insurance documentation Organised, detail-oriented and a strong communicatorWhy join them? A business with a genuinely unique ethos - one that goes well beyond the bottom line Recognised as one of the best large companies to work for in the UK Discretionary annual bonus based on individual and company performance Employer pension contribution of 5% - rising to 10% after 5 years Life Assurance up to 4x salary and Group Income Protection up to 65% of salary 25 days holiday plus bank holidays - rising with length of service Fully funded professional qualifications and financial incentives for development A culture built on ambition, kindness and doing things the right wayReady to make a move? Get in touch - even if you're just exploring your options. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services

Caterplus - More Than a Meal, It's a Community At Trevelyan Court within Caterplus , we don't just serve food - we create warm, welcoming spaces where the over-55 community can connect, share, and enjoy great company over delicious meals. Every dish is made with care, fresh ingredients, and a big helping of heart. What you'll be doing... As a Chef Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to Elior UK, our customer and clients. Motivating and managing a team Controlling and managing a budget Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence capable of lone working in a small community cafe Working Pattern: Wednesday, Thursday & Friday | 7.30am-2.30pm | 21 hours per week Salary: £19,708.00 (£18 per hour) Job ID: 6989 What can you bring? Genuine interest in customer service excellence Focused on the front line Proven team leader experience Self-motivated and able to work well unsupervised Previous experience within catering desirable Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you’re surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit Mott MacDonald’s support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach. Overview of the role This is a fantastic opportunity for someone looking to take the next step in their career, with real scope to lead and support a team. You’ll play a key role not just in delivering excellent Desktop Services, but also in guiding, developing and motivating others , and helping to create a positive, high - performing team environment. The Desktop Services Team Lead will play a pivotal role in ensuring that our Desktop Services employees are fully focused on maintaining high level customer service while adhering to Mott MacDonald's policies and procedures. Working closely with IT Operations Centre Management, the Desktop Services Team lead will oversee the day-to-day operation of the 2nd line IT Support Service. Key duties and responsibilities include: • Manage and monitor operational activities covering OLAs, SLTs in line with our KPI’s, • Maintain our high levels of customer service experience whilst liaising with other delivery teams, • Effectively manage communications for high impact incidents and escalate as required, • Develop the skills and knowledge of the Desktop Services Analyst, through quarterly connected conversations and monthly 1:1 meetings, • Support the MI managements process and disaster recovery operations to ensure early resolution and closure by working in coordination with various teams and leads, • Manage quality audits, coordinate induction training, performance improvement plans, • Maintain, contribute and develop the content in the service desk SharePoint site to evolve and deliver improved services to the customer and the business, • Ensure compliance to incident, request management process, timely resolution, closure, working in coordination with various teams and leads, • Manage support staff per shift to deliver effective support, managing & monitoring shift roster, assign short term work schedules for timely completion Candidate specification Essential: • Knowledge of basic software, networking, and hosting concepts, • Working knowledge of active directory, O365, MS Outlook, MS Exchange and Teams, • Demonstrated problem solving skills, • Knowledge of people management, • Knowledge of ITIL Service Management best practices, • High level knowledge of endpoint hardware, networking and hosting concepts, • Exceptional written and verbal communication skills, • Previous experience working in a corporate IT team, • Experience in working in a fast-paced organisation Desirable: • Experience in a team lead role, ideally in service delivery / operations / end point computing support, • Graduate or equivalent qualification ideally in an IT related discipline, • Experience of working for a global organisation, • ITIL V3/V4/V5 foundation certification Personal attributes: • Passionate about technology and learning, • Ability to balance demands and priorities and think clearly under pressure, • Attention to detail and a focus on quality, • Excellent conflict resolution, communication, and collaboration skills, • Logical and analytical approach to solving problems UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us and we will talk to you about how we can support you. We offer some fantastic benefits including: Financial Wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Employee Ownership Our employee ownership model means no external investors, just us, creating a culture of shared success. Our employees have a stake and a voice in our business, giving them a direct connection to our success through our personal and group performance bonuses. As your career grows, so does your stake, recognising your long-term impact and contribution. Your voice matters, with the opportunity to connect directly with senior leadership through formal channels to help shape our future. For our senior roles you will have a direct pathway towards ownership from day one. Health and Wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years’ service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Make a difference within our communities through our social outcomes

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