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Resident Engagement Operations Officer (Building Safety)Temporary Contract | Potential to Move to Permanent£38,000 - £45,000 | 36 Hours per WeekFlexible Working | East London | Occasional Evening & Weekend Requirement Goodman Masson are partnering with an ambitious and growing housing and regeneration organisation to recruit a Resident Engagement Operations Officer (Building Safety). This is a unique opportunity to join a developing Building Safety function and play a visible, resident-facing role in delivering safer homes and stronger communities. We're looking for someone who thrives on building relationships, engaging with residents face-to-face and turning feedback into meaningful action. This role combines resident engagement, project coordination and operational support - ideal for someone who enjoys being both out in the community and driving activity behind the scenes. The Opportunity As Resident Engagement Operations Officer, you'll act as a key link between residents and the Building Safety team - supporting engagement across a diverse portfolio of homes and helping ensure residents feel informed, heard and empowered. You'll spend time meeting residents in their buildings and at events, while also coordinating engagement activity, supporting compliance processes and ensuring important resident information is managed effectively. Key responsibilities will include: • Delivering resident engagement activity focused on building and fire safety awareness, • Building trusted relationships with residents, including supporting vulnerable and harder-to-reach groups, • Organising and attending engagement events, workshops, surveys and community sessions, • Supporting communication and engagement plans across residential buildings, • Helping residents understand evacuation procedures, building risks and safety responsibilities, • Coordinating resident feedback and ensuring insights inform service improvements, • Supporting person-centred fire risk assessment activity and evacuation planning, • Maintaining accurate records and supporting audits and regulatory reporting, • Managing resident enquiries and acting as a central point of contact for the service, • Working collaboratively with operational teams, contractors and stakeholders to support resident outcomesAbout You We'd love to hear from individuals who combine strong people skills with excellent organisation and an interest in housing, resident services or building safety. You'll ideally bring: • Experience working as a Resident Liaison Officer, Resident Engagement Officer or similar resident-facing role, • Experience delivering resident engagement or community outreach initiatives, • Ability to engage confidently with diverse communities and build trust quickly, • Strong administrative and IT skills across Microsoft Office tools, • Experience producing resident communications and engagement materials, • Knowledge or understanding of building safety, fire safety and resident engagement pr

A building services company with over 40 years trading, are currently seeking a service coordinator/Labour Controller to work in their busy office in Hainault. \n\nSalary package: \n\n£35/40k basic salary\n08.00 to 17.30 office based\n28 days holiday\nLaptop & Mobile Phone\nMy Client is currently seeking a Labour controller. The ideal candidate will provide comprehensive administration support to the contracts manager, ensuring customer and office enquiries are dealt with efficiently and effectively.\n\nTo function as the initial contact with our clients, to accept their order for works and enter the order onto our works management system. The Labour controller will provide assistance to the daily workings of our contracts manager and team of engineers covering Planned and reactive Maintenance to a dedicated account and ensuring the Client requirements are met.\n\nJob Specification\n\nTo review reactive tasks received during the working day and raise on our in-house system.\nTaking incoming telephone calls to assist with Client requests and Updates.\nTo review outstanding jobs with reference to specified response times, evaluating the nature and importance of the instructions, ensuring that calls are responded to with reference to both the importance of the works and the contractual response times.\nAssign work to engineers on our in-house system and Client Portals\nWhere necessary allocating specialist sub-contractors, giving response, completion and access details, and other relevant information, to ensure compliance with Client requirements.\nWhen liaising with sub-contractors – it is essential to link in and involve the Contract Manager to ensure the best sub-contractor is procured.\nBooking works in with clients directly and following procedures\nArranging/submitting permits to work at relevant sites RAMS.\nThis includes the engineer timesheets to make sure they are accurate and reflective of the work allocated and the work completed.\nTo record any site-specific information received, and to ensure that any relevant details already held are reviewed and acted upon when allocating jobs. Recording notes on both eh client system (Planon / Concerto) as well as the job logic system.\nOrdering of materials and monitoring until proof of delivery are obtained. Liaison with head office procurement team on all orders and ensuring the correct job number is allocated to all materials ordered.\n \nKnowledge and Experience (Essential) \n\nThe ability to plan and prioritise, resolve issues, and meet targets and deadlines.\nGood written and spoken communication skills.\nA good collaborator with the ability to demonstrate excellent customer care skills.\nGood IT skills excel and including experience with CAFM.\nThe ability to work as part of the team to get works allocated, delivered and to high standards.\nTo be open and honest with all communications within the team, with the client and the various UoP personnel and with sub-contractors involved to deliver services.\nTo prepare, to forward plan and ensure all up to date information is handed over to everyone involved that will assist service delivery

Role: Mayor's Assistant Location: Newham Rate: £26.13 per hour (PAYE) or £34 per hour (Umbrella) Contract: 3 months with likelihood of extension thereafterAbout the Role We are seeking a politically astute, proactive professional to provide high-level support to the Mayor. This is a hands-on, politically focused role, offering a unique opportunity to work at the heart of local government and support high-profile engagement at local, regional and national levels. You'll play a key role in supporting the Mayor across political, communications and stakeholder activity, helping shape messaging, manage priorities and ensure effective delivery of council business. Key Responsibilities Support in managing political aspects of role as Mayor, including providing political advice and briefings on issues Supporting the Mayor in external engagement activity, locally, regionally and nationally, including drafting newsletters, press releases and speeches/identifying speaking opportunities Supporting the Mayor on political representations and handling for key Council business, including Cabinet and Full Council Provide insight, reporting and recommendations to support decision-makingAbout You Proven experience working in a political environment (e.g. political party, MP's office, council political role) Strong understanding of political processes and governance Excellent writing skills, with the ability to draft clear, engaging and politically aware content Experience supporting senior stakeholders, ideally politicians or elected members Degree-level qualification or equivalent experience Confident, proactive and able to work in a fast-paced, high-profile environment Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

£30,000 - £36,000 DOE Billing Administrator Location: Stamford Hill Hours: Fully office-based role Monday - Thursday: 9:30am - 6:00pm Friday: Early finish Box Recruitment Solutions are exclusively recruiting for a growing telecoms business in Stamford Hill. Reporting directly to the Billing Manager, this is an excellent opportunity for a proactive and detail-oriented administrator with strong data handling and customer service skills to join a busy and supportive finance and operations team. The successful candidate will be responsible for carrying out billing administration for both B2B and B2C customers across telecoms services including landline, broadband, leased lines and mobile services. Key Responsibilities Billing & Data Administration Monthly billing administration for B2B and B2C customers Dealing with customer billing queries over the phone and resolving Add and organise data within the billing system Monitor and report billing data using internal systems Reconcile and validate discrepancies across platforms including Zoho, Salesstar, My Accounts and Abillity Import, match and verify data from multiple sources Customer Communications Generate and send end-of-contract letters to customers Handle customer and internal queries via email and telephone professionally Produce and dispatch billing and account-related correspondence Systems & Reporting Work with the Abillity billing platform Produce internal reports and compile team data for review Support the transition from manual to system-led billing processes Team Support Work closely within a collaborative team environment Support colleagues with ad hoc administrative and operational tasks Participate in cross-functional communication across the business For the Billing Admin role you will have: Confident Excel skills including formulas and pivot tables Previous billing administration or data-driven administration experience but will consider an admin background and train you up Live within 5 miles of Stamford Hill (North London) Strong attention to detail and organisational skills Professional and confident telephone manner Exposure to billing and CRM systems such as Abillity, Zoho, Salesstar or similar billing platforms would be advantageous Benefits 28 days holiday Private healthcare Career progression Discretionary yearly bonus KPI bonus scheme Discounted rewards scheme Early finish on Fridays (in winter)

Contract Type: Full Time, Permanent Location: Stratford, University of Huddersfield London Campus Salary: up to £32,000 per annum The Global Talent Associate supports the successful delivery and scaling of employer engagement and student opportunity pipelines by coordinating activity, managing systems and communications, and enabling access to opportunities created through the Careers and Industry team. Working closely with the Global Talent Consultant, the role focuses on operationalising employer relationships and opportunities into high-quality student experiences, ensuring effective promotion, coordination, and engagement across programmes and cohorts. The Global Talent Associate enables efficient delivery at scale by managing digital channels, supporting employer-facing activity, and maintaining structured pipelines aligned to placements, projects, live briefs and networking commitments. ABOUT THE ROLE Opportunity Coordination & Pipeline Delivery • Manage and coordinate opportunity pipelines generated by the Global Talent Consultant and wider team (e.g. live briefs, projects, networking, placements), ensuring timely progression from sourcing to student engagement., • Act as the central coordination point for matching opportunities to appropriate student cohorts and programmes., • Ensure opportunities are clearly communicated, scheduled, and delivered effectively., • Maintain organised workflows to track the status, timelines, and outcomes of all employer-related opportunities. Employer Engagement Support • Support colleagues in preparing for employer engagement activity, including briefings, logistics, and follow-up. Coordinate employer participation in events, projects, and curriculum-linked activity., • Maintain regular operational contact with employer partners to support ongoing activity delivery and ensure a positive experience. Digital Platform & Campaign Delivery • Support design and delivery of brand positioning and employer lead generation campaigns., • Support the promotion and day-to-day operation of key employability platforms (e.g. Student Circus, CareerSet, internal systems), ensuring students can access and apply to opportunities efficiently., • Deliver targeted communications and campaigns to drive engagement with opportunities., • Maintain structured digital pipelines of opportunities and communications aligned to student needs., • Support automation and optimisation of student-industry engagement journeys using Microsoft tools and internal / further third party systems (including Virtual Learning Environment). Networking & Event Coordination • Coordinate delivery of employer-facing events, including networking sessions, guest speakers, and external opportunities., • Support team to promote relevant external networking opportunities in London, guiding student participation where appropriate., • Manage event logistics including scheduling, communications, attendance tracking, and follow-up. Support for Live Briefs & Curriculum Activity • Coordinate logistics for live business briefs and employer-supported projects, ensuring smooth delivery between employers, academics, and students., • Track participation, engagement, and feedback for curriculum-linked industry activity., • Support quality assurance processes by maintaining clear communication and timelines across stakeholders. Placements and Work-Based Opportunity Support • Support the development of exclusive placement and work experience opportunities through professional content for digital communications., • Maintain accurate records of employer engagement activity, opportunities, and student participation within internal systems. Team working • Work closely with Study Group colleagues and key stakeholders on campus to ensure you have an accurate working knowledge of compliance requirements, including visas, safeguarding, attendance monitoring, Health & Safety and risk assessments., • Work collaboratively with academic colleagues to ensure coordinated delivery. ABOUT YOU • Bachelor’s degree or equivalent (business, HR, marketing, or related field desirable)., • Evidence of strong workplace digital skills and communication tools (Microsoft 365, LinkedIn, Canva, Brightspace VLE are preferred – please provide example of using Power Automate or similar if possible)., • Knowledge and Information Management experience, training or qualification advantageous., • Coordination, administration, operations, events, or digital marketing roles., • Working with multiple stakeholders and managing competing priorities., • Supporting delivery of projects, campaigns, or events., • Using digital tools effectively to develop or improve processes. ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. We are a trusted international educator to students and more than 50 university partners globally. We deliver high-quality international education solutions that drive success for our partners and students. We are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. ORGANISATION COMPLIANCE For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy. We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP

Temporary Account Executive (Creative Services) Location: Hybrid Contract: Temporary (rolling weekly contract) Start Date: ASAP – ideally before 25 June 2026 Duration: Estimated 4–12 weeks (until permanent recruitment is completed) Equivalent Salary: £28,000 per annum (pro rata) Hours 9am - 5pm (Mon - Fri - hybrid 2 days per week in office) We are looking for a proactive and organised Account Executive to join our Account Management team on a temporary basis. This is an excellent opportunity for someone early in their career who enjoys working in a fast-paced creative environment and building strong relationships with stakeholders. Reporting to the Account Manager, you will play a key role in coordinating creative projects from initial brief through to final delivery, ensuring work is delivered on time, on brand, and to a high standard. About the Role As Account Executive, you will be responsible for managing a high volume of lower-tier creative projects. While these projects are typically less complex than larger campaigns, they require excellent organisation, strong communication skills, and the ability to manage multiple priorities simultaneously. Key responsibilities include: • Managing the end-to-end creative process from briefing through to final delivery., • Acting as the main liaison between stakeholders, creative teams, and operations colleagues., • Building strong relationships with internal clients and guiding them through studio processes and ways of working., • Monitoring project timelines and ensuring deadlines are met., • Supporting the delivery of a consistent and impactful brand experience across all creative outputs., • Conducting quality checks to ensure creative assets meet brand guidelines and project requirements. About You We're looking for someone who is highly organised, detail-oriented, and confident communicating with a range of stakeholders. You'll ideally have: • Around 1–2 years' experience in account management, client services, project coordination, or a similar role., • Experience working within a creative agency, in-house creative studio, marketing, communications, or operational environment., • Strong stakeholder management and relationship-building skills., • Excellent organisational skills and the ability to manage multiple projects in a fast-paced environment., • High attention to detail and a proactive approach to problem solving., • An understanding of creative production processes, including familiarity with creative file formats and basic print and digital asset requirements., • Experience reviewing work against brand guidelines would be advantageous. Why Join Us? This is a fantastic opportunity to gain hands-on experience within a busy creative services team, working across a diverse range of projects and collaborating with stakeholders across the organisation. We are looking to appoint someone as quickly as possible and would ideally like the successful candidate to start before 25 June to allow for a handover period

Role purpose To provide accurate scheduling, administration and resident/client communication support for general repairs and maintenance works. The Repairs Planner ensures jobs are logged correctly, appointments are booked efficiently, operatives are deployed to the right address on time, and routine updates and close-out documentation are processed in line with client requirements. Key working relationships • Repairs Co-ordinator (daily instructions, priorities, escalations). • DLO operatives and supervisors (diaries, access, attendance, updates). • Subcontractors (booking confirmations and access only; performance managed by the Repairs Co-ordinator). • Client portals (job logging, status updates, evidence uploads). • Commercial/Admin team (POs raised as instructed; paperwork for invoicing packs). Core responsibilities (what you are accountable for) • Receive job instructions via portals/email and log them accurately on internal and client systems (e.g. EWORKS, MS Portal) with correct address, access notes and scope. • Maintain live job statuses: update progress notes, appointment dates and completion information to provide a clear audit trail. • Plan and book visits for inspections/surveys and repairs in line with priorities set by the Repairs Co-ordinator and contractual SLAs. (Service Level Agreement). • Coordinate resident access: confirm appointments, manage no-access situations, rebook promptly and record clear reasons for missed appointments. • Produce and issue daily/weekly operative diaries and ensure operatives have correct job details, contact information and access arrangements. • Request and submit operative competency documents to the client (CSCS, qualifications, asbestos awareness, DBS where required, etc.) prior to attendance and maintain an up-to date expiry tracker. • Collate and upload evidence packs required by the contract: photos (before/during/after), completion notes, certificates and client-specific forms. • Administer snag close-out: issue snag lists received from supervisors/clients, track actions, chase updates and confirm completion on the client system.• Log all complaints/service issues in the complaints register, acknowledge receipt where required and pass to the Repairs Co-ordinator for investigation and resolution. • Provide routine client updates: acknowledge emails, confirm appointments and issue standard progress/completion communications within agreed timeframes. • Prepare weekly performance snapshots for the Repairs Co-ordinator (open jobs, overdue, no-access, complaints logged, evidence outstanding) and highlight risks early. • Keep retrofit documentation up to date (e.g. SWIP warranties, IBGs and any other client required documentation). • Support ad-hoc office tasks when required. • Prepare RAMS Quality and compliance standards • All job records must be accurate, complete and updated in real time (audit ready). • Appointments must comply with client access rules, safeguarding requirements and resident communication standards. • Evidence packs must meet client requirements and be uploaded within agreed timescales to avoid delayed payment. • Sensitive data (resident details) must be handled in line with GDPR and client information governance rules. Key performance indicators (KPIs) • Job logging accuracy and same-day acknowledgement of new instructions. • Appointment booking lead times and diary utilisation (minimised gaps). • No-access rate management (prompt rebook, clear notes and evidence). • Evidence pack completeness and upload timeliness. • Administrative backlog kept to an agreed minimum. Skills and behaviours expected • Strong organisation and time management. • Clear, professional communication with clients and residents (phone/email). • Attention to detail for addresses, scopes and compliance paperwork. • Confidence using portals/spreadsheets and learning client systems quickly. • Calm under pressure; able to adapt diaries when emergencies arise

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