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Job duties and Responsibilities: • Serve as the main point of contact for clients regarding service delivery., • Handle client inquiries, complaints, and feedback professionally and promptly., • Build and maintain strong client relationships to encourage repeat business and, • referrals., • Ensure cleaning services are compliant with health and safety regulations., • Conduct regular client check-ins and service reviews., • Ensure cleaning standards meet or exceed client expectations and agreed service, • levels., • Coordinate with cleaning staffs and operatives to resolve issues., • Carry out site visits to inspect service quality and adherence to specifications., • Liaise with cleaning staff, supervisors, and operations managers to relay client needs., • Support the scheduling of cleaning teams to ensure service coverage., • Provide customer service training to cleaning operatives if necessary., • Investigate service complaints and coordinate effective resolution., • Keep accurate logs of client issues, actions taken, and follow-up steps., • Report significant service issues to senior management., • Prepare and deliver regular customer satisfaction reports., • Track service delivery KPIs and report on performance metrics., • Assist with contract renewals and upselling additional services., • Identify opportunities to expand services for existing clients. Skills, Experience and Qualifications: • Ability to handle complaints, service queries, and client concerns calmly and, • efficiently., • Ensuring service requests are accurately documented and fulfilled to client, • expectations., • Able to respond effectively to changing customer needs and support service, • expansions, • Excellent verbal and written communication skills, • Ability to interact professionally with domestic and corporate clients., • Proven experience in relevant role., • Knowledge of health & safety regulations in retail., • A relevant bachelor’s or Master’s degree or diploma., • Familiarity with customer satisfaction tracking tools and quality assurance processes.

Location: London (in the field) + Stanmore Office Hours: Full-time (40 h/w) Salary: £27,500 p/a (depending on experience) About us: Noor Relief Fund (NRF) is a humanitarian aid charity on a mission to break the cycle of poverty. Our mission of change is currently focused on Iraq, Pakistan, Yemen, East Africa and the UK. Our office in London consists of a busy and energetic team who enjoy our friendly environment. NRF concentrates on orphan sponsorship, water aid, food security, medical help, education and long-term projects. We have several campaigns running throughout the year. Job purpose: In this role, you will be responsible for managing the distribution and collection of Charity Boxes, coordinating the collection of donated items, and supporting fundraising events aimed at raising awareness of the Noor Relief Fund's mission. You will work closely with shopkeepers to encourage them to host our Charity Boxes, and represent Noor Relief Fund at various events by managing our stall and engaging with the community to promote our cause. Additionally, you will be responsible for responding to donor inquiries, building positive relationships with supporters, and maintaining accurate records and reports of all activities, donations, and items received. This is an excellent opportunity to become part of a passionate and dynamic team committed to making a meaningful impact. Strong interpersonal and sales skills are essential, along with a genuine enthusiasm for supporting charitable initiatives. Main Responsibilities: Person Specification: It is essential that the post holder shows a good understanding and sympathy with Islamic values and principles as well as commitment to the Noor Relief Fund vision, mission and core values. · Someone who loves to exceed targets and sales with outreach activities; · UK full driving licence (or equivalent) with access to own vehicle; · Excellent English verbal and written communication skills (flexible, clear, concise) and an ability to promote NRF in the community; Other languages advantageous (Arabic) · Excellent planning and project management skills; · Experienced in prioritising workload meet deadlines; · Positive and creative approach to developing new ideas; · Skilled in using Word, Excel, Outlook, etc…; · Skilled networking abilities to create opportunities that may lead to donations; · Ability to work within a busy environment, with no supervision; · Ability to plan and manage own time and workload; · Ability to maintain confidentiality at all times; · A flexible and strategic mindset; · Willingness to undergo a DBS check. How to apply: Send your CV and a cover letter to apply. Job Types: Full-time, Permanent Pay: £27,500.00 per year Licence/Certification: Drivers Licence and Own Car (required) Work Location: On the road

For students only Join our team as a Universal Credit Recruiter, where you'll have the opportunity to make a meaningful impact by connecting individuals with the resources they need. This role involves managing and coordinating recruitment processes related to our Universal Credit program, ensuring that candidates are well-matched with available opportunities. Our service specialises in acquiring all candidates with the highest entitlement they can receive. Key Responsibilities: • Implement recruitment strategies to identify suitable candidates., • Refer candidates to our recruiting managers, • Vet potential claimant’s eligibility for our service Qualifications: • Strong interpersonal and communication skills., • Ability to work independently, • Good work ethic, • Familiarity with Universal Credit is a plus Benefits: • Opportunity to work in a supportive and dynamic environment., • Professional development and growth opportunities., • Create a steady income stream based on skills rather than time, • Earn passive income, • 10% commission per candidate, • Fully remote work

We are seeking an experienced and passionate Head Chef to lead our culinary team. The successful candidate will be responsible for overseeing all aspects of food preparation, ensuring high standards of quality, safety, and presentation. This role offers an exciting opportunity for a professional with a strong background in kitchen management and culinary excellence to contribute to a dynamic hospitality environment. The Head Chef will play a pivotal role in maintaining the restaurant’s reputation for exceptional cuisine and service. Responsibilities Lead and supervise the kitchen team, fostering a positive and productive working environment Oversee daily food production, ensuring consistency in taste, presentation, and quality standards Develop innovative menus in collaboration with management, keeping current with culinary trends Manage food safety protocols, ensuring compliance with health and safety regulations at all times Monitor inventory levels, order supplies, and manage stock control efficiently Train and mentor staff in food preparation, cooking techniques, and service standards Coordinate with front-of-house staff to ensure seamless service delivery Maintain cleanliness and organisation of the kitchen area according to hygiene standards Assist in the recruitment and performance management of kitchen personnel Qualifications Proven experience supervising a professional kitchen, ideally within a restaurant or hospitality setting Extensive culinary experience with strong skills in food preparation and cooking techniques Demonstrated leadership abilities with effective team management skills Knowledge of food safety regulations and best practices in hygiene standards Experience in menu development and food presentation excellence Strong organisational skills with the ability to manage multiple tasks efficiently Excellent communication skills to collaborate effectively with team members and management Previous experience in hospitality or restaurant environments is highly desirable This role is ideal for a dedicated culinary professional eager to lead a talented team while delivering outstanding dining experiences. Job Type: Full-time

The role involves analysing business operations, identifying strategic and operational improvements, assessing risks, and advising management teams to enhance performance, efficiency, and profitability. The position requires strong analytical, communication, and problem-solving skills to develop solutions that align with organisational goals and regulatory frameworks. Key Responsibilities: • Business Analysis & Strategy Development:, • Analyse organisational structures, business models, and workflows to identify areas for improvement., • Develop business cases, feasibility studies, and process re-engineering plans., • Provide recommendations to optimise performance, reduce costs, and enhance productivity., • Consultancy & Advisory Services:, • Advise senior management on corporate strategy, policy, and operational issues., • Support the implementation of change initiatives, including digital transformation, restructuring, and mergers., • Deliver insights on best practices, governance frameworks, and performance management systems., • Risk Management & Compliance:, • Identify and assess financial, operational, and strategic risks affecting the organisation., • Develop risk mitigation frameworks and contingency strategies., • Ensure compliance with relevant standards, regulations, and corporate policies., • Project Management & Delivery:, • Define project scope, objectives, and deliverables in alignment with business needs., • Coordinate with cross-functional teams to ensure timely project execution., • Monitor and report on project progress and outcomes to stakeholders., • Data Analysis & Reporting:, • Conduct market research and data analysis to support decision-making., • Prepare business performance reports and dashboards., • Present findings and strategic recommendations to management or clients., • Key Skills and Competencies:, • Strong analytical and problem-solving abilities., • Excellent communication, presentation, and interpersonal skills., • Proficiency in data analysis tools and business intelligence software., • Knowledge of risk management principles and frameworks., • Strategic thinking and business acumen., • Project management and change management experience., • Understanding of relevant regulations, governance, and compliance requirements.

Longforte is one of the UK’s leading suppliers of sublimation blanks, DTF and UV DTF printing products, and heat press equipment. We supply thousands of creative businesses, schools, and print shops with everything they need to print and personalise products. We’re looking for a creative, hands-on Content Creator & Product Demonstrator to help us produce engaging, professional video and photo content showcasing our products in action. The Role You’ll be responsible for planning, filming, and editing short-form content that helps our customers learn, get inspired, and make confident buying decisions. This includes: • Working closely with our team to plan monthly content themes (e.g. new launches, seasonal products). About You We’re not just looking for someone who can film — we’re looking for someone who understands printing. You should have: • A good eye for lighting, framing, and presentation., • Strong communication skills — you’ll often be the voice or hands on camera explaining processes clearly., • The ability to work independently, batch filming content and meeting deadlines. Bonus points if you: • Have experience in content marketing, eCommerce, or YouTube/Instagram/TikTok production., • Can script, storyboard, or plan educational content with minimal supervision. Details • On-site at our Watford premises (some flexibility for remote editing), • Competitive pay depending on experience Why Join Longforte? You’ll be working with one of the UK’s largest suppliers in the creative printing space, surrounded by new products, equipment, and a passionate team. Your content will directly reach thousands of customers every week and help shape how the industry learns and engages with sublimation and DTF printing.