Contact centre manager jobs in Birmingham - Page 2Create job alerts

You must have proven " management of managers " and experience in leading call centre teams. Real Personnel are recruiting for an experienced Customer Service Manager to work for one of the UKs leading utility companies.

We are seeking an experienced Contact Centre Project Manager to lead and deliver end-to-end contact centre transformation and operational improvement initiatives. The ideal candidate will have strong experience managing projects involving Genesys contact centre platforms and Nuance solutions, workin

Our Contact Centre Operations (CCO) team is looking for a Communication & Engagement Manager, a pivotal role in shaping how we connect, engage, and inspire our people. As Communication & Engagement Manager, you’ll lead strategies that drive employee satisfaction and retention across CCO and Guest

Contact Centre/ Head of Contact Centre Sales Manager. Job Openings Contact Centre/ Head of Contact Centre Sales Manager. About the job Contact Centre/ Head of Contact Centre Sales Manager.

Our contact centre is at the heart of our customer service operations, and we are looking for an experienced customer‑centric Contact Centre Manager to lead, inspire and develop our team. Lead and inspire the contact centre agents and team leaders to deliver exceptional customer service, meeting o