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LB445 - Electrician Location: Oldham Salary: £34,000 Overview: First Military Recruitment are currently seeking an Electrician on behalf of one of our clients. To carry out the duties as an Electrician in accordance with statutory regulations, Company policies and procedures. To assist the team in producing a quality product meeting the requirements of the contract and in a safe manner. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: Carry out various Electrical tasks to a high standard as instructed by the company. Replacement of Consumer units. Installing final sub-circuit wiring. Fault finding. Replacement of final circuit accessories (sockets light switches etc). Replacement of extractor fans in bathrooms and toilets. Replacement of light fittings in line with manufactures instructions. Testing in line with current edition of wiring regulations (BS.7671). Fault finding and carrying out remedial works in accordance with current regulations. Be competent in completing all relevant and current certification for example (EICR EIC and Minor works). Assist with the adherence to the company quality standards. Compliance with specification. Compliance with materials / workmanship schedules. High quality customer care. Maintain and care for all company tools. 1st time fix to be achieved wherever possible. To use appropriate safety equipment. To wear appropriate clothing / uniform. To ensure areas of work are left clean and tidy at the end of the day. To be responsible for and take due care of the company van in accordance with the company car policy. To be responsible for holding keys for communal entrances, meter cupboards and allow access where appropriate. Liaison with the client, consultants, contract administrator, head office etc. Material co-ordination. Ensure accurate / timely completion of any relevant documentation required on the contract. Any other reasonable management request. Skills and Qualifications: Gold ECS card at Approved Electrician grade - essential. AM2 qualification - essential. 2391 qualification – desirable. Up to date relevant industry related knowledge. Up to date relevant knowledge of health and safety legislation. Excellent organisational skills. Current and valid full & clean UK driving licence. Professional attitude and approach to work. Enthusiastic. Flexible & adaptable. Reliable. Polite and Courteous. Benefits: Pension scheme. 24 days annual leave (+ public holidays). Life cover equivalent to 1.5 times annual salary. 24/7 employee assistance program and access to mental wellbeing app. Employee discount shopping schemes on major brands and retailers. Gym membership discounts. Cycle to work scheme. Broad range of learning opportunities, such as professional qualifications, collective/individual training and personalised support programmes

Job Title: Principal Consultant Service Now Tech Lead Job Type: Contract (Inside IR35) Duration: 6 months Work model: Remote Job Summary: In this role, you will be the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed. Responsibilities You are the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed. Mentor and lead a team of developers. Participate in requirement discovery with clients, design and develop solutions for the ServiceNow platform, ranging from current feature enhancements and bug fixes to full application suite deployment. Carry out agile sprint-defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work. Reviews design and code per sprint to ensure quality. Creation and customization of complex workflows and custom workflow activities. Coordinate with Client, Architects, Business Analysts, and developers to translate business requirements to technical requirements and development tasks. Contribute and review user stories. Build and maintain technical documentation. Monitor health, usage, and overall compliance of ServiceNow and its applications Develop a keen understanding of the products we implement and client business. Provide production support and be able to resolve problems under pressure. Assists in project estimation. Participate in regular Knowledge Transfer sessions with ServiceNow Developers Stay current with new and updated capabilities of the ServiceNow Platform Coordinate upgrades to Production and Sub-Production instances Coordinate sub-production testing, evaluation, and regression remediation Participate in blueprinting workshops and contribute with documentation and effort estimation. Support COE in continuous development of training paths for professional advancement. Contribute to ongoing definition of best development and solution practices. Lead training workshops as mean to spread experiences gained across the practice. Qualifications we seek in you! Minimum Qualifications / Skills Relevant experience ServiceNow Development. Demonstrate prior experience in leading client projects as a technical lead. Certified System Administrator (CSA) plus one mainline Implementor certifications (SPO/CSM / HRSD/ITSM/GRC etc.). Experience on Sourcing and Procurement operation ("SPO"), Service mapping would be preferred. One greenfield implementation of any ServiceNow module. Strong hand-on experience in Java scripting, debugging and deployment using update sets for new applications, enhancements, and version upgrades Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, API's, Service Portal etc... Experience in Integration with 3rd party tools using Rest, SOAP, Scripted and Flow/Integration Hub. Good understanding of ServiceNow Best practices in scripting, integration. Experience in deploying code from Lower instance to Production. Experience in Cloning and Upgrades. Excellent communication Skills for client facing roles. Good management, analytics, problem solving & interpersonal skills Self-motivated, Positive outlook & result oriented Preferred Qualifications/ Skills Knowledge of Azure DevOps/ TFS / Jira / Rally Etc. TPBN1_UKTJ

Join a well-established Housing Association in a fulfilling role that plays a key part in delivering essential services to tenants, on a 69 month contract with consistent and stable work. This Rent Setting & Service Charge Admin position offers the opportunity to support the delivery of accurate rent and service charge calculations, ensuring over 70,000 tenants are well-informed and supported through annual changes. Youll be working as part of a small, collaborative team during a busy and critical period, helping to coordinate processes, manage queries, and ensure a high standard of service delivery. This is a rewarding role for someone who enjoys working with data, problem-solving, and supporting both customers and internal teams. The Rent Setting & Service Charge Admin role is ideal for someone looking to develop their expertise within a specialist area of housing. Wed love to hear from anyone with a background as a Rent Officer, Service Charge Officer, Income Officer, Finance Officer, or Housing Administrator, or experience within housing, finance, or customer service environmentsespecially if youre looking to develop your expertise within rent setting and service charges. This Rent Setting & Service Charge Admin opportunity is perfect for candidates who want to build on existing experience and take the next step in their career. As a Rent Setting & Service Charge Admin, you will be: Managing a high volume of rent and service charge queries via email and phone Coordinating responses to tenant queries and complaints with internal teams Using Excel and Power BI to calculate accurate service charges Supporting with mail merges and tenant communications Providing guidance and support to managers and colleagues Id love to speak to anyone who has: Experience working with rents and service charges within social housing Strong Excel skills, including functions such as XLOOKUP Experience handling customer queries both in writing and over the phone Strong attention to detail and the ability to manage a high-volume workload Confidence using a range of IT systems, including Microsoft Office Key requirements for this Rent Setting & Service Charge Admin role: Working knowledge of legislation relating to rents and service charges Strong data handling and analytical skills Excellent communication and stakeholder engagement skills The Rent Setting & Service Charge Admin role is offering the following benefits: Hybrid working (minimum 3 days in the office, 2 days from home) A 69 month contract with consistent, stable work A meaningful role where your work directly impacts tenants A supportive, collaborative team environment Travel & Location: This Rent Setting & Service Charge Admin role is based in Birmingham, with a hybrid working model. The city is well connected, with major road networks including the M6, M5, and A38, making commuting straightforward. Birmingham also benefits from excellent public transport links, including trains, buses, and tram services, providing easy access across the city and surrounding areas. If this Rent Setting & Service Charge Admin role sounds like your next opportunity, please apply now or contact Ryan Stewart on 0121 798 3287 or email . TPBN1_UKTJ

Are you an experienced receptionist or administrative professional looking for an exciting new opportunity? Our client, an engineering company based in Oldham, North West, is seeking a proactive and organised Office Administrator to join their team for a 12-month fixed-term contract, covering maternity leave. This role offers a fantastic chance to be part of a busy, professional environment, supporting a friendly and forward-thinking company. You'll be working closely with the HR and Finance Manager, ensuring that daily administrative functions run smoothly and efficiently. THE JOB Assist with the management of office facilities and grounds to ensure a well-maintained working environment Help the Finance Manager with administration of the IT mailbox, ensuring correspondence is handled promptly Coordinate staff appraisals, reviews, and vocational training sessions Manage staff holiday requests and oversee administrative timesheets reconciliation Order and manage office supplies to support smooth daily operations Book travel arrangements, hotels, seminars, and organise corporate events as needed Cover reception duties, greeting visitors, answering calls, and managing correspondence Support the team with various ad hoc administrative tasks as directed by the Line Manager THE PERSON Previous experience in an office support or administration environment Strong IT skills with proficiency in Microsoft Office applications (Excel, Word, Planner, Outlook) GCSE English and Mathematics grade C or above; A Levels and further administration qualifications are desirable. Excellent verbal and written communication skills with a friendly and professional demeanour Outstanding people skills, able to interact effectively with colleagues and visitors alike Flexible, eager to learn, and capable of adopting a positive attitude in a busy environment Exceptional discretion, maintaining high levels of confidentiality at all times Calm, level-headed approach with the ability to prioritise tasks independently Self-motivated, with a knack for motivating others and fostering a positive team culture THE BENEFITS A great working environment that encourages collaboration and professional development Onsite secure parking 20 days holiday + the bank holidays (increases with length of service to 25) Company pension Employee Assistance Programme Life Insurance Scheme Annual bonus Free on-site gym Private medical insurance after 3 years’ service If you are highly organised, proactive, and ready to take on this exciting new role, we would love to hear from you. • Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship

Construction Administrator Oldham Up to £29,000 depending on experience Hybrid working after probation 9am - 5pm Our client, a leading organisation in the construction sector, is looking for a dynamic Construction Administrator to join their team in Oldham! This is an exciting opportunity to provide vital procurement and administrative support that ensures projects are delivered efficiently, accurately, and punctually. What You'll Be Doing: As a Construction administrator, you will play a key role in supporting the Contract Managers and Project Managers across various projects. Your responsibilities will include: Managing Communication: Handle incoming telephone calls professionally and courteously. Facilities Administration: Oversee the company's facilities and maintain smooth operations. Equipment Management: Facilitate hires and off-hires of plant and equipment, ensuring optimal usage. Supplier Liaison: Work with hire companies and suppliers to ensure compliance with cost contracts, while negotiating better terms. Fleet Management: Keep track of fleet details and coordinate necessary repairs. HSEQ: Maintaining the highest standards of health, safety, environment, and quality (HSEQ) across all projectsEssential Skills: Strong administrative and organisational skills. Ability to manage multiple tasks efficiently and effectively. Prioritisation skills and confidence working in a fast-paced and ever changing environment Excellent communication skills, both verbal and written. Previous experience in construction or a similar industry Familiarity with procurement processes and purchase ledger is a plus!How to Apply: Send your CV to (url removed) or call (phone number removed) for more information Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Our OEM Client based in Gaydon, is searching for a Finance Administrator to join their team, Inside IR35. This is a contract position with a proposed end date of 31st March 2027. Umbrella Pay Rate: £27.03 per hour. The Opportunity: This role supports the Factory Manager and Vehicle Platform Tech Centre, by managing ED&T and the day-to-day operations. The role will be required to know both sides of the Overheads & ED&T but will specialise in a day-to-day specific area of ED&T (Engineering Design & Test). With Engineering wide exposure, this role will provide an excellent customer experience to internal and/or external customers at all levels of the business. The team will ensure deadlines and objectives are met, and budget is spent in a controlled manner whilst ensuring the department meets its objectives. You'll be responsible for coordinating and manage ED&T processes across the Vehicle Platform Engineering function. Collaborating with Vehicle Platform teams to gather required data, raise purchase orders, track expenditure, and provide accurate cost status reporting. Deliver process coaching and ensure strong governance, supporting teams to raise orders promptly and in line with requirements. Act as the first point of contact for resolving process issues and ensuring alignment between Engineering and Finance functions. Support meetings by preparing materials, capturing actions, providing feedback, and ensuring all systems and documentation remain up to date Always ready to offer guidance and direction to our engineers and senior leadership team. The role will cover business administration tasks within : ED&T analysis; Accruals and Shopping Carts End to End Process (SAP); Supporting the business planner for weekly financial meetings. Skills Required: Strong written and verbal communication skills, with the ability to work effectively as part of a diverse team; excellent interpersonal skills are essential. Self-motivated and able to work to a high standard with minimal supervision. Proven ability to prioritise workload, managing multiple tasks simultaneously while maintaining strong attention to detail under tight deadlines. Customer facing experience, with the capability to support multiple stakeholders and balance competing demands. Confident user of Microsoft Office applications, particularly Excel and PowerPoint. TPBN1_UKTJ

The Company An excellent opportunity has become available for a high calibre candidate who is keen to develop a career working as a Software Developer (ERP/Business Systems) for a successful group of textile trading companies. They are looking to recruit a candidate with strong development and computing skills to work alongside the senior management team. The role will be based in Manchester with excellent benefits and career opportunities. The Role: Customise, configure and maintain our ERP system to meet business needs. Provide technical support, troubleshooting, and training to end-users. Designing, develop and maintain custom ERP solutions, integrations and extensions. Automating business processes and reducing manual effort through well-designed technical solutions Working closely with departments to translate business requirements into practical and scalable technical designs Ensure data integrity, security, and efficiency within the ERP system. Create and maintain system documentation, workflows, and training materials. Stay updated with developments of our ERP system and implement best practices. Skills Required: Proven experience as an administrator and/or developer of an ERP system A bachelor’s degree in computer science, Information Technology, or a related field Development experience in C#, Java or similar object-oriented languages Experience with SQL and database management, including writing queries and understanding database design. Proficient in creating reports and navigating data. Strong understanding of business processes and ERP systems integration Excellent problem-solving skills and attention to detail Strong communication skills and the ability to collaborate across departments. Desirable Skills: Working knowledge of Intact iQ would be advantageous. Front-end experience, including CSS and web UI development, to support user facing features. Exposure to Microsoft Azure, including Azure Functions, Logic Apps and/or AI services. Interest in applying AI or intelligent automation to business processes. Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily

Title: Sales Distributions Administrator - 6 Month Temporary Contract Location: Manchester M11 Salary: £25,500 Our client is a well-established international leader, employing over 1,400 people worldwide and operating across eight manufacturing facilities on four continents. They are known for bringing together some of the most innovative and creative minds in the industry, all working towards a shared goal of engineering a more sustainable future. This is an opportunity to join a business that truly invests in its people. You’ll be part of a collaborative and dynamic environment where innovation is encouraged, challenges are embraced, and personal development is supported. The organisation is committed to delivering solutions that improve energy efficiency and reduce environmental impact, playing a key role in lowering global carbon footprints. The Role In this position, you will play a key role in supporting the technology sales function, ensuring the smooth running of administrative, operational, and data-driven processes. Responsibilities . Process new orders, upgrades, renewals, and subscription changes within the CRM/ERP system. Maintain accurate customer and product data, including licensing, serial numbers, contract terms, and renewal dates. . Support the onboarding of new customers by coordinating with technical, support, and provisioning teams. . Handle office administration tasks to support the Office and Facilities Managers. . Strong understanding of ERP software and general digital workflows. . High level of accuracy and attention to detail, especially in data entry and document management. . Excellent communication skills when working with customers, sales teams, technical departments Key Performance Indicators (KPIs) Accuracy of order processing and contract documentation. CRM/ERP data integrity and timely maintenance of sales records. Quality and speed of customer communication. Effectiveness of internal coordination with technical and sales teams. Contribution to improved data quality and workflow efficiency. To thrive in this role, you should bring: . Proven experience in an administrative, operational, or sales support role. . Familiarity with digital sales processes, ERP systems, and customer communications . Experience in working in a Manufacturing Industry . Ability to work efficiently in a fast-paced, technology-driven environment. . Ability to work efficiently in a fast-paced, technology-driven environment. . Strong proficiency in Microsoft Office. . Experience with subscription management systems, cloud licensing platforms, or ERP tools and CRM tools . Strong passion for sustainability and environmental responsibility . Excellent communication and presentation skills . Ability to influence and build relationships with stakeholders at all levels . Strong organisational and time management skills, with the ability to deliver against deadlines . Analytical and problem-solving mindset . Ability to work both independently and collaboratively within cross-functional teams . Customer-focused, with the ability to build and strengthen relationships . Adaptable and capable of managing multiple priorities in a structured environment #INDASH25

Administrator - SAP Experience hugely beneficial - £30k - £32k & 25 day holiday, bonus, healthcare, pension - 12 month contract – HUGE potential to go permanent Overview: Fancy joining a worldwide manufacturing business who are world leaders in their particular field? With so much going on, it will keep your admin fun and keep adding a fair few extra skills too you… On that basis, we’re looking for an Administrator with (ideally) SAP experience. You’ll play a key role in keeping things running smoothly behind the scenes, supporting production, processing data, and making sure everything stays accurate and up to date. This will be a 12 month Fixed Term Contract to start, but huge opportunity to go permanent – as weird, we are a world wide company and always looking to build our teams. The role: Supporting day-to-day admin across the site Using SAP to manage orders, invoices, and data Updating records and running basic reports Working closely with production, logistics, and finance teams It’s all about you: Ideally, a good working knowledge of SAP Strong attention to detail and organisation skills Confident using Microsoft Office What next? Sound like an opportunity that appeals? Simply hit apply and we can run through in more detail. Look forward to hearing your story… V7 Recruitment is an equal opportunities employer and does not discriminate on the grounds of age, disability, gender, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All applications will be considered solely on merit and suitability for the role. Please note that by applying for this position you are giving consent for V7 Recruitment to process and store your personal data in line with our Privacy Policy. We may contact you about this and other suitable opportunities. You can request your data to be removed at any time by contacting us

Job Title: School Receptionist/Administrator Area: Oldham, Greater Manchester Start Date: Monday 20th April 2026 Contract Type: Full-time, Permanent Salary: Competitive Working Hours: Monday to Friday, 8:30am - 3:30pm Closing date: Friday 3rd April 2026 About the organisation: This is a fantastic opportunity to join a welcoming and supportive Multi-Academy Trust that places people at the heart of everything they do. You will be the first point of contact for visitors, staff, and external agencies, helping to maintain a warm, efficient, and well‑run front‑of‑house environment. The team is collaborative, caring, and committed to providing a positive experience for everyone who walks through the door. About the role: Provide a professional and welcoming reception service to all visitors, staff, and callers Manage incoming calls, emails, post and general enquiries efficiently Maintain accurate visitor logs and carry out safeguarding and security procedures Support administrative tasks including filing, data entry, and preparing documents Work closely with office managers and wider administrative teams to ensure smooth daily operations What We're Looking For: Previous experience in a receptionist or front‑of‑house role (school/education experience desirable but not essential) Excellent communication and customer service skills Strong organisational abilities and attention to detail A calm, friendly, and proactive approach to handling a busy reception environment Competent with Microsoft Office and general administrative systems Experience using, SIMS, CPOMS, Inventry hugely beneficialTo be eligible you must: Hold Right to Work in the UK Hold an enhanced child barred list DBS certificate registered with the online update service OR be willing to process a new application Provide two professional, relevant referencesIf you would like to be considered for this role, please apply with a copy of your up‑to‑date CV. Only shortlisted candidates will be contacted. Prospero Teaching is acting as an employment business/education recruitment agency in relation to this vacancy. The successful candidate will be required to register and complete all safeguarding/vetting checks with Prospero Teaching to fill this vacancy. Any adult working with children and vulnerable young people is responsible for safeguarding and protecting the welfare of the children and young people. IND-SEN IND-ADMIN

On behalf of our client, we are seeking to recruit an Office Manager on an initial 12-month contract. As the Office Manager, you will be reporting to senior management and ensuring the smooth day-to-day running of the office, acting as a central point of coordination across facilities, operations, and employee support. Role: Office Manager Pay: £20 - £24 per hour Via PAYE Location: Manchester Contract: Monday - Friday 20 Hours per week, 12 Months contract IR35 Status: Inside Security Clearance: BPSS Responsibilities Overseeing the day-to-day running and employee access to the office Managing suppliers, cleaning services, facilities, and maintenance Supporting HR processes and IT such as onboarding, laptop issuance and staff coordination and events Maintaining health & safety, compliance, and office documentation Coordinating meetings, events, and internal communications Managing office budgets, purchasing, and resource planning Acting as the key point of contact for staff and visitors Manage the kitchen inventory and restocking Oversee stock of general consumables in the UK office and replenish when needed Support employees as needed with questions and set up for Vitality, Medi-cash, Scottish Widows needs as requested Coordinate the organization and logistics of the move to a new office premises Partner with VP, Finance and Accounting and Manager, HR Operations for accounting and benefit inquiries Essential Skills: 3- 5 years experince in an Office Manager, Facilities, Senior Administrator, or similar role Strong organizational and problem-solving skills Confident communicator who enjoys supporting teams Ability to work independently and handle a variety of tasks Good working knowledge of Microsoft Office / Office 365 If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. "Follow @LineUpAviation on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the #LineUpAviation tag at anytime! Thank you for your follow

Office Administrator Or client is a well established and fast growing multi trade property specialist based in Manchester, delivering high end renovation and installation projects including plumbing, heating, electrics and full bathroom installations. We are seeking an exceptional Customer Service Advisor to join our team, someone who thrives in a busy environment and takes real pride in delivering excellent customer experiences. You will be the central point of contact for our customers and business clients, taking ownership of customer enquiries and helping keep our daily operations running smoothly. The immediate focus of this role is delivering excellent customer service. However this is not a static position. As you grow into the role, responsibilities will expand, with scope to contribute ideas, improve systems and help shape how customer service evolves within the business. Key Responsibilities • Customer Service: Act as the first point of contact for incoming customer enquiries by phone, providing clear information, answering queries confidently, and ensuring every interaction is professional, responsive and well managed., • Lead Management: Monitor and respond promptly to new enquiries received via email, Checkatrade, and social media platforms, ensuring all leads are followed up quickly and converted into scheduled appointments where appropriate., • Scheduling & Coordination: Manage engineers’ calendars by booking jobs, coordinating appointments with customers, and organising daily schedules to maximise efficiency. Communicate clearly with both customers and engineers regarding timings, changes, and job updates., • Customer Journey Coordination: Support customers from initial enquiry through to job completion by maintaining communication, confirming appointments, and ensuring a smooth and organised experience throughout the process., • Administration & Records: Maintain accurate customer records, update internal systems, assist with quotes and invoices, and ensure all job information is logged correctly., • Invoice Chasing & Payments: Follow up professionally on outstanding invoices and assist with processing deposits and customer payments., • Process Improvement & Initiative: Once confident in core responsibilities, identify opportunities to improve systems, streamline customer management, and support business growth through practical ideas and initiative. Essential Qualifications and Experience • Proven experience in a fast-paced customer service or administrative role, • Comfortable handling a high volume of calls and enquiries, • Strong communication skills with the ability to build rapport quickly with a wide range of customers Excellent organisational and multitasking ability, • Confident using digital systems and office software, • A proactive, problem-solving mindset and ability to remain calm under pressure Someone energised by responsibility and interested in growing with a business Why Join? You will be joining a dynamic and customer focused team, working alongside our Managing Director, with our Office Manager as your main point of contact and support. We are a small but rapidly growing company offering swift career progression. This is a real opportunity for someone capable and motivated to take ownership of customer service and help expand the role as the business grows. We are committed to recognising hard work through regular pay reviews, bonuses, and increased responsibility for those who contribute beyond the core expectations of the role. This is not a quiet or passive office position. We work hard, move quickly, and hold high standards, and we reward the people who help drive the business forward. Job Details Job Types: Full-time, Part-time, Temp to perm Pay: From £12.00 per hour Expected hours: 20 – 35 per week Application Questions We receive a high number of applications, so authentic and concise responses to the screening questions below will help us shortlist candidates. 1. What about this role made you apply? 2. Briefly share what you enjoy most about administrative, customer-focused work., 2. We’re a growing, hands-on business where ideas are welcomed and roles naturally evolve as the company grows. Does that kind of environment suit you?, 3. Do you live in Greater Manchester, and are you able to work regularly in person at our central Stockport office? Experience Customer service or Administrative: 1 year (required) Administration: 1 year (required) Work Location: Hybrid remote in Greater Manchester

IT Support Analyst Manchester (On site) £(Apply online only) per day (Inside IR35) An IT Support Analyst is required for our client who are based in Manchester. The successful candidate will join the IT Operations team and will be responsible for ensuring the smooth operation of IT systems, providing high-quality support to end users, and contributing to ongoing IT initiatives. This role requires hands-on troubleshooting, excellent customer service, and the ability to work effectively in a fast-paced environment. Technical Skills Proficiency with Microsoft Windows 10/11, including troubleshooting, patching, and deployment. Hands-on experience with Active Directory, Office 365, and both on-premises and cloud environments. Familiarity with Microsoft Office suite and other client-side applications. Understanding of IT infrastructure, networking, and telecommunication fundamentals.Key Accountabilities End-User Support Respond to Service Requests via ticketing system and escalations and provide walk-up and deskside support. Troubleshoot and resolve day-to-day tickets effectively and efficiently. Promptly escalate and redirect issues beyond purview or expertise to next level.Device & Equipment Management Responsible for installation, deployment, troubleshooting, management and support of desktops, laptops, tablets, mobile devices, software, peripherals, telephony, and various equipment in the environment. Responsible for onboarding new hire computer & telephone assignments and desk configuration. Responsible for management and maintenance of asset inventory on an ongoing basis.Documentation & Knowledge Management Responsible for creation and maintenance of IT operational documents: instructions, guidelines, reference sheets, etc.Project & Initiative Support Responsible for minor IT initiatives/projects and participate in major IT initiatives/projects. Participate, engage and contribute in scheduled IT meetings.Vendor & External Liaison Liaise with hardware and software vendors (or suppliers) for contract support or warranty repairs.Education and Experience Bachelor's degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/or IT Operations environment.Soft Skills Strong verbal and written communication skills. Excellent interpersonal and customer service abilities. Creative problem solver with strong analytical and conflict-resolution skills. Ability to prioritise tasks, manage time effectively, and work well under pressure

Job Title: Senior Principal Consultant Solution Architect - Service Now Job Type: Contract (Inside IR35) Duration: 6 months Work model: Remote Job Summary: In this role, you will provide technical leadership to the team & work closely with client enterprise architecture team and client ServiceNow Teams Responsibilities Provides technical leadership to the team Creates and maintains a detailed view of the existing architecture Designs and collaboration with Business Process Analysts and Developers in the creation of a High-Level Solution Design Document. Defines and communicates, at an architectural and design level, technical solutions aligned with business problems and systems architecture. Ensures technical governance process and policies are being adhered to. Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions. Creates and maintains a detailed view of integrations Creates and maintains a Technical Implementation Roadmap. Resolves technical escalations, including responding to defects Participates in process workshops Works closely with client enterprise architecture team and client ServiceNow Teams Periodically Reviews Configuration to ensure Platform health Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow Health Scan Reviews design and code per sprint to ensure quality Provides hands on assistance with the detailed design and implementation approach of selected projects. Ensures design is within the boundaries of Licensed modules else communicates changes in license to the client. Maintains expert knowledge of the ServiceNow platform, products, capabilities, and ecosystem. Assists in migrating configuration across instances Support COE in continuous development of training paths for professional advancement. Contribute to ongoing definition of best development and solution practices. Lead training workshops as means to spread experiences gained across the practice. Qualifications we seek in you! Minimum Qualifications / Skills Certified System Administrator (CSA) with two mainline certifications, such as customer service management (CSM). Experience on other modules like human resources service delivery (HRSD), IT service management (ITSM), governance, risk, and compliance (GRC), or IT operations management (ITOM) would be added advantage. Experience in greenfield implementation of two ServiceNow modules, with a strong understanding of their features. Proven ability to develop ServiceNow solutions that meet business requirements while adhering to ServiceNow best practices and standards. Demonstrated experience in providing technical guidance and leadership to development teams, overseeing the implementation of ServiceNow modules to ensure quality delivery. Extensive experience collaborating closely with customer stakeholders, client ServiceNow architects, and enterprise architects. Experienced in enabling new features as ServiceNow introduces them. Continuously upskill knowledge on ServiceNow features released with each update and patch. Ensure designs align with business requirements, maintainability, performance, and overall instance health. Familiar with ServiceNow features and experienced in preparing customer proofs of concept (POCs) and demos. Excellent communication skills for client-facing roles. Preferred Qualifications/ Skills B.Tech / MCA / M.Tech / BSc (Computer) / B.E. ServiceNow Certified System Administrator (CSA) Experience on ServiceNow CSM would be preferred Why join Genpact? Lead AI-first transformation Build and scale AI solutions that redefine industries Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career -Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. TPBN1_UKTJ