Customer assistant jobs in London - Page 9Create job alerts

Senior supervisor - Award Winning Pub, Bar and Restaurant Group Urban Pubs and bars are currently recruiting for a talented and highly skilled Assistant Manager with personality & charisma for our amazing bar Fleets in the city. Looking for someone that is passionate about food and drinks as well as having a good time. Role • As supervisor you will support the General Manager in all aspects of running the venue as if it were your own business. • Be business savvy and demonstrate great commercial acumen. • Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. • You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What We Looking For • "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own • Be cool, calm and collected, manage pressure with ease, nothing can phase you • You’re not precious. We leave our egos at the door and help get sh*t done • Must have minimum 2 years’ experience as a manager depending on the property being looked at • Solid communication and organisational skills, be approachable • Superb customer & floor service skills • Strong all-round business knowledge from financials to customer satisfaction • An entrepreneurial flare • Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun • Personal License holder beneficial What's In It For Me • A competitive salary & bonus scheme • Training and development • Career progression and promotion opportunities with regular new openings around the corner • Get out and about, you automatically get discounts across all our pubs, bars and restaurants • The opportunity to make strategic decisions within your business – take ownership and Be Fearless • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere • 28 days holiday • Goes without saying, but we’ll feed you during your shift • Employee Assistance Programme (EAP) • Good people know good people - an awesome referral scheme • Access your Wages anytime through Wagestream • Birthdays are for celebrating, so have the day off on us • Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around

Assistant Manager Wanted for Family-Run Argentine Grill – Malevo Tower Bridge Are you passionate about exceptional customer service and have experience in the restaurant industry? Malevo Tower Bridge, a family-run Argentine Grill known for authentic Argentine cuisine, is seeking a dedicated Assistant Manager to join our team! What We Offer: • Full-time position (42 hours/week) with a salary of £32,000 per year • Two days off per week, 28 days of paid holiday annually • Discounts at all restaurants within our group • Pension plan and opportunities for career advancement Requirements: • Prior experience as an Assistant Manager in a similar setting • Strong command of English and excellent communication skills • Disponibility for Immediate start If you’re ready to take the next step in your career with a supportive team and a focus on growth, please apply today!

FOH Team Member | 9am-2pm | Monday - Friday The Salad Project: £11.55 per hour We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally as committed to finding and nurturing our staff and so we are on the hunt for front of house team members, hungry for exciting kitchen experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | FOH Team Member | 9am-2pm | Monday - Friday 25 hours per week | Monday - Thursday Be a “Sp” champion who is the face of the brand on a day to day basis Assist customers with their orders and answer any questions Package Click & Collect and Delivery orders Making sure the napkins, glasses and cutlery is topped up and continuous maintaining of hygiene standards Expectations | Efficiency, Communication, Energy Strong proficiency in communication, with both our customers and internal teams Friendly and approachable with fantastic customer service skills Ability to work as a team and build interpersonal relationships Ability to work in a fast paced environment Positive energy and dedication to the team, we all have to have each other's back Strong ability to maintain a clean and hygienic environment Ensure service levels are maintained to the standards we expect and corners aren't cut Up for a laugh, but know when it’s time to knuckle down Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year Ideally, you will have some experience working in a customer facing role within the hospitality industry A big smile and warm tone of voice ** Compensation | £11.55 per hour** 30 days holiday package (including bank holidays) £100 ‘Refer a Friend’ scheme 50% all items in store Team social events Opportunities for career progression as the business grows

We are looking for a passionate and dedicated Italian Deli Grocery attendant to join our team. In this role, you will assist customers, prepare deli products, and ensure the store is clean, well-stocked, and organized. This position is ideal for someone who appreciates Italian cuisine and enjoys working in a customer-oriented environment. Italian/Spanish speaker Previous experience in a deli, grocery, or food service setting is preferred but not required. Friendly, approachable, and committed to providing a high level of customer service. Competitive hourly wage Employee discounts on products Flexible scheduling Opportunities for growth within the store

A Neighbourhood Italian restaurant in Marylebone, it is on the lookout for the best in hospitality to enjoy our team. We have an opportunity for a confident and out outgoing restaurant waiter waitress, passionate about customer service, our service be responsibility to take order and assisting with the promotion and development of the business. Starting with a warm and friendly welcome, Our waiter, Waitress and guest ensured have a fantastic dining experience. ** Responsibilities:** •Welcome everyone with a smile and make them. • Deliver excellent levels of customer service ensuring all the guest enjoy unique and memorable experience. • Strive to make every customer a repeat customer by remembering names and personalising their experience. • Accurately process food and drinks order through the till system. • Complete set up, handover and close it down duty to a high standard. ** Requirements:** Our restaurant server will: • Be passionate about customer service. • Be immaculate presented. • Be strong team players. • Need to have the right to work in UK. ** Company benefits:** • 30% in discount in our restaurants. • Free meal on duty, drinks after work. • Pension scheme. • monthly price for the employer of the month.

Location: Fulham, West London Employment Type: Full-Time / Part-Time About Us: Join our dynamic team at Naana, where we prioritize exceptional guest experiences and well-being. We are seeking a motivated Beauty Assistant who is passionate about wellness and customer service. With comprehensive training provided, this is an excellent opportunity to grow your career in a supportive and rewarding environment. Key Responsibilities: •  Provide a range of high-quality therapies to clients   •  Create a warm and welcoming atmosphere for all guests   •  Coordinate guest experiences from booking to treatment, ensuring satisfaction   •  Maintain a clean, organized, and relaxing environment   •  Assist in product promotions and guest service inquiries   •  Collaborate with team members to enhance the overall guest experience What We Offer: •  Full training provided, no previous experience required   •  Competitive salary with commission opportunities   •  Free uniform and product samples   •  Paid day off on your birthday   •  Flexible rota to support work-life balance   •  Many additional benefits and perks   •  Opportunity for career growth and development Requirements: •  Strong communication and interpersonal skills   •  Passion for health and wellness   •  Enthusiastic about delivering excellent guest service   •  Flexible to work shifts, including weekends   •  A trial shift is required as part of the application process Apply Today: If you’re passionate about helping others and want to be part of a positive and energetic team, we’d love to hear from you! Full-time and part-time positions are available.

WE GIVE A FORK!!! Do you? Do you get a kick when you prep and cook fresh food in a busy kitchen? Then keep reading... Farmer J is looking for keen food lovers to join our kitchens - who are friendly, willing to learn, hardworking, positive and bring a good sense of humour to a friendly professional kitchen team. We are looking for a full-time kitchen team members, who are happy to get involved with prep and cooking in different kitchen sections as part of our fast-growing team. Starting salary is £ 13.10 (inc. £1 bonus). What We Offer: -Most delicious free food on a shift think: Mac and cheese, shakshuka, harrisa chicken and much more! -Healthcare cash plan -Unlimited coffee by Origin Roasters -50% discount across all our restaurants when off duty -Discount on our Pantry selection like a tahini chocolate spread -You will never work on your Birthday and be paid for it -Annual team parties -Opportunity to grow in the company -Strong Training Programmes -Green Commute – Cycle Scheme -Employee Assistance program supporting mental health and well being -Farmer of the Quarter Awards and more Our food is a selection of healthy Middle Eastern and Mediterranean style dishes that roll with the seasons, and we source our food locally wherever we can. Our steaks our from sustainable grass fed cattle (we use the same butcher as the Queen) and our chicken is Red Tractor Farmer J is a growing company who believes in great food and good people. We focus on two things at Farmer J, customers, and our teams! Without them we wouldn't be here! If you want to be part of a fun, multicultural and energetic kitchen team, apply ASAP

We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you we would love you to join our team. Benefits include: - Christmas and Boxing Day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme The ideal candidate will: - Have good attention to detail - Be comfortable working in a fast-paced environment - Enthusiastic - Hard working - Friendly - Want to always provide exceptional hospitality - Taking responsibility - Excellent presentation skills - Eager to learn - Always ensuring guests are at the heart of what we do Main responsibilities for the BarBack: - A barback is responsible for assisting bartenders by ensuring they have everything they need to serve customers efficiently. - Restocking glasses and other supplies needed to make drinks - Stocking the bar, keeping areas clean, preparing garnishes, organizing supplies, and supporting other bar staff. Salary £13.50 per hour

Job Title: Retail Assistant Location: East London Salary: £26,000 per annum (Part-Time Available) We are seeking a motivated and friendly Retail Assistant to join our client's team in East London. This role is crucial for delivering outstanding customer service and maintaining a positive shopping experience for customers. Key Responsibilities: - Customer Service: Greet customers warmly, assist them with inquiries, and provide product recommendations to enhance their shopping experience. - Sales Support: Assist in achieving sales targets by promoting products and upselling to customers. - Stock Management: Help with the replenishment of stock on the sales floor, ensuring shelves are well-stocked and organised. - **Visual Merchandising: **Maintain an attractive and appealing store layout by arranging products according to visual merchandising standards. - **Cash Handling: **Process customer transactions accurately and efficiently using the point-of-sale system, handling cash and card payments. - Inventory Control: Participate in regular stock checks and assist with inventory management, including receiving and unpacking deliveries. - Store Maintenance: Ensure the store is clean, tidy, and welcoming for customers at all times, adhering to health and safety guidelines. Key Requirements: - Previous experience in retail or customer service is preferred but not essential - Excellent communication and interpersonal skills - A positive attitude with a passion for helping customers - Ability to work flexible hours, including weekends and holidays - Strong attention to detail and ability to multitask in a fast-paced environment - Basic computer skills and familiarity with point-of-sale systems is a plus Benefits: - Competitive salary of £26,000 per annum (pro-rated for part-time positions) - Flexible part-time working options available - Opportunities for career advancement and professional development - Employee discounts and incentives If you are enthusiastic about retail and providing excellent customer service, we would love to hear from you! Apply now to join a dynamic team in a thriving environment.

Overview We are seeking an experienced and dynamic Bar supervisor to oversee the daily operations of our bar. The ideal candidate will possess a strong background in hospitality and bartending, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. As Bar supervisor, you will be responsible for managing’ staff, ensuring compliance with food safety regulations, and creating an inviting atmosphere for our guests. Responsibilities Lead and manage bar staff, providing training and support to ensure high standards of service. Oversee the preparation and presentation of beverages, ensuring consistency and quality. Maintain inventory levels, placing orders as necessary to ensure the bar is well-stocked. Ensure compliance with health and safety regulations, including food safety standards. Develop and implement creative drink menus that align with current trends and customer preferences. Manage customer relations, addressing any issues or concerns promptly to enhance guest satisfaction. Collaborate with kitchen staff to ensure seamless service during busy periods. Monitor financial performance of the bar, assisting in budgeting and cost control measures. Experience Proven experience in a hospitality role, preferably within a bar or restaurant environment. Previous leadership experience in managing a team is essential. Familiarity with bartending techniques and cocktail preparation is required Excellent communication skills with the ability to engage effectively with both staff and customers. A passion for the hospitality industry and a commitment to delivering exceptional service. If you are looking to take your career to the next level in a vibrant environment where you can showcase your skills, we encourage you to apply for this exciting opportunity as Bar Manager. Job Type: Full-time Pay: £15.00 per hour Benefits: Casual dress Company events Company pension Discounted or free food Employee discount Sick pay Store discount Schedule: Monday to Friday Weekend availability Experience: Bar Supervising: 2 years (required) Cocktail making: 2 years (required)

Job Title: Marketing Assistant Location: Central London (Mostly Remote) Salary: £28,000 - £32,000 per annum We are looking for an organised and enthusiastic Marketing Assistant to join our team, primarily working remotely with occasional meetings in Central London. This role is ideal for someone looking to develop their career in marketing by gaining hands-on experience across a range of marketing activities. Key Responsibilities: - Support Marketing Campaigns: Assist in the development and execution of digital and offline marketing campaigns, including social media, email, and print. - Content Creation: Help create marketing materials such as blog posts, social media content, newsletters, and brochures. Ensure all content aligns with brand guidelines. - Social Media Management: Support the management of social media accounts by scheduling posts, monitoring engagement, and responding to customer interactions. - Market Research: Conduct research to identify new trends, competitors, and customer insights, and present findings to the marketing team. - Event Coordination: Assist in planning and organising marketing events, webinars, or trade shows, including booking venues, liaising with suppliers, and managing logistics. - Data Entry & Reporting: Help track the performance of marketing campaigns by updating spreadsheets, creating reports, and analysing data to assess effectiveness. - Administrative Support: Provide general administrative support to the marketing team, including managing calendars, preparing presentations, and handling communications. Key Requirements: - Strong organisational skills and attention to detail - Excellent written and verbal communication skills - Familiarity with social media platforms (Facebook, Instagram, LinkedIn, etc.) - Basic understanding of digital marketing tools and strategies is a plus - Ability to manage multiple tasks and work in a fast-paced environment - Proficiency in Microsoft Office (Word, Excel, PowerPoint) - A positive attitude and eagerness to learn Benefits: - Competitive salary of £28,000 - £32,000 per annum - Flexible working environment with the ability to work mostly remotely - Opportunities for career growth and professional development - Chance to gain experience in a variety of marketing functions If you're an organised, detail-oriented individual with a passion for marketing, this is a great opportunity to start or further your career. Apply today!

Specsavers Walthamstow is a local branch of the Specsavers chain, offering eye tests, glasses, contact lenses, and audiology services. Known for affordable eyewear and customer-focused care, it serves the Walthamstow community with personalized optical and hearing solutions, ensuring quality service and a wide range of options. We are looking for an optical assistant to support optometrists by assisting customers with eyewear selection, fitting, and handling administrative tasks like booking appointments. We are also looking for a clinic manager to oversee the daily operations of the optical clinic, manages staff, ensures customer satisfaction, and maintains clinic efficiency, including inventory, budgeting, and adherence to health regulations.

Job Title: Junior Recruitment Agent Location: Canary Wharf, London Salary: £30,000 - £33,000 per annum We are seeking a motivated and enthusiastic Junior Recruitment Agent to join our dynamic team based in Canary Wharf. This role is an excellent opportunity for someone looking to start or grow their career in recruitment, with plenty of room for professional development and career progression. Key Responsibilities: - Candidate Sourcing: Proactively search for suitable candidates through various channels, including job boards, social media platforms, and internal databases. - Screening & Interviewing: Review CVs and conduct initial screening interviews to assess candidates' skills, qualifications, and cultural fit. Schedule further interviews with senior recruiters or clients. - Client Liaison: Build and maintain relationships with clients, ensuring you understand their hiring needs and business requirements. Assist in creating detailed job descriptions based on client specifications. - Job Advertising: Draft and post job ads across multiple platforms, ensuring they are clear, engaging, and aligned with the role’s requirements. - Database Management: Maintain and update candidate databases, ensuring all information is accurate and up-to-date. Track progress of active candidates through the recruitment process. - Market Research: Stay informed about industry trends, competitor activities, and potential opportunities to source high-quality candidates. - Administrative Support: Assist the senior recruitment team with administrative tasks, such as preparing candidate profiles, arranging interviews, and managing communications between clients and candidates. - Target Achievement: Work towards individual and team recruitment targets and KPIs, contributing to the overall success of the recruitment department. Key Requirements: - A strong interest in recruitment, with some experience in a customer-facing or sales-related role (previous recruitment experience is a bonus but not essential) - Excellent communication and interpersonal skills, both written and verbal - Ability to multitask and manage time effectively in a fast-paced environment - Strong attention to detail and the ability to assess candidate suitability based on job specifications - A proactive attitude and willingness to learn and take on responsibility - Familiarity with Microsoft Office and general administrative tools - Ability to work both independently and as part of a team Benefits: - Competitive salary of £30,000 - £33,000 per annum - Comprehensive training and mentorship to help you succeed in your role - Opportunities for career development and progression within the company - Central Canary Wharf location, with excellent transport links - Flexible working options, with a combination of in-office and remote working - Dynamic and supportive team environment, with regular team-building activities This role is perfect for someone who is driven, eager to learn, and looking to build a career in recruitment. If you have strong communication skills, a positive attitude, and are excited by the opportunity to make a real impact, apply today!

Who is Momentum Services Ltd? Momentum Services Ltd. is a multicultural company with a diverse and friendly workforce which makes our people the wealth of our company.. We are growing at high speed and we are always on the lookout for great talents to join us. We provide Eurostar a high-quality Customer Service in the Eurostar Business Premier Lounges, On-board services in London as well as in Paris, Brussels, Amsterdam, Rotterdam. We also take care of the check-in in Amsterdam and Rotterdam Eurostar stations. Our ways of working are focused on reducing our carbon footprints so we can ensure that Eurostar remains a sustainable way of travel. The London Business Premier Lounge continues to grow and offers exciting opportunities for talented & highly motivated professionals who have an eye for detail and an appreciation for the exceptional quality and level of service they stand for. The Role: We are currently seeking an Assistant Manager for our Business Premier Lounge in London who take prides in delivering an outstanding Customer Experience. The Lounge Assistant Manager is the Ambassador of Momentum Services Limited and represents our Savoir Faire in terms of customer service to the customers and our client. The role requires a dynamic individual who can take ownership of the lounge operation and engage the team to deliver service excellence. The candidate must have strong communication / organisational skills, and acute attention to details. The ideal Assistant Hospitality Manager candidate must have: - A proven record of team management and managing supervisors - Immaculate presentation, being courteous and refined - A hand – on approach, lead by example, be hardworking, flexible, result focused, enthusiastic and problem solver. - Demonstrate resilience in a busy and constantly changing environment. - IT literacy - French, English fluency is essential, Dutch is a plus. Job Type: Full-time Additional pay: Performance bonus Benefits: Company pension Employee discount

Location: Fulham, West London Employment Type: Full-Time / Part-Time About Us: Join our dynamic team at Naana, where we prioritize exceptional guest experiences and well-being. We are seeking a motivated Beauty Therapist / Guest Experience Coordinator who is passionate about wellness and customer service. With comprehensive training provided, this is an excellent opportunity to grow your career in a supportive and rewarding environment. Key Responsibilities: •  Provide a range of high-quality massage therapies to clients   •  Create a warm and welcoming atmosphere for all guests   •  Coordinate guest experiences from booking to treatment, ensuring satisfaction   •  Maintain a clean, organized, and relaxing environment   •  Assist in product promotions and guest service inquiries   •  Collaborate with team members to enhance the overall guest experience What We Offer: •  Full training provided, no previous experience required   •  Competitive salary with commission opportunities   •  Free uniform and product samples   •  Paid day off on your birthday   •  Flexible rota to support work-life balance   •  Many additional benefits and perks   •  Opportunity for career growth and development Requirements: •  Strong communication and interpersonal skills   •  Passion for health and wellness   •  Enthusiastic about delivering excellent guest service   •  Flexible to work shifts, including weekends   •  A trial shift is required as part of the application process Apply Today: If you’re passionate about helping others and want to be part of a positive and energetic team, we’d love to hear from you! Full-time and part-time positions are available.

Overview We are seeking a skilled and enthusiastic Bartender to join our clients team located in the Hyde Park area. The role - Tuesday to Sunday every week. (Tuesday to Friday, 19:00 to 23:00. Saturday and Sunday, 18:00 to 22:00) - £11.44 per hour + holiday pay on top. - Pay is weekly. Duties - Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences. - Maintain cleanliness and organisation of the bar area, ensuring all equipment is properly cleaned and stored. - Engage with customers, providing excellent service and recommendations based on their preferences. - Monitor customer behaviour to ensure responsible alcohol service and adherence to food safety regulations. - Handle cash transactions accurately and efficiently, utilising basic maths skills for billing. - Assist in inventory management by tracking stock levels and reporting any shortages or issues.

Location: Fulham, West London Employment Type: Full-Time / Part-Time About Us: Join our dynamic team at Naana, where we prioritize exceptional guest experiences and well-being. We are seeking a motivated Guest Experience Coordinator who is passionate about wellness and customer service. With comprehensive training provided, this is an excellent opportunity to grow your career in a supportive and rewarding environment. Key Responsibilities: •  Provide a range of high-quality therapies to clients   •  Create a warm and welcoming atmosphere for all guests   •  Coordinate guest experiences from booking to treatment, ensuring satisfaction   •  Maintain a clean, organized, and relaxing environment   •  Assist in product promotions and guest service inquiries   •  Collaborate with team members to enhance the overall guest experience What We Offer: •  Full training provided, no previous experience required   •  Competitive salary with commission opportunities   •  Free uniform and product samples   •  Paid day off on your birthday   •  Flexible rota to support work-life balance   •  Many additional benefits and perks   •  Opportunity for career growth and development Requirements: •  Strong communication and interpersonal skills   •  Passion for health and wellness   •  Enthusiastic about delivering excellent guest service   •  Flexible to work shifts, including weekends   •  A trial shift is required as part of the application process Apply Today: If you’re passionate about helping others and want to be part of a positive and energetic team, we’d love to hear from you! Full-time and part-time positions are available.

As a Barista at Quill’s specialty coffee brunch bar, you will play a vital role in creating an exceptional coffee experience for our guests. Your primary responsibilities will include crafting high-quality espresso beverages, preparing food items, and providing outstanding customer service in a vibrant and welcoming atmosphere. Key Responsibilities: 1. Coffee Preparation: Skillfully brew and serve a variety of espresso-based drinks, filter coffees, and specialty beverages, adhering to our recipes and presentation standards. 2. Customer Service: Engage with customers warmly and knowledgeably, taking orders, making recommendations, and ensuring a positive dining experience. 3. Food Preparation: Assist in preparing brunch items, including pastries, sandwiches, and other menu offerings, ensuring freshness and quality. 4. Equipment Maintenance: Maintain and clean coffee equipment, grinders, and workstations, ensuring a hygienic and efficient workspace. 5. Product Knowledge: Stay informed about our coffee origins, brewing methods, and menu offerings to educate customers and enhance their experience. 6. Team Collaboration: Work collaboratively with team members to ensure smooth operations during busy service periods. 7. Inventory Management: Assist in monitoring inventory levels, restocking supplies, and placing orders as needed. Qualifications: • Passion for coffee and specialty brewing techniques. • Excellent communication and interpersonal skills. • Ability to work in a fast-paced environment while maintaining attention to detail. • Previous barista experience is essential. Join us to be a part of a dynamic team that celebrates coffee culture and creates memorable moments for our guests!

Location: Fulham, West London Employment Type: Full-Time / Part-Time About Us: Join our dynamic team at Naana, where we prioritize exceptional guest experiences and well-being. We are seeking a motivated Massage Therapist / Guest Experience Coordinator who is passionate about wellness and customer service. With comprehensive training provided, this is an excellent opportunity to grow your career in a supportive and rewarding environment. Key Responsibilities: •  Provide a range of high-quality massage therapies to clients   •  Create a warm and welcoming atmosphere for all guests   •  Coordinate guest experiences from booking to treatment, ensuring satisfaction   •  Maintain a clean, organized, and relaxing environment   •  Assist in product promotions and guest service inquiries   •  Collaborate with team members to enhance the overall guest experience What We Offer: •  Full training provided, no previous experience required   •  Competitive salary with commission opportunities   •  Free uniform and product samples   •  Paid day off on your birthday   •  Flexible rota to support work-life balance   •  Many additional benefits and perks   •  Opportunity for career growth and development Requirements: •  Strong communication and interpersonal skills   •  Passion for health and wellness   •  Enthusiastic about delivering excellent guest service   •  Flexible to work shifts, including weekends   •  A trial shift is required as part of the application process Apply Today: If you’re passionate about helping others and want to be part of a positive and energetic team, we’d love to hear from you! Full-time and part-time positions are available.

Role Managing the day-to-day operations of the bars. Managing a team of bar staff and supervisors. Shift planning effectively to ensure all staff are happy and enthusiastic about work. Ensure that the team adheres to all H&S legislation and that all mandatory training is completed on time. Ensure correct stock management processes are constantly followed by the team. Person Specification Hold an Alcohol Personal Licence Confident, enthusiastic, professional and self-motivated. Good, clear verbal communication skills. Ability to work calmly and efficiently under pressure. Ability to recognise potential health and safety issues before they arise. Demonstratable knowledge of customer service principles. Accuracy and attention to detail. Excellent timekeeping skills. Positive and flexible approach. Ability to work effectively in a team whilst also being able to work independently. Staff Benefits Free entry to shows at Underbelly venues 25% Underbelly bars Staff social events Equal Opportunities Underbelly is committed to reducing its environmental impacts in its everyday operations. We are also committed to maintaining the open-access policy of Underbelly. We are an equal opportunity employer and welcome applications from all sectors of the community. It is the policy of Underbelly to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, sex, sexual orientation, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or is disadvantaged by conditions or requirements that cannot be shown to be justifiable. We expect employees to support these commitments and to assist in their realisation.

Yaki Ya! is looking for an Assistant Manager to oversee operations at two of its branches located in London. The Assistant Manager will be responsible for ensuring the smooth running of both restaurants, including managing staff, maintaining high levels of customer satisfaction, and achieving financial targets. Key responsibilities include: 1. Supervising and coordinating daily restaurant operations. 2. Training and managing staff to deliver excellent customer service. 3. Ensuring compliance with health and safety regulations. 4. Monitoring inventory levels and ordering supplies as needed. 5. Developing and implementing strategies to increase sales and profitability. 6. Resolving customer complaints and ensuring a positive dining experience. 7. Collaborating with the General Manager to set and achieve business goals. 8. Conducting regular performance evaluations of staff members. 9. Managing budgets, analyzing financial reports, and implementing cost-control measures. 10. Upholding Yaki Ya!'s brand standards and maintaining a clean and organized environment. 11. The ideal candidate should have previous restaurant management experience, strong leadership skills, and a passion for delivering exceptional dining experiences. A background in hospitality or a related field is preferred.

- We seek an experienced bartender looking to leave the corporate scene for a small, creative community bar. We offer a fixed Sunday shift ending at 11:00 PM and a minimum of 24 hours per week. - Lead a small bar team, ensuring smooth operations, high performance, and positive team morale. - Achieve monthly revenue over £40K, control labour costs below 25%, and maintain a gross profit margin of 70%. - Ensure full booking capacity, high-quality customer service, and efficient handling of customer feedback and complaints. - Manage staff scheduling, security for events, and maintain compliance with health and safety regulations. - Assist the owner in resolving operational concerns and ensuring the bar’s success across all fronts.

Job Summary: We are looking for a passionate chef who is focused on the preparation and presentation of authentic Korean cuisine. The position requires not only excellent culinary skills but also demonstrated excellence in ingredient sourcing, cost control, teamwork, and food quality management. The ideal candidate will provide an exceptional dining experience through a combination of innovation and tradition and will always maintain the highest standards of quality and customer satisfaction. Responsibilities: - Dishes preparation and cooking: Prepare and cook a variety of traditional and modern Korean dishes, including appetisers, main courses, and specialities, according to established recipes and standards. - Dishes standards: Ensure that the taste, appearance, and portion size of all dishes meet and exceed high standards. - New dish development: assist in developing innovative menus and seasonal specials that combine traditional Korean flavours with modern cooking techniques to enhance the restaurant's attractiveness and competitiveness. - Ingredients procurement: assist in the procurement of high-quality ingredients according to company regulations to ensure the freshness and quality of the dishes. - Cost control: effectively manage the budget to ensure the cost-effectiveness of the restaurant by reducing controllable costs and reducing food waste. - Inventory management: Monitor inventory levels and coordinate with the restaurant manager to order the necessary ingredients and supplies to avoid shortages or waste. - Food safety and hygiene: Ensure that food handling and storage methods meet the highest standards by strictly adhering to all health and safety regulations to keep the kitchen safe and hygienic. - Ensure customer satisfaction and boost customer loyalty by resolving customer complaints or concerns about food quality or service quickly and professionally. - Teamwork and training: Work closely with the kitchen team to train new employees, ensure effective teamwork, and improve overall performance. - Cleaning and maintenance: carry out daily cleaning tasks, maintain the cleanliness and hygiene of the kitchen equipment and working environment, and comply with health and safety guidelines. We are looking for talented individuals with the following qualities: - Language skills: be fluent in English and be able to communicate with the team and customers smoothly; knowledge of Korean is a plus. - Relevant experience: have experience as a chef or similar culinary position in a Korean restaurant, and be familiar with the preparation of traditional and modern Korean dishes. - Culinary skills: passionate about Korean cuisine, creative, and able to modernise traditional recipes while retaining their authentic flavours. - Good team player, able to motivate the team and improve the overall efficiency of the kitchen. - Cost control: able to effectively manage controllable costs, reduce food waste, and keep the budget stable. - The ability to remain focused and efficient in a high-pressure environment and to respond flexibly to a fast-paced work rhythm. Join us, and you will have the opportunity to participate in the development of innovative Korean cuisine menus, work in a dynamic environment, and help the restaurant achieve operational excellence and customer satisfaction.

We are seeking a Head Server to lead the team of waiting staff during peak hours. The successful candidate will have a minimum of two years of professional experience as a server, and have exceptional interpersonal skills which will allow him or her to handle a high level of stress in a fast-paced environment. Our Head Server is responsible for supervising and leading the team, developing new servers and ensuring that employees are available at all times. Responsabilities: - Make sure that tables are set up and dressed properly prior to service - Maintain a clean and orderly dining room, in extreme cases remove slovenly patrons from the premises - Maintain and present complete and accurate section meal tickets to the kitchen staff - Be responsible for helping wait staff and bussers with clearing and resetting of tables after service - Ensure that food and drinks orders have been recorded correctly - Ensure that all customers have been greeted - Ensure compliance with food safety regulations and best practices After a probation period, it will also take other responsibilities as : - Train new employees - Monitor inventory levels and assist in ordering supplies if needed - Provide constructive feedback to team members - Opening and closing duties. - Oversee daily activities as food preparation and production process to maintain high quality standards Join us as we strive for excellence in our operations while fostering a positive work environment for our team!